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Public Freakout Compilation # 23
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- Опубликовано: 8 июл 2016
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People think because they are customers they have the right to talk to people any kind of way forgetting that the person is a human being also.
They do though.... most companies have it in policy that you have to serve people like that. you can't let your personal or emotional side interfere with your professional side. Your at work, do your job. Someone talking shit to you, you serve them and go on with your day. Refuse them and you cause a scene, you make problems, you hold everyone else up and you fail to do your job.
Yer your paid to be there so put up with bad customers, don't fight with them. Your not paid to argue and fight with your customers and they aren't wasting their time if they are asking you to do something, that doesn't make sense. Like the guys wanting a pack of smokes, just serve them, takes 1 minute instead of arguing with them which took like 5 minutes and most likely cost the store a customer and money.
It's obvious you've never worked in retail. I envy your sheltered life. lol XD
it's true, unfortunately. i used to work part time as a cashier and a lot of people tend to act like they own you just because you're the one serving them. they even made complaints ( hell even "personal ideas", what they considered it would make service better ) to me ( that were frankly overreacting or they were just self entitled ) that were the company's management problem, not a cashier's. frankly a lot of people in this video are just so self entitled and nit pick at things. also workers most of the time follow their company's policy which they can do nothing about because they're paid to follow procedures from the top. one of the best examples is the clip at around the 8 minute mark. frankly i don't plan on ever working in retail again, not even part time, it's unpleasant dealing with too many types of "specimens" as i could call some of those overly self-entitled jackasses.
Savannah Hatch Correct
The lady complaining about the nails is being ridiculous and demeaning. You don't get a refund if you mess up a nail after you leave the shop. If you ask nicely they'll usually fix it, but they have no obligation to do that.
Totally agree. The nail shop lady was in the right. What the nasty customer was REALLY saying was "I made something up so I can get free service, and I'm pretending there's no possible way I can take ten minutes to get the bullshit problem I made up fixed. Also, I'm trying really hard to sound like the reasonable one even though I'm being unreasonable". At least a few people saw through her BS.
that does make sense
In the ten minutes she argued with the owner she could have got her dam nail fixed for free. Sounds like she just wanted the whole service for free.
The owner should have threw her out of the store banning her return
your photo is the definition of cancer.
Whatever makes you feel better buddy. Like your S/N says Who cares
I hate when people threaten others with “bad reviews all over the Internet” it’s the modern equivalent of “I’m telling my dad on you”
2Cool Podcast REAL SHIT
Well how else would you hold these places accountable for bad service or food?
Blackmail. ;)
Dont eat there anymore. Learn how to cook your own real food. There are more solutions then threatening someone's job because you think you're supposed to get 5 star treatment or food from a fast food restaurant. That shit is trash anyway!!
They always threaten it's going on RUclips. Big threat.
Rule #1 Don't be confrontational with people that have access to your food.☠️💩☣️
They will put their balls on your food
John R so true
Facts
Wise words from a wise man 👌😅😅 so true..
Yeah if things go back you might as well just leave. I’m nervous to eat my food after nicely asking for something to be corrected.
These workers don't owe you anything. God I hate these people
notice how instead of writing a letter or email or making a phone call to someone in the corporation with some decision making power, they always pick out the least threatening looking employee to go pick on?? honestly, they never will pick a big mean looking dude it's always some poor nice lady or something
jhanks2012 right ? I work in a ice cream store, these two dudes come up wanting some ice cream, they didn't speak good English, and kept screaming at me because I was scooping the wrong ice cream even though they kept pointing at that particular one, so I got upset and shouted for my much larger male co workers to come help him, they shut right the fuck up , got their shit and left 😂😂
royal williams 😂😂😂😂😂
royal williams Soooo, they don't speak good English? lol They don't speak English well.
Unless if you were in a restaurant.
Why do customers always think they are right?
Potential for free shit and if they are very lucky, a lawsuit
Ashley fraser Right?
Ashley fraser because they're narcissistic and feel entitled. Because they're black, and black lives matter!
because "the customer is always right"
im a cashier. assholes come from all walks of life, and all races. its about even for who does it more. the worst time however, is christmas.
If your card is declined that is your problem
He know he broke 🤣
Totally
Why would it charge him a fee if his card was declined tho??
He should get punched just because of his voice and tenor.
His card wasn’t declined but Walmart’s card machine was down so they could only
Accept cash. Regardless that wasn’t technically Walmart’s fault plus they were fixing the issue
People’s expectations of Wal-Mart are wayyyy too high
U def work at wal mart. Can tell.
Greta Walmart has less product selection and is filthy in our area! We shop at the Bargain store and the Bay now! The service is amazing and people treat us respectfully!
🤣🤣🤣🤣🤣🤣
Greta I know Walmart sucks that’s why I quit lol
WalMart says it has the lowest prices buts that’s false. Their customer service sucks and how they treat their employees is terrible. Sam Walton is rolling over in his grave about how his company is being ran into the ground.
