BEWARE! - Royal Berkey Water Filter Setup
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- Опубликовано: 28 сен 2024
- #fixsomething #iamafixer #berkeyfilter
If you're thinking about buying a Berkey Water Filter, don't even think about it until you watch this video. I'll give you a lot of insight into the Berkey we bought, the issues I ran into, and some of the ways I think you could avoid the headache we experienced.
Plus, I'll show you the entire Berkey filter unboxing and Berkey filter setup. It's really not that complicated, but I show you every sing step.
Royal Berkey Water filter on Amazon (this is where I would buy from) **
Royal Berkey: amzn.to/3lGLZWr
Berkey Sight Glass Spigot: amzn.to/36IXJTY
This guy was super helpful even when he didn't have to be since I didn't order from him:
www.berkeywate...
This is where I ordered it from:
berkeyfilters.com
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I purchased my Berkey from "Home Depot" knowing that returning it if need be would not be a problem. It's been about 4 years now and I love it. Drink more water now because it taste so good.
How did the Home Depot price compare to Amazon, etc?
From Lil Giant Yes. How did the Burkey online third party price compare with Home Depot. ALSO: More important: What happens if you have something break? I have heard the wing nuts, washers, etc. should be replaced every year to keep it from leaking and ruining your filtered water. Where are you if you break your filters or they do not work?
This video host recommends orders from the Amazon link for the black and also the special chlorine/arsenic filter. Also if you have problems with the filters, ordering filters through Amazon will allow you to get some satisfaction. Not sure where you could get the wing nuts or the water level tube if you order from a third party. I think I would try to order first from Burkey Ltd. so would not have this problem. Unless Home Depot is more supportive. Or maybe some combination of the two and the nice guy at the third party if that does not work.
You can order any of the parts from anyone because they are Standard and are made at the same manufacturer.
Very sorry to hear about all the hassle you had to go through. You went through a lot of frustration, but thank you for posting such an informative video for us all!
My neighbor got a Berkey, told me how great it was, I was very skeptical, I had Arrowhead delivery and was satisfied. Many years ago I lost my sense of taste and smell due to a health issue so I wasn't expecting anything when she gave me a glass to taste, but when I did I couldn't believe how good it was. I drank 2 full glasses immediately and savored every sip. The last time I tasted water that pure was 25 years ago from fresh, pristine spring water in Alaska
I ordered it from the website that you had issues with, and then five minutes later I saw your video. Cancelled immediately! I was confused with all the different Berkey websites as well. Thanks for clearing that up!
No problem. We love our filter. We strongly disliked the purchase process. Hopefully Berkey gets a handle on these issues.
Do you know what the official Berkey site is? I can't figure out which one it is.
Berkey certifies sellers and have them registered and can provide info on how to contact based on your location. The sellers website should have the authentic Berkey emblem posted. I believe this company you purchased from is certified, Mr. Fixer. You can always call Berkey themselves to inform of concerns and they will investigate. If the company has provided a discount for damage make sure it is not classified as scratch and dent buy. Call Berkey to inform of the issue and for further guidance. I have a Berkey and they come packaged securely. There should be no dent through shipping unless the box was wrestled with or item was already with issue.
Be blessed!
I called Berkey and they were entirely unhelpful. They basically said they can’t die anything and I needed to call the person I ordered from. As I mentioned before, it’s a big tin can. Warranty doesn’t mean much to me. I’d rather have the assurance I get when I order from Amazon.
Mine came dented, I contacted them via the website, and they replaced it. I experienced the issues with the plastic nuts and leaky spigot which I figured out later. I appreciate that they filter well and reduce the cost of filtering - wish they took design seriously (not plastic parts) and distributed themselves. I purchased directly from their website.
Please can you share the link bc at this point I don’t know which one is the actual website
Had mine for a year now and I absolutely love it! Would like to see less plastic parts, but those are the times we live in. No issues at all so far.
