I just bought this product and when I got home I seen that I got a thick jello looking product. It's way thicker than the one in your video.. It literally looks like hard jello. I can shake it and it doesn't move. Has anyone else gotten a thick one? If so how did you use it?
For everybody who got the new hard jello consistency; try 20-30 in the microwave them stirring. It took a few cycles of that to get to a good consistency but it’s useable now
They change the formula... when I purchased this back in 2012 it was runny, easy to use and amazing.... that hard jello one they have out now is A MESS!!!!!!!
I bought one from Target (May 2021) and it was a hard jello type that some comments mentioned having. It was hard to scoop out, hard to smooth in my hands without making tiny jello chunks. I was reading comments trying to figure out how to make it smooth, like some people suggested microwaving it or adding water. I randomly thought to stick blend it (I have a stick blender that I don't use for food) and it worked! It turned into a thick, smooth jelly consistency. I can't wait to try it out now. I honestly think that the product needs to be 'whipped' up, cause 'souffle' makes you think its fluffy/airy and some of the products just might've settled in the packaging/shipping stage and thats why there are so many varieties of consistency. Good luck to anyone on their curly hair journey. Hope this helped some people.
So I watched this video & realized I’m not the only one, I kept looking & found out it’s just dried out. I put water in the product, broke it down w a fork & blended it for about 10 seconds. I now have this milky consistency! Great for curly hair now :) hope this helps
@@ramune6388 so I warmed it up and added a little water and it helped. It was a lot better but I think I need to blend it Bc it was still a little clumpy when I put it in my hair and little pieces were falling out. But before it was solid and I couldn’t do anything with it
Wish I saw this earlier, I swear I just got back from the beauty supply and demand they returned despite their “no returns due to Covid sign” they were nice enough to to do it. I couldn’t even rub it together in my hands it just rolled into little gel balls all over the counter... some comments say put it in the microwave ...that crossed my mind but I spent 15 bucks!!! I want my quality product worth
I thought it was just me. Recently bought this product. Actually 2 jars since Walgreens had a sale buy 1 get one free and I noticed the same exact thing. The running one I just add ECO styler gel. I prefer the jelly texture better lol. I have springy coily curly hair. Use the same prep method as if your greasing your scalp except you're using the product. Massage it through my hair root to ends. It stays moisturize for days but the frizz doesn't appear until at about least 3 to 4 days which still is not bad. The frizz is light until you need to add as needed for your hair type. It defines my curls on its on. So now my morning routine is fluff and go. It's officially my styler for now lol. It has truly cut down on my hair time for work tremendously.
tip: before you buy it, turn it over in its side a bit and see if it runs to the top of the lid and shake it, it shouldn’t feel like a block of jello. I did this and when I got home with my product, it was perfect 😍
I added a little hot water out the faucet and stirred it up but it wasn’t smooth. Then I put it in the microwave for 20 seconds. It was better but not completely smooth. I’m keeping mine though because this is the first time I used it and it was amazing. This was the first time my hair truly felt moisturized for 7 straight days without having to add anything else to My hair.
June 20, 2020 I purchased this product after my big chop. Super excited to try this product because it came highly recommended. I’m on a budget do to the Covid 19 Pandemic and was so disappointed in what was going on when I tried to apply this product. It literally kept falling on the floor and it did, as someone said look and feel like the crystals in a baby’s diaper. I thought this was how the soufflé was supposed to be so I started looking for videos to learn how to use the product. I am at a loss. I will not purchase this again 😟
I believe they have changed it. The 1st one I bought was kinda runny. The second one is more firm. I still love it, but I actually prefer the runny one.
today is Tue, June 9, 2020. I just picked up a souffle yesterday and it way more firm than what is in the video. I shook it and it did not move. Turned it upside down and it did nothing. Stuck my finger in it, uh oh. Have you ever seen the gel that forms in a baby diaper, how it crumbles if you tear the diaper. That was the consistency of the souffle, I could not even get it to melt by rubbing it in my hands. It is going back today.
I have the one that's like jello. I put it in the microwave on 30 second intervals until it all turned to liquid. (the bottle distorted so you might want to put it in a microwave safe bowl.) Then I let it dry and it's perfect now. still a gel but not clumpy and its easier to work with.
