Jackery Explorer 1000 Won't Charge by Solar. FIXED

[@MrClk321]

Thank you for this video, I contacted Jackery about this and they were horrible. Too bad for you i was told.

[@eliassfeir1820]

Hi, thanks for the video. It seems I have the same issue.
Can you please share the link to the adaptor you bought? Many thanks!

[@kbjerke]

Jackery customer support sent me two for free when I asked them. I now have THREE Explorers - 500, 1500, and 2000v2.
It's a good company.

[@OtzleeExplains]

What was wrong with yours for them to send you a free unit?