It's not WalMart's fault your card declined. They attempted to accept it and your bank said no. If you do have that money, then it is on you now to get it to finalize the purchase. It is not bad customer service, but being a bad customer.
If you listen closely to the dialogue, you will see that the video description is not what happened.
Sarah Windgate well, his card was declined either way..but that still doesn't give him the right to ask the business to reimburse him for using the ATM... :/ da hell? I think it's common practice that certain stores don't accept certain type of cards/form of payment..so if he didn't have any other card or way of paying, how is that store's problem? He is totally in the wrong here.. being a smartass and "threatening" to post it everywhere.. :'D pahlease! Pay or leave - is the way I see it.. :P
It sounds like Walmart has an issue with their payment system so they couldn’t take certain cards. It’s not Walmart’s fault you only had your card on you. It sucks but it’s completely unreasonable
For you to expect the store to reimburse you for bank fees if you opt to use the ATM. His smart ass wouldn’t have asked that if he were at any other store. He mentioned that “I can pay my bank the fees to purchase at your low prices”. He knew then he had options, he could’ve used the ATM and ate the fee from his bank to
Purchase the items at a low cost, or gone somewhere else and uses his card but paid a higher fee for his merchandise
I think Jasmine from Walmart handled it just fine she cant help if their card doesn't work she stayed professional.
Chris Atkinson I know! I think it was ha felled very responsibly
Chris Atkinson she is a real role model
she had no control over the policy and just took the beating. what a champ
Chris Atkinson I think he blamed her for what corporate is doing she can't just change what corporate does
I work at a Walmart employee and I hate it when people blame me when the machine declines their cars
Lee is my hero, I'm glad she didn't give in.
right, she was like ok that's fine, bye Becky
Did it with a lovely smile too.
True .. what a scam trash costumer
Lee won. I would send her more business if I could.
@@nylasantos2246 she probably wanted that refund bc it cost a lot
I applaud anyone who tries hard at their job. The lady from Walmart is the bomb. My hat is off to you Jasmine. You did a great job.
I'm a walmart cashier and my assistant manager would be cussing that fucker out and shit lmao
Honestly, she's way too nice about it. The professionalism is to be admired 🙏
Wal-Mart workers are straight trash
@Joe Small ?
@Joe Small it's that important to you.
I stand with the Asian nail stylist. Hold your ground. She said she'd fix it.
Mackenzie Flynn her name is lee..😂
Nelly Davis Nelly Davis really I mean Christ there’s only one nail vid in this video if you didn’t watch enough to know that or to know her name was Lee all you had to say is “I agree with the woman who owns the nail shop”
Go lee😂😂
They spent so much time arguing that the little girl couldve have the nail fixed by then lol
I honestly don’t know how to feel about that situation. I feel like the owner could have handled it better and I would’ve probably just given her her refund to get rid of her. But at the same time, getting your nails done and services like that are kind of a different category from other customer service jobs. They already spent their time and recourses to serve you, if something is wrong just don’t go there again. Not to mention it was just the toe (?) that was messed up not all them and the customer wanted a refund. Maybe ten percent back maybe ... lol.
This video should be called "Douchebags at Walmart and other places".
Either that or Foodstamp Flunkies Get Bent.
The privilege cringe is strong.
Right, people just wanna bitch!
+TiffYG2133 That's the reality we live in sadly.
+Dzhordan Bishop wow that was random as fuck.
Mrs. Lee. I'm a dude but I'd get my nails done by you. Good for you for standing your ground.
Love me some Miss Lee.
Y G You seem very insecure when it comes to sexuality. I feel bad for you.
@@alexjames2510 enjoy being reported for Hate speech
It's her business, she can do whatever she wants to do.
She was definitely professional. All of the comments seem to agree. Her business probably picked up after this.
Refund because you ruined your own nails? 🤦♀️
Jasmine from Walmart handled the situation really well, well done Jasmine, the guy is a sad soul.
That guys voice was annoying af. I want to rip my ears off.
corporate makes the rules not the employees she is just trying to keep the rules to keep her job
Jasmine was great. That dude was a douche. It’s not her fault their card reader wasn’t working. Just suck it up, get cash from the ATM or just go somewhere else to buy your stuff. Geez
For real! I would have kept reminded him very loudly that his card declined! So everyone around could hear since he wanted to be a douchebag.
he is so petty
Why would you expect a refund from a NAIL SALON!!! If your nails get damaged its your fault. Its not the salon wearing your nails! Its you! 😂
There are a lot of mistakes a nail tech can make that will result in a weaker nail
Agreed and many salons have a policy that if there is an issue you have to return within 24 hours and allow them to redo your nails before giving you a refund. And they’re nails, they may be acrylic or gel but they’re not invincible. She also kept mentioning her daughters cheer competition. To me it sounds like her daughter wanted her nails done for the competition, and probably doesn’t normally have them done. There is def an adjustment that comes with nail extensions and if you’re not used to them it’s very easy to damage them-especially doing something physical like
Cheerleading. She probably got a full set and damaged an embellishment or broke a nail during practice after. The video also shows her daughter was not with them when the Owner kept saying bring her back in. She had no proof of any actual issue with the nails at all. She was right to say bring her back in and we’ll fix them, and was right to deny the refund when the woman refused. No salon is going to give a refund for a full service not being right after the client walks out of the client
Themselves is not actually present for them to assess the issue.
