What are your thoughts on ServiceNow Micro-Certifications? Do you have any that you think are more challenging to complete than others? Are you going to pursue and obtain a few by the end of this year? Let us know in the comments!
And yet another pro tip from you Allen :) Now that I see that the predictive intelligence, performance analytics and the virtual agent MCs can help unlock both ITSM pro and CSM pro, I will focus on that really soon. I already have the CSM and ITSM mainlines, so it could be a good way to step up my game even more.
Thanks Allen for another great video! I am working on several micro-certs right now but one thing I found unless I am missing something is that the micro cert for virtual agent isn't free. It appears that two courses required as prerequisites for being able to take the simulator it is asking to pay for each one. I was hoping to be able to take this one but that is a lot if you have to pay for two courses to be able to take the test for a micro cert. Is there a way to take this micro cert without having to pay for two courses?
@@jameswebster9624 Great callout and I see what you're talking about. I'm checking in to this to gain an understanding from ServiceNow as to the direction of this specific micro-certification. Previously, pre-reqs for the VA micro-cert had no cost and I believe it was just one course (VA Implementation). Now, it seems more built out and the new pre-reqs do have a cost...and I high cost at that. More to come!
@jameswebster9624 I have reached out to ServiceNow about this and they are reviewing my questions internally. I'll provide an update as soon as I receive anything!
I hope you're progressing well with them. I know it may seem tedious, but they're worth it and help round out your knowledge of the platform. They don't expire and as I'm sure you've learned from the video, they do have a purpose in the bigger picture. Keep it up!
Thanks again for another great video! I personally really enjoy simulators rather than questions for these micro-certifications. It pushes the hands-on approach and help cement what was learned during the courses. It also gives a more structured way to test the acquired knowledge even more than playing on my pdi.
Another banger. The VA micro-cert has got to be one of the most challenging. As a former teacher, I always included performance tasks (eg simulators) as part of unit assessments as they're the most reliable indicator of enduring knowledge, whereas, multiple choice question exams are the least.
Thanks, Kali! That’s neat to hear of how you used and saw performance task type assessments in your past career field. I’m glad that ServiceNow really started to pivot a lot of the micro-cert assessments from multiple choice over to simulators and have even added numerous simulator courses for other topics as well (to help sink in that knowledge).
Great video. I had dane thoughts of school about micro certifications. Fortunately after this video, I caught a mistake I was making while learning which I'll correct and correlate those micro certification to other mainline as well. I have request though - please start a series of video on ServiceNow Architect.
Thank you for taking the time to comment and I’m glad you found it helpful. Also, I’m acknowledging your note about an architect series. I do plan to release a few videos in the future that are more architect focused and points of interest. Thanks again!
Definitely! I can't say but so much because I believe all of that information is protected by partner agreements, but yep...some partners will struggle with some of the new requirements (especially smaller firms that were higher partner tier levels).
Hello mate, last year service now gave free vouchers for CSA exam Is there any such opportunity coming in future? I am desperately in need of getting the certificate as I think it will be very helpful for me but it's bit costly 😢
Hi, ServiceNow has randomly done "promotions" like that, but previously it was because 1) They launched a new version On Demand, so it was to get people to try it out and 2) They redesigned the system administrator course and adjusted the content, so again they wanted people to try it out. If you're employed with a ServiceNow partner, you get the CSA course and voucher for free. Otherwise, unfortunately, as of right now, you have to pay. The course is $300 and the voucher is $300. I will say that if you're passionate about the platform and this certification is holding you back from getting a job. You will make that money back many times over and all it took was $600 to get started. You can also see if your employer or future employer will cover the cost of the course and voucher through "professional development" funds.
@@Allenovation actually I am a student now but earlier I used to work for Accenture (which is a service now partner), I realised this bit late and missed the opportunity of grabbing the voucher 🥲 Anyways thanks mate
What are your thoughts on ServiceNow Micro-Certifications? Do you have any that you think are more challenging to complete than others? Are you going to pursue and obtain a few by the end of this year? Let us know in the comments!
And yet another pro tip from you Allen :) Now that I see that the predictive intelligence, performance analytics and the virtual agent MCs can help unlock both ITSM pro and CSM pro, I will focus on that really soon. I already have the CSM and ITSM mainlines, so it could be a good way to step up my game even more.
