Are you aware of the impact you make on so many people dealing with difficult people in the workforce. Your time in making these videos are so important to me and they work every time. You are amazing! Thank you ❤
You are simply unbelievable. I was a Marketing VP for over 40 years. I did my very best to uplift and care for the entire corporate staff (150 employees) including my directors, supervisors, customer service representatives, our in-house attorney, and our IT department. I took on this responsibility because our CEO was … a word I wouldn’t write in this comment section. If only I had known you existed, my professional life would have been so much easier. Bless you for all those still in the corporate world who must deal with the same type of employer or CEO. You are a good person.
@@TheWizardOfWords A few months back, I purchased your book “Energy Vampire Slaying: 101“. I can recommend it to anyone who works in the corporate world, whether they work in an office or remotely. I’m currently on a staff of writers. Your book has identified and given me methods to deal effectively with those that sap energy, and basically just drive me crazy. Getting a Zoom meeting back on track, with a group of writers, is enough to drive me out of my mind. OMG. Can you recommend a power phrase that does not include a swear word? Suggesting we get the meeting back on track is like talking to the wall. I think it’s basically impossible. Right now, the best I can do is just wait them out. If you think other people love the sound of their own voice, you can triple that for writers. Thank you, and best wishes.
Hey Susan, I would recommend putting a time limit on the Zoom call (after all, I am assuming you are a busy person!) I would make the time limit known--e.g. 35 minutes. After that--"Please, let's stay on the topic. Either way, I'm off this call in 30 minutes. 20 minutes. 12 minutes. 5 minutes. etc." "Time's up. Talk amongst yourselves. See you tomorrow." I don't know if you're in a position to do that, Susan--but it MIGHT work. If you don't do something such as this, it sounds as though they will eat up a great deal of your time :)
@@TheWizardOfWords Yes! You are brilliant. That will work! You definitely are the Wizard! Thank you so much! Hugs 💜 And…kicking myself…why didn’t I think of that?
To me, quiet quitting is the weaponized term that toxic employers use for someone refusing to be taken advantage of. It’s the employee who won’t do work above and beyond their actual job description by doing the jobs of three people because it’s cheaper for them to not hire replacement workers if you will just take up those responsibilities for no extra pay. It’s saying no, we will not work beyond our agreed upon 40 hour work week for no overtime pay, essentially working for free during those hours because we are salaried and that’s a loophole you can exploit. It’s employers not knowing the difference between dependable and exploitable! It’s also a response to seeing employers use tactics like quiet firing, where they reduce the hours and/or change the job description of an employee they don’t like in order to make them quit (so they don’t have to pay unemployment or severance fees). I have personally seen this occur many times and know it’s the unofficial policy at many places. Why fire them and have to pay, when you can make them do something they hate and they’ll leave on their own? We have now finally learned that, if we die tomorrow, employers will simply say “Oh, how sad. NEXT!” We will be immediately replaced, most likely with someone who gets paid less than we currently do. That if they can find a way to save themselves money by replacing or removing our job entirely, they will. No problem. They show us no loyalty, so they get the same in return. Why should we we work ourselves to the bone for that? Now, they’ve come up with this term to devalue and dismiss their own part in creating this kind of environment and response. Before my previous supervisor left, I was working 40 hours a week doing my actual job description. After they left, I was transferred to another location in a lateral move that I had no choice in. I was told that it was because they “really need” me there to fix some things. Was I offered a raise for taking that responsibility on and for giving up the over 10 years of relationships with my staff (who were very upset by me leaving)? No. Now, I am being told that I am expected to work up to 45 hours per week for zero extra pay and have to do other people’s jobs as well as my own. Guess what? I am now looking for a different place to work. It doesn’t matter how many compliments they give me (which they do). I will not work for free! I have already voiced my concerns, told them that this kind of attitude towards workers is why things are so bad and their turnover rate there is so high, and was met with excuses and blaming the workers for being lazy and not team players, so I’m out. I will then go from quiet quitting to loud quitting, because I can’t fix the problems if they won’t listen! Turns out, this is why my previous supervisor quit. He saw this attitude coming from his own immediate supervisor, who was beginning to medal in a place of business that he had running better than every other location in the entire business at the time (and that guy is now currently ruining it all with the aforementioned issues). I went by there recently for a business meeting and was met with workers I had known for many years looking at me wide eyed and letting me know how much they miss me and are unhappy now. It’s sad. These employers need to understand that if they play stupid games, they win stupid prizes. Like the loss of talented employees and their loyalty. They were shocked when my old supervisor left after having his concerns ignored, and will be just as shocked when I do the same. Because they don’t learn. They just blame the person who left.
