Smartphones - Customer Service Reality ❌️
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- Опубликовано: 27 дек 2022
- In this video i checked SmartPhone Brands Helpline Number Service information
I talked with
Samsung Service
Apple Service
Realme - Xiaomi Service etc.
Check my Mobile Service Centre Warranty video
• I Visited Mobile Servi...
Thanks for watching
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#gyantherapy
#smartPhone
#Service
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Наука
the reason why i like his videos and in the name of tech channels ill suggest only him
Same I also love him ❤️
Techwiser also...both are good
@Anamika get lost
But no one will ask you
@Anu_69 yes so get lost 😡
Even we are more educated than the employees of the smartphone brands they should hire us 🤡 tbh
call center me kaun kaam karna chahega 🤯
@@divyamthakur true 😂
@@divyamthakur it's not a call center bruh 💀 the brands hire employees to give services
@@divyamthakur few brands allot to third party services or in other words BPO for there calling service center or call center.
@@GAMERBOI-lh1ef *
The most grounded tech channel taking care of real issues. Thank you Rakesh ji, much much appreciated!!!
Dulhe ke hath ki mehdi abhi tak barkarar hai 👏👏
Happily enjoy ur new phase of life GT brother 🤩😍
I got a problem in my samsung A52 regarding charging port back in the beginning of this month nd samsung gave an excellent service via phone call as well as home taking (which they took ₹200 for taking from home nd delivery the phone back) nd repaired it within 4hrs nd gave back the phone within that day only 💯🔥
My mother's m21 got dead after 10 days of purchase. Visited the service center, staff was amicable. My device was replaced although it took them 1.5 months for replacement. But no problems after that. Samsung provides the most reliable and hassle-free service for sure.
@@sanskarsharma100 You are saying that because you never experienced Apple's. They will literally replace in front of you at that moment, And if you want refund then they do that too, even if the reason is as simple as "you don't like the color"
@@dragonforcegaming7555 Well, I was not comparing it with apple. Apple service is for sure the best. As iphones cost way more. while, M21 was only for 12k.
@@dragonforcegaming7555 yes bro but it's only ur opinion.
Literally apple's customer care sucks!
They give nevertheless minded reasons and for replacement... They'll only take if it's somehow have insurance.
They'll coat more but no matter, they're busy in making money
@@dragonforcegaming7555 but yes!, Apple is somehow good in service 😊
This man is literally raising the bar for tech channels , setting his own benchmark in this industry. Amazed . Hat's off to your work 👌🏻.
Ye hota hai ek true youtuber jo apne audience interest ke according kaam karta hai jisko pata hai aam aadmi ko kya kya pareshani ho sakti hai usaka problems apne informational video ke jariye help karte hai . That's why I really like to watch your video because you're truly honest for your passion
Just one request bhai , never ever leave this honesty 😎 i have seen top tech youtubers tend to lose their honesty after reaching a successful viewership but you have proved from time to time that you will stay honest always 🙌 keep it up bhai✌️
Video title should be :- roasting smartphone brands customer care😂😂
Your title is perfect.
Yes perfect💯👍 😂
Bro apt title.. but would like to say that most customer care guys are dumb people with little or no knowledge of the brand's they are working for.. even tech support of biggies like amazon and flipkart are not aware of what they are selling 🤣
@@sukhmeetsingh9520 true bro
Are Nahi
Maine is iraade se nahi video shoot kiya
Ye khud aise nikle 🤪
Im an iphone user… love the service… but in this video i loved samsung call back after realising their mistake..
Bhai kaa content koi soch bhi nahi skta aise prepared hota hai khud content sochna or uska sara process khud spectate krna🤞🏻 its amazing....
My experience with apple customer care is amazing, they explain each and everything in detail. In my case just to confirm they arranged a follow up call and the person told me that u will get a call tomorrow between 2:00 to 2:15 and to my surprise I got a call exactly at 2:01. Amazing experience .
Yeh just sell 5 kidney then they will help you
Apple के बच्छे bro पैसा भि उत्ना हि है 😏😏
Can you provide the exact number to avail this Customer Service from Apple. Please. It will be a great help!