She also said if theres no no refund sign she deserves a refund lol
Kara S, I agree with u.
Kara S I received a refund one time because they over polished my nails and it came off the next day..not my fault
His card was declined and now he’s upset over a fee!
Honey that’s on you!
Always check your card balances BEFORE you shop.
It got declined because he has no money, it happened to me too in Walmart.
@@kgrkid you are absolutely right.
You're all wrong the card reader was not working properly and she told him to use the ATM which charges a fee to withdraw money. That's what his gripe was. I've had this happen a few times at Walmart but it's simple just go to Atm withdrawal the cash pay the fee. It's not worth an argument.
@@claytonking70 exactly. It’s not that difficult and fussing/making a scene is not going to change the results. It’s not the workers fault and they can only do so much.
the patience of the walmart employee. I couldn't do it
I worked in the service industry for many years and I refuse to work at Walmart. People do not understand the mental abuse retail/service industry receive.
Cause you a fucking roach!
Yea you can. It’s your choice
I hate when people say "that's why you work here" "that's why you making minimum wage" - I guarantee they have NO job
They never do, but know all about business
"miss miss miss miss" = "bitch bitch bitch bitch"
Tracey Light ain't that the truth though lol
Tracey Light i
I know her. She doesn't lol
The customer is NOT always right.
At my work, we say "The customer is almost never right but we need them to think they are."
The customer's a millenial snowflake.
Melissa Henderson in fact quite often they are wrong. Why weren’t people raised to understand you’ll get more with honey than attitude
Melissa Henderson AMEN TO THAT!!
Unless the customer is me. Believe it or not I have always been right in my life. In fact, I have only make one mistake and I was 11. That is it. No mistakes and never wrong in my entire life.
This whiny guy at Walmart because his card gets declined he wants them to give them money for that, give me a break!
Yeah that’s pretty classic entitled asshole.
Albert Jackson Not as dumb as the idiot filming who blames her for his problems. She handled it pretty well.
Albert Jackson oh you stupid stupid 🤦🏾♀️
The lady at the end 😂 “Ugly hat wearin mf’!” 🤣
That was my favorite one out of all of them! Lmao
@@crystalvasquez6378 definitely my fave😂😂😂
that nail lady looked like she was about to cry. Why the hell was that lady so rude to her.
Shykittyxo exactly I feel
Bad for her ..
Scarlett Whisperer
Because humans assume wrongly and speak out of ignorance while ignoring respect or manners.
Hannahkins ubecause they want something for nothing...
didnt understand a word of what she said
shakur steadman you cute lets take this Chat somewhere else lmao jk
I love the black guy who refused to take the guys ID after everything. Made my day
Partially saved the idiot's life.
I laughed when he took the beer 😂 but I didn't understand why he wouldn't take the ID though. What was wrong with it?
Sandra Salinas He was just being petty back to them for treating him like crap. Said that it was too scratched up for him to take it, I think.
Console MonsterX or nawhhhh
Pretty much.
ID please, I can't except that can't buy cigarettes or the beer lol 😂 the way he whip it around work attitude when he grabbed the beer, Got Em lol
RIGHT???? LOVE IT!!!
Guy buying the beer and cigs had like white beard. Like cmon bruh he’s at least 21, said his birth year was in 1964 or something. Definitely deserved to be fired lmao 😂
I love how people say this is going viral, and think people are gonna be on their side
9/10 it’s true BUT sometimes they do get done wrong BUT throwing a tantrum doesn’t help them.
And it ends up going viral but not for the reason they’re thinking lol
The WalMart employee has no control over technological malfunctions LMBO! I am glad she handled herself well,it made the guy recording look like a big douche.
Rob Mullin i love how he thinks they can just pull money out their asses to pay for the ATM fee lmao
Wink Wink 😂🤣😂🤣
His voice is horrible and he sounds like a fucking idiot.
agree
This guy is being freakin petty! Fees? What? Three dollars? “Where’s my three dollars?”
The customer at the nail salon is really cringe. So cheap.
Bitch is dumb af
My ass they had an ‘event’ the next day 😂
how are they cheap? her daughter's nails messed up in hrs. u sound dumb, y'all so fake rich
I have had my nails mess or the color mess up because I forget about it. She's a teenager and I bet you she did something that caused it to mess up. 🤷🏼♀️ I get it she is cheap but she cant demand a refund when the lady can fix it for free. I would've taken it, and I'm cheap and not "rich".
