If you like my video you can support the channel with My Amazon home page link: To buy things you NORMALLY buy: amzn.to/2H2AJ3j This is an affiliate link I make a small commission if you buy something but you dont pay anything more.
Thank you for your honest review of this grill. I was getting ready to purchase one until you pointed out the deficiencies and what sealed my decision is when you were unsuccessful in getting in touch with CharBroil Customer NO Service. I may just keep the old Coleman Roadtrip we are currently using.
I learned my lesson a few years ago whenever I purchase or whenever I'm about to purchase something I first tried calling customer service if they don't answer their phone I don't buy the product
On top of the regulator knob there is a black sticker , remove it and there is an allen screw , if you adjust screw counter clockwise it will control heat at lower settings . I had problems when I first bought it and same day I messed around to see if can regulate the amount of gas . And it worked.
Good review I have had mine going on 5 years this year and still works good. The main thing I found is keep them clean. I have gotten a couple of bad fuel cans so I did as you and bought the hose kit to use a 20lb cylinder. I just bought a new 4 burner infrared grill to try out. Hope it works as good as the small one.
When you call any company for service pic the new order selection, they will answer it works for me. Good video at least someone speaks the truth thanks.
I just started using this grill. I found you have to clean that grate off to let the proper amount of heat through and to remove the char to prevent smoke build up. I'm thinking of just laying a cast iron grate on top that fits. Thanks for the vid. I haven't noted the temps, but maybe the senor rod needs a little cleaning if there is too much build up.
Oh well. Mine works great in high wind. Sorry yours doesn’t. Won’t argue that it should work out of the box, but that goes back to neg comment about customer service. For the price I got mine for, $10 more wasn’t that bad. I take mine to the car wash and spray it off there every so often. No mess at my house. After I clean it I heat it back up and season it. I haven’t had much of a rust problem yet. Again, I wish you had better luck with yours. I enjoy mine now that I got it working right.
Only issue I had with a grill was I left my pellet grill get rained on and jamed, I called MAK GRILLS left a message, they called back in 5 min and stayed with ne till repair was done, what great service.
Loved the video and thank you for posting. I just bought mine but have ready many reviews. I looked at several more and less expensive grills. The known issue with this grill is the regulator. Right out of the box my regulator was all or nothing. So I have now ordered a Mr Heat regulator from Amazon it was 15.00. I am told that Char-Broil will replace regulator but you will most likely have the same issues that you are having. Char-Broil like many companies cut cost by having parts and products manufactured over seas (Chian). If the regulator I have ordered fixes the issue, I will be extremely happy with this grill for the money. If not it goes back to Lowes. I plan to use it tent and teardrop camper camping. I needed something that is small and very portable.
I wish that you showed what was below the infrared grate. I was just curious. Thanks for the video though because I got the overall message to think twice before buying anything from this company at all. It's looking more and more like the lesser known grill manufacturers are the better way to go.
Found this on a web search on grills not getting hot enough. Do I need a gas regulator? Every gas grill has a gas regulator to regulate the flow of gas to the appliance. If your gas grill isn't working - as in not getting hot enough or not heating up at all - this may be due to a regulator issue. In which case, you will need to replace (not repair) your gas grill regulator.Jun 17, 2017
Have you considered replacing the thermometer? Sounds a bit silly, but if you’ve already done your due diligence to clean it, I’d like to know if replacing the thermometer would yield a truer circumstance.
@@FreeAmericanSpirit well for about $232 for everything I need, case and tank adapter (you probably had a bad regulator) it's sitting in my Amazon cart and I'll be giving it a go eventually. I've found other reviewers, 1 year reviews and other count month reviews, that seem fairly positive. I'd like to use this once every two or three days, so I expect to get lots of use out of it. If I have the same terrible experience, so be it, the thing is cheap and another portable grill will likely fit in the case.
