Better in thousands of ways, a St Mary's success story

St. Mary’s General Hospital has a long history of providing compassionate care and finding ways to improve. In today’s healthcare environment, things are changing rapidly. Expectations are high and resources are limited. At St. Mary’s we’ve borrowed on a proven system from the auto sector called Lean. It’s helping us with our transformation. Lean provides staff with a set of tools to identify and solve problems and sustain those improvements. Our vision is to be the safest and most effective hospital, characterized by innovation, compassion and respect. Lean is helping our staff achieve this vision.