Amber Nance lol just bc ur a pushover doesn't mean everyone else has to be
“So you’re telling me that you won’t pay for me to shop at your store? HOW DARE YOU! That’s bad business!”
The nail salon lady may be my new hero lol
the one with the nail lady, if your daughter messes her nails up ten minutes after getting them done, that isn’t a reason for a refund. her daughter is the one that messed it up.
Vegas I agree! I’m not defending her or anything, but I have to commend her for not making a huge scene. The nail lady was the one who was raising her voice. That’s just my observation, though. It’s ok if you don’t agree with me. I just hope that people realize that it takes two to tango. If a customer makes a scene (or even if the customer is being calm while making a complaint), the employee shouldn’t retaliate/get upset. Whether the customer is right or not.
Mrs. Shabooski hell nah so damn tired of these “customers” getting their way fuck no bitch
NAM Jooon Are you calling me a bitch, or are you just ending your sentence with that word? :( I didn’t do anything to you. I was just sharing my insights.
Mrs. Shabooski lol no I’m not calling you that😂😂 I just wanted to end with Bitch haha
NAM Jooon That’s what I thought. 😂 I agree that a lot of the customers were being jerks! I was just saying that employees can be rude as well. 😊 I’m not completely disagreeing with you, though.
If an employee EVER feels uncomfortable, that employee has the right to refuse service. In every employee handbook...
Everybody should know that but some entitled DUMBshits don't know that still
Markersable I always have felt uncomfortable with everything and for many good reasons. Looks like I should go in sales and never have to make a sale from how I feel sales hand book lmao.Getting free money now. It helps to make a sale if you also not giving attitude before you even start to help.
Markersable yes, but that doesn't mean the customer will shut up and leave unfortunately.
Markersable except in call center. They have to take abuse.
More an more ppl deal with stuff like this welcome to life. Ww2 was not won for ppl on both ends to be a over sensitive on both end but grow up and a real pair. Lmao how many thousands of years and knowledge we went threw for a how I feel handbook for sales persons. Lol what ever you say.
Jasmin was so professional! I would of lost my cool so quick. Props to her!
it's always the same.
1.take out camera.
2. ask for the manager
3. ask for a corporate 's number
4. ask for the manager's name
5. tell manager you are a paying customer
6.keep lecturing manager that he has an attitude
7.keep blabbing blabbing blabbing because you are at mcdonalds and think you are VIP and it's some 5 star restaurant and you deserve special treatment.
That pretty much sums it up 😆
Jesus Christ people ... you are customers. You are not their bosses, or their gods and they are not your slaves! They are trying to make their jobs! Don't you have anything better to do than ask for a supervisor?!
Lexington Duncan I
@@tylereney5231 I what?
I love how these people say " customer service" but really mean " I'm the customer so you need to kiss my ass until I'm happy".
Exactly
the length of treatment of belittling an employee a great many(ALWAYS RIGHT)customers will reach N GO BEYOND just to feel & look(A LEVEL WAY OUT OF THERE REACH)is truly unimaginable..
I work in a store where they believe the whole "Customer is always right" bullshit, and I've had to deal with returns, give items free of charge, and marking things off because they didn't want to pay for a $27 cake.
So agree with this. I work for a grocery store and this is really how the customers act there. They are rude and have no manners at all.
FACTSSSSS!!! but the customer usually is the main one at fault smh!!!!
Entitled customers. If they can't be civil they should stay home.
I give props to the Walmart associate. She handled her composure well.
That girl who wanted a refund is dumb. Nails don't mess themselves up!
olivia crecelius The lady offer to fix the problem multiple times. She wanted a free service. She is a scam artist at best.
Bitches scam artist like her should be named and shamed fucking bitch Knock the fuck out!!!
Your kid's toe nail isn't that important girl.
Its like asking for refund after you finish your food at restaurant cuz it didnt taste like your mother's cooking lol
She ate them
That lady who wanted a refund for the nails is just plain ticking me off. She realizes that nails have to dry. Maybe if they wouldn't of been so reckless and ruined her nails, then maybe she wouldn't have had to even go back to my store. To those who question my credibility, my mom, two aunts, and my father all have a professional license as a manicurist and a pedicurist and have worked for 19 years and counting. Also, that Vietnamese lady probably immigrated to America and started her business never less her life from scratch. The amount of disrespect that customer had toward the owner of that business makes my pity her. If I met her in real life, I would lecture the American out of her. I would give her a piece of my mind.
theory816 that could very well be true, but my mothers shop we take our time and our effort for every customer.
Mystic most Vietnamese nails employees really start from scratch, I know many nails employee who gets poorly treated by customers.
Mystic She is not a lady, she is a bitch!
I know! Occasionally when I my nails done & one breaks right away, it happens sometimes! Doesn't mean it's the tech's fault, could of been mine. I always go & ask nicely if they'll fix it and they always do for free. When people make such big deals out of things like this, their life is truly great. Because clearly they don't have any real problems.