Change out your grate. I fell for the infrared marketing this portable grill had several years ago...and for several years I rarely used it. It was always so hot...it's great for searing a steak, but that's it. Cleanup is a pain. Today, I replaced the stainless infrared grate with brand named "Grillgrate" grates (Google them). I had to cut them for a custom fit, but the hamburgers I made were awesome and it seems that the temperature is more forgiving and adjustable...temp maxxed out at 650, which is about 100 less than before, but still provides a great sear. I probably won't use the X200 again this year, as I have Grillgrates on my full size BBQ already, but next year, I will likely use the X200 for tailgating/camping more often than ever.
If you get a stainless scrubbing pad, dip it in water and rub the HOT plates with it it should clean up good. Acts like hot steam. Then spray some cooking oil. Careful though wear gloves, for hot steam.
I have another Charbroil portable. Same problem with "one temp"......HOT! I had a similar problem with the burner not coming up all the way. Called Charbroil. Tech told me to only open valve on my LP bottle VERY slowly as it lights, then, once it lights, open it fully. That did solve the problem. I'm very disappointed to hear about their lousy customer service now. These companies don't understand how important that is nowadays. There is just soooo much Chinese crap on the market. Charbroil's problem is that they are located in Columbus, GA. I live in GA and the quality of the work force is pretty deplorable!!!!
I had a Weber grill. Worked fine but was a major pain to clean And replacing burners was even worse. Bought a small Char Broil grill. Much lighter than a Weber but it has held up well. And cleaning it is a breeze. Ditto for changing burners, thanks to cotter pints instead of screws that rust and freeze in place like on the Weber.
I saw your review and I totally agree with you on all of your negative comments. This grill is very disappointing as the flame always blows out... And the heat doesn't get hot enough
Can’t argue the customer service. As far as the fire blowing out, you can pull the drip pan out and put it in the other way. That will block the wind. A 1/8” ball valve for 10 bucks will take care of the pit getting too hot. As far as complaints about it being hard to clean, a car wash every now and again will do miracles on it. With that being said, I give the grill all thumbs up. I love it.
I've tried drip pan both ways.. dosent work. Why should I have to buy a ball valve? the thing should work out if the box. I have a pressure washer (like a car wash) why would I want to blow nasty grease all over? Plus that does not stop the cheap grate from rusting. The cheap grate us to thin and rusts out fast.
I agree with you . You got a LEMON. I would be frustrated if I ran into what you did. My experience is fantastic! I even had another Char Broil the customer service was fantastic. I think you got a lemon
Have one for six years now. Still kickin' azz with it. Maybe too much? Had to get add a Bayou valve to the regulator to cook at lower temps (chicken) and now I am rockin' it again. Thinking you have a lemon that you've been squeezing??
It definitely is a lemon. They finally emailed me and said,they are sending out a new regulator and ignighter... Should be here in a couple days. I personally dont think it will work but we will see. I hope it does as it has taken so long and much effort just to get to this point.
I thought the holes in the infrared grill baffle are supposed to be UP not down. the solid section is to point down. Otherwise the holes can clog up. Please correct me if i am wrong.
Your better off getting a Weber Q 1200 or Q 2200 much better quality and performance for a little bit more money . You think Char Broil is bad about customer service , try Char Griller and waiting over 30 days to have the grill delivered . 😂 You might want to check the gas tube and make sure it isn't clogged up with grease or charred bits . Brush it off and check the little holes to make sure they are open and the flame is burning blue , good luck to you , Buddy and Happy Grilling !
Thanks, i just dropped it back into that shelf..but what to buy..Most of the bbqs even stst rusted on me, i leave them under a roof out Side, its a pile of debris on the inside...🤔🥴
I purchased this grill 2 yrs ago. I do not like it. A grated grill top much better. The infared grilling top is hard to clean, and doesn't cook like i wanted.
I've had my grill for about 4 years. I can't get the temperature of grill down. The outside meat Burns and the inside is raw. I've gotten three different regulators. I cannot get the temperature down from 600
Hey Chuck this is an EASY FIX theres an adjustment allen key behind the sticker in the center of the regulator knob turn ur grill on high and adjust the key till it holds your highest desirable temp
Mike Dragon hey Mike what exact regulator did you buy? Im having the same problem with the lower temps. I don’t have mine hooked up to a 20lb tank i just use the small propane tanks
Ive just recently purchased one of these grills, at first i was well pleased but now after 4/5 times use a week 1. the smoke 2. cleaning there must be a fix out there somewhere
Infrared grills will have smoke because they are vaperizing the fat/grease... Cant get away from that. But that is different than a grill that has smoke from burning the meat/fat/grease. In the case if this pretend grill (char broil) you get both.