I just bought this product for the very first time, and it won't even pour out of the container, LOL! It literally comes out like a firm, solid, Jell-O mold! I tried to mush some of it up in my fingers, but when I put it in my hair it leaves little clumps of the Jell-O. I'm definitely returningit...
Same to me and I buy it all the time, I think they should put expiration date on them because if they are all natural products they are going to go bad. I like the runny one better because you don't have to use as much hair product and the clumpy one gets EVERYWHERE but in my hair.
Beth Johnson mine was like a silicone mold didn't budge at all took quite a force to poke a hole in it couldn't even smooth a chunk on my hair It would literally role off lol sounds crazy but it's true.
They changed the consistency and I think the thicker one is the only one that can be purchased now. I think they had some complaints about the thicker one and made some changes to try to keep it from being so sticky. I actually like both, but currently all I have is the thicker one.
I have the hard jello like consistency and at first I was thinking something was wrong with it because u almost have to slice it out to use it and I also have to mash it in my hands to break it down before I apply it to my hair.....but all and all I like it so far.....but I think I'm gonna call the company just to see what's up with all the different consistency.😒
I scoop out a piece and mash it in the palm of my hand the best I can....but I still have tiny piece that fall out during the process. I just started using it a few days ago and really wanted to take it back because if that reason.
Wow! I am going to have to go check this product out. I always eyeball it when I am in Target, and since I am a wash and go girl trying out this product should be interesting. Thanks for sharing.
Wow that is strange! I have the more runny one and I love it mixed with my gel for wash n go's but it can be sticky if you use too much. I never tried it for a braid or twist out.
yes honey I love the runny one too evolutionofbeauty68 girl if u used it on a braid/twist out it would be sooooo moisturized and shiny, but just use a little little little bit LOL
You know I tried the thicker one by itself and it was a hot mess. So the other day I decided to do a wash n go using it and the smoothie. Best wash n go ever! For some reason it did not take that long to dry.
The gel like consistency is the newer formula. It is just that the older one, which is the runnier one, us still on shelves. But they are basically the same
Thanks so much for the clarification, came across you review just now. I purchased the product yesterday was ready to use this morning What is this??? This is not the other one that I love and have been using for more than a year. I sent an email to company about 15 minutes ago asking them to market these products separately because I LOVE the other one the slippage running whatever you want to call it works for me 😍
7 years later and this is still an issue. I just bought this today and returned it today after reading all these comments. It was like a hard jello. Clearly this company does care about quality control.
I have the thinner and yes it's very sticky but I love it, although I don't use it very often. I'm glad you pointed out that it's two very different textures going oh here. I'm now wondering if this has anything to do with the original owners selling a portion of the company to them folks. They promised that that the rerecipe wouldn't change....... But now I'm over here looking at this video like 👀
hi! I'm so glad I ran across this video! I thght I was crazy! I THGHT I was buying the more sticky gel the looser one and got this thicker jello one &I dnt thnk I like it😑 wonder if I can take it back😋🙄 thanks 4sharing!!! ♡
I have the gelled one but this is my fifth container and this one is the only one that doesn’t work right. You can’t even warm it in your hands to get it smoothed out. It drops all over the place.
smh...this mess!!! you already know how i feel about it, but when i did my reviews of it last summer, it was a cross between both of these consistencies..it was kinda loose but jelly like. No way near the loose one like the one you showed.
CurlyGirlJess lol yes I watched all of your video with you trying combos, this stuff is definitely tricky to work with, smh, the oily runny one is best to use as an oil to seal your ends the jelly one, they can trash it! lol
Same thing happened to me. I got home with mine and it was thick and hard, with the consistency of jello, or even more like a gummy bear?? It was literally solid. Wtf
I have the runny one and I thought it was so strange because I pictured it thicker but I use it as a sealer so it basically like an oil in my regimen after moisturizing but I thought it would lay my edges but I don't think it will because I uses mines in twisting my hair and gives your hair major shine and my hair felt moisturized for like four days and I usually moisturize and seal daily just because but with that I didn't feel like i have to
I brought some as well n mine was a little stiff like jello. So I took it back to the store to exchange it cuz I thought maybe I got a bad one that was old or something, so when I looked at the next one it wasn't so stiff , but it wasn't running either . So I just kept it. I'm still not to sure how I feel about it yet.
