Was the size of your backpack ok to be considered as a free personal item? I have a Nike Alpha backpack I always use as a personal item on bigger airlines but idk if flair would make me pay for this?
@@abigailagyei-gyamera7759 Yes it was! (my backpack is a little bigger than what they say is allowed, but it still fits under the seat in front of me - dont tell anyone haha) they didn't question me when I went on. If you had a backpack and a purse, they might question you though!
Kurtis & Chelsey awesome to hear! So they didn’t stop you at the gate to put your backpack in the metal box thingy to make sure it fit before letting you on the plane lol?
@@abigailagyei-gyamera7759 haha nope! As long as it's not a HUUGE bag I think you're okay. They did stop people in front of us, but they tried to take on a roller bag as a personal item. I am confident a backpack will be okay!
I work for Flair, if you would like to seat select for free.. just check-in for your flight online at 24hours to departure, you will find a lot of seats still available. Also, always pay for your add-ons such as bags online prior to 24hours (or at least 2 hours) to departure time.
Flew on Flair several times and found the experience exactly as advertised. It's a no-frills airline, hence, no frills. Check in carefully, follow the prompts and when all is said and done, you've paid for a checked bag, seat selection and insurance if you wish it, and the fare is still way below the so-called legacy carriers. Great to see competition in Canada FINALLY!
100% This! 👆 I'm so thankful for the low fares they offer that allow me to see my son and long distance friends more often. I think flair is fantastic.
I understand that the optics aren’t great when the agent is rough with your bag but as a former baggage handler at the Calgary airport I can assure you that your bags are thoroughly tossed around all the way to your destination.
The older one in the pink and blue is one of their older 737-400s, and those are being replaced by the newer 737-800 that was in the newer, green and black paint.
They delayed my flight twice in 24 hours before the flight departure due to "passenger delays". Then 3 hours before the original departure date, they cancelled it altogether due to maintenance. I was on hold on the phone for 3 hours. Garbage experience. Never Again. If you have any hotel reservations, the next flight might be 3 days after. Is it worth it? Its worth your sanity.
The number one thing I always say to people when they bash Ultra Low Cost Carriers that "you have to pay extra for everything": You are paying for most of that stuff on the premium carriers whether you use any of it or not. It's all included in that premium fee. Don't look at it as extra fees on a low cost carrier, but being able to select a la cart what you actually pay for.
Super helpful. A normal person showing up at the check-in counter can get conned with these tiny loopholes. Especially older or not-so-tech savvy people. Thanks.
Don’t even think of using Flair Air!!!!! My brother and wife are stuck in Ottawa airport as I type. Their 11:15am flight to Edmonton doesn’t have enough people booked so after several delays, they aren’t going to depart till 9:15Pm!!!! That’s IF they fly at all. Then, they have to get back to Ottawa next week. Never ever again. This kind of thing is not unusual for Flair. What a STUPID way to even consider running a business. Flair could ruin their holiday to the mountains.
Glad to see Flair gaining ground and adding more planes to their fleet. Is there anyone who doesn't think Canada needs more airline competition? As for seats not reclining, I don't find that problematic. In fact, I kind of welcome that, actually. I've always felt sensitive to those folks seated behind me/us, and I've rarely fully reclined my seat into someone else's space. Most travelers don't realize that even adjusting your seat by one inch feels pretty comfortable by easing up some tension on your back. And honestly, I've always been kind of amazed when someone in front of me fully reclines their seat into my space. Seems kind of rude. This was a decent, fair review.
What I don't see mentioned is that Flair makes it impossibly annoying to change your flights; it's less expensive to cancel than to change, even if one pays for travelflex (extra 10 dollars designed to allow changes). It is honestly crazy that paying extra doesn't get you anything.
Guess what….my brother and wife are still in the Ottawa airport and just found out their flight has been further delayed till…wait for it, 11:00pm! FA said they will definitely fly then, but I wouldn’t be surprised if it’s simply cancelled. NEVER, NEVER even consider flying with them. I never will and as you can well imagine my brother and sister-in-law’s NEVER will either. They were booked on “No Care Flare” Ottawa to Edmonton @ 9:15 AM.
Thank you for this. Coming from Toronto to Vancouver on Thursday. Im a photographer with a large backpack. Im worried I can’t carry it on. The add ones don’t make it seem woth it. Kinda freaked out they will want me to check my backpack with all my photo gear.
Flying from Toronto to Edmonton this August, tbh I did get a bit scared reading reviews but honestly its an experience! Will let know how well it goes!!