I enjoyed watching your video! I got one of these used (practically new) for very cheap and it's the grill I'll be using for now. I have cooked steak twice now, the second time being top sirloin. I noticed that I can't go by normal grill times using this grill. Most grills require about 4 minutes each side to grill a 1 inch steak medium rare-medium. I grilled my steak today and did three minutes per side and still came out medium when I'm more of a medium rare-rare steak guy. I want to turn the heat on low next time and try to cook the steaks longer. I am using this grill in a screened in back porch so I'm not too concerned about the wind knocking the flame out. Overall I've enjoyed it for now!
Hahaha that is funny. Marcus my friend how are you. See you learned about the majic of silver water... Usually after burning it off, you clean the grate with warm water then wipe it dry and spray some oil on it so it wont rust. Most people just scrape it good and get to cooking... In my world there is no such thing as scrap meat.
I had thought of using quick connects but I will probably wind up making a permanant cooking station when I decide where I want to put everything. I didn't want to buy a bunch of things and then turn around and not use\ habw to redo them. I have a 120 tank plumbed in to the rv so the hose from the original tanks up front are just sitting there doing nothing. It only takes a second to hook up the grill.
I love grilling. I hope to grill this summer. It's been over 5 years. I'm considering going off grid till fall. Thinking of going camping. I'll be grilling then cause if not,I won't eat. Lol
If you like my video you can support the channel with My Amazon home page link: To buy things you NORMALLY buy:
amzn.to/2H2AJ3j
This is an affiliate link I make a small commission if you buy something but you dont pay anything more.
Thank you for your honest review of this grill. I was getting ready to purchase one until you pointed out the deficiencies and what sealed my decision is when you were unsuccessful in getting in touch with CharBroil Customer NO Service. I may just keep the old Coleman Roadtrip we are currently using.
@@kckettridge your welcome.
Definitely on point with the problems..it only does good on beef..I have hard time cooking chicken on it
I learned my lesson a few years ago whenever I purchase or whenever I'm about to purchase something I first tried calling customer service if they don't answer their phone I don't buy the product
That is a great tip. Thanks
On top of the regulator knob there is a black sticker , remove it and there is an allen screw , if you adjust screw counter clockwise it will control heat at lower settings . I had problems when I first bought it and same day I messed around to see if can regulate the amount of gas . And it worked.
Good review I have had mine going on 5 years this year and still works good. The main thing I found is keep them clean. I have gotten a couple of bad fuel cans so I did as you and bought the hose kit to use a 20lb cylinder. I just bought a new 4 burner infrared grill to try out. Hope it works as good as the small one.
When you call any company for service pic the new order selection, they will answer it works for me. Good video at least someone speaks the truth thanks.
Thanks. That is a good tip!
I just started using this grill. I found you have to clean that grate off to let the proper amount of heat through and to remove the char to prevent smoke build up. I'm thinking of just laying a cast iron grate on top that fits. Thanks for the vid. I haven't noted the temps, but maybe the senor rod needs a little cleaning if there is too much build up.
Oh well. Mine works great in high wind. Sorry yours doesn’t. Won’t argue that it should work out of the box, but that goes back to neg comment about customer service. For the price I got mine for, $10 more wasn’t that bad. I take mine to the car wash and spray it off there every so often. No mess at my house. After I clean it I heat it back up and season it. I haven’t had much of a rust problem yet. Again, I wish you had better luck with yours. I enjoy mine now that I got it working right.
Your drip pan is in backwards...the shield should slide in the front - no wind burn outs!
Tjanks ill try that out.
@@FreeAmericanSpirit did you try it yet? I don’t get burn outs but my buddy who also had his in backwards had that problem!
Yes did not solve the problem
Wets his thumb and sticks it up in the air to see which way the wind is blowing.
