How to Control Your Emotions During a Difficult Conversation: The Harvard Business Review Guide

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  • Опубликовано: 13 янв 2025

Комментарии • 45

  • @bariscan9267
    @bariscan9267 2 года назад +63

    Here is the only formula you need: do not personalize it, try to respond not react. Think that you are there, who is self confident, having enough compassion and maturity, to balance the tension and emotions, in a honest way. In the end they will respect you, and you will build trust which has been the most valuable asset throughout the history.

    • @elangop6293
      @elangop6293 2 года назад +1

      Very well articulated

    • @georgiafrancis9059
      @georgiafrancis9059 Год назад +1

      Works for 99%, it's that rogue 1% that makes you want to throw rocks at a glass window------that "fight or flight" has caused more heart attacks and high bloodpressues than we know-------if that person is a relative, you're in a pickle-----if that person is a client, just dump to client!
      Wsh you could talk to a former client that I had to set free. Say a prayer for her next victim.

  • @lewrobertmz294
    @lewrobertmz294 4 месяца назад

    This video is exactly what I needed to see. I’ve always found it challenging to keep my emotions in check during discussions, especially at work. Learning how to manage them better is something I’m constantly striving for. It's reassuring to know that I’m not alone in this struggle, and that there's always room to grow and improve.

  • @simonanebi
    @simonanebi 2 года назад +7

    Great topic and insightful too.
    I would love if a topic on what constitutes a gossip or a conversation in someone's absence and how to identify when a healthy conversation becomes gossip and how to not be part of it . What is actually gossip?

  • @Valentine-j1m
    @Valentine-j1m 8 месяцев назад +1

    Helpful,succinct and makes perfect sense. Thank you.

  • @marcahampton
    @marcahampton 2 года назад +6

    "Serenity now", Frank Costanza

  • @edwardturner1282
    @edwardturner1282 Год назад +2

    Very helpful. I am a Group Therapy Facilitator. I can certainly use this information.

  • @Nurulhuda-zx2zj
    @Nurulhuda-zx2zj Год назад +1

    THIS IS MIND BLOWNG

  • @alicjalipiec
    @alicjalipiec 10 месяцев назад +1

    Thank you for your videos, they are very helpfull for me as a boss!

  • @AyşeTuğbaEryılmaz
    @AyşeTuğbaEryılmaz 11 месяцев назад

    Thank you for amazing video. My tactic is to call the people I love to calm down.

  • @bayou__
    @bayou__ Год назад

    I self always cool calm and confident. Having a good attitude that the basic

  • @NeilAcquatella
    @NeilAcquatella 2 года назад +1

    I'm just reading Seneca's De Ira; this is timely, and useful from HBR. Thanks

  • @JimShingler
    @JimShingler 2 года назад

    This is GREAT!!! I wish this existed years ago. Really great Wisdom

  • @shafiakutty
    @shafiakutty 2 года назад +13

    What do deal with people you hate the most ? Please cover this in future…..

    • @harvardbusinessreview
      @harvardbusinessreview  2 года назад +10

      Thanks for the suggestion. We've just put "How to Work with Someone You Hate" on our production calendar. You'll see it in a couple months we hope!

  • @sirisaksirisak6981
    @sirisaksirisak6981 2 года назад

    Think.1.You may be right, yes but..2.Don't too focus on goal.3.Be good listening.4.Ask, why I'm crazy.

  • @jonassilva6829
    @jonassilva6829 9 месяцев назад

    Fantastic content, well done!

  • @raaziyahshamim4761
    @raaziyahshamim4761 Год назад

    More videos on visualisation techniques and conversation tips to make a person accept your point

  • @sirisaksirisak6981
    @sirisaksirisak6981 2 года назад +3

    Accept the true truth that life is a problem living, human live in the placebo neuro systematic.One to solve ignorance is a bless, let it be,let it be whisper of the freedom let it be (The Beatles).

