Parents Of Teen Who Died In A Minivan Advocate For Upgrades To 911 System | Megyn Kelly TODAY
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- Опубликовано: 17 окт 2024
- In April, 16-year-old Kyle Plush died in an Ohio school parking lot after getting trapped and suffocating under the third row seat in his family’s minivan. While Plush managed to call 911, police did not locate him. His family is now advocating for upgrades to the 911 system with their campaign, Kyle Plush Answer the Call Foundation. NBC’s Blake McCoy shares Plush’s story as his parents, Ron and Jill, join Megyn Kelly TODAY in their first live interview.
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Parents Of Teen Who Died In A Minivan Advocate For Upgrades To 911 System | Megyn Kelly TODAY
I remember in 4th grade I was in LEGO club with Kyle. We would make robots out of LEGOs and it would do challenges. And I distinctly remember him because he was the only person who knew what he was doing. He was so smart, even then. I remember we built a table for the robot to the challenges on and the parents who were helping us were so stressed because they had messed up the math on the blueprints for the table and he was able to say “well this doesn’t line up so it must be this block of wood that is wrong”. Even the adults couldn’t figure it out. He was such a good person and had so much to give to the world. This is devastating.
Lily Coffee wow. Thank you for your comment. Just know that everyone watching this feels the terrible loss. Only the good die young
That’s really sweet of you to share. I hope his parents see this.
this story could've been prevented
what i mean: Kyle could've been saved
I personally didn't knew him but he seams smart and happy 16 year old it's clearly the dispachers failed and they got fired but hoping his passing will help someone else in the same situation.RIP
This story always makes me cry,because his death could have been prevented!
When he says , “if I die , tell my mom I love her “.
The Happy Camper made me cry to hear that, he knew they wouldn’t find him in time and he knew he was dying. How horrible
Its ashame his mother hasn't heard that message, and probably never will, as she will refuse to listen to it (which is understandable)
Yes, it is terrible. I wonder if Honda has found themselves at fault and if the sister and parents are doung okay, considering.
he shud have made a call to his parents but maybe siri has limitations :/ i m not blaming him but he might still be alive as his father would have known e xacly he was.. also i dont understand how when his tennis lesson finished no one saw his car? and think hmm might check up or w/e?
@@klrcat9769 Some things are best left alone. It will further traumatize her. Once heard, you cant unhear it. Our brains have a photographic memory when we don't want it. It never works like that when we need it to!
That husband is so gentle and supportive of his wife. You can see how tender and loving his support of her is. It must be so hard for both of them. I’m glad they’re doing this important work to honor their son’s memory.
yes: it's nice
@@elizabethann42 Talk about having grace under pressure! This couple is an amazing example for any parent who experiences the horrible tragedy of losing their child.
It’s said that most (many) parent couples end up divorced because of the overwhelming grief just pulls them apart.
However, this couple doesn’t seem to be blaming one another.
I pray they’ll receive the blessed “peace that passes understanding.”
I pray they’ll really dedicate themselves to doing very positive things and dedicate themselves to one another - to become stronger together as they honour their wonderful son.
they are both religious morons
Many couples break up after the death of a child, as it seems to drive them apart. The opposite appears to have happened here, which is a relief
They're equally grieving.
They know each others pain.
The 1st officers didnt even get out of their squad car to look for a trapped boy
The 2nd 911 op didn't relay critical information to find him
That's ridiculous.
no, getting yourself trapped in a minivan is ridiculous. The cops were being reasonable humans... who could possibly be so incompetent to get trapped in such a way? SURELY it's a prank, based on how stupid the scenario sounds. That's like calling the cops and saying "I'm trapped in my refrigerator!!! HELP me!"... you would be within your rights to assume that was a prank call, would you not?
Gabrielle Ladder, a young man lost his life due to a freak accident. He is not to blame for his own death. Display some compassion instead of victimizing. Clearly, every 911 call must be taken seriously, but these 911 operators have a tendency to treat some calls with a lack of professionalism. Failing to Relay critical information to the police displays incompetence. Even the 911 operators tone of voice lacks compassion , the system as a whole failed this young man. Prayers of strength for his family~ May the good LORD be with them in there mourning. There is true justice with God Almighty, these incompetent individuals will be held accountable for there ungodly attitudes and lack of human compassion. Amen~
Slack to say the least...
@@BayMacDre415 I cannot believe your lack of understanding that a freak accident can happen to anyone of us and at any time. It can hardly be described as ridiculous. It's an horrific tragedy.
@@BayMacDre415 Have you heard of freak accidents, Mr. Dumbdumb?