I use it for over 1,5 years. No problems. No isuess. For outdoor one of the best grills ive tried.
The igniters on Car Broil grills are the worst. They are not water-tight. Rain gets into them and within weeks they are rusty and stop working.
Only issue I had with a grill was I left my pellet grill get rained on and jamed, I called MAK GRILLS left a message, they called back in 5 min and stayed with ne till repair was done, what great service.
Loved the video and thank you for posting. I just bought mine but have ready many reviews. I looked at several more and less expensive grills. The known issue with this grill is the regulator. Right out of the box my regulator was all or nothing. So I have now ordered a Mr Heat regulator from Amazon it was 15.00. I am told that Char-Broil will replace regulator but you will most likely have the same issues that you are having. Char-Broil like many companies cut cost by having parts and products manufactured over seas (Chian). If the regulator I have ordered fixes the issue, I will be extremely happy with this grill for the money. If not it goes back to Lowes. I plan to use it tent and teardrop camper camping. I needed something that is small and very portable.
Thanks for the reply. Unfortunately it did not work out for me. But you have a good plan if lowes will give you a credit..
I wish that you showed what was below the infrared grate. I was just curious. Thanks for the video though because I got the overall message to think twice before buying anything from this company at all. It's looking more and more like the lesser known grill manufacturers are the better way to go.
There's a tube burner with a deflector plate I think, like on some of the bigger infra red grills from charbroil.
Ditto. but the promise of portable infrared grilling means i gotta look around for alternatives.
I just want top grill and eat.
Found this on a web search on grills not getting hot enough.
Do I need a gas regulator? Every gas grill has a gas regulator to regulate the flow of gas to the appliance. If your gas grill isn't working - as in not getting hot enough or not heating up at all - this may be due to a regulator issue. In which case, you will need to replace (not repair) your gas grill regulator.Jun 17, 2017
Replaced it. This grill is just not a good grill.
I had to replace regulator as couldn't get enough gas through.
Have you considered replacing the thermometer? Sounds a bit silly, but if you’ve already done your due diligence to clean it, I’d like to know if replacing the thermometer would yield a truer circumstance.
@@Unduplicatable I threw the thing in the trash.
@@FreeAmericanSpirit well for about $232 for everything I need, case and tank adapter (you probably had a bad regulator) it's sitting in my Amazon cart and I'll be giving it a go eventually. I've found other reviewers, 1 year reviews and other count month reviews, that seem fairly positive. I'd like to use this once every two or three days, so I expect to get lots of use out of it. If I have the same terrible experience, so be it, the thing is cheap and another portable grill will likely fit in the case.
Change out your grate. I fell for the infrared marketing this portable grill had several years ago...and for several years I rarely used it. It was always so hot...it's great for searing a steak, but that's it. Cleanup is a pain.
Today, I replaced the stainless infrared grate with brand named "Grillgrate" grates (Google them). I had to cut them for a custom fit, but the hamburgers I made were awesome and it seems that the temperature is more forgiving and adjustable...temp maxxed out at 650, which is about 100 less than before, but still provides a great sear.
I probably won't use the X200 again this year, as I have Grillgrates on my full size BBQ already, but next year, I will likely use the X200 for tailgating/camping more often than ever.
That's another expense and way to much work for me...
If you get a stainless scrubbing pad, dip it in water and rub the HOT plates with it it should clean up good. Acts like hot steam. Then spray some cooking oil. Careful though wear gloves, for hot steam.
I have another Charbroil portable. Same problem with "one temp"......HOT! I had a similar problem with the burner not coming up all the way. Called Charbroil. Tech told me to only open valve on my LP bottle VERY slowly as it lights, then, once it lights, open it fully. That did solve the problem. I'm very disappointed to hear about their lousy customer service now. These companies don't understand how important that is nowadays. There is just soooo much Chinese crap on the market. Charbroil's problem is that they are located in Columbus, GA. I live in GA and the quality of the work force is pretty deplorable!!!!
I don't know how people stay in business
.