Thanks for sharing. We’ve been happy with ours too, minus the initial frustration.
were DID you buy the Berkey
They have metal or steel spigots etc
I have one arriving tomorrow, it better not be dented! I bought mine from Amazon so I will just send it back. Thanks so much for this video
How do you like it ?
@@seriouslyjae5166 I LOVE it! It's not dented, in perfect shape, looks great in my kitchen, water tastes amazing.
I have had a Royal Berkey since around 2007. I just bought a Berkey Light and a Big Berkey to have for emergencies. I know I can trade it or even trade fresh water if needed. I've been very pleased with my setup and all of the parts I just got look fine, though not tested yet.
Us too. Thanks for sharing.
I have used the Berkey filter for 5 years. Upgraded to a bigger one at one point. Have given them to my kids for Christmas gifts. We are all on municipal water in different states. I can’t get close enough to a glass of water to drink it where I live because the chlorine is incredibly strong. That only means that’s what is required to kill what is in our water naturally. I cannot recommend the Berkey highly enough. Water tastes great!
Thanks for sharing this info. I'm in the process of researching Berkey filters, so it was VERY helpful, and timely. Keep it up!
... They have sent me 2 new filters and the water taste so much better now..
How about , rainwater treatment tips and successes?
I was just about to buy a Berkey. Seeing all of the issues right from the box (broken parts, dented) and seeing the comments below, I have to really rethink the purchase. Berkey should rethink their partnering. I might just order some lifestraws and glass gallon jars and filter water that way. I am on a well.
We’ve been happy with ours. Just not happy with whom we ordered from.
Common. They have sold tons of these. You k ow, you always hear from complaining people. Never happy. This is a great company and very good products!
I did t say I wasn’t happy. I love the product, just don’t like the sales process. Very confusing and has allowed independent sellers to tarnish their name. I don’t know why Berkeley would every allow their resellers to use their name in their own name or web url. Very poor affiliate agreement.
The problem isn’t with Berkey it’s with these lazy delivery people. I see it every day. Actually had a delivery guy drop a pallet from a lift gate that ended on its side. He left without saying a word. I ship every day and the amount of damage would make you sick.
That I believe!
I’m a former postal worker and I can attest to the fact that things aren’t always handled gently, but packages marked fragile are more often than not treated as fragile. (There’s always a few bad apple anywhere.)
The post office and the shippers share responsibility.
Shippers must properly package and more importantly mark fragile on packages with fragile contents.
I just received my Royal Berkey in the mail and is not stamped Fragile on the packaging.
I will send them a quick email and let them know they should begin marking their shipments fragile.
Thanking U!!! Was contemplating the purchase.😳😳😳
Excellent review & helpful assembly demo! Thank you so very much. I'm still on the fence as to whether to purchase one, but you've given me a nudge in the direction of yes.
We’ve been very pleased with ours.
It IS the best out there, but their spike in filter price has us looking elsewhere now. But if you can afford it, go for it.
Be aware that if you buy on Amazon, many manufacturers will not honor their own warranty, because you did not buy from the manufacturer's website. Ninja appliances is like that. I learned this from reading the Amazon reviews.
These things are Amazing, I understand this was packed badly but overall ours has saved us a ton of money plus it's the best tasting water! I thought it was to expensive and overrated @ the beginning...after years of having ours I totally believe in it. The filters truly take out the garbage in today's drinking water! No more water bottles for us! Get U a big stainless thermos and take this great tasting water with you.
Wouldnt say best tasting... tastes flat as hell like tapwater but atleast its cleaner
@@bingbangboom9008 Are u using the black and white filters? That could be the issue, not sure. Our water is so horrible where I live. Very hard and they pump it full of chlorine. The 4 filters we have in ours does a great job with overall taste and purity..
@@micahbageant659
Yeah im using both black filter and fluoride filters.. ive had city water, well water, you name it...
