When you have a guitar you like, that you've had for years, done many gigs with, wrote songs with, entertained hundreds of people with and has been part of your life, and as the Everly Brothers & Jimmy Buffett song says holds "All the stories it can tell"...NOTHING replaces it! I will NEVER fly with United EVER!
Ahh, the good old days when United's slogan was 'Our Prices Are Unbeatable but not your luggage' Now it's 'Our Prices are Unbeatable but not our customers'
Southwest has always been WONDERFUL with flying guitars. They've never said a word to me about it, other than one joking that he wanted me to play while he sang. He ended up singing in the mic later on.
Hey Dave Carrol I absolutely love your talented voice. please make a new video. United hasn't learned their lesson about customer service and just being a decent human being yet lol
if you're an musician, you'll know how painful it is for your instrument to just break after playing it for like a few millenniums and you know that it could've been avoided but no it just broke because united airlines just throws it around wtf
And he had such nice things to say even about the lady from United whose whole job was to tie him in legal knots and shut him down. That's a class act response to a really awful situation.
It would have now. Imagine all the bad press they've got over the time since the song's release. There's been MILLIONS of views for this song on RUclips alone. Well done, Dave. Most unhappy customers tell around 10 people about their bad experience. You've told millions. I sincerely hope this really hurts United and that causes them to change their evil ways.
2020: united breaks someone's sanity 2034: united breaks an building 2050: united breaks itself 2070: united breaks the moon 2100: united breaks the sun 3000: united breaks the milky way 4000: united breaks the andromeda
i remember there being disgust when jimmy page bought a seat first class for his 59 les paul to sit next to him.but it was for this reason alone ,would u put a 1 million pound guitar in the hold.nope i dont think so .
This brings back memories. I sat in a plane and watched as my luggage was tossed onto the conveyor into the plane. I closed my eyes, turned on some music and sighed.
I must say thank you for raising such a big stink about this! As a result of all this bad press, United are getting better. My 70 year old mother just visited the UK and on the return to the USA (via DC), United helped her loads. Perhaps it is their job but they did go out of the way to make sure she was ok. She has very bad hips and they provided a chair etc, transported her through Heathrow, DC and onward to Indy! They have up'd their game! Thanks and thank you UAL for looking after my mother!
I'm glad you had a good experience. But they never got better. 13 years later I'm posting a comment because they went from breaking guitars to breaking people's faces. 🤣
I just heard the story of this singer. Just wanted to say I AM PROUD OF YOU! It’s so painful that they broke your guitar which was the pice of your heart. But hope you’re saving it still. And no matter how much time will pass, your story will always inspire people! And your song is truly nice and beautiful 💙
@galatasarayfan67 "go complain to United but dont make a freaking song about it." ... Umm, he DID complain to United about it. He tried to follow the process they gave him for filing a claim, and fought them about it for NINE MONTHS. They denied him every time. What other options did he have, and why does the song idea bother you? I think it's great that we live in a time where a single person can creatively make issues public. The songs are catchy and funny too. Why all the hate?
I remember an interview with Gordon Lightfoot from years ago where he said that he buys a SEAT - half price - for his Gibson 12-string - which is priceless, because an airline smashed one of his guitars flat!! Evidently this ended up costing United $180 million dollars when their stock took a nosedive!! Having flown a few times with United, and owning a couple of $5000+ guitars, after hearing this I wouldn't fly across the street with them!!
Agreed way back in college I worked for Fedex. Not making any excuses but... Doesn't matter how the package is tagged when your boss wants you to unload an entire trailer by yourself in under 40 minutes they all look the same. Seriously folks, make sure your stuff is packaged well enough to withstand a hurricane.
I like at the end where he said the lady at the airport was probably getting more heat than she deserved. She was a worthy adversary.🤣 He's just fabulous.😂
"new and improved united" ... no longer breaking guitars... now breaking faces their rot is from the head down, blaming the passenger instead of taking responsibility for their self serving power corrupted bullying.
All airlines breaks everything its just because most of them dont really care about others personal items. i like that this guy do a video about this situation its just perfect.