they dont care that they are losing experience, and a historically good work ethic. They will continue with the "not sure what was wrong with them!", and "people just dont want to work!" instead of "no, they just dont want to work for you."
Yep. I am a quiet quitter. I have reduced my 55 hrs/week to a cool 38-40 and I have never been happier! It did take a while to accomplish... maybe 18 months... because doing it quietly implies stealth, and I'm pretty sure my employer is not exactly sure WHAT happened. 🤔 I realize this isn't possible for everybody. It was worth the effort for me. It might be for you, too.
@@theajane6444 I wish I could do that. The nature of the business doesn’t allow for it, though. It would be exceedingly obvious that I wasn’t there to open or close the building, for one thing. Both of those now require me to be there earlier or later than my previous shifts due to them cutting two positions that others held and requiring me and one of my co-workers to take up that slack (we take turns opening or closing during the week) so they can save money by not paying those two salaries (it’s the same at each of their four locations now). As a result, we now often work what amounts to an extra 8 hr day for free each week. Because we’re salaried, they can get away with that. I will just have to leave. It’s a shame, because I used to love my job and even they admit that I am good at it. I had planned to work there until my retirement. I just refuse to be exploited, so I will have to move on instead. At this point in my life, I only give loyalty to those who reciprocate it and don’t take advantage of me.
@@MysticSpank Very true. They get really irritated if someone comes in a few minutes late, but don’t give a rat’s patootie when they work way past their assigned hours. I was always there early, stayed late when needed, and rarely took time off. My previous supervisor always paid attention to the time clocks and would have me either leave early or come in late if I had worked beyond my stated hours. I didn’t mind helping out when it was needed by coming in earlier, staying later, or even giving up my lunch break, because I knew he would make it up to me later. That doesn’t happen anymore. We are just expected to do it because “it’s the nature of the position”. So now I walk in exactly on time on days when I don’t open (they added earlier hours for those), and take more time off so I can use up the paid time I have accrued through the years. I know they will find a way to not pay that out when I leave. Yet another reason people have lost motivation to go out of their way for the company they work for. They’re tired of giving everything and getting nothing but screwed over in return.
This wouldn't affect me quiet quitting AT ALL, but it would definitely improve my professional relationships. Quiet quitting is a mix of overwork for underpayment AS WELL AS poor communication / feeling disrespected or unvalued by your boss. But it is primarily because of the unrealistic expectation of work output compared to the benefits received (time, money, flexibility etc.) i.e. "I am not being paid enough to do everything that is expected of me above and beyond my actual job description.
I saw a funny video about quite quiting vs rage applying. Yes, it is being done due to poor management and abuse of authority,.. disrespect to the employees.
Thank you for this video. I'm not a big fan of the term quiet quitting, but I like that you discussed ways to improve in your video. Too many videos and articles go around blaming employees and calling them lazy. Thanks for giving true points to improve upon. Another thing that causes workers to minimize their workload is disorganization. I did a summer job at an office, and it was a nightmare. Not because the supervisors were mean or the workspace was lacking. Those parts were great. But there was almost nothing to actually do. I had to hunt down a supervisor multiple times daily to find a task for me because we had to stay busy. It was so frustrating. Many of us hid in the back of a stock room just to avoid running around like mice in a maze. We still worked but took long breaks in the room to get over the stress and anxiety of hunting down strangers for tasks. It's dehumanizing, and businesses need to better organize tasks so this stops happening.
I love how your speaking clearly and precisely. I stopped listening for awhile because I was jealous that you were so good at what you do. I hope you can forgive me so that we can keep this friendship going in the right direction.
thank you for coaching & sharing your wisdom. really helpful. i can confidently say that extremely entitled narcissists aren't few. bible verses are of big help. such kind are consumed with envy. i'm considering of consulting legal advice but then those enemies are 'giants' & they are monitoring me still. feel anxious & exhausted. the enemy wants me to apologize for no valid reason at all. just bec i stand up against intentional provoking. their style is consistent reactive abuse.