Mystic YAS
Woman: is that Spanish, Russian, or English?
Me: I will slap your mouth
The last time some bxtch was complaining about how I run my store. I asked her. "Would you like to put in an application cuz im hiring & it seems you know how to manage a store."☺
Some of the clips in this video should be in a compilation called: Dumbasses Filming Themselves Being Dumbasses
Say the stores name location u know something to make them look bad lol
It's sad how right you are like how are you gona freak out on some one doing there job
hahah yes
like the one at 3:32
haha I was thinking the same!
Hate the Wal-Mart guy talking to the female manager about the atm. She can't do anything to fix a system. Wish he would trade places with her
I know right.It's her fault he didn't withdraw cash prior to shopping.
Business can refund the amount of the withdrawal fee from the purchase amount when it is an error on the business part bc they cant make good on their claims and it is no fault of the customer bc no way could the customer foresee this. And that us all that,the man was asking her to do so it woukd be the same amount as if he just made the purchase using his intended form of payment. She did handle herself well but her answer was incorrect.
i wish he could grow some brain too :)))
Guy sounds like an idiot...
Yea, nobody is forcing you to shop at Walmart
"I shred my own paper work". Bih, you acting like you got a shredder lmao.
I don’t miss working in the public, people are crazy and love confrontation.
Ten years ago I was a manager at a Starbucks and came across way too many entitled people. I believe I speak for all managers and supervisors when I say we don't give a fuck about you or your first world problems. We will gladly fix the issue, but leave your character flaws at home.
"leave your character flaws at home"....LOL High five....
Michael Highwind too true hated being a supervisor in an arcade
pinkmaggott what? that's insane!!!
pinkmaggott I hated the "I can tell the difference between half a pump and 3/4 of one." Bitch please 😆
Fuck yeah!! They just want to get shit for free most of the times
When will people realize employees are not there to kiss your ass? I see my father talk horribly to them and it disgusts me. They do not get paid enough to deal with people's bullshit.
Rᴀɪɴʙᴏᴡ Sɴᴏᴡᴄᴏɴᴇ say something to him and how doesn't the Apple fall far from the tree haha
Rᴀɪɴʙᴏᴡ Sɴᴏᴡᴄᴏɴᴇ and they work for the store, not for those people.
You are customer doesn't mean you can say anything or try to take advantage! Give respect get respect bruhh!!!
I have a million dollars worth of fine jewelry here okay. Where’s your private plane at then lol
😂😂
I love how customers are like “this is gonna go viral” no it’s not shut up
Yeah!! I laugh when they say "This is going on 'Faycebuk' or 'Yootoob' ..... who cares? 😂😂
Clearly it went viral, if it's in this channel......
Holy Shit Snacks It did tho 😂
Yah, it goes viral in compilations like this one of you acting like a self entitled douche. xD
Im like please let it GO viral!!!
Gotta get my nails done by Lee. Savage!
- JAVA - ikr! The way she just stood there and SMILED when she was told the video would be all over the internet :P She was all like "Thanks for the free advertising, b*tch!"
Just be careful cause she won’t give you a refund..
i thought the nail lady lee handled that very fair
"You just a receptionist!" "And YOU just up in here trying to pay your bill with Medicaid! At least I work so I can pay MY bills!"
5:00 I'm glad Lee was cool with this being put on the Internet...
scruffyEA The customer acted as though she was winning but quite honestly I side with Lee.
Lol, honestly, I'm on lee's side
TEAM LEE
Rosie Rüane #TeamLee
me too, i like her lol.
Just let the woman fix her nails, jeez. Why did she think that was worth recording? The woman tried to fix the problem, but the other woman just wanted to be "right" in the situation
Alex Kennedy many many shops like that take you a run for your money expensive pedi or mani for crappy work
Yeah and she offered to fix the "crappy work"
Alex Kennedy agreed. she said she'd fix it herself. you cant get a refund without evidence.
Alex Kennedy her nails were prob fine she's just cheap and wants her money back
Alex Kennedy I know right. besides everyone knows that there are no refunds on nails 😂
Who the heck can’t keep their nails in condition for 10 minutes like really?
😂😂😂☠️
Children, smokers and nailbiter‘s.
The cigarettes and beer one was so funny 💀
I love how the idiot complaining in the nail salon was stumped into silence when she asked Lee if she was the owner and she replied 'yes'!! She was literally lost for words. I'm guessing she was about to go down the 'you'll be fired for this' line had she not answered as such. A beautiful moment in an ugly clip.
Misskeeleyt 🤣😂😂. Then she said “ I am recording you “ .
