32 minutes ago I’d use it to control a 4 camera setup where we record a high end speakers bootcamp so that our participants can take home a cut video with their practice talks and all the feedback from our experts. Cut like a panel tv show.
I can see excellent use cases for the SuperJoy in dynamic shots in livestreaming/live event video production (such as TED-style shots at conferences, meetup events, etc.)
Its a amazing Joystick controller! Designed for smooth, efficient production workflows. The SuperJoy takes remote pan, tilt, and zoom camera operations to the next level in a simplified user interface with advanced controls for power users. LINK: ptzoptics.com/superjoy/
I would use my Superjoy to expand the capabilities of my live corporate video setup. It fine level control and robustness would be a great addition to any setup including mine
Leading a coalition of forward-thinking churches dedicated to enhancing their technological infrastructure, the SuperJoy controller emerges as the perfect solution to empower our dedicated volunteers, regardless of their expertise in computers and video production. With its intuitive design and seamless functionality, the SuperJoy promises to elevate our worship experiences to new heights, ensuring every member of our congregation feels connected and engaged.
I currently have the Move 4k, but I don't have a controller. The Super Joy would be an excellent option for me to control the move 4k and other PTZ optics cameras that I plan to acquire in the near future.
I’d use it to control a 4 camera setup where we record a high end speakers bootcamp so that our participants can take home a cut video with their practice talks and all the feedback from our experts. Cut like a panel tv show.
Its a amazing Joystick controller! Designed for smooth, efficient production workflows. The SuperJoy takes remote pan, tilt, and zoom camera operations to the next level in a simplified user interface with advanced controls for power users. LINK: ptzoptics.com/superjoy/
When visiting institutions as a guest tech/OP, this would be helpful to have to augment existing PTZ systems with legacy controllers. Would expect to get a few upgrade requests along the way.
Installed it myself without any issues. The wifi signal is great even ruclips.net/user/postUgkxE_D_sddGAdiVUKp7PkkmyxO7bRtgqmk5 when the router is located far away. I really enjoy the night vision feature that allows me to see clearly any activity near our house (mostly cars and wild animals). The motion detection is helpful to me as well to monitor what happens on our front.
Our church has the Move4K, and it is fantastic. However, we would really love to be able to control it using the Superjoy which will allow a lot of features, including smooth panning.
We would definitely use it to increase the production quality of our billiards streaming which we do to benefit our juniors youth program in Appleton, Wisconsin.
The Super Joy is a step forward in our streaming setup. Having quick, invisible access to exposure and other picture corrections will forward our documentations on a higher level.
Hi we have 3 ptz cameras and we are using a tablet and an app to control them, Using a SuperJoy would make our productions better and they would appear a lot more professional
Its a amazing Joystick controller! Designed for smooth, efficient production workflows. The SuperJoy takes remote pan, tilt, and zoom camera operations to the next level in a simplified user interface with advanced controls for power users. LINK: ptzoptics.com/superjoy/
We would use the SuperJoy to control one existing PTZOptics NDI connected camera and then would add a new PTZOptics camera to replace our existing camcorder camera.
the best would be, if you could safe camera movements. Actuall calling a preset first moves the pan, than the tild and than the zoom (or in any other order). But it would be realy good to call a whole movement: pan, tilt and zoom in a specific joystic pre moved way. That would be a real gamechanger! ;) ALSO, the active controlled camera should be shown at the hdmi video output. (actual it is not clear, wheater the controller does or not does.
The PTZOptics cameras have a feature called "MotionSync" that synchronizes pan tilt and zoom so that they arrive at the preset location at the same time. When the HDMI Output is enabled on the SuperJoy, it will display the actively controlled camera on a connected monitor. Hope that clears things up!
The church needs a camera controller to help manage the 4 PTZ cameras we have in our sanctuary and would add a major element of flexibility to changing and controlling the different shots we use.
