How to Pair Your Hunter Fan Remote

Поделиться
HTML-код
  • Опубликовано: 19 сен 2024
  • This video walks you through the steps to pair your Hunter remote. Use this process to get your remote paired, so you can enjoy your fan from anywhere you choose!
    Shop the Hunter Fan Collection: www.hunterfan....
    Follow us on social media!
    Facebook / hunterfancompany
    Instagram / hunterfanco
    Twitter / hunterfanco
    #itsaHunter

Комментарии • 164

  • @twintelemusic
    @twintelemusic Год назад +2

    Just had to replace the batteries for the first time in four years since putting batteries in it! Impressive honestly.

  • @VoodardTX
    @VoodardTX 11 месяцев назад +2

    Wow! That was way too easy. I was doing it wrong by holding the reset button on my Hunter Symphony fan remote. This video worked great (touch and release the reset button on the remote) and the fan is spinning again. Thanks!!!

    • @debbiebreckenridge324
      @debbiebreckenridge324 6 месяцев назад

      Actually I need to reset my Hunter Symphony Which button is the reset button? Thank you so much. :)

  • @marlonfowler
    @marlonfowler Год назад +3

    If this doesn’t work, reset your the power at your breaker box. Worked for me.

  • @da-funfamily9089
    @da-funfamily9089 7 месяцев назад

    Thanks so much! Just bought a home with this installation 😅

  • @JamesBond-ke5tp
    @JamesBond-ke5tp Год назад

    Thank you for the video! We’ve been trying to find how to do this on google and coming up empty. All we could find was the model with dip sticks and not this one. Thank you!

  • @criminaldave3703
    @criminaldave3703 2 года назад

    I knew I should go to RUclips first thanks for the help

  • @TheMainMan318
    @TheMainMan318 Месяц назад +1

    It works but it took awhile for the reset to actually work

  • @TruthSerum101
    @TruthSerum101 Год назад +1

    If you think your old remote is broken, try pairing it before purchasing a new remote. I thought my old remote was damaged; however, it only needed to be paired again.

  • @juancortez9358
    @juancortez9358 3 года назад +5

    Do you know how do we do it without the light switch though because it isn't linked with the fan

    • @TruthSerum101
      @TruthSerum101 Год назад

      The video mentions the option of using a circuit breaker.

  • @travelingman484
    @travelingman484 Год назад +1

    Perfect thanks.

  • @dreamingcode
    @dreamingcode Год назад

    Thank u! I pressed too long and heard two beeps. I pressed quick and heard one beep, then it worked

  • @timandersdroid
    @timandersdroid 3 года назад +10

    What if you have more than one Hunter fan and it always pairs to the same signal and all the remotes turn on and off all of the fans? How. do you change the signal?

    • @Hephzibahh
      @Hephzibahh 8 месяцев назад

      That's exactly what's happening to mine :(

    • @alh5470
      @alh5470 5 месяцев назад

      Same issue did u find a fix?

    • @user-nu4xg2sh3i
      @user-nu4xg2sh3i 2 месяца назад

      @@Hephzibahh did you ever find a fix?

    • @user-nu4xg2sh3i
      @user-nu4xg2sh3i 2 месяца назад

      @@alh5470 did you ever find a fix?

    • @user-nu4xg2sh3i
      @user-nu4xg2sh3i 2 месяца назад

      did you ever find a fix?

  • @DSFiveO
    @DSFiveO 3 года назад +1

    Worked like a charm thanks !

  • @divinelyshpongled
    @divinelyshpongled 3 года назад +3

    What about unpairing?? why is this nowhere in documentation or anywhere else online?? I have a Unitron RC1 remote and no clue how to unpair

  • @jamifoster3649
    @jamifoster3649 4 года назад +7

    We installed 2 fans in 2 different rooms. The remotes are paired to the same frequency. How do I fix this?

    • @MultiMeshell
      @MultiMeshell 4 года назад

      Try this.
      ruclips.net/video/hmQQjXEWuQw/видео.html

    • @LOLI1707
      @LOLI1707 2 года назад +2

      I have same issue what's the resolve besides unhooking wires in the canopy?