I started following you & I have made it a point to communicate every day at work in a more professional way. I’m about to quit my job because of my toxic boss that constantly messes up & lies. Our manager makes excuses for her so that issues can be ignored but now my boss seams to be after me. I’ve only been there a year but it’s unhealthy. How do you explain in interviews bad experience at your last job? When I do quit I really want to tell them the type of person that’s working for them but I doubt they even care. Many employees have turned her in & nothing ever happens.
J.bean, I have an entire series--both recorded and live on the "quitting your job" and the interview process. Please watch it. Heather joined me for the lives and she is a MASTER RECRUITER with excellent ideas for the interview. The recorded ones are for leaving your current job and finding a new one. PLEASE WATCH THESE VIDEOS.
Dan, I love all of your training. It adds value, insight and humor to my daily life. Do you have anything on how to talk with employees who are entitled, with mediocre performance, inconsiderate, etc., but think, and have stated, they are perfect? Another one, how to respond when you are the one who offended someone truly or they mistook your intention? You are the best!!!
I’m an independent contractor, and there is very high employee turnover at a Retirement Home, where I use to work. I worked there for 3 years. One year of that was at home, during the Pandemic. I made exercise Videos for them at home. That’s probably partly why I lasted so long. Their Art Teacher told them that part of the reason that she quit was because of lack of communication. Well, they didn’t communicate with me either, and I let them know it was a problem. But the reason I quit was because my boss lied to me, and said she was going to give me more work, while telling people at the Board Meetings the opposite. Some of the Residents warned me that she was going to take away my pool classes, and give them to an 84 year old blind resident, who volunteered to do it for free. The resident use to work for the Y, and I also work for the Y. When I questioned my boss about this, she lied about it, and said she would even give me some extra pool classes. She kept up the facade until their new pool was completed. They were borrowing a pool at another Facility, until the new pool was built. We had to take a bus to the other Facility. This took up 3 hours of my time, to teach a 1 hour class. The bus ride was 15 minutes each way. We had to stop at another Retirement Home, to pick up more people. The Retirement Home Community has two Facilities. It was also a very long wait for the residents to shower, put on their swimsuits, shower again after swimming, and get dressed. That’s why it took 3 hours. Plus, I was responsible for keeping them from falling, and mopping water up off of the floor, in the dressing room. I got paid only $10 extra for the bus ride. So, I got paid $70 for 3 hours of my time. Well, after the last day at the borrowed Facility, the Activities Director sent me a text that the new pool was finished, and she dropped my pool classes. She also cut down on the amount of chair classes I would be teaching, and she hired a new assistant to help teach chair classes, and some of the pool classes. She told me I was also getting a pay cut, because of budget cuts. They had just spent over 7 million dollars on a new Facility. I sent my boss a text, telling her I would not take a pay cut, and I quit. I told her she was a two faced liar!!
Here’s the whole text. Good Morning!! I need to let you know that I quit. It was not fair that you took away the pool classes that were offered to me all along, and gave them to somebody else. You flat out lied to me. So, it’s a matter of principle. As you have said to me, “Take a deep breath. Take a very deep breath…. Take a veeery big breath …. And think about this …” You did not even give me the curtesy of giving me any notice, so I could start looking for another job. So I will not offer you the same curtesy of giving you notice in advance. I found another job that pays more. I know you understand, this is business. When we took the bus to the pool, I was only paid $70 for 3 hours of my time. That only comes out to about $23 an hour. I was only given an extra $10 for the extra time and mopping the floor. Big whoop!! And no, I will not be teaching the staff class that you want me to teach, at a pay cut! It is not my job to teach people how to do my job. And no, I won’t take a pay cut. I feel that I am worth what I am paid. It takes my time to be there, whether very many people show up or not. It is your job as a Director to get them there. Plus you gave someone else the morning classes. Everyone was going to the morning class, and then not coming to my class. I wish you well with your new assistant. I am going to miss the residents terribly. I sincerely hope they enjoy their new pool. I will return the key to the mop closet. You can stick it where the Sun don’t shine!! 😉 I will not work for a two faced liar. I have higher standards. Underestimate me, that’ll be fun.
