*Did I try to get support for my issue?* Yes, and since it could not be replicated it wasn't deemed something requiring repair. And because it happened sparingly at the time, I didn't press aggressively. *Will I try contacting them again?* Yep. After this video, I will try reaching out again and hope that this issue can be fixed. I'll update this comment after I've connected with Fujifilm. *Will I sell my camera?* If I have to sell this specific camera, it will be with this video as context. Though I like the idea of giving it away to someone who deserves it, so we'll see. *Did you try [insert feature/technique here]?* I have tried it all. From hardware to software to conversations with Fuji experts beyond myself, I have tried everything I could and not one "solution" available has solved my issue. *I bought the X-Pro3 based on your review, I feel betrayed!* I hear you but this may not be an issue you ever encounter. If it is, it still doesn't discount that this camera is a phenomenal tool most of the time. **UPDATE 02/16/22** Shipped out the camera to Fujifilm and they confirmed that it has been received. Let's see what happens next 🤞🏾 **UPDATE 03/01/22** Fujifilm got back to me within a couple of days and quoted me a price for the repair. I then mentioned to them that I had been having this issue in some capacity since I had the camera and didn't realize it was an issue until much later, requested a reduced quote for the repair. They were kind enough to waive the fee and repair the camera. I tested the camera for several weeks and could not replicate the issue. I wish there was more transparency as to WHAT the issue was, but I never got that answer. However, I was genuinely impressed at how they handled the issue and how quickly they dealt with the matter.
That you are even bringing up the last point...I wouldnt feel betrayed at all. Every product can have a failure. I hope you succeed with a warranty case and get this replaced. That's why I prefer Amazon eventhough they treat their workers like shit: the absolute best customer service
Fuji’s have an annoying “wake from sleep” mode where you have to press on the shutter for two seconds in order to wake it and fire. Fuji does this to avoid the shutter firing if asleep in your bag. To combat this I turn the camera off. It’s faster to turn on the camera than wake from sleep unfortunately
@@TheVFXbyArt This is true but I don't feel that is is the problem in this case. I have the very same problem and it can even happen between shots - at least this is my experience. At first I thought the shutter button was faulty and needed to be pressed down further but nope, it would just refuse to fire. I've shot with Fuji's for years and owned pretty much every model out there at one point or another and the X-Pro3 is the only camera I've seen with this issue.
Hi - this is 100% a hardware fault that can be fixed, it’s certainly common with the XP3 though. I’ve actually owned two X-Pro3’s - the first did this fairly regularly, but through speaking to other users online I convinced myself that this was just how the button was, and I wasn’t pressing it right - I couldn’t get on with it and ended up selling the camera on after about three months. I then had second thoughts a few months later and bought another. This one also did it initially, again confirming to me that this was “normal”, but after a month or so Fuji released a firmware update which included the usual “fix of minor bugs”. Coincidentally the shutter button issue seemed to clear up for me at the same time and so for a few months I believed it had been a firmware issue that was now fixed. Of course it wasn’t, and the problem recurred randomly about four months later and actually got steadily worse, to the point where it was really preventing me getting pictures. At that point I finally decided to send it into Fuji for warranty repair. This was July 2021 and PLOT TWIST - they replaced the entire top plate without question and since then the issue has been 100% completely resolved, the shutter is totally responsive at all times and I have never had so much of a hint of the problem that plagued both this and the previous camera. As I say, absolutely a hardware fault and it can be cured.
I do worry about them not being able to reproduce and diagnose the issue tho. Otherwise there isn’t much guarantee any fixes will work. We’re they able to do these and tell you what was up with them?
@@alidark3000 all I can say is that they replaced the top plate and returned it to me without any question at all, so I assume they were able to replicate.
Me too the same problem. I have already sent the camera for assistance 3 times, but after 5/6 months, the problem returned. I'm quite tired and disappointed. Have you solved it permanently?
@@DulainnIT after the top plate was replaced it never recurred on that camera, but I did sell it on after around 8 months so I can’t promise it’s still ok, like to think it is though since that button never showed the slightest issue.
I never bought the pro3, even though I wanted too. I had the pro2 and opted for the XT4 because of the screen of the pro3. I have no problem with those who bought it, it just wasn’t for me.
I literally just noticed the X-Pro3 shutter issue a few days ago on my version and I think I found a solution (at least it‘s eliminated the problem for me so far). The issue seems to have something to do with the eye sensor for the EFV/OVF. When you set the Eye Sensor Setting (in Screen Set-Up) for Shooting to „Off“, the EVF/OVF is always activated and the delay for firing the shutter is gone. At least on my copy this seems to do the trick. Would love to hear if this helps anyone else as well
I’m waiting for the X-Pro4 to come out. I have the X100V, I love this camera and since I got it, my photography results have gone from fairly average or crap, to very good 👍
I’ve purchased and sold this camera 2x already. My 2 personal takeaways were that I found myself redundantly flipping out the screen more than I wanted and it was too expensive to make it the EDC bag cam that I wanted it to be. Both of these problems are solved for me with an XPRO2 instead. Great vid as always.
My X Pro 3 also had a shutter release problem. It continued to worsen over time until it became impossible to depress the shutter button at all. I finally took it to the store where I purchased it, here in Seattle. They ended up sending it back to Fujifilm, where the shutter release and entire top plate we replaced at a cost of over $560.00. Not the outcome I was looking for, but it has been working flawlessly since the repair.
I'm ready to hit the "dislike" button, because I love my X-ro3 ;) But I'll give Gajan a chance to explain it. If its because he has an XPro4 beta, then I'll forgive him ;)
The most inspirational camera I’ve ever used. The haters only served for me to lean in harder to the system. I have experienced the shutter ‘lock’ before. Weirdest thing is…if I toggle the OVF/EVF on and off it is back in action. I blame a lack of firmware update on this body from Fuji. As a JPEG shooter, I love this camera.
It's kind of weird because my problem sure behaves like a hardware issue. Maybe there's multiple factors. I sort of assumed the shutter release is a simple switch with three distinct states, but maybe it's more like a potentiometer that's being read and the state is interpreted in software.
Bit late to the party here, I own an XPRO2 The random extended shutter lag problem is the same on this camera too. I only use it as a non work camera so its not as critical but its sill an issue. surprised to hear its a thing on the 3 as well
The Xpro3 was the camera that made me buy into the Fuji system, but I couldn't afford one at the time so I went with a used X-T30. I really love everything that Fuji stands for, and appreciate that the system is a bit more affordable while still having excellent glass and bodies, and I especially appreciate their commitment to making unique and interesting cameras (XPro3, X100V, etc.) Terribly sorry to hear of this issue, and I'll admit it puts me off of the XPro3 a bit! Hopefully this is something that Fuji acknowledges!
Not sure if this is related.... I actually had this problem with a XPRO 2. I sent it to a Fuji repairer and they asked if I used a soft release shutter button. I said yes. They said that they don't encourage soft releases as they can harm the shutter turret and cause problems. I now have a XPRO3 as well as the repaired XPRO2. I haven't had the problem after I stopped using a soft release shutter button.
Sucks to hear about this issue. I still would like to get my hands on one though. It was the first camera I fell in love with at the shop but I just couldn't afford it at the time. One day...
First off, thank you for acknowledging the "Popcorn Enthusiast" credential which often gets overlooked... Solid video brother. Such incredible images you captured with the Pro-3 but when you really shoot, you can make magic with any tool. Looking forward to seeing what you cop! Haha Also, eff the haters saying you your issues are minor. Once a seed is planted it'll be on your mind no matter the situation. Last thing you want to think about when shooting is your camera.
100% … when you spend this much money, the tools should just work. And I got you, my work isn’t done until people become aware of your snack-related expertise.
So I have a very similar problem with my XT3, except I am pretty certain I know what caused it. It all started when I tried out a soft shutter release for the first time. I got the color and concave style I wanted and everything and was so happy to have an even cooler looking camera. Then, after about 1 day with the accessory screwed on, I took the camera out of my bag the shutter wouldn't fire sometimes. It would even double fire as if I had the camera in CH drive rather than S. Looking through the SD card later I found that I left the camera on when I put it in my bag and it fired hundreds of times until the card was filled with just blank photos. The shutter mechanism must have gotten bent or something whilst in my slim camera bag with the soft release on. Sadly, I took off the soft shutter but the misfiring still persisted... but only for a few days. To my surprise, I found that I could greatly mitigate the misfiring by putting pressure on just the rear half of the shutter button instead of pressing down right in the middle. Over time I found I had to be less and less careful about it, as if the mechanism got bent back to normal. If it remained as faulty as when it started, I would have sent it in to Fuji to get the top plate replaced, and I still may do just that in the future. I knew such problems could happen going in, but I had previously read about all the various precautions of screwing the thing on too tight and saw so many other photographers using them, so I was overly confident. My conclusion: Fuji cameras are not built to use soft shutter releases despite having the capability of screwing one in. It might just be a problem for our batch of cameras, but until I see Fuji explicitly address the issue, I will never use a soft release again.
