I live in far Northern California and I’m seriously considering one of these machines, but am worried I won’t be able to get the service support where I live. What has the sevice support been like for you?
@monicavandewalker6253 This is the tech support site with all the technicians listed. Check it out and find the nearest tech to you. The guys in Colorado that do the tech support are amazing and will walk you through as much as you feel comfortable with before dispatching a technician! I started embroidery in 2000, and the nearest tech of the first 5 years was in Atlanta, although I did not need him. I went through the training in year seven of my career and have been serving Florida ever since. The Melco machine has the best warranty in the industry, and you can keep your machine under warranty as long as you like. I hope this helps. Fill out the link in the description, and a rep will contact you and give you all the details
@tawannagilmer2835 fill out the form and my rep will contact you. Maybe you have special situation 🤔 The question mark at the end of your statement?It made seem like you didn't know why and gerald will definitely explain everything to you!
@rosabayhan810 IF you pay extra for onsight training, then yes, your instructor can help you set it up. The white glove is just to unbox and assemble your stand and put the machine in your desired location. I hope this helps!
@mendoza2118 I got a trade-in value, value depends on year and model of machine you have, and it was totally worth the trade in. 3 years warranty bumper to bumper, 6 tears on drive train!
Can't wait to see it in action.
i wish u could show us what u did because i can't my shared to work and i dbl checked my steps
@@jackiekraemer596 i had to use the option c that does the I p address because i'm still using windows ten
I live in far Northern California and I’m seriously considering one of these machines, but am worried I won’t be able to get the service support where I live. What has the sevice support been like for you?
@monicavandewalker6253 This is the tech support site with all the technicians listed. Check it out and find the nearest tech to you. The guys in Colorado that do the tech support are amazing and will walk you through as much as you feel comfortable with before dispatching a technician! I started embroidery in 2000, and the nearest tech of the first 5 years was in Atlanta, although I did not need him. I went through the training in year seven of my career and have been serving Florida ever since. The Melco machine has the best warranty in the industry, and you can keep your machine under warranty as long as you like.
I hope this helps.
Fill out the link in the description, and a rep will contact you and give you all the details
@@monicavandewalker6253 www.melco-service.com/
There’s a trade in program??? Omg!
@lyndsayh5107 yes fill out the form below or contact your sales rep for details
I was told by my rep I can’t trade in my Emt16x?
@tawannagilmer2835 fill out the form and my rep will contact you. Maybe you have special situation 🤔
The question mark at the end of your statement?It made seem like you didn't know why and gerald will definitely explain everything to you!
@@colorfulthreadsembroiderythank you so much, I will fill out the form!😊
I can’t find the form
I thought Melco would send a representative come to your home and set up
@rosabayhan810 IF you pay extra for onsight training, then yes, your instructor can help you set it up. The white glove is just to unbox and assemble your stand and put the machine in your desired location. I hope this helps!
please do video how to hook up internet sharing
I fly home tomorrow I can make it Tuesday
🦾🦾🦾
HOW MUCH IS IT THE MACHINE
@mendoza2118 $16500 and they have a trade in program
@@colorfulthreadsembroidery WITH THIS EXCHANGE IS THE PRICE THE SAME???
@mendoza2118 I got a trade-in value, value depends on year and model of machine you have, and it was totally worth the trade in. 3 years warranty bumper to bumper, 6 tears on drive train!