*Regardless of if the scoop was a mix up or not, that's NOT the problem. The problem (the scam) is the terrible quality of these crystals, they claim to only send quality crystals and no damage! Also saying you're getting rhodochrosite or ocean jasper when you're are not is deceptive. I don’t want a refund or my money back this was an experiment to show people you get what you pay for, low price low quality and you're often given crystals that are misidentified, repaired, or fake !*
Thank u for this! I knew it seemed too good to be true. What's the name of your shop? Ive just recently started to get into crystals and looking for legit shops I can buy from.
Yes and when they said if you got 6 or 9 you get a skull and if you get a certain amount which I got two and I’m missing my amethyst and bracelet!!! I have a video and send it to them. They said if it ends with 6 or 9 she said if your order ends up with 6 or 9. And she congrats you got it. I re ordered because they are missing my two free tower gifts so instead of them paying for shipping out of their pocket I made two more orders to have them send it to me!
Thats How a typical bait n switch is operated. Low price, low quality but they only need you to buy once to make that money. If they knew you, they should have been smart enough to send you better stones seeing as you’re know person in the industry and YouTubing.
Today, I spent the day sick in bed, and I got sucked into this lucky scoop world. I spent a lot of time watching the channel you bought from, because the entertainment value is definitely there. But something felt “off” for me the whole time. The extremely enthusiastic people in the chat, the bubbly to the point of fake hosts, the amount of “freebies” they give and them keeping to highlight how much the retail price would be… I guess it’s like a train wreck, you can’t look away. I never really was tempted to actually buy something from them, but I am always super interested in the way people get scammed, so I’m happy to have found your video that confirms this… Thank you for “investigating”
I find it satisfying when Lene puts the beads orders together. When i was sick ober new year i watched her For three days and on das three i ordered beads 😂 it took two weeks and my Order came exactly how she did my Order in the live. Yesterday i ordered a Second time because i Love it to make braclets and chains. I dont Like These big Crystals because i dont know what to so with them 😂 they are For me dust collectors 😂
@@Huntrs27 I HAVE ordered soooo much * you can see my book well comment i wrote but yes ive watched the beeds for hours and hours i didnt order yet from them Lol But iLOVE It and all i ave ordered Crystals, purses and makeup
Thank you Barbie for putting yourself out and being will to try the Lucky Scoop for the video. So sorry it went so badly, but you certainly helped warn lots of other crystal loving folk about this scam.
@@DavidRobinson-wy7lx I received a random order from Highland Crystals today. My feathers are on the ground. Nothing from my scoop was in the box. I received a bowl, a bracelet, a disc, and 4 small towers. I was ready to trash their live, but of course they weren't having that! They told me to contact customer service. I'm waiting to see what they actually do about it. All I want is the elephant and the tree at this point.
Hey Barbie! So sorry you had this happened to you. I have not got on tiktok much so I have not seen these but I can tell from the video and from what you got that you definitely got scammed. And some of the comments you have received are just rude! You are always trying to help us Crystal buyers not to be scammed and what to look for in good quality crystals and some of these comments from people are , in my own opinion, are completely unnecessary and disrespectful to you and I personally am very thankful that you take time to teach those of us that don't know as much about crystals to learn about them so we don't get scammed. 💜💜Hugs
I’ve ordered from them three times and got everything that they have scooped.🤔 also only had one tower with a semi- dull point but I know they will replace things from time that don’t make the quality cut. I think they may have mixed something up. No idea- always was super happy with my stuff! Especially this massive amethyst sphere luvvvvvv it
Wow!!! Unbelievable!! Tysm for sharing this with us!!! What a bummer that you didn't get what you originally paid for, but then the quality is crazy!! They didn't even look like the same stones that you were supposed to get! Blown away! Tysm again for sharing and so sorry you had to go through this, but think about how many people you are informing and in turn, saving from going thru the same situation.
