Greensboro woman’s car engine destroyed after oil change | 2 Wants to Know
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- Опубликовано: 18 сен 2024
- A mechanic put in too much oil. Pamela Ateeb’s engine needed to be replaced.
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And Walmart moved that "tech" back to his old spot in the toy department.
😂😂😂😭😭🤣🤣🤣
😂😂😂 💯
L😂L ie. Lots Of Legos
Great comment!!!!!!!!!!
L😂L
Going to Wal-Mart for auto service is like going to McDonald's for fine dining.
Ha,ha,ha. You ain't going to get it there!
More like going to McDonald's for a hair cut!
To be fair I wouldn't consider an oil change "auto service" it's not like anyone's going to Walmart to have REAL work done on their car
To be fair, mcdonald won't forcefully stuff you like a turkey with their icecream machine and ghost you for 3 months. Their ice cream machine don't work.
When money was tight, I would go to Walmart for new tires. That ended when the last set I bought leaked air. I finally got so fed up with Walmart saying nothing was wrong I took my car to Discount Tire who found out the wheels were not cleaned on the inside and the tires were not sealing correctly to the wheels. Not only did Discount Tire perform this and fixed the problem but they did not charge me! Needless to say the ONLY place my family now buys tires is from Discount Tire. Four sets were earned by their great service to us!
Walmart mechanics are straight out high school. I wouldn't trust Walmart with a bicycle.
A.S.E
ALMOST
SMART
ENOUGH
Poor fella thinks lube techs are mechanics
@ralphferley2602 believe what you want, princess. Capslock dont make it true
Actually tried to get a Job at Walmart specifically to work on bicycles when I was both 16 and 18. Both times by different people I was told that I was over qualified..... let that sink in...
Never go to Walmart for mechanic work unless you know the lead techs.
I knew a girl who got all her automotive ase and didn’t know how to do a brake job
I wouldn't even trust Walmart to change my blinker fluid.
Walmart techs suggest two transmissions for better gas mileage.
They tried to replace the muffler bearings in my car once. Thing is I had already had the kid down the road replace them.
I went there for blinker fluid once and the dude used HEADLIGHT FLUID! I get that they're similar and that the caps are right next to each other, but one's green and the other is like a bright puce. Man never even checked the bottle.
Do you guys use standard or synthetic blinker fluid?
@@FEARSWTORusing the wrong fluid can ruin your blinkers! I hope you had the blinkers drained and flushed. Get a new blinkers filter, too, just to be safe.
And that is why you don’t bring your car in for service at Walmart
That is why I bring my car to Walmart for oil changes and tires. Why? I get to choose the brand of oil . I get to choose the best oil filter. What's more walmart auto center reports to carfax
I get my 12 v batteries there but not much more than that! 😕
@@stevenweiss2148you could also walk into the store and choose everything you like and do it yourself for 1/3 the cost and your car isn’t monkeyed with by kids too dumb to work a register
@ryanespinoza7297 I work on cars a lot. Changed intake manifold gaskets, timing belts, done front end stuff like ball joints and tie rod ends...well 2 of my vehicles I pay someone else because it is a PITA to get to those filters. It's worth it to me to do a job that will save me 1000+ dollars. It is not worth saving $50 to deal with changing the oil on those cars.
@stevenweiss2148, and your point is? I get my car's oil changed at Valvoline, and I get to choose my oil there too.
Wal Mart is for buying things, NOT for working on your stuff.
exactly, Like Canadian Tire.
To be fair, any place that does that many oil changes a day, in thousands of locations, is going to have mistakes made. Imo, as long as they pay out, it's just life
is that right? I bought a toaster oven and took it home to use it. It gave me 2 burned toast... and another 2 burned toast. It can't give me a nice brown toast. Black bread is all it does. Took it back to Walmart and got a refund.
I wouldn’t trust Walmart to check my oil, let alone change it.
Hey buddy that's not a Buick that's a Bowtie!
Yeah, it’s a piece of crap Chevy Equinox .
The buick was behind her
@@freddyhollingsworth5945 ok but that's not the vehicle they were addressing.
I know, right!!!!!! WTF? 😀
Press is notoriously incompetent. CNN had a report during Desert Storm: "Here is an F-15 landing with it's booster thrusters on."
It was taking off under afterburners.
That’s why I do my own, it’s easy and I don’t trust others working on my car
I'm 64 and never let anyone change my oil.
Same here. My coworker had his oil changed at the local quick lube and they over tightened the oil filter splitting the gasket. All his oil ran out and blew up his engine. They bought him a used wrecking yard engine to replace his. I don’t trust anyone but myself to change the oil on any of my vehicles.
@@fastdude2002 I've heard things like that before too at those places. Smh 🙄
Some cars are now made where the oil has to be sucked out cause there is no drain plug in the oil pan forcing people to go to shops.