Ottawa - Halifax round trip. OK only an hour and a half Flair flight but here is our short review. Timing ? Both flights to and from were on time, actually left Ottawa 5 minutes early and when arriving back in Ottawa the following week it was 15 minutes early, these 737's can zip lol. Check in was easy as we checked in through our phones the day before. No long line, actually, no line. All Flair staff were cordial and helpful. We each had a checked in bag, I had a computer bag, my wife had her purse and a souvenir paper bag from Halifax airport,..no questions or problems, as long as it fits under the seat. Seating was I'd say average. I did pay $17 for each of our 3rd row seats but of course, you don't need to. There was no food or drink available as it was explained to me, until Covid subsides, there won't be any, so bring your own snack if you need one. Price all in ?? Just over 1/2 of what Westjet and Air Canada were asking for the same flights. I will most definitely fly Flair again.
I wouldn't fly with Flair Airlines again after they issue me a voucher that doesn't let me book my flight. Customer service doesn't even know how to resolve this issue. I have to wait for the escalation department which after 24 hours hasn't got back to me.
Ooopps…I was wrong. Their 9:15AM flight has actually been scheduled to 11:55PM….if it actually flies at all! What kind of stupid management goes to such lengths to make sure clients NEVER fly with them ever again…AND make sure everyone who will listen to them know it. Can’t imagine being stuck at a winter holiday airport. This horror story is NOT unusual with No Care Air!
Worst , they lost my bag and its been 4 days, wt do i do? They say the same thing everyday that they have escalated my request to thr baggage team and i cannot contact the baggage team. I am tensed. Wt can i do plz tell?
First experience with Flair was a nightmare. They changed the flight times for both there and back more times than we've had with our past 20yrs of flying combined. HORRIBLE!! Will never ever use them again. I fly Spirit all the time... but will never fly Flair again. Glad others have had a good experience.
You check in online and the e mail your ticket with a QR code and buy your seats. If you wait till your at the AirPort, buying your seat will be very expensive!
At least you got on your flight. They delayed mine the night before for an hour and that was fine but then got to airport just before 10am for my flight at 1225 now going to mtl so delayed again 1 hour then delayed 2nd time then announcement the workers had no update then 2 min later same woman comes on speaker tells us all that estimated departure will be 5pm(3hours later) now before every delay they sent text to get to the gate we are about to board. We went and ate then ran into someone from our flight who then advised us he had rebooked wirh another airline we thought that he just rebooked but turns out after the whole day waiting only to head home and the woman turns and says oh they rebooked you check your email which they rebooked for the following sunday 9 days later and then calling cust service was just a lady repeating the same snetence over and over
@@KurtisandChelsey until they get back at you by issuing you non usable vouchers for a cancelled roundtrip flights HA! Which they have no solution after a year!
They cancel without any notifications. I found it later and ended up paying 1000 dollar more booking another one. Totally unreliable shit. Soon going to bankrupt with this customer service.
maybe these ppl are paid but flair has one of the worst reviews ever on the web; too bad that i am read the reviews after they cancelled my first flight with them.
Worst airline. I travelled from Toronto to Halifax. 5 days and cant get my baggage. I will say the service stinks. If i dont get my luggage they will hear from my lawyer n i need compensation for stress n going to the airport to check for myself. No help no sympathy no communication. Stink stink. You all will be hearing from me. Not recommending this not even to my worst enemy I am fustrated.😢
@@KurtisandChelsey Flair has a lot of fees. However they're on the website and quite transparent. The bad news is many people don't bother to read the conditions hence the frustrations and disappointment. Most concerning, however, is Flair's on-time record: only 21% of flights leaving and arriving on time !
Flair Airlines is a joke, no customer service, can't make any sense of their flight times via their web site, would like to book a flight, but no one to answer any question, just a Bot on their so called live chat, trying to run an airline with no people in their office
"The stewardess lady" Really? If you're going to to an analysis of an airline, you should be more educated with airline terminology. 1. The word 'Stewardess' hasn't been used since the late 1990's, as it is sexist, and derogatory. Flight Attendant or Cabin Crew are now the preferred term. 2. The girl who takes your luggage and puts it on the belt is not a Stewardess, (or Flight Attendant or Cabin Crew Member. Those are the people who fly in the airplane). The person who takes your luggage is a CSR, Customer Service Rep. Also, fyi, chances are pretty good that the person who takes your luggage and checks you in do not even work for the airline. They are a subcontracted company that offers check in services for a number of different airlines. So Flair cannot be held responsible for their actions.
