The Importance of a Company's "Culture"

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As long as you’re funny, it can get you out of almost anything - even getting mugged, as co-founder of Between Two Ferns Scott Aukerman recounts. Unfortunately, not everyone out there is funny, although some people believe they are, and this is usually when you get bully-style humor where every joke is at someone else’s expense. In Aukerman’s view, real humor is about unity - finding the common ground with others - and it’s a gateway to empathy, which creates more genuine interactions. So if you want to navigate the tricky waters of social interactions, get people on your side during a work presentation, or stop a guy from taking your wallet, start with a joke. Scott Aukerman’s podcast is Comedy Bang! Bang!.
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SCOTT AUKERMAN
Scott Aukerman is the creator of Between Two Ferns, for which he has won two Emmy Awards. He is the creator, writer, and host of Comedy Bang! Bang! on IFC, In 2010, he founded Earwolf, a podcast network which hosts the Comedy Bang! Bang! Podcast and many others.
Comedy Bang! Bang! recently wrapped up its 5th season, with Weird Al as the band leader.
His latest project Bajillion Dollar Propertie$ premiered on the NBC streaming service SeeSo in 2016, and will return for a third season in 2017. He also writes and produces the Cameron Esposito/Rhea Butcher comedy Take My Wife for SeeSo. In 2016, he did a live tour in the US, and Australia. He is now promoting Michael Bolton’s Big, Sexy Valentine’s Day Special for Netflix.
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TRANSCRIPT:
Scott Aukerman: Unfortunately I think everyone thinks they're funny maybe and so few people actually are. I think there's a certain type of bully humor - bullies throughout history including people who have become some of the most powerful people in the world they just use their humor to make other people feel small and to be like every joke they make is at someone's expense, almost bragging about how much more powerful they are than the other person. And that to me is not the greatest sense of humor to have because while it's fun to slam your friends I think you really don't have a lot of empathy for the bully who's using humor.
I think the instinct to be self-deprecating starts when you're young and you don't take yourself too seriously when you're not popular and the world and your peers don't seem to be taking you seriously. I remember in high school for some reason I just heard that there was a huge dude who really didn't like me who wanted to beat me up. as far as I was concerned I had never met him but it was just one of those things where he had found someone smaller than him to pick on and so I remember just using humor to disarm him. And like he got in my face one day and I just was like, "Come on man." I started acting like really huge and tough. "I'm like come on I'll take you down. Come on bro. Come at me bro." And he just started laughing and was like you're funny man. And then after that we were friends. I was getting mugged once and I just ended up talking to the guy for 20 minutes trying to make him laugh. And at the end of it he was like, "You're too nice of a guy. All right. I'll see you later."
That sort of skill can really come in handy when you feel as if the world is against you in a way. to not take yourself seriously I think the world then has empathy for you. You always see it when you're taking a public speaking class they always say start off with a joke. People don't want to have lives where they're sitting there being bored by people all the time. When you're in charge of a company people usually hate their boss because they're mean all the time. Humor is a great tool to use to just get people on your side.

[@shelleydovey5396]

Despite the general perception that LinkExchange was a roaring success story, Tony Hsieh admits here that he considers the venture a failure due to the poor company culture that developed over the start-up company's growth period. This was one of his principle reasons for selling LinkExchange. He goes on to explain that (in hindsight), developing a desired company culture starts with intent from the founders and leadership. Simply hiring the appropriately skilled staff, regardless of how talented, is simply not enough. They have to be a 'good fit'. Hsieh contends that it is the responsibility of the owner / founder to create the working environment and culture that he believes is conducive to operational and financial success. Employees that want to spend time together outside of working hours are a good reflection of a successful company culture. Where the values of the leaders - and by design, the business - are very clearly communicated and lived-out by the leaders within an organisation, transparency, trust and mutual respect naturally enhances the performance of the company.
Hseih's comments regarding LinkExchange reflect a real-world experience of an organisation where, in terms of Schein's Levels of Culture (Schein, E. (2010) Organisational Culture and Leadership, 4th Edition, John Wiley & Sons), the Level 1 Culture (visible aspects / artifacts / behaviour) appear to be in harmony but the unseen Levels 2 and 3, the espoused values and basic assumptions are misaligned and result in a poor organisational culture.

[@austinwachira5185]

This was really informative and helpful thanks!

[@Richard-qi8xi]

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