This is fascinating. Thank you for sharing. I had this issue even before the use of a soft shutter but again, this could also exacerbate the issue. It’s a problem I never had on any other Fuji product which is why it confuses me and yea, I wish Fujifilm could address it.
I had an Olympus film camera repairman tell me that he is constantly repairing shutter mechanisms due to people using screw in soft shutter release buttons.
I have a X-pro3 and before I go into specifics of what I think may be happening here let me make a general comment about mirrorless cameras. This issue of the camera not being ready when 'the decisive moment' arises has been the achilles heel of mirrorless ever since the dawn of time. Nikon and Canon DSLR have always been more responsive in this sense due to their vast experience in making pro equipment and the inherent battery friendly nature of DSLR. DSLRs do not have to do these 'waking up from sleep' gimmicks in order to save battery. Even when your X-pro 3 is not 'asleep' it can still go into these semi sleep states so as not to burn through the battery. Remember that the camera is constantly metering which requires the sensor to be 'ON'. Now to specifics of what may be making things worse for your X-pro3: 1. If you hit the play button (intentionally or inadvertently), or open the screen to look at a picture and then close the screen again, your camera will remain in 'playback' mode. If you forget about this and a photo op comes up, hitting the shutter will only sputter and go into photo capture mode without taking a shot. Fuji should have fixed this in firmware because although it could be described as "user error" to the layman it actually is a functional ergonomic engineering design error. 2. The camera tends to go into semi sleep type modes to conserve more if not in boost mode. So turn on boost mode to minimize this (at the huge cost of battery life). 3. I am sure this is not your issue but of course turn off sleep mode. Again, at the risk of draining the entire battery if you forget to turn off your camera. Mirrorless still has a way to go before it can match the ability of a film camera or a Canon/Nikon DSLR when it comes to responsiveness and readiness in capturing the 'decisive moment'. Seems simple, press the shutter and click. Unfortunately mirrorless is usually more "press the shutter and sputter....". I hope you are not moving to the new Leica M11 in this department now that they got rid of the electronic light meter. It now has to meter off the sensor and has introduced shutter lag. Better hope the decisive moment happens 0.2 seconds after you press the shutter on your M11
@@GajanBalan Strange, since in your video you specifically state that subconsciously when using the x-pro3 in a more dynamic setting your make sure to keep the camera in a 'ready state' before the next decisive moment. Sounds like your are fighting some form of mirrorless idling tendency based on your observation
@@GajanBalan I take it back. It happened to me just now out on a walk with the X-pro3. I was going for a quick shot with the OVF and it did not fire when pressing the shutter.
I am an all-Fujifilm Cinematographer and I have had issues with ALL brands of cameras including Fujifilm. The one thing though that outshines Fujifilm above the rest is their support. I had an X-T4 that out of the box had issues. Talked to Fujifilm about it and they replaced it with a brand new one. In addition, they offered to refund my money if it persisted, well it did not. My Fujifilm arsenal consists of 2-X-T2, 1-X-T3, 1-X-T4, 1-X100V, 1-X-Pro3, 1-GFX100 with a plethora of Fujinon lenses. I have owned my X-Pro3 since it was released and I have never had an issue with it. Did you address the issue with Fujifilm?
#Fuji I am directing this at you. This is, to my way of thinking, a manufacturing problem, I was so close to ordering the XPro3 but I’m going to look at alternatives now. I dont want to buy a new camera and then ship it off for repairs. It’s just not good enough.
I bought a brand new X-Pro3 and within 2 days of using it, I got the EVF Red Screen of Death!!! The EVF when viewing threw it was highlighted in Red, It looked like Focus Peaking. I called Fuji and they acknowledged the issue. They said it was only an issue with the original batch of X-Pro 3 cameras that was released. So I took it back and exchanged it for the X-T4. I currently have the GFX50R, X-T4, X100V, and the X-H1. I would loved to pickup a X-Pro3, I’ve even considered the X-Pro2. I just don’t believe the X-Pro3 is a stable camera. It hit and miss.
With 35+ years of shooting, I've used certain brands shooting film and the last 15 years shooting digital, 2015 was a milestone for me when a colleague and brand ambassador for Olympus convinced me to shoot m43. At that time Fuji wasn't on my radar. Best decision I made for ease of use and wear and tear on my aging body. Fast forward to 2018, I purchased 3 of the lesser known but highly coveted Pen-f bodies and have to say it changed how I shoot for the better. Olympus discontinued the camera but it still is the camera I always want to shoot with in my documentary, street and travel photography work. I've seriously considered Fuji for the past year hearing all the great things about the user experience and the only cameras I've considered are the XE3 and the XPro2 along with the faster primes - but in my side by side comparison I see little to no difference in image quality per se', yet the slightly larger cameras do appeal to me as the Pen-f with it's "slower ancient" AF tech and smaller form factor does make it difficult at times to shoot with, but the flip side is Fuji's RAF files can only be really appreciated in Capture One as Adobe can't seem to get their act together for that one file format. Now listening to this glaring hardware related issue causes me to really stop and question if Fuji is beginning to get sloppy in the QC when sending cameras out of the factory for the sake of sales. I think the lesson here is use the tool that inspires you to pick it up (for me it's my Pen-f's) - I may still switch but it will be either the XE3 and/or XPro2 with those fast primes. I'm still not fully convinced though but this video is an honest assessment of what I've thought about Fuji - sure they are a quality brand, but they aren't perfect - no camera system is IMO. I will say that if I were to start over again, I'd go Fuji first - but right now, I am still not compelled to get rid of the large investment I have in Olympus bodies (3-Penf and 3-Em1Mk2's and 2-EM5's) 6 compact primes, 8mm fisheye, 3 zooms, and Issota aluminum housing for the EM1mk2's and Olympus housing for the Em5's.
I have several Fuji cameras, and it pains me to say that the Japan-made ones just don't quite match up to the Chinese ones. (And no, I'm not Chinese - I'm British, and a total Japanophile!) My (Chinese) xe3 is particularly well built - better than my (Japanese) xe2s and even my x100v. As for users asking themselves if they're "pushing the button wrong"... Jeez, come on Fuji, it's the principal button on the camera. We put people on the Moon over 50 years ago - it's beyond comprehension that a camera company has trouble making a reliable shutter button.
Cliff, I’m also a micro4/3 shooter, fantastic system. I’ve avoided switching to Fuji for all the reasons you mentioned. I shot an X100F almost exclusively for a year, and I just feel like, as a brand, Fuji isn’t quite ready for prime time. Working around little quirks, bugs, and annoyances, isn’t fun for me in a $1400 camera. My GX9 has never let me down, and cost $800 including a weatherproof kit lens. Incredible value.
I switched from Canon to Fuji 5 years ago. The only place where I find that Adobe falls short with the Fuji raw files is noise reduction. If you do too much noise reduction you get wormy patterns in large open areas like blank walls or sky. The color temperature settings for day, fluorescent etc are a bit off also, but when my Fuji cameras are set to auto WB they almost never need adjustment. Likewise I notice a lot less need for noise reduction on the Fujis than I did with my Canons. Canon has improved a lot, but the last few I had you def needed to expose to the right and then pull the highlights down in post.
I’m glad you posted this video. I have occasionally had the same experience with my copy, including when shooting in full manual (exposure and focus), with the same initial feeling that it must have been user error. I think it is more like a hiccup, somewhere between the hardware and the firmware. Some of the early Leica digital M bodies occasionally had similar unexplained lockups, particularly when shooting quickly (successive individual exposures) in Live View. These devices are, after all, computer systems interfaced with mechanical systems, having to “get along” in a myriad of situations, and Fujifilm engineers may or may not have come across this particular oddity in their tests. The X-Pro3 is still a fun and beautiful camera, and I look forward to the next iteration.
As long as you leave the display closed always and take the battery out if it sits a few months, it’s a great camera. Mine the display cable failed and the rear display stays powered even when off. I let it set a couple months and it was stuck with a half image. I bought a use x-pro2. Sadly the x-pro4 will probably be made in Communist China like the x100vi and have the not so sharp 40mp sensor (watch honest comparisons to a 24-26mp sensor) not to mention larger slower files. Don’t need ibis either. Sadly the x-pro2 is more than likely going to last Fuji. Hopefully I will be able to bring my self to pay up for the Leica m. If not the Nikon ZF if they don’t follow Fuji’s idiotic game. Hopefully Fuji will restructure before they up being the new Olympus.