Its a amazing Joystick controller! Designed for smooth, efficient production workflows. The SuperJoy takes remote pan, tilt, and zoom camera operations to the next level in a simplified user interface with advanced controls for power users. LINK: ptzoptics.com/superjoy/
Its a amazing Joystick controller! Designed for smooth, efficient production workflows. The SuperJoy takes remote pan, tilt, and zoom camera operations to the next level in a simplified user interface with advanced controls for power users. LINK: ptzoptics.com/superjoy/
Hello! Yes, you can use the PTZOptics SuperJoy Joystick Controller to control PTZ cameras through a TriCaster TC1, but the integration requires an understanding of how both systems communicate and the proper setup. The PTZOptics SuperJoy offers versatile control options, including support for VISCA, VISCA over IP, Pelco-D, and Pelco-P protocols, making it compatible with a wide range of PTZ cameras. Here's a general guide on how to set it up: Step 1: Connect Your Cameras to the TriCaster First, ensure your PTZ cameras are connected to the TriCaster TC1 and properly configured within the TriCaster system. This involves connecting the cameras via SDI or NDI®, depending on your specific setup and camera capabilities. Step 2: Network Configuration Connect the SuperJoy to Your Network: The SuperJoy Joystick Controller operates over your network (for VISCA over IP controls), so it must be connected to the same local network as your TriCaster and cameras. Configure IP Addresses: Ensure all devices (TriCaster, PTZ cameras, and SuperJoy) have unique IP addresses on the same subnet to communicate with each other effectively. You can find and assign IP addresses to your cameras through their respective web interfaces or dedicated software. Step 3: Configure SuperJoy with Camera IPs Add Cameras to SuperJoy: Access the SuperJoy controller’s setup menu to add each PTZ camera. You will need to input the IP addresses of the PTZ cameras you're controlling. Refer to the SuperJoy manual for detailed instructions on adding and configuring cameras. Step 4: Control Protocol Selection Select the Appropriate Control Protocol: On the SuperJoy, select the control protocol that your cameras are using (likely VISCA over IP if they're PTZOptics cameras or compatible models). The TriCaster system itself doesn't directly affect the protocol used between the SuperJoy and the cameras; it simply acts as a switcher for the video feeds. Step 5: Control Cameras During Production With everything set up, you can now use the SuperJoy controller to operate your PTZ cameras (pan, tilt, zoom, presets, etc.) during your live production with the TriCaster TC1. The video feeds from the cameras go through the TriCaster, where you can switch between them, apply effects, and manage your live production. Additional Tips Firmware Updates: Ensure that the firmware on your PTZ cameras and the SuperJoy controller is up to date for the best compatibility and performance. TriCaster Configuration: Within the TriCaster interface, make sure you've correctly configured each camera input and that you can switch between your PTZ camera feeds as intended. Network Infrastructure: Reliable network infrastructure is crucial, especially when controlling cameras over IP. Ensure your network can handle the data traffic to avoid latency or connection issues. Integrating the PTZOptics SuperJoy with TriCaster TC1 for controlling PTZ cameras can streamline your live production workflow, offering precise camera control directly at your fingertips. This setup not only enhances production value but also provides operational efficiency during live events. Thanks for checking out our Channel! Learn More: ptzoptics.com/
Hello! A slight delay between issuing a command from the PTZOptics SuperJoy Controller and the camera responding is relatively common, especially in network-based PTZ (Pan, Tilt, Zoom) control systems. A delay of around 1 second can be considered normal in many situations, but the actual delay can vary based on several factors: Network Conditions Network Speed and Traffic: The speed and congestion of your network can impact the responsiveness of PTZ controls. A heavily loaded or slow network can increase delay. Network Type: Wired networks typically offer better performance and lower latency compared to wireless connections. Camera and Controller Settings Control Protocol: The specific PTZ control protocol being used (e.g., VISCA, Pelco-D, etc.) and how it's implemented in both the camera and the controller can affect responsiveness. Firmware Version: Ensure both the camera and the SuperJoy Controller are running the latest firmware, as updates can sometimes improve responsiveness. Distance and Hardware Physical Distance: The physical distance between the controller, network equipment, and the camera can play a role, especially if signals have to travel through multiple switches or routers. Hardware Performance: The processing power of the PTZ camera and the controller can also impact response times. Environmental Factors Interference: In the case of wireless connections, interference from other devices can cause delays. Camera Mechanics: The mechanical response time of the camera itself can vary; some models may naturally have a slight delay in responding to PTZ commands. When to Investigate Further If the delay is significantly more than 1 second, or if it has recently increased, it might be worth investigating. Sudden changes in responsiveness can indicate network issues, hardware problems, or configuration errors. Troubleshooting Steps Check Network Performance: Test the speed and stability of your network. Update Firmware: Ensure all devices are using the latest firmware. Restart Devices: Sometimes, simply restarting the camera, controller, and network equipment can resolve transient issues. Test Different Conditions: Try controlling the camera under different network conditions or with different settings to see if the delay changes. If you find that the delay is unusually long or affecting your production, it might be worth reaching out to PTZOptics support for more specific advice or to check if there's a known issue with your particular model or firmware version.