@@chandramaulisinghudawat4196 since I work hard and earn I don’t need to sell kidneys brother…
Even my experience with apple was awesome. They are knowledgeable people
I like how he corrected everyone of them….it’s necessary that every person should get right information but at the same time it was a bit embarrassing too 😂
Love from Lucknow ❤
M 2 from Lucknow
Please do this with the customer service of Jio & Airtel. It is really HARD & HECTIC for a normal customer to be able to reach out to their executives.
if dis guy is covering after sale services, he's doing everything above all. thanks brother 🌟
This makes you way more tech person man... Rakesh ji
Your way of information sharing is marvellous..
Keep it up😇
Mere samne bhi yahi kia tha in logo ne ek old age admi apna phone leke aya ki isme whatsApp nhi chal raha aur mi walo ne bina puche sara data delete kar ke naya os dalne ki baat kar rahe tha to maine kaha unse el baar mujhe dikhao to pata chala ki dikkat whatsApp me hi thi mobile ek dam thik tha 🤣🤣
@@saurav5520 😂
The major reason why apple has best customer support because it' a U.S based company. People in U.S need customer support like anything they literally Don't know that phones have SIM card. They are trianed to share every minute information very precisely. And one more thing it's a premium band the price of the device is included for exclusive customer support as well. I am very sure because worked earlier in BPO for U.S carrier client.
It's the real fact
True. Thank you for sharing your insights. Helps us understanding why things are the way they are.
Apple has always been the Brand which had the best customer care. Even there replace policy is extremely good. Android Brands never cared much about service centre and customer care helplines.
The other reason is cost of their phones which includes amount for service and support as well, which is not in case of android phones.
❤️
ruclips.net/video/QBTwzYKx-kE/видео.html
Today I've subscribed to your channel because of this type of video.. This is very informative video for non technical people
Eye opening video. Never realised bcoz I never called customer care regarding this basic info.
I really appreciate this video of yours.... they must be trained properly with good incentives. 😊🙏
Sir aap kasam se dil jeet lete hai Videos se.
Aisa lagta hi nahi hai aapka videos dekh kar ki aap RUclips influencer hai aisa lagta hai ki aap ek family member hai jo humlog se baat kar rhe hai virtually.
Most honest youtuber ❤ polle khol rahe ho bhai aap companies ki customer care walo se zyda 1st class ke bachho ko pta hota hai aaj kl ke
You try lots of different things compared to other youtubers. That's why I love watching your videos. Please continue to make this type of videos❤️❤️
Now this what a tech content creator should do , because of u guys technological content is improving in a very good way ,it feels like yes I am watching to a tech video of 2022 and not that old style unboxing videos or review videos , amazing content . Hats off to u and your content bro 🔥🔥🔥
Thank you for making this video, I hope brands would take it seriously...
Rakesh Bhaiya Salute to your working passion
"Haath ke menhdi utri bhi nahi aur aap apne kaam par"
🫡🫡🫡🫡🫡
Very unique video-test of brand service. Very nice
One and only Indian tech RUclipsr who is 100% true to his profession. No crap. Pure content. Loads of love from Bangalore ❤️
Please make video on hyperx quadcast vs blue yeti mic
Sir you are just awesome .....what a level of unique videos .....Love from Bengal ❤️👍
Please talk about the user interface of the softwares of different mobiles like some good things or bad things or handy day to day features.
please also include brands such as motorola in these type of videos too
love your videos 🥰
bina jyada negative hue na hi koi cringe reference diye, clean saaf bhasha me constructive criticism, to the point, and very well structured. Yes that is exactly what I could make of this video. Great work. Nice concept. Thank you for sharing this one and good luck for the next one.
while the other you tubers making videos of unboxing, on the other hand legend are making videos like this , love u man , i have a request please make video on pixel repair service
Really Great videos, You also make video about Under warrenty Devices issue. go to Service centre and check, what they make totally Fool to customers. Software related issue or charging issue. Mainly these are commen issue mostly..... And they give reasons that your devices is WATER DAMAGE * so we can not repair your device 😀.......
Try this personaly, MAJA AAYE GA 😎
Bro he have checked already see his previous video🖤
Brands be like "" Ye Rakesh hamrey class Lena band kyu nehi karta """ 🤣🤣🤣🤣🤣
authentic youtuber. please stay as is is sir we always suooprt you. love you @Gyan Therapy
It is actually all about the outsourcing business.
Companies used to outsource their customer services to BPOs like Teleperformance,Genpact,iEnergizer etc.
To save another margin these BPOs used to hire average candidates who dont have any relevant background and offer salaries like 7k 10k in Cities like Delhi NCR etc.
