How to Get Started With T-Mobile Home Internet: The Ultimate Guide
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- Опубликовано: 23 июл 2024
- One of the main advantages of T-Mobile 5G Home Internet is that you don’t need to wait around all day for a technician to show up and install your service. Instead, you can set up T-Mobile’s service all by yourself in about 15 minutes or less. I recently signed up for T-Mobile Home Internet and documented the entire process. This video includes everything you need to know to get started. The gateway shown in this video is the Arcadyan KVD21 model. See a written version of this guide here: michaelsaves.com/internet/t-m...
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Details about creating a T-Mobile ID: www.t-mobile.com/support/acco...
CHAPTERS:
0:00 Getting Started With T-Mobile Home Internet
0:20 Signup Process
1:14 Secure a T-Mobile ID
1:36 How to Set Up Your Gateway
5:10 Collect Additional Perks
6:09 Access T-Mobile Tuesdays
7:07 How to Contact Support/Cancel Service
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Thank you so much for your video. When I signed up for T-Mobile Internet I wasn't even told I would be receiving the equipment, he didn't go over anything other that signing me up and asking for payment information. I didn't realize until I received the Gateway that there was equipment to be used. (I thought I would be using my old equipment I was using previously with another internet company.) So finding your video really helped me in setup. And also the tip to not cancel my previous internet company for a few weeks was really helpful, I was ready to cancel tomorrow. Everything was very much appreciated.
Your videos are excellent, I watch them all!🙏 One additional helpful hint: When changing internet providers, keeping previous password credentials saves you the trouble of updating each device individually.
Hi Michael
I have had my T-Mobile internet since June works better than att dsl I had. About every 20 to 27 days the Wifi stops working. I reboot then it's fine. I get about 125 to 600 down. About 25 to 50 up. I like watching your channel because you take your time and don't rush.
Thanks, Michael. Glad it’s working out for you. I appreciate you watching.
The video is succinct, clearly covering all the necessary points. As a retired tech professional I was skeptical of the claims made by various T Mobiles reps but in hindsight the sales "hype" proves to be true.
Yeah, its not bad. i think Im paying $35 a month with autopay. Better than spectrum , who just raised the price to $70
Thank you so much for making such a good and helpful video. I am not tech savvy, so I can’t say enough, how grateful I am. Thank you again!!
Thank you for this video - it was very helpful! I just set up my account and Wi-Fi. The steps you explained hit the things that I wanted to know.
To the point, in-depth setup video. Excellent upload thanks!
Thanks for the info! The speeds are making me tempted to switch (nearly as fast as current wired), but I dread setting up every device for every family member.
I live in a rural area. The coverage feature said it wasn't available in my area. A friend brought his device to my house. It does work. I get consistent speeds over 100 megabit.
How far was your friends house cause I’m about to do the same thing because it wasn’t available at my address and I wanna order it using my cousins address
I’m getting one tonight in a area where it says it doesn’t cover I will leave a update if all goes well
I am borrowing one also. How do I connect? I will be receiving mine in a week.
I've struggled in the past because my apartment doesn't have any ethernet ports in the wall and every gateway I've seen prior requires them. This only requires a wall outlet! You've certainly convinced me to get this.
I have two of these for two different locations for the pat 4 months. They work great. Can’t beat the price!
I would say that you compare the speeds that you get with T-Mobile home internet, and your current internet provider to find out if you should keep your old internet provider or continue with T-Mobile home internet.
Well, I’m giving up on T-Mobile wireless and going back to Cox wireless. The blink camera and Samsung tv simply would not link to T-Mobile. My daughter tried the Samsung at her house with Cox and had no issues, so I know it’s T-Mobile. Plus, the very first rain storm we had (and not a bad one), T-Mobile was out for several hours. I was able to get Cox panoramic for 50 bucks a month for 2 years, which I’m happy with.
I love this video!
You speak fast and clear!Thank you.