Yes, age has its privileges. For example, my mother would put you in your place so fast your head would fly off. She's very inclusive, compassionate, loving and smart--and has no time for foolishness. So she'd do it nicely. However, if she felt like it, it would be OK for her to "let it fly" at you, since she's 77, right?
Yes, I will, and THANK YOU, Mzhellraiser, and also--please see my videos on delivering difficult messages. There may be something in there helpful to you. However, I will review my own work and see what I can do in re giving feedback to underperforming staff.
the company i have worked for 29 years now has been going corporate. The environment has become more and more toxic. 15 years to go to retirement, may not be able to hang on. Manipulation is celebrated and seemingly encouraged. There is no apology from them. They expect the employees to forget or they deflect their behavior to other managers or situations. I received a write up about a year ago and they couldnt tell me what i did wrong, much less how to correct my behavior or actions. It was after another employee yelled at me for requesting they improve their quality (I am a quality inspector/ research and development). I previously instructed the individual, demonstrated to them, and replaced their tools over the week to assist (they blamed a wore out tool). They had no desire or perhaps ability to improve and went to attack, which ended in my write up. When i challenged the write up, over the course of a month, not a single individual in the room of managers would state they were the ones that initiated the write up, or why i was written up. They passed it to each other. It was eventually rescinded with a simple E mail of "the write up was removed." Compliments are nearly unheard of from managers.
@@TheWizardOfWords I do regularly, and have been shopping. health insurance is important more for my wife than myself, and we presently have a good plan that is affordable. Management gave me a book called "The Servant" on leadership. It helped me understand where they fail, which was not what they had hoped for. I also read a pocket guide on surviving a toxic work place and passed it off to other managers to read. It was a bit of a bold move, but one manager specifically understood and agreed. I work to transfer getting my needs met beyond financial elsewhere. Thanks for your videos and response.
It is trite--but true--that life is short and we all spend too much of it in the workplace. Some people are miserable as they try to provide for others and make them happy. There is something really wrong with that picture. Having said that--I get the insurance part. And I appreciated the line about "getting my needs met beyond financial." If only company owners would think that way and hire great people from the top down--people who validated the work of those under and around them--people who attempted to create a positive, rewarding environment. Now really IS THAT SO DAMN HARD? Yet most companies seem to think the almighty dollar is everything. And it's not.
How do you respond when you ask for time off from your job to take a family member to the doctor and your boss says something along the lines of "of course they need you to drive them" and rolls their eyes and is sarcastic towards you
You respond with "Yes, they do, Mark." I would totally ignore the sarcasm and stick to your question until you have an answer. No need to respond when your boss is demeaning himself/herself. You want the time off, not the love :)
If you liked this video and want to support this channel, please consider pressing the "join" button--right here www.youtube.com/@TheWizardOfWords
Are you aware of the impact you make on so many people dealing with difficult people in the workforce. Your time in making these videos are so important to me and they work every time. You are amazing! Thank you ❤
Many thanks for your kind words, Lisa. They and you are appreciated :)
Amen, could not have said it better myself
You are simply unbelievable.
I was a Marketing VP for over 40 years. I did my very best to uplift and care for the entire corporate staff (150 employees) including my directors, supervisors, customer service representatives, our in-house attorney, and our IT department. I took on this responsibility because our CEO was … a word I wouldn’t write in this comment section.
If only I had known you existed, my professional life would have been so much easier.
Bless you for all those still in the corporate world who must deal with the same type of employer or CEO.
You are a good person.
Thank you, Susan. I'm grateful you took the time to write those very reinforcing words.
@@TheWizardOfWords A few months back, I purchased your book “Energy Vampire Slaying: 101“.
I can recommend it to anyone who works in the corporate world, whether they work in an office or remotely. I’m currently on a staff of writers. Your book has identified and given me methods to deal effectively with those that sap energy, and basically just drive me crazy.
