If you’re accepting offers and receive an offer you think is too low, do not just decline the offer. Always send a counter offer no matter how far apart you are. Love these type of video, Plz do more.
I just want to chime in and say thank you so much for all your words of wisdom and your amazing videos filled to the brim with masterpieces of information for us Timmys. I think I’m maybe a pointdexter at this point? But I’m trying my best! You really lit a fire of inspiration underneath me these last few weeks and I can’t appreciate that enough! ❤
20:00 the time thing is hard for most people. Driving, cleaning, etc you can do on your time, listening and watching and breaking whenever you want. That's what a lot of people are willing to give up for instead of money.
I have now watched the video, loved it. I have about 300 sales on eBay and everything discussed rings true. It is funny how some of the main points feel so basic, but shouldn’t be taken for granted. Don’t be rude, have good customer service. Radical lol.
Thanks for the video Shawn. Wanted to keep all these “pearls of wisdom” to myself😉 3-things: 1) Packaging is important. I don’t care if a seller reuses packaging materials, but it has to protect the item. 2) Auction closes at a lower than market price, then the seller cancels the sale-it happens and it’s BS. 3)eBay has been good to me with sellers who do not accept returns/damages when I open a dispute.
The fact that you will get fewer returns and issues by having a 30 day return policy is a particularly great tip (provided you are a legit/honest seller - which you should always be). Not all buyers are honest and some will try to prey on sellers because they know they can still open a dispute and maybe get the seller to pay for everything.
Great Video. I also sell on E-Bay, part time at the moment, but I strictly sell 3rd party graded merchandise (comics, cards, toys physical/crypto, etc., etc). In my case at least, because it is already graded, I offer no returns. The only problem I had once was when the CGC books arrived with a cracked case and we agreed on a partial compensation. All 'n all, I Love selling on E-Bay. More reach to and audience, as opposed to local foot-traffic. Back to your video (again) Great Video
I approve of your after midnight rambling! Great videos as always, thank you Shawn. Would love to see a future video on how to most efficiently expand the initial limitations placed on new sellers on ebay. I dont know if this was a thing back in the day, but now it seems new sellers have severe limitations on how much can be sold a month starting out. Looking forward to future content.
Excellent video/advice as always Shawn. The only thing I'd disagree with is 24 hour turnaround time. I personally ship twice a week, and not on the weekends. I've found that getting the shipping label printed within 24 hours is definitely key, but then waiting an additional 24 hours to go drop the item off at the post office is never going to be noticed by the buyer 99.999% of the time. I have 100% feedback, 2500 ratings on my account after 10+ years and I've found this to be true. That said, 24 hour turnaround certainly can't hurt if you have the reliable means to get that item to the post office every single day... I do understand that the post man can pickup - but I've always liked to get a receipt from the post office drop off in case of lost package/insurance claim. Thanks!
Please do more videos like this - always appreciate. The books on the left of screen near the NES / SNES guides are about to fall over - it bugs my OCD :P
For niche products (especially) if you're just honest about your handling or shipping time customers usually don't mind. It's when you put a day or two and take more time.
Quality advice for greenhorns and old dogs alike. I always enjoy a chuckle as wouldbe "pawn stars" send in their low ball offers. Dramatized tv has convinced half the population you need to enter into a negotiation by going straight for the thoat.
Really good tips Shawn. I’m a multi six figure Pokémon TCG seller (part time). If you’re running a business you can charge higher prices if your deliver on a lot of those points. If buyers know they will get a quality correctly graded (NM) product, quick shipping, clean packaging AND most importantly a friendly and respectful seller they’ll always come back. I do reuse top loaders but if they have any residue or are too scratched up or dirty I’ll throw them away. Always use fresh top loaders for higher end cards and a team bag with a thank you sticker (noting if they are any order issues to contact me) helps prevent negative FB. At the end of the day, it’s an old adage - but treat your buyers as you would want to be treated. I don’t accept offers but you do get messages to negotiate, depending on the item I’ll engage. Other times I simply say “sorry, firm on price” which takes 5 seconds to type vs ignoring people.
For the first tip, I'd like to add, when I was a seller (also working full time) I would make sure to end auctions on a day when I knew I had off the next day, so I could get it out expediently.
I agree with point number two. I once shipped vintage Lionel Train pieces, to someone in Pennsylvania, and they were irrate over the poor packaging. The buyer said the box looked like it had been "drop-kicked," all the way there. After that, I started hoarding bubble wrap.
All great advice Shawn! One thing I would amend- be mindful of the category you are selling in with regards to return policy. If you are selling modern sports cards where they can move significantly in price week to week, offering a 30 day return policy will not serve you well.
Please do more content about eBay... This video gave me a lot of perspective about eBay listing and help me a lot.... Thanks for your work... I'm thinking on sell part of my sealed Magic the Gathering, any advice for sealed products??? Thanks
I’d be curious to know how you sold your eBay business. I am a 7 figure per year collectible seller but have always considered my business worthless without me since I am a one man show without the ability to delegate sourcing.