Another load of hype about Fujifilm X Pro range of cameras. They are often marketed and described as range finder/ street cameras , which they are not. The body is barely more compact than the X-T3 or the X-T4 and the X-T3 and the X-T4 are easier to hold and more versatile cameras . Cannot comment on the X-T5 as I have never owned one. The X- Pro 1 has the worst viewfinder of any camera I have ever owned. Even second hand the X-Pro 3 is an over priced gimmick .If anyone feels they need an X-Pro series camera the X-Pro 2 is the only one worth buying.
The animosity against the camera was entirely from extremely online cranks. Some people like to spend their free time speculating in online forums like Fujirumours, DPreview, etc I'm one of them to be honest. But some people aren't happy just nerding out online. They have to draw blood. I've had an Xpro3 since it debuted. The flippy LCD has never even occurred to me to complain about or wonder if it could be different. If I had to think of anything I would change on the Xpro, it would be the combined ISO/shutter dial. I'd much rather discrete knobs. As far as the weird first shutter thing. I've seen that happen a lot with my 56mm. But almost never with 35mm or 18mm. I noticed the camera underestimates exposure on first blush, then has to compensate and crank up the shutter rate. See that all the time on the big slow to focus 56mm and never on the light and fast 35mm f2. It's such that when I take it out I aim it at the ground to do a test shot, when using the 56.
@@GajanBalan My shooting manner is pretty laid back so the XPro’s are perfect for me, but I can understand why someone who is more dynamic might find them (fault aside) to be a little scratchy. Sorry you had such an issue with your particular camera, but I’m pretty sure your next one will be no regrets!
With the X-H1, I sometimes don't fully press the shutter, I think, which is why sometimes I miss the picture. But what also sometimes happens with both my X-H1 and X-T3, is that when the camera is on "timer delay shooting", it starts the 2-second timer countdown and then... nothing. It gets stuck with timer "0" on the screen, and I have to turn it off and on again. Sounds like a different but similar problem.
I have numerous Fuji bodies and every Xpro body including the 3. It is the best camera I have ever held and used. Fortunately mine has been 100% reliable.
6:33 I encountered the same problem. The local officer of Fujifilm official said this could happen because of clarity setting. My camera was back to normal after I changed clarity setting to zero.
I have to update my comment about this camera. Before I used to love this but now I really hate it and Im gonna sell this coz after the Submonitor failed to work, now also my touch screen doesn't work anymore. What a shame fuji!
@@GajanBalan Ah you got an X-T4 - great choice! I've been using my X-Pro3 for months now and my X-T3 was just left in the dust, but I recently picked it up again and was surprised by how much joy I still get even out of the X-T series. Fujifilm, it's not a perfect company by any means, but you can't deny they make the shooting experience really wonderful. Also, I'm late to it, but congrats on the new baby! Hope you're getting sleep haha
And a warning for all the xpro 3 users. Ive had my xpro 3 for 2 years and now the Submonitor failed and it seems its not only me who has the same problem. Even though how careful I am with my camera still it breaks coz of the design flaw as I read from an article about this problem. I love this camera and I hope fujifilm address this concern seriously.
My XT-2 did the same thing where I press the shutter button and not take the photo. I hated that camera it was terrible in low light I sold it after having it for 3 years.
That X-Pro3 and the general direction Fuji camera design went (smaller and smaller buttons, the fiddly dual purpose dials, more and more potential points of failure...) drove me away from the system. Tried the X100V, hated it. I do shoot the GFX system and I am hoping for a GFX100r because my GFX100 and the 100s are terrible in terms of handling. Fuji, just let me put exp.comp. on a dial without having to press a button! And please ... PLEASE bring back the directional pad.
I have the same issue with my X-T3! When I bought it, I found it wouldn't fire... sometimes, just sometimes. I couldn't work out if it was the settings, the shutter button, my finger. It still sometimes happens, but I'm just glad I'm not the only one who's experience experienced this. Thanks for your video
I like your videos! But, me not care a damn about all new gear! I use old CCD sensors! Many from 2004! I use M6 and film. Also other old film cameras.. So reviews on the new stuff no interest! All the best
this is interesting that you are having this issue with the xpro 3. I bought mine the first month it came out and I shoot on the streets every week ... A LOT (my shutter count is probably around 300k) and I never had this issue.
Hi Gajan, My God, I recently got the same issue with my X-Pro3, I thought I did someting wrong. I cannot trust the X-Pro3 anymore cause I’m a documentary photographer. I’m using my old X-Pro2 right now. Thinking of buying the X-H2s.
As an X-H1 user I lusted after the XP3 especially after watching your videos… I recently started searching for one and all I found was articles listing off all the issues. Got an X-T5 🤷🏽♂️
I dnt have a xpro 3 but I have a xpro 1 and after every pic I take. There's a 3-4 waiting period before you can take another pic. Granted it's old and on top of that I dnt use any automatic lenses.
I don't suppose you called a Fuji tech? I've found then knowledgeable to the point of geeky. Maybe just me, but that's what I would have done. Hard to imagine spending nearly $2000 and not call someone for help.
From what I’m hearing from a large European retailer, the X-Pro3 is nowhere near the success that the X-Pro2 was. Of course the first months you get the early upgraders, but that died relatively quickly. The fact that the camera is hardly in stock can also indicate that there’s not a large appetite to keep stock… The problem you describe is indeed a known issue and not solved yet to my knowledge. The X-Pro2 has a similar issue when getting out of sleep mode. You often have to half-press the shutter release button a few times to wake it up, depending on your settings. I dearly love my X-Pro2 and I had the 3 for a while until I returned it. Not so much because of the screen, but mostly because of the lack of dual-magnification in the OVF.
Hey man, I got the X Pro 3 when it came out and I still use it often. It never happened to me, but I think it's because I have the Dura Silver version. I've heard of the issue, but I didn't hear about it all that often. I abuse the heck out of mine, I'm sure you've seen our build quality tests at the Phoblographer before. Keep up the solid work, regardless.
I only shoot in the street and most of the time I need to take very quick shots. I have had the exact same problem you're describing with my x100F which has been for a long time my main street camera. Frustrating feeling. I recently started shooting with an x-T20, but the situation is even worse, because there is also a considerable lag between switching from LCD to EVF when I raise the camera (especially if it hasn't been used for some minutes). So I was seriously looking into the X-pro3, hoping to avoid this exact problem (so I really appreciate your video). BTW, have you ever experienced a lag in EVF activation when you raise the x-pro3 to your eye and the eye sensor kicks in? (long enough to make you miss the shot?) Thanks again for the very useful video!
I have this issue with my X-T3, sent it in TWICE, came back with these issues TWICE. I get really demotivated to shoot on my camera now, I go on street, i see a shot, i press, no fucking capture, furthermore fujifilm keeps saying its user error, however im sure its not. please help
My X-T3 would choke on the first shutter release and at the immediate second release it took 2 shots. Its like the first got stuck and came out with the second. It was intermittent and drove me crazy.
My X100f has that same problem from time to time I’m constantly switching off then I turn on as I’m about to shoot I found it’s less of a problem using a soft release button
You can solve this easily in the menue: AF/FM -> Release/Focus Priority and then different for AF-S and AF-C -> Focus or Release. If Release the Camera always shoots. Otherwise if Focus, you can press and the Camera takes the picture at the Moment, the focus is Perfect. I think, if focus is not found, you have the effect, you described.
Oh yea? Feel free to share because I’m sure all of us that have tried everything we could and those that got their cameras replaced by Fujifilm would love to hear your easy fix.
"sticky" shutter button... happened on my X100t.. its the pin down in the shutter button on the "old school" style shutter button. Fuji repaired mine..
WOW ! So grateful to see the description of the shutter problem. Because I am experiencing the same. Irregularly. Pressing the shutter sometimes not acting at all, sometimes after a delay. Tried to reinstall the firmware without permanent solution. Even contacted the dealer, who did not understand what could be the reason. After this video I feel the support and thrust to go forth for a repair. Because I LOVE this camera.
In my experience the shutter not firing right away has a lot to with the saving energy function which for some reason can’t be disabled. Sometimes I even notice it if I put the camera to my eye fast enough, there’s a lag on the electronic viewfinder just for one second, but for that one second the shutter will not fire if pressed. I do find the workaround is to shoot with the LCD open, there’s no shutter lag in that case (for me) but then… that’s the main selling point of the XPro 3, the experience of not using the LCD. Annoying. If I keep the camera to my eye there’s also no issues. I think the sensor recognizes it’s up to my eye and turns the energy saving off.