Training cost bhi bachani hoti h and or bhi kafi sare genuine reasons hai iske piche
Lack of knowledge
Sir please make video on your experience with brand this year same as like you made previous year.
Customer cares be like: Aaj school ki surprise test ki yaad aagyi !! 😅
Btw... nice video brother ❤️🔥
Hello sir , I am following your videos from almost 3 years ago and I watched your youtube channel growing from your Samsung a50s phone videos and your home town videos where you're making video holding umbrella and using tree as a tripod and now you're one of the best tech content creator in youtube and this is the first time I am writing a comment on your video and I am hoping you are reading this i want to say that i have learned alottttt from your videos sir, you never disappoints no matter what the condition is and thank you so much sir for your efforts. ❤️
Thank you 🤗🙏
Thanks for giving us a deep information about the reality of service centers you are my number 1 tech channel
Rakesh Bhai Please make video on
Logitech g502 X plus vs Logitech g Pro X superlight
Executives be like : yeh sab toh syllabus mein nahi tha
woh initial level wale hain. Executives ye sab questions bohut acci tarah se jaante hai
India mein maximum queries slow charge , sound problem, camera problem ya koi normal ke related hote hai so unko yehi cheezo ke liye maximum train kiya jata hai
This is what we mean by Quality content. Keep up Rakesh Bhai and many many congratulations 🥳
Realme won my heart😂😂😂
😆
😂
Realme was like "this is the Real Me"
🤣🤣
Real me 😂😂
Sir you are provide such a great information for your subscriber and you are the best and real tech RUclipsr and sir un topics pe baat kartey hai jis pr koi baat nhi karta hai
love you sir❤️🤭☺️
Bro ,make same video with laptop brands..like msi and others. because they are more expensive and need the assistance utmost....unlike mostly Mobiles sold are under 20k..
Hello Brother,
I am Fan of your videos in the way you share your thoughts and details of devices are extremely satisfying..
Actually I contacted you bcoz i want to buy a POCO phone,
but for the confirmation of one specification I called POCO twice, and some person attended the call and revealed his number also. and said this is not a POCO number..
Rakesh Bhai ki investigation se bachna kisi bhi brand ke liye mushkil hi nahi namumkin hai 💪
btw , your content is useful , necessary and amazing as always , keep it up 👍👍👍
Thanks for heart, Rakesh Bhai ❤️
Bhot bhadiya sir aise hi pol patti kholo in company walo kii
bro this is vey true service centre walo ko aur mainly to salesperson ko phone ke bare mai kuch bhi nahi pata hota wo kuch bhi bolte rehte hai bas phone bik jaye
Love you sir ji and love from Rajasthan india 🇮🇳 🙏 ❤️
#GYANTHERAPY
I don't even watch MWTB or MKBHD anymore. GT leads the way. 🙏🏻👍🏻💯
Sbko dekhiye jaha se info mile lapet lijiye 🤗
@@GyanTherapy you are special
Sb bolte h ki bss Hume dekho
Pr aap sbko promote krte hain ❤️
@@possible7153 Humbleness personified = Rakesh Sir! 💯💯
@@GyanTherapy We All Wants You To Please Make Video About-( POCO X4 PRO 5G phone All Bugs Fix All Problems Solution With Dual Stereo Speaker High Volume Dolby Atmos Testing With All Settings Tips Tricks Hidden Features Also Detail Comparison With Realme 10 Pro 5G phone )-Please
@@GyanTherapy youre better
One of the best and faithful tech channel in india. Din din payar barta hi ja raha hai bhai.
I really like the way you are changing the seating location during the call according to Brand!!😎😎😎😎😎 .....
Very interesting video guru!
RAKESH bhaiya again another hit video ab toh century bhi paar hogyi♥️
Really Rakesh Sir always presenting ground reality on channel, not like other tech youtubers only making for money. Super Liked.
Sir Mass buy review everything of every brand like mivi wala video (we really like that mivi all products simple straight clear reviews )
“It does not matter how slowly you go as long as you do not stop.” 👍 great
Gyan tharepy ke samne service center valo ka gyan nhi chalta😊😁
Content OP🔥😍
Very well, it will help to make the service better 👍.
Best video ever rakesh bhi 😍
People at Apple customer support are very Polite.…
Though there is one downside to it , they try not to be too straightforward … which can make the calls long
That's a pro for many folks
@@dragonforcegaming7555 i don't think, it's at the end consumer psychology.
