How to Fix/Repair Ozmo 950 LDS Error?
HTML-код
- Опубликовано: 9 авг 2022
- How to Fix/Repair Ozmo 900,920,950, 930 & so many other similar Models LDS Error
Full Tutorial..
#Ecovacs #Robots #Deebot #vacuum #Robot #Ozmo #DR98 #DR95 #DA60 #Slim #slim11 #DM88 #CEN540 #Cen533 #cen #ozmo920 #Ozmo950 #T8 #aivi #plus #T8 #DA3g #DA5g #poppyio #moping #LDS #Sensor #LDS #Dtof #3Dcamera #Laser #technology #ozmo #t9 #ozmot9 #omni #omni1 #omni #turbo #auto #empty #station
The son poured sweet tea over the deebot. Since then, it reports an error that the distance sensor is blocked and that it needs to be cleaned and deebot stoped with work. I didn't know how to clean it, I took it to the service center and they asked me for €300 for the repair. I refused, at home I opened it myself with your video, wiped the sensor, washed the eraser and deebot works again without problems. Thanks for the video! You saved us a new expense!
Waaaaaooo.excellent really feel happy 😊😊
Thank you for this video solved my LDS problem on my 950, Love from India.
Thank you man!
I could fix it.
There was a little granule in the belt.
God bless you!
Thank you brother, your videos have saved me on more than one occasion in the last 2 years. DIY lives because of folks like you! Please keep sharing videos of even the smallest problem you come across, you never know it might help someone like me. Much respect for the work you do.( I have both T9 AIVI and Ozmo 950 and your videos helped me with both these robot issues)
I had issue that my deebot keeps on overlapping and was unable to locate charging dock….
I follow this video and cleaned de tof and it fixed ……
Really appreciate your efforts sir….
I have been getting this LDS error for months with no amount of external cleaning able to get rid of it. After watching your video I was easily able to clean and clear the blockage with the greatest of ease. Thank you for sharing this.
Welcome 🤗
This video applies well to the Deebot Ozmo T5. It certainly has saved me on more than one occasion where the belt has slipped off of the LDS due to some small bits of debris. Thank you very much!
Welcome
Great tutorial! I only watched the first couple of minutes and found the issue immediately. You saved me a lot of money and hassle. I appreciate you taking the time to share your expertise with us. 😄 Back to cleaning now!
Welcome
I had given up on my deebot. but then after months i found this video and it worked! Thank you so much! you are a life saver!
Welcome & thanks for such a nice comment ☺️
You are amazing , it totally helped, there was a piece of wax lodged in between the belt , 😊
You are my HERO! My T8 Aivi is working now! I did not have to replace any parts. Just a little cleaning up around the sensor. Thank you so much.
Welcome
Very good advice such as taking pictures BEFORE you take something apart. Helps when time comes to put back together.
Welcome
Thanks man!! Mine wasn't blocked but needed a deep clean! Works again, thanks
Welcome 😊
fixed my issue up in Canada belt was off the drive pulley. Thanks for the instructions.
Welcome 🤗❤️
Fantastic video. Helped me to resolve the issue with ours. Thanks. Really helpful.
Thank you sir! Greetings from Germany
Thanks so much for this video, after watching and following your procedures, my Deebot work perfectly.
I really feel happy when customers sattle some issues at home using my instructions ...😊😊
Great video! You have saved me $$'s in sending my bot away, all for a tiny stone that was jamming the belt. Thank you :D
Welcome
Thanks, This really helped me fix my Deebot
👍👍SO helpful. You are a good teacher. Thank you!
Thanks 🙏
Many thanks and god bless you
You saved my day 🙏🏻🙏🏻
Please do keep posting helpful videos on deebot 🙏🏻
Welcome 😊😊😊
This was so helpful! Thank you so much!
Welcome
Thanks uncle, found the belt slipped underneath. 5 minute fix 👍🏻
Welcome but I'm not Uncle 😃 I'm just 40
Hello good afternoon brother ✨
tq good work great sharing ✨👌
Stay connected ✨✨💐 💐💐
Thanks 🙏
These videos are really helpful for users who don't have Ecovacs service center nearby. I'm one of the culprit :)
Welcome..if u need any help can contact 00601137973018
@@ecovacstechnicalsupport5278 You made my day. Really appreciate your support.