Thank you T-Mobile. I live in the country and there's one main internet provider but it's so expensive. 100 dollars is too much. T-Mobile is perfect. Thank u. So far so good
Awesome video straight to the point, very educational and helpful. Thank you.
As a tmobile rep. Your video rocks! Yes that's right. Non return fees and out of warranty fees for phones (not sure for the internet) is harsh and yea it can be very aggravating but its worth it when sent early. If you decided to cancel whenever you call support we'll have it cancelled and you'll get the return label automatically if not call us or chat support can assist you but heads up that the home internet is pretty new and needs to develop more in more areas so tmo is doing their best to expand to serve customers better! #WeAreTheUncarrierHeroesOnHeadsets 🎧🥰
Is T-Mobile tuesdays per customer or per line? We have 5 lines, can we all sign up?
@@PurplePasionit is per line.
Are you still working for TMobile? I have questions.
Please tell me why there is no way to get to an admin page for the gateway from computer on the LAN? Having to manage your network from the tiny screen of a phone SUCKS!!!!!!!!!!
This was very helpful, Thanks.
I think at $50 a month, it’s a great service. Sadly I’m not in an area where it’s offered. I have heard about some downsides which maybe you could address. It’s difficult to just use the gateway as a modem & continue to use your router as a router. Also port forward doesn’t work, so what problems does that cause? Thanks
Very helpful! Thank you!
Just a heads up....there are only a limited amount of "slots" that you can get for the $50/mo unlimited data for your area. I called 3 months ago for my house we are building to confirm we were eligible. I'm located in a rural area. I should have signed up at that time but I waited and signed up about a week ago. There were no more "slots" available for the $50/mo unlimited data so I ended up getting the 300g $150/mo until a "slot" comes open. My advice, if they say you are eligible and there are unlimited slots available SIGN UP NOW! It truly is first come, first served.
Yeah I have a separate video on the Lite plan. It was introduced after this one. I hope you get on the unlimited plan soon!
Is it easy to bypass/turn off the wifi portion and just use it as a modem (BYO wifi)?
Live in a rural area and our ATT dsl sucked! Also our broadband dish service sucked and went down with power outages.
This has worked great for us with good speeds.
If you have access to fiber and the price is good I would go that route.
Box came quickly and I found setup to be fairly straight forward.
Same here. I currently have ATT dsl and it sucks. Slower than crap and seems to get even slower at certain times. It's all I can get at my location. I currently have T Mobile 5G phone service and it works pretty well most of the time. I'm wondering how hard it is to set up. I have no way to scan a QR code. Not sure if there's any way around that.
Very thorough video thank you!!
This is available in my area, but I am wondering how it works with connected Fitness devices like Peloton, Tempo, or Tonal?
Question everyone, I am going to switch from Xfinity to T-Mobile ($60 savings per month). I currently have my own router and modem I also have a 10 port Ethernet switch connected. (Most of house is wired). Would I be able to still use this with the T-Mobile device to go wired and wireless?
Thank you for a great video. One question. Have you found a way to tether the gateway? I am using a Pepwave MAX as my main router for my home and use a DSL connection for a backup. I have one open slot to tether into the Pepwave, but when I hook it up, my device does not recognize there is a device tether. If tether is not an option, have you been able to use the SIM in another device? Any help would be greatly appreciated.
I know people connect the T-Mobile router to mesh systems, but I am not sure about being able to use the SIM in another device. Sorry, I don’t know the answer.
Thank you so much, It really helps me a lot, I need this for my work ..
Great video! Can I attach an Ethernet cable for my Magic Jack phone service and wired printer?
Question - I connected my normal router to my Gateway and noticed that the router speed is half of the Gateway wifi - any reason for that? Thanks
Just hooked it up. It took an hour but it finally is working! Working pretty good too! Bye Bye Spectrum!
Follow up? Hows the connection hold up
Nicely done!
Very informative. Thank you.
Love this youngman. Great tackler.❤❤❤
Does the screen on the router stay on? Mine is blank yet my phone is showing a connection? Thanks!
Great video!!! Thx!