Volume is KEY to success selling on eBay as well as a set profit margin. Shoot for 20-40% total profit margin, not on an individual item basis because you won't get a 40% profit on each item you sell. Some items will be a 200% profit while other you'll lose 10-20%. The more inventory you process the better off your business will be
Thanks. Love your channel. Can you do a deep dive into bidding on high end comics again like you had before with the Batman 181 I found that really helpful when you went into scarcity and best price” And bidding tips. On big items. I’m thinking of buying some big keys. Maybe investment grade also an AF15 in low grade
Hey Shawn, finally had a chance to watch the whole video. I’m not want to sell anything on eBay, but I love the tips you gave for dealing with people. I do buy stuff off eBay. What do you have for sale any graded gold coins? :-)
Thanks for the quick reply so is there a maximum amount an item is worth that you would put on eBay would it be under $100 or $1000 or is it just all graded coins?
i always ask myself the same question selling on ebay. do i want to make money or do i want to sell something? and more often than not i have to get out of my own way, quiet that little greedy voice that might want to shoot for more, and just sell the item.
No returns are the norm because the buyers may switch items i.e. a lower condition item for your higher condition item, then what do you do if that happens? you can't prove they did a swap to Ebay.
I'm dealing with this right now (the switcheroo) where the buyer claims a lower value item was received instead of what was in the listing. He's requested a return (to return a lower value item instead of what I sent). Is there any way to combat this?
@@blake6615 They have to ship it back to you at their cost, no? If so you get the item back and worked for free, which sucks, but you can put it online again, usually faster.
Damn, I could’ve been first, but the pierogies were burning. Can’t wait to watch the video and hole. Love your videos Shawn hopefully somebody’s getting slapped with a stale donut😂
Ok. I sell on eBay, mostly High end toys and comics. I don't offer returns , not for any shady reason, but I don't want someone changing their mind for shits and giggles. Am I overthinking that?
If you’re accepting offers and receive an offer you think is too low, do not just decline the offer. Always send a counter offer no matter how far apart you are. Love these type of video,
Plz do more.
Use messages. Sellers that do that I usually come closer to their price.
I just want to chime in and say thank you so much for all your words of wisdom and your amazing videos filled to the brim with masterpieces of information for us Timmys. I think I’m maybe a pointdexter at this point? But I’m trying my best! You really lit a fire of inspiration underneath me these last few weeks and I can’t appreciate that enough! ❤
Welcome!
20:00 the time thing is hard for most people. Driving, cleaning, etc you can do on your time, listening and watching and breaking whenever you want. That's what a lot of people are willing to give up for instead of money.
Havent watched this yet, I am so excited though. This guy exudes wisdom. I appreciate each video.
@@dogbert9rocks he’s pro
I have now watched the video, loved it. I have about 300 sales on eBay and everything discussed rings true. It is funny how some of the main points feel so basic, but shouldn’t be taken for granted. Don’t be rude, have good customer service. Radical lol.
Thanks for the video Shawn. Wanted to keep all these “pearls of wisdom” to myself😉 3-things: 1) Packaging is important. I don’t care if a seller reuses packaging materials, but it has to protect the item. 2) Auction closes at a lower than market price, then the seller cancels the sale-it happens and it’s BS. 3)eBay has been good to me with sellers who do not accept returns/damages when I open a dispute.
The fact that you will get fewer returns and issues by having a 30 day return policy is a particularly great tip (provided you are a legit/honest seller - which you should always be). Not all buyers are honest and some will try to prey on sellers because they know they can still open a dispute and maybe get the seller to pay for everything.
Great Video. I also sell on E-Bay, part time at the moment, but I strictly sell 3rd party graded merchandise (comics, cards, toys physical/crypto, etc., etc). In my case at least, because it is already graded, I offer no returns. The only problem I had once was when the CGC books arrived with a cracked case and we agreed on a partial compensation. All 'n all, I Love selling on E-Bay. More reach to and audience, as opposed to local foot-traffic. Back to your video (again) Great Video
I approve of your after midnight rambling! Great videos as always, thank you Shawn.
Would love to see a future video on how to most efficiently expand the initial limitations placed on new sellers on ebay. I dont know if this was a thing back in the day, but now it seems new sellers have severe limitations on how much can be sold a month starting out.
Looking forward to future content.
Shawn bringing the heat once again
Excellent video/advice as always Shawn.
The only thing I'd disagree with is 24 hour turnaround time. I personally ship twice a week, and not on the weekends. I've found that getting the shipping label printed within 24 hours is definitely key, but then waiting an additional 24 hours to go drop the item off at the post office is never going to be noticed by the buyer 99.999% of the time. I have 100% feedback, 2500 ratings on my account after 10+ years and I've found this to be true.
That said, 24 hour turnaround certainly can't hurt if you have the reliable means to get that item to the post office every single day... I do understand that the post man can pickup - but I've always liked to get a receipt from the post office drop off in case of lost package/insurance claim.
Thanks!
More of these please. Thanks!
I always enjoy these tips videos :)
Thank you very much
Please do more videos like this - always appreciate. The books on the left of screen near the NES / SNES guides are about to fall over - it bugs my OCD :P
For niche products (especially) if you're just honest about your handling or shipping time customers usually don't mind. It's when you put a day or two and take more time.