Dear help me too
Everything seems fine and clean and moving but getting the same error
@@supratimsaha4488 if you followed all these video tips but still gives same error then LDS laser distance sensor assembly need to replace..u can contact ur seller if he provides you LDS then u can replace at home as well
Hi sir
I am from bangalore India.
I am having deebot 950.
Its going backward then stop and showing bumper stuck. Please help.
Excellent video
Thank Sir.
You're a genius! Thanks bro!
🥲🥲🥲🙏🙏🙏
Thank you so much for this video!
Welcome 🙏🙏
Good work - thanks
Thank you thank you thank you
This helped me out so much!!
Welcome
Brilliant! Thank you so much
Thank you!
Welcome
Thank you bro this video was so helpful for us
Welcome 🤗
Thank you my brother thanks everything works ❤❤❤
Welcome
Worked great. Was just dust settled so opening and cleaning worked for me
Welcome
thank you your video is very helpful
Welcome
Many thanks, I fixed t !
Welcome
thanks for helping us. Does bumper issues concern also those sensors around the LDS ?
very good explanation and good Demo thank you Sir
Welcome thanks appreciation ☺️
@@ecovacstechnicalsupport5278Dear Bro I am Electronic Technician I got one ECOVACS DX 9G for service Because one side Running wheel Jamming it is steper motor But I can't open and take out motor I unscrew Everything and Bumper also removed Top Small Backlid Removed .Slide switch knob Removed But last Bottom Cover not coming outside why?
@@dinarajancn5902 need to remove LDS screw first then all chassis screw include battery n underneath battery 2 more screw once removed all screw remove top cover wire From front attached with motherboard then pull up up cover after removing top cover then only can take out wheels...
Hai my Brother Now Remove LDS Cover and 4 screws than I unscrew All screws and lift to the Top portion But only 75% lifted I think one Hiden Screw in Side the front side pls help
ok thank you Sir Now it is. opened than lam trying to take out the Wheel
Hi
Thanks so much for the LDS malfunction resolution as we do not have any service centre nearby.
Another issue is robot motor starts automatically whenever power goes off and the robot parked in docking station. It doesn’t move but motor starts running whenever power goes off ? What should we do to redress this ? Thanks for your guidance 😊
Hi, thanks for the great videos. I've cleaned the LDS on my 920 and the belt is good condition, however, the vacuum remains on the charger with the side brushes spinning and the LDS moving, but the unit doesn't depart and commence cleaning. Any ideas? The drop senesors look in good condition, and we've never used the mop function so nil corrosion etc.
In this case normally I change coreboard.. located next to motherboard a small green chip...U can purchase online can replace.. problem will be solve
Thanks 👍
Welcome
thanks bro
My deebot has the same problem, but after just moving a bit the laser, it starts working again. Or better it works for some cleanings and after it sticks again. What do you think?
Actually LDS/ D-Tof doesn't turn continuously...it stop after few seconds then run again & build the map...this is how LDS assembly work...but if while turning it makes some grinding sounds or bit Sharp sounds.... means LDS assembly will give error but maybe for a while start working....in this situation LDS assembly need to replace
Thank you for the video. I’ve followed your instructions and cleaned everything. I’m still getting the LDS error. Any idea of what else I can do?
2 possible reasons.... might be Core board or LDS issue...in some cases motherboard also need to replace most likely is core board or LDS issue
After install the part only can confirm whether ok or not
I am right now trying to fix lds blocked issue. I cleaned most of the dirt. Belt is ok. Motor is making some sound consistently. I donot know if it is ok. Motor starting speeding and pausing. When the is removed the motor i working as you described. But still lds blocked voice is played
Please help me
Hi, I always follow your videos, you explain very well, you make everything seem so easy. But now I wanted to ask you for some info, if you can help me understand, I have a Deebot 920 at home, I disassembled the LDS laser to clean it, but when reassembling it, I realized that I had inserted the plug of the LDS laser cable that goes to the board inverted mother, so I reassembled and turned the pin on the laser, now it DOESN'T turn anymore, it tells me it's blocked, but I turn it easily with my finger. I tried to reset the deebot, from the button next to the mention, but nothing to do, do you think it can be solved somehow? Thanks for your help, I'm waiting, have a good life.