You can go in settings and disable eye sensor on, and you'll OVF framelines with no lag. Also put the camera in boost mode. I don't have any lag like this.
I've had problem with shutter not releasing but only a split second inconvenience. Does anybody remember the old steam powered pre digital cameras. This is a very small problem compared to what you experience shooting film.
are you the only one with this problem or are there other people having the same issue? Have you checked on FujiFilm Forums? `I see... you answered it on the video later on...
My X-E3 does this - it is exactly they way you have described it - no matter what I do, it periodically does not release the shutter. It drives me nuts. My X-Pro2, X-T2, and X-H1 have never done it, but maybe it is only a matter of time.
Fuji screwed the pooch on the XPro 3. It fixed none of the known problems with the XPro 2 and then it introduced much bigger new ones! How do you do that? The screen is just a solid non starter for anybody who even wants to be a pro. There are constant requirements to have a screen easily and quickly visible. You can't take away the main working through point on a technology based platform and have it go well.
You do know cameras can be repaired. In fact, most people send their cameras in to be repaired when they malfunction. Do you throw away your car when it breaks down ?
What is that lens shown in the video, on the xpro3? It's also in the video named "Fujifilm X-Pro3 LONG TERM Review // 1 year and 5000". What lens is that?
the only "issue" I have with it, is if it's sleeping it takes a while of pressing the shutter to reawake it. Then once it's awake I can spam that shutter, but awakening it from sleep takes a sec.
Sounds to me like the switch in your shutter release mechanism is faulty. Fujifilm should have just replaced the whole assembly under warranty instead of busting your chops about it. Camera repair is one of the most frustrating, dehumanizing, and if it's your own money and you don't have hundreds of pieces of company gear under your control, frightening experiences going. The big companies' programs all suck. They all aspire to be the ever so slightest bit better than absolute rock bottom. (Putting forth the absolute minimum effort that makes them 1% better than the most direct competition.) Sometimes, you get your gear back working and it stays that way. Sometimes not. And some individual pieces of gear are just bad. They came back from repair, work (or not) for a couple months and fail again. Sometimes, particularly with early examples of a particular product, lots of 'em are like that. Or ALL of them. I have seen that. We pay good money for this stuff. It should work and the manufacturer should stand behind it. Most of my painful experience is with Canon and Nikon (race to the bottom) but even Leica burps forth bad experiences sometimes. As do the most respected of independent techs. In the little experience I've had with Fuji, I can tell you that they have some good people and some jerks. You should 't have to sell your camera at a horrible beating just because it's a lemon that wasn't supported right. Random thoughts: For what it's worth, I have a fairly early X-Pro3 (January 2020) and mine's been rock solid. Fuji's shutter releases suck. They're just awful. My X-Pro3's and my X100F's both suck in different ways. I think that's way you see so many of those un-professional accessory buttons on Fujis. People (including me) are trying to self mediacte for their lousy releases. On the other hand, Nikon and Canon's shutter releases just work. Leica's are so good that they're a positive feature of the camera. I will say that my X-Pro3 goes to sleep and takes an annoying amount of time to wake up. If I tickle the button before I lift the camera, it's usually awake and ready by the time it's at my eye. My Nikons "just work" I don't have to think about it. My Leica Type 246, on the other hand, takes For. Ever. Sheesh. The tribulations of the X-Pro3 are particularly galling because Fuji and Leica are the only companies making rangefinder cameras and I for one LIKE ranegfinder cameras. (Yeah, I know that the focusing experience is slightly different between the two brands. If if you'e professional about it, they both work.) But Leica's offerings are about 20% as versatile as Fuji's and four to ten times as expensive. People who either just aren't rich or have to make a profit NEED for Fuji to be viable in the market. Don't get me wrong, I think the X-Pro is one phenomenal piece of gear. But it needs to be marketed well and supported well to succeed. Your story gives considerable consternation.
I am not getting why Fujifilm is not able to name SD cards properly when formatted in camera, instead of naming them 'Untitled'. WHY? 10 minutes of a software developer's work in the camera's firmware...
iN THE 90'S, I used to shoot Fujifilm AD campaigns and the first ever Fuji digital cameras ADS. When I saw a review about this camera just a few weeks ago I was impressed by how it replicates the film feel and the typical Fujifilm looks, which I used in the thousands back in the day. It's so add that this problem you have is widespread. I will have to look into this because I really want to have this camera.
I shoot with an X-Pro3 and have had this problem many times shooting on the street. I thought it was because I have the camera set to sleep, in case I forget to turn it off. However, I turned off sleep and still encounter the problem. I wonder if this is something that could be fixed with a firmware update, because I have fallen in love with this camera and wasn't planning on upgrading anytime soon. I do hope Fujifilm sees this video and reads my comment here because if I do end up selling this camera, I will be selling all my lenses as well, and likely be switching completely to another brand. Do something Fujifilm USA!!!
I had this issue when mounted the 16-50 wr. Haven’t experienced with an adapted lens yet. Was annoying when happpene, had to press harder longer to shoot.
I think that the xpro3 is a great camera but, the screen is a bit of an issue…everyone who shoot street (and I’m assuming that street photographers and travelers are the target audience for this camera) need a proper screen and not this thing on the xpro3…when you’re out in the streets, most of the time you can’t look through the viewfinder, because things are happening in a fast pace, so you have to look at your screen.
I sold my X-pro 3 but I can say I've never had this issue personally. I don't even think I've heard of it before. Very bizarre and unfortunate for any one experiencing it since it seems hard for Fuji to replicate. If I was in the same situation I'd definitely get rid of it as well -- for me maybe in favor of a copy of the camera that doesn't do it
*Did I try to get support for my issue?*
Yes, and since it could not be replicated it wasn't deemed something requiring repair. And because it happened sparingly at the time, I didn't press aggressively.
*Will I try contacting them again?*
Yep. After this video, I will try reaching out again and hope that this issue can be fixed. I'll update this comment after I've connected with Fujifilm.
*Will I sell my camera?*
If I have to sell this specific camera, it will be with this video as context. Though I like the idea of giving it away to someone who deserves it, so we'll see.
*Did you try [insert feature/technique here]?*
I have tried it all. From hardware to software to conversations with Fuji experts beyond myself, I have tried everything I could and not one "solution" available has solved my issue.
*I bought the X-Pro3 based on your review, I feel betrayed!*
I hear you but this may not be an issue you ever encounter. If it is, it still doesn't discount that this camera is a phenomenal tool most of the time.
**UPDATE 02/16/22**
Shipped out the camera to Fujifilm and they confirmed that it has been received. Let's see what happens next 🤞🏾
**UPDATE 03/01/22**
Fujifilm got back to me within a couple of days and quoted me a price for the repair. I then mentioned to them that I had been having this issue in some capacity since I had the camera and didn't realize it was an issue until much later, requested a reduced quote for the repair. They were kind enough to waive the fee and repair the camera. I tested the camera for several weeks and could not replicate the issue. I wish there was more transparency as to WHAT the issue was, but I never got that answer. However, I was genuinely impressed at how they handled the issue and how quickly they dealt with the matter.
Hey man ,you forgot to pin the comment
@@madalin-leonardiacob3745 it unpinned when I made a grammar correction. Fixed now, thanks.
That you are even bringing up the last point...I wouldnt feel betrayed at all. Every product can have a failure. I hope you succeed with a warranty case and get this replaced. That's why I prefer Amazon eventhough they treat their workers like shit: the absolute best customer service
Fuji’s have an annoying “wake from sleep” mode where you have to press on the shutter for two seconds in order to wake it and fire. Fuji does this to avoid the shutter firing if asleep in your bag. To combat this I turn the camera off. It’s faster to turn on the camera than wake from sleep unfortunately
@@TheVFXbyArt This is true but I don't feel that is is the problem in this case. I have the very same problem and it can even happen between shots - at least this is my experience. At first I thought the shutter button was faulty and needed to be pressed down further but nope, it would just refuse to fire. I've shot with Fuji's for years and owned pretty much every model out there at one point or another and the X-Pro3 is the only camera I've seen with this issue.