Does the workflow for recalling presets always have to be: Camera # -> Recall -> # -> Enter? Is there anyway to modify this for a quicker workflow? For example, if I'm already controlling camera 1, just hit preset 1 and it fires off the preset?
Hi Eric, Yes! The SuperJoy has "Quick Presets" where you press and hold one of the alphanumeric buttons for 3 to store a preset, or press that same button quickly to call the preset. There's also "Matrix Mode" that allows you to call presets 1 ~ 3 on cameras 1 ~ 3 using those same alphanumeric buttons. 😀
Hello! Lag, or latency, in HDMI output can be influenced by various factors including the camera, the controller, the HDMI cable, and the display device. Typically, professional-grade equipment like the PTZOptics SuperJoy is designed to minimize lag to be as low as possible. However, the exact frame lag can vary and is often not specified as it can be influenced by the entire setup. For precise information about the HDMI output lag of the PTZOptics SuperJoy controller, I recommend reaching out directly to PTZOptics customer support. They can provide detailed technical specifications and any known latency metrics specific to the SuperJoy controller.
Hi Leta, if this does not help we suggest reaching out to support@ptzoptics.com !- Lindsey :) help.ptzoptics.com/support/discussions/topics/13000029691
I would mentionn that the "Super Preset" only works with PTZ cameras. Super Preset does not work with NewTek Cameras as of today. They say it will control just about anything on the networ with the correct protocols but the camera presets for SONY VISCA aren't icluded in that statement. Just be careful when purchasing.
Hello! Thank you for highlighting this specific detail about the PTZOptics SuperJoy controller. Your caution is particularly important for those considering this controller for a mixed-brand camera setup. PTZOptics SuperJoy and Compatibility 1. Targeted for PTZ Cameras: The PTZOptics SuperJoy is primarily designed to control PTZ (Pan-Tilt-Zoom) cameras, and its compatibility is strongest with cameras that use standard PTZ control protocols like VISCA over IP, ONVIF, and Pelco-D/P. 2. Limitation with NewTek and Sony VISCA Cameras: As you noted, as of the last update, the SuperJoy may not be fully compatible with NewTek's NDI protocol or certain implementations of the Sony VISCA protocol. This limitation is crucial to consider for users who have or plan to integrate these specific camera types into their setup. Points to Consider When Purchasing 1. Check Compatibility: Before purchasing the SuperJoy, it’s important to check the compatibility of your existing or planned camera setup with the controller. This includes verifying protocol compatibility and specific model support. 2. Manufacturer's Documentation and Support: Consult PTZOptics' official documentation and reach out to their support team for detailed compatibility information. 3. User Reviews and Community Feedback: Often, user experiences and reviews can provide insights into real-world compatibility and usage scenarios. 4. Software and Firmware Updates: Keep an eye on software and firmware updates from PTZOptics, as they can sometimes extend compatibility and add new features. Alternative Control Solutions If you find that the SuperJoy doesn't meet your needs due to compatibility issues, you may need to explore other control solutions. This could include controllers specifically designed for NewTek or Sony cameras, or more universal controllers that cover a broader range of protocols. Conclusion The PTZOptics SuperJoy is a versatile controller for PTZ cameras, but as with any specialized equipment, compatibility with different brands and protocols is a key consideration. Users with NewTek cameras or those utilizing specific implementations of the Sony VISCA protocol should verify compatibility carefully to ensure the SuperJoy meets their needs. It's always a good practice to conduct thorough research and possibly seek advice from the manufacturer or experienced users in similar setups.