  • @AngelA-kv5lt
    @AngelA-kv5lt 2 года назад +1

    Yup, this is the video that got my fan and remote working again. Mine was a little different, power off power on and it programmed itself. Thank you for taking the time and making your video. 👍🏻

  • @NatesDetailing
    @NatesDetailing 4 года назад +16

    What if the remote doesn’t beep when we try to pair it but some lights go off. Is there a safety switch and do the fan blades have to be on before it works?

    • @MOOMOO2728
      @MOOMOO2728 3 года назад +4

      No response? That’s what happen with mine also.

    • @afgshadowable
      @afgshadowable 2 года назад +1

      It’s suppose to beep to pair it

    • @gwamillionare
      @gwamillionare Год назад +2

      Mine never beep. Returned!!!

  • @kennytorres9203
    @kennytorres9203 Год назад +1

    Is it possible to turn the light on without the fan turning on this remote is horrible either i can’t figure it out or maybe it’s not possible with this???

  • @danielwood6168
    @danielwood6168 4 года назад +47

    So what do you do if that doesn’t work 😑😑😑😑

    • @Zenairo
      @Zenairo 4 года назад +11

      Agreed, I hate all three of mine. Never again.

    • @patriciaheard-hopson3802
      @patriciaheard-hopson3802 Год назад +5

      I hate them too

    • @snarktwain644
      @snarktwain644 Год назад +5

      Throw your fan away.

    • @zaazazza6555
      @zaazazza6555 11 месяцев назад +1

      Thats a tough one. I guess I would check to make sure the battery isn’t dead and make sure the fan has power. You should see a blue light on the remote when you press a button and the battery isnt dead.
      Make sure the receiver is set up and wired correctly, that it has power

    • @kentuckygirl8282
      @kentuckygirl8282 10 месяцев назад +3

      I guess the simple act of replacing the batteries was just too much for people. It's pretty pathetic that I had to Google instructions on replacing batteries in a freaking remote. Note to manufacturers: IF IT AIN'T BROKE, DO NOT, I REPEAT -DO NOT FIX IT! Now I'm going to have to replace the entire fan just because the remote refuses to sync up to the fan. 🤑🤑🤑Never buying another remote operated fan again.

  • @BADBRAD1959
    @BADBRAD1959 Год назад +6

    No it won't work on all Hunter Fans with a remote receiver because a lot of the Hunter remotes don't have a "PAIR" button. You have to press a combination of buttons, a process that works about 10% of the time. In my experience Hunter fans are great their remote controls however are pure cheap garbage.

  • @franciscojaviermolinagonza6753
    @franciscojaviermolinagonza6753 Год назад +2

    I have two fans, so the remote control is pairing with two fans hehe... how make I to pair only one fan?

    • @user-nu4xg2sh3i
      @user-nu4xg2sh3i 2 месяца назад +1

      Did you ever figure out how to do that?

  • @boonleng
    @boonleng Год назад +4

    Is there a way to unpair? I have a remote now works on both fans

    • @alh5470
      @alh5470 5 месяцев назад

      Did you resolve? Having the same issue. I cycle power, hold fan and light same time then click pair button on remote.

    • @WildDisaster
      @WildDisaster 2 месяца назад

      ​​@@alh5470both fans are operating on the same frequency, then. You need to find the remote box by the fan wiring and change its DIP switches so that only one remote works with only one fan

    • @user-nu4xg2sh3i
      @user-nu4xg2sh3i 2 месяца назад +1

      @@WildDisaster what if your fan doesn't have dip switches? I actually opened up both fans to expose their wiring and didn't see any dip switches. :(

  • @novascheller5957
    @novascheller5957 Год назад

    Try pulling the lite cord on the fan after all the other steps. That re-engaged the lite for me

  • @dmoney668
    @dmoney668 8 месяцев назад

    How do you unscrew the back because I'm using multiple different Phillips head screwdriver and I cannot find the right fit do you have the measurements for the right fit or the right size Philips head? Thx!

  • @PhilipLeCroy
    @PhilipLeCroy 6 месяцев назад +1

    We lost our remote but can the 99813 replacement remote work with the receiver that is already in our fan?

  • @andrewlewis9234
    @andrewlewis9234 Год назад

    I installed my new kempton Park ceiling fan. Lights work, fan works, but fan will not go to medium or slow speed. Only high. Lights are dimmable….and work….fan remote doesn’t slow or stop fan thanks!