Hi - this is 100% a hardware fault that can be fixed, it’s certainly common with the XP3 though. I’ve actually owned two X-Pro3’s - the first did this fairly regularly, but through speaking to other users online I convinced myself that this was just how the button was, and I wasn’t pressing it right - I couldn’t get on with it and ended up selling the camera on after about three months. I then had second thoughts a few months later and bought another. This one also did it initially, again confirming to me that this was “normal”, but after a month or so Fuji released a firmware update which included the usual “fix of minor bugs”. Coincidentally the shutter button issue seemed to clear up for me at the same time and so for a few months I believed it had been a firmware issue that was now fixed. Of course it wasn’t, and the problem recurred randomly about four months later and actually got steadily worse, to the point where it was really preventing me getting pictures. At that point I finally decided to send it into Fuji for warranty repair. This was July 2021 and PLOT TWIST - they replaced the entire top plate without question and since then the issue has been 100% completely resolved, the shutter is totally responsive at all times and I have never had so much of a hint of the problem that plagued both this and the previous camera. As I say, absolutely a hardware fault and it can be cured.
Good to know. Very useful 👍
I do worry about them not being able to reproduce and diagnose the issue tho. Otherwise there isn’t much guarantee any fixes will work. We’re they able to do these and tell you what was up with them?
@@alidark3000 all I can say is that they replaced the top plate and returned it to me without any question at all, so I assume they were able to replicate.
Me too the same problem. I have already sent the camera for assistance 3 times, but after 5/6 months, the problem returned. I'm quite tired and disappointed. Have you solved it permanently?
@@DulainnIT after the top plate was replaced it never recurred on that camera, but I did sell it on after around 8 months so I can’t promise it’s still ok, like to think it is though since that button never showed the slightest issue.
Damn that title. Choosing violence lol
I never bought the pro3, even though I wanted too. I had the pro2 and opted for the XT4 because of the screen of the pro3.
I have no problem with those who bought it, it just wasn’t for me.
I literally just noticed the X-Pro3 shutter issue a few days ago on my version and I think I found a solution (at least it‘s eliminated the problem for me so far). The issue seems to have something to do with the eye sensor for the EFV/OVF. When you set the Eye Sensor Setting (in Screen Set-Up) for Shooting to „Off“, the EVF/OVF is always activated and the delay for firing the shutter is gone. At least on my copy this seems to do the trick. Would love to hear if this helps anyone else as well
I’m waiting for the X-Pro4 to come out. I have the X100V, I love this camera and since I got it, my photography results have gone from fairly average or crap, to very good 👍
You misspelled Leica M10 but I still love you. All you have to deal with is "i DoNt gEt iT wHy sCreEn dO tHat" So cute..
Hahaha, I know you’re gonna enjoy this video
I’ve purchased and sold this camera 2x already. My 2 personal takeaways were that I found myself redundantly flipping out the screen more than I wanted and it was too expensive to make it the EDC bag cam that I wanted it to be. Both of these problems are solved for me with an XPRO2 instead. Great vid as always.
My X Pro 3 also had a shutter release problem. It continued to worsen over time until it became impossible to depress the shutter button at all. I finally took it to the store where I purchased it, here in Seattle. They ended up sending it back to Fujifilm, where the shutter release and entire top plate we replaced at a cost of over $560.00. Not the outcome I was looking for, but it has been working flawlessly since the repair.
Geesus.. can't believe how calm you are. That's so expensive
I'm ready to hit the "dislike" button, because I love my X-ro3 ;) But I'll give Gajan a chance to explain it. If its because he has an XPro4 beta, then I'll forgive him ;)
The most inspirational camera I’ve ever used. The haters only served for me to lean in harder to the system. I have experienced the shutter ‘lock’ before. Weirdest thing is…if I toggle the OVF/EVF on and off it is back in action. I blame a lack of firmware update on this body from Fuji. As a JPEG shooter, I love this camera.
Interesting! Thanks for sharing, it really is a phenomenal product.
It's kind of weird because my problem sure behaves like a hardware issue. Maybe there's multiple factors. I sort of assumed the shutter release is a simple switch with three distinct states, but maybe it's more like a potentiometer that's being read and the state is interpreted in software.
Bit late to the party here, I own an XPRO2 The random extended shutter lag problem is the same on this camera too. I only use it as a non work camera so its not as critical but its sill an issue. surprised to hear its a thing on the 3 as well
The Xpro3 was the camera that made me buy into the Fuji system, but I couldn't afford one at the time so I went with a used X-T30. I really love everything that Fuji stands for, and appreciate that the system is a bit more affordable while still having excellent glass and bodies, and I especially appreciate their commitment to making unique and interesting cameras (XPro3, X100V, etc.) Terribly sorry to hear of this issue, and I'll admit it puts me off of the XPro3 a bit! Hopefully this is something that Fuji acknowledges!
Not sure if this is related.... I actually had this problem with a XPRO 2. I sent it to a Fuji repairer and they asked if I used a soft release shutter button. I said yes. They said that they don't encourage soft releases as they can harm the shutter turret and cause problems. I now have a XPRO3 as well as the repaired XPRO2. I haven't had the problem after I stopped using a soft release shutter button.
I remove the shutter soft release too. I was afraid it could damage my shutter button
Sucks to hear about this issue. I still would like to get my hands on one though. It was the first camera I fell in love with at the shop but I just couldn't afford it at the time. One day...
Thanks Gajan, I’m having the same issue with my XPro3. Thought it was user error, but this video has made me feel better.
First off, thank you for acknowledging the "Popcorn Enthusiast" credential which often gets overlooked...
Solid video brother. Such incredible images you captured with the Pro-3 but when you really shoot, you can make magic with any tool. Looking forward to seeing what you cop! Haha
Also, eff the haters saying you your issues are minor. Once a seed is planted it'll be on your mind no matter the situation. Last thing you want to think about when shooting is your camera.
100% … when you spend this much money, the tools should just work.
And I got you, my work isn’t done until people become aware of your snack-related expertise.
So I have a very similar problem with my XT3, except I am pretty certain I know what caused it.
It all started when I tried out a soft shutter release for the first time. I got the color and concave style I wanted and everything and was so happy to have an even cooler looking camera. Then, after about 1 day with the accessory screwed on, I took the camera out of my bag the shutter wouldn't fire sometimes. It would even double fire as if I had the camera in CH drive rather than S. Looking through the SD card later I found that I left the camera on when I put it in my bag and it fired hundreds of times until the card was filled with just blank photos. The shutter mechanism must have gotten bent or something whilst in my slim camera bag with the soft release on. Sadly, I took off the soft shutter but the misfiring still persisted... but only for a few days.
To my surprise, I found that I could greatly mitigate the misfiring by putting pressure on just the rear half of the shutter button instead of pressing down right in the middle. Over time I found I had to be less and less careful about it, as if the mechanism got bent back to normal. If it remained as faulty as when it started, I would have sent it in to Fuji to get the top plate replaced, and I still may do just that in the future. I knew such problems could happen going in, but I had previously read about all the various precautions of screwing the thing on too tight and saw so many other photographers using them, so I was overly confident.
My conclusion: Fuji cameras are not built to use soft shutter releases despite having the capability of screwing one in. It might just be a problem for our batch of cameras, but until I see Fuji explicitly address the issue, I will never use a soft release again.
This is fascinating. Thank you for sharing. I had this issue even before the use of a soft shutter but again, this could also exacerbate the issue.
It’s a problem I never had on any other Fuji product which is why it confuses me and yea, I wish Fujifilm could address it.
I had an Olympus film camera repairman tell me that he is constantly repairing shutter mechanisms due to people using screw in soft shutter release buttons.
@@joeltunnah Thanks for sharing. It could be a problem more widespread than Fuji, which does make me feel a little better.
I have a X-pro3 and before I go into specifics of what I think may be happening here let me make a general comment about mirrorless cameras. This issue of the camera not being ready when 'the decisive moment' arises has been the achilles heel of mirrorless ever since the dawn of time. Nikon and Canon DSLR have always been more responsive in this sense due to their vast experience in making pro equipment and the inherent battery friendly nature of DSLR. DSLRs do not have to do these 'waking up from sleep' gimmicks in order to save battery. Even when your X-pro 3 is not 'asleep' it can still go into these semi sleep states so as not to burn through the battery. Remember that the camera is constantly metering which requires the sensor to be 'ON'. Now to specifics of what may be making things worse for your X-pro3:
1. If you hit the play button (intentionally or inadvertently), or open the screen to look at a picture and then close the screen again, your camera will remain in 'playback' mode. If you forget about this and a photo op comes up, hitting the shutter will only sputter and go into photo capture mode without taking a shot. Fuji should have fixed this in firmware because although it could be described as "user error" to the layman it actually is a functional ergonomic engineering design error.
2. The camera tends to go into semi sleep type modes to conserve more if not in boost mode. So turn on boost mode to minimize this (at the huge cost of battery life).
3. I am sure this is not your issue but of course turn off sleep mode. Again, at the risk of draining the entire battery if you forget to turn off your camera.