I've also gotten this product. Just yesterday to be exact (8/12/19). It's hard, really hard. the hard Jello like kind. Is it a bad batch? I just purchased yesterday and am wondering if I should return it. When I scoop it out, I try to mesh it in the palm of my hand, but some still fall out of my hand in crumbles and some just stick to my hair like pieces of jelly. Has anyone had any success with the product being this way? Im rrally considering returning it and contacting the company with a video for proof. Its a waste of product if most ofnit is falling out and not even sticking to my hair.
I use it with the Curl and Style Milk as a leave-in (sometimes), and the Curl Enhancing Smoothie. If I don't use the Curl and Style Milk as a leave-in, I will use the Karen's Body Beautiful Sweet Ambrosia Leave-In conditioner! And I use jojoba oil right after wetting my hair, before putting on any of the products I just mentioned! My hair is left very soft and moisturized, and my curls are defined! :)
The consistency is weird. this is my second time picking up one that had left's consistency. i usually mix it with my curl enhancing smoothie. Normally I have the right's consistency and I love it way better. i see myself using more of the other's consistency. it could be an environmental thing. I just moved back to Florida, but when I moved to Vegas and picked some up at the store it was damn near liquid. i picked some up in Florida and it was the semi-frozen jello consistency, until I bought some a few weeks ago, but it has been super hot here in Florida.
Markesha Davis yeah that is weird I still have both of these and the runny one is still runny which is the one I prefer anyways, I thought maybe it might turn gelatin like also with the colder weather but it didn't
They're the same ingredients... one is just melted (I know because mine was thick and I left it in the car when it was hot and it became the thinner one) so I store mine in cool/cold areas because if I leave it on my sink by my vent it'll do the same as it did in my car!!
Well I need to stick this jello one in the microwave then lol because I like the runny one better Its more oily and I like it that way. So I wonder why the runny one does not turn back into jello since they are both store in the same spot now hmmm. Ty Steele
Hi, I'm Brazilian, I bought the souffle gel and it has a soft but different consistency from yours. Question: what does it depend on? temperature, inci (ingredients)changed? Sorry my English, I use Google ;)
UPDATE!!!. I just couldn't see myself wasting this $12 product so I decided to try again this time using just a little of the Shea Moisture, HOT POCKETS! lol this stuff is great! I absolutely love it. It holds curls like no other, seals the ends and I don't even need to add any clips to my twists whatsoever. This stuff made me hair do what it's supposed to do! I am now a believer and a customer! Oh yes and I have the runny kind. Was using it last night and it spilled on the floor. I scooped the remaining part up and continued using.lol
Just a dab will do ya! I use a light smear over the area I am twisting. In the morning I untwist and use Moroccan oil. I only twist once a week. Curls last at least 5 days with me and my 4c hair.
Mine is like jello, as most people have said. It's a completely different texture and I'm not even sure how to work it through my hair. I have tried stirring it and may try melting it down, but I am worried that might ruin the product
Soooooooooo here we are in 2020...I just bought some today and it's like jello. I can't smash the texture or anything. I took to RUclips to see who else had that issue and this is what I found. SMH waste of money!!! I even tried microwaving it and nothing!!
Mine's is harder than that that hard when you got this hard Minds is like just sitting here like I got to punch a hole in it in order for me to get through it
Mine has the same consistency as yours. I attempted to stir it with a spoon hoping it would get thinner it did not. It looks like stirred Jello. I’m going to contact Shea Moisture. This is unacceptable!
I called Shea Moisture/Unilever...and they said try to warm it up by submerging it in hot water.....but that didnt even work. Something is unstable in their formula (the rep said its the shea) and its not the shea bc that would have mixed back in at a warm condition. Shea has a melting point of between 90-100F. So it might just be time to look elsewhere...but let me say this one thing and I'm done.....when i tried to smear hard jello-like product through a section of wet hair my hair curled right up so it looks like it has the capabilities to be a good product if they could stabilize it.
Kasiamae Channel when I got the jello consistency, I just put mine in the fridge overnight and it became more of a “liquid sludge”. Maybe that will help🤷🏾♀️
I brought this product a few weeks ago and was excited to use it on my hair.The results were Disappointing!!!I would've been better off using nothing than using this product what a Waste of time.Never again.
has anyone warmed the hard one in the microwave? I haven't but I was just wondering has anyone tried and if it worked to my it go back to it's orginal state. I'm thinking over time it probably got hard from sitting on the shelves.