  • @MOOMOO2728
    @MOOMOO2728 3 года назад +6

    I am extremely frustrated and upset with this new hunter fan . The fan seems to be OK. But the cheap remote is ridiculous. Also I’ve been having nothing but problems with connecting to WiFi and now I did something so my remote is not working properly

    • @LOLI1707
      @LOLI1707 2 года назад

      Same. Bought for the wifi Alexa feature and couldn't get it to work it unpaired itself and paired to other hunter fan and now remote turns both fans on. Ugh I keep reading I have to unhook wires in canopy but fan is too high on vaulted ceiling not easy for me

  • @robertsoria9293
    @robertsoria9293 2 года назад +3

    Please add a simpler function for the fan dimmer on remote.

    • @AngelA-kv5lt
      @AngelA-kv5lt Год назад

      There's a video ( how to pair Hunter fan remote ) next to your comment of( what video )
      If you're not seeing it here's what I had to do to mine. For some reason turning the ceiling fan off and the switch was not enough. I had to shut all power off at circuit breakers or undo fan wires. Try your power supply from circuit breakers first about 90 seconds for it to reset to your remote

    • @imrelentless9577
      @imrelentless9577 Год назад +1

      ​@Angel A mine makes the same sound in this video but only turns the light off and on. The speed of fan is on max and I'm freezing idk what 2 do. If I hold down the fan option it reverses the spin. I cannot change speed of fan or turn it off at all

    • @AngelA-kv5lt
      @AngelA-kv5lt Год назад

      @@imrelentless9577
      Not sure about that effect, but try shutting off power to fan from power source. (Fuse box) Sometimes it takes a complete shutt off to reset it..

  • @Luis-zs3zi
    @Luis-zs3zi Год назад +1

    Necesito un control de estos oara mi ventilador donde lo puedo conseguir alguien sabe

  • @ghosted-7815
    @ghosted-7815 3 года назад

    THANK YOU

  • @noahschulte5134
    @noahschulte5134 4 года назад +1

    Helpful for initially setting up that remote

  • @TroyKristoffer
    @TroyKristoffer 4 года назад +4

    Just installed the fan last week and already the remote stopped working. LED light comes on when pressing the button on remote but does not beep or do anything else. The pairing process in this video (remote looks exactly the same) does not work. What now?

    • @corycupp21
      @corycupp21 4 года назад +1

      Mine does the same thing

    • @syedqadir2802
      @syedqadir2802 3 года назад +1

      Mine tpp

    • @almightyzay7508
      @almightyzay7508 2 года назад +1

      mine did the samething but I pressed the pair button 3 times and it connected

    • @dariush3587
      @dariush3587 27 дней назад

      Mine is just a dust collector now

  • @williamthompson3542
    @williamthompson3542 2 года назад

    Worked in 30 seconds!

  • @brettnelson767
    @brettnelson767 4 года назад +18

    This would be helpful if that actually worked! Turned off once and won’t turn back on to pair. Have cycled power, turned off at the fuse box, checked fan wiring. Remote still flashes with lights. Just won’t pair! Have had for 3 months and was worried about this. What a waste of my day

    • @jaylemieux9169
      @jaylemieux9169 2 года назад +3

      I just bought and installed the this fan and the same thing is happening to me

    • @miami2kable
      @miami2kable 2 года назад +1

      Doesn't work for me either..only had Gan for 3 months and already not working..smh

    • @trinabrown5309
      @trinabrown5309 2 года назад

      Not working and have had the fan for 3 weeks. A waste and I don't have time for this.

  • @andrestexyn
    @andrestexyn 4 месяца назад

    Amigo una consulta, mi ventilador cuando llega la energía después de un corte de energía la luz queda encendida, se puede programar para que no se encíenda cuando llegue la luz ?

  • @theredbaron057
    @theredbaron057 4 года назад +1

    This worked for mine, thank you

  • @onyoiyabutractvchannel
    @onyoiyabutractvchannel 11 месяцев назад

    Nice idol

  • @JayCeeTweets
    @JayCeeTweets Год назад +1

    If you are getting the blue indicator lights on the remote and they stay on, this is an indication that the battery is low. The remote will stop working even though the indicators stay on. The only thing that you can do is replace the battery with a new battery. Then, just power cycle and hit the pair button. It ended up working for me this way.