Ive never was wowed by its taste abd people do say it tastes flat..
I mean its not like reverse osmosis water taste but its just as clean so i aint complaining.. i just think people exaggerate about how "good" it tastes lol
Thank you for the info. I was about to order a Berkey system, but thanks to you I'll try another system!
Order one thru ebay. If there's any problems, ebay will override the transaction and refund you. Plus, apparently all these different companies are selling on ebay too, so their different prices are side by side. And there ARE big swings in the price, for identical models. Right now, the "Big" size, is the biggest one that is not out of stock! That's the 3rd biggest, right above the "travel" size, and below the "Royal". 🤯
Oh No I bought mine the Crown Royal with 100 black filters and 50 fluoride filters the stand and the metal faucet ,I was missing the wing nuts and washers for 18 pair plus the primer the whole bit over 3000 dollars I emailed twice still have not received the wing nuts and washers and I never used it just checked for dents it's with my supplies now what do I do just finished paying off my credit card I will now have to put it together to see if it works what a dummy I am ,Everybody always says I trust to much I just stopped emailing about the wingnuts figured when it's time to change I'll just use the same one, any advice for a person who trust that I was dealing with the real company obviously it's to late for a refund to get it from the real place😡 Hugs and blessings 😇🙏❤family of 8 to much and sick everyone depending on me been trying to get them prepared for the hard times ahead💧
Hey man, solid review! Working somewhere where we sell to retailers, that type of customer service workflow is pretty normal when you buy from a retailer vs the brand. Im always going direct when I make large purchases
I bought straight from berkey a year ago. I still don't have the knob to my lid. They sent me a screw that doesn't fit. I emailed and called and nothing.
I was told not to order from amazon because there is not long term warranty with amazon purchase. Hmmm
🤷♂️I just sharing my experience. I’m not too concerned about the long term warranty. They’re basically just a piece of metal. They are either broken or not. I would have rather been able to send it right back to Amazon than have to go through what I dealt with.
@@IAmAFixer - Exactly.
Got mine through Amazon today but it was very painful bringing myself to doing bc they’re supporting the big tech censorship and monopoly against only some citizens.
Last time I’ll order from them.
None of the Berkey distributors will ship to CA because of some bizarre water regulation hitch.
Amazon said they are only ones who don’t have to follow those rules.
Agreed. Not sure where I’ll order stuff from now on.
I’m very grateful for this video thank you.
Thank you for your video. I was opening my new Berkey while watching your video because I didn’t want to make mistake putting it together and I noticed that my Berkey came dented as well. I’ll contact them tomorrow, hopefully I can get a hold of them. Thank you for helping me putting it together and for sharing your experience.
You’re welcome. Glad it was helpful.
I bought a Big Berkey in 2011, the 'British Berkefeld SS' UK model, because my local tapwater at that time contained so much chlorine it smelled like a swimming pool when I ran the tap. It worked really well, though I managed to break a black filter disassembling the unit - and they're not cheap to replace. Nearly 10 years later I have just pulled it out of storage and plan on using it again, it'll encourage me to drink more water as it tastes better through a Berkey. I just bought myself the stainless steel spigot upgrade for a Christmas present.
Thanks for the video, I'm having to learn all the assembly basics again after all this time. PS mine had a dent too, in the lid, but time is a great healer :)
Thanks for watching! I definitely agree the water tastes so much better. Ours has a strong chlorine smell too. Not any more!
I appreciate your video and the heads up. I'm scheduled to receive my Royal Berkey tomorrow. We'll see if how it goes. I ordered it through Berkey Water Filters site. I was contemplating ordering it through Amazon and the reviews were not good. Complaints were coming in that filters were damaged and or were knockoffs...but who knows. Thanks again.
Wish I’d seen this before purchasing from Berkey filters. Took almost 3 weeks to get my problem resolved.