Lee: Good 🤣🤣😜💁🏻♀️
Misskeeleyt Lee said sike bitch I own this building I say no thank you for the money bye bye and to begin they didnt even have to offer to fix the nail you had your service and left the salon so guess what you mess up a nail that's on you
Seriously it should be a rule that you're allowed to smack (not punch) anyone who shoves a damn phone in your face. "This is going on the intern.." "SLAP!"
"where is your sign"
Bitch this is my business, fuck your refund and your kid. LOL
@@ovrissa5619 they are just like the kids that say I HAVE YOU ON CAMERA! oh wow ur cool aint ya, fucking idiots.
That poor Walmart lady. XD She's just an employee! Not the CEO of Walmart.
+Zale Blackwell Ive worked in a hotel which is basically slave labor to the idea of "customer service". It's torture. You literally bend over backwards, use your own money, everything just to make guests happy who most of the time don't even notice. For that reason I always tip really high and try not to cause any issues with anyone that services me. I know the pain.
Hard to watch. She was nothing but apologetic about the situation, trying to offer solutions, the fault had been reported and was in the process of being sorted. How is she specifically to blame for a card machine fault? It happens. Cannot believe the way the customer acted. People are unreal... so egocentric and entitled.
Walmarts card readers are a service, not a privilege. He's a total moron. He points out he can film and upload to youtube as a right, and yet doesn't understand how sales and services is not.
I bet his entire perspective will change after he receives that first good ass whoopin when he comes across the right customer and refuses to give their money back.
+C1rcu1tBr34k3r Like me hmm? I have pimp slapped that trash at Wal mart before then I TAKE my money back (ok true I was worried that loss prevention would be at the door waiting for me but they never were...maybe they agreed with me too hahaha)
Lmao, this girl keeps talking over the dude as he's trying to give her the corporate number saying "you ain't even listening"
And you wonder why people in the service business no longer believe the customer is always right, these are perfect examples. Ran across many of these stupid people out there and I believe it is contagious. No respect for people, only "me, me".
Wow poor Lee. Glad she knows the rights of a business owner!!
Adele how is it "poor lee" they were being nice and simply asked for a refund that is not prohibited and they didn't have time to come back so honestly I don't feel bad lee was in the wrong.
Mimi Love Poor Lee because they went in complaining about an alleged issue with the nails. They didn’t actually have their daughter with them, and had no actual proof of any issue. They walked in camera out, demanding a FULL refund for a design issue on 1 toenail, than repeatedly threatened bad reviews if they didn’t get a full refund.
Nice work Lee!
Mimi Love so? its punks like them that give us a hard time if anything we just tryna worl and get money.
Mimi Love they weren't being nice, the lady was being confrontational and interrupting every time Lee tried to speak. Then trying to intimidate Lee into caving to her demands by saying "I'm putting this on the internet". If that's what you think "nice" is, I hope I don't have to interact with you out in public.
Do people not realize that corporate makes the rules that we follow and even a manager can't change that....??
Do people realize that corporate are idiots and they never handle their business, answer the phone or return calls? 😂😁😀
Haley F. no, no they don’t
Oh my god!! Amen!! Why do people think that people who work at the bottom of the totem poll make the rules, when it is actually head office/ CEOs that make the rules. we don't make the rules we have to follow them!! We only know what head office tells us. And hell no the customer is not always right!!
Carlos Green was tripping, and she wasn’t having it😭
If youre nice, customers be mad, if youre rude, they still mad🤷♀️
He said "Yo ID expired, I can't take that" & took the beer back. YOU GO SIR. I don't know your name cause you didn't have yo name tag on BUT YOU GO.
Parker So Fetch I loved that one. Employee did nothing but his job and they tried to make him look stupid for no reason.
it must have felt sooo gooood. no explanation necessary *cracks a Busch.
Not so much you go but good job following the law. You cannot take expired ID in the purchase of alcohol and or tobbaco products.
Parker So Fetch lol yessss
What do you mean he did nothing but his job? He refused to serve them and said they were trying to skip lines when all they were doing was trying to buy cigarettes, you can't refuse to serve a customer because you have a sneaking suspicion they were trying to skip lines. Although I admit he ended up getting his way anyways by taking the beer back which is funny.
I loooooove that his ID was expired and he got to snatch that beer off the counter!!! 😂👏👏👏
he said it was 'scratched out'
the customer replied 'its wore out, i cant help that.' it wasnt expired.
the employee just wanted another excuse not to help them.
i dont see why making someone wait until the 15 minute long line has cleared then to deny them service.
@@LesskoBrandon Actually being in retail over 20 years myself I can tell you. That if an
ID is not 100% readable worn out or not it is not a valid form of ID. I you cannot read the expiration date you cannot accept it. By law
You know the whole time, the employee was like... “Please be expired, please be expired... YESSSS” 😂
The dude buying the ciggs n beer, was well over 45..the walmart guy ID'd him just to fk w him. Wrong
@@karencarney7595 nah, justice
The mom " she has an event tomorrow. I want my refund" 🤣🤣
Conflict resolution in 2019 - whip out your phone scream, yell, throw personal insults, demand free things, threaten to post to the internet. Seems logical
These videos should be called SELF ENTITLEMENT COMPILATION.