In motherboard in front there's no other clip with same size...so it's not possible to fix LDS wire somewhere else... it's ok..just fix back all wires at correct place hopefully will be ok if LDS totally not moving then might be Core board issue or LDS issue
@@ecovacstechnicalsupport5278 the cable was reversed over LDS. LDS is good I tried with another Deebot 920 robot. Is there anything I can do before changing the motherboard?
Hello. Thanks a lot for sharing that. I've followed the instructions however I still get the error. I get the message and the LDS is not turning at all. I've checked the motor separately and was able to turn it on (spined without issues), from the motherboard I also managed to confirm the power is coming to the LDS assembly. Should I assume that replacing the LDS assembly is possibly the solution? Or can it be related to the motherboard also? Thanks in advance and btw I have a model 950.
Most likely is LDS assembly Only need to replace...
Make sure if ur original LDS assembly is turning but deebot still not moving then then maybe core board issue or motherboard...but if LDS totally not moving then Just replace the LDS Assembly
@@ecovacstechnicalsupport5278 Thanks a lot for your prompt response, very appreciated! I will progress with the LDS Assembly replacement.
Im having an issue with an Ozmo 950. it cleans and when its returning to the charging dock it stops right in front of it a couple feet away or less and rotates back and forth like its not recognizing it. Any advise on this. its in a location free of infared interferance or sunlight.
Sorry for the late reply....plz put the deebot in front of charger around 2 feet away n give command from mobile app. Return to charger see weather can catch signal or not....plz check Ur deebot bumper got dusty or alot of scratch on it...it effects to catch signal...can use car wax or any polish to make ur deebot bumper shiny can rubb with soft cloth....if still same then 2 reasons. Might be charger not giving signal or maybe deebot bumper faulty...can not catch signal from charger..
Hello thanks for sharing abt. Reboot model 950
We fallowed neatly. But even spinning it is not moving. So please tell me where can I get replace the part I needed. I am in Bangalore. Where is the service center? Please reply.
In India there's only one service centre in newdehli you need to replace coreboard in 80% cases just coreboard issue...or can order online from Ali Xpress or Amazon etc
Hey :)
My Ozmo 950 running circles to the right side. Always when i turn it on it runs directly. Any Idea what this could be? I cleaned the Fall Sensors and the shock absorber at the front but nothing changed :(
Aynı arıza benim cihazdada var. Ozmo model devamlı sağ tarafa daireler çiziyor
Hi, my lds is still not spinning. The motor does not show any voltage. The big connector for lds shows around 3.5V does that maybe mean I have to get a new LDS?
Ciao, dopo un viaggio in assistenza, ozmo 950 ripresenta lo stesso problema. Polvere su sensore anticaduta, che ho pulito più volte. Come posso risolvere? Grazie
Have LDS error, but LDS is working. I know that because I have 2 same robots and swapped LDS with my working one. Any ideas what to check next?
what if my cleaner stopped working after 5-7 min? saying lds mailfunction than afte wont do anything? I have replaced the laser(not the full spining part) could it be something like mainboard issue? or laser mainboard? thanks
Normally after replacing the new LDS assembly deebot start moving as normal....in few cases I face this issue that I replaced cored board then start working...&. Few cases I face need to replace main board & LDS as well together then only deebot works
Hello, thank you for the video. Althought i opened and cleaned the LDS unit, LDS does not rotate easily and quickly. Could it be the cause of the LDS problem? How do I make it rotate freely? WD40 :D ?
Don't use WD-40 spray in LDS assembly...plz remove the belt n try to turn LDS see weather can turn freely...if yes then just LDS motor became slower...need to replace LDS motor only...you can find motor from electronic component sellers...or if you can find full LDS assembly will be more easy but bit expensive
@@ecovacstechnicalsupport5278 thank you very much
Hi, could you please help me? My deebot 950 not moving, though the brush start working after saying "I am starting to clean". Checked wheels, bumper no problem. But doesn't move away from base. Tried rebooting too..☹️
Sometimes when u disconnect from charger n press start button it will work...but actually it all happened when LDS got some issues.,... LDS need to replace
I'm getting an LDS error, but my LDS sensor is not dirty. When I try to rotate with the belt attached, it doesn't rotate as fast as you do, and it struggles to turn. When I test the motor with a 9V battery alone, it spins very fast. When it's connected with the belt, it spins slowly. Do you think it's a roller bearing problem or a motor issue? Should I completely replace the LDS sensor?