Worst airline. I travelled from Toronto to Halifax. 5 days and cant get my baggage. I will say the service stinks. If i dont get my luggage they will hear from my lawyer n i need compensation for stress n going to the airport to check for myself. No help no sympathy no communication. Stink stink. You all will be hearing from me. Not recommending this not even to my worst enemy I am fustrated.😢
Have you flown on a budget ariline? Yes or no? Would you fly with budget again?
Was the size of your backpack ok to be considered as a free personal item? I have a Nike Alpha backpack I always use as a personal item on bigger airlines but idk if flair would make me pay for this?
@@abigailagyei-gyamera7759 Yes it was! (my backpack is a little bigger than what they say is allowed, but it still fits under the seat in front of me - dont tell anyone haha) they didn't question me when I went on. If you had a backpack and a purse, they might question you though!
Kurtis & Chelsey awesome to hear! So they didn’t stop you at the gate to put your backpack in the metal box thingy to make sure it fit before letting you on the plane lol?
@@abigailagyei-gyamera7759 haha nope! As long as it's not a HUUGE bag I think you're okay. They did stop people in front of us, but they tried to take on a roller bag as a personal item. I am confident a backpack will be okay!
@Lena Jafarova-Lee we still fly flair all the time. Its a cheap flight from point a to point b.
I work for Flair, if you would like to seat select for free.. just check-in for your flight online at 24hours to departure, you will find a lot of seats still available. Also, always pay for your add-ons such as bags online prior to 24hours (or at least 2 hours) to departure time.
Thanks for the tip!
Still work for flair?
@@Soul_Visuals_Photography no
If you a have bigger backpack will they let you on as a personal item bag
@@rajitkalia6656 I went on with a massive camera bag. 45L
Flew on Flair several times and found the experience exactly as advertised. It's a no-frills airline, hence, no frills. Check in carefully, follow the prompts and when all is said and done, you've paid for a checked bag, seat selection and insurance if you wish it, and the fare is still way below the so-called legacy carriers. Great to see competition in Canada FINALLY!
100% This! 👆 I'm so thankful for the low fares they offer that allow me to see my son and long distance friends more often. I think flair is fantastic.
I understand that the optics aren’t great when the agent is rough with your bag but as a former baggage handler at the Calgary airport I can assure you that your bags are thoroughly tossed around all the way to your destination.
Right, and the chefs in the kitchen touch your food. Doesn’t mean your server should! Lol
Thank you só much! I was a little scared to fly flair but now I’m ready 🙂
Did you go on your trip ? How did you find flair ?
Do NOT book with Flair. Delayed flights, hidden fees, zero service. Horrific.
@@thk8933 okay thank you good to know!’
The older one in the pink and blue is one of their older 737-400s, and those are being replaced by the newer 737-800 that was in the newer, green and black paint.
They delayed my flight twice in 24 hours before the flight departure due to "passenger delays". Then 3 hours before the original departure date, they cancelled it altogether due to maintenance. I was on hold on the phone for 3 hours. Garbage experience. Never Again. If you have any hotel reservations, the next flight might be 3 days after. Is it worth it? Its worth your sanity.
The number one thing I always say to people when they bash Ultra Low Cost Carriers that "you have to pay extra for everything": You are paying for most of that stuff on the premium carriers whether you use any of it or not. It's all included in that premium fee. Don't look at it as extra fees on a low cost carrier, but being able to select a la cart what you actually pay for.
Super helpful. A normal person showing up at the check-in counter can get conned with these tiny loopholes. Especially older or not-so-tech savvy people. Thanks.
Don’t even think of using Flair Air!!!!! My brother and wife are stuck in Ottawa airport as I type. Their 11:15am flight to Edmonton doesn’t have enough people booked so after several delays, they aren’t going to depart till 9:15Pm!!!! That’s IF they fly at all. Then, they have to get back to Ottawa next week. Never ever again. This kind of thing is not unusual for Flair. What a STUPID way to even consider running a business. Flair could ruin their holiday to the mountains.
Glad to see Flair gaining ground and adding more planes to their fleet. Is there anyone who doesn't think Canada needs more airline competition? As for seats not reclining, I don't find that problematic. In fact, I kind of welcome that, actually. I've always felt sensitive to those folks seated behind me/us, and I've rarely fully reclined my seat into someone else's space. Most travelers don't realize that even adjusting your seat by one inch feels pretty comfortable by easing up some tension on your back. And honestly, I've always been kind of amazed when someone in front of me fully reclines their seat into my space. Seems kind of rude. This was a decent, fair review.
Yes we need way more competition and more affordable routes
What should be done for online checking? The last point that you mentioned!
What I don't see mentioned is that Flair makes it impossibly annoying to change your flights; it's less expensive to cancel than to change, even if one pays for travelflex (extra 10 dollars designed to allow changes). It is honestly crazy that paying extra doesn't get you anything.