Apple care always try to be polite and friendly. That makes a consumer feel good, positive, it makes him psychological satisfaction. Of yes what i paid i deserve, secondly polite and friendly speaking influence a consumer to buy good again in future.
Btw knowledge was great.
These customer care centers should be opened in Tier-2/3 cities.....
Cause 10-12k in big cities doesn't get you good employee, but you'll get bang for your buck in Tier-2/3 cities...
Very true, i-phone customer service is simply brilliant. They bring the human element to their conversations.
Bhai hamesha aapki videos ek dum zabardast hoti hai, ekdam unique👌👌😊
Most honest tech youtuber in india
That's the reason I subscribe Gyan Therapy ❤️😊
Best technical channel at all that's the reason I am like his video before seen 🤗
I think V1 chip is a display driver chip and also do color correction in software
I think because you when display resolution is low than performance will improve thats why i dont mean low resolution i means it shares the display load in terms with the possessor
Is baar toh chalo aapko sab kuch already pata hai. Agar koi layman call kar ke puche jisko tech ka nahi pata, usko toh yaar Yeh log chuna laga denge.
Great work as always!
Google hi karle isse accha to 😂 kon itni mehnat karega phone lagao baat karo
This is called content......
The reason why gyan therapy is different from others........
Bro, hello, i am a samsung user from Hyderabad, here the helpline people r very good and they know about the phone , so basically the cust care depends on the locality u live in
Sir, you are one of my inspiration... I am saying this From my heart.. and will always say... ❤️🔥
All special features explained in one video ❤️
I'm still happy being a samsung user to the fact that they called by themselves after realising the mistake done by junior,
So it means, they are actually monitoring them.
Means at least they are looking/working on improvements.
Anyways, a great video other than tech..
Great job.
Me too Samsung user. 3rd Samsung phone in a row
I don't think they monitored it. Most probably, the employee reported the incident and the executive was ashamed of such an answer, so he called back, knowing if Samsung comes to know of this then he's gonna hear a lecture and the employee might get fired.
@@dragonforcegaming7555 so atleast they bothered about this.
Unlike others... They didn't do anything at all.
That's what my point is.
@@mahinkhan3721 I'm using samsung since 2009
@@anandprakashsingh8996 Yeah compared to the Realme and Xiaomi guy, Samsung's response was better.
But to be honest, oppo and Vivo's response was even better. They genuinely tried to answer the query, oppo's one even took some time to know about it then made you understand(which Samsung, Realme and Xiaomi should do too), while Vivo's one already knew the answer and did his best to make you understand.
Very Important video❤️
I Like Your all video👌
LovE from Bangladesh ✌️
Bhai aap bahut lajawab videos banate ho 👍👍 I am salute you
*Such a wonderful content ! Bringing out the ground based truth of brands...* 💜🥂
Shadi ki mehendi hatho mai dikhai de rahi hai sir..congratulations sir love you ♥️
I do tested such things in all offline stores also...guies standing for helping customers in almost all shopes doesn't know much with the product's they are selling there...
Right mere sath b hota same to same hota sim customer care wale bi Aisa hi karte hai 😊
hello bhai!! hellooo??
😅😅
nice video btw. great content as always
This is the reason why I like him 🥰than so called tech youtuber 🤣
Great video with great efforts 👍 thanks for the video 📷 💓💓💓
👌👌 keep exposing 👌🏻👌🏻
eventually this will benifit customers & specially to your viewers 🚩🚩
Quality content as always
Jai hind sir..congrats on your marriage..🥳..real life scenario content is what differentiates you..👍👍
That's why when I have problem or want to know about anything about phone I search on RUclips not call on 😂😂 customer care
Awesome topic you raised
His reply after answer is my fav part 😂😂😂😂
No one is as Sincere as APPLE CALLBACK request
This channel is most honest Indian tech channel. Linus tech tips and gyan therapy only channels i trust
Rakesh ji ne Kamal ka gyan Diya 🪔. Dhanyawad GYAN THERAPY Bhaiyaji.😊😊🥰
Hello Rakesh, I truly appreciate your hard work.
Still, you need to understand those people are not an engineer or tech experts, they need to learn every day as the number of phones and technologies are invented every day.
I think they have basic knowledge of their products and to some extent, they helped you with the correct information.
Legitimate content + trust = Gyan therapy 🔥🔥
Bhaiya tum sab ko achha se samjha rahe ho company se information le rhe ho
How to check device have full Knox or not ex. F23 vs A53