  • @leafmealoynederpydeu85
    @leafmealoynederpydeu85 2 года назад

    This is the best video ever it helps everyone!

  • @subhodeepghosh7190
    @subhodeepghosh7190 10 месяцев назад

    Loved it. ❤❤❤

  • @albewillbuild
    @albewillbuild 2 года назад +4

    Interesting to ponder. This control is more difficult if you include actually listening and absorbing what is being said. When people talk over each other I see it as the inability to handle what could be the truth. The combative or defensive postures which are normal responses makes a win-lose situation. Redefine what it means to "win" and transfer that feeling of "victory" from winning an argument or protecting ones self esteem to maintaining self-control. If I remain calm and absorb the information and perspective, then I am victorious regardless of the outcome of the disagreement. I enjoy thinking about it on those terms.

    • @georgiafrancis9059
      @georgiafrancis9059 Год назад +1

      who concentrates on "winning", surviving an insecure, rude, nasty jerk makes you want to take boxing lessons and put their face on punching bag!

    • @albewillbuild
      @albewillbuild Год назад

      @@georgiafrancis9059 😳

  • @annavetrova8200
    @annavetrova8200 3 месяца назад

    Doesn't work for a fast unexpected attack must bullies at work exercise. Otherwise good advice for a prolonged difficult conversation

  • @SarahEdwars1994
    @SarahEdwars1994 2 года назад

    Thank you for your advice

  • @DK-sf5br
    @DK-sf5br 5 месяцев назад

    Thank youuuuuu❤❤❤

  • @chantillylace1369
    @chantillylace1369 2 года назад

    Great types!

  • @rad2741
    @rad2741 Месяц назад

    anyone know any good podcasts or audiobooks with topics such as this one?

  • @liubaldogarcia1420
    @liubaldogarcia1420 2 года назад

    Great 👍

  • @elfridhasman4181
    @elfridhasman4181 2 года назад

    Love it💞

  • @rovercoupe7104
    @rovercoupe7104 2 года назад

    I should write this and keep it in my pocket. M.

  • @espentt5681
    @espentt5681 2 года назад

    Ty :)

  • @alexandermontiel5004
    @alexandermontiel5004 2 года назад +1

    Its called a handfull of prozac.... lol

  • @kaylabufkin1933
    @kaylabufkin1933 2 года назад +4

    Arguments with family members on abortion. My husband and I have not yet been able to have children of our own. I am pro-life. My mother and other family members are pro-choice. I lost control of my emotions when my mother told me I don't know what it feels like to be pregnant. I said "no I don't" and couldn't help but cry which initially made her more angry and then before I left she apologized and so did I. I hate that I allowed my mother to make me cry. I want to control the fact that every emotion leads to tears for me! I despise it!

    • @ElenviewQ123
      @ElenviewQ123 Год назад

      I deeply deeply feel you. Every emotion especially anger leads me to tears especially talking about abortion. I’m sorry that this happened to you, remember you are stronger than u think 💙

    • @melb2734
      @melb2734 10 месяцев назад

      I'm so sorry. I struggle with crying too. Your reasons for crying were understandable.

  • @screenager2009
    @screenager2009 11 месяцев назад

    Unfortunately, these strategies work when you are already calm and can think rationally. Not so helpful when you have already worked yourself up to a rage, as is often the case in workplace conflicts.

    • @melb2734
      @melb2734 10 месяцев назад +1

      TIPP skills may help when your emotions have taken over.

    • @ednan9
      @ednan9 10 месяцев назад

      Very true. Difference between super vs sub par brain - and to make it super, the way i see it is to train your brain by creating artificial stress encounters- and have your brain remember it😊

  • @sirisaksirisak6981
    @sirisaksirisak6981 2 года назад

    Change subjuct thinking.

  • @dulguunbold2067
    @dulguunbold2067 2 года назад

    😶‍🌫