Oh gosh, my heart breaks for these sweet parents! I can’t imagine loosing a child, especially knowing that the child tried to get help, and it never came😔
steve b, that is absolutely NOT what I said! I have three children, and I’ve lost a 4th in pregnancy. I was referring to the fact that this child did call 911 for help, the police drove by for one of the calls, and did not bother to get out, and investigate further! That is adding insult to an already tragic situation. Any time a parent looses a child it’s heartbreaking! Are you kidding me responding with such malice because you misunderstood the way I worded something. THIS is exactly what is wrong with our society today, you could have simply asked for clarification. Goodness!
steve b please delete your comment. you are obviously replying to something that was not written
@Fay Kitnightly No they aren't sueing...... Cincinnati has done EVERYTHING to try to stay on top of this tragedy, to this day, it's still in the news daily
For anyone wondering what happened with this- This family got a settlement of $6 million. $250,000 is going to improvements for the 911 call center. And Cincinnati police are now required to get out of their cars and search by foot, among other changes, when they respond to 911 disconnect calls, 911 silent calls, and calls for unknown trouble.
I wonder if there is some liability also with Honda? The seat flipping over...the cause
Thank god the trying to make things better for future calls
I did call 911 from home, they called me back and hung up, they showed up.
@@lulu8090 that will happen with landlines but not cell phones
@@kennywoo206
Yep it was the case.
They can locate you with a cell phone tho if you allow it.
Why couldn't they find him in his own high school parking lot? The dispatcher should be in jail and so should the cops
agree 100%
Definitely
Terrible
apparently there was like 7 different parking lots in the school, not making ANY excuses but it is good to know details. the dispatchers really messed up in this case. especially the second one, didn't relay any of the info given to her.
@@doublefeature he said he was in the sophomore parking lot.. that's pretty specific
I can see the anger in her eyes. I don’t blame her one bit.
I also see the hurt & pain in his mother's eyes. So sad 😥
If you're seeing anger, check the mirror. I only saw loss, and resolve.
I'm so sick of this. So many of the 911 calls I have heard the person calling says their location clear as day 10 times over and over and the dispatchers STILL say "WhErE..."
Marijuana Marketplace I agree 👏🏾👏🏾👏🏾
Dispatchers are responsible when there speaking to someone too
Right, but _is_ it that clear here? I don't think everything was done here that should've been done, but one sticking point seems to be the delay caused by not having an immediately clear location. Half the things in Cincinnati are named "Seven Hills" this or that. It's the "City of Seven Hills." Or maybe there are parts of the call I haven't heard.
And how could they not just f*cking pinpoint where he was using his phone? This case is just sickening.
Many of them have poor attitudes and are angry. They don't care. Not all
They didnt need 911 updates, they just needed dispatchers to care. He told them where they were. Cell phones tell us where the person is. I wished they cared.
or just plain old do their fkn job. this sickens me to my core.
Totally agree
Yep yet they know where to come when your cell accidentally calls them... He gave them all info!
The cops were being reasonable humans, and I don't blame them at all for thinking it was a prank... who could possibly be so incompetent to get trapped in such a way? SURELY it's a prank, based on how stupid the scenario sounds. That's like calling the cops and saying "I'm trapped in my refrigerator!!! HELP me!"... you would be within your rights to assume that was a prank call, would you not?
@@BayMacDre415 "this is not a joke, I am going to die here" heh, yeah totally a prank dude.
911 has to change. Too many hang ups too many unanswered issues, too many annoyed operators. Prank callers have ruined it for many in a serious tragedy.
Ciera Howell I agree what needs to change ? 911 operates r also ride too
@@suzanneschulz8479 you ment"rude"
but I still understand
@@elizabethann42 I thought she really typed "ride" 😂😂
Thank you for telling that she did typo in the comment 🙏
@@hoomaninearth7234 Your Welcome
Too many Karen's misusing 911 for ridiculous and made up assaults etc.
When he said help 3 times it broke my heart..... the desperation. 😢😭
Imagine the fear this child would have had. Knowing he would die but with no help.
😭😭😭😭😭
This is one of the most heartbreaking cases I may have ever heard... Kyle should still be here with us. I'll never look a minivan the same again.
I think a lot of this was ignorance on the dispatchers part and laziness on the police. My cell phone pocket dialed 911 several times 13-15 years ago and the 911 operater was able to give me my exact location at that time, and this was before smart phones! My prayers go out to the family.
Yes, we called by accident and they heard someone scream they showed up at my house! This should’ve never happened! RIP Kyle
Heartbreaking..the police didnt get out of their car??wtf this poor family.
ikr
so sad isn't it
r.i.p Kyle
That poor kid must have been so scared.