@@GoatzombieBubba *cough* Mercedes *cough*
Years ago, we had a mercury grand Marquis coming in on a wrecker. An elderly woman had her oil changed at Walmart, when she went to pick her vehicle up, it made it from auto center, to the Walmart sign at the front of the parking lot before the engine locked up. It had no oil! WALMART ended up having to fork over a brand new crate engine from Ford, plus labor to have it replaced.
Takes a lot to blow up a 4.6 2v too
I had a family member had her oil changed at Wally world and they never removed the old oil filter gasket, put the new filter on, she picked up her V8 newish SUV and got about 4 miles down the road and the engine blew ! She and her husband fought Wally world for 2 years to get the problem resolved! 😠
Never, Ever have Walmart work on your car.....EVER!
Walmart is just as bad as when Kmart used to have auto centers.
@@ericknoblauch9195 Worse...K-Mart at least trained their kids...
Strangely, of the 3 places I worked as a lube tech, Wal-Mart actually had the fewest incidents. One place was an independent lube shop that put 5w-30 in everything regardless of the recommended viscosity. The worst was an actual ford dealership. Walmart had kids straight out of high school but they were at least interested in learning about cars and we had some older, experienced techs there to make sure they didn't cause a disaster. The ford dealership hired anyone dumb enough to apply there. One time the damn roofers drilled into the oil dispenser pipeline and filled a car's interior with several inches of oil.
@@GoldenGrenadier If any Walmart has fewer complaints, it's because people just moved on --not thinking it would be worth the hassle.
Best advice ever! 😂😂
my dad once told me "son, in this society we involve with vehicle daily. at least learn how to change your own oil and other simple maintenance"
Not so easy once you hit your 50s. I (female) did all my basic carwork until I was 51 and had a bad injury. I have a great mechanic shop. Once you find that shop, your life is much better.
This is why I work on my car. Finding a good or honest mechanic is like finding a needle in a haystack.
I have a good mechanic. I worked with his father-in-law.
This wasn’t about a dishonest mechanic, but an incompetent one.
True.
Being honest and being dumb are two different things.
@@lotus956 sure, one is much worse than the other and it is an important distinction, but at the end of the day you're still left with a broken car.
What a great service you did for this woman and for all consumers. Companies should be scared of stories like this going viral. Thank you for what you do.
Never bring your car to Wal-Mart, they won't hire licenced mecha ics.
Neither does Jiffy Lube or any oil change franchise. They are oil change technicians…😂
@@NomenClature-o8s. Absolutely correct. A supervisor will work and train a new employee BUT they also look for any experience in working on vehicles. Most people don’t care they look for the cheapest option.
They hire the least experienced teenagers
I applied for a tire/lube tech job there while in Automotive training and after my graduation. I guess your statement is correct.
We had a master mechanic from a Honda Dealership. His body was just thrashed and he couldn’t physically do the job anymore. His wife was also a certified mechanic. We had a certified diesel mechanic. A diy guy who was an insane enthusiast and learned how to do everything for His Mustang’s and his Dodge Viper.
We live in an odd area where Walmart pays better than working at a dealership though. So unless you open up your own shop Walmart offers better pay, benefits, and retirement than working for Toyota or anyone else in the area sadly.
I’ve heard of this before. They forget to drain the old oil first before adding the new oil. Shame Walmart ghosted her until they were about to get bad publicity.
Cheaper to make you sue
@gormenfreeman499came say same thing. I bout a 06 Chevy V6 then about a month later I change oil and not even 20 mins later it started knocking bad came to figure out the guy who I bought it from out a lot of addictive to the oil to stop it from knocking. Yes I check the oil and it seem “new” so I ran it for a month which I usually change the oil withen a couple days just to be on safe side to reassure my self oil and spark plugs where new. Seems more to the story based on how that car is all beat up
The lesson here is never take your car to those quick oil change places, Walmart, BJs, etc. I wouldn't trust them to add wiper fluid, much less change the oil. These places don't pay much, so rarely attract technicians with much experience....
I had a doofus for a co-worker, in telecom work, but previously he said he worked at some quick lube place that did oil changes. Once, he said, he blew a customers motor when he did a oil & filter change, removed the old filter, but he didn't notice the filter seal was still stuck to the motor, and double-stacked the new filter on top of it. It's not rocket science, but a person still has to have some mechanical aptitude, training, and a good work ethic to do what to some would seem to be an easy task.
An ASE-Certified dealership mechanic makes $45 an hour where I live. Yet customers expect a service for $29 including oil and filter. By the time the car is racked, all fluids checked, and it is given a once-over, the technician is in for about forty minutes. Check your local repair shop’s hourly rates and do the math. It is not reasonable to expect champagne on a beer budget.