The keys have context sensitive backlit lights. They light to show that an option is avaible. For example, when auto focus lock is pressed, the button will flash green. Buttons will also be backlit to indicate the limited buttons availble in Matrix and Basic Modes. :)
Hello Hans, The PTZOptics SuperJoy Controller is designed to be compatible with a wide range of PTZ cameras that use VISCA, VISCA over IP, Pelco-D, or Pelco-P protocols for control. If your AVer PTC310N and AVer PTC310UN cameras support one of these protocols, particularly Pelco-D or Pelco-P, they should theoretically be able to connect to the SuperJoy Controller. Here's how you can approach this: Steps to Connect AVer Cameras to the PTZOptics SuperJoy: Check Camera Protocol Support: Verify in the AVer camera documentation that they support Pelco-D or Pelco-P protocols. This information should be available in the camera's user manual or technical specifications. Connect the Cameras to the Controller: If your AVer cameras and the SuperJoy Controller are designed to be connected via RS-485/RS-232 for Pelco-D or Pelco-P control, use the appropriate serial cables to connect them. If they support VISCA over IP, connect the cameras and the SuperJoy Controller to the same network via Ethernet. Configure the SuperJoy Controller: Access the SuperJoy Controller’s settings to add and configure your AVer cameras. Assign each camera an ID and select the appropriate control protocol (Pelco-D/P or VISCA over IP). Test the Configuration Once the cameras are connected and configured, test the control functionality from the SuperJoy. Ensure that you can pan, tilt, zoom, and access other camera controls and presets. Address Any Issues: If you encounter issues, refer to the SuperJoy’s manual for troubleshooting tips, or contact PTZOptics support for assistance. Double-check all connections and settings to ensure they match the requirements of both the cameras and the controller. Considerations: Compatibility: While the SuperJoy Controller is quite versatile, specific compatibility can sometimes depend on the firmware version of both the controller and the cameras. Cabling and Distance: Ensure that the cabling used is appropriate for the distance between the controller and the cameras, especially in an RS-485/RS-232 setup. Network Setup: For IP control, ensure that the network settings are correctly configured and that all devices are on the same subnet. Conclusion: Connecting AVer PTC310N and AVer PTC310UN cameras to the PTZOptics SuperJoy Controller should be feasible if these cameras support Pelco-D, Pelco-P, or VISCA over IP protocols. It’s important to check the specific protocol support and compatibility, configure the devices correctly, and test the setup to ensure proper functionality.
I would use this for our on tour crew. Small package with loads of features. For us also the size is important as others are much larger for our tourbus pack. Will be for controlling 3 of PTZ OPTICS ROBO's . Also we are all NDI with gear for the road. Here is some of the shows we do. PTZ optics are the side stage and crowd and overhead shots on this tour. We also control 7 independant screens outs to 11 screens. All NDI. PTZ Optics is a huge player in our shows. We are hired for the Imag Screens and to make the show a much more exciting show ruclips.net/video/Jc1RWOuuDYs/видео.html
Interesting tut. The music detracts from the information however. Hearing the same 20 second clip endlessly is well, annoying. Good job on the tut but consider removing the bed. It adds nothing.
![BRASIL vs. URUGUAY [1-1] | RESUMEN | ELIMINATORIAS SUDAMERICANAS | FECHA 12](http://i.ytimg.com/vi/-hWBAuxF1eY/mqdefault.jpg)
32 minutes ago
I’d use it to control a 4 camera setup where we record a high end speakers bootcamp so that our participants can take home a cut video with their practice talks and all the feedback from our experts. Cut like a panel tv show.
This could greatly increase our technology in recording my son's band and also for my creating school science activities.
We are setting our inaugural Esports program at the University. This will be a good addition to completing the gaming network setup of our new arena.
I can see excellent use cases for the SuperJoy in dynamic shots in livestreaming/live event video production (such as TED-style shots at conferences, meetup events, etc.)
Its a amazing Joystick controller! Designed for smooth, efficient production workflows. The SuperJoy takes remote pan, tilt, and zoom camera operations to the next level in a simplified user interface with advanced controls for power users.
LINK: ptzoptics.com/superjoy/
I've used this controller at my church. It is awesome.
We would love to see your setup! Feel free to tag us on social and use the hashtag #shareyourvision
Excited to see an NDI controller and switcher! Hope to have a chance to try one out before buying. Will be in touch to see about options for that.
I would use my Superjoy to expand the capabilities of my live corporate video setup. It fine level control and robustness would be a great addition to any setup including mine
The Superjoy would help with our 2 Ptz camera livestream setup.
Im new to the PTZ world, just got my first ptz pro camera days ago and would love to control it with this super ultra amazing joystick ❤
Welcome aboard!
Leading a coalition of forward-thinking churches dedicated to enhancing their technological infrastructure, the SuperJoy controller emerges as the perfect solution to empower our dedicated volunteers, regardless of their expertise in computers and video production. With its intuitive design and seamless functionality, the SuperJoy promises to elevate our worship experiences to new heights, ensuring every member of our congregation feels connected and engaged.
Thanks for checking out our Channel!