That poor boy, KNEW he was going to die without help. Those dispatchers are a disgrace!
Kyle, believe it or not was a couple houses down from mine. We lived in the same neighborhood. I never saw not smiling. So jolly. Always. I’m so heartbroken that he’s gone. I have so many memories of him. We love you Kyle!
This family is going through such a heartbreak. I couldn't imagine loosing a child. May God be with you and help you through this hard time.
This is so profoundly tragic. My heart is breaking for this devastated family. How noble they are that in spite of their devastation, they’re transforming this to save others’ lives. God bless all of them.
steve b How cold! It IS devastatingly tragic...they are not having to play up anything! You are probably one of the people named in their lawsuit...to be so vile and full of hate! Believe me, I am sure they would love to have their son back more than all the money in the world. I hope you never face the heartbreaking loss of a child.
I can't believe the cops didn't bother getting out of their car. Just so sad. So sorry for your loss. I'm so sorry the emergency services let your son down
Yes, cops are suppose to get out and search the perimeters and in and around the vehicle, with a flash light if it's dark, and knock on the window, if they can not see in well.
This incident always brings and will always bring tears to my eyes. This beautiful brave mature loving boy is telling his mom in his last breath that he loves her. This is just too much to handle for me. I can't imagine how difficult it must be for the parents..especially the mother.
really sucks that if he could have called his parents they could have actually helped him ...
Maybe. It could have gone to voicemail.
Sometimes when people go into a frantic they call 911 instead of their parents. Stfu
He did try to call using siri, but it didn't work. I'm guessing because the contact was named "plush family home" which might've been a bit confusing to siri when combined with his voice being muffled. Really tragic. Worse even that he was found by his family rather than the police.
He could not call his parents because his phone was in his pocket and he could not reach it. He called 911 only with siri's help.
I know, my guess is because when you try to call anyone using siri it asks for a passcode which he could not provide. the only call he can make without entering that would be 911. I'm sure he also tried calling him parents.
So very sad he spoke clearly , No matter if it was a prank call you still go search ! What an angel he is for sure.
This is so sad
This is the most heartbreaking story I have heard in a very long time. Truly a tragedy. I pray for God to give those darling parents and their family, some comforts through their grieving.
I have heard TOO MANY botched 911 calls ... 911 operators even being rude and dismissive-WTF?! The most important change is to hire better. Hire SMART people that actually LISTEN instead of talking and demanding information. It's a hiring problem. I'm so sorry for the Plush family's loss.
The make like 14$ a hr if you wanna do it go do it. See if you can deal with the child calling in about both his dead parents I know a lot of 911 operators and there smart asf and obviously don’t do it for the money. One bad operator doesn’t represent the whole community.
@@gabrielboyd8780 But it's not just one bad operator. There are so many 911 calls where the operator just didnt care. A guy bled out because the 911 operator didnt send any help. A woman drowned to death, but before the 911 operator was barely even talking to her and she yelled calm down when the woman started crying. There are so many calls where the operators just didnt do their jobs, and people die as a result.
The hiring is a problem. I was hired as a 911 dispatcher and got zero training in Texas, they just expect you to know how to handle situations. I was also 18 straight out of high school. I got out cause I didn't want to get anyone hurt cause I wasn't trained to understand how to relay information properly to police and I would just get laughed at(everything is recorded)The pressure is insane cause it could be your fault if someone doesn't get the help they need. They left it up to trial and error for you to learn. They could of least gave a power point on how to do this properly for every situation but I was just supposed watch a dispatcher take a call when a 911 call comes in and then get the hang of it, there is so much to learn and making a mistake cause you haven't encountered that situation will haunt your dreams.
@@lovedove6108 wow. That's unimaginable! No. Formal training! Yikes! We need federal standards sounds like!
This really makes me very sad. What a beautiful soul. His parents seem like very good people no wonder he was so amazing. How awful this happened.
One can connect a lot of the dots as to why Kyle was so intelligent, caring, creative and self-empowered back to his parents. What a horrendous tragedy this must be for them yet they are dedicated to celebrating the memory of their brave man. May you grieve well, and your creative and healing efforts result in much-needed changes to the 911 system. Such changes will keep Kyle's memories alive.
So sad and what a handsome young man.... My heart goes out to Kyle and his loving parents. 💓
I heard that dispatcher did not help because they thought this call was a prank. 😠
So sorry for your loss. Rest in peace Kyle. I think what you're doing is remarkable we do need an approved nine-one-one system
My heart ♥️ goes out to the family
Why didnt the operator panic and get help instead of thinking it was a prank.