LDS assembly won't move very fast...if LDS is turning still can't move the deebot then sometimes Core board also can be deflected...
@@ecovacstechnicalsupport5278
Thank you for your help. When I took a closer look again, I noticed some dirt around the small black sensor inside the LDS card. I cleaned it with alcohol and a brush. The device is working now.
I have one more problem; the device hasn't been able to return to its base for a long time. What could be the reason for this? Which part may be faulty or in need of maintenance? The wheel had a problem before, and I replaced it. Could it be related to that? Have I made an incomplete assembly? Where should I look?"
Is your service available in India Hyderabad
Where is the repairing centre in telangana.
Sir, i followed the instruction in this video and there's nothing got jammed. My lds sensor can turn freely, and i check the belt is still okay. But i keep got the LDS malfunction. Mine is deebot 920. Can it be caused by the anti drop sensor located under the deebot? My anti drop sensor look dusty from the inside, i cant clean it
LDS assembly need to replace.... LDS error occurred when something wrong with LDS not due to Anti-Drop Sensors.... check with seller for lds assembly for 920 or 950 model...both using same LDS
@@ecovacstechnicalsupport5278I face similar issue LDS sensor turns freely and still shows error LDS malfunctioning.
Can some electronic guy can fix diodes with multimeter etc as we don't have service centre nearby
Hello! I have a DEEBO OZMO 950, for a few months now it keeps creating wrong maps and cannot get back to the charging DOCK.
otherwise everything works, the DEEBOT is 2 and a half years old.
in your opinion what could be the problem? thanks in advance for the feedback
After 2 years might be LDS assembly need some service... you can serve first then reset full deebot... reconnect & save new maps if all parts ok then it will return to charger successfully..else LDS or core board issue possible
Thanks for the recheck
I tried resetting several times, but the problem was not solved.
Do you think I should try to disassemble the LDS and do a general cleaning?
Please tell me what can be done to solve the problem.
Can I enclose pictures of how the "mapping" is done? Where can I send them?
Thank you in advance kind regards@@ecovacstechnicalsupport5278
My ecovacs N8+ deebot is making overlap map .how can I handle this situation plz help me.
After cleaning the assembly and the sensor, the sensor still does not rotate. I also opened it up and checked if all wires are okay. What could be the problem?
Sometimes because of core board it doesn't move & some time LDS motor spoil
Hello, I have just followed these instructions to clean the LDS on my T8 Aivi. However it is now not working at all and shows a dtof error. What should I do now?
Ok..in T8 aivi you need to replace motherboard+ under the motherboard got one small chip attached with carpet sensor n motherboard through wire these parts will replace together then only Will move...if you just change motherboard then that motherboard also will be short circuit..can not use again
My deebot is still giving LDS error after cleaning. The LDS unit is rotating nicely. I observed that the white wheel which rotates the LDS unit, stops after few rotations and then rotates again. This happens twice and the deebot shows LDS error. What might be the issue?
Hi I have the same issue . Did you manage to fix this ?
Can you make a video of the LDS sensor replacement?
Ok noted...in few days I'll upload
I also need a replacement method. I still have the problem and the LDS sensor is clean. I ordered a piece from Ali Express
I didn't know how to unplug the cable
There is a problem where the LDS kept moving even when the machine is in the OFF position. The command is starting to clean but it’s wheels doesn’t moves. Could it be the LDS is malfunctioning or motherboard problem? Thanks in advance…
Since 1 month I replaced new LDS ,now same problem my deepot not working,the LDS become rotate quickly and stopped many times???
hello my robot does not change the vacuum power, it seems that it is no longer vacuuming. What could be the problem for you?
Plz check on my channel there's one video on this already available... hopefully will solve the issue...
Any video to change lDS
Ecovacs Ozmo 950 LDS is Blocked, I checked Belt is Okay & Sensor Body Moving Freely by hand means not Jammed, What will do, Kindly give Suggestions, I am from Dwarka, New Delhi
If all you tested looks ok then it means LDS assembly is faulty...plz check with your seller for LDS assembly...you can replace urself at home if you can get online...