Mirrorless still has a way to go before it can match the ability of a film camera or a Canon/Nikon DSLR when it comes to responsiveness and readiness in capturing the 'decisive moment'. Seems simple, press the shutter and click. Unfortunately mirrorless is usually more "press the shutter and sputter....".
I hope you are not moving to the new Leica M11 in this department now that they got rid of the electronic light meter. It now has to meter off the sensor and has introduced shutter lag. Better hope the decisive moment happens 0.2 seconds after you press the shutter on your M11
I appreciate the detail of your response, but that’s not the issue here. This persists outside any of any idle/semi-sleep modes.
@@GajanBalan Strange, since in your video you specifically state that subconsciously when using the x-pro3 in a more dynamic setting your make sure to keep the camera in a 'ready state' before the next decisive moment. Sounds like your are fighting some form of mirrorless idling tendency based on your observation
@@GajanBalan I take it back. It happened to me just now out on a walk with the X-pro3. I was going for a quick shot with the OVF and it did not fire when pressing the shutter.
@@yanlucille4838 damn, well hopefully it’s not a persistent issue.
I am an all-Fujifilm Cinematographer and I have had issues with ALL brands of cameras including Fujifilm. The one thing though that outshines Fujifilm above the rest is their support. I had an X-T4 that out of the box had issues. Talked to Fujifilm about it and they replaced it with a brand new one. In addition, they offered to refund my money if it persisted, well it did not. My Fujifilm arsenal consists of 2-X-T2, 1-X-T3, 1-X-T4, 1-X100V, 1-X-Pro3, 1-GFX100 with a plethora of Fujinon lenses. I have owned my X-Pro3 since it was released and I have never had an issue with it. Did you address the issue with Fujifilm?
That’s great to hear! I’ve added some context in the pinned comment and hope to get a replacement in the coming months. Crossing my fingers.
same for me with my x-t4 ,problem right out of the box
@@madalin-leonardiacob3745 may I ask what the problem was. mine is an electrical sound.
@@R8135003 it was dead after half an hour usage ,i changed it the same day but still
@@madalin-leonardiacob3745 I feel your pain. Have a great week.
#Fuji I am directing this at you. This is, to my way of thinking, a manufacturing problem, I was so close to ordering the XPro3 but I’m going to look at alternatives now. I dont want to buy a new camera and then ship it off for repairs. It’s just not good enough.
X pro1 x ever
I HATE it, owned the 1 & 2, I wouldnt buy this abomination. Hope the 4 brings the screen back
I bought a brand new X-Pro3 and within 2 days of using it, I got the EVF Red Screen of Death!!! The EVF when viewing threw it was highlighted in Red, It looked like Focus Peaking. I called Fuji and they acknowledged the issue. They said it was only an issue with the original batch of X-Pro 3 cameras that was released. So I took it back and exchanged it for the X-T4. I currently have the GFX50R, X-T4, X100V, and the X-H1. I would loved to pickup a X-Pro3, I’ve even considered the X-Pro2. I just don’t believe the X-Pro3 is a stable camera. It hit and miss.
With 35+ years of shooting, I've used certain brands shooting film and the last 15 years shooting digital, 2015 was a milestone for me when a colleague and brand ambassador for Olympus convinced me to shoot m43. At that time Fuji wasn't on my radar. Best decision I made for ease of use and wear and tear on my aging body. Fast forward to 2018, I purchased 3 of the lesser known but highly coveted Pen-f bodies and have to say it changed how I shoot for the better. Olympus discontinued the camera but it still is the camera I always want to shoot with in my documentary, street and travel photography work. I've seriously considered Fuji for the past year hearing all the great things about the user experience and the only cameras I've considered are the XE3 and the XPro2 along with the faster primes - but in my side by side comparison I see little to no difference in image quality per se', yet the slightly larger cameras do appeal to me as the Pen-f with it's "slower ancient" AF tech and smaller form factor does make it difficult at times to shoot with, but the flip side is Fuji's RAF files can only be really appreciated in Capture One as Adobe can't seem to get their act together for that one file format. Now listening to this glaring hardware related issue causes me to really stop and question if Fuji is beginning to get sloppy in the QC when sending cameras out of the factory for the sake of sales.
I think the lesson here is use the tool that inspires you to pick it up (for me it's my Pen-f's) - I may still switch but it will be either the XE3 and/or XPro2 with those fast primes. I'm still not fully convinced though but this video is an honest assessment of what I've thought about Fuji - sure they are a quality brand, but they aren't perfect - no camera system is IMO. I will say that if I were to start over again, I'd go Fuji first - but right now, I am still not compelled to get rid of the large investment I have in Olympus bodies (3-Penf and 3-Em1Mk2's and 2-EM5's) 6 compact primes, 8mm fisheye, 3 zooms, and Issota aluminum housing for the EM1mk2's and Olympus housing for the Em5's.
I have several Fuji cameras, and it pains me to say that the Japan-made ones just don't quite match up to the Chinese ones. (And no, I'm not Chinese - I'm British, and a total Japanophile!) My (Chinese) xe3 is particularly well built - better than my (Japanese) xe2s and even my x100v. As for users asking themselves if they're "pushing the button wrong"... Jeez, come on Fuji, it's the principal button on the camera. We put people on the Moon over 50 years ago - it's beyond comprehension that a camera company has trouble making a reliable shutter button.
Cliff, I’m also a micro4/3 shooter, fantastic system. I’ve avoided switching to Fuji for all the reasons you mentioned. I shot an X100F almost exclusively for a year, and I just feel like, as a brand, Fuji isn’t quite ready for prime time. Working around little quirks, bugs, and annoyances, isn’t fun for me in a $1400 camera.
My GX9 has never let me down, and cost $800 including a weatherproof kit lens. Incredible value.
I switched from Canon to Fuji 5 years ago. The only place where I find that Adobe falls short with the Fuji raw files is noise reduction. If you do too much noise reduction you get wormy patterns in large open areas like blank walls or sky.
The color temperature settings for day, fluorescent etc are a bit off also, but when my Fuji cameras are set to auto WB they almost never need adjustment. Likewise I notice a lot less need for noise reduction on the Fujis than I did with my Canons.
Canon has improved a lot, but the last few I had you def needed to expose to the right and then pull the highlights down in post.
Funny seeing this teaser after just finishing watching your older love letter to the X-Pro 3; are you moving to just a GFX and X100V kit? 🧐
👀
I’m glad you posted this video. I have occasionally had the same experience with my copy, including when shooting in full manual (exposure and focus), with the same initial feeling that it must have been user error. I think it is more like a hiccup, somewhere between the hardware and the firmware. Some of the early Leica digital M bodies occasionally had similar unexplained lockups, particularly when shooting quickly (successive individual exposures) in Live View. These devices are, after all, computer systems interfaced with mechanical systems, having to “get along” in a myriad of situations, and Fujifilm engineers may or may not have come across this particular oddity in their tests. The X-Pro3 is still a fun and beautiful camera, and I look forward to the next iteration.
As long as you leave the display closed always and take the battery out if it sits a few months, it’s a great camera. Mine the display cable failed and the rear display stays powered even when off. I let it set a couple months and it was stuck with a half image. I bought a use x-pro2. Sadly the x-pro4 will probably be made in Communist China like the x100vi and have the not so sharp 40mp sensor (watch honest comparisons to a 24-26mp sensor) not to mention larger slower files. Don’t need ibis either. Sadly the x-pro2 is more than likely going to last Fuji. Hopefully I will be able to bring my self to pay up for the Leica m. If not the Nikon ZF if they don’t follow Fuji’s idiotic game. Hopefully Fuji will restructure before they up being the new Olympus.
Another load of hype about Fujifilm X Pro range of cameras. They are often marketed and described as range finder/ street cameras , which they are not. The body is barely more compact than the X-T3 or the X-T4 and the X-T3 and the X-T4 are easier to hold and more versatile cameras . Cannot comment on the X-T5 as I have never owned one. The X- Pro 1 has the worst viewfinder of any camera I have ever owned. Even second hand the X-Pro 3 is an over priced gimmick .If anyone feels they need an X-Pro series camera the X-Pro 2 is the only one worth buying.
The animosity against the camera was entirely from extremely online cranks.
Some people like to spend their free time speculating in online forums like Fujirumours, DPreview, etc
I'm one of them to be honest.
But some people aren't happy just nerding out online. They have to draw blood.
I've had an Xpro3 since it debuted.
The flippy LCD has never even occurred to me to complain about or wonder if it could be different.
If I had to think of anything I would change on the Xpro, it would be the combined ISO/shutter dial.
I'd much rather discrete knobs.
