I have a problem ,after pressure coocking ,the lid is not unlocking for ages. The coocker just stays on 01 kPa for 1-2 hours until finally I can open and reach my food... I have tried waiting for the whole warming food process, which automatically starts after the pressure is down. I tried unplugging, restarting the cooker... every time, just the same nightmare
Hi Boris, thanks for your comment. We’re sorry to hear about the issue you’re facing with the lid of your HD2151 All-in-One Cooker not unlocking promptly. The lid is designed to lock securely for safety during pressure cooking, and it should release once the pressure is fully dissipated. If the lid remains locked for an extended period, it could be due to several reasons such as the sealing ring not being properly positioned or a malfunction in the pressure release components. Firstly, ensure that the sealing ring is correctly placed and that there are no food particles or debris obstructing it. After the pressure cooking cycle, allow the cooker to cool down as the lid may not open if the contents are still too hot. If the issue persists, it might be indicative of a need for servicing. For further assistance, we kindly advise you to reach out to our customer service team through one of our Social Media channels, or the support page on our website.
Hi Zalinah, thanks for your comment. It’s not uncommon for pressure cookers to emit some noise during operation, as they work by building up steam pressure. However, the noise should not be deafening. It's possible that the noise could be due to the steam release process, which is a normal part of cooking with this appliance. According to the user manual, the cooker is designed to heat while exhausting steam, which may produce some sound. If the noise you're experiencing is continuous and unusually loud, it could indicate that the sealing ring is not properly positioned or that there is an issue with the steam release mechanism. For your safety and to prevent any potential damage to your cooker, we recommend checking the sealing ring and making sure that the lid is securely locked before starting the cooking process. If the issue persists, please refrain from using the device and contact our customer service for further assistance. You can reach out to us through one of our Social Media channels, or the support page on our website.
Thanks for your interest in the HD2151 All-In-One Cooker! You can indeed use the device to steam fish and vegetables. If you have any other questions, don't hesitate to ask. Wishing you a nice rest of the week. :)
Hi, thanks for your comment. The All-in-One Cooker 3000 Series models HD2151/62 and HD2151/66 share many features, including a variety of cooking programs and safety systems designed for ease of use and peace of mind. The HD2151/62 model comes with Rapid Pressure Release Technology, which allows for automatic pressure release in just 7 minutes, significantly reducing cooking time. It also includes the Taste Control System for enhanced flavor and an exclusive HomeID app with a plethora of recipes and cooking tips for inspiration. The HD2151/66 model may have different features or accessories, which could include variations in color, control panel design, or additional cooking programs. It's always recommended to check the product specifications directly on the Philips website or contact our customer service team for the most accurate and detailed comparison. For further information, the user manual available online provides a comprehensive overview of the features for each model.
On my airfryer it says I need to remove the stickers because the surface will get really hot, but I couldn't find such information on my multicooker. Can I keep them?
Hi there, thanks for asking. Could you please share your country of residence with us? This way we can connect you with our local colleagues to look into this further. Awaiting your reply.
@@PhilipsHomeLiving I did contact them. They were very kind and answered all my questions because I had some more related to the recepies and functions. Very good customer service 👍
Hi again, that's great to hear. ☺️ We're glad our colleagues were able to assist you and we appreciate the kind words! Feel free to let us know if you have further questions.
Hi there, yes, it is! Thanks a lot for your interest. You can find more information about model HD2151 on the following page: to.philips/6057915cZ. If you have any other questions, don't hesitate to ask. Wishing you a great week. :)
After the cycle is finished how to release the pressure?
How can we change the large sealer?
I have a problem ,after pressure coocking ,the lid is not unlocking for ages. The coocker just stays on 01 kPa for 1-2 hours until finally I can open and reach my food... I have tried waiting for the whole warming food process, which automatically starts after the pressure is down. I tried unplugging, restarting the cooker... every time, just the same nightmare
Hi Boris, thanks for your comment. We’re sorry to hear about the issue you’re facing with the lid of your HD2151 All-in-One Cooker not unlocking promptly. The lid is designed to lock securely for safety during pressure cooking, and it should release once the pressure is fully dissipated. If the lid remains locked for an extended period, it could be due to several reasons such as the sealing ring not being properly positioned or a malfunction in the pressure release components.
Firstly, ensure that the sealing ring is correctly placed and that there are no food particles or debris obstructing it. After the pressure cooking cycle, allow the cooker to cool down as the lid may not open if the contents are still too hot. If the issue persists, it might be indicative of a need for servicing. For further assistance, we kindly advise you to reach out to our customer service team through one of our Social Media channels, or the support page on our website.
Congee? And how long does it take
It's always displaying an E6 error kindly help/
My pressure cooker made a deafening noise while cooking. It lasted the whole cooking time of 15min. Is that normal?
Hi Zalinah, thanks for your comment. It’s not uncommon for pressure cookers to emit some noise during operation, as they work by building up steam pressure. However, the noise should not be deafening. It's possible that the noise could be due to the steam release process, which is a normal part of cooking with this appliance. According to the user manual, the cooker is designed to heat while exhausting steam, which may produce some sound. If the noise you're experiencing is continuous and unusually loud, it could indicate that the sealing ring is not properly positioned or that there is an issue with the steam release mechanism. For your safety and to prevent any potential damage to your cooker, we recommend checking the sealing ring and making sure that the lid is securely locked before starting the cooking process. If the issue persists, please refrain from using the device and contact our customer service for further assistance. You can reach out to us through one of our Social Media channels, or the support page on our website.
Can you steam vegetables and fish ?
Thanks for your interest in the HD2151 All-In-One Cooker! You can indeed use the device to steam fish and vegetables. If you have any other questions, don't hesitate to ask. Wishing you a nice rest of the week. :)
What is the difference between model HD2151/62 and HD2151/66?
Hi, thanks for your comment. The All-in-One Cooker 3000 Series models HD2151/62 and HD2151/66 share many features, including a variety of cooking programs and safety systems designed for ease of use and peace of mind. The HD2151/62 model comes with Rapid Pressure Release Technology, which allows for automatic pressure release in just 7 minutes, significantly reducing cooking time. It also includes the Taste Control System for enhanced flavor and an exclusive HomeID app with a plethora of recipes and cooking tips for inspiration. The HD2151/66 model may have different features or accessories, which could include variations in color, control panel design, or additional cooking programs. It's always recommended to check the product specifications directly on the Philips website or contact our customer service team for the most accurate and detailed comparison. For further information, the user manual available online provides a comprehensive overview of the features for each model.
How to make strawberry jam
Should we remove the stickers before use? Can we keep the stickers on the body of the multicooker?
On my airfryer it says I need to remove the stickers because the surface will get really hot, but I couldn't find such information on my multicooker. Can I keep them?
Hi there, thanks for asking. Could you please share your country of residence with us? This way we can connect you with our local colleagues to look into this further. Awaiting your reply.
@@PhilipsHomeLiving thank you for your fast reply. Does this mean that I can call the number for service in my country and ask them?
@@PhilipsHomeLiving I did contact them. They were very kind and answered all my questions because I had some more related to the recepies and functions. Very good customer service 👍
Hi again, that's great to hear. ☺️ We're glad our colleagues were able to assist you and we appreciate the kind words! Feel free to let us know if you have further questions.
Is it pressure cooker?
Hi there, yes, it is! Thanks a lot for your interest. You can find more information about model HD2151 on the following page: to.philips/6057915cZ. If you have any other questions, don't hesitate to ask. Wishing you a great week. :)
Ki ez a bandzsa málészájú cseléd? :D