Can you elaborate on this? I was pondering paying the extra $10 for flexible changes.
i got to go vancouver to prince george (not a fabulous destination) and it was only 99$! that’s about 1/3 of what gas would be there and back
Wholly mackeral, I remember flying Air BC back in the 90's from P.G. to Van and it was almost $500.
Guess what….my brother and wife are still in the Ottawa airport and just found out their flight has been further delayed till…wait for it, 11:00pm! FA said they will definitely fly then, but I wouldn’t be surprised if it’s simply cancelled.
NEVER, NEVER even consider flying with them. I never will and as you can well imagine my brother and sister-in-law’s NEVER will either.
They were booked on “No Care Flare” Ottawa to Edmonton @ 9:15 AM.
LOL NO CARE FLAIR!!!!
Thank you for this. Coming from Toronto to Vancouver on Thursday. Im a photographer with a large backpack. Im worried I can’t carry it on. The add ones don’t make it seem woth it. Kinda freaked out they will want me to check my backpack with all my photo gear.
How did it go ?
@@rhyser7463 it went well. No problem checking my massive backpack. Suuuucks the seats don’t recline though lol.
Was there any hidden fees?, was the flight late or delayed?
@@TheCooGuR no hidden fees. Flight was delayed an hour.
Coming to Toronto soon?! IM HOLDING YOU TO THAT
Yes!!! We have plans. It’s only fair if your coming here :)
Should the passenger pay for the seat separately? Or it’s been paid if the passenger wants a specific seat?
Great review!
First Name Lily thanks lily :):):)
Flying from Toronto to Edmonton this August, tbh I did get a bit scared reading reviews but honestly its an experience! Will let know how well it goes!!
You should be fine! At least it will be cheap! Haha
How did it go? Planning on booking a flight in a few days!
How did it go?
If I don't do seat selection will they make sure I'm seated with my children? That's always my biggest fear not picking seats.
The #3pandas are flying Flair from Waterloo to Abbotsford, praying for a smooth flight. #seehappydaddy
Thanks you two, great insight. My wife and I will now try it, Ottawa to Halifax in September and I will be back with my critique lol.
Take care
Can't wait for this! With cheap anything I am always super hesitant, looking forward to more positive reviews :)
Ottawa - Halifax round trip.
OK only an hour and a half Flair flight but here is our short review.
Timing ? Both flights to and from were on time, actually left Ottawa 5 minutes early and when arriving back in Ottawa the following week it was 15 minutes early, these 737's can zip lol.
Check in was easy as we checked in through our phones the day before. No long line, actually, no line. All Flair staff were cordial and helpful.
We each had a checked in bag, I had a computer bag, my wife had her purse and a souvenir paper bag from Halifax airport,..no questions or problems, as long as it fits under the seat.
Seating was I'd say average. I did pay $17 for each of our 3rd row seats but of course, you don't need to.
There was no food or drink available as it was explained to me, until Covid subsides, there won't be any, so bring your own snack if you need one.
Price all in ?? Just over 1/2 of what Westjet and Air Canada were asking for the same flights.
I will most definitely fly Flair again.
I'll be flying to Vancouver from Toronto for a ski Holiday in February.
Michael McCrea awesome! Enjoy the trip
Did you fly on 737-800 or 400?
737-800!
I wouldn't fly with Flair Airlines again after they issue me a voucher that doesn't
let me book my flight. Customer service doesn't even know how to resolve this issue. I have to wait for the escalation department which after 24 hours hasn't got back to me.
Ooopps…I was wrong. Their 9:15AM flight has actually been scheduled to 11:55PM….if it actually flies at all!
What kind of stupid management goes to such lengths to make sure clients NEVER fly with them ever again…AND make sure everyone who will listen to them know it. Can’t imagine being stuck at a winter holiday airport. This horror story is NOT unusual with No Care Air!
Worst , they lost my bag and its been 4 days, wt do i do? They say the same thing everyday that they have escalated my request to thr baggage team and i cannot contact the baggage team. I am tensed. Wt can i do plz tell?
Flair started flying to Thunder Bay from Toronto
First experience with Flair was a nightmare. They changed the flight times for both there and back more times than we've had with our past 20yrs of flying combined. HORRIBLE!! Will never ever use them again. I fly Spirit all the time... but will never fly Flair again. Glad others have had a good experience.
Toronto to Calgary , just booked for August 2020 , 179$
No way! I had no idea they were taking booking! We are on it! Haha
What do you mean by check in beforehand? Does it mean you click ok ok and check in? or you have to print out an actual ticket by yourself?