The newer versions have an extended grease tray to block out the wind so we'll see how it goes 🙄
I had a Weber grill. Worked fine but was a major pain to clean And replacing burners was even worse. Bought a small Char Broil grill. Much lighter than a Weber but it has held up well. And cleaning it is a breeze. Ditto for changing burners, thanks to cotter pints instead of screws that rust and freeze in place like on the Weber.
I saw your review and I totally agree with you on all of your negative comments. This grill is very disappointing as the flame always blows out... And the heat doesn't get hot enough
Thanks
@@FreeAmericanSpirit you make a lot of sense. I'll have to see if you have other videos like that
Can’t argue the customer service. As far as the fire blowing out, you can pull the drip pan out and put it in the other way. That will block the wind. A 1/8” ball valve for 10 bucks will take care of the pit getting too hot. As far as complaints about it being hard to clean, a car wash every now and again will do miracles on it. With that being said, I give the grill all thumbs up. I love it.
I've tried drip pan both ways.. dosent work.
Why should I have to buy a ball valve? the thing should work out if the box.
I have a pressure washer (like a car wash) why would I want to blow nasty grease all over? Plus that does not stop the cheap grate from rusting. The cheap grate us to thin and rusts out fast.
@nla365
Thanks man , I was wondering why I couldn’t keep temp below 650 even on low setting . I would just heat it up and turn it off .
I agree with you . You got a LEMON. I would be frustrated if I ran into what you did. My experience is fantastic! I even had another Char Broil the customer service was fantastic. I think you got a lemon
The drip tray is missing the Grey handle to pull it out, it might be causing the flame to blow out? Nice honest review.
Have one Grills good, need a Burner Shield Vaporiser mine is rusted out, parts store said part is discontinued.
Have one for six years now. Still kickin' azz with it. Maybe too much? Had to get add a Bayou valve to the regulator to cook at lower temps (chicken) and now I am rockin' it again. Thinking you have a lemon that you've been squeezing??
It definitely is a lemon. They finally emailed me and said,they are sending out a new regulator and ignighter... Should be here in a couple days. I personally dont think it will work but we will see. I hope it does as it has taken so long and much effort just to get to this point.
Bayou valve??? Never heard of one. I want to cook at lower temperatures also. Thx will look for one.
That temp sensor gets oiled up must keep it looking new .I also have temp gun for true reading !
Thank you 🙏. I finally know the truth.
I thought the holes in the infrared grill baffle are supposed to be UP not down. the solid section is to point down. Otherwise the holes can clog up. Please correct me if i am wrong.
As I recall not according to their directions. Doesn't matter it's a very bad design overall.
Your better off getting a Weber Q 1200 or Q 2200 much better quality and performance for a little bit more money . You think Char Broil is bad about customer service , try Char Griller and waiting over 30 days to have the grill delivered . 😂 You might want to check the gas tube and make sure it isn't clogged up with grease or charred bits . Brush it off and check the little holes to make sure they are open and the flame is burning blue , good luck to you , Buddy and Happy Grilling !
I see your grease tray does not have a wind shield must be older model? Just got mine it has one.
Glad to hear they made an improvement.
Glad to hear they made an improvement.
You have the grease tray in backwards. It slides in from the front.
Tried it both ways, flames still go out.
Thanks, i just dropped it back into that shelf..but what to buy..Most of the bbqs even stst rusted on me, i leave them under a roof out Side, its a pile of debris on the inside...🤔🥴
I purchased this grill 2 yrs ago. I do not like it. A grated grill top much better. The infared grilling top is hard to clean, and doesn't cook like i wanted.
I've had my grill for about 4 years. I can't get the temperature of grill down. The outside meat Burns and the inside is raw. I've gotten three different regulators. I cannot get the temperature down from 600
Hey Chuck this is an EASY FIX theres an adjustment allen key behind the sticker in the center of the regulator knob turn ur grill on high and adjust the key till it holds your highest desirable temp
@@zachhuckabee7108 thanks I'll give it a try.
Chuck Owen did it work
@@ethanpierce9087 sorry I have not tried it. I use it for camping will try in a few weeks. Thanks for the follow-up.
@@chuckowen4239 Tried the adjustment?