Getting a Zoom meeting back on track, with a group of writers, is enough to drive me out of my mind. OMG. Can you recommend a power phrase that does not include a swear word? Suggesting we get the meeting back on track is like talking to the wall. I think it’s basically impossible. Right now, the best I can do is just wait them out. If you think other people love the sound of their own voice, you can triple that for writers.
Thank you, and best wishes.
Hey Susan, I would recommend putting a time limit on the Zoom call (after all, I am assuming you are a busy person!) I would make the time limit known--e.g. 35 minutes. After that--"Please, let's stay on the topic. Either way, I'm off this call in 30 minutes. 20 minutes. 12 minutes. 5 minutes. etc."
"Time's up. Talk amongst yourselves. See you tomorrow."
I don't know if you're in a position to do that, Susan--but it MIGHT work. If you don't do something such as this, it sounds as though they will eat up a great deal of your time :)
@@TheWizardOfWords Yes! You are brilliant. That will work! You definitely are the Wizard! Thank you so much!
Hugs 💜
And…kicking myself…why didn’t I think of that?
Well if everybody thought of everything I say then everyone would be a Wizard of Words and I WOULD BE OUT OF A JOB.
Omg... I am just getting some sort of weird catharsis when you apologize so brilliantly!!!
Well I hope that was good for you, Alabaster :)
To me, quiet quitting is the weaponized term that toxic employers use for someone refusing to be taken advantage of. It’s the employee who won’t do work above and beyond their actual job description by doing the jobs of three people because it’s cheaper for them to not hire replacement workers if you will just take up those responsibilities for no extra pay. It’s saying no, we will not work beyond our agreed upon 40 hour work week for no overtime pay, essentially working for free during those hours because we are salaried and that’s a loophole you can exploit. It’s employers not knowing the difference between dependable and exploitable!
It’s also a response to seeing employers use tactics like quiet firing, where they reduce the hours and/or change the job description of an employee they don’t like in order to make them quit (so they don’t have to pay unemployment or severance fees). I have personally seen this occur many times and know it’s the unofficial policy at many places. Why fire them and have to pay, when you can make them do something they hate and they’ll leave on their own?
We have now finally learned that, if we die tomorrow, employers will simply say “Oh, how sad. NEXT!” We will be immediately replaced, most likely with someone who gets paid less than we currently do. That if they can find a way to save themselves money by replacing or removing our job entirely, they will. No problem. They show us no loyalty, so they get the same in return. Why should we we work ourselves to the bone for that? Now, they’ve come up with this term to devalue and dismiss their own part in creating this kind of environment and response.
Before my previous supervisor left, I was working 40 hours a week doing my actual job description. After they left, I was transferred to another location in a lateral move that I had no choice in. I was told that it was because they “really need” me there to fix some things. Was I offered a raise for taking that responsibility on and for giving up the over 10 years of relationships with my staff (who were very upset by me leaving)? No. Now, I am being told that I am expected to work up to 45 hours per week for zero extra pay and have to do other people’s jobs as well as my own. Guess what? I am now looking for a different place to work. It doesn’t matter how many compliments they give me (which they do). I will not work for free! I have already voiced my concerns, told them that this kind of attitude towards workers is why things are so bad and their turnover rate there is so high, and was met with excuses and blaming the workers for being lazy and not team players, so I’m out. I will then go from quiet quitting to loud quitting, because I can’t fix the problems if they won’t listen! Turns out, this is why my previous supervisor quit. He saw this attitude coming from his own immediate supervisor, who was beginning to medal in a place of business that he had running better than every other location in the entire business at the time (and that guy is now currently ruining it all with the aforementioned issues). I went by there recently for a business meeting and was met with workers I had known for many years looking at me wide eyed and letting me know how much they miss me and are unhappy now. It’s sad.
These employers need to understand that if they play stupid games, they win stupid prizes. Like the loss of talented employees and their loyalty. They were shocked when my old supervisor left after having his concerns ignored, and will be just as shocked when I do the same. Because they don’t learn. They just blame the person who left.
they dont care that they are losing experience, and a historically good work ethic. They will continue with the "not sure what was wrong with them!", and "people just dont want to work!" instead of "no, they just dont want to work for you."