Danaya Khartchenko omg...yaaasss. ..they all need pacifiers ..#DiaperBabies #smdh
The lady harassing the nail tech professional needs to go home and be quiet.
I know! Loved that the nail tech handled it well. Leaving the other women to leave pretty sure just to rant to her husband
I know! Loved that the nail tech handled it well. Leaving the other women to leave pretty sure just to rant to her husband
+starplayerjana woman, not women. There was only one.
Basically her kid messed up the nails right after she got it done and she blamed it on the nail lady
Since the customer who had no class was insisting on a refund of her money, if I was the nail lady I would have said, "I'll be happy to give you your money back after I sit your child down and kindly remove all the polish we put on her today." That lady would have shut up and left so fast, maybe...
hahaha when he said he can't take the ID. Omg I almost died. Well played.
Okay telling somebody I'm posting this on the internet is literally the equivalent of I'm telling my dad on you
I'm glad Lee stood her ground
naphshi
Some idiots buy some thing or service
And expects refund no matter the reason even they use it
naphshi me too!
that was blackmail even wtf...
She offered to fix whatever was wrong and you know damn right they would have done it perfect the second time.
Ikr
Saying her polish didn’t last 10 minutes... girl polish takes longer than that to dry!!
Well gel polish cures under a led/UV light immediately but who knows right lol
Srsly!
Dumb lady harassing the nail salon
Excellent point!
Learned something very important here. You don’t F with Marlow Greene!! Unless of course you are Mrs. Greene😂😂
8:40 -10:35, My favorite part hahahaha
He asked him for his ID and said I can't take that hahahaha I'm so glad he got the last laugh in that situation..the lord heard him for sure lol The old guy who handed him his ID was like "whaaaattt?" And then he just took their beers and cigarettes hahahahahah
Pisses me off when people complain at a drive thru window, it's like pull up and get out of the car and talk directly with whoever. Don't hold the line for everyone else.
It pisses the employees off more than the customers behind the whiners.
Bitch was to lazy to get her fat ass out of the car to walk in... Most only have a 30 minute break and this bitch held up the line...
I agree with you. She is holding other people that they need their food. She should pull over out of the way.
Trashy ppl in drive thru
Ya, they wanna vent and want customer service at the drive-thru, if its that important they should pull up, get out and go inside.
The "customer is always right" bullshit doesn't mean you are actually right. People take that shit way to far
Klutch Krazy Actually correct wording is “the customer is never wrong”, which yeah the idiots will want a Big Mac from Wendy’s all they want but all the complaining will only get them a baconator.
Some places it's "customer is king." Such thinking along with the instant gratification of modern tech has bred some incredibly arrogant customers over the past few decades.
Klutch Krazy Totally. I work at HD and my coworker had this customer who wanted 50% off cause the bag of dirty had a small hole in it. Keep in mind the bag was already on sale for $2.50. My coworker says “The bag is already on sale, for $2.50” This lady literally yells on top of her lungs repeatedly screaming out “THE CUSTOMER IS ALWAYS RIGHT” she said it at least 6 times before our ASM intervene.
People abuse that advantage.
i love when people use the word "ignant"
you know it applies to all parties involved
RalOrtTal yeah same thing I was thinking it’s pretty cringe if you say it you might just be it
The customer is not always right.
‘ I can’t take that ... and you can’t buy this beer either”. Snatches beer off counter 😂🤣🤣🤣
💀😭
that made my day lol
Haha loved the cashier's response
😂😂😂😂
That was the BEST!!!!!!!!!
The woman at the nail salon pisses me off. Like she is offering you to get it fixed but you are denying and saying "i want my money back" i smell something rotten. As if she just wanted her daughter to get free nails done. She was going to let you do it for free right away right there but you just want your money back. Smells very very fishy to me.
klutzycutie yeah i totally feel the same about the woman behind the camera
She's saying she doesn't trust the product anymore and doesn't want to have the same problem tomorrow, since the owner is admitting it was a bad job and won't refund the money she's in the wrong.
klutzycutie Nah the fishy smell is probably coming from between her legs, just ignore it
What The the girl did it herself, she stubbed her toe and ruined it.
klutzycutie Give her hard bitch! Thats exactly what I was saying :) The Asian Lady handled it really good :)
Dept stores are not banks.........the Walmart manager was very calm and collected.
So much anger, These people need Jesus! And therapy, the drive thru guy can’t meet all your needs!
Retail makes you hate people
My world history teacher in high school had a point.
The man had a banner that said "The Masses Are Asses". He also had a baseball bat merely to scare the crap out of you if you got out of line. Maybe it was because he had tenure and was close to retirement and didn't care. I grew to like him as the class went on.
U can say that again!
True words!