The consistency is weird. this is my second time picking up one that had left's consistency. i usually mix it with my curl enhancing smoothie. Normally I have the right's consistency and I love it way better. i see myself using more of the other's consistency. it could be an environmental thing. I just moved back to Florida, but when I moved to Vegas and picked some up at the store it was damn near liquid. i picked some up in Florida and it was the semi-frozen jello consistency, until I bought some a few weeks ago, but it has been super hot here in Florida.
OMG I came to You Tube for this reason. My Souffle that I purchased is like Jello.
Same smh
Me too! Trying to figure it out!
Exactly it makes no sense
At first I was like wait am I supposed to micro wave this?????
@@saltee412 that’s what i did and it’s still very solid idk what to do 😭
I just bought this product and when I got home I seen that I got a thick jello looking product. It's way thicker than the one in your video.. It literally looks like hard jello. I can shake it and it doesn't move. Has anyone else gotten a thick one? If so how did you use it?
wow I didn't know they changed the formula AGAIN , I hope it works for ya!
My wife got the thick hard jello kind that doesn't move. She doesn't know how to use it either. Has anyone else figured out how to use it?
Devon Jaffat I got it as well. I am still struggling to figure it out!
***** it can be tricky to use!!!
Same here! I just purchased one yesterday & for the life of me I can't figure out how to use it. There were clumps of it in hair!
There is actually a third: hard jello that doesn't move and is difficult to scoop out
For everybody who got the new hard jello consistency; try 20-30 in the microwave them stirring. It took a few cycles of that to get to a good consistency but it’s useable now
Thanks for the tip.
I got it to the consistency I’m used to but will it stay that way? I’m only using this one cause they were out of the wash and go one
Thank you for this tip, it worked after a few times warming it up
This trick worked wonders.. Thank You
They change the formula... when I purchased this back in 2012 it was runny, easy to use and amazing.... that hard jello one they have out now is A MESS!!!!!!!
I bought one from Target (May 2021) and it was a hard jello type that some comments mentioned having. It was hard to scoop out, hard to smooth in my hands without making tiny jello chunks. I was reading comments trying to figure out how to make it smooth, like some people suggested microwaving it or adding water. I randomly thought to stick blend it (I have a stick blender that I don't use for food) and it worked! It turned into a thick, smooth jelly consistency. I can't wait to try it out now. I honestly think that the product needs to be 'whipped' up, cause 'souffle' makes you think its fluffy/airy and some of the products just might've settled in the packaging/shipping stage and thats why there are so many varieties of consistency.
Good luck to anyone on their curly hair journey. Hope this helped some people.
So I watched this video & realized I’m not the only one, I kept looking & found out it’s just dried out. I put water in the product, broke it down w a fork & blended it for about 10 seconds. I now have this milky consistency! Great for curly hair now :) hope this helps
Very helpful. I will do this. Thanks for sharing. This is exactly why I came here lol
Shayna Simone glad I could help love :)
@@buttababyy87 did it ever work?
@@ramune6388 so I warmed it up and added a little water and it helped. It was a lot better but I think I need to blend it Bc it was still a little clumpy when I put it in my hair and little pieces were falling out. But before it was solid and I couldn’t do anything with it
Thank you so much! This worked for me. I hope it stays this consistency.
I just bought and it doesn't have the consistency of either of those.
Tynarika S. Mine looks like a bar of soap
Elisa Acevedo they changed the formula
Wish I saw this earlier, I swear I just got back from the beauty supply and demand they returned despite their “no returns due to Covid sign” they were nice enough to to do it. I couldn’t even rub it together in my hands it just rolled into little gel balls all over the counter... some comments say put it in the microwave ...that crossed my mind but I spent 15 bucks!!! I want my quality product worth
I thought it was just me. Recently bought this product. Actually 2 jars since Walgreens had a sale buy 1 get one free and I noticed the same exact thing. The running one I just add ECO styler gel. I prefer the jelly texture better lol. I have springy coily curly hair. Use the same prep method as if your greasing your scalp except you're using the product. Massage it through my hair root to ends. It stays moisturize for days but the frizz doesn't appear until at about least 3 to 4 days which still is not bad. The frizz is light until you need to add as needed for your hair type. It defines my curls on its on. So now my morning routine is fluff and go. It's officially my styler for now lol. It has truly cut down on my hair time for work tremendously.
tip: before you buy it, turn it over in its side a bit and see if it runs to the top of the lid and shake it, it shouldn’t feel like a block of jello. I did this and when I got home with my product, it was perfect 😍
try putting some in a spray bottle with water it works great that way
I knew I wasn't tripping!
