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Repair sleep number (Select Comfort) bed control display
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- Опубликовано: 10 фев 2013
- If the LCD display on your sleep number bed's wireless control display has lost parts of the numbers, faded out, or disappeared completely, then this video will show you how to fix it using just a screwdriver, an eraser, and a hair dryer.
This is a good repair, but you don't need to press on the LCD frame, just the portion of the flat cable that connects to the LCD. For those of you concerned about how hot to make it, I have a hot air station, and set to 250°C, this worked the first time. I used a wood spudger instead of an eraser (just a 1/8" dowel "sharpened" like a flat blade screwdriver on one end). Use the flat part of the wood dowel to press the cable, sort of iron it back and forth.
Great catch on the failed adhesive. Thanks for sharing!
Add me to the list of very thankful people who have successfully repaired their remote thanks to your video. If only you got a commission for every remote you've helped to fix!
I agree, but I'm sure sleep number company wouldn't. They make it like this with the hope that you will buy new and not repair.
My sleep number has been a mystery for like 3 years now. thank you for this video!!
I found this video a couple of years ago and I've had the repair on my to-do list since then. I finally got to it today. I used a heat gun and the whole process only took ten minutes. The numbers on the display are sharp and black again. Thanks very much for figuring this out and sharing the information with everyone!
This is AMAZING! This morning I had finally had enough and brought the remote with me to look online for replacement. Thank goodness saw your EZ tutorial and bingo both remotes are working again. Thanks so much!!!!
Cannot thank you enough, Greg. Excellent video and worked like a charm. Took us three times as well before heating it enough. My husband thought he heated it too much, but when he put it back together, it worked better than it had in a long time. Thank you!!!!
WOW! I am impressed.... our remote was continually loosing bars, then numbers, and today I got nothing... I watched your video, did as you suggested, and it works better than it has for the past year!!! Kudo's Greg! I really appreciate your posting this video. Sure helped us out!!!!
Excellent video that worked fantastically well....I'm a 73 year old widowed woman and if I can do this from this video anyone can...thank you soooo much for making this video...I did it and my remote is like brand new!!!!
I cannot thank you enough. I inherited my Select Comfort about a year and a half ago. Previous owners upgraded to a new model, said the only problem with the one we got was the screen hadn’t worked in years on the remote. We’ve been going fine by feel, but always wondered what our sleep numbers are (and which remote controlled which side!) - mystery solved. Thank you for this video, all these years later!
OMG Thank you so much! My son has had this need for I think three months, and he didn’t know what to do. I finally decided to figure it out. But, the remote numbers were all messed up. Life Lesson: Search the Internet for good Samaritans, and they very well may appear. You saved us $50, but even more you taught us to fix a remote! That was 😎. Appreciate you.
You Sir, are a life saver! On a retirement income, $50+ goes a long way, so your fix definitely helped us a lot, thank you so much for posting this.
Thanks Greg! I was ready to replace the remote with one off of eBay before finding this. Most were close to $100. Your fix worked perfectly for us and by watching you take yours apart I was able to release all the plastic clips without breaking any. Better for the environment and for my wallet. :)
You are my favorite kind of person, direct and to the point with advice that actually works! Thank you so much!
I have brought two remotes in last six years and both went on the blink. After following your instructions I now have two remotes that are working perfectly. I owe you many thanks for your time and help.
Chalk up another win. Mine has been going out for years. After an international move, the screen would only light up. Your fix worked for me!
Another successful repair here too. Thank you very much for the video. I too let the heat from the hair dryer completely turn the LCD black. I did it twice and pushed on the ribbon cable with an eraser just as shown in the video. Also firmly but carefully pushed on the lcd with the eraser. My numbers are completely back now. Thanks again!
Unbelievable!! Thank you very much for sharing this information!! It works!!! After 5 years of not seeing the numbers . . .I am amazed. Wish I had thought to look into this solution before this! God bless you!! Took me less than 10 minutes, by the way! And I threw caution to the wind, - repeated the procedure 3 times before I closed it back up. Thank you!!! I’m still in awe!!! 😊
Greg: you get the Nobel Prize for Remote Repair. I had contacted Select Comfort and this remote is no longer available (6/8/17). You have to buy a pump and a new remote combo. Thanks to you, I used my hairdryer and a Q-Tip in place of your eraser and on my first try, it fixed the whole thing. Thanks. Ya gotta love RUclips and good folks like you.
This video was posted 11 years ago and still came to my rescue yesterday. Perfect info, especially the specific tip to keep trying (and not be afraid to apply quite a bit of heat and pressure). Fantastic -- thanks !!!