Johnny Pena Yup lol
And customer service face to face
Customers are NOT always right
Hawk Girl THANK YOUUUU they always use the same line, I am the customer and I have the right to tell you my opinions on your customer service.... Sorry, but some people are annoying and stupid just to get their way even thought they DO know it doesn’t work that way a lot of the time. 😑
Yep. I hate working for the public cause people suck rocks!
Hawk Girl
They think they always right when they wrong
"Are you the owner?" *smug face expecting a min wage worker to cower in fear at your veiled threats*
"Yes!"
"YOU ARE??!" 😳😰
Classic 🤣🤣
🤣🤣🤣 I can't take that...its scratched up..😭😭😭😂🤣🤣 the beer neither💀💀
Its not Walmart’s fault your debit card doesn’t work. What’s wrong with people
They're ignorant.
Walmart's system was down, not his debit card.
@@Elor427 , yes but it's not the managers fault since she has nothing to do with the computer system.
So he was still being a dick while expecting her to do something.
She couldn't do anything because her hands were tied.
So bitching about it won't change that fact.
When a system is down there is nothing that can be done until the system is up and running again.
It's mostly low i.q. primitives with attitudes from hell. Imagine how shitty someone's life is that they freak out over atm fees that they run into less than 3 times per year, a few fucking dollars total, per fucking year. They are shit heads.
That guy is an idiot
7:03 Jasmine is a great Asst. Mgr!
joman66 seriously people act like the assistant manager is making all the rules. don't bitch at an assistant manager because she's following policies put in place by the people that run the company
I used to work at Family Dollar and she pretty much said a lot of things I've had to say to irrate customers. She just did it in an extremely polite & very correct way!
I didn't know I had that many likes! o.o
joman66 OMG WTF people are so stupid if your credit card it's not working please contact your fucking Bank...why people jump on how's doing is job properly...shit man.
joman66 They want to get reimbursed for ATM fees? Really? Because their card wasn't accepted, they are butthurt and blaming Wal-Mart? Wow. People think that these businesses are supposed to just do whatever the customer wants, even if it is ridiculous and unrealistic. The customer is always right? Nope. And I agree that the assistant manager at that Wal-Mart was extremely professional and didn't let the customers make her upset or angry. I don't know if I could have been that calm and polite. And why do people think that by posting videos like this on Facebook and RUclips, these businesses are just gonna give in to them being butthurt? Do they think they're gonna get their way? These kind of people are ones that have never been told NO. They have always gotten their way, they have always bullied people. Our country has become a nation of entitled brats who whine and protest whenever they don't get their way, or if someone doesn't agree with them. I have 2 children and I am NOT raising them to be like this and behave this way. I'm sure all of you reading these comments feel the same way and don't want your kids grow up to act this way.
Something is wrong with these customers.
The last couple.. 🤣🤣🤣 that takes several years of training!
It’s funny because they film to make it look like they’re right ( the lady wanting a refund at the nail salon and the wal mart guy and airplane guy), but they end up looking like the idiots in the end. People need to learn some manners and just because you’re filming doesn’t mean you’re right.
if you got a million dollars in jewelry, i am sure you can afford priority boarding.
But some of these people are in the wrong
It's a type of bullying technique people employ to get their way...shameless.
I always wonder how long these videos stayed up until the court of public opinion shamed the posters into taking them down?
Clout chasers !!
So sick of this customer is always right bullshit, people having some tiny modicum of power think they can act like assholes.
Archie Villiers I work Retail. Going on 7yrs.... I shouldnt admit this... But "customer right" motto has really crushed my soul. I have no more sympathy for human life... Humans are degenerates, need their iphones, Kim trashians and instabook snapface.
I'm right there with you... my first Christmas season in retail killed it... Try unloading an entire 53 foot semi-trailer with only fake Christmas trees by your self.... never again lol
helookalikaman79 it's not about the manual labor that kills your soul, it's having some idiot screaming and wagging his crude finger in your face blaming you for something they did because they are to lazy to read the details of a sale or what a product actually has
shawn m Yeah, I did work in retail the majority of my working life. I had a "tourist" grab like 4-500 bucks in clothes, came up to my register threw them at me and on the counter screamed "ring it up" all while I was with another customer and the line was a mile long, being the Manager on duty, I told her to take her stuff and wait in line like everyone else... she didn't like it, but she got her spoiled snotty ass in line!.
So basically you are saying that we should bow to down to other human beings thinking they are right even though they are not always right? Seems like you have no self respect or intelligence
For the walmart scene at 7:40, your card gets declined thats between you and your bank. Yes, ATMs not associated with your bank will charge a fee.. Youre told this when you open an account (at least you should be). The store does not have to reimburse you.. And typically those are other banks within walmart, those arent walmart atms. Some people's kids.....
I love the cashier in the green shirt; "Lord ha mercy". I hope he gets a raise and promotion to manager of everything. Lord give him the patience to deal with A holes until he is promoted!