Hello sir your video is very informative, I have deebot model Dx6g.
My device is only circulating at one point only, could you please help me out in this.
Just keep turning at one spot in circles only or can move here n there n after few minutes saying cleaning is complete???
@@ecovacstechnicalsupport5278 it’s just keep rotating at one point. Thanks for replying sir.
@@ecovacstechnicalsupport5278 just keep turning on one spot and after few minutes saying please help me out, and nothing else.
If just rotating at one place n can't move forward then its not an LDS issy . you must watch my video related to this topic...its a wheel issue sir....if ur deebot is turning clockwise then right wheel got problem if turning anticlockwise then left wheel issue
You can check My play list... wheel issue Fix at home video
hello, how do i remove brush is tangled error? my side brush is pin is broken, im using it only fir vaccum now
Side brush pin comes with side brush motor assembly together...if u can order online then can replace..
Where do we buy replacement parts???
For parts u can contact ur seller or can check online selling website or from Amazon also some parts u can get
Hi Team EcoVacs
I am getting LDS error even after i clean the LDS and LDS turning fine. still getting LDS error and deebot is not moving
Plz check my latest video just uploaded 2 days before.... related to this topic...
@@ecovacstechnicalsupport5278 In my case LDF device is rotating without noise after cleaning and rotating normally as mentioned in your video.
If still need to replace the LDS, can you please guide how we can get the device.
@nileshgandhi9147
0 seconds ago
Also even after removing the belt for checking, the motor also start and stop and then give error. This should be running continuously, right?
Sir mera ecovas deebot 950 hai, jo antidrop sensor clean kah raha but link se cotact karney par 2500 pic and drop charge aur 950 service charge and reparing alag se, plese mujhey sahi service center bataiye, mainey amazon se purchase kiya tha
Ap is no. Pr mujhe apne deebot ki video bhijwaen me dekh kr btata hoon
00601137973018
Hello, as there's no service centre nearby... I opened and checked the LDS, belt is fine, it is rotating, no dust... Still it's saying "LDS is blocked please clean it"... What may be the problem please guide...
Actually in this case need to test 3 parts one by one.,.. beside the mother board got small coar board attach with a chip, 2nd LDS n 3rd part is main board...but can confirm after replace that part...so far no way to test with multi meter....
Please can I have any what's up number to communicate for details?
@@kinjalpatel2318 sure most welcome..can WhatsApp at 00601137973018
Thank you sir, as according to your guidance we changed the LDS and now it's working... Thank you🙏
Is posible change only tyre ozmo 900 DN5g
I can't find a spare part
My debit is not working. It's not switching on and when I tried to place it on the charging dock it's giving warnings to switch it on and showing then is warning that the power is low... What do I do with this?? Any service centers in Hyderabad.
May I know which model u r using madam...if it's not Ozmo 950 then most likely is just battery issue...but if it's Ozmo 950 model & it can't charge means motherboard issue
Hey, i get no error message from my deebot. Most of the time he can't scan the map, when you reset the map, he shows only a white map and dont create a map. I've already done a deep clean of the lds, but no help. Any Idea ?
2 possible reason, might be core board issue or LDS assembly need to replace
Can try to replace LDS motor only.. might be can fix the issue
@@ecovacstechnicalsupport5278 Thank you, i switched the lds from another deebot and it works fine again, so i need a new lds. Do you have a good adress for spare parts like the lds? Realy hard to find in germany
I followed your steps to clean eveything. But the robot will randomly just stop and say LDS error during cleaning. Sometimes press the button it can resume but most of the time just keep saying LDS error. I bought from some reseller here and they said no more replacement part for the LDS component 😢
Some time is not LDS assembly issue...I hope ur original LDS also still good... sometimes if deebot totally won't move out from charger then we need to replace Core board..located next to motherboard a small 3 inches electric board attached with motherboard using a chip.....& Some time motherboard issue as well...in Ur case might be it's not LDS assembly problem...plz check rest two parts
@@ecovacstechnicalsupport5278 thanks for the advice. But how can I check are those issues on the motherboard or the core board?
But 1 thing worth mentioning, I just turn off the deebot and charger for few hours whenever it keeps giving LDS error. Then it can move out from charger and starts cleaning after I turning back on the deebot and charger. But yea, it will report LDS error after cleaning for few minutes and stuck on the error again.