THANK YOU! Your repair procedure worked like a charm! After applying heat the first time, some of the LCD segments appeared. The second time I applied more heat, and all the segments appeared. I was getting ready to call Select Comfort and purchase a new remote. Thank you so much for posting this video!
Great video, it works!!!!! Took two 'heatings' and you do not have to put remote completely back together to test. First test showed about 80% fixed.
Thanks so much for your great tutorial. My controls lost the number display a few years ago and Sleep Number told me I have to buy a new pump to get new controls since I have have an older model where the controls are wired to the pump. It looks like your repair process will work exactly the same for the hard wired controls as it did for your battery operated control. Thanks so much for posting this easy repair.
Thank you for selflessly taking the time to share your findings with everyone. It worked for me the very first try. Merry Christmas and God Bless and if anyone from Sleep Comfort cared they would correct the situation but it's been many, many years so that tells me they don't care about repeat customers.
Add me to the list of people who have been helped by your video. I bought a used system without checking the remote. Found myself randomly clicking buttons to make something happen, but with NO IDEA what was on the screen. Your method worked great; and now I have a great Sleep Number system including a readable and working remote. Thank You!!
Worked like a charm! I was on the phone with sleep number and I clicked on your video when they put me on hold. Saved me $40, $20 per remote. Thank you very much.
My old SC (now SN) mattress is so old that I was told by SC that I'd need to buy BOTH a new remote and a new pump--a mere $485!! That is the amount your video saved me, and I am eternally grateful. I did it on the third try. I had taken my mattress all apart due to having to buy a new box spring due to bed bugs. So my mattress wasn't even inflated or inflating. So after expense on expense, I was so pleased I didn't need to buy a new remote. Thank you!!
You, Greg White, are the bomb, sir! As new owners of a hand-me-down Sleep # bed that no longer showed # settings on its remote screen, we felt pretty hopeless to experiment & find/keep it on the best setting…until I found your video. Worked like a charm, even for an un-mechanically minded person like me. Many, many thanks for sharing your knowledge with the RUclips universe!
Thanks! Not only did you help me to fix the remote, you saved adding electronic waste to landfill and I gained the satisfaction of repairing a remote!
Thanks for the easy to understand video!
Worked perfectly. We have been guessing what the numbers were for over 2 years. The display is back good as new now! Thank you for taking time to post this video!
This is great! I would tell people go all the way and let the hair dryer get the screen completely black, that is how it finally worked for me after timidly trying it two times before. Thanks so much!
Thanks so much .... your directions were great, and it worked, on the second try with the hair dryer !! I am selling the bed, and was afraid the sale would fall threw without the numbers showing. Thanks for saving the day, and the sale. ❤
Brilliant. Worked like a charm!!!! I am so 😊
This worked for me after one try. I was about to buy a new remote. Greg, you just saved me with this quick and easy fix. Thank you!
I thought my bed was going out and saw this video...after months of confusion using an unresponsive remote, I followed instructions, heating on a towel until the screen got dark and pushed in the indicated areas with an eraser. I did two or three goes and reconnected it after it cooled. Now, my remote and bed are communicating again and fully functional! Thank you so much for the video, it works!!!
Thank you! 15 year old bed, probably lost the numbers in the past 7 years and this worked first time. Thank you so much!
Can't tell you how much I appreciate your video. I was searching for my second replacement when I watched your video. Not only did it repair my current remote but I dug up my original remote and now the both work like new. Thank you!
Thank you for making this video. Its very helpful and was able to fix my parents remote. I don't have a hair dryer but made good use of my hot air soldering iron. Greg White, you sir are a gentleman and a scholar.
Wouldn't have believed it if I didn't try it myself! We have fought this remote for months trying to get it to display the numbers. One search on RUclips and VOILA!!!! Thank you so much Greg!
God bless you. I almost got the customer service on the phone but hung up. Then found your video and fixed the remote. Unbelivebale but I fixed the remote and the screen displays all the numbers now. Thank you!
I can't thank you enough for posting this fix. It took minutes to do and was spot on, saved me hundreds on a new pump and remote. Thanks again!
I watched this video to see if i could get some info that would help me with my issue and you showed me that it is okay to take the remote apart. My 9 volt battery was no longer making contact with the "poles" in the remote. I took the remote apart and slightly stretched them down and forward to get them back in place, just a bit was enough to make contact and save me from sending in close to $60.00 (still under warranty charge)! I'll look you up again when the screen goes dark! Thanks!
Ken, you are a genius. I heated the display mercilessly, twice, and squashed the display VERY firmly, twice. And, lo and behold, when the black screen cooled, the numbers were back! Thanks for saving me the expense and trouble of buying a new one!