I added a little hot water out the faucet and stirred it up but it wasn’t smooth. Then I put it in the microwave for 20 seconds. It was better but not completely smooth. I’m keeping mine though because this is the first time I used it and it was amazing. This was the first time my hair truly felt moisturized for 7 straight days without having to add anything else to
My hair.
June 20, 2020 I purchased this product after my big chop. Super excited to try this product because it came highly recommended. I’m on a budget do to the Covid 19 Pandemic and was so disappointed in what was going on when I tried to apply this product. It literally kept falling on the floor and it did, as someone said look and feel like the crystals in a baby’s diaper. I thought this was how the soufflé was supposed to be so I started looking for videos to learn how to use the product. I am at a loss. I will not purchase this again 😟
I believe they have changed it. The 1st one I bought was kinda runny. The second one is more firm. I still love it, but I actually prefer the runny one.
yeah I prefer the runny one too Erica Handy
today is Tue, June 9, 2020. I just picked up a souffle yesterday and it way more firm than what is in the video. I shook it and it did not move. Turned it upside down and it did nothing. Stuck my finger in it, uh oh. Have you ever seen the gel that forms in a baby diaper, how it crumbles if you tear the diaper. That was the consistency of the souffle, I could not even get it to melt by rubbing it in my hands. It is going back today.
Same here
Read the comments about microwaving for 20 to 30 seconds
@@TheMajorlocc yeah, that did not work for me
@@TheTekSone I’m sorry that it didn’t work for you
I have the one that's like jello. I put it in the microwave on 30 second intervals until it all turned to liquid. (the bottle distorted so you might want to put it in a microwave safe bowl.) Then I let it dry and it's perfect now. still a gel but not clumpy and its easier to work with.
MzQue does this actually work ? I'm kinda of scared to try it!! 😂😂
Tiffie Hernandez Yea it does. it's been perfect ever since.
MzQue oml thank you!!! I honesty wasn't liking the consistency..
Thanks! Mine is solid like jello. I will try hearinh it up.
I just bought this product for the very first time, and it won't even pour out of the container, LOL! It literally comes out like a firm, solid, Jell-O mold! I tried to mush some of it up in my fingers, but when I put it in my hair it leaves little clumps of the Jell-O. I'm definitely returningit...
I'm having the exact same issue. I'm returning mine as well.
Mine too. I thought it was just me and maybe it was old or just a bad batch. I just bought it a month ago
I just got some and it's like a solid jello too....
Same to me and I buy it all the time, I think they should put expiration date on them because if they are all natural products they are going to go bad. I like the runny one better because you don't have to use as much hair product and the clumpy one gets EVERYWHERE but in my hair.
Beth Johnson mine was like a silicone mold didn't budge at all took quite a force to poke a hole in it couldn't even smooth a chunk on my hair It would literally role off lol sounds crazy but it's true.
I just bought some last night and it's hard as a rock like you got a break like it's like old jello
Just take it and put it in the microwave for about 30 seconds if it turned into liquid let it sit. It should turn solid and be super manageable!!
Never had the thicker one but the runny one I like how it moisturizes my hair but the oily part makes me not use as much.
I have the runny one, and it works great for my hair! I use it sparingly, though! No stickiness here! :)
Eula Wilson what other products do u pair with it?
My mom got me it for some reason and it's so hard, it's like tough jelly. I can't break it. Idk what to do.
Yes I had the same problem
Me too. I literally just emptied it in a pot over the stove top and melted it. I got so upset.
They changed the consistency and I think the thicker one is the only one that can be purchased now. I think they had some complaints about the thicker one and made some changes to try to keep it from being so sticky. I actually like both, but currently all I have is the thicker one.