As far as the weird first shutter thing. I've seen that happen a lot with my 56mm. But almost never with 35mm or 18mm.
I noticed the camera underestimates exposure on first blush, then has to compensate and crank up the shutter rate. See that all the time on the big slow to focus 56mm and never on the light and fast 35mm f2.
It's such that when I take it out I aim it at the ground to do a test shot, when using the 56.
My x100f does the same thing. I try to take a quick pic and it doesnt fire. Fires the 2nd time though. ESPECIALLY when I take test selfies.
Hmmmm..... I'll wait patiently for a Xpro4 to drop (hopefully WITHOUT the shutter problem)
I must say the ergonomics of the Xpro2 worked better for me than the Xpro3. Yea The menus are also somewhat too complex (give the menu of the X2D)!
I’d still love to get the Pro3 having used the XPro’s for years. I don’t think I’ve ever used that back screen though, so all is good for me I hope 😊👍
I really believe the issue I’m having won’t be an issue for most shooters. It happens sparingly and in really frenetic shooting. Good luck!
@@GajanBalan My shooting manner is pretty laid back so the XPro’s are perfect for me, but I can understand why someone who is more dynamic might find them (fault aside) to be a little scratchy. Sorry you had such an issue with your particular camera, but I’m pretty sure your next one will be no regrets!
With the X-H1, I sometimes don't fully press the shutter, I think, which is why sometimes I miss the picture.
But what also sometimes happens with both my X-H1 and X-T3, is that when the camera is on "timer delay shooting", it starts the 2-second timer countdown and then... nothing. It gets stuck with timer "0" on the screen, and I have to turn it off and on again.
Sounds like a different but similar problem.
I will buy one in silver when and if they are sold out and never open the box. I'm a happy owner of a black.
I have numerous Fuji bodies and every Xpro body including the 3. It is the best camera I have ever held and used. Fortunately mine has been 100% reliable.
6:33 I encountered the same problem. The local officer of Fujifilm official said this could happen because of clarity setting.
My camera was back to normal after I changed clarity setting to zero.
I have to update my comment about this camera. Before I used to love this but now I really hate it and Im gonna sell this coz after the Submonitor failed to work, now also my touch screen doesn't work anymore. What a shame fuji!
Say it ain't so Gajan! The X-Pro3 is a classic, though I'm imagining maybe it has to do with your move to the GFX system?
You’re close!
Hasselblad?
@@GajanBalan Ah you got an X-T4 - great choice! I've been using my X-Pro3 for months now and my X-T3 was just left in the dust, but I recently picked it up again and was surprised by how much joy I still get even out of the X-T series. Fujifilm, it's not a perfect company by any means, but you can't deny they make the shooting experience really wonderful. Also, I'm late to it, but congrats on the new baby! Hope you're getting sleep haha
@@larrynguyen85 agreed. And thank you, sleeping where and when it allows 😂
It would have been back in the shop, that is not good enough! And like you I have not had any problem with X100v or my XT3s
why do you guys like to use controversial title to attract people watch your video. thumbs down
Replace the Top R FPC, presumably it should be connected to the shutter of the flexible printed circuit board is bad
xpro3 screen so dumb. worst decision they've made. lmao
Off subject but I was curious what lens you were shooting with in the beginning of this video. (the one with the red ring)
And a warning for all the xpro 3 users. Ive had my xpro 3 for 2 years and now the Submonitor failed and it seems its not only me who has the same problem. Even though how careful I am with my camera still it breaks coz of the design flaw as I read from an article about this problem. I love this camera and I hope fujifilm address this concern seriously.
Same issue with my XPRO3 also, bought new in February 2021 and now just last week the submonitor dies followed by the LCD in a week time.
My XT-2 did the same thing where I press the shutter button and not take the photo. I hated that camera it was terrible in low light I sold it after having it for 3 years.
Just my XPRO-3 today! So happy, finally a camera for the photographer. Thank you for your review and passion about this camera.
Nice! Enjoy the journey.
That X-Pro3 and the general direction Fuji camera design went (smaller and smaller buttons, the fiddly dual purpose dials, more and more potential points of failure...) drove me away from the system. Tried the X100V, hated it. I do shoot the GFX system and I am hoping for a GFX100r because my GFX100 and the 100s are terrible in terms of handling. Fuji, just let me put exp.comp. on a dial without having to press a button! And please ... PLEASE bring back the directional pad.
I have the same issue with my X-T3! When I bought it, I found it wouldn't fire... sometimes, just sometimes. I couldn't work out if it was the settings, the shutter button, my finger. It still sometimes happens, but I'm just glad I'm not the only one who's experience experienced this. Thanks for your video
Gajan. You're absolutely fabulous. Thanks 👍🏻
Zero problems with my XPRO 2 and I love it
I like your videos! But, me not care a damn about all new gear! I use old CCD sensors! Many from 2004! I use M6 and film. Also other old film cameras.. So reviews on the new stuff no interest! All the best
✌🏾
Boo fuckin hoo for the people who think this masterpiece of a camera is a failure 😂lol
this is interesting that you are having this issue with the xpro 3. I bought mine the first month it came out and I shoot on the streets every week ... A LOT (my shutter count is probably around 300k) and I never had this issue.
Hi Gajan, My God, I recently got the same issue with my X-Pro3, I thought I did someting wrong. I cannot trust the X-Pro3 anymore cause I’m a documentary photographer. I’m using my old X-Pro2 right now. Thinking of buying the X-H2s.
Damn! Sorry to hear that. Try reaching out to Fujifilm directly. They were able to fix mine.
As an X-H1 user I lusted after the XP3 especially after watching your videos… I recently started searching for one and all I found was articles listing off all the issues. Got an X-T5 🤷🏽♂️
Did you reach out to Fujifilm regarding this issue? Might be fixed by a firmware update?
Mentioned it. Didn’t see the issue and thus didn’t consider it repairable. But gonna reach out again with this video.
I dnt have a xpro 3 but I have a xpro 1 and after every pic I take. There's a 3-4 waiting period before you can take another pic. Granted it's old and on top of that I dnt use any automatic lenses.
I don't suppose you called a Fuji tech? I've found then knowledgeable to the point of geeky. Maybe just me, but that's what I would have done. Hard to imagine spending nearly $2000 and not call someone for help.
Full story in the description ✌🏾
From what I’m hearing from a large European retailer, the X-Pro3 is nowhere near the success that the X-Pro2 was. Of course the first months you get the early upgraders, but that died relatively quickly. The fact that the camera is hardly in stock can also indicate that there’s not a large appetite to keep stock… The problem you describe is indeed a known issue and not solved yet to my knowledge. The X-Pro2 has a similar issue when getting out of sleep mode. You often have to half-press the shutter release button a few times to wake it up, depending on your settings. I dearly love my X-Pro2 and I had the 3 for a while until I returned it. Not so much because of the screen, but mostly because of the lack of dual-magnification in the OVF.
Hey man, I got the X Pro 3 when it came out and I still use it often. It never happened to me, but I think it's because I have the Dura Silver version. I've heard of the issue, but I didn't hear about it all that often. I abuse the heck out of mine, I'm sure you've seen our build quality tests at the Phoblographer before. Keep up the solid work, regardless.
Thanks for sharing, hoping I can get more clarity from Fujifilm after they take a look at my camera.
Would love to have anyone trade their Pro3 with my Pro2.
I will never sell my xpro2.
I only shoot in the street and most of the time I need to take very quick shots. I have had the exact same problem you're describing with my x100F which has been for a long time my main street camera. Frustrating feeling. I recently started shooting with an x-T20, but the situation is even worse, because there is also a considerable lag between switching from LCD to EVF when I raise the camera (especially if it hasn't been used for some minutes). So I was seriously looking into the X-pro3, hoping to avoid this exact problem (so I really appreciate your video).
BTW, have you ever experienced a lag in EVF activation when you raise the x-pro3 to your eye and the eye sensor kicks in? (long enough to make you miss the shot?)
Thanks again for the very useful video!
Yup same with my F I now use a soft release button definitely better. The evf lag too is a pain a times still love the F tho
I have this issue with my X-T3, sent it in TWICE, came back with these issues TWICE. I get really demotivated to shoot on my camera now, I go on street, i see a shot, i press, no fucking capture, furthermore fujifilm keeps saying its user error, however im sure its not. please help
My X-T3 would choke on the first shutter release and at the immediate second release it took 2 shots. Its like the first got stuck and came out with the second. It was intermittent and drove me crazy.