It would just be a lube tech prob making close to minimum wage doing oil changes. A lot of the quick change places make huge profits up selling cabin air filters and crap like that on top of the service.
Quick lube in my area is $85. My local shop who only have ASE mechanics no lube techs no apprentices charges $100 for oil change and tire rotation. They also give everything a quick look. Brakes, any visible leaks belts stuff you can easily visually check. Every time I’ve gone to a quick lube out of convenience I end up throwing a code or my truck smells like burning oil for a week from them spilling.
$45 an hour flat rate. They get .3 for and oil change or $15.
I work at a mechanic shop. You wouldn't believe the cars that come to us with stripped, cross threaded, and rounded off oil drain plugs we see come from Walmart and other quick lube places
I believe it. I do my own oil changes. Got to be really carful replacing those drain plugs and putting on new oil filters! Something no lowly paid technician will ever care to do!
Walmart did exactly that to my mother in laws car. They did pay for a new engine though.
The day before we went on a ski trip we took our 2021 4Runner to Jiffy lube… we were told they spilt oil all over our skid plate and told us that if we see oil drippings on our garage floor not to worry. When we woke to leave on our trip there was oil on the floor like they said. However, the oil maintenance light never shut off… weird. Maybe they didn’t reset it? As we were climbing up a mountain the 4Runner was making some weird sounds. Once we reached the bottom it locked up and we lost power. Got out to look and the engine was raining oil and the dip stick was dry. Jiffy lube double gasketed the oil filter. All employees who touched our car were fired and jiffy lube paid for a brand new engine. $21k later we have a new engine. Took them 2 1/2 weeks.
ours was a mini cooper this was fixed before it happened. Our mini cooper was one of the few which had a issue with the engine mount bearings. If the rubber mount failed it would be driven into the engine destroying it or so we were told. a 15k engine got replaced with a brand new one. Then the mini cooper sat due to circumstances. got driven about 15km a year. oil changes every year, etc. sold it for about the same we bought it for. perfect investment. the new engine did only have like 2k km on it.
I change the oil myself.
I stopped having car problems when I stopped letting Mechanics touch my stuff.
Exactly I will never trust other people touching my s***
Good for you not everyone has their own home or space to change their oil
themselves😊
@@gomerhanger2285go to a parking lot
Tell her to take her new car back to Walmart for a complimentary oil change 😂
LOL
That’s not happening
You know what, after botched oil changes on several of my family’s vehicles at various local shops, including 1 instance where the “tech” actually cross threaded the filter housing on a new car so badly that the entire housing assembly had to be replaced, I decided to do my own oil changes now. I installed fumoto quick drain plugs and skid plates on the the trucks that don’t require removal for oil changes and can get them done in under 30 minutes myself. Yeah it sucks to have to put the vehicle up on the ramp and then crawl under, but the peace of mind knowing it’s done correctly is worth it.
Doing your own oil changes on a car with no warranty is great and I would do the same. If I have a car that is under warranty the dealer always changes the oil. My local Ford dealer does oil changes for $39.95 after 2 pm any make or model. They actually go through the invoice showing what they did and check the oil level while you stand there. For that amount of money why would anyone crawl under a car. Did I mention they rotate the tires also?
@mrwilson8340...How much does it cost to be so worthless?? LOL!
I will glady crawl under my vehicle for free..knowing that there are turds, like you, that can't...
100%
Being 71 I grew up working on cars but everything is just too technical nowadays so I let a mechanic deal with issues, but I still do my own oil changes to this day because it's something I always enjoyed doing, is easy to do, and I get the satisfaction that it was done right.
Luckily, that lady realized the smoke was more than normal for a GM vehicle 😂
Wal Mart in Yuma did me great. Let me in right before closing, and then put their best man on it. Surprisingly, kid around 20 or less. Watched him work. Went rapidly and seamlessly from one task to the next. Not a single wasted motion. He has a great future ahead of him with such a diligent work ethic.
My friend went to Walmart with his motor home for batteries. 4hrs later it was burned to the ground. Tech hooked batteries in to 24volt pattern instead of 12 I v. Caught on fire. No news station but he got a lawyer. 12 months later the lawyer got him a replacement motor home and a little cash and a apology letter. Its so sad to take so long. I quit going to Walmart on account of that. Can't trust them.
Wow. Technicians could not even replace a battery correctly? Are they hiring just "anybody" off the street, who can't tell the difference between a hammer and a screw driver, let alone know anything about polarity! I will never take a vehicle to Walmart , for any service that they offer, even if it was free. Ever.
Before Covid, I used to have the dealership changed the oil. Three changes for $99 was a good deal. Post-COVID, the price went up to $175! I went back to changing my own oil. I can change the oil on both Patriots for $75.
One time I took my car there to get my oil changed as I didn’t have the time to do it. A couple weeks later I noticed it has the same oil filter I had put on it before! They didn’t even change the filter.
