V380 Pro Network Setup Simple Tutorial 2024

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  • Опубликовано: 6 фев 2025
  • V380 pro camera 2023 latest version network setting tutorial:
    Both the QR code method and the App hotspot method can complete the network settings, please use one of the methods.
    Please make sure to allow the permissions of the app after installing the app, disabling some functions will cause a connection error. For example, if the App is not allowed to access the phone camera function then you will not be able to scan the QR code.
    Please make sure that the network name and password do not have special characters or non-English words.
    More to learn: www.tenvellon.com
    QR code settings:
    1. The phone has been connected to your home WiFi network;
    2. Turn on the QR code scanning mode and scan the camera ID QR code (usually on the camera body or on the packaging box);
    3. Enter the network password according to the prompts and wait for the network connection to be successful;
    4. After setting a device password, it is now ready to use.
    Hotspot settings:
    1. The phone has been connected to your home WiFi network;
    2. Select the Ap hotspot connection mode, enter the network password you need to connect, and follow the prompts to find the camera network signal (MV+numbers) on your phone network search page, and connect to that network signal;
    3. After successfully connecting to the hotspot signal, return to the App and wait for the network connection to complete;
    4. After setting a device password, it is now ready to use.
    If you have any questions or need more video guidance, subscribe, and leave comments below, I'll reply after I see it. Or check my other videos.

Комментарии • 156

  • @prasanthkumarrt6528
    @prasanthkumarrt6528 Год назад +4

    It possible to without wifi and only using mobile data and mobile hotspot through it is possible bro...

  • @mhackmhondtv7
    @mhackmhondtv7 Год назад +11

    How to connect if you are outside your country it shows always offline

    • @jyothisjo3090
      @jyothisjo3090 2 месяца назад +1

      Hi me also same issue facing now 😢

  • @Ksrvmahesh
    @Ksrvmahesh 2 года назад +5

    Does it not support 5G Hz and need 2.4 G Hz Wi-Fi for setting up?

  • @tmblogmm
    @tmblogmm 2 года назад +5

    2:56 AP Connection

  • @HotRhod
    @HotRhod 2 года назад +10

    What qr code did you scan? Qr code of the home's wifi device or qr code of the 380v camera box it came in?

    • @RoadRunner-yu8cu
      @RoadRunner-yu8cu 2 года назад +9

      my box didn't even Have a QR code, it has a tiny manual with one inside but it can't read it. it fails every time...this thing's a POS

    • @hannahmicoleplanas2566
      @hannahmicoleplanas2566 Год назад

      @@RoadRunner-yu8cu camera

    • @RoadRunner-yu8cu
      @RoadRunner-yu8cu Год назад +2

      @@hannahmicoleplanas2566 yea i never got it to work...I'll try again one of these days

  • @beautymondragon8412
    @beautymondragon8412 5 месяцев назад +3

    Too hard to scan the QR code

  • @richardforsuelo-hk6xp
    @richardforsuelo-hk6xp Год назад +3

    Please Someone help me out ....
    I already successfully connected to Wi-Fi, but can't Live Stream ... It's just connecting for almost 30 minutes.
    Just right after putting the password, the camera preview (Live Stream) is supposed to come next, but nothing just Connecting ...

  • @chickencairontamiyaapolina4633
    @chickencairontamiyaapolina4633 10 месяцев назад

    Our internet is 5g it says it's not compatible

  • @nyx5468
    @nyx5468 23 дня назад

    what does the restart or reset camera do?

  • @pemanepal-pb3wd
    @pemanepal-pb3wd Месяц назад

    How you can connect another old phone as a camera??? It is possible o not?

  • @annamadelsalvador2689
    @annamadelsalvador2689 Год назад

    Hi do you have tutorial about he cctv is always device offline even the device is online ..

  • @kaahele4
    @kaahele4 Год назад

    Can i do my setup in one location and then move the bulbs to its permanent place later?

  • @ZsuzsannaTothneHorvath
    @ZsuzsannaTothneHorvath 9 месяцев назад

    The red light doesn't turn to yellow. What is the reason? I am unable to continue the procedure.

  • @ambernai6352
    @ambernai6352 2 года назад +3

    HI, how do I set up continuous recording with an SD card? If I Click "record" and try to make a phone call, it turns the recording off. Can I not use my phone and the camera at the same time?

    • @tenvellon
      @tenvellon  2 года назад

      The correct way is to set a recording plan for the camera in the App after inserting the SD card, and the camera will automatically record according to the recording plan.