Genius! Thanks a lot. It worked on the first try. My remote was just blank screen - called sleep number who tried to sell me another remote and sold me their service eventhough it is still under warranty. Paid $180 to a middle party who came to check bed and had no idea why it was not working. He told me someone from corporate will contact me and replace my bed. No one did. I had to put a stop payment on my credit card for that $180 which they never contested. Thanks again for posting this video
You posted this 7 years ago and I wish I would have known back then! Thank you!! I was getting frustrated and was about to order a new remote. Like a lot of people, it took 3 times, but now it looks like it did when we first bought it! Thanks again!!!
It worked for us on the first try. We followed Mr White's directions to heat the screen, and it was ok for it to turn black. On our remote you could not read any numbers and very few dial lines. Now we have a full display of numbers and dial lines. Thank you so much, this video has been a blessing,!
OMGosh, TU TU TU!!! I, too, feel like I owe you something, Greg!!! I'm SO doggone HAPPY to have my remote back to normal!!! I JUST fixed my remote that's been inoperable for years and pumped my "too low, back's gonna hit the platform" bed! Thank you to those who admitted multiple tries [took me 2 times] and to the one who shared that you don't need to reassemble the unit to test it! You saved me from unnecessary prying [the plastic's so soft]!
I was ready to spend $50 on a new control and figured I would try this video. IT WORKED! Thanks.
Greg, thank you so much! I told my wife earlier today that I doubted our wired (NOT wireless) controllers would be replaceable because they are about 17 years old. They both stopped displaying several years ago, and recently my wife's stopped working altogether...would not operate the pump. Your video was the first to come up in a web search. So, I tried it and it fixed both problems!! Super easy fix, and your directions were spot on! Thanks!!!
You my friend, are awesome. After watching the video at times it literally took me five minutes to fix my remote. I spent way more than that searching for a replacement on eBay. After reading through the comments, I make sure I heated it up sufficiently the first time. Works great
We have an older Select Comfort Bed and experienced this display issue, while the remote continued to operate the air control system. I almost went out to bid on another remote and decided to see if there was a way to make the display repair as these things go for about $80 on ebay and are unavailable anywhere else. I am very thankful that I found your video! I did exactly what you recommended and the Third time was a charm! The full display now works! Thank you for your 11-year-old post!
Our remote started to lose segments after a move three years ago and finally went completely blank about a year ago, but it still worked to inflate/deflate. I was just getting ready to purchase a replacement remote online today when I decided to search on whether there was a fix. Was able to see all but the bottom lines of the display after the first try (heating until just the bottom of the display went black then pressing everything. The second time, got more aggressive and heated until the entire display went black, pressed everything down again, and entire display now works correctly. Thank you so much for saving us over $80!
Tried your suggestion and had to try it twice, but it worked. Thanks so much. Who'd have thought I could've fixed it.
This is the second time my remote has stopped working. The first time I bought another new remote. It cost me $65.00. I was looking to buy another one when I came across your video. I followed your instructions and needed to repeat the heating process three times. It is working perfectly now! Thank You Very Much.
WOW,, My husband did exactly what you said and it WORKS!!!!!! Thank you so very much sir. We appreciate that you did this video. You save us $50 or what ever these cost at Select Comfort! Thank you, Thank you.
As an electronics technician for over 40 years this fix did not make any sense at all. But after reading the reviews I thought I would give it a try on the wired remotes on my sleep number bed. I had lost all of the display on both. The fix worked perfectly, both remotes now have all of the display again. It doesn't matter how it fixed them, all that matters is that the remotes have their displays again. Thanks.
Fantastic! Took only once, thanks to your excellent instructions. Guests that are arriving in a couple days will certainly appreciate having full use of the remote. Well done!!
Thank you for saving me $50!!! I followed your directions exactly and my remote is as good as new. I took your advice and was aggressive the first time, got it really hot and pressed carefully but hard and had first time success. I cant express my appreciation for your video and help enough!
I started to watch this and when I saw it was a cordless I switched to another video, only to find they tried the same thing on a wired remote. Thanks, this video is still helping folks! Took several tries, what I think worked best was after getting it hot, I squeezed the display, putting my fingers on the far right and left of the display. Kept squeezing until it cooled down, works great now!
Thanks for posting! I've purchased 3, count 'em, THREE remotes because the numbers stopped showing. It is happening now on this one and I just found your video...I think you have changed my life! :)
So finally got tired of not, seeing the numbers on my remote, and figured I would do some you tube research. Your directions worked like a charm on the first try. Thank you so much!