Sounds very familiar, we must've had the same mechanic!? Lmao 😂😬
My husband works with a guy that had this happen to his wife. That place (a dealership) just drained the old oil and sent her on her way. The engine locked before she got about a mile away. The wife called her husband and the dealership. The husband left work, thankfully it was just a few miles away. Someone from the dealership went to her and was going to put oil in the car, but her husband had arrived stopped them. He knew what had happened. It cost the dealership big!
Retired firefighter. Year ago apparatus pm done by outside vendor. Day before my shift Rescue Squad was serviced. At shift change I did my full truck check, found zero oil. Luckily Squad had no runs overnight. After same company hit the Aerial bucket rendering it OOS until it could be reccertiified.
I wouldn’t let Walmart change the air in my glovebox
I once went to Walmart to get my tires rotated, I was the only vehicle there and they still took a whole hour.
The 15 year old at the local tire shop could've done it in 15 minutes.
I ordered a tire online and it was ready for pickup. The lady was telling us they had it picked already and could get the techs to put it on. But the guy didn’t want to and said that it was a FedEx problem for late delivery. Didn’t feel like arguing so we had them do it next day. This was in Thomasville, NC. They think it’s an inconvenience to do their job that they’re paid to do.
At a Walmart in Iowa they checked the air cleaner and didn't close it right. Wouldn't start. Boss wanted to play with fuses, I told him no way. It was running fine when I brought it in. He messed with the air cleaner. Check that again. Sure enough closed it up properly and then it worked. Another time I took it in for an oil change and the idiot started up with no oil in it. Luckily I was there and seen it instantly. That's the last time I ever took my car to Walmart for anything
a car wouldn't start because the air filter housing was open....ok right
@@timsmith3969yeah, I’ve even run them before with maf unplugged. ECU sure wasn’t happy but it ran until I shut it off.
Also, even a couple seconds without oil will trash an engine.
I used to trust my local Midas til last year. I had A/C service done, $500 I was so happy to have it fixed. 24 hours later as I was exciting a freeway, white smoke came out of the engine.
I parked and had it towed to Firestone (since Midas was closed). My transmission fluid was leaking. The Firestone mechanic asks me if I was A/C service recently done because one of the hoses was not clamped in properly. That had caused my transmission fluid leak. They fixed it ($500) and I drive over to Midas to explain and request a refund.
The manager was more upset that a competitor would oust them then resolving their mistake. He said he would call me after talking with the Firestone manager and I never heard back. I made complaints on their website, and even to the AG. Someone needs to hold the car repair places responsible for the shotty work.
Canadian here, what is the AG?
@@michaelbujaki2462 State Attorney General. Thats where we can file a consumer protection complaint and they investigate the shop. But I think this lady did better by reporting it to the news.
I will not be having any oil changes at Walmart 😅
I’ve only been in a Walmart once and that was to use the bathroom.
😅😅😅
Don't you people noticed this everytime you had an oil change at Walmart. Check your dipstick. It's above operating range, way above range.
True, I use a syringe and thin tube to suck out the extra from the dipstick hole. I still use walmart but always check their work. For $25 it is still a bargain?
I'm glad i do my oil change myself. 17years on 5 cars that ive owned
I always check my oil after I have the oil changed, even at the dealership. They are no better than Walmart on oil changes.
Totally agree. More than once my engine oil cap has been left off, sitting on top of the engine with the hood closed and the car returned to me. I have also been charged for an oil/filter change and th efilter was not changed. You can't trust ANY shop nowadays. Pretty pathetic.
I have a coworker that got an oil change at Walmart a couple of years ago. They either never added fresh oil or they didn't put enough in. It killed his car. I will never trust Walmart with simple car maintenance. I do it myself.
…in the mid 90’s, I was in Kirksville, MO and needed an oil change. As a college student at the time, needed it done cheap before I drove back home to GA. Took it to Walmart and paid the $15 they charged at the time. Got home late the next day and discovered that all my oil had leaked out and was all over my parent’s driveway! Turns out they stripped the threads of the oil pan and plug! The car later developed a knock that I think was caused from it running low on oil from that incident. I decided at the time that even I could do a better job than that, and that’s when I decided to start doing my own car work. I’m a fairly decent “shade tree” mechanic these days with engine & transmission swaps under my belt, as well as getting my last 2 daily driver cars over 200K miles with doing all their maintenance and service myself! Oh, and the Walmart back in GA refunded my $15 I paid the one in MO for the oil change…that’s the only compensation I was ever offered… 😡
Always check your oil levels before leaving
My sister took her car to our local Walmart and I told her not too and what happened they messed up her drain pan where the drain plug screws in and now it leaks a lot of oil.