  • @winstonpurnell908
    @winstonpurnell908 Год назад +1

    Can you use mobile data for the camera even if im not in my house?

  • @juansaidg
    @juansaidg 3 месяца назад +1

    Hello!
    I've 6 V380 Pro app cameras installed on home. 4 of them are functioning by ap access to my router. Recently I've bought two OKAERI bulb camera but this cameras doesn't recognizes my router in ap mode. Even don't detects my wifi router in listing. Don't understand how 4 of my cameras recognizes my router and the two news ones doesn't. With this two cameras I've to access individually by connecting my iphone directly to each camera. Any idea? or how to to enter manually ( i mean typing ) the router name and password.

    • @tenvellon
      @tenvellon  3 месяца назад

      Are you sure the two new cameras use the V380 Pro app? Check the manual for details. Also, verify your router’s device limit and try resetting the cameras. If you can connect to the hotspot and see video, the camera's connection module is fine.

  • @YaboiiPrince
    @YaboiiPrince Месяц назад

    The name of the WiFi isn’t coming up in my settings

  • @SydneyMchinjo-sv6cw
    @SydneyMchinjo-sv6cw 8 месяцев назад

    Can u use 2 or more cameras with one phone

  • @concernlang4977
    @concernlang4977 4 месяца назад

    I have this cctv but very weak wifi connection. Cannot use it regularly.

  • @emoney2790
    @emoney2790 Год назад

    Do i need to install an app in my android phone?

  • @gominaibrahimbashiru9443
    @gominaibrahimbashiru9443 Год назад

    Please can I setup the camera without home wifi but rather using hotspot on my phone.

  • @kousiksarkar3577
    @kousiksarkar3577 Год назад

    I have to use the same network, which the camera is using. Please solve the problem. have been facing a problem with connection. Can is not working without using the same network with which the camera is connected.

    • @tenvellon
      @tenvellon  Год назад

      After you change the network, you can try to unbind, reset, and then reconnect to the new network.

  • @willylegara5006
    @willylegara5006 2 года назад

    How set up continues recording the camera even your cellphone not connected? Thanks

  • @vangiebolla8311
    @vangiebolla8311 Год назад

    Me too can't connect...item defected no on and off

  • @JersonRamos-w1h
    @JersonRamos-w1h 5 месяцев назад

    Can this product Connect to multiple phones

  • @vishnusjayan1631
    @vishnusjayan1631 2 года назад +1

    but in my app ap connect is not showing...directing going to qr connection and my camera does not have a qr code...how can we configure in this case?

    • @tenvellon
      @tenvellon  2 года назад

      just make sure you are using the V380 pro App. If you download the correct App, it must have Ap connection and QR connection

  • @s.yasher2307
    @s.yasher2307 8 месяцев назад

    Hi my camera Lens is not scanning the Qr code (3rd step) please guide

  • @ErenYeager-ie6pu
    @ErenYeager-ie6pu Год назад

    mine didn't turn on after i tried it once and failed to connect and it says offline

  • @pogiako4125
    @pogiako4125 Год назад

    It is possible to think of his feature as being able to see logged in devices or active logs. you don't realize your cctv has been hack.

  • @johnmorristayco5730
    @johnmorristayco5730 2 года назад +1

    How to fix if there is a problem in playback? We can't view the previous videos. Because the play is not working well. It only turns loading. The memory card is already inserted and we format the sd card on the day that we install the cctv. We also try to review the video using smart phone but still doesn't work. Kindly help

    • @tenvellon
      @tenvellon  2 года назад

      You can try to pull out the sd card and insert it into the computer to read the video file.

  • @saintmamiae
    @saintmamiae 6 месяцев назад

    I want to connect it through wired because it's 5g wifi isn't supported and I have this Ethernet cable and micro usb connector for wifi but I don't even know how to set it, it's because it's so laggy in 2.4g and i can't record everything my cousin do in my room

  • @christianerea6086
    @christianerea6086 2 года назад +1

    ma camera est connectée et enregistre sur la carte sd même si l'application sur mon iPhone n'est pas ouverte. Par contre la connection ne marche que si l'ID de la camera est connectée mais si je me mets sur ma livebox la je n'est plus accès à la connexion Si quelqu'un peut m'aider. MERCI

  • @stephenydowey
    @stephenydowey Год назад

    Hello . Good Day
    Why I cant monitor my house 😢 is it possible beacause Im just using mobile data ?