Maybe they get flooded with prank calls so much they started not caring, especially if the call sounds fake. The terrible irony of his situation was that due to his circumstances he was forced to sound calm. So sad.
I believe they are trained NOT to panic...panic helps nothing, however, the 911 operators should have been more organized with their communications... especially with the 1st responders...
He was an angel on earth
I remember this in the news. So so 😢! Another example of no justice.
What "justice" are you envisioning? We need to be careful that buzz-phrases don't become a substitute for actually thinking about what we're saying.
griz063 Do you think the second 911 operator of the leo’s who didn’t bother getting out of their car were “just”? Think about it. 🤯
This story made me sob. It’s such a horrible tragedy what happened to Kyle and his family. I’m so sorry for their loss of such a precious child. God bless you through all your grief. Thank you for the changes you’re making with our 911 operations.
What a brave young man he was. I’m so sorry for your loss.
Please accept my condolences in regard to your son Kyle. My heart hurts for your loss. Bless you for using the tragedy of his death to make sure more lives are not lost. Your strength and sorrow are profound
I am 16, and I think of Kyle all the time, he’s like a friend from heaven, I never knew him, but I admire him, I actually did a tribute to him on April 10, and I’m thinking of another next month, July 12, that was when I, myself, discovered the heartbreaking story, and let me tell you, I was like, oh my God! What in the world did I just read?
I hope Kyle comes to his mom in a dream and let's her know that he's ok. She looks so hurt and sad.😢
So heartbreaking! I lost it when he said to tell his mom he loved her if he didn’t make it 😭😭 maybe she needs to hear that call to know. Ugh, that host needs to stop with her stupid facial expressions!!!
It crazy how some of my friends knew him and I didn’t know him but I know a lot of people who did and it’s just awful that this happened to him and no one deserves that.
It’s crazy how you keep flexing you know people that know him
@@Sadaaaaf idu can you please explain a little bit more
tysm
If he would have called his parents, I think they would’ve been able to help him and get to him quicker because they knew where he was poor kid
He did try to call using siri, but it didn't work. I'm guessing because the contact was named "plush family home" which might've been a bit confusing to siri when combined with his voice being muffled. Really tragic. Worse even that he was found by his family rather than the police.
They didnt have his full name
When someone calls 911 instead of someone they know, you have to take into consideration that he or she might not be able too. There was a case where a woman called 911 because her phone was broken and she just got a a new one when she got in trouble. In this situation, the boy was not able to reach his phone. He called 911 via Siri.
I agree frfr
I cried . This is just so heart breaking . He called twice! If the responders did put much effort he would have been alive.
Yeah, 911 operators can be infuriating to listen to. Ive listened to 911 calls where the operator keeps asking the same question even though the caller has given them the answer several times. Sometimes they just need to listen.
I find many of them sound like they have low IQs and a limited soul.
It always seems to be the nice decent helpful caring people that die and more often than not unjustified, whilst all the thugs murderers and scum always seem to get away with it and live long and happy lives, where is the justice, this young man who used his life to help others deserved better.
Tmai
Many kids caught up in gang life get killed as well. So it’s not just the innocent, although I wish there were a way to make some sense out of it.
Imagine how terrible that must have been, he finally sees the flashing lights of the police cars he had called and they just leave.
God bless you! My heart breaks for these parents. What a horrible accident. I can't imagine how hard this is.
Hi do you like charmed?
So very sad.
This is devastating, that poor family. I have hugged my kids a little longer after learning about this. 💔
my heart goes out to this young man and his family.
I would never be able to get over that
poor boy should have called his parents 😢
He did try to call using siri, but it didn't work. I'm guessing because the contact was named "plush family home" which might've been a bit confusing to siri when combined with his voice being muffled. Really tragic. Worse even that he was found by his family rather than the police.
He was using siri so their is no way he could've called his parents.
911 was the only option
I thought you could call anyone through Siri just by asking her to either call someone in the contacts or calling out the phone number?
He died on my birthday... Horrible to think that while I was celebrating this boy was dying 😭
Right now when im writing this comment more then 50 people died in the world
and if you read this comment in 1 hour after i posted it,more then 1000 people died already
It`s something like,10-20 people die every second worldwide
There is also a site where you can watch worlds population live...
Crazy to think indeed
THAT IS a freak accident. I have a mini-van and I don't know how the h*ll that could happen!
No one will know until they release the final report in September. All of the armchair forensic scientists on RUclips sure have figured it out though. The kid must have been stupid or he shouldn't have been crawling on the back seat, yadayadayada. These trolls act like they even have a clue or live in some world were they never make mistakes like that. I agree with you Pinky Green, for now all we know is that is is a freak accident.