And is that true that they no longer supply the replacement parts for 950? For me is quite unacceptable on a not even 5 years product? I might be wrong but I just purchased it 2 years ago
My LDS is replaced with brand new. Still it is not rotating. It still stays laser distance senor is not working. Please help
May I know which model you are using sir.. ??
If it's ozmo 950 n LDS not turning then plz check LDS wire connections... attach underneath LDS... make sure fixed from right side.. for testing purpose can remove LDS belt n see weather motor turning or not. If motor also not turning then maybe wire connections got issue or Mainboard is faulty
Only 5% chances of Mainboard issue....95% cases is only LDS assembly need to replace
My laser sensor unit is rotating ..but after rotating 3 to 4 times it's says
"my laser distance sensor is blocked please clean it"
Please help..I cleaned it after removing..but still same issue
After service if still same then LDS assembly need to replace sir...
how to solve cant generate initial map? machine just walk around the dock only
If deebot can go straight...or just turn at one place only then plz check the wheels first.... might be a wheel issue only
Hi, i have problem with my ozmo 920, it beap 7 times, do you know how to fix it.
If Ozmo 920. Then there shouldn't be beep error because in this model got the voice msg...It will give voice msg error then easy to know what's the issue...but I let you know 7 beep error means Anti drop sensors issue..plz check it's anti drop sensors
@@ecovacstechnicalsupport5278 hi, thanks for the reply. my ozmo it doesn't give a voice message, i just hear the startup sound and then it beeps 7 times, i checked the anti-drop sensor but it's still working.
Hi, I have the same problem: after turning my ozmo 950 DX9G on I hear the starting tune and the lights are slowly flashing. Then I hear 7 beeps/chimes, which keeps repeating every minute or so. Hitting the reset button doesn't work. In a comment on another video you mention it might be the coreboard (the smaller electronics board, inside the L-shape motherboard. I took the coreboard out and it doesn't do 7 beeps/chimes anymore, so I think this is the problem. I found replacement part online, but they are for different model number. You think it will work? They sell CORH0-1205B_V1.5_A and mine is CORH0-1205B_V1.5_B.
Mi ecovac tiene luz roja parpadeante constante q será
Can plz write in English... easy
I am not able to set up my ozmo 950 to app ecovacs
Plz after power on wait few seconds let it ready to use....once auto button light stop blinking then press reset button & hold for 7 second. After 7 second once you hear the sound resting to default settings then wait for few seconds let it reset properly...then follow normal procedure for connecting WiFi... hopefully will work
If you still unable to connect this App kindly check below setting for your router & smartphone.
Failed to connect to APP Check your smart phone and make sure:
1. Make sure your cell phone is connected to a 2.4 G wi-fi.
2. You've chosen the correct wi-fi with correct password.
3. You’ve successfully logged into ECOVACS HOME APP. And it’s updated to the latest version.
4. The ECOVACS HOME APP is allowed to get access to wireless data including WLAN & Cellular.
4.1. If the handphone is auto connect to 5G wifi, kindly forget this network and choose the 2.4G wifi accordingly.
5. Please turn OFF the cellular network of your smartphone.
5.1. Make sure that the app is allowed to access WLAN&Cellular.
6. Kill the APP process completely from your smart phone, then re-open to try.
7. Please try to use hotspot from another cell phone as the wi-fi signal see if it works, please note some of the android phone may have compatible issue as some of the brand has their own customize change on Android system).
8. If you're using Android phone, please turn ON the location services.
9. Please don’t use Google smart phone or Nokia 7P, or Huawei P20 as our machine has some compatible issue with them.
Check your router and make sure:
1. It’s emitting a 2.4 G signal.
2. Please avoid using 5G signal, if it's a dual band router, turn off the 5G signal, avoid special letter in the password.
2.1. Set your wifi name and password with simple letters and numbers. Deebot may have trouble identifying special symbols.
3. It doesn't have any MAC address filter function enable, the data transferring channel is set between 1 - 13
4. It is well connected to the internet.
5. Its security key protection mode is set at WPA/WPA2 (please note WEP is NOT working).
5.1. Make sure not using VPN (Virtual Private Network) or proxy server.
5.2. Make sure that the router does not have a Wifi isolation enabled.
5.3. Make sure the router support IPv4.
5.4. If using network extender or repeater, the network name and password are same as the primary network.
6. Turn the router OFF and ON then retry.
Check your DEEBOT and make sure:
1. It is less than 2 meters away from the router.
2. When you pressing the reset key, make sure it’s a short press (only 1-2 seconds), if you press the reset key for more than 6 seconds, the machine will be reset.