  • @MakarioTV
    @MakarioTV 2 года назад +1

    How it will work using mobile data only??

  • @jonathandeboque8781
    @jonathandeboque8781 2 года назад

    Idol salamat sa kaalaman, tanong ko lng po, kailangan pa po ba idelete ung laman ng memory nya ganit ang card reader? Alam ko po kc naoupuni yan

  • @rsmemoir8183
    @rsmemoir8183 Год назад +1

    i can't connect it to my laptop :( its successfully log in but can't livestream, it says "connect failed" help me fix thiiiiis :(

    • @tenvellon
      @tenvellon  Год назад

      what's the PC software version?

  • @jennyhill7313
    @jennyhill7313 2 года назад +3

    How many bulbs can be used in the app? I'd like to have 3 bulbs, 1 inside, 1 at front door and 1 at back door.

    • @tenvellon
      @tenvellon  2 года назад +2

      many many, 3pcs is a piece of cake.

    • @jennyhill7313
      @jennyhill7313 2 года назад +2

      @@tenvellon awesome! Thank you for the quick reply. One more question...is a ms card necessary for real time viewing? Or will I be able to switch to each cam on my phone without the use of a memory card?

    • @tenvellon
      @tenvellon  2 года назад +5

      @@jennyhill7313 The micro sd card is for video storage, which is different from real-time viewing. That is to say, even if you don't insert the sd card, you can watch real-time video, but without the micro sd card, you can't record the video, and you can't playback the video.

    • @jennyhill7313
      @jennyhill7313 2 года назад +2

      @@tenvellon thank you very much. I'll be making my bulbs purchases this week!

    • @jennyhill7313
      @jennyhill7313 2 года назад +1

      Hi again, I got my 3 bulbs, installed app and have the first one set up. Then I received a notice that someone like my comment and realized that I ordered from someone other than you. It's the same bulbs but a different app that doesn't have the same controls that your app has, at least I haven't found where I can move to cam around with my phone...I'm wondering, would I be able to use your app with my new bulbs? This one is called Tuya

  • @gailmanhardt5723
    @gailmanhardt5723 2 года назад

    How do I put the SIM card in and does the light switch need to b on

    • @tenvellon
      @tenvellon  2 года назад

      some camera models can work with a 4G sim card, and the light function can choose auto or manual turned on/off.

  • @EmelieOrtega-wm5uy
    @EmelieOrtega-wm5uy 10 месяцев назад

    Everytime i register .its always say,.ur number is already exist..how to continue

  • @theresafynn1384
    @theresafynn1384 2 года назад +7

    Can I set it up without wifi or router? I'm in an area where I have access to mobile data on my phone only.

  • @EmelieOrtega-wm5uy
    @EmelieOrtega-wm5uy 10 месяцев назад

    What should i do to this

  • @kdotwaoselrahc2294
    @kdotwaoselrahc2294 Год назад +1

    my cctv using v380 pro app and cam cant connect to wifi input correct password wifi strong connection but cant connect anyone fixed the issue?

  • @alpiprado8302
    @alpiprado8302 2 года назад

    How to add new camera? Same model, Im using the 1st cam V380 Pro Smart Camera, would like to add two additional V380

    • @tenvellon
      @tenvellon  2 года назад

      click the + button and add more cameras.

  • @AlyssaJoieMendoza
    @AlyssaJoieMendoza Год назад +2

    Why it’s showing the device is offline even if it’s working?

  • @CrackerJayherber
    @CrackerJayherber 2 года назад +1

    This camera is not working after switching to a new location and wifi. I've been working on it for hours. It comes up in wifi settings and then asks for password, which I don't have. how do I reset it and start all over again? I uninstalled and reinstalled app and it remembers the first settings, so I can't seem to do a hard reset on this piece of junk.

    • @tenvellon
      @tenvellon  2 года назад +1

      Unbind the camera in the App, reset the camera, and use the Ap mode to connect again in the new wifi environment.

    • @CrackerJayherber
      @CrackerJayherber 2 года назад

      @@tenvellon Thanks, I will give it a try.

  • @TS_WATER_PUMPS
    @TS_WATER_PUMPS Год назад

    My camera wifi is not connected any solution?

  • @antonioromadero7050
    @antonioromadero7050 11 месяцев назад +1

    Very easy but can't still connect

  • @DanDan-li4hr
    @DanDan-li4hr 2 года назад +8

    Is is possible to live view or control even far away from home? if possible can you show tutorial?

