Jacdac Fail to Update Firmware on RGB Module

With several years' experience and a fairly large investment in Microsoft/MakeCode/MicrobitV2/Kittenbot Jacdac software/hardware; I'm now told that to make some of the hardware work I must update the firmware. I'm given a link to do this update procedure and for me, a consumer with experience using Jacdac, you can see the result in the video. I assert that a reasonable person would conclude that this Jacdac system is not "Plug and Play".

[@Keeping_IT_Simple]

Maybe we need an update to this video now we have updated the firmware?

[@makecodeandhardware1395]

This is an interesting point. I have re-watched this video and believe that my comments on MakeCode are valid. When making videos I often have 3 browsers open and many tabs on each one open. We now have failed downloads for many MakeCode programs at the library and coffee shop; this is happening ever more often. I have NOT seen notes from Microsoft that we must close all other browsers and all other pages before attempting to download to hardware but suspect (there's no reason not to) that there is firmware interference if all these other tabs and browsers are open. This may be an issue that should be acknowledged by Microsoft and / or fixed by them. They should at least make consumers aware of the issue. (Kind of like: Your bus won't start if the headlights are turned on. You should be told that by someone.) So I'll leave the video up. If Kittenbot want to inform users of DuckyBot how to turn off RGB LED in Jacdac then I'd like to see them do it. Or, they may just be shipping the module with updated firmware. Thanks for the comment.

[@Keeping_IT_Simple]

@@makecodeandhardware1395 my suggestion in no way was meant to suggest your views were invalid!
Sorry if I gave that impression.
I am not sure about the multiple tab problem ( not really a problem more a byproduct of how browsers & microcontroller connect to each other) can be " solved" but you are absolutely correct that the issue should be acknowledged & people told about it significantly more than they current are doing !