Just ordered mine and it had no lid. Still waiting for a reply from an authorized distributor here in Thailand.
Where is the best source to purchase the Berkey system and filters from?
I would have purchased from Amazon because of their return policy. I don’t foresee much breaking going forward. Mainly issues with damage on delivery.
The primer tool is a must for those without patience!
I have my Big Berkey for 15 months and my filters stopped working properly. I need to purge and re-prime them WEEKLY, otherwise half of my top tank water just stay there:(( I contacted the main office, and they have a very strange "2-year warranty" that you need to purchase new filters for half price and also pay for the shipping (I'm in Canada). But before they even starting a warranty claim... you need to destroy the original filters and send the image to their email. What kind of company is not standing behind their product??? Very disappointed.
Wow, that is strange. 😯
Ever thought of washing your filters? Residue will build up on the outside and will slow down the filtration process. If this is your solution then it has nothing to do with malfunction.
@@wernerklotz8207 Jailbreak overlander channel has instruction on how to clean the filters. I know I've also seen it on another channel as well.
Now I’m worried. No dents, but . . . We got ours over the weekend and there is no paperwork with it. I don’t know who to call and can’t register for a warranty. I’ll have to start working on this today.
Same here and i ordered from Berkey Water Filters
@@themostrandomguy9854 I did too
I'm so glad I watched this. I had no idea there were two similar websites
Oh snap! Wish I watched this first, I had no idea. I ordered from same website you did. However, my order was perfectly fine. I did have an issue with screwing on the wing nut on the filter but thought it was just me. I got the Royal, so it’s a bit bigger for me to handle. I am literally just running my first water through.
That's unreal,,I just purchased mine yesterday, I had the exact same dents ,plus I had another 1 adjacent to it,,,good packaging Berkley,,,
Got mine from Amazon...love it ❤ don't give up on Berkey 💙
Very well done. :) One thing though, you were concerned about making sure you wash your hands but laid your filters in the sink which usually is teeming with bacteria. I'm sure you scoured it out so maybe it isn't an issue but oh god this bothered me. lol
I had the same thought. 😂 Still a great video and I'm grateful he did it
Any updates? It's crazy the amount of authorized Berkey dealers.
They sent us a partial refund and a replacement spigot (our choice) and it’s been working great. I’ll probably do an updated review video and how to clean the filters video soon. Be sure to subscribe and hit the notification bell if you’re interested in those.
Nice review. I did find it interesting I am fix it kitchen faucet leaks.
well that is discouraging ....I ordered from the same exact website....I hope I dont have any issues. I dont care really if there is a small dent but sounds like if there was any real issue I would be run through the ringer trying to get it resolved.
I had a similar problem with the berkey 3rd party, not only a hassle but the individual i spoke with was very rude and I damn near cussed her out. After what they charge the customer service should be flawless
Agree
I ordered scratch and dent and can’t see any problem with the canisters? I have a problem with the plastic hardware.
3/6/2021 I think w want a BERKEY Water Filter But now I don't now were to buy it. ??
75 and " CONFUSED "
I saw someone mention Home Depot. You might try there
We have a Clean & Pure. Only cost under $40., has 6 filter layers. Takes up a LOT less space than the Berkey. It's good for 20 years. No filters to replace. Nothing to prime. Filters out very well. The Clean & Pure hooks up to faucet, super quick & easily. We're very happy w/it. So....if Berkey is out of your budget (it certainly is for us....the filters cost about as much as the initial investment), there are economical water filters that work well.
Those Clean & Pures do not filter out even close to what Berkey does, thats why the cost difference, Pathogens and contaminated water will not be filtered through a Clean & Pure.
@@jasons6307 Since I wrote that, we bought a gravity filter system like Berkey. We're very happy w/ it. This system has gone thru tests & removes what Berkey does. When I wrote my other comment, I didn't realize how little Clean & Pure filtered out.