I’m a certified technician, I also worked for jiffy lube, it’s the same for Walmart valvoline, etc, all the chain places have horrible management and hire people with no experience. I was trying to work my way into management and after I ended up being one of the oldest employed at my store and tried for a promotion they made some random a manager who knows nothing about cars and is basically a crack head. I couldn’t believe it. Atlantic coast enterprises jiffy lube stores for you….i seen many cars destroyed, and many customers taken advantaged of it made me sick.
Either double the oil or in my case, no oil change was done. Luckily I had doubts after driving it for a month and took my car to a mechanic who straight away told me that the oil is at least 5000 to 6000 mile old
Why do they say Buick and show her car picture as a Chevy
A Buick Enclave is a "Badge engineered" Chevrolet Traverse. Same Engine and Transmission. Slightly different body work and a different badge but the mechanicals are all GM / Chevy. learn a bit about cars youll understand. Acura.. is just Honda. Lexus is just Toyota.. Buick.. is just GM.
"In the automotive industry, rebadging is a form of market segmentation used by automobile manufacturers around the world. To allow for product differentiation without designing or engineering a new model or brand (at high cost or risk), a manufacturer creates a distinct automobile by applying a new "badge" or trademark (brand, logo, or manufacturer's name/make/marque) to an existing product line.[1][2]
Rebadging is also known as rebranding and badge engineering; the latter is an intentionally ironic misnomer in that little or no actual engineering takes place.[3][4] The term originated with the practice of replacing an automobile's emblems to create an ostensibly new model sold by a different maker. Changes may be confined to swapping badges and emblems, or may encompass minor styling differences, as with cosmetic changes to headlights, taillights, front and rear fascias, and even outer body skins. More extreme examples involve differing engines and drivetrains. The objective is "to spread the huge development costs of a new vehicle over as many cars as possible".[5] An example is General Motors' rebadging of the Camaro as the Firebird, a successful model from the 1960s through to the 2000s.[6] In most cases, consumers are interested in each brand's focus "on the unique elements of styling and driving characteristics".[5] Some cars would not be marketed without the cost savings that are obtained from this practice, and carmakers can develop many "different models - all wearing different badges - off the one platform
@@crisnmaryfam7344 And? It's a Chevy not a Buick!
I would say it's a oversight or a small mistake.
The car behind her is a Buick.
@crisnmaryfam7344: It was a Chevy Equinox. Buick cost more and is overall nicer than a Chevy so it's more than just a badge job in some cases.
The reporter is from Walmart 😂
This isn't the first time I've heard about Walmart messing up someone's vehicle, I wouldn't dare take my car to them
My Brother worked at a national oil change co for several years and about once a year he would have a story about someone forgetting to put oil in a car after a fluid change. It can happen anywhere especially with the help these places get.
Where I used to live I towed two different vehicles that got their oil changed at the same quick lube place and the drain plug fell out within a couple of days. I hope that place went good on it, cause if it was me and they refused to help they'd pay tenfold. I do my own work so it's never going to happen to me unless I have a brain fart.
This is why you never go to WalMart for an oil change
I knew someone who went to get their oil changed on their toyota, they drained the oil then forgot to fill. Engine lasted 100 miles before it seized.
Had the same thing happened at my work. Mechanic did the oil change, forgot to put new oil in. I always check the oil on every truck I drove, unless I just drove it yesterday. Dipstick was dryer than the Sahara desert.
ford dealer left my oil cap off once, where did he take the toyota to ?
@@DecrepitBiden at your work ? where / who did the oil change ?
@@brianblithe2271 jiffy lube
@@brianblithe2271 It was a mail carrier who had their own repair shop. It's pretty much everywhere, food industry, car, computer. No one has pride in their job anymore, doesn't double & triple check their work like I do.
The incompetence in this country is the very reason I became an auto technician, electrician, plumber and carpenter. No one works on my house or my cars but me.
Sad you have to contact the news to get any justice. Thank god for news stations
i go to the dealership unless i do it myself. my ford dealership changes oil for less than i can myself
You may not be getting quality products....
Ford dealer in Florida left my oil cap off, lucky not worse but if you want to hear a real horror story, guy from New jersey went to ford dealer in florida, actually dropped a bolt into the piston chamber, totaled his engine. So the fact is cant even trust the dealer in Florida.
You can get 5 quartz of full synthetic for a $20 now, even cheaper at Costco. But I would worry about what oil filter they put in if they even changed it at all. What oil filter you use makes a big difference in the amount of contamination circiling around in your oil which directly impacts wear and tear on the engine regardless of what brand oil you use. Same for air filters and the most expensive is often not the best at keeping wear and tear down on the engine.
Why would anyone go to Walmart for an oil change?
People think to themselves "They can do the oil change while I do my shopping, and then I don't have to make another stop."