  • @stephaniemorales7642
    @stephaniemorales7642 2 года назад +1

    So my fan is working fine, but when I try and turn on the lights with the button it turns on for a second then turns off and my fan makes a beeping noise, how can I fix this?

  • @B25BOMERLOVER
    @B25BOMERLOVER 2 года назад

    my remote did not have a button to pair control to fan. I turn the power of too fan and light the turn it back on and now it works.

  • @Gustamachio
    @Gustamachio 3 года назад +1

    Bought this fan from Costco .. wouldn't work straight out of the box. Returned it and couldnt get another one because they dont have the product anymore.

  • @freedomranch6094
    @freedomranch6094 3 года назад +3

    How do you pair the fan?

    • @afgshadowable
      @afgshadowable 2 года назад +1

      So attempt the back button with different batteries just 2 will work, this is what I did with the remote. If by chance the fan goes in the opposite orientation press and Hold the fan button until the light turns off and try it, if it still doesn’t work the first time press the fan button and hold again and try it (this happened to me when it didn’t work the first time).

    • @DanTheMan356
      @DanTheMan356 Год назад

      This worked for me (holding fan button after pressing the pair button) - thank you!

  • @timdevitt6216
    @timdevitt6216 4 года назад

    I’m trying to pair a second remote to one fan and it is not pairing any suggestions out there ?

  • @thedude3878
    @thedude3878 4 месяца назад

    Where can i buy this remote?

    • @HunterFanCo
      @HunterFanCo  4 месяца назад

      You can find remotes on this page - www.hunterfan.com/collections/ceiling-fan-controls.

  • @punkstitch
    @punkstitch 9 месяцев назад

    My power went out now my fan doesn't work I tried to reset the remote and it's still not working, is there anything else I should do?

  • @christophermontes3314
    @christophermontes3314 4 года назад +1

    What will happen if you hold down the pair button?

    • @HunterFanCo
      @HunterFanCo  4 года назад +1

      Holding the pair button will set off the WiFi reset in the SimpleConnect fans. -Nancy

    • @Luis-zs3zi
      @Luis-zs3zi 8 месяцев назад +1

      @@HunterFanCoy si extravié mi control remoto como le puedo hacer en este caso necesito ayuda o qué puedo hacer para que me funcione correctamente ya que lo tengo de adorno …!!!

  • @preety2608
    @preety2608 3 года назад

    Thanks a lot it helped me pair my remote and fan

  • @LyndaSs
    @LyndaSs 2 года назад

    I can’t reverse fan , i have the same white remote ..

  • @tW0shaDE
    @tW0shaDE 4 года назад +2

    I accidentally unpaired the remote that came with it and dont know how to re pair it

    • @seth6525
      @seth6525 4 года назад +1

      why does your pfp fit this comment?

    • @tW0shaDE
      @tW0shaDE 4 года назад +1

      Idk

    • @seth6525
      @seth6525 4 года назад

      @@tW0shaDE lol

    • @joshadams498
      @joshadams498 Год назад +1

      Well ya see, if you have multiple of these Hunter fans, the remote will pair to more than 1…at the same time. So, it’s a mess. Since mine don’t have wall switches and multiple of them are on the same circuit, working this out is going to be a real hassle. Ugh.

  • @haydeestoffel7568
    @haydeestoffel7568 6 месяцев назад

    Is there a shut off button on the ceiling fan? I can’t find my remote control 😭😭😭😭😭😭

  • @tswindle100
    @tswindle100 3 года назад

    Works perfectly!

  • @ChristopherOlson-xh6sy
    @ChristopherOlson-xh6sy Год назад

    Looks great, and with a brighter bulb installed that’s all the light you need. ruclips.net/user/postUgkxWF88GpljEn-0o34vtLFazEQ5h5Q33SjU As far as ease of installation- this was my first ceiling fan and it took about 3 hours because I had no idea what I was doing and also it’s helpful to have a second set of hands and a magnetic drill bit. Works great.

  • @jorge242
    @jorge242 2 месяца назад

    My Hunter remote doesn't have a pair button.

  • @Excalibur2
    @Excalibur2 Год назад +3

    This is the worst experience I've ever had with a fan. It's name brand and yet, it has terrible controls and an unreliable remote. Dimmer settings are difficult, so we just don't use it. Since we installed it, we have always had to press buttons multiple times until it works, and now it won't respond at all.