Thanks Allen for another great video! I am working on several micro-certs right now but one thing I found unless I am missing something is that the micro cert for virtual agent isn't free. It appears that two courses required as prerequisites for being able to take the simulator it is asking to pay for each one. I was hoping to be able to take this one but that is a lot if you have to pay for two courses to be able to take the test for a micro cert. Is there a way to take this micro cert without having to pay for two courses?
@@jameswebster9624 Great callout and I see what you're talking about. I'm checking in to this to gain an understanding from ServiceNow as to the direction of this specific micro-certification. Previously, pre-reqs for the VA micro-cert had no cost and I believe it was just one course (VA Implementation). Now, it seems more built out and the new pre-reqs do have a cost...and I high cost at that. More to come!
@jameswebster9624 I have reached out to ServiceNow about this and they are reviewing my questions internally. I'll provide an update as soon as I receive anything!
@@Allenovation Thank you for this Allen! This is a great help!
Thanks! New to ServiceNow and doing these certifications that my job requires me to do 🎉
I hope you're progressing well with them. I know it may seem tedious, but they're worth it and help round out your knowledge of the platform. They don't expire and as I'm sure you've learned from the video, they do have a purpose in the bigger picture. Keep it up!
This is an excellent video, Allen. Great production quality, too. Thank you for putting it together.
Thanks, Tim! I appreciate you checking it out and leaving a comment as well!
Thanks again for another great video! I personally really enjoy simulators rather than questions for these micro-certifications. It pushes the hands-on approach and help cement what was learned during the courses. It also gives a more structured way to test the acquired knowledge even more than playing on my pdi.
I definitely agree! The simulators are the best ones for sure. Thanks for watching 😊
Another banger. The VA micro-cert has got to be one of the most challenging. As a former teacher, I always included performance tasks (eg simulators) as part of unit assessments as they're the most reliable indicator of enduring knowledge, whereas, multiple choice question exams are the least.
Thanks, Kali! That’s neat to hear of how you used and saw performance task type assessments in your past career field. I’m glad that ServiceNow really started to pivot a lot of the micro-cert assessments from multiple choice over to simulators and have even added numerous simulator courses for other topics as well (to help sink in that knowledge).
Great insight to their importance and the need for us to strengthen our skillset! Thank you!
You're absolutely welcome! Thank you for watching and taking the time to comment!
Great video. I had dane thoughts of school about micro certifications. Fortunately after this video, I caught a mistake I was making while learning which I'll correct and correlate those micro certification to other mainline as well.
I have request though - please start a series of video on ServiceNow Architect.
Thank you for taking the time to comment and I’m glad you found it helpful. Also, I’m acknowledging your note about an architect series. I do plan to release a few videos in the future that are more architect focused and points of interest. Thanks again!
It's very helpful and motivation.
Thank you so much
It will be interesting to see how 2024 shakes things up if partners are required to carry micro certs too!
Definitely! I can't say but so much because I believe all of that information is protected by partner agreements, but yep...some partners will struggle with some of the new requirements (especially smaller firms that were higher partner tier levels).
Thank you for the important video, Allen!
You're welcome! 😀
Another great plug, Allen!
Thanks!!
Very informative thank
Hello mate, last year service now gave free vouchers for CSA exam
Is there any such opportunity coming in future?
I am desperately in need of getting the certificate as I think it will be very helpful for me but it's bit costly 😢
Hi, ServiceNow has randomly done "promotions" like that, but previously it was because 1) They launched a new version On Demand, so it was to get people to try it out and 2) They redesigned the system administrator course and adjusted the content, so again they wanted people to try it out. If you're employed with a ServiceNow partner, you get the CSA course and voucher for free. Otherwise, unfortunately, as of right now, you have to pay. The course is $300 and the voucher is $300. I will say that if you're passionate about the platform and this certification is holding you back from getting a job. You will make that money back many times over and all it took was $600 to get started. You can also see if your employer or future employer will cover the cost of the course and voucher through "professional development" funds.
@@Allenovation actually I am a student now but earlier I used to work for Accenture (which is a service now partner), I realised this bit late and missed the opportunity of grabbing the voucher 🥲
Anyways thanks mate