Who takes their car to Walmart for an oil change 😮 take it to a garage where you stand a chance to getting someone who can do it properly FFS
I'd never take an expensive Buick to Walmart discount. Jeez!
@@user-nq8vm2iv9vThat 15 year old Chevy Equinox hooptie with a smashed fender was maybe worth $1,500.
You take your car to WM when the engine is failing then claim that they did a bad job in hopes of getting a new car. Overfilling the oil WILL NOT cause lasting damage to an engine. Drain the excess, run the engine until the smoke clears, change the spark plugs, change the crankcase breather filter and maybe the engine air filter as these may have been soaked with oil.
LOL 😂, like they do everything properly.
Don't let Walmart repair your car. Always go to the dealer of your car brand.
Happened to my sister in college in the mid 2000s. She called me after having her oil changed at Wally World and said that the little symbol that looked like a boat was lit up on her dash! 😂
I told her it’s either the engine oil or temp and pull over as soon as safe.
Turned out it was for oil and Walmart had forgotten to put the cap back on after adding oil…
I remember it going pretty quick and smooth and they put a new engine in her car…
Lol. That wrecked hoopty is a 15 year old Chevrolet Equinox, not a Buick...and she's making payments on it, lol.
What probably REALLY happened, is that the engine was failing, so they took it to Walmart for an oil change, dumped a bunch of additional oil into it after the oil change, and now they're trying to scam Walmart.
?????????
As a mechanic it does happen a lot ppl sabotage their own vehicles to make the shop responsible
Another instance of a news outlet helping fight the good fight. Thank you.
"The pipe in the back". SMH
She's talking out her pipe in the back
Anyone with a car that doesn't know what that basic part is, doesn't deserve a car.
This is why you don't go to Walmart or lube places
My husband works with a guy whose wife took her car to a dealership for an oil change. They just drained the oil and sent her on her way. She got about a mile away and the engine LOCKED. The dealership had to pay big!
There is nothing wrong with going to Castrol for an oil change. Never had a single problem there. I did have a problem at the dealership once.
Quit being lazy and change your own oil. It's really very simple.
How do you know they put in synthetic if you pay for synthetic? Do you even know if they changed the filter or oil and charged you anyway? Don't be so trusting because it's easy to scam people during oil changes@@ericknoblauch9195
Unless you're old can't get under the car , don't have a garage etc @@robertsims3759
Been changing my own oil since the late 1960's. I know it is the correct oil and filter installed correctly so no mystery. When I can no longer do it my grandson will take over because I taught him right. I feel sorry for people who are unable to and when the try to do the right thing this happens.
Personally, I let the dealership handle it. It's too difficult for me and I still pay a reasonable price for better service than at Wal-mart or Jiffy Lube or something.
This has been a decades old problem with Wal-Mart service centers.
Thank god for solid local news work!
To everyone trashing a Walmart oil change: it’s literally just as risky as any quick lube shop. Anyone can make mistakes, even and ESPECIALLY dealerships. I worked at a dealer and we had a new hire leave two drain plugs loose within one month. It’s because this field is at a shortage for labor and will hire just about anyone.
I dont blame mechanics for leaving too much money invested in tools and training and barely making above minimum wage even flat rate can be low paying
@@Quickscop3r4u yea I’m tempted to leave for that reason. It’s really tough mentally
@@Quickscop3r4u I joined working at dealerships in 1982 ,and for the next 40 watched flat rate get cut ever year . I retired in 22 making 2x the flat rate pay from 1982 yet took home the same amount of money or less. I DON'T MISS IT AT ALL.
Twenty five years ago I had a major surgery and my wife took our car to walmart to have a oil change. Same thing almost 8qts of oil, ruined engine. Walmart called and threatened to sue us, the lawyer literally said we have a lot more money to spend on this than you do.
The same thing happened to me. I'll never go back to Walmart for anything automotive.
It’s ridiculous that this lady had to wait 3 months and get a news station involved for WalMart to do right by her. They should have owned up to the mistake in a timely manner. She showed an incredible amount of patience and doesn’t appear to hold any animosity towards WM. But now she knows not to trust them for auto maintenance.
Ok they forgot to drain the oil and it smoked? That doesn’t mean you need a new engine. Drain the oil. Fill it to the right level. Change the plugs if need be then drive it to burn off any remaining oil. With out specific damages which the story is omitting I’m calling bs the engine was blown. That’s a Chevy equinox with a known engine piston ring problem that causes excessive oil consumption. The worst kind of customer is one that knows their car has a problem and brings it to a shop for an oil change just to blame the shop for whatever problem.
Ummm, fluid is incompressible, and too much of it in a crankcase can cause MAJOR damage, especially if it get on top of the pistons in the cylinders, which, an overfilling of a crankcase can cause. No spark plug change is going to fix bent connecting rods.