Wow this device rocks had no problems immediate connection and its unlimited! My home internet sucks always had connection issues with my gateway its easy sailing even had multiple devices connected signal is still strong!😮😮😮
My tmobile home internet app just will not work consistently. I have shut off the modem/router and I have deleted and added the app at least 10 times. It wlll open once and next time I try it just has the spinning circle. Any suggestions?
I have 2 computers for hard wire etheret, one in the basement? How do I get those connected?
Can I set up a wireless router on that? It's netgear! And port forwarded too.
Wh just got the gateway delivered and are. It sure if we’ll keep it. I LOATH AT&T, but their fiber gives us speeds of 300+ DOWN and UP. The T-Mobile up speed is terrible.
Can I use the app for two different Gateways, say one at home and a different one at my office?
I want one for outside. Watching sports at the beach or park, but im not sure how much data service they offer.
I turn it on and a few seconds it shuts off that bugs me but do you need internet to get it to work? Because when I start setting it up it says finding wifi connection and I only have internet through my phone I tried using my own hotspot but the app wouldn't connect to it sooo I paid for this so I can have wifi and I can't even set it up without wifi!
I hooked mine up to a long enough extension cord and and went to every window on my second floor. have had it for 6.5 months with speeds still the same.
What type of speeds are you getting?
Thank you
THANKS. So helpful.
Now, Tmobile was offering Home Internet for 25.00 per month with a Voice Line and auto pay for a limited time.
Wtf!!! I Was lied to!!!!!!! ...
@@chriscorsaro5046 You need to have cell phone service with TM to get the $25 per month - for new subscribers only though.
LV Summerlin Downtown had limited promo$25 internet & free T-Mobile 5G bx...working beautifully & been a super happy customer. (2022 "611" had free promos: Samsung Galaxy 4 watches and Acer Chromebook!)
And now T-Mobile is offering an exclusive viewing experience on Pluto TV, the free streaming service. Basically, they are adding more shows to Pluto TV for T-Mobile customers
Just now got service in my area. It’s 45-$50
I have the grey one is that an older model?
For some reason it just will not connect for me !! It keeps asking me for a internet security key. Over an hour with customer and technical service and still no go. Went and traded in for another one as figure the first one was faulty. Brought the new one home today and the same thing.....just can not get past that needing the security key. Going to take my laptop into the store tomorrow and see if they can get connected.
To anyone who didn’t have it in their area but eventually did how long did it take I just entered my information to get notified when it’s available in my area but I’m not sure how long it’ll take
I get good speeds but about 30-40ms latency and sometimes it spikes to 200-1000, anyone know why and how I can fix it? I’ve been thinking about getting a router rather than just using the gateway. (We have a lot of smart home stuff like lights and alexas so that might be affecting things)
I keep getting an error code, 012, when I try to set it up, and it doesn’t work. Any tips?
Can you bypass the router portion of the gateway in order to use a wifi mesh router ?
People use mesh systems with these.
If my security camera is 2.4g, it is not 5g. I can't connect to the internet
Thanks for the video and I just signed up! I am a Senior DJ.😊
Hello. I saw you need to scan a QR-code in order to complete the installation of the router.
What happens if later someone at my house scans the code again? Will that disconnect the modem and we need to activate it again? Or it will already set up and it will just give access to the app and the modem's settings?
Thanks!
what are the speeds
How do you pay the bill
Do you have to pay for device connection charge for $35?? I talk to tmobile chat they ask me to pay $35
They just added this fee as of November 3. I hate it! Sorry, I don’t know anyway around it besides asking for it to be waived.
I don't have a smart phone! How does this work for me?
So it doesn't connect to the wall besides the power?
Why is it that the gateway will only work when my wife's wifi on her cell phone is on? We did the set up through her phone. And when she turns off her wifi the gateway dies. Says connected but no internet. Very frustrating.
I would contact support. I show the number in this video.
do you have to have T-Mobile wireless to get their internet.....
No! I don’t!