Thanks a lot , I will give you the feedback.
Can you do a video when Yiko doesn't respond?
U means totally doesn't catch ur voice?? Or showing umber colour light in auto button??
@@ecovacstechnicalsupport5278 Does not respond to voice commands.D_TOF and Main board (black) replaced on Deebot X1 Omni. Still no voice recognition. What is wrong?
@@brucegruver5263 normally after replacing motherboard deebot should be ok... D-Tof is not related to voice commands issue
Hello
My deepot 950 is on but keep saying please power me on before charging. Could you please help me
Motherboard need to replace
If you are in Malaysia then plz let me know I'll arrange for you
Need service centre in Ahmedbad
There's Only one I. New Delhi... mostly in one country they open one service centre who cover all citys
Sir same issue our side also shown .pls send service concern person no
We are from erode district tamilnadu
In India There is service centre in new Delhi...plz contact with ecovcs hotline no they can provide you local centre details
My robot not working
Shows data submission error, says please try again.
Ok normally it happen if WiFi signal issue or password enter is wrong
Thank you very much, I will give you the feedback.
I have tried with mobile hotspot
it’s says
1 ,error (003,-1001)
2, error (113,-1001) then
3, error (020,-1001)
& didn’t connect
@@vijaitripathi If you still unable to connect this App kindly check below setting for your router & smartphone.
Failed to connect to APP Check your smart phone and make sure:
1. Make sure your cell phone is connected to a 2.4 G wi-fi.
2. You've chosen the correct wi-fi with correct password.
3. You’ve successfully logged into ECOVACS HOME APP. And it’s updated to the latest version.
4. The ECOVACS HOME APP is allowed to get access to wireless data including WLAN & Cellular.
4.1. If the handphone is auto connect to 5G wifi, kindly forget this network and choose the 2.4G wifi accordingly.
5. Please turn OFF the cellular network of your smartphone.
5.1. Make sure that the app is allowed to access WLAN&Cellular.
6. Kill the APP process completely from your smart phone, then re-open to try.
7. Please try to use hotspot from another cell phone as the wi-fi signal see if it works, please note some of the android phone may have compatible issue as some of the brand has their own customize change on Android system).
8. If you're using Android phone, please turn ON the location services.
9. Please don’t use Google smart phone or Nokia 7P, or Huawei P20 as our machine has some compatible issue with them.
Check your router and make sure:
1. It’s emitting a 2.4 G signal.
2. Please avoid using 5G signal, if it's a dual band router, turn off the 5G signal, avoid special letter in the password.
2.1. Set your wifi name and password with simple letters and numbers. Deebot may have trouble identifying special symbols.
3. It doesn't have any MAC address filter function enable, the data transferring channel is set between 1 - 13
4. It is well connected to the internet.
5. Its security key protection mode is set at WPA/WPA2 (please note WEP is NOT working).
5.1. Make sure not using VPN (Virtual Private Network) or proxy server.
5.2. Make sure that the router does not have a Wifi isolation enabled.
5.3. Make sure the router support IPv4.
5.4. If using network extender or repeater, the network name and password are same as the primary network.
6. Turn the router OFF and ON then retry.
Check your DEEBOT and make sure:
1. It is less than 2 meters away from the router.
2. When you pressing the reset key, make sure it’s a short press (only 1-2 seconds), if you press the reset key for more than 6 seconds, the machine will be reset.
👍
my robot vacuum It closes suddenly during cleaning
Model no.?? Any error msg in app appears??
Normally if sudden shut without any error or issue means battery need to replace N8 pro, U2 pro got this issue
@@ecovacstechnicalsupport5278 no msg show in app it’s directly off if i put it in the charger it’s on again
@@ecovacstechnicalsupport5278 i think yes N8 model because i do all the opening processe and all the wires fine i only remove the dust I will try to change the battery thank you the video was really helpful 🙏🏼🙏🏼🙏🏼🙏🏼🤍