    • @Excalibur2
      @Excalibur2 Год назад

      I should say, I've had it for 2 years. Install was fine, controls were terrible. Cheap remote. It's basically disabled now.

    • @rpols22
      @rpols22 Год назад +2

      Same here. This fan is terrible. Remote is even worse. From the day we installed it, and it was installed by a professional electric company, it never worked 100% of the time. The battery finally died in the remote, so I just recently put a new one in, but now I have to pair it. Why on earth did they use a remote system that forces you to pair it every time the battery is removed! Makes no sense. Of course, the pairing doesn't work. So now the remote does not work at all, so I have no way of controlling the fan. This fan is by a reputable company and it wasn't cheap - it was an expensive DC motor fan and it is now a paper weight hanging from my ceiling. It will be in the landfill soon.

    • @Excalibur2
      @Excalibur2 Год назад +2

      @@rpols22 I just can't believe it, I don't think I ever even want a fan with a remote again. After replacing the battery mine was working again, barely. I still need to hit the buttons multiple times to get the lights and fan on and off. It's hard to believe something like this ever made it to market.

    • @rpols22
      @rpols22 Год назад +3

      @@Excalibur2 Yup! Everything is garbage nowadays. Makes you not wanna buy anything...

  • @michelleolson6645
    @michelleolson6645 2 года назад

    There is no pair button on our remote. What should we do?

    • @HunterFanCo
      @HunterFanCo  2 года назад

      Hi Michelle, thanks for your comment; please email customercare@hunterfan.com for assistance.

    • @jrewing3718
      @jrewing3718 5 месяцев назад

      Buy another brand and never get another Hunter - the new ones are absolute garbage.

  • @DHenry-cs8up
    @DHenry-cs8up 4 года назад

    Where can i buy this remote?
    What is the part number?

  • @BUENABARBARA
    @BUENABARBARA 4 года назад

    Does Hunter 42" ceiling fan Model#51059 work with the Hunter Remote Model#99119?

  • @steveparker5804
    @steveparker5804 2 года назад

    No pair button for 99122 remote.

    • @HunterFanCo
      @HunterFanCo  2 года назад

      Hi Steve, thanks for your comment; contact customercare@hunterfan.com for assistance.

  • @ThatManWasRightThereISwear
    @ThatManWasRightThereISwear 4 года назад +5

    This is cute that they say this will work with any remote and mine doesn't have a pair button. -_-

    • @heidi.loves.jesus3167
      @heidi.loves.jesus3167 3 года назад

      On back under battery cover

    • @ThatManWasRightThereISwear
      @ThatManWasRightThereISwear 3 года назад

      @@heidi.loves.jesus3167 No, no there absolutely positively is not. You can Google Model 99110 and see for yourself.

    • @katyhild
      @katyhild 3 года назад

      Then you're watching the wrong video dude.

  • @lillianvolden4185
    @lillianvolden4185 2 года назад +1

    Your site is NOT user friendly!!! I am trying to buy a new remote for my fan and I cannot find how to do it!!

  • @alexandrebaroni1057
    @alexandrebaroni1057 2 года назад

    How to reset the Fan? I paired one wrong Remote Control.

    • @HunterFanCo
      @HunterFanCo  2 года назад

      Hi Alexandre, thanks for your comment; contact customercare@hunterfan.com for assistance.

  • @jennie8555
    @jennie8555 4 года назад

    How about if my light is not dimming?

    • @HunterFanCo
      @HunterFanCo  4 года назад +2

      Hi jennie8555. Have you tried to activate the dimming toggle by pressing and holding both the fan up and down buttons for 5 seconds? -Nancy

    • @jennie8555
      @jennie8555 4 года назад

      @@HunterFanCo yes I read all the recommendations provided, but nothing is working.

    • @HunterFanCo
      @HunterFanCo  4 года назад

      We can help you troubleshoot this further to get this issue resolved, please contact customercare@hunterfan.com or call 1-888-830-1326. -Nancy

    • @paulscott7568
      @paulscott7568 4 года назад +2

      Hunter Fan Company it worked for me. You should put the pairing directions in the directions that come with the fan. There is nothing about pairing the remote or dimming the lights

  • @firstchoicetowing4337
    @firstchoicetowing4337 4 года назад

    can you pair more then one remote to the fan if you buy a extra?