Top tier video!
Quality advice for greenhorns and old dogs alike. I always enjoy a chuckle as wouldbe "pawn stars" send in their low ball offers. Dramatized tv has convinced half the population you need to enter into a negotiation by going straight for the thoat.
Really good tips Shawn. I’m a multi six figure Pokémon TCG seller (part time). If you’re running a business you can charge higher prices if your deliver on a lot of those points. If buyers know they will get a quality correctly graded (NM) product, quick shipping, clean packaging AND most importantly a friendly and respectful seller they’ll always come back. I do reuse top loaders but if they have any residue or are too scratched up or dirty I’ll throw them away. Always use fresh top loaders for higher end cards and a team bag with a thank you sticker (noting if they are any order issues to contact me) helps prevent negative FB. At the end of the day, it’s an old adage - but treat your buyers as you would want to be treated. I don’t accept offers but you do get messages to negotiate, depending on the item I’ll engage. Other times I simply say “sorry, firm on price” which takes 5 seconds to type vs ignoring people.
For the first tip, I'd like to add, when I was a seller (also working full time) I would make sure to end auctions on a day when I knew I had off the next day, so I could get it out expediently.
As a long time seller on ebay myself I have always told newbies to sell to the seller and let them worry about selling to the buyer.
16 minute mark where you talk about not having passion sticking out like a red thumb. Finally, someone other than myself that understands...
More eBay videos, they are great.
I agree with point number two. I once shipped vintage Lionel Train pieces, to someone in Pennsylvania, and they were irrate over the poor packaging. The buyer said the box looked like it had been "drop-kicked," all the way there. After that, I started hoarding bubble wrap.
All great advice Shawn! One thing I would amend- be mindful of the category you are selling in with regards to return policy. If you are selling modern sports cards where they can move significantly in price week to week, offering a 30 day return policy will not serve you well.
Please do more content about eBay... This video gave me a lot of perspective about eBay listing and help me a lot.... Thanks for your work...
I'm thinking on sell part of my sealed Magic the Gathering, any advice for sealed products??? Thanks
I’d be curious to know how you sold your eBay business. I am a 7 figure per year collectible seller but have always considered my business worthless without me since I am a one man show without the ability to delegate sourcing.
Volume is KEY to success selling on eBay as well as a set profit margin. Shoot for 20-40% total profit margin, not on an individual item basis because you won't get a 40% profit on each item you sell. Some items will be a 200% profit while other you'll lose 10-20%. The more inventory you process the better off your business will be
thanks alot for making this! learned more here in 26' than the udemy course for 16.99 lol
Welcome!
Please do more videos on the topic of selling and buying on Ebay
Thanks!
Thanks. Love your channel. Can you do a deep dive into bidding on high end comics again like you had before with the Batman 181 I found that really helpful when you went into scarcity and best price” And bidding tips. On big items. I’m thinking of buying some big keys. Maybe investment grade also an AF15 in low grade
I think I'll do the 30 day return with customer paying the shipping if that's an option. Smart move.
Hi Shawn, great video. Would you still suggest the 30 days return policy on new items such as brand new Lego boxes ?
Just dont serve me a stale donut for those working at Dunkin’ Donuts
Hey Shawn, finally had a chance to watch the whole video. I’m not want to sell anything on eBay, but I love the tips you gave for dealing with people. I do buy stuff off eBay. What do you have for sale any graded gold coins? :-)
I would never sell graded coins through eBay.
Thanks for the quick reply so is there a maximum amount an item is worth that you would put on eBay would it be under $100 or $1000 or is it just all graded coins?
Just want you to make more videos, period, regardless of topic.
I've seen many auctions go past the auction price. Buyers are dumb as heck.
If someone refuses a 90 percent offer, I never do business with them. Why accept offers if you don't want them?
More like this. Ill add....block every non paying auction winner. They are really annoying. Also block anyone with non paying strikes.
i always ask myself the same question selling on ebay. do i want to make money or do i want to sell something? and more often than not i have to get out of my own way, quiet that little greedy voice that might want to shoot for more, and just sell the item.
No returns are the norm because the buyers may switch items i.e. a lower condition item for your higher condition item, then what do you do if that happens? you can't prove they did a swap to Ebay.
They can switch the item out and still open an item not as described dispute. Not offering a return policy does not mitigate that risk at all.
I'm dealing with this right now (the switcheroo) where the buyer claims a lower value item was received instead of what was in the listing. He's requested a return (to return a lower value item instead of what I sent). Is there any way to combat this?
@@blake6615 They have to ship it back to you at their cost, no? If so you get the item back and worked for free, which sucks, but you can put it online again, usually faster.
Damn, I could’ve been first, but the pierogies were burning. Can’t wait to watch the video and hole. Love your videos Shawn hopefully somebody’s getting slapped with a stale donut😂
Ok. I sell on eBay, mostly High end toys and comics. I don't offer returns , not for any shady reason, but I don't want someone changing their mind for shits and giggles. Am I overthinking that?
Just because you don’t officially offer returns, does not mean you don’t and can’t be forced to take returns.
First