Yep. I am a quiet quitter. I have reduced my 55 hrs/week to a cool 38-40 and I have never been happier! It did take a while to accomplish... maybe 18 months... because doing it quietly implies stealth, and I'm pretty sure my employer is not exactly sure WHAT happened. 🤔 I realize this isn't possible for everybody. It was worth the effort for me. It might be for you, too.
Interesting responses to what you posted, Sunshine. I hope I see more later.
@@theajane6444 I wish I could do that. The nature of the business doesn’t allow for it, though. It would be exceedingly obvious that I wasn’t there to open or close the building, for one thing. Both of those now require me to be there earlier or later than my previous shifts due to them cutting two positions that others held and requiring me and one of my co-workers to take up that slack (we take turns opening or closing during the week) so they can save money by not paying those two salaries (it’s the same at each of their four locations now). As a result, we now often work what amounts to an extra 8 hr day for free each week. Because we’re salaried, they can get away with that. I will just have to leave. It’s a shame, because I used to love my job and even they admit that I am good at it. I had planned to work there until my retirement. I just refuse to be exploited, so I will have to move on instead. At this point in my life, I only give loyalty to those who reciprocate it and don’t take advantage of me.
@@MysticSpank Very true. They get really irritated if someone comes in a few minutes late, but don’t give a rat’s patootie when they work way past their assigned hours. I was always there early, stayed late when needed, and rarely took time off. My previous supervisor always paid attention to the time clocks and would have me either leave early or come in late if I had worked beyond my stated hours. I didn’t mind helping out when it was needed by coming in earlier, staying later, or even giving up my lunch break, because I knew he would make it up to me later. That doesn’t happen anymore. We are just expected to do it because “it’s the nature of the position”. So now I walk in exactly on time on days when I don’t open (they added earlier hours for those), and take more time off so I can use up the paid time I have accrued through the years. I know they will find a way to not pay that out when I leave. Yet another reason people have lost motivation to go out of their way for the company they work for. They’re tired of giving everything and getting nothing but screwed over in return.
This wouldn't affect me quiet quitting AT ALL, but it would definitely improve my professional relationships.
Quiet quitting is a mix of overwork for underpayment AS WELL AS poor communication / feeling disrespected or unvalued by your boss.
But it is primarily because of the unrealistic expectation of work output compared to the benefits received (time, money, flexibility etc.) i.e. "I am not being paid enough to do everything that is expected of me above and beyond my actual job description.
I saw a funny video about quite quiting vs rage applying.
Yes, it is being done due to poor management and abuse of authority,.. disrespect to the employees.
Thank you for this video. I'm not a big fan of the term quiet quitting, but I like that you discussed ways to improve in your video. Too many videos and articles go around blaming employees and calling them lazy. Thanks for giving true points to improve upon. Another thing that causes workers to minimize their workload is disorganization. I did a summer job at an office, and it was a nightmare. Not because the supervisors were mean or the workspace was lacking. Those parts were great. But there was almost nothing to actually do. I had to hunt down a supervisor multiple times daily to find a task for me because we had to stay busy. It was so frustrating. Many of us hid in the back of a stock room just to avoid running around like mice in a maze. We still worked but took long breaks in the room to get over the stress and anxiety of hunting down strangers for tasks. It's dehumanizing, and businesses need to better organize tasks so this stops happening.
Excellent point, Queendsheena1! Thanks for posting.
I love how your speaking clearly and precisely. I stopped listening for awhile because I was jealous that you were so good at what you do. I hope you can forgive me so that we can keep this friendship going in the right direction.
Yes I forgive you :). If I weren't good at what I do, how could I help others? :)😉
Your communication is stellar.
Acknowledging people on their skills really helps people feel appreciated and valued.
thank you for coaching & sharing your wisdom. really helpful.
i can confidently say that extremely entitled narcissists aren't few. bible verses are of big help. such kind are consumed with envy. i'm considering of consulting legal advice but then those enemies are 'giants' & they are monitoring me still. feel anxious & exhausted. the enemy wants me to apologize for no valid reason at all. just bec i stand up against intentional provoking. their style is consistent reactive abuse.