Just want to say thank you sir. Our remote was operational but no display for the last eight years. With a recent injury I've needed to adjust my side regularly to try and find comfort at night. Without the display I was going nuts trying to keep track of what felt best. 3 attempts using your method and the full display is working again. Can't thank you enough
Greg...I can't thank you enough. My wired controls both were a guessing game and it only took one try each, maybe 5 minutes max, and they are both working great. Thank you so much for sharing this with the world and saving many of us big bucks!
Another happy viewer! I just finished doing the repair on my remote using your simple instructions and it worked perfectly. Thanks so much for taking the time to share this simple repair.
I have the sleep number wired remote version for my bed. There were no numbers showing up. I tried this and the first time I got just a little line showing up. So I did it again and more showed up. Then I finally did it more and left the heat on for about 20 seconds after the screen went black and it was fixed. But the next AM the far right line was missing. So I did it again and left the heat on for 30 seconds and it has been working ever since. This was a bed I had gotten from my father in law that was in our guest room for over a year and not working. I was doing a Google search to find a replacement remote when I came across this you tube video. I gave it a try and it worked. Thanks Greg.
Excellent video. your detail about how to open the case was spot on too. I would have probably broken the case just trying to get the case open. I followed your instructions exactly with the exception in that I only focused my heat and pressure at the flat cable only. Worked beautifully. Thank you for taking the time to make this video.
OMG!!! I haven't been able to use my remote in awhile and this morning I woke inside a dip in the bed and had a terrible backache. Thought I would have to buy a new bed cause it's over 10 years old. 3 tries and worked like new!
My sincere thanks/salute to you for saving me money!!👍👏
Been a lonnng time (many moons) since my display worked! Thank you for your generosity in taking YOUR precious time so that you can help others! Had to try it twice to get both numbers to appear but - this process works VERY well! Thank you! Thank you!! Thank you!!!
Thank you Greg White! My remote works like new now! Your video is still fixing remotes 7 years later.
Works great thanks for the tip. I didn't heat up the display at all, just the connections at the bottom until the lower part of the display started to turn black. Then I used a regular pencil eraser and pushed all along the glued part. Worked perfectly the first time.
Can’t thank you enough!!!! Our remote’s screen hasn’t been working for years! So frustrating! While googling to see if they even sold this older style remote anymore, I saw a link to your video. Jackpot!! You made my day! Here’s how it worked for me. My screen turned all black within 15 sec. of heating it. Just for good measure I heated it to black one more time then put it back together. I could only see partial numbers on the screen. Took it apart again, and heated it to total black, again it happened quickly. Then I read a comment from someone that said he focused the heat of the dryer on the ribbon area only, so I tried it. The screen will start to turn black again from the bottom up. I just let it turn 3/4 black before using the eraser to press only on the ribbon area. Next I used my dryer on cold to cool it down before putting it back together. Finally, I lightly rubbed my thumb around the display screen and then gave it a try. It worked!!! I can now see the full display clearly. Thank You again for making this video!! You’ve saved a lot of people a lot of $$ and frustration.
You are a genius. I cannot believe how long I went with my remote defective. When I did what you suggested, I checked my number and it was at 70. No wonder I have back problems. Thank you so much
We really appreciate you making this video, had to heat the board twice but the remote is fully functional again. Ty Greg
This my 3rd or 4th time to do this procedure. It works but does not last forever. I am grateful for Greg's information.
EXCELLENT hack fix -- THANK YOU for posting! I found that letting the whole screen turn black, then using the washcloth the remote was resting on to press and jiggle the screen around evidently helped with the reconnection. I did this 3-4 times and it's working again like a charm. VERY much appreciated!!
Wow!!! Took five tries and now it works perfectly! On the Sleep Number site it says this remote is no longer available - ugh. I was about to bid over $50 for one on eBay when I stumbled upon your video. THANK YOU for taking the time to post this!!!
I have to thank you!! I went looking for a replacement remote and came across your video, decided to try it and lo and behold my remote works like brand new. I had to heat it 3 times and the entire screen turned black before it worked completely but it does work and screen goes right back to normal. Thank you for posting this.
Fantastic!! Was shopping for a replacement remote when I came across your video. Worked like a charm first time. Watching the video actually took longer than the repair. lol Thanks so much!!!
Great fix! From my experience, a solid 3 minutes of direct heat from the hair dryer and lots of pressing did the trick. Our sleep number controller is back to 100%. Thanks for posting this video. Much appreciated!
I had the same issue with my 15 year old remote, watched the video, performed the exact same repair, and now the remote is working like it should. Thank you!
