Quick Tip: Shaping culture in your business (Part I)

Throughout the next year, we are going to have several different repair centers talk about ways in which they work on their internal support system, and the culture they want those within their business to experience. In this video, Andy and Todd talk about ways in which they support the families that are a part of their teams, and ways in which they choose to prioritize their wellbeing.
discuss different aspects of each, from memorable “wow” factors, unique or inviting business interiors and level setting communication priorities and creating predictability.
If you want more on this topic, Michael Bradshaw presented during the 2023 IDEAS Collide Showcase at the SEMA Show, discussing ways in which he establishes and builds a winning team through cultural development. You can watch that online at • Michael Bradshaw on Cu...
Kena Dacus, Stephan Bozer, Tony Adams and Tim Ronak also discuss cultural changes in implementing a 4-day work week at SEMA, found online here:
rde.scrs.com/p/2023-rd13
We hope this helps! Share this video with your colleagues and others in the repair community! To learn more about SCRS or to join as a member, visit www.scrs.com.

[@davidlewis8211]

The process of getting a repair order through the shop A to Z is getting longer and longer. You have any ideas on trimming front end