😂😂😂Now I know why the flight attendant politely took my guitar for safekeeping when I flew from Riyadh to Manila. thanks for the song. Guitar players loves you. ❤
Since this, they had compensated him. United also tried to get full rights to the song, they claimed was for training purposes ~ and I just saw a Leprechaun riding on an unicorn pass our house ;-) He did not sell them the rights; got full compensation and gave it all away to charity. Well United paid dearly. Loads of returned tickets, frequent flyer left for other airlines. Karma delivered. ;-D
Thing is, a lot of people (ESPECIALLY us musicians) don't actually trust them to handle with care at all, but what can you do, ship your guitar on a cruise liner while you fly to your gig 6 days in advance so it has time to arrive? :D
This is the reason I have not checked luggage with any airline in more than twenty-five years! I had some very bad experiences with lost/damaged luggage. Carry-on only for me! Only the essentials. If I need somthing at my destination...I buy it and give it away when I leave for home. It's cheaper than fighting with those people for months!
Dave Carrol's revenge will go a long way of getting other businesses to be more responsible. Thanks to the Internet, youtube and Dave. Sajit Viswan Abu Dhabi
That is really sad. Even thought I fly with Southwest Airlines, I would NEVER fly with United Airlines. ESPICIALLY if I brought any valuable equipment on.
In 2017 & 2018 United breaks a Doctor’s nose dragging him off an airplane and kill a puppy by suffocating it to death in the overhead storage cabin where they made the pet owner put it. “the carrier kills nine times as many animals as American & Delta”
Sometimes I wonder if airlines really dont have any responsibility for the luggage they break or loose because instruments that either break or get lost during flights is a surprisingly common thing.
United breaks much more than guitars, but glad that someone finally decided to do something about it... PROUD it is a Canadian and fellow Maritimer! =) Thumbs up to Dave!
It worked. They refused to do something. This embarrassed them and only then did they take action to try and save face. They could care less about their responsibility. Dave jumped through their hoops and it got no where.
I love his attitude. We should find more composers and singers like this.
Right
Imagine waiting 12 years and then out of nowhere someone replies to your comment
Bro wtf 🤣😂🤣😂🤣😂🤣😂🤣😂
@@anthonyschutz7201
ikr
Lol
I play guitar, I'll NEVER fly United.
Same
🤣🤣🤣
Damm 10 years
@@iamskinny8695 ZAMN 😍 ZEN ⛩ ZEARS 🗓
Loooooongggg timeeee
When you have a guitar you like, that you've had for years, done many gigs with, wrote songs with, entertained hundreds of people with and has been part of your life, and as the Everly Brothers & Jimmy Buffett song says holds "All the stories it can tell"...NOTHING replaces it! I will NEVER fly with United EVER!
There's a certain feel and fluidity when playing an instrument you've worked with for years. That can't easily be replaced either.
@@seratonin7004 they can’t really be replaced at all, people have told me the older they are the sound changes
Same here. Some things can't be replaced.
First guitars, then customers. Who says United hasn't made progress?
Ri T killed a dog
Ri T in 2001 they let terrorists crash their planes into the World Trade Center
8 years later people return to this vid
9 years later people return to this vid
9*
10
@@travis5428 oh shit you got me
10 years now. And this is my first time.
Caught THROWING guitars. Wow what jerks.
Anyone in 2024?
Meeee
Me tooo
Me 3
Moi
Daily
Ahh, the good old days when United's slogan was 'Our Prices Are Unbeatable but not your luggage'
Now it's 'Our Prices are Unbeatable but not our customers'
2009: broke guitar
2017: broke Asian's face
2025: break Statue of Liberty
Some guy just got stung by a scorpion too!!
2017: Breaking a wedding on route to Costa Rica.
Dang Tran 2001 - broke the twin towers, united let's terrorist into their planes but not doctors
Fuck America
2020: broke passenger’s emotional well-being.
Southwest has always been WONDERFUL with flying guitars. They've never said a word to me about it, other than one joking that he wanted me to play while he sang. He ended up singing in the mic later on.
Hey Dave Carrol I absolutely love your talented voice. please make a new video. United hasn't learned their lesson about customer service and just being a decent human being yet lol
Karen Slovak nigga it's been 8 years
if you're an musician, you'll know how painful it is for your instrument to just break after playing it for like a few millenniums and you know that it could've been avoided but no it just broke because united airlines just throws it around wtf
Now they throw humans...
After 15 years , I got to know this
Same here
OMG HI 2024! 15 YEARS AGO WAS 2009
@@shelly_andKyle 15 years ago was 2009 bro
And he had such nice things to say even about the lady from United whose whole job was to tie him in legal knots and shut him down. That's a class act response to a really awful situation.