@@patwagner9308 What system did you end up going with, I'm always looking for new ways to filter water, Thanks
@@jasons6307 It's called ProOne. Costs less than Berkey.
Buying a 5 stage Ro unit and installing it under the sink and run a spigot to the top of the sink is much safer health/safety wise while also being less labor intensive. But if your looking for emergency water treatment one would desire a completely metal unit with less plastic failure points. Or at least a whole lot of spare parts, so Iam still looking for a better emergency unit. Tip on chlorine in city water supply- Cities put extra cl2 in there water supply required by law. At a min 0.20ppm(parts per million) of cl2 is required in that way any contamination on the users end can be disinfected thereby protecting you. Putting a picture of water in your fridge for a day should eliminate the smell and taste of chlorine.
Dude get a towel to put it on when installing filters...instead of rolling the barrel around stand it up and put half in to sink to screw on... also plug up your sink ..I thought for sure you would lose a part 🤯❤
I purchased a Big Berkey New on EBay without filters, $109.00 and replaced there filter with the ProOne (2) $133.00. No priming these filters.
Sounds like it’s an advert for the product. But damage is not a part or essential for it, does need to be regularly dismantled and internally sterilised ,as it directly connects un treated to treated. .
Mine was a bit dented but not worth returning etc.
I ordered mine on Feebay what do you think about that Mr. fixer upper upper 🤔
Sorry you had the issues, but thank you for passing along the information. This is my initial investigation into berkey filters. I have well water, clean but with a touch of sulphur. So, I think I'll build the canister and tank and house it in a cabinet. Just use the filters. Great video, maybe a bit wordy, but very much appreciated!! Best of health to your family
Horrible Company. Had a similar experience, horrible Customer Service, I advise people NOT to deal with this Company, and I was dealing directly with the Company the whole time...
Ya, I’ll be making a prepper model myself for about $60
Could I ask how you would make a prepper model? Very interested in doing this myself as well.
Basically it’s just made out of 5 gallon buckets. Buy the same or similar filters, drill holes and set on top of each other. There are plenty of videos here that show you how.
Thank was about to order one ☝️
We’ve been very happy with it, I just would have ordered it from Amazon
Thank you for sharing your experience aim ordering the Berkey Water System. I have been doing research between this system and the Alexa?? Have you heard of the second one? If you have I would love your thoughts or anyone else in the comments on experiences with. From what I know the Alexa only has one filter to deal with. I’m wondering if that is a good thing or not. Thank you in advance for responding-:)
Does the dent bother you though ?
I'm having similar problem through a third party (Cloud IX UK) through Amazon. Finally sending it back for a refund. After a lot of hassle, the dye test had failed (the two black filters were actually chipped around the edges and I don't know if that's normal). Very disappointed. Getting in touch with these organisations is a time-consuming nightmare. I'm now trying to decide what to do to replace the unit, which was a gift. Even sending this back to the Amazon Returns place in Dunfermline, Fife (watch out for some courier companies who will flag this as a problem problem because a) liquid!!! and b) carbon!!!) has cost more money and that will have to be reclaimed via Amazon too. This is not over yet! It seems, in order to be a customer who gets decent customer service via Amazon, you need to be tooled up with a Smart Phone (QR codes, etc) and a printer at home. I refuse to use my phone to support their business and, unfortunately, our printer is on the blink. Technology is driving me insane.
How did you get on with this? Smooth refund?
Hello Theta guy - is this a second channel?!
Ha. You found me! This is actually the first channel. Welcome!
I decide to buy, a get this... A Gravity filtered hot/cold water dispenser with self cleaning UV sterile Technology. It uses all and any of the great filters so I can choose the best.. I bought one for my GYM and over 30 members bought one for their homes. For the price you get a lot more for your money. You tube won't let me show the site were bought it, I don't know why I think they think it is spamming but if you go to purall at US on the end you can figure it out. Just wanted everyone to know because I could have saved 400 dollars and bought this one first. God bless...
i have 2 beige washers i don't know what they are for.