I need to locate the runny one on ebay or somewhere lol I like that one better. it more oily and great for sealing my hair MissLeeLee37
I have the hard jello like consistency and at first I was thinking something was wrong with it because u almost have to slice it out to use it and I also have to mash it in my hands to break it down before I apply it to my hair.....but all and all I like it so far.....but I think I'm gonna call the company just to see what's up with all the different consistency.😒
They changed it Again!!!! I don't have the one u have that's the newest one LOL. I saw it at the store and its soooo hard. How do you apply it?
I scoop out a piece and mash it in the palm of my hand the best I can....but I still have tiny piece that fall out during the process. I just started using it a few days ago and really wanted to take it back because if that reason.
Wow! I am going to have to go check this product out. I always eyeball it when I am in Target, and since I am a wash and go girl trying out this product should be interesting. Thanks for sharing.
you're welcome :) hope u like it Leeny Lynn
Wow that is strange! I have the more runny one and I love it mixed with my gel for wash n go's but it can be sticky if you use too much. I never tried it for a braid or twist out.
yes honey I love the runny one too evolutionofbeauty68 girl if u used it on a braid/twist out it would be sooooo moisturized and shiny, but just use a little little little bit LOL
I'm here for this.
i personally LOVED the thicker one && was sad when i purchased it agin cause it was thinner :(
I need to hunt down the thin one, I use it like an oil sealer, works like a charm paired with other stuff jaemarei
I just got some from target and one is rock solid like it won’t smooth into my hair or anything
You know I tried the thicker one by itself and it was a hot mess. So the other day I decided to do a wash n go using it and the smoothie. Best wash n go ever! For some reason it did not take that long to dry.
Cool im glad u found a combo that works!! TFS
8mossgirl
The same thing happened to me except it was completely solid jello it is so weird because the one I used before it was nice and clear
Wow. They use to have a good formula I wonder why they changed it :(
The gel like consistency is the newer formula. It is just that the older one, which is the runnier one, us still on shelves. But they are basically the same
hmmm my hair likes the runny one better, seems more oily and I use it as a sealant Shermin Phillip
Thanks so much for the clarification, came across you review just now. I purchased the product yesterday was ready to use this morning What is this??? This is not the other one that I love and have been using for more than a year. I sent an email to company about 15 minutes ago asking them to market these products separately because I LOVE the other one the slippage running whatever you want to call it works for me 😍
Will try to warm up on low heat or boiled water...it doesnt liquify by hand heat alone.
7 years later and this is still an issue. I just bought this today and returned it today after reading all these comments. It was like a hard jello. Clearly this company does care about quality control.
I have the thinner and yes it's very sticky but I love it, although I don't use it very often. I'm glad you pointed out that it's two very different textures going oh here. I'm now wondering if this has anything to do with the original owners selling a portion of the company to them folks. They promised that that the rerecipe wouldn't change....... But now I'm over here looking at this video like 👀
hi! I'm so glad I ran across this video! I thght I was crazy! I THGHT I was buying the more sticky gel the looser one and got this thicker jello one &I dnt thnk I like it😑 wonder if I can take it back😋🙄 thanks 4sharing!!! ♡
Question: mine looks like a bar of soap, so how the heck am I supposed to use it 😂😂 at least you can use yours😂😭
I have the gelled one but this is my fifth container and this one is the only one that doesn’t work right. You can’t even warm it in your hands to get it smoothed out. It drops all over the place.
smh...this mess!!! you already know how i feel about it, but when i did my reviews of it last summer, it was a cross between both of these consistencies..it was kinda loose but jelly like. No way near the loose one like the one you showed.
CurlyGirlJess lol yes I watched all of your video with you trying combos, this stuff is definitely tricky to work with, smh, the oily runny one is best to use as an oil to seal your ends the jelly one, they can trash it! lol
Same thing happened to me. I got home with mine and it was thick and hard, with the consistency of jello, or even more like a gummy bear?? It was literally solid. Wtf
R u gonna take it back? I would get my money back. Its garbage
They definitely changed the product, it’s so sad. It was my favorite product too. Thank you for making this video. I thought I was crazy. 😩🙄
I just purchased a new jar and it was the thick one, it worked for my twist out but I'm used to the runnier one.