LOVIN MINE !!!!!!
I would be very careful before getting tombile internet I just canceled mines second box always messed and all is try yo reboot it and doesn't work I was trying to hook my other phone to that internet not worth 50bucks I told im returning I like the cellphone service these boxes they to make them better mines stopped working today
I can't create a t mobile id because my phone number is a metro pcs number. How to I get a tmoble id
I have a link in the description and explain this in the video. If you’re having trouble because of your Metro account, I would reach out to support.
Will my won magenta max sim card work there pls someone answer
I just entered like 5 addresses and it says not available 😒 but feed back keeps saying it still works 🤷♂️
Does the speed go based on how fast your cell speed is?
I don’t have cell service with T-Mobile so I couldn’t compare. But it uses the same cell towers. Internet customers are deprioritized though during congestion.
So I can use this even if my home has a different internet company? I wanted separate internet for my office?
This is internet. But you can get it standalone. Meaning separate and without phone service
How much Is it for the first month..to get it started thanks 😅
Sorry for the dumb question but does this interfere with another router in the house? I'm trying to get my own home internet so I can download stuff on my pc since my phone hotspot is criminally slow.
This gateway is a router/modem combo. Some people connect mesh systems to it though.
@@MichaelSaves Oh ok so I'm good to just connect it and the plug to my upstairs room then.
What model Modem/Router is that you unboxed in the video?
I put the model in the video description!
@@MichaelSaves I saw that, but it appears you have the "Sagemcom Fast 5688W Gateway".
@@thedolphin1247 no - it’s the one listed in the description.
It passes meofit tells you to turn on wifi, if you already have wi fi why would you need this
There is absolutely no reason to give a company your social security number unless they employee you. It is not legal for them to require it.
Does it still work over the road? (i.e. truckers and rv)
It's meant for a single home location, but I know some people have taken it on the road (similar to a hotspot)
can ii change passsworrd and how ? i
Is there a reason why it wouldn’t turn on automatically
Was looking into this. I have Verizon Fios Internet. Is it worth changing to T-Mobile 5G or keeping what I have.
I think Verizon Fios is typically very good. If it's not too expensive, I'd keep it
@@MichaelSaves thanks.
Is T-Mobile tuesdays per customer or per line? We have 5 lines, can we all sign up?
Each line can get it
@@MichaelSaves Thank yoU!
About to do a test drive with TM and consider ditching COX. Currently I get 960Mbps with Ethernet from COX modem, and 250x with WiFi. I'm told there are 3 TM towers within a 1 mile radius, so hoping for similar speeds...hoping.
Wow I’m curious let me know if you get anywhere near the COX speeds with T-Mobile. Good sign you are nearby the towers.
@@MichaelSaves Will definitely post results. I already have their cell service, so hopefully they don't try and hit me with that $150 set up fee bs, lol
@@MichaelSaves Not even close : (
Had it for 2 days and sent it back. I tried the router in 4 places in my house and never got more than 40 Mbps download speed, and most were in the 8-15 Mbps, even on the 5G setting. Their tech support did some troubleshooting with me and finally said it didn't seem to be a good fit for me, even though there's 3 towers nearby?? Guess I'll have to battle out a deal with COX. Was really hoping this would be a good replacement.
I just got signed up with T mobile for the 50 bucks a month deal for internet and got the modem, but i almost find it hard to believe that setting it up was THAT simple.
So, i just plug it in and set it near a window......and thats it!!?
How does it connect to my computer tower?? Does it need to connect to a router via ethernet cable or does the modem have a router function built in as is??
These things ill find out and more on my own soon.
It’s a modem and router combo. The setup is very simple. You will just use the app and follow the prompts.
Do I need to use the app for the internet?