I started following you & I have made it a point to communicate every day at work in a more professional way. I’m about to quit my job because of my toxic boss that constantly messes up & lies. Our manager makes excuses for her so that issues can be ignored but now my boss seams to be after me. I’ve only been there a year but it’s unhealthy. How do you explain in interviews bad experience at your last job? When I do quit I really want to tell them the type of person that’s working for them but I doubt they even care. Many employees have turned her in & nothing ever happens.
J.bean, I have an entire series--both recorded and live on the "quitting your job" and the interview process. Please watch it. Heather joined me for the lives and she is a MASTER RECRUITER with excellent ideas for the interview. The recorded ones are for leaving your current job and finding a new one. PLEASE WATCH THESE VIDEOS.
Dan, I love all of your training. It adds value, insight and humor to my daily life.
Do you have anything on how to talk with employees who are entitled, with mediocre performance, inconsiderate, etc., but think, and have stated, they are perfect?
Another one, how to respond when you are the one who offended someone truly or they mistook your intention?
You are the best!!!
Dee, I have videos on these topics. You'll find them if you search through my playlists.
Dan I'd pass this test. 👍
So good!!! This is why I recommend you all the time. Little changes make such a big difference.
The word “way” pure poison ☠️
those apologies only coming from someone in therapy, and it so often seems the people who need to give those apologies aren't in therapy
SMP, I see it differently. Many people who are not in therapy apologize to others whom they have offended.
As echoed here, I am so appreciative of the value you give us!
Thanks much, Honeywheat.
Very powerful words!! This is advice is priceless!
I love your power phrase videos!! ❤
Thank you and thank you for being a member!
I’m an independent contractor, and there is very high employee turnover at a Retirement Home, where I use to work. I worked there for 3 years. One year of that was at home, during the Pandemic. I made exercise Videos for them at home. That’s probably partly why I lasted so long.
Their Art Teacher told them that part of the reason that she quit was because of lack of communication.
Well, they didn’t communicate with me either, and I let them know it was a problem.
But the reason I quit was because my boss lied to me, and said she was going to give me more work, while telling people at the Board Meetings the opposite.
Some of the Residents warned me that she was going to take away my pool classes, and give them to an 84 year old blind resident, who volunteered to do it for free. The resident use to work for the Y, and I also work for the Y.
When I questioned my boss about this, she lied about it, and said she would even give me some extra pool classes.
She kept up the facade until their new pool was completed. They were borrowing a pool at another Facility, until the new pool was built. We had to take a bus to the other Facility. This took up 3 hours of my time, to teach a 1 hour class. The bus ride was 15 minutes each way. We had to stop at another Retirement Home, to pick up more people. The Retirement Home Community has two Facilities. It was also a very long wait for the residents to shower, put on their swimsuits, shower again after swimming, and get dressed. That’s why it took 3 hours. Plus, I was responsible for keeping them from falling, and mopping water up off of the floor, in the dressing room.
I got paid only $10 extra for the bus ride. So, I got paid $70 for 3 hours of my time.
Well, after the last day at the borrowed Facility, the Activities Director sent me a text that the new pool was finished, and she dropped my pool classes.
She also cut down on the amount of chair classes I would be teaching, and she hired a new assistant to help teach chair classes, and some of the pool classes.
She told me I was also getting a pay cut, because of budget cuts. They had just spent over 7 million dollars on a new Facility.
I sent my boss a text, telling her I would not take a pay cut, and I quit. I told her she was a two faced liar!!
You told her she was a two-faced liar? Really?
@@TheWizardOfWords Yeah, when I quit.
Here’s the whole text.
Good Morning!! I need to let you know that I quit.
It was not fair that you took away the pool classes that were offered to me all along, and gave them to somebody else. You flat out lied to me.
So, it’s a matter of principle.
As you have said to me, “Take a deep breath. Take a very deep breath…. Take a veeery big breath …. And think about this …”
You did not even give me the curtesy of giving me any notice, so I could start looking for another job.
So I will not offer you the same curtesy of giving you notice in advance.
I found another job that pays more.
I know you understand, this is business.
When we took the bus to the pool, I was only paid $70 for 3 hours of my time. That only comes out to about $23 an hour. I was only given an extra $10 for the extra time and mopping the floor. Big whoop!!