You check in online and the e mail your ticket with a QR code and buy your seats. If you wait till your at the AirPort, buying your seat will be very expensive!
Very informative video, thanks a lot
Any time :)
Do you have to pay for that when u use the washroom in the plane ? 🤣
Grey Hound haha no washroom is free thank god
I noticed these are older video but I am looking at using Flair from Ottawa to Vancouver would you still comment it today in 2022.
Yep we flew with them a few months ago !
So helpful thank you!
Awesome review
Ashim Dutta thank you :)
And just around the corner is Lynx Air.
Flair Airlines
WOOOOOO!!
At least you got on your flight. They delayed mine the night before for an hour and that was fine but then got to airport just before 10am for my flight at 1225 now going to mtl so delayed again 1 hour then delayed 2nd time then announcement the workers had no update then 2 min later same woman comes on speaker tells us all that estimated departure will be 5pm(3hours later) now before every delay they sent text to get to the gate we are about to board. We went and ate then ran into someone from our flight who then advised us he had rebooked wirh another airline we thought that he just rebooked but turns out after the whole day waiting only to head home and the woman turns and says oh they rebooked you check your email which they rebooked for the following sunday 9 days later and then calling cust service was just a lady repeating the same snetence over and over
Fly Imelda Marcos Airways next time.
Don’t fly with Flair it might be cheap but not worth the trouble
but at least you will save some money! haha
@@KurtisandChelsey until they get back at you by issuing you non usable vouchers for a cancelled roundtrip flights HA! Which they have no solution after a year!
Cheat on them a little 😂😂😂😂😂
Thanks for da informative review 🙏🏾🖤
Thank you for dropping a comment!
Seat selection is not an option anymore on most of the airlines nowadays, you have to pay for your selection ahead of time
at the time of this video, it was cheaper to pay for your seat on line that it was to pay at the kiosk
Every airline makes u pay to pick your seat now
Canada sucks
What about a fee if you want service in French ?
Say $199 each way ?
Haha 🤣🤣🤣
They cancel without any notifications. I found it later and ended up paying 1000 dollar more booking another one. Totally unreliable shit. Soon going to bankrupt with this customer service.
maybe these ppl are paid but flair has one of the worst reviews ever on the web; too bad that i am read the reviews after they cancelled my first flight with them.
Worst airline.
I travelled from Toronto to Halifax.
5 days and cant get my baggage.
I will say the service stinks.
If i dont get my luggage they will hear from my lawyer n i need compensation for stress n going to the airport to check for myself.
No help no sympathy no communication.
Stink stink. You all will be hearing from me.
Not recommending this not even to my worst enemy
I am fustrated.😢
Flair is a joke. Hidden fees, delayed flights 100% of the time I've flown with them. Worst airline ever.
Its a budget airline, barebones. Not sure if any company can get away with hidden fees anymore
@@KurtisandChelsey
Flair has a lot of fees. However they're on the website and quite transparent.
The bad news is many people don't bother to read the conditions hence the frustrations and disappointment.
Most concerning, however, is Flair's on-time record:
only 21% of flights leaving and arriving on time !
Flair is the worst they cancel flights all the time ..ridiculous airline
Flair Airlines is a joke, no customer service, can't make any sense of their flight times via their web site, would like to book a flight, but no one to answer any question, just a Bot on their so called live chat, trying to run an airline with no people in their office
Worst hidden gem, flair is the worst airline ever
Worst
"The stewardess lady" Really? If you're going to to an analysis of an airline, you should be more educated with airline terminology. 1. The word 'Stewardess' hasn't been used since the late 1990's, as it is sexist, and derogatory. Flight Attendant or Cabin Crew are now the preferred term. 2. The girl who takes your luggage and puts it on the belt is not a Stewardess, (or Flight Attendant or Cabin Crew Member. Those are the people who fly in the airplane). The person who takes your luggage is a CSR, Customer Service Rep. Also, fyi, chances are pretty good that the person who takes your luggage and checks you in do not even work for the airline. They are a subcontracted company that offers check in services for a number of different airlines. So Flair cannot be held responsible for their actions.
Thanks
Ok Aircraft Gatekeeper
how much did flair pay you??
Ok Karen
Feminists are just angry because they can't get laid
Worst airline.
I travelled from Toronto to Halifax.
5 days and cant get my baggage.
I will say the service stinks.
If i dont get my luggage they will hear from my lawyer n i need compensation for stress n going to the airport to check for myself.
No help no sympathy no communication.
Stink stink. You all will be hearing from me.
Not recommending this not even to my worst enemy
I am fustrated.😢