    • @HunterFanCo
      @HunterFanCo  4 года назад

      Hi First Choice Towing. Yes, you are able to pair more than one remote to a fan. -Nancy

    • @Capu57
      @Capu57 4 года назад +2

      @@HunterFanCo but can you pair 1 remote with 2 fans? We have an outdoor patio with 2 fans out there and want them both on the same remote

    • @michaelsanchez1103
      @michaelsanchez1103 Год назад

      @@HunterFanCo My new replacement control now turns off all 3 bedroom fans/lights…is there a way to synch this with just one bedroom?

  • @rikcel1643
    @rikcel1643 3 года назад

    You have to remove back screw before sliding back door off. Some genuises huh... Who made this video

  • @BobZoom2U
    @BobZoom2U Месяц назад

    The critical trick here is one quick press. Too long a press and it won't work.

  • @DowtonThomas
    @DowtonThomas Год назад

    Sure. Except for the Hunter Fans with a remote receiver that DON'T have this switch.

  • @derkaiser40
    @derkaiser40 2 года назад

    It did not work. Tried multiple times. ☹

  • @bmgeist5
    @bmgeist5 4 года назад +3

    My fan is on high and will not shut off. The app will not work AT ALL and the remote will not work either. We have flipped the breaker numerous times and the fan just keeps coming back onto the high setting. This is a terrible fan.

    • @oscarhoward6894
      @oscarhoward6894 4 года назад

      No

    • @Zenairo
      @Zenairo 4 года назад

      Same issue after the latest 'updates'. Pathetic company set an appointment to call me and never followed through.

    • @syedqadir2802
      @syedqadir2802 3 года назад

      Why Amazon sell such a terrible fan

    • @yas1nnnn309
      @yas1nnnn309 2 года назад

      Same issue here. Did you ever resolve this?

    • @ceckman07
      @ceckman07 Год назад

      @@yas1nnnn309 same issue here. anyone get it fixed?

  • @Post_Oak_
    @Post_Oak_ 2 года назад

    What if it’s from 1993

  • @MissRenee_X
    @MissRenee_X 3 года назад +1

    This is by far the worst app I have ever seen for a product. Six hours later my remote won’t work my fan won’t care in the app won’t work Norwill Alexa recognize the device like what

  • @geoffmatero
    @geoffmatero 3 года назад +10

    Thing still doesn’t work. Brand new fan. Brand new batteries. Worked one day. That was it. Trash fan

    • @emailfilter7107
      @emailfilter7107 2 года назад

      Hunter fans suck. Don’t even get me started on there supposed HomeKit integration. Biggest scam in the fan industry. There should be a class action lawsuit against them.

  • @KellyMcWilliams
    @KellyMcWilliams 2 года назад

    This is not working for me.

    • @HunterFanCo
      @HunterFanCo  2 года назад

      Hi Kelly, thanks for your comment; contact customercare@hunterfan.com for assistance.

  • @IslandPipers
    @IslandPipers 3 года назад +2

    What if the fan just blinks 3 times and then turn off after trying to pair the remote to the fan?
    The remote will not connect to the fan....

    • @geoffmatero
      @geoffmatero 3 года назад +1

      Of course no answer from these idiots either. I’m having the same issue

    • @IslandPipers
      @IslandPipers 3 года назад

      @@geoffmatero I bought a new remote off eBay and the fan is fixed, no more problems. 🤙🏼

  • @Glamisemt24
    @Glamisemt24 3 года назад

    Not really working,,,,,

  • @hollymaria9506
    @hollymaria9506 2 года назад

    Doesn’t work

  • @dmcdayton
    @dmcdayton Год назад

    so if you have 3 different rooms all on same circuit without dedicated wall switches for the fans, you are just going to have to call electrician to unwire all the fans and link device one at a time if they become unpaired. Horrible design.

  • @Jewls0283
    @Jewls0283 Год назад

    NUMBER DO POWER TODO FOR END DO ENT INFORMATION
    HOPEFULLY EVERYTHING

  • @jrewing3718
    @jrewing3718 5 месяцев назад

    This did absolutely nothing. Even with new batteries it will not pair.

    • @HunterFanCo
      @HunterFanCo  4 месяца назад

      We'd like to help troubleshoot the issue. Please reach out to us at 1-888-830-1326 or customercare@hunterfan.com or chat with us via hunterfan.com.