And no, I will not be teaching the staff class that you want me to teach, at a pay cut! It is not my job to teach people how to do my job.
And no, I won’t take a pay cut. I feel that I am worth what I am paid. It takes my time to be there, whether very many people show up or not. It is your job as a Director to get them there.
Plus you gave someone else the morning classes. Everyone was going to the morning class, and then not coming to my class.
I wish you well with your new assistant.
I am going to miss the residents terribly.
I sincerely hope they enjoy their new pool.
I will return the key to the mop closet. You can stick it where the Sun don’t shine!! 😉
I will not work for a two faced liar. I have higher standards.
Underestimate me, that’ll be fun.
@@TheWizardOfWords When you get old, you just let it fly!! LOL 😆 I’m 58 years old.
Yes, age has its privileges. For example, my mother would put you in your place so fast your head would fly off. She's very inclusive, compassionate, loving and smart--and has no time for foolishness. So she'd do it nicely. However, if she felt like it, it would be OK for her to "let it fly" at you, since she's 77, right?
Thanks for these videos!! Can you make some on when you have to give feedback on underperforming staff?
Yes, I will, and THANK YOU, Mzhellraiser, and also--please see my videos on delivering difficult messages. There may be something in there helpful to you. However, I will review my own work and see what I can do in re giving feedback to underperforming staff.
the company i have worked for 29 years now has been going corporate. The environment has become more and more toxic. 15 years to go to retirement, may not be able to hang on. Manipulation is celebrated and seemingly encouraged. There is no apology from them. They expect the employees to forget or they deflect their behavior to other managers or situations. I received a write up about a year ago and they couldnt tell me what i did wrong, much less how to correct my behavior or actions. It was after another employee yelled at me for requesting they improve their quality (I am a quality inspector/ research and development). I previously instructed the individual, demonstrated to them, and replaced their tools over the week to assist (they blamed a wore out tool). They had no desire or perhaps ability to improve and went to attack, which ended in my write up. When i challenged the write up, over the course of a month, not a single individual in the room of managers would state they were the ones that initiated the write up, or why i was written up. They passed it to each other. It was eventually rescinded with a simple E mail of "the write up was removed." Compliments are nearly unheard of from managers.
MYSTICSPANK, I hope you do a serious cost/benefit analysis before you decide to stay another 15 years at that company.
@@TheWizardOfWords I do regularly, and have been shopping. health insurance is important more for my wife than myself, and we presently have a good plan that is affordable. Management gave me a book called "The Servant" on leadership. It helped me understand where they fail, which was not what they had hoped for. I also read a pocket guide on surviving a toxic work place and passed it off to other managers to read. It was a bit of a bold move, but one manager specifically understood and agreed. I work to transfer getting my needs met beyond financial elsewhere. Thanks for your videos and response.
It is trite--but true--that life is short and we all spend too much of it in the workplace. Some people are miserable as they try to provide for others and make them happy. There is something really wrong with that picture. Having said that--I get the insurance part. And I appreciated the line about "getting my needs met beyond financial." If only company owners would think that way and hire great people from the top down--people who validated the work of those under and around them--people who attempted to create a positive, rewarding environment. Now really IS THAT SO DAMN HARD? Yet most companies seem to think the almighty dollar is everything. And it's not.
Love ya!!! Wondering if you have a tik tok?? 🥰🥰
Yes, I do.
Dan I just read that my boss is supposed to pay us when they put us on call. How do I tell them they can't keep putting us on call without pay?
Come to the Tuesday live show--7:00 CST. We answer member questions first, so you might want to be a YT member--or not :)
Question: if someone gives me the silent treatment, how should I handle it?
See my video on the silent treatment.
How do you respond when you ask for time off from your job to take a family member to the doctor and your boss says something along the lines of "of course they need you to drive them" and rolls their eyes and is sarcastic towards you
You respond with "Yes, they do, Mark." I would totally ignore the sarcasm and stick to your question until you have an answer. No need to respond when your boss is demeaning himself/herself. You want the time off, not the love :)
@The Wizard of Words thank you, Dan. I thank you for your help and time. I appreciate all that you do
What is it that makes people "rage apply" for a new job? 😳😁
Rage.