Learn More: ptzoptics.com/
I currently have the Move 4k, but I don't have a controller. The Super Joy would be an excellent option for me to control the move 4k and other PTZ optics cameras that I plan to acquire in the near future.
I’d use it to control a 4 camera setup where we record a high end speakers bootcamp so that our participants can take home a cut video with their practice talks and all the feedback from our experts. Cut like a panel tv show.
Its a amazing Joystick controller! Designed for smooth, efficient production workflows. The SuperJoy takes remote pan, tilt, and zoom camera operations to the next level in a simplified user interface with advanced controls for power users.
LINK: ptzoptics.com/superjoy/
When visiting institutions as a guest tech/OP, this would be helpful to have to augment existing PTZ systems with legacy controllers. Would expect to get a few upgrade requests along the way.
SuperJoy would greatly streamline our small church livestream set up
Installed it myself without any issues. The wifi signal is great even ruclips.net/user/postUgkxE_D_sddGAdiVUKp7PkkmyxO7bRtgqmk5 when the router is located far away. I really enjoy the night vision feature that allows me to see clearly any activity near our house (mostly cars and wild animals). The motion detection is helpful to me as well to monitor what happens on our front.
We would love to see your setup!
I would use this in my new remote studio I am presently building. It is one of the very best ptz controllers 🤓
Hey John, we would love if you share some pictures of your new studio with us!
email marketing@ptzoptics.com with the subject line - Share Your Vision
Ours is coming today, can't wait to play with it!
Would love to see pictures of the set up! Please reach out if you have any questions.
@@PTZOptics we are training new people today and it's extremely easy to teach. Before we were using a laptop and the learning curve was way higher!
I've had access to a PTZ Superjoy. I'd love to have one for myself when doing my own shows.
Our church has the Move4K, and it is fantastic. However, we would really love to be able to control it using the Superjoy which will allow a lot of features, including smooth panning.
We would love to see your setup! Feel free to tag us on social and use the hashtag #shareyourvision
We would definitely use it to increase the production quality of our billiards streaming which we do to benefit our juniors youth program in Appleton, Wisconsin.
The Super Joy is a step forward in our streaming setup. Having quick, invisible access to exposure and other picture corrections will forward our documentations on a higher level.
Hi we have 3 ptz cameras and we are using a tablet and an app to control them, Using a SuperJoy would make our productions better and they would appear a lot more professional
Its a amazing Joystick controller! Designed for smooth, efficient production workflows. The SuperJoy takes remote pan, tilt, and zoom camera operations to the next level in a simplified user interface with advanced controls for power users.
LINK: ptzoptics.com/superjoy/
I would use this to help run playback at our speakers training.🎉
Amazing product!
We would use the SuperJoy to control one existing PTZOptics NDI connected camera and then would add a new PTZOptics camera to replace our existing camcorder camera.
Amazing product
This would be great for using in a church setup
They work great in that setup!
Use SuperJoy in video production on campus where we need to control PTZ cameras.
Need a Superjoy to replace our older controller for our 5 cameras.
I would like to use a SuperJoy IP camera controller for our church's PTZOptics camera that is used for our livestream service.
the best would be, if you could safe camera movements. Actuall calling a preset first moves the pan, than the tild and than the zoom (or in any other order). But it would be realy good to call a whole movement: pan, tilt and zoom in a specific joystic pre moved way. That would be a real gamechanger! ;) ALSO, the active controlled camera should be shown at the hdmi video output. (actual it is not clear, wheater the controller does or not does.
The PTZOptics cameras have a feature called "MotionSync" that synchronizes pan tilt and zoom so that they arrive at the preset location at the same time. When the HDMI Output is enabled on the SuperJoy, it will display the actively controlled camera on a connected monitor. Hope that clears things up!
The church needs a camera controller to help manage the 4 PTZ cameras we have in our sanctuary and would add a major element of flexibility to changing and controlling the different shots we use.
Its a amazing Joystick controller! Designed for smooth, efficient production workflows. The SuperJoy takes remote pan, tilt, and zoom camera operations to the next level in a simplified user interface with advanced controls for power users.
LINK: ptzoptics.com/superjoy/
I would use this to control the 4 PTZ Optics cameras we have in our church sanctuary or the 3 PTZ Optics camera we have in our conference center.
Its a amazing Joystick controller! Designed for smooth, efficient production workflows. The SuperJoy takes remote pan, tilt, and zoom camera operations to the next level in a simplified user interface with advanced controls for power users.