My X100f has that same problem from time to time I’m constantly switching off then I turn on as I’m about to shoot I found it’s less of a problem using a soft release button
You can solve this easily in the menue: AF/FM -> Release/Focus Priority and then different for AF-S and AF-C -> Focus or Release. If Release the Camera always shoots. Otherwise if Focus, you can press and the Camera takes the picture at the Moment, the focus is Perfect. I think, if focus is not found, you have the effect, you described.
Oh yea? Feel free to share because I’m sure all of us that have tried everything we could and those that got their cameras replaced by Fujifilm would love to hear your easy fix.
I played with this option and it didn't fix the problem on the my X Pro 3 that Gajan was referring too
If you watched the video he said it even happened in manual focus mode -- where the focus/shutter release priority setting doesn't matter
"sticky" shutter button... happened on my X100t.. its the pin down in the shutter button on the "old school" style shutter button. Fuji repaired mine..
xpro3 for two years, but i haven’t experienced the same issue, hopefully will not in the future
WOW ! So grateful to see the description of the shutter problem. Because I am experiencing the same. Irregularly. Pressing the shutter sometimes not acting at all, sometimes after a delay. Tried to reinstall the firmware without permanent solution. Even contacted the dealer, who did not understand what could be the reason. After this video I feel the support and thrust to go forth for a repair. Because I LOVE this camera.
In my experience the shutter not firing right away has a lot to with the saving energy function which for some reason can’t be disabled. Sometimes I even notice it if I put the camera to my eye fast enough, there’s a lag on the electronic viewfinder just for one second, but for that one second the shutter will not fire if pressed. I do find the workaround is to shoot with the LCD open, there’s no shutter lag in that case (for me) but then… that’s the main selling point of the XPro 3, the experience of not using the LCD. Annoying. If I keep the camera to my eye there’s also no issues. I think the sensor recognizes it’s up to my eye and turns the energy saving off.
You can go in settings and disable eye sensor on, and you'll OVF framelines with no lag. Also put the camera in boost mode. I don't have any lag like this.
My poor loved x-pro 3. I hope it finds a house without an x100v to canalize it's time
I feel you
I've had problem with shutter not releasing but only a split second inconvenience. Does anybody remember the old steam powered pre digital cameras. This is a very small problem compared to what you experience shooting film.
If its not going to shoot when you need to do, get rid of it. That’s too big of a risk.
are you the only one with this problem or are there other people having the same issue? Have you checked on FujiFilm Forums? `I see... you answered it on the video later on...
Yea I’m not the only one 😅
My X-E3 does this - it is exactly they way you have described it - no matter what I do, it periodically does not release the shutter. It drives me nuts. My X-Pro2, X-T2, and X-H1 have never done it, but maybe it is only a matter of time.
Fuji screwed the pooch on the XPro 3. It fixed none of the known problems with the XPro 2 and then it introduced much bigger new ones! How do you do that? The screen is just a solid non starter for anybody who even wants to be a pro. There are constant requirements to have a screen easily and quickly visible. You can't take away the main working through point on a technology based platform and have it go well.
You do know cameras can be repaired. In fact, most people send their cameras in to be repaired when they malfunction. Do you throw away your car when it breaks down ?
What an astute observation. Thanks for watching ✌🏾
What is that lens shown in the video, on the xpro3? It's also in the video named "Fujifilm X-Pro3 LONG TERM Review // 1 year and 5000".
What lens is that?
Have had my XPro3 for over a year and have not noticed this issue, however I don’t my shutter count is anywhere near other users.
A 15 minute video with 15 seconds of content. As a keen follower of your channel, this was not what I would expect here.
Some videos aren’t gonna be for you, and that’s okay. Appreciate you watching for the 15 seconds ✌🏾
the only "issue" I have with it, is if it's sleeping it takes a while of pressing the shutter to reawake it. Then once it's awake I can spam that shutter, but awakening it from sleep takes a sec.
Mine does the same thing. It’s kept me from using it. I turn to the x100v most times.
Hey Gajan, I miss most of my shots anyways, so if you feel like giving the camera away you know where to find me
This camera is the only one I could imagine to replace my Olympus Pen-F with, should that become necessary.
Sounds to me like the switch in your shutter release mechanism is faulty. Fujifilm should have just replaced the whole assembly under warranty instead of busting your chops about it.
Camera repair is one of the most frustrating, dehumanizing, and if it's your own money and you don't have hundreds of pieces of company gear under your control, frightening experiences going. The big companies' programs all suck. They all aspire to be the ever so slightest bit better than absolute rock bottom. (Putting forth the absolute minimum effort that makes them 1% better than the most direct competition.) Sometimes, you get your gear back working and it stays that way. Sometimes not. And some individual pieces of gear are just bad. They came back from repair, work (or not) for a couple months and fail again. Sometimes, particularly with early examples of a particular product, lots of 'em are like that. Or ALL of them. I have seen that. We pay good money for this stuff. It should work and the manufacturer should stand behind it. Most of my painful experience is with Canon and Nikon (race to the bottom) but even Leica burps forth bad experiences sometimes. As do the most respected of independent techs. In the little experience I've had with Fuji, I can tell you that they have some good people and some jerks. You should 't have to sell your camera at a horrible beating just because it's a lemon that wasn't supported right.
Random thoughts: For what it's worth, I have a fairly early X-Pro3 (January 2020) and mine's been rock solid.
Fuji's shutter releases suck. They're just awful. My X-Pro3's and my X100F's both suck in different ways. I think that's way you see so many of those un-professional accessory buttons on Fujis. People (including me) are trying to self mediacte for their lousy releases.
On the other hand, Nikon and Canon's shutter releases just work. Leica's are so good that they're a positive feature of the camera.
I will say that my X-Pro3 goes to sleep and takes an annoying amount of time to wake up. If I tickle the button before I lift the camera, it's usually awake and ready by the time it's at my eye. My Nikons "just work" I don't have to think about it. My Leica Type 246, on the other hand, takes For. Ever. Sheesh.
The tribulations of the X-Pro3 are particularly galling because Fuji and Leica are the only companies making rangefinder cameras and I for one LIKE ranegfinder cameras. (Yeah, I know that the focusing experience is slightly different between the two brands. If if you'e professional about it, they both work.) But Leica's offerings are about 20% as versatile as Fuji's and four to ten times as expensive. People who either just aren't rich or have to make a profit NEED for Fuji to be viable in the market. Don't get me wrong, I think the X-Pro is one phenomenal piece of gear. But it needs to be marketed well and supported well to succeed. Your story gives considerable consternation.
Sounds like a setting, look for the sleep/instant mode. It will consume more power when always ready.
Nope. Check the description for more details.
I am not getting why Fujifilm is not able to name SD cards properly when formatted in camera, instead of naming them 'Untitled'. WHY? 10 minutes of a software developer's work in the camera's firmware...
iN THE 90'S, I used to shoot Fujifilm AD campaigns and the first ever Fuji digital cameras ADS. When I saw a review about this camera just a few weeks ago I was impressed by how it replicates the film feel and the typical Fujifilm looks, which I used in the thousands back in the day. It's so add that this problem you have is widespread. I will have to look into this because I really want to have this camera.
I shoot with an X-Pro3 and have had this problem many times shooting on the street. I thought it was because I have the camera set to sleep, in case I forget to turn it off. However, I turned off sleep and still encounter the problem. I wonder if this is something that could be fixed with a firmware update, because I have fallen in love with this camera and wasn't planning on upgrading anytime soon. I do hope Fujifilm sees this video and reads my comment here because if I do end up selling this camera, I will be selling all my lenses as well, and likely be switching completely to another brand. Do something Fujifilm USA!!!
I’ve experienced the same shutter release issue with other Fuji cameras.
I’ll take it off your hands $50 😁
Same problem for me =/ and yes, it's an issue 😅
I had this issue when mounted the 16-50 wr. Haven’t experienced with an adapted lens yet. Was annoying when happpene, had to press harder longer to shoot.
This one: Fuji XC 16-50mm f/3.5-5.6 OIS II
I had the same issue and sold it after 3 months.
I think that the xpro3 is a great camera but, the screen is a bit of an issue…everyone who shoot street (and I’m assuming that street photographers and travelers are the target audience for this camera) need a proper screen and not this thing on the xpro3…when you’re out in the streets, most of the time you can’t look through the viewfinder, because things are happening in a fast pace, so you have to look at your screen.
Yes, I had the same issue, but I wasn’t as patient as you I sold it after 3 months.
I never had this issue on my X-Pro3
I sold my X-pro 3 but I can say I've never had this issue personally. I don't even think I've heard of it before. Very bizarre and unfortunate for any one experiencing it since it seems hard for Fuji to replicate. If I was in the same situation I'd definitely get rid of it as well -- for me maybe in favor of a copy of the camera that doesn't do it