I have the runny one and I thought it was so strange because I pictured it thicker but I use it as a sealer so it basically like an oil in my regimen after moisturizing but I thought it would lay my edges but I don't think it will because I uses mines in twisting my hair and gives your hair major shine and my hair felt moisturized for like four days and I usually moisturize and seal daily just because but with that I didn't feel like i have to
my hair LOVES the runny one and yes it does Exactly what u said, I use it as a oil sealer too bonita lilmama
I brought some as well n mine was a little stiff like jello. So I took it back to the store to exchange it cuz I thought maybe I got a bad one that was old or something, so when I looked at the next one it wasn't so stiff , but it wasn't running either . So I just kept it. I'm still not to sure how I feel about it yet.
I've also gotten this product. Just yesterday to be exact (8/12/19). It's hard, really hard. the hard Jello like kind. Is it a bad batch? I just purchased yesterday and am wondering if I should return it. When I scoop it out, I try to mesh it in the palm of my hand, but some still fall out of my hand in crumbles and some just stick to my hair like pieces of jelly. Has anyone had any success with the product being this way? Im rrally considering returning it and contacting the company with a video for proof. Its a waste of product if most ofnit is falling out and not even sticking to my hair.
Oh wow yeah they changed the formula. I dont use this stuff anymore. I would definitely return it.
I'm having the same problem, I end up with clumps of it in my hair. Did you return yours?
@@jonaasmith4510 yep took it right back to the store with receipt for full refund.
I use it with the Curl and Style Milk as a leave-in (sometimes), and the Curl Enhancing Smoothie. If I don't use the Curl and Style Milk as a leave-in, I will use the Karen's Body Beautiful Sweet Ambrosia Leave-In conditioner! And I use jojoba oil right after wetting my hair, before putting on any of the products I just mentioned! My hair is left very soft and moisturized, and my curls are defined! :)
The consistency is weird. this is my second time picking up one that had left's consistency. i usually mix it with my curl enhancing smoothie. Normally I have the right's consistency and I love it way better. i see myself using more of the other's consistency. it could be an environmental thing. I just moved back to Florida, but when I moved to Vegas and picked some up at the store it was damn near liquid. i picked some up in Florida and it was the semi-frozen jello consistency, until I bought some a few weeks ago, but it has been super hot here in Florida.
Markesha Davis yeah that is weird I still have both of these and the runny one is still runny which is the one I prefer anyways, I thought maybe it might turn gelatin like also with the colder weather but it didn't
mine is more like a gel kinda like cooled oiled but i like it i find it a bit oily but my curls are adjusting to it
Jallia Jacobs glad u like it!
They're the same ingredients... one is just melted (I know because mine was thick and I left it in the car when it was hot and it became the thinner one) so I store mine in cool/cold areas because if I leave it on my sink by my vent it'll do the same as it did in my car!!
Well I need to stick this jello one in the microwave then lol because I like the runny one better Its more oily and I like it that way. So I wonder why the runny one does not turn back into jello since they are both store in the same spot now hmmm. Ty Steele
That's what I was trying to figure out as well
Mines is like the semi frozen but it's really runny and it still is runny when I apply it to my hair
The same thing happened to me! Now I feel duped because the thinner one doesn't work for me.
yeah it stucks not knowing which one u gonna get with these formulas
I bought this yesterday and it chunky jello like how so I get it un chunky I saw that someone comment they heat it up did it work to make it un chunky
I just bought mine online from Walmart the other day and mine is even thicker than that it won’t even move so I’m stuck on how to use it
Just bought a jar yesterday, and it was the runny one... Less is more with this product...
Hi, I'm Brazilian, I bought the souffle gel and it has a soft but different consistency from yours. Question: what does it depend on? temperature, inci (ingredients)changed?
Sorry my English, I use Google ;)
The company changed the formula. It is different now. I do not like it.
It’s hot today where I am and this stuff is hard ... the only place I feel the gel is on my palm , doesn’t go into the hair
Mine is so chunky. I try to squish but it doesn't work. Does anyone have a batch that's a hard jello but also kinda had a weird scent to it?