Well, I was one of the ones that paid the $50.00 for the new remote. The new ones display was also shot. Thank you so much... for now, because of your time and effort, I have two working remotes. Thank you for your time and effort for all us Sleep Number owners!
I just finishing trying this repair on my remote with almost no readout. It worked perfectly. My remote is now just like new! Wish I would have found this video months ago! PERFECT!! Thanks. BOB
Worked great. Tried twice with the second attempt causing some worry about nuking the unit! Re-assembled and it came back to full life. Thanks so much.
Thank you so much. This remote is no longer made so to replace it for a bed that is still under warranty was going to cost $91.61. I was told that I would need to buy a new pump to get a new remoter and the prorated cost was 91.61. I used a heat tool for card making. It heats up hot and fast. Remote is working perfectly. Thank you for the tutorial.
ssdtechgirl Thank you for posting this comment. I was wondering if I could use my heat tool instead of a hairdryer.
Wow! Unbelievably simple fix for my sleep number bed remote. I have been dealing with partial display numbers for months...now it is like brand new! thank you for sharing.
Thank you so much! I was just going to order a new remote, and now my old one is fixed!! You are a genius! I am so grateful!
My wired controller hasn't worked in nearly 10 years. 5 minutes after watching this video my controller is like new. Thank you!
Simple. Effective. Thanks for noting that the display turning black was NOT a problem. Took 10 minutes total. Thank you!
Thank you so much!! I'm 72 and just did this in under 3 minutes. I heated it until the display turned black, applied pressure to the contact points, cooled it down and voila!!! Easy! And to think I've put up with this for 3 years.
WOW! It worked perfectly, took about 5 minutes. Thanks so much for an EXCELLENT instructional video. I am going to try this same approach on a digital thermometer that has done the same thing.
This worked like a charm! You absolutely made my wife's year....OK it is Jan 5..but that is still a good thing...grin. We have gone back and forth with Sleep Number for the past year...needless to say I did not want to buy NEW remotes to replace the remotes we bought to replace the original remotes....
Thank you
John & Penny
This totally WORKED! I had 2 remotes that had lost display and this solution was so easy and worked on both! Saved me 100 Bucks! Thanks you!
This is the BEST! We used your video to fix our remote -- hallelujah, we can see the numbers again!
How many times can I say THANK YOU SO MUCH!!!!! I have been very frustrated by our remote doing exactly the same thing - display almost completely gone. I did exactly what you said and buh-bayam, the display is back! I was ready to buy a whole new pump and remote - but now I don't have to do that. Thank you thank you thank you!
Fantastic Fix. Thanks so much for sharing. Sleep Number wanted to charge for not just the remotes, but for a whole compressor unit. You saved me some serious cash... Thanks again.
Our remote hasn't worked for years. Tried this and now it works perfectly! I used the hair dryer until the entire screen turned black and continued for another 30 seconds. Worked on the first try. Thanks!
You are a life saver sir. Remote replacements are not readily available and this fixed our exact problem! Thank you for posting.
Thank you for making this video. I repaired my remote display in 10 minutes with your instructions.
Update 11/11/15: I have owned the sleep number bed for 6 months now, and I have had to do this repair on my remote 3 times. So far every time is has worked and brought back the display to full capacity, but I would expect that at some point it isn't going to work and I will need to buy a new remote. Word of caution, after 3 times of taking my remote apart the tabs on the sides that latch the 2 halves together are breaking off. If you need to get into your remote multiple times be careful!
You are a genius!! I am on my second remote (the first was a wired version) and my display had pretty much disappeared. I was down to one single line. After watching your video I went home and had a 'like new' display in just a few minutes. I actually think it took longer to find a small screwdriver than it did to make the repair. Thank you so much for posting this video!!
Thank you so much. At first I wasn't sure it was going to work but I remember you saying that it might take a few times. Worked as advertised!! I feel like I own you money.
You are a miracle worker! This has been bugging us for the last couple years and had digressed to random order button pushing until the screen would light up with one horizontal bar in the number display which would then allow me to adjust as far as I could up or down and then count up by fives for each succeeding push....anyway, this repair recipe has made this husband a hero! Thank you so much for your creativity! God bless you big!
Thanks Greg, very unselfish of you to take the time to put this out there. I HAD THE SAME PROBLEM AND FIXED IT JUST NOW USING YOUR TECHNIQUE !!!! Thanks a lot for saving me $50 plus dollars for the 10 minutes it took to fix it. Best regards, Bob R
Thanks!! I was on hold with Select Comfort when I started watching your video. I hung up and tried it and IT WORKED!!