I think you tightened those fluoride filters too tight.
Are these Berkey filters banned in CA? The Berkey store posted in site not shipping to CA bc of some kind of regulations.
Does anyone know about this?
Thx so much for helpful vid!
It’s the big one
@@karriewade1500 - not sure what you mean. Can you please explain what is the big something?
The biggest Berkey water filter.
@@karriewade1500 - 4 authorized Berkey distributors either told me or posted several places on their website that they would no ship anything but Travel Berkey to Cali. Parts and filters were not a problem.
Did you get a Big Berkey shipped to CA?
These guys are really scared about being fined if they get caught doing it.
I have just bought myself a Berkey and after following all the setting up instructions, wonder why water comes out of the middle of it. I dismantled it and set it up again but, thismorning, a flood of water was on the bench top. Is there something wrong with it.
Are you sure you have a good seal with the filters?
How many LITRES do contain the bellow chamber ( with the two Chlorine filters added)? Thanks
Where did you get the blue rubber for priming ?
It came with my filters.
Sorry, maybe I'm jumping around and missed it, but which distributor did you order this from?
Never mind, I wasn't far enough in yet.
No problem, Sally, thanks for watching! We’ve been pretty happy with it, just not happy with the ordering process. I would definitely order from Amazon the next time.
@@Lili-xq9sn - wow really?
Does that Amazon return policy change for the better when it’s Amazon prime?
Consumer Apathy is a real thing. Telco’s ripping ppl off, Banks - they love it.. (ppl can’t be bothered complaining or researching to change providers).
Thank you. Big help.
I wish I watched this before I ordered mine 🤨
I’m sorry. Hopefully you don’t have any problems.
Thanks for giving the good websites!
@@Mia_9135 how is your berkey now?
How it is possible that the berkey filters out the harmful minerals and doesn't filter the needed minerals?
Is there anyone who can confirm this with a laboratory test?
best regards
Wondering the same thing! Can't seem to find an answer on exactly what type of filtration system is being used
How long do the filters last? How do you know when you have to replace them?
It says on their website. I think around 6000 gallons but I could be wrong. They do need cleaned from time to time
An official Berkey video I just watched on how to set up your Berkey said filters last 11 years if you prime them and clean them regularly. :)
Black filters can last forever. I got a Berkey Go two years ago. First try I put in tap water which blocked the filter in a couple of days with slime (probably iron eating bacteria). Assumed it wasn't a good solution for my requirements and scrubbed it clean.
The solution was to pre-filter through a hollow fiber gravity filter before putting it into the Berkey. Result: never need to clean the Berkey filter. The inside stays pristine and clean. No need to reprime it's in constant use.
berkey water filter does not completely filter out glysophates, which are very very toxic. That is my only hesitation on getting a berkey.
I don't even think about a warrantee these days for 95% of products......I purchase. They want to wear you out so you give up and go away.... opt out of any additional $$ for warrantees.
Why does my Berkey water taste worse than tap water…anyone else have this issue….
You should discard the first few rounds of water. Did you do that?
Should had ordered it from Royal Prestige
If you are priming your filters with contaminated tap water, you will need to dump the first tank of water as waste.
You should always dump the first and maybe even the second tank
Wow! Bad Customer service!
You put it together wrong initially. 😆
If the power is out, there's no water pressure, you can't prime new filters...end of story
Nice, thanks but all stock is out on their website...
I would order on Amazon. If I would have done it all over again
@@IAmAFixer - would you still order from Amazon now?
It comes with a dent so you don’t freak out when your wife washes it and bumps it on the cabinet!
Seams to be a sort of scam.