United hasn't learned, they recently refused to help a Double Amputee onto the plane and then damaged his custom wheelchair~
i'm so glad united fucked up again so i could find this song, its amazing
It would have now. Imagine all the bad press they've got over the time since the song's release. There's been MILLIONS of views for this song on RUclips alone.
Well done, Dave. Most unhappy customers tell around 10 people about their bad experience. You've told millions. I sincerely hope this really hurts United and that causes them to change their evil ways.
Imagine having someone reply to your comment 12 years later. Couldn’t be possible
@@darkreaper7256 hello 👋
@@redg0d73 hi 😀
I read this on 22th june, 2023.
I just yesterday got to know about "United brokes guitars".
Are you alive?
2020: united breaks someone's sanity
2034: united breaks an building
2050: united breaks itself
2070: united breaks the moon
2100: united breaks the sun
3000: united breaks the milky way
4000: united breaks the andromeda
Persephone Pomegranate remember 9-11
5000 united breaks e guitars
1:49 It's not about the money! It's about sending a message!
Who else in 2024
Present
Here I flew united the other week and had this stick in my head the whole time
Me
Present😊
Me 😮
It's amazing United didn't respond to him saying he would write a song about them. That must have cost them greatly.
It's been 12 years, here's a comment.
here's another one
Here’s a third
Here's a fourth
Here’s number five
i remember there being disgust when jimmy page bought a seat first class for his 59 les paul to sit next to him.but it was for this reason alone ,would u put a 1 million pound guitar in the hold.nope i dont think so .
You should've sued the United Airlines for throwing guitars
Nah suing is cringe bro, why sue when you can get even better revenge. It’s never about the money, it’s about the point
He tried
He tried. But it was too late
United airline lost millions about this issue. 😂😂😂 the song made their point.
This brings back memories. I sat in a plane and watched as my luggage was tossed onto the conveyor into the plane. I closed my eyes, turned on some music and sighed.
Great show. Great musician. Great story.
I must say thank you for raising such a big stink about this! As a result of all this bad press, United are getting better. My 70 year old mother just visited the UK and on the return to the USA (via DC), United helped her loads. Perhaps it is their job but they did go out of the way to make sure she was ok. She has very bad hips and they provided a chair etc, transported her through Heathrow, DC and onward to Indy! They have up'd their game! Thanks and thank you UAL for looking after my mother!
I'm glad you had a good experience. But they never got better. 13 years later I'm posting a comment because they went from breaking guitars to breaking people's faces. 🤣
2017: United Breaks Passengers
In 2024 people still roasting united airlines
Re-watching this for the umteenth time, I see it has now got 22 million views!
I just heard the story of this singer. Just wanted to say I AM PROUD OF YOU! It’s so painful that they broke your guitar which was the pice of your heart. But hope you’re saving it still. And no matter how much time will pass, your story will always inspire people! And your song is truly nice and beautiful 💙
Way to go.
No one has the right to ruin anyone's stuff.
Weither they are famous or not.
Is that not the way things are these days? There is a lack of respect for others' property. We who know better must continue doing better. PVEL.
@galatasarayfan67 "go complain to United but dont make a freaking song about it." ... Umm, he DID complain to United about it. He tried to follow the process they gave him for filing a claim, and fought them about it for NINE MONTHS. They denied him every time. What other options did he have, and why does the song idea bother you? I think it's great that we live in a time where a single person can creatively make issues public. The songs are catchy and funny too. Why all the hate?
I have to admit, i came here bcause it was posted on fb
Came after I saw the short then the video now here I am watching the interview almost 2025
I remember an interview with Gordon Lightfoot from years ago where he said that he buys a SEAT - half price - for his Gibson 12-string - which is priceless, because an airline smashed one of his guitars flat!! Evidently this ended up costing United $180 million dollars when their stock took a nosedive!! Having flown a few times with United, and owning a couple of $5000+ guitars, after hearing this I wouldn't fly across the street with them!!
“I have no hard feelings towards United”
*writes an entire song putting them on blast*
Agreed way back in college I worked for Fedex. Not making any excuses but...
Doesn't matter how the package is tagged when your boss wants you to unload an entire trailer by yourself in under 40 minutes they all look the same.
Seriously folks, make sure your stuff is packaged well enough to withstand a hurricane.
15 years. Hows life been?
I like at the end where he said the lady at the airport was probably getting more heat than she deserved. She was a worthy adversary.🤣 He's just fabulous.😂
"new and improved united" ... no longer breaking guitars... now breaking faces
their rot is from the head down,
blaming the passenger instead of taking responsibility for their
self serving power corrupted bullying.