LINK: ptzoptics.com/superjoy/
A super joy would be so great for Church. We have an old joystick controller and it needs replaced…
Love that SuperJoy!
Thanks for checking out our Channel!
Learn More: ptzoptics.com/
Could you use this controller to control PTZ cameras through a Tricaster TC1?
Hello!
Yes, you can use the PTZOptics SuperJoy Joystick Controller to control PTZ cameras through a TriCaster TC1, but the integration requires an understanding of how both systems communicate and the proper setup. The PTZOptics SuperJoy offers versatile control options, including support for VISCA, VISCA over IP, Pelco-D, and Pelco-P protocols, making it compatible with a wide range of PTZ cameras. Here's a general guide on how to set it up:
Step 1: Connect Your Cameras to the TriCaster
First, ensure your PTZ cameras are connected to the TriCaster TC1 and properly configured within the TriCaster system. This involves connecting the cameras via SDI or NDI®, depending on your specific setup and camera capabilities.
Step 2: Network Configuration
Connect the SuperJoy to Your Network: The SuperJoy Joystick Controller operates over your network (for VISCA over IP controls), so it must be connected to the same local network as your TriCaster and cameras.
Configure IP Addresses: Ensure all devices (TriCaster, PTZ cameras, and SuperJoy) have unique IP addresses on the same subnet to communicate with each other effectively. You can find and assign IP addresses to your cameras through their respective web interfaces or dedicated software.
Step 3: Configure SuperJoy with Camera IPs
Add Cameras to SuperJoy: Access the SuperJoy controller’s setup menu to add each PTZ camera. You will need to input the IP addresses of the PTZ cameras you're controlling. Refer to the SuperJoy manual for detailed instructions on adding and configuring cameras.
Step 4: Control Protocol Selection
Select the Appropriate Control Protocol: On the SuperJoy, select the control protocol that your cameras are using (likely VISCA over IP if they're PTZOptics cameras or compatible models). The TriCaster system itself doesn't directly affect the protocol used between the SuperJoy and the cameras; it simply acts as a switcher for the video feeds.
Step 5: Control Cameras During Production
With everything set up, you can now use the SuperJoy controller to operate your PTZ cameras (pan, tilt, zoom, presets, etc.) during your live production with the TriCaster TC1. The video feeds from the cameras go through the TriCaster, where you can switch between them, apply effects, and manage your live production.
Additional Tips
Firmware Updates: Ensure that the firmware on your PTZ cameras and the SuperJoy controller is up to date for the best compatibility and performance.
TriCaster Configuration: Within the TriCaster interface, make sure you've correctly configured each camera input and that you can switch between your PTZ camera feeds as intended.
Network Infrastructure: Reliable network infrastructure is crucial, especially when controlling cameras over IP. Ensure your network can handle the data traffic to avoid latency or connection issues.
Integrating the PTZOptics SuperJoy with TriCaster TC1 for controlling PTZ cameras can streamline your live production workflow, offering precise camera control directly at your fingertips. This setup not only enhances production value but also provides operational efficiency during live events.
Thanks for checking out our Channel!
Learn More: ptzoptics.com/
@@PTZOptics Thank You So Much! This is exactly what I needed to know.
is it normal the 1 sec delay between the joystic and camera movement?
Hello!
A slight delay between issuing a command from the PTZOptics SuperJoy Controller and the camera responding is relatively common, especially in network-based PTZ (Pan, Tilt, Zoom) control systems. A delay of around 1 second can be considered normal in many situations, but the actual delay can vary based on several factors:
Network Conditions
Network Speed and Traffic: The speed and congestion of your network can impact the responsiveness of PTZ controls. A heavily loaded or slow network can increase delay.
Network Type: Wired networks typically offer better performance and lower latency compared to wireless connections.
Camera and Controller Settings
Control Protocol: The specific PTZ control protocol being used (e.g., VISCA, Pelco-D, etc.) and how it's implemented in both the camera and the controller can affect responsiveness.
Firmware Version: Ensure both the camera and the SuperJoy Controller are running the latest firmware, as updates can sometimes improve responsiveness.
Distance and Hardware
Physical Distance: The physical distance between the controller, network equipment, and the camera can play a role, especially if signals have to travel through multiple switches or routers.
Hardware Performance: The processing power of the PTZ camera and the controller can also impact response times.
Environmental Factors
Interference: In the case of wireless connections, interference from other devices can cause delays.