    • @kyrioz
      @kyrioz 2 года назад +8

      Yes, through the V380 pro app. if you have WiFi in your home connected to the smart camera you can view the live and have full control of the camera, wether you are out of town or on the other side of the planet as long as you can open the app and your phone is connected to the internet you can control and speak through it.

    • @majieddahguiana9895
      @majieddahguiana9895 2 года назад +2

      @@kyrioz how can you do a tutorial for that please thank you

    • @victorsunday2256
      @victorsunday2256 2 года назад

      @@kyrioz how please?

    • @kyrioz
      @kyrioz 2 года назад

      @@majieddahguiana9895 Have you figured it out already??

    • @kyrioz
      @kyrioz 2 года назад

      @@victorsunday2256 Have you connected it successfully already?

  • @stesantos2932
    @stesantos2932 2 года назад

    How can I connect my v380 if my wifi connection is 5g, thank you.

    • @tenvellon
      @tenvellon  2 года назад +2

      If your router supports 5ghz and 2.4ghz dual frequency, let the camera link to 2.4Ghz, your phone can link to 5Ghz, and still be able to watch the camera.

  • @VITESCHANNEL7685
    @VITESCHANNEL7685 Год назад

    Need help in the Philippines my camera if online and how ko when i go to outside Philippines like 🇵🇬 one camera is offline and 1 camera is online. I have 2 camera in my app

  • @kjddks2609
    @kjddks2609 Год назад

    when i inserted sd card. it said the camera cannot read the sd card please turn off the camera and re-inserted. But i dont know how turn the camera off? anyone can tell me?

  • @Emjey03
    @Emjey03 2 года назад

    Can it work without wifi connection? And can I remotely delete the recordings saved on the sd card through my phone?

    • @tenvellon
      @tenvellon  2 года назад

      without any wifi connection, you can't do the remote control :)

  • @louielynnabada2406
    @louielynnabada2406 10 месяцев назад +27

    Don't buy this product. Doesn't work in AP connection and scanning

    • @mcglynsonmora8596
      @mcglynsonmora8596 6 месяцев назад +5

      I totally agree. This is the worst camera ever

    • @JiejieLoren
      @JiejieLoren 5 месяцев назад +4

      True..waste of money.

    • @onavoli2463
      @onavoli2463 Месяц назад +1

      enable location sharing on mobile, I couldn't learn it because I didn't do it, and then I set everything up very easily

    • @meriamsarondo8881
      @meriamsarondo8881 27 дней назад

      Sayang Pera ko leche

    • @clairesoco5129
      @clairesoco5129 22 дня назад

      Totoo 3 pa naman binili lahat ayae mg conect ka inis

  • @ArvynnCharlesEYap
    @ArvynnCharlesEYap 2 года назад +1

    How to connect it without the qr code?

    • @tenvellon
      @tenvellon  2 года назад

      use Ap mode or wired connection

    • @RoadRunner-yu8cu
      @RoadRunner-yu8cu 2 года назад

      @@tenvellon AP doesn't work either (whatever that AP mode IS)

    • @melvintan7127
      @melvintan7127 Год назад

      ap can work but it is offline idiot item

  • @adetoroisaac2006
    @adetoroisaac2006 2 года назад

    Please how can I set it up with mifi

    • @tenvellon
      @tenvellon  2 года назад

      When setting up the network, if you see your mifi signal in the wifi search list, you can try connect it. If there are no link errors, you can watch the video normally.

  • @LacerJCLTHNG
    @LacerJCLTHNG Год назад

    where can i see WLAN

  • @MakarioTV
    @MakarioTV 2 года назад

    How to connect just using mobile data?? Or is it possible?

    • @tenvellon
      @tenvellon  2 года назад

      Some camera models can plug in and use 4G mobile phone sim card

  • @kdjsu04
    @kdjsu04 7 месяцев назад

    Hi bkit po sken hindi ma scan yung qr code ng app para ma connect sa wifi, yung 3rd step po.. meron po bang ibang way para scan yun?salamat in advance sa pagsagot

    • @tenvellon
      @tenvellon  7 месяцев назад

      if you can't scan QR code and connect, then use the AP connection to setup the camera network, follow the instruction at 2:56

  • @sajaawatdecor8286
    @sajaawatdecor8286 Год назад

    hi how do i connect multiple cameras?

    • @tenvellon
      @tenvellon  Год назад

      Do the network settings several times on different cameras.