All airlines breaks everything its just because most of them dont really care about others personal items.
i like that this guy do a video about this situation its just perfect.
Shout out from New Brunswick Canada
😂😂😂Now I know why the flight attendant politely took my guitar for safekeeping when I flew from Riyadh to Manila.
thanks for the song. Guitar players loves you. ❤
Anyone 2024 here?
Who's here after seeing the short ?
Since this, they had compensated him. United also tried to get full rights to the song, they claimed was for training purposes ~ and I just saw a Leprechaun riding on an unicorn pass our house ;-) He did not sell them the rights; got full compensation and gave it all away to charity. Well United paid dearly. Loads of returned tickets, frequent flyer left for other airlines. Karma delivered. ;-D
Never anger a musician!
They have more power over their song
After 15 years I heard this songgg
gosh, I wouldn't wish to be in United skin when he wrote and published the song..... love his attitude, really do, he did write and did well
Who's here after that one short?
Thing is, a lot of people (ESPECIALLY us musicians) don't actually trust them to handle with care at all, but what can you do, ship your guitar on a cruise liner while you fly to your gig 6 days in advance so it has time to arrive? :D
2024 anybody?
I'm watching in 2024
Thanks for this video
Anyone from shorts to his song and to this?
Yea
This is why I carry on
*And fly delta*
This video is why I drive or take Amtrak.
First they break guitars. Then, they break people
Before then, they broke buildings.
@@robertfromadventuresofrobe335 and befor that they broke Pangea
The disstrack that was most effective.
the way they cut him at "thank you very m"
This is the reason I have not checked luggage with any airline in more than twenty-five years!
I had some very bad experiences with lost/damaged luggage.
Carry-on only for me! Only the essentials. If I need somthing at my destination...I buy it and give it away when I leave for home. It's cheaper than fighting with those people for months!
Airlines, like everyone else, have a duty of care when handling luggage. If they damage a suitcase they will always pay to get it repaired.
2025 anyone?
What is lacking in USA is Good service
15 years later, I’m just finding out
15 years ago.
This is aerobatics
Dave 🤝
15 years later people coming back to this video because of YT shorts 😆
Dave Carrol's revenge will go a long way of getting other businesses to be more responsible. Thanks to the Internet, youtube and Dave.
Sajit Viswan
Abu Dhabi
$3500 15 years ago is about $5000 today. According to the supreme overlord anyway.
Who fucks with another mans guitar?! He's girlfriend, perhaps even his toothbrush, but NEVER his guitar!
Please don't self-identify with Michael Moore. You have a legitimate beef. He's a nut.
I worked for a custom guitar maker in the 90s for big name players. The cases cost more than the guitars. For good reason.
That song was really good too
Oct. 27 2024 👋🤣
Me to😊
Present
Anyone here bcs of dat YT-short?😂
its 2023 and the video was still viral😂
After 13 years of uploading , i see this video💌
That is really sad. Even thought I fly with Southwest Airlines, I would NEVER fly with United Airlines. ESPICIALLY if I brought any valuable equipment on.
Just heard about this, and now I will never fly United Airlines.
Who is watching this video after seeing in reel 😅😅
Watching this video in 2024. Still making news.
United breaks heart ❤
I found out about this video because my company used this as a training material for customer service lol
Great song
This report is just as long as the song.
Anyone from 1991?
In 2017 & 2018 United breaks a Doctor’s nose dragging him off an airplane and kill a puppy by suffocating it to death in the overhead storage cabin where they made the pet owner put it. “the carrier kills nine times as many animals as American & Delta”
Sometimes I wonder if airlines really dont have any responsibility for the luggage they break or loose because instruments that either break or get lost during flights is a surprisingly common thing.
Only a Canadian would say they downloaded emails
Good to know. I won’t ever fly in United with a precious luggage.
2021 during corona virus🤷♂️
Anyone else get a United Airlines ad as well?
Lucky it was only his guitar that was broken.
In 2019?
United breaks much more than guitars, but glad that someone finally decided to do something about it... PROUD it is a Canadian and fellow Maritimer! =)
Thumbs up to Dave!
13 yearsater is amazing
21 million now
2009 doesn't feel 15 years ago
Me who want even born then😂😂
If United screwed me over royally, I would've done more than write a song about it.
It worked. They refused to do something.
This embarrassed them and only then did they take action to try and save face.
They could care less about their responsibility. Dave jumped through their hoops and it got no where.
😮😮 love it