It will not bend a rod. The oil will come out of every opening on top of that engine before that will happen. I have fixed this very problem several times over my 22 years of wrenching experience. It’s way more common than you think.
Also explain how the oil will magically get into the cylinders? The only way is oil bypass on the rings. You can fill it up till it comes out the valve cover and it won’t get in the cylinders enough to hydrolock it.
I had new tires installed at Walmart and they were terrible. Three had slow leaks and all of them were badly out of balance. The only thing they offered was having them remounted and balanced for free but I saw the same guy working in the bay and told them to shove it. Had it done at a proper shop and they were fine. Never had anything done at Walmart ever again.
That's why I refuse to get an oil change for my Tesla.
Very funny.
I wouldn’t allow a Walmart mechanic to operate a Lionel train
Overfilling the oil WILL NOT cause lasting damage to an engine. Drain the excess, run the engine until the smoke clears, change the spark plugs, change the crankcase breather filter and maybe the engine air filter as these may have been soaked with oil.
Not true. It can ruin it
@@colestaples2010 said " Not true. It can ruin it "
Care to explain what specific parts will be ruined requiring a complete engine replacement?
I noticed at my local Walmart the people who used to be working in the auto center are now stocking shelves and vice versa. The last time I had my car into Walmart for an oil change, they told me my transmission fluid was low. Turns out, you have to drive a transmission for about 20 mins before checking the level. After getting a second opinion the transmission fluid level was fine.
Changing oil is pretty easy if you learn how to do it yourself you don't have problems like this I personally think that somebody that does not know how to change their own oil or check on someone's work after they change the oil for you should not be allowed to drive
What ever...
@@Look_What_You_Did look this person probably cannot change a light bulb in a lamp at home
I do my own oil change. But that is because I have my own driveway. Couldn't do it if I were renting an apartment.
Not everyone owns a place they can change their oil at. Apartment lease says no car maintenance allowed, not even car washes or oil changes.
@@barrys.2447 I own my home outright my basic argument is if you are not Savvy enough to change your own oil or check the work of someone changing the oil for you at least in respect of making sure the drain plug is installed that the oil filter is there and not leaking then maybe you're not smart enough to drive
The first problem…going to Walmart for an oil change 🤦🏾♂️
Always...check your oil level after an oil change. No matter who/where you have your oil changed, even if you did it yourself. The couple of times I couldn't do the oil change myself, I took it to the local Toyota dealer. I checked it right in front of the service advisor. He gave me the strangest look. I said "you've never seen someone do this before I take it?"
True! But since we buy my own oil and filter. The place I go to the guy I know he change my oil and filter right there with me watching an talking to him. He let all the oil drop out and he pour all the oil in there with a half of quart since my car takes 5.5 quarts. So I know what oil and filter is on there. I could change it myself but no point the guy charges me $20 on top me buying my own oil and filter. $20 dollars ain't gone hurt me. Most of these folks who get oil changes don't know how to check oil.
A girlfriend of mine took her Lincoln to the Lincoln dealer, where she bought the car for an oil change. They did the same thing. Put in new oil but hadn't drained the old oil. Like this lady, the engine blew up. The dealer put in a new engine and gave her a loaner to drive. But it still was inconvenient for her.
Walmart, say no more!
I had a similar thing happen at a Honda dealership. I had a brand new Honda and I went to the dealership for the first oil change. Normally I would either do it myself or go to a local garage for that, but the first oil change was free at the dealership. When they were done, I couldn't have been more than a few hundred feet down the road and the oil light came on. Immediately turned around and went back. They had drained the oil and never filled it ... in my case, rather than overfilling it, the car was running without oil. I'm just thankful I noticed the oil light when I did before it was too late, I could have easily missed it. Of course, they refunded me for the service and gave me a few freebies. I didn't have the car long enough to know if it had a long term impact, it was totaled a few years later in a not at fault accident.
Her Buick looks like a Chevy, and she's still looking for a car but there's a brand new Buick in her driveway. Your investigative reports are as good as Walmart's oil changes
A Buick Enclave is a "Badge engineered" Chevrolet Traverse. Same Engine and Transmission. Slightly different body work and a different badge but the mechanicals are all GM / Chevy
In the automotive industry, rebadging is a form of market segmentation used by automobile manufacturers around the world. To allow for product differentiation without designing or engineering a new model or brand (at high cost or risk), a manufacturer creates a distinct automobile by applying a new "badge" or trademark (brand, logo, or manufacturer's name/make/marque) to an existing product line.[1][2]
Rebadging is also known as rebranding and badge engineering; the latter is an intentionally ironic misnomer in that little or no actual engineering takes place.[3][4] The term originated with the practice of replacing an automobile's emblems to create an ostensibly new model sold by a different maker. Changes may be confined to swapping badges and emblems, or may encompass minor styling differences, as with cosmetic changes to headlights, taillights, front and rear fascias, and even outer body skins. More extreme examples involve differing engines and drivetrains. The objective is "to spread the huge development costs of a new vehicle over as many cars as possible".[5] An example is General Motors' rebadging of the Camaro as the Firebird, a successful model from the 1960s through to the 2000s.[6] In most cases, consumers are interested in each brand's focus "on the unique elements of styling and driving characteristics".[5] Some cars would not be marketed without the cost savings that are obtained from this practice, and carmakers can develop many "different models - all wearing different badges - off the one platform
I’m thankful I grew up in a household of mechanics. Seeing my dad work on our cars everyday and teaching me the basics of car maintenance
I’m currently working in TLE at Walmart, and I have heard some horror stories from people who were fired for tomfoolery!