  • @DopePedo-t4c
    @DopePedo-t4c Год назад +1

    Bro can i connect my mobile to my smart v380 camera even im not in home? Cus my camera still not installed in philippines, im in overseas

  • @kughaan9745
    @kughaan9745 4 месяца назад

    5g can use

  • @daFaq48
    @daFaq48 2 года назад +3

    Hi, i badly need an answer for this: can this make a recording saved in the SD even when I am away from home and I don't have the app opened? I will be leaving the camera plugged in at home while I am away (for work or leisure). TIA

    • @user-kt6bj9jx9h
      @user-kt6bj9jx9h 2 года назад +1

      Yes. It will saved the footage on the microSD card. Even the camera is not connected to WiFi or the app is not opened. As soon as the camera is powered on. It will continuously saved on the microSD and you can review it later on your smartphone. I hope it help you 😊

    • @kyrioz
      @kyrioz 2 года назад +1

      Yes, you can insert an SD card and it will record continuously. You can view the replay the recording via the app for later, and don't worry about the storage capacity because when it gets full it automatically deletes the oldest recording and replace it with the most recent ones. I suggesy buying a 32gb SD card to have like 5-7 days of stored recording.

  • @MovieCenter78
    @MovieCenter78 2 года назад

    Can i use this cam to monitor my house in bulacan whenever im in manila

    • @tenvellon
      @tenvellon  2 года назад

      after network setup is completed, and yes, you can.

    • @albertoarce4410
      @albertoarce4410 2 года назад

      Yes how to setup using mobile data only

  • @Rizwan_bhimber
    @Rizwan_bhimber 2 года назад

    Price?

  • @revampcustomgraphics9851
    @revampcustomgraphics9851 2 года назад

    Connect failed on my PC how to fix?

    • @tenvellon
      @tenvellon  2 года назад

      totally setup and connect the camera with your phone App, then login to your account on your PC, the camera will show on the list and you can view it. With this method of linking, there is usually no problem of connect failure.

  • @yvonnehaley8
    @yvonnehaley8 2 года назад

    , how do I connect a second phone far away??

    • @tenvellon
      @tenvellon  2 года назад

      Two options: 1, log in to your account on the second phone; 2, download the app on the second phone and register a new account, share the camera to that new account.

  • @aerosdacillo1227
    @aerosdacillo1227 День назад

    cant even use it the camer it keeps asking me for vaild user and password worst product ever

  • @bazlasharif1920
    @bazlasharif1920 2 года назад

    Katni dar lagti.h net sy connect krny mai

  • @rhodettaroberts9110
    @rhodettaroberts9110 2 года назад

    Am not seeing WiFi connection keep coming off

  • @mawilmaullion8352
    @mawilmaullion8352 Год назад

    Why I can't find the network name

    • @tenvellon
      @tenvellon  Год назад

      access point signal name is : MV+numbers

  • @kathleenallen6037
    @kathleenallen6037 Год назад

    Hi i cant connect the device what can i do?

  • @hachie_co3383
    @hachie_co3383 2 года назад

    Boss yung problem ko sa akin need pa all the time eh log in yung username and password. Paano po gawing automatic na kapag eh open, no need na pag ganun?

    • @tenvellon
      @tenvellon  2 года назад

      Both App and PC software have auto login function.

  • @lovelybangalan-hq3ql
    @lovelybangalan-hq3ql Год назад

    Why i can’t scan mine?

  • @Ushernehm
    @Ushernehm 8 месяцев назад

    There are no MV

  • @evam1995
    @evam1995 8 месяцев назад

    How can I know how many megapixels a camera has? I bought 2 of 5mp and the image of one is worse and on the app screen it says 1080p...

  • @ijjuki2773
    @ijjuki2773 Год назад +1

    Video is blurry

  • @meriamsarondo8881
    @meriamsarondo8881 27 дней назад

    Sayang lng pera ko jan dq masetup

  • @julitovlogiando
    @julitovlogiando 2 года назад

    how can i see the camera with conecting the wifi from
    the camera??

  • @princessamaya3041
    @princessamaya3041 2 года назад

    Hello can i ask? how do i fix my cctv device if systems is starting and after voice prompt thr device is turn off

    • @tenvellon
      @tenvellon  2 года назад

      To confirm whether the camera is really powered off, or is not connected. Check whether there is a camera signal "MVXXXXX" in the mobile phone network search page.

  • @EmperEroll
    @EmperEroll 4 месяца назад

    Device offline lumalabas sa akin

  • @chickenispower
    @chickenispower Год назад +4

    how do I power on this thing?