You will use the gateway to connect to the internet. The app shown in the video is for the setup of the service.
i always get really good deal form Comcast, Got 900MBS for $70 a month/one year & after that upgrade my Motorola modem such I LOOOOVE for many years i used & is perfect 10 to Motorola MG8725 WiFi 6 Router bought it on sale for $350 & f*n LOOOOVIN it hands down, GREAT modem/router with awesome speed ...No f*n next to window by power outlet in Missionary position , no sunlight this & that crap, F*n to much B.S & headache, they NOT there yet ...Comcast very Solid reliable internet if u get a good deal every year , U got it made👍👌
I am 18 and about to move into an appointment. Will I not be able to buy the gateway because I have no credit?
There's a Metro by T-Mobile version that doesn't require a credit check
Does this also work for desktop PC's?
I use T-Mobile Home Internet for Wi-Fi, so all connected devices including PCs!
You can also take it with you where ever you go I've got one in my semi truck
Is there any activation fees
Usually $35. I mention in my full review: michaelsaves.com/reviews/t-mobile-home-internet-review/
Can get this at store? Or online only?
You may want to call your local store first to make sure they have the router in stock.
I got it online from my t mobile account. Super easy.
It worked great at first now it says the service is weak what the hell the tower is rt across from us
I never get pass 50 mbps how you get so high I need help
Question would this be good for gaming?
I hear so many mixed reviews. It really depends. Some people are OK with it and others not. I have more on the ping rate fro my testing in this article: michaelsaves.com/internet/t-mobile-vs-verizon-home-internet/
@@MichaelSaves I’m trying to convince my mom to upgrade our internet because no joke my download speed is 9.54 mbps and upload speed is .22 mbps and I can’t even play my game. So would this be a good option for me to play games or should I look into something else?
@@Father_gabe If it's available where you live, I think it's worth trying based on the speeds you get now.
No sirve a cada rato se va el wi fi
Left out how to set up printer
What if you get no connection? But I get connection on my phone smh
What is this model number of this unit ?
Arcadyan KVD21 (was in the video description)
@@MichaelSaves Thanks you
Is this the old or new model I have Nokia
Is it good for gaming too?
No, get fiber internet
How about Verizon? People have been here but I haven't decided yet. My phone has
been so terrible lately from AT&T...very slow. My son saw what I was talking about
today. I just don't know if I want to go through all of that again. I won't get T-Mobile.
Unfortunately, Verizon's home internet service isn't available where I live yet. If it becomes available, I will test it. As for wireless service, I only review (and use) low-cost prepaid carriers -- not Verizon, AT&T and T-Mobile.
If you go to this website and click on RootScore Reports, you can get a sense of the best network where you live: www.rootmetrics.com/en-US/home
@@MichaelSaves Verizon is low cost. I hope you can get it in your area.
@@ShirlBussman Verizon is the highest of all internet and cell service! We’ve had it for so many years and it’s getting way out of hand now. Changing it Asap!
@@MichaelSaves stay away from Verizon for internet and cell phone! They’re absolutely ridiculous in price. We’re paying $153.00 for 2 lines and they keep raising it. Also that price makes us watch our data. Stay away
I have not read all the comments but make sure your credit bureau’s are unlocked due to t-mobile having to check your credit for approval to have the service.
Yes! Good point. I also keep my credit frozen, so I had to unlock it.
It's a pain to change the network information on each device in your home. In my opinion, it's easier to change the T-Mobile SSID and password to your old internt's SSID and password. Easier to change one thing instead of 20.
Good point
You left out the part where you should make 2 extra networks. One for 2.4GHz and one for 5GHz.. This simplifies connecting devices to it. As you actually get 3 Networks. 5G Cellular. 2.4 and 5G Wireless...
Hello. I saw you need to scan a QR-code in order to complete the installation of the router.
What happens if later someone at my house scans the code again? Will that disconnect the modem and we need to activate it again? Or it will already set up and it will just give access to the app and the modem's settings?
Thanks!
@@randygarcia6824you’re worrying too much man
Ordered this because Astound Broadband cable jacked my rate from $55/month to $92/month and were total assholes when I called to try and negotiate - they even disconnected me twice on purpose when I asked to speak with a supervisor. Tomorrow I call and cancel them.