Those filter systems are TERRIBLE.. You can use a shop press to shape clay for a ceramic filter. Wood gasifier running a generator or something while the wood is converted to activated charcoal or you can use super heated steam for activated charcoal for the inside YOU CAN REFILL YOURSELF. If you want clean water? Get a dehumidifier, washable air filter for it, and air stone or similar to put air in the water. < Make a drain from dehumidifier to main storage tank with UV light & air stone. UV light if you don't intend on boiling.
I find it strange that you people are catching on that we put things like Fluoride in your water to slowly kill your minds and Chlorine to kill beneficial microorganisms inside you, but you people still aren't preparing for battle. < We use these types of tests to determine when we need a war to cull the masses. We KEEP it public that doctors recommend DISTILLED/BABY water in formula section for infants BECAUSE the water has POISON. Baby = Mouse/small animal and You = large animal.. If it can cause observable defects in your SMALL ANIMAL, what is it unnoticeable to the large animal?
Hint.. Eventually you people won't fight when our masters drag what you love from you for dark intention.. - Atheist eugenicist AI commanded communist
This video is like the people on Amazon who give an item a one star rating because it was broken by UPS on the way to the door! Useless
To prime: buy a condiment squeeze bottle at the dollar store. I got 2 for $1.00. Fill it with water, squeeze into the Berkey filter until you see water coming through the sides up down and around the filter. Takes less than 5 minutes to prime both filters. Do not spend money on the blue adapter, which does not work with most modern faucets. Also, do not buy the hand pump that falls apart or will not reinflate and costs around $28 for poorly engineered parts that do not work well at all. Good luck!!
I’m 80 years old and I put my Berry together by myself. I never had one problem. I love mine and love the taste of the water. Mine was from Amazon.
Thank you very, very much.! I was just about to order from berkey filters. So glad you did this video!
Just make sure you purchase from an authorized dealer.
Oh noooo! BEWARE BUYERS! You fell for the scam. Yes, they will send partially defected items because some unreputable 3rd parties buy them like that super cheap.. they can care less if you null the warrantee as long as they get the cash..
Once the purchase changes to scratch and dent price the product no longer qualifies for its warrantee * ALWAYS ask for any company to send a new product no mater the inconvenience.
I bought two sets and we’re absolutely satisfied! We had to depend on these during our time living in east Africa.
Awesome! We’ve been happy with ours.
Same for me, I've had it for 5 years, I'm delighted with it the water is fantastic.
I would suggest ordering from Pleasant Hill Grain Excellent customer service AND an AUTHORIZED Berkey Dealer
I love pleasant hill! Good company!
For first time use, always dump the first four gallons. Far too many folks forget to prime the filter if you are not refilling the upper basin often, letting it stay dry, causes air bubbles in the filter, it cause the flow to decrease!
too much trouble and expense try a wallmart stainless steel tea kettle 23$ bring tap cold side to a boil cool run thru a 5$ brita and funnel into glass bottles wow so easy clean and inexpensive
@@spikenardmz3355 that is not going to remove fluoride and numerous other chemicals...
The ilters arent going to dry out in 1 or 2 days if you dont refill it cobstantly. Depends what size people have, but Yeah i can see if you dont use your berkey for weeks but if you dont refill the basin for 2 days its not going to dry out on you like thst
@@bingbangboom9008 True!
I'm so sorry about your experience. I can certainly understand your frustration & disappointment.
I recently purchased a Royal Berkey from Amazon. I did spend the extra money, because I find that I can easily return items on Amazon quite easily with no problems.
I put mine together just yesterday. I found all the parts in excellent condition. Our didn't come with the blue adaptor for priming the filter. I'll certainly have to purchase one of those!
I also spent another $30 or so for the stand, which makes it so easy to get water from the chamber. The stand does add about another 8 inches to the height of the unit. But we do have the space for this setup.
We have a Kangen machine as well. However, I wanted to have the Berkey too, partly because it doesn't requite electricity. This are uncertain times if you know what I mean.
Thank you for this video!!!!!!!! I just subscribed to your channel.