UPDATE!!!. I just couldn't see myself wasting this $12 product so I decided to try again this time using just a little of the Shea Moisture, HOT POCKETS! lol this stuff is great! I absolutely love it. It holds curls like no other, seals the ends and I don't even need to add any clips to my twists whatsoever. This stuff made me hair do what it's supposed to do! I am now a believer and a customer! Oh yes and I have the runny kind. Was using it last night and it spilled on the floor. I scooped the remaining part up and continued using.lol
LOL, so glad u found a way to make it work for you. Its good stuff
***** how do you use it?
Just a dab will do ya! I use a light smear over the area I am twisting. In the morning I untwist and use Moroccan oil. I only twist once a week. Curls last at least 5 days with me and my 4c hair.
Mine is like jello, as most people have said. It's a completely different texture and I'm not even sure how to work it through my hair. I have tried stirring it and may try melting it down, but I am worried that might ruin the product
Return it or throw away its garbage
Exactly!!!! Gummy bear🤣🤣🤣
Soooooooooo here we are in 2020...I just bought some today and it's like jello. I can't smash the texture or anything. I took to RUclips to see who else had that issue and this is what I found. SMH waste of money!!! I even tried microwaving it and nothing!!
Yes this is garbage. They need to threw it away and make a whole new product
Facts
mines is inbetween, more like snotty/sliimy, and not AS thick as the 2nd one you have....i don't even use it....its just taking up space
the runny one was bomb in my hair, im on the hunt to find more *****
did you buy from the same Store? is one from marshalls or tjmaxx
no I believe it from Target.
Mine's is harder than that that hard when you got this hard Minds is like just sitting here like I got to punch a hole in it in order for me to get through it
Mine has the same consistency as yours. I attempted to stir it with a spoon hoping it would get thinner it did not. It looks like stirred Jello. I’m going to contact Shea Moisture. This is unacceptable!
I called Shea Moisture/Unilever...and they said try to warm it up by submerging it in hot water.....but that didnt even work. Something is unstable in their formula (the rep said its the shea) and its not the shea bc that would have mixed back in at a warm condition. Shea has a melting point of between 90-100F. So it might just be time to look elsewhere...but let me say this one thing and I'm done.....when i tried to smear hard jello-like product through a section of wet hair my hair curled right up so it looks like it has the capabilities to be a good product if they could stabilize it.
Galaxy that’s true! I used it in it son’s hair and it mad his curls look amazing. I had to warm the gel up first tho.
I just got the jello kind and I can’t work with it. The lose one is better for me.
Yeah it sucks they changed the formula. I miss the old one. If u can take it back to the store and try something else.
Kasiamae Channel mine is solid 😤. I was wondering if it froze ❄️❄️
Kasiamae Channel when I got the jello consistency, I just put mine in the fridge overnight and it became more of a “liquid sludge”. Maybe that will help🤷🏾♀️
Blend it with a bit of hot water
Right I have the runny one
YESSSSS mine is runny asf
See, you have to be careful. That's interesting.
yeah now im on the hunt for the runny one I like that one better. *****
Yeah the runny one looks easier to use and less messy.
I bouaght on it was solid clumpy jello.....i would never buy it agin it ended up in the garbage...
Mine was hard as a rock!
Mine looks different, mine is hard and chunky, like jello -____-
Mine came like that too
mine too😭😭
Same..
***** can it be put in a microwave? Maybe not the entire jar but a little container of it?
I brought this product a few weeks ago and was excited to use it on my hair.The results were Disappointing!!!I would've been better off using nothing than using this product what a Waste of time.Never again.
has anyone warmed the hard one in the microwave? I haven't but I was just wondering has anyone tried and if it worked to my it go back to it's orginal state. I'm thinking over time it probably got hard from sitting on the shelves.
i was gonna try that right now
The consistency is weird. this is my second time picking up one that had left's consistency. i usually mix it with my curl enhancing smoothie. Normally I have the right's consistency and I love it way better. i see myself using more of the other's consistency. it could be an environmental thing. I just moved back to Florida, but when I moved to Vegas and picked some up at the store it was damn near liquid. i picked some up in Florida and it was the semi-frozen jello consistency, until I bought some a few weeks ago, but it has been super hot here in Florida.
Never had the thicker one but the runny one I like how it moisturizes my hair but the oily part makes me not use as much.
yeah u have to light handed with it, but its great Wilma Latimore