I agree pos and regulator gets stuck mine got stuck open dumping propane into the grill couldn't get it to shut off
Hi I know this is old to you but new to me, can yo tell me where you got the adapter to use on a large gas bottle please
David
Amazon. Just type in... " Propane tank adapter". You can get to Amazon by using my link in the description. Thanks
Did you have any problems with the regulator in keeping it at low temperatures? It goes 660degrees on the lowest setting in about 4 minutes...
It only went over 600 the first cuple times then barely goes over 400 since then.
That’s the problem I’m having. It will NOT run at lower temps than 650!
Ours burned hot also . Mr Heater regulator from Amazon . Problem solved.
Mike Dragon hey Mike what exact regulator did you buy? Im having the same problem with the lower temps. I don’t have mine hooked up to a 20lb tank i just use the small propane tanks
Ive just recently purchased one of these grills, at first i was well pleased but now after 4/5 times use a week
1. the smoke
2. cleaning
there must be a fix out there somewhere
Infrared grills will have smoke because they are vaperizing the fat/grease... Cant get away from that. But that is different than a grill that has smoke from burning the meat/fat/grease. In the case if this pretend grill (char broil) you get both.
Hello there. Any updates? Are you still using it? I just bought one and look to use it 3-4 times a week.....
Hello there. Any updates? Are you still using it? I just bought one and look to use it 3-4 times a week.....
No I threw it away after making the video.
I enjoyed watching your video! I got one of these used (practically new) for very cheap and it's the grill I'll be using for now. I have cooked steak twice now, the second time being top sirloin. I noticed that I can't go by normal grill times using this grill. Most grills require about 4 minutes each side to grill a 1 inch steak medium rare-medium. I grilled my steak today and did three minutes per side and still came out medium when I'm more of a medium rare-rare steak guy. I want to turn the heat on low next time and try to cook the steaks longer. I am using this grill in a screened in back porch so I'm not too concerned about the wind knocking the flame out. Overall I've enjoyed it for now!
After brushing it down Howe did you get all the dust off. Do you use a piece of scrap meat to clean it up?
Hahaha that is funny. Marcus my friend how are you. See you learned about the majic of silver water... Usually after burning it off, you clean the grate with warm water then wipe it dry and spray some oil on it so it wont rust. Most people just scrape it good and get to cooking... In my world there is no such thing as scrap meat.
@@FreeAmericanSpirit I've been well. Life is great.😀
Does the regulator fit tight into the end of the burner?? Is there any kind of gasket on the regulator?
The regulator screws onto a tube, the other end of the tube fits loosely into the burner, no gasket. The tank screws onto the bottom of the regulator
I have mine and I have no problems
Why I can't see infrared in this grill. Is it really infrared?
Not really
Did you have any idea for a conversion to RV low pressure , we have quick disconnect on our rv.
I had thought of using quick connects but I will probably wind up making a permanant cooking station when I decide where I want to put everything. I didn't want to buy a bunch of things and then turn around and not use\ habw to redo them. I have a 120 tank plumbed in to the rv so the hose from the original tanks up front are just sitting there doing nothing. It only takes a second to hook up the grill.
I love grilling. I hope to grill this summer. It's been over 5 years. I'm considering going off grid till fall. Thinking of going camping. I'll be grilling then cause if not,I won't eat. Lol
If you go camping get a teardrop trailer. Or if you want,to get off grid come on down here.
@@FreeAmericanSpirit That would be cool. Maybe I can take a trip soon. I'm due. I'll hit you up of I come down there.👊🏾👍🏾
Ill grill ya the best steak or burger you've ever had... Lator, be good
@@FreeAmericanSpirit 👊🏾😎Later.
Man I hate those "sliced bread" so called reviews. They simply describe the product. No actually thought goes into them.
Me too.
“This isn’t one of those reviews where they’ve had it a week”…. “So I’ve used it 10 times”
When it fails 10 out of 10. That pretty much seals it's fate..
Good point! Hah!
why no show us
Not Shure what your asking me
Merci mec👍
you good
Haha crickets
Too much jibber Jabber
Thanks
Your tray is inserted wrong way down, it supposed to be installed from tge front side which fix tge issue with a wind blow. Thank me later 😊😎