Camera Mechanics: The mechanical response time of the camera itself can vary; some models may naturally have a slight delay in responding to PTZ commands.
When to Investigate Further
If the delay is significantly more than 1 second, or if it has recently increased, it might be worth investigating.
Sudden changes in responsiveness can indicate network issues, hardware problems, or configuration errors.
Troubleshooting Steps
Check Network Performance: Test the speed and stability of your network.
Update Firmware: Ensure all devices are using the latest firmware.
Restart Devices: Sometimes, simply restarting the camera, controller, and network equipment can resolve transient issues.
Test Different Conditions: Try controlling the camera under different network conditions or with different settings to see if the delay changes.
If you find that the delay is unusually long or affecting your production, it might be worth reaching out to PTZOptics support for more specific advice or to check if there's a known issue with your particular model or firmware version.
Does the workflow for recalling presets always have to be:
Camera # -> Recall -> # -> Enter? Is there anyway to modify this for a quicker workflow? For example, if I'm already controlling camera 1, just hit preset 1 and it fires off the preset?
Hi Eric,
Yes! The SuperJoy has "Quick Presets" where you press and hold one of the alphanumeric buttons for 3 to store a preset, or press that same button quickly to call the preset. There's also "Matrix Mode" that allows you to call presets 1 ~ 3 on cameras 1 ~ 3 using those same alphanumeric buttons. 😀
So... how *many* frames of lag on that HDMI out?
Hello!
Lag, or latency, in HDMI output can be influenced by various factors including the camera, the controller, the HDMI cable, and the display device. Typically, professional-grade equipment like the PTZOptics SuperJoy is designed to minimize lag to be as low as possible. However, the exact frame lag can vary and is often not specified as it can be influenced by the entire setup.
For precise information about the HDMI output lag of the PTZOptics SuperJoy controller, I recommend reaching out directly to PTZOptics customer support. They can provide detailed technical specifications and any known latency metrics specific to the SuperJoy controller.
How can we connect the SuperJoy to a monitor so that we see the output of the multiple cameras we are controlling with it?
Hi Leta, if this does not help we suggest reaching out to support@ptzoptics.com !- Lindsey :) help.ptzoptics.com/support/discussions/topics/13000029691
I would mentionn that the "Super Preset" only works with PTZ cameras. Super Preset does not work with NewTek Cameras as of today. They say it will control just about anything on the networ with the correct protocols but the camera presets for SONY VISCA aren't icluded in that statement. Just be careful when purchasing.
Hello!
Thank you for highlighting this specific detail about the PTZOptics SuperJoy controller. Your caution is particularly important for those considering this controller for a mixed-brand camera setup.
PTZOptics SuperJoy and Compatibility
1. Targeted for PTZ Cameras: The PTZOptics SuperJoy is primarily designed to control PTZ (Pan-Tilt-Zoom) cameras, and its compatibility is strongest with cameras that use standard PTZ control protocols like VISCA over IP, ONVIF, and Pelco-D/P.
2. Limitation with NewTek and Sony VISCA Cameras: As you noted, as of the last update, the SuperJoy may not be fully compatible with NewTek's NDI protocol or certain implementations of the Sony VISCA protocol. This limitation is crucial to consider for users who have or plan to integrate these specific camera types into their setup.
Points to Consider When Purchasing
1. Check Compatibility: Before purchasing the SuperJoy, it’s important to check the compatibility of your existing or planned camera setup with the controller. This includes verifying protocol compatibility and specific model support.
2. Manufacturer's Documentation and Support: Consult PTZOptics' official documentation and reach out to their support team for detailed compatibility information.
3. User Reviews and Community Feedback: Often, user experiences and reviews can provide insights into real-world compatibility and usage scenarios.
4. Software and Firmware Updates: Keep an eye on software and firmware updates from PTZOptics, as they can sometimes extend compatibility and add new features.
Alternative Control Solutions
If you find that the SuperJoy doesn't meet your needs due to compatibility issues, you may need to explore other control solutions. This could include controllers specifically designed for NewTek or Sony cameras, or more universal controllers that cover a broader range of protocols.
Conclusion
The PTZOptics SuperJoy is a versatile controller for PTZ cameras, but as with any specialized equipment, compatibility with different brands and protocols is a key consideration. Users with NewTek cameras or those utilizing specific implementations of the Sony VISCA protocol should verify compatibility carefully to ensure the SuperJoy meets their needs. It's always a good practice to conduct thorough research and possibly seek advice from the manufacturer or experienced users in similar setups.