At my store if someone makes a complaint our manager makes a claim ASAP and they pay for it right then and there!
I’m so sorry her car was messed up, and what took so long for management not to check the cameras?
Even though I work there I make sure to do my job right every time, because I treat peoples cars like my own.
But, since we can’t work on our own cars there I do my own oil changes outside of work, I wouldn’t trust some of my coworkers to touch my car!
your honesty might get you fired, you might want to delete this?
Getting an oil change at Walmart of all places? WTF? Why would anyone think that was a good idea?
Learn to do your own oil change….and the pipe at the back? You mean the exhaust pipe?
Some people can’t change their own oil for various reasons. Age, restrictions on property. Etc etc
That is why they do not service their own vehicles.... and there is NOTHING wrong with that.
Oil would not come out of an exhaust
When I have a new car, I always have the oil changed and fluids serviced at the manufacturers selling dealerships while under the factory warranty. It may cost a little more but they keep records online, and report to Carfax your service. If there is a problem during the warranty, you can easily prove all factory services were completed according to the factory maintenance schedule at a manufacturers selling dealership. Some manufacturers say to people the service was not completed at the intervals recommended by the manufacturer or not completed by a factory trained technician, and deny the repair under the warranty. To have the service completed by a manufacturers dealership protects you when you have an active manufacturers warranty on the vehicle. By having the service done this way, the manufacturer never has declined or denied warranty services for any of my vehicles.
shame of big business
Glad you helped her resolve her problem!
Believe on the Lord Jesus Christ and thou shalt be Saved.
Acts 16:31kjv
For By Grace are ye Saved through Faith; And that Not of yourselves: It is the Gift of God; Not of works, Lest any man should boast.
Ephesians 2:8-9kjv
For God so Loved the World, That He Gave his only Begotten Son, That Whosoever Believeth in him Should Not Perish, But have Everlasting Life.
John 3:16kjv
Your imaginary sky daddy doesn't exist. Go back to school you silly cultist
Done with changing my own oil. Dont want the mess. I do several maintance Diys. Whats more check their work immediately. I dont care who does it. So far never had a problem in over 21 years.
A good friend of mine used to work at a Walmart auto shop. Every time we met up he had a new story of co-worker incompetence and one of the techs was a helicopter mechanic (I can only guess why he was changing oil at Walmart), his nickname was Scary Terry. One customer had the engine in his new truck seize because the oil filter fell off.
I am a woman and I change my own oil and whatever else needs to be done to my vehicle
I change my own oil,I told my dad not to take his vehicle to Walmart,but he does.
I use to change my own oil but now I still buy my own oil and filter an take it to this guy I know at this tire shop that do it front of me an drain all my old oil every drop then pour the entire bottle i got and put the filter on it. So I know exactly what is in there. He only charges me $20 an it's free if I buy a tire from him.
It’s hard to feel bad for her when she took her car to Walmart for service..
Moral of story: Don't take your car to Wal-Mart.
That's why I'm so happy my husband does out our changes in our vehicles.
People go for cheap oil changes at fast lube places and some of them forget to even put oil back in after draining. I don't mind the 300 to 500 for my cars as they do an intensive checkup of everything.
Who the hell goes to Walmart for an oil change? It’s her own damn fault
Just like Take 5, they’re in a rush that mistakes happen.
Retired mechanic here. A car is the most, or second most expensive thing most people own. Modern cars have the potential to last 200,000 miles or longer. People choosing where take their car for maintenance based on how cheap and how quick the service is on that day get the results they deserve. Quick oil change places use inferior filters, overtighten and strip drain plugs or leave them loose, and often use inferior oil that isn't what's advertised. Find a shop that specializes in your make, or at least your type of vehicle (Japanese, European etc) and uses factory or OEM filters. Synthetic oil is worth the money over the long haul. And finally, check the level periodically between services, say every month or 1000 miles, as the red oil light means the engine is OUT and getting damaged NOW.
Your first mistake was taking the car to Walmart.