Right right I have always own minivans and I can't understand my heart goes out to his family may he RIP
Wait I’m trying to understand as well because I don’t want it to happen to me. How did he get trapped in the 3rd row seats?
Something isn't right about this. He was 16 right? The pictures they keep showing is a young looking one.
@@ShesBeyondBeauty the make and model of his van has had a history of the third row seat coming off the tracks that anchor it to the floor, allowing the seat to flip backwards. When he leaned far over and down the back, to reach his tennis equipment, the seat flipped backwards, and pinned him, crushing his chest and suffocating him. I believe the van seats have been recalled. I wouldn't worry so much that it would happen to you, but, be vigilant always. You just never know.
What about the maker's of the Van?
as a 911 operator you should never be skeptical, this is rediculous.
Rrchy 100 percent correct! That operator was his LIFE LINE!!! What if this was her child and someone took it as a joke??
Very sad . I'm sure he looks down from heaven , he was good alive and an angel now
I don’t understand why the woman is covering tragic news. She asks stupid questions and WTF, she’s always smiling! Very disturbing
WaWa Original-Wa Wa the interviewer is pretending to be in a Miss Universe pageant n giving d most poignant answer for d right to rule d world as Ms Universe.
MK tops d charts as the most condescending tv host in d US.
It’s weird she will be so like concerned and considerate when it’s stories with happy endings but when they are tragic she is so weird
I am so sorry for this young man and his family.
Poor family, I wish them the best.🙏🏾
Rest In Peace Kyle🕊❤
Heart breaking. I feel so sorry for your loss. So sad to here is last calls for help.
Why didn't the dispatcher ask for his parents phone number???
Good one
Is this a design flaw? Sounds like the car makers have some responsibility here.
I'm so sorry for the loss of your amazing son
So heartbreaking. He is such an angel. I can't help but feel sad for him and his family. 😥
This is so heartbreaking 😭 God bless you all! 🙏❤️🙏
I wonder, could the company responsible for manufacturing the could car also be held responsible? This sounds like a major design flaw!
My heart goes out for this family
I am so sorry
Kyle, we are all remembering the teen we never met, And we have all been taught a valuable lesson.
I'M so so sorry... for all of you. Kyle, spread those wings 🙏🏻
Wow! I'm in tears. I'm so sorry for the plush family's loss.
This is so unacceptable in so many levels!!!!
Many years ago back in 1992 I bought a brand new Ford Aerostar Mini Van. One day I decided to unhook the 3rd row bench seat to see how it unhooks and hooks back in. That seat was sooooo darn heavy I couldn't even lift it myself to take it out of the van and put on the ground and I was a heavy and strong 28 year old woman at the time. This story is very sad but I think this boy's chest/lungs got crushed by the weight and that's how he died.
@ButtHeDinduNuffin in 1990??? Even my mother's 2000 van chairs are ~50 pounds!
Perhaps they thought he sounded too calm when in fact he was suffocating.
Exactly
So incredibly sad.My heart goes out to his family and their beautiful boy
How this backseat flip? Crazy.
I’m so very sorry for your loss. 😢💕
The 911 emergency and police failed that boy
Wow. freaky freak accident. Very sad.
After hearing about Kyle's story, I hug my son almost every second.
I remember this case. It was really sad, the police officers were looking for him.
KYLE PLUSH RIP. Such a sweet, smart, handsome, caring, loss for this world. But, yes he is making a difference. So sorry for the family.🙏
Awesome mother...I also have Life 360!
God Bless Kyle and His Family. 🖐
This was horribly sad!
Awe.....this is so heartbreaking
God bless this family
Just found this story and it has shocked me, wtf was going on with that disbatcher and police? His poor family need to be heard RIP KYLE
Poor boy! Omg! Im so sad! I agree 911 sucks! They ask too many questions when they should be sending help 1st then ask questions and major plus should be a smart 911 whers they can locate the person within seconds!
They should’ve sued that sorry system
I live in Cincinnati and this scares me that I'll call one day and they wont be able to help. I lived in Maryland growimg up and one time someone was trying to break in the house and I called and by rhe time they showed up from the station 5 min away the intruders were gone
How was he able to talk so well & talk so well Though given his chest was being compressed thats what baffles me
I wanna find the 911 operater 😡
Hearing his voice I get why the dispatcher thought it was a prank but at the end of the day that wasn’t his/her call to make they should’ve reported it anyways
If he call 911...why didn´t he call his mother for herlp? that´s not clear to me
This is so very sad, Kyle seems like such a good kid, kind soul all around. Did not deserve this, glad the parents spoke out about the flaw in the system.
Heart breaking. I cannot imagine