Also, an option for presets is to use a streamdeck. I'm super happy with my Superjoy!!! Love love love!! @@PTZOptics
How do you turn on backlit buttons on the controller?
The keys have context sensitive backlit lights. They light to show that an option is avaible. For example, when auto focus lock is pressed, the button will flash green. Buttons will also be backlit to indicate the limited buttons availble in Matrix and Basic Modes. :)
does it control NDI camera?
Did you watch the video... 3:40 bro
@@BenNuProductions Yes it can
can i used it on cameras | AVer PTC310N & AVer PTC310UN with Pelco-D/P?
Yes if it supports PELCO this should work
Hello Hans,
The PTZOptics SuperJoy Controller is designed to be compatible with a wide range of PTZ cameras that use VISCA, VISCA over IP, Pelco-D, or Pelco-P protocols for control. If your AVer PTC310N and AVer PTC310UN cameras support one of these protocols, particularly Pelco-D or Pelco-P, they should theoretically be able to connect to the SuperJoy Controller. Here's how you can approach this:
Steps to Connect AVer Cameras to the PTZOptics SuperJoy:
Check Camera Protocol Support:
Verify in the AVer camera documentation that they support Pelco-D or Pelco-P protocols. This information should be available in the camera's user manual or technical specifications.
Connect the Cameras to the Controller:
If your AVer cameras and the SuperJoy Controller are designed to be connected via RS-485/RS-232 for Pelco-D or Pelco-P control, use the appropriate serial cables to connect them.
If they support VISCA over IP, connect the cameras and the SuperJoy Controller to the same network via Ethernet.
Configure the SuperJoy Controller:
Access the SuperJoy Controller’s settings to add and configure your AVer cameras.
Assign each camera an ID and select the appropriate control protocol (Pelco-D/P or VISCA over IP).
Test the Configuration
Once the cameras are connected and configured, test the control functionality from the SuperJoy. Ensure that you can pan, tilt, zoom, and access other camera controls and presets.
Address Any Issues:
If you encounter issues, refer to the SuperJoy’s manual for troubleshooting tips, or contact PTZOptics support for assistance.
Double-check all connections and settings to ensure they match the requirements of both the cameras and the controller.
Considerations:
Compatibility: While the SuperJoy Controller is quite versatile, specific compatibility can sometimes depend on the firmware version of both the controller and the cameras.
Cabling and Distance: Ensure that the cabling used is appropriate for the distance between the controller and the cameras, especially in an RS-485/RS-232 setup.
Network Setup: For IP control, ensure that the network settings are correctly configured and that all devices are on the same subnet.
Conclusion:
Connecting AVer PTC310N and AVer PTC310UN cameras to the PTZOptics SuperJoy Controller should be feasible if these cameras support Pelco-D, Pelco-P, or VISCA over IP protocols. It’s important to check the specific protocol support and compatibility, configure the devices correctly, and test the setup to ensure proper functionality.
Is there any woth auto tracking?
Yes our new CMP software makes all PTZOptics cameras have auto tracking
Does camera have tracking?
Yeah they do
How can we connect it with Wirecast?
Hope this helps :) ruclips.net/video/_Zz5UuBtIEM/видео.html
I would use this for our on tour crew. Small package with loads of features. For us also the size is important as others are much larger for our tourbus pack. Will be for controlling 3 of PTZ OPTICS ROBO's . Also we are all NDI with gear for the road. Here is some of the shows we do. PTZ optics are the side stage and crowd and overhead shots on this tour. We also control 7 independant screens outs to 11 screens. All NDI. PTZ Optics is a huge player in our shows. We are hired for the Imag Screens and to make the show a much more exciting show ruclips.net/video/Jc1RWOuuDYs/видео.html
We would love a BTS setup video from you, Gene!
Thanks for checking out our Channel!
Learn More: ptzoptics.com/
Anderson Jeffrey Rodriguez Mark Lewis Charles
Thanks for checking out our Channel!
Learn More: ptzoptics.com/
Interesting tut. The music detracts from the information however. Hearing the same 20 second clip endlessly is well, annoying. Good job on the tut but consider removing the bed. It adds nothing.
Hello, thanks for the feedback on the audio track. We will get an updated video produced sometime in the future.
No sirve tu video explicas todo pero menos que cables conectar a la computadora solo el del inerte y el resto como conecto las cámaras
Hola, ¿Qué información estás buscando?