Thanks for sharing your experience. Glad to have you here!
I found the same thing when looking to buy my Berkey yesterday. I could not figure out what the official website was. So I just didn't order anything. Can you tell me what the official website is? If anyone else who sees this comment can they tell me? I obviously only want to buy from Berkey but it's impossible to tell which site is there actual site and the third party sites come up first!
From what I can tell, they don’t have an official website where you can order from. It’s all done through 3rd party authorized resellers. That’s why I have suggested to order from Amazon. At least Amazon will give you some customer service.
@@IAmAFixer Wow. I thought for sure that they would have an official site. Anyway I'm glad I watched your video so I know where to order!
I didn't wanna order through Amazon but they were sold out everywhere else. Everything came fine except my primer was a rubber ring (instead of that balloon looking attachment) that I hold up to the faucet which was kinda crappy considering the entire setup was around $550 CA. It also came with a primer bottle that I didn't use but it probably would've worked better. No dents, everything looks good. Also the extra filter holes came with corks instead of gasket bolts.
👍Thanks for letting us know. Shady. Very shady. I wonder why Berkey isn’t protecting their brand.🤔
Not sure. It is very bizarre. It’s a good product. We’ve been happy with it, but their distribution model, and allowing others to use their name is damaging their brand, I’m sure.
@@IAmAFixer - 👍I agree with you. Berkey corp should really address the issue. 😔
I appreciate your input. Sorry to hear about your frustrations. I wish I would have seen this before I ordered last night from Berkey Filters.
Others have had good experiences with them. Hopefully you do too.
I had a similar issue. I received my Big Berkey yesterday. I did not order from Amazon due to the more expensive price. Along with my Big Berkey I ordered the stainless steel spigot, but did not receive it. I emailed them soon after discovery. Upon opening, which I did not video but took photos of the damaged shipping box and chipped particles with carbon filters within the bubble wrap that I discovered. It took them 24 hours to respond, reminding me to check all packaging. I wasn’t even aware of the difference in company/product websites until I watched your video. It seems I have ordered from the same company. Now I am worried about warranty fulfillment. Thanks for sharing your experience.
I'm sorry it happened to you to. Hopefully you get it straightened out.
My royal berky instructions said remove the plastic film off the fluoride filter and wash it.
Yes, you're supposed to prime them on both sides until the water runs clear.
How many LITRES do contain the bottom chamber with the two fluoride filters added? In the royal Berkey . Thanks
Mine came with a small dent. I never reported it. But I’m jealous of that blue primer helper! I never got one of those. They might be a new design. I hope I get one of those with my next filter purchase.
Same bro damn
We had a similar experience with the dent and spigot. The filters have plastic bolts that fit inside the stainless steel housing and I figured out the hard way that if they break etc you have to replace the whole filter and not the bolt? It is frustrating however, maybe Berkey will improve on the communication and customer service.
I was minutes away from making the same mistake.
Seems like Berkey partnered with those third parties to sell of their "seconds" or dented/damaged like you got. At the end of the day, Berkey has their brand on the product and made profit. They should have a chain of responsibility/customer service. Thanks for your posting.
My first unit was not a blemished unit , it supposively was new I paid over 300 dollars and when it arrived it was dented on side . I had to push it out
Super useful. Thank you. Wanted to see this before contemplating a purchase
You're welcome. I will say that we have been happy with the product, and love the taste of the water. We just would have ordered from Amazon so we could do a return with less hassle and issues. The reality is the warranty is kinda of irrelevant. It's a metal container. It either works or it doesn't. Just easier to do returns through Amazon in my opinion. Good luck, and thanks for watching!
@@IAmAFixer You know, I was just thinking about this last night. It's not like it has a motor or anything. It's a big tin can (so to speak). So, why the warranty? Amazon it is! If it arrives dented, I will return it and order another. Thanks! I was just about to order from Berkey's website.
Yep. Agree 100%