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
I have been following them and thinking of going with the flow and placing an order. And then I saw your story and was waiting for this video to come out. Omg thank you for putting yourself out there and so sorry that it happened. Your taking it really well.... lots of love to you ❤️❤️❤️❤️❤️❤️
My favorite part of the video was YOUR HONESTY. And explaining how it benefits to pay a bit more for crystals that are better quality, then to pay these guys who are just making a killing off scamming people.
theyre not scamming she just got a wrong order. id like to see her reach out to them and let them know what happened instead of acting like they are scammers. ive always gotten my orders from tik tok scoops exactly how i saw in the video. like girl shes just wanting us to not trust tik tok scoops. if they were scams there would be millions of unhappy buyers yet we buy often.
@@Olivia.Vertraut I have personally been scammed by these sellers on TikTok. I made a $50 purchase and 2 weeks later my CC was charged for $500 I disputed and all. S C A M
Thank you so much for sharing this! I’ve seen so many people get scammed by this kind of thing and I’m so glad you’re bringing awareness to it! My favorite part of the video was you being 100% transparent about what was going on.
My fave part of the video is how honest you are about the quality of the crystals. Like yup you got sent the wrong items but even if that was an oops on their part that doesn’t change the fact that everything you got sent was super low quality.
Hey Barbie, my favorite part of the whole video, is the fact u went out of ur way to show us these types of situations when buying crystals, and educating us on it. Thank u for ur time and effort 👌 🙏💯
After being the executive assistant/operations manager for the new moon minerals warehouse out of NC- those lopsided spheres are probably resin coated. I’ve seen an entire lot of that from China. Lumpy and lopsided is tell tale. Also feel.
Thank you for highlighting these scams. I love to make a range of crafts and people like me rely on the honesty of companies to supply them with quality goods.
Great video, I’m surprised at how many people will still defend buying subpar crystals and saying you just got the wrong order🤷♀️… like it’s still poor quality, save up and buy quality items folks.
I've been seeing a lot of tiktok videos about that shop in particular giving crystals that have been glued back together with glue or resin. What do you do with low quality crystals or crystals you don't want to keep for your collection and can't sell?
Thanks for taking one for the team, glad I saw this. A scam or maybe just a mix up in orders ,hard to say, it's not crystal 🔮 clear. But quality too low for me to take chance on this gamble 🎰
I've heard the scoop places basicly get the unsellable items and use those. They are low grade, cutting mistakes, or other accidents that happen in the process of producing a piece.
Some tea that lead me here this AM! They were on TT live this morning getting their butts handed to them in the comments about missing orders, missing products etc etc 😂
i got scammed too. I didnt know till after i bought my scoops that this was a scam. my favorite part was when you were correcting them on the names of the crystals
Go to their bio and email customer service! Send them a screenshot of your order and the screenshot of the live and they should refund you or send you new stuff, because they have given me everything in all of my 8 scoops
I’ve ordered 3 different times from them. Screen recorded my scoops and they were all accurate. Sorry this happened to you. I love all of my crystals!!
I figured this is what those were. I'm glad you made this video because I feel like I see so many weird tiktok trends that no one seems to talk about? I kept seeing them on my lives like WTF??
they’re actually not scammers barbie just got the wrong order and never reached out to have them get a chance to correct the issue. most of the scoops are $25-$45 which is what ONE crystal may cost so its actually a good deal and if you wanted high quality you can choose your own on instagram whole sale pages and not do scoops . they sell to individuals not just wholesale 🤷♀️ to me this just seems like she wants to cause a rukus so more people will fear scoops but it wasnt an honest complete review when she didnt let them fix it. period youre not gonna always get a steal deal for a bundle mystery scoop. -.- and to some people these are still amazing crystals for those wanting to work with them and appreciate thier energies. some people cant afford $500 for a sphere when we all know small businesses get them at $30 and sell for $300 during the pandemic
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
Barb please, can you tell me-if it is gray underneath the, like, skin of a jasper carving, what is that? Shouldn’t jasper be jasper all the way through? Or does it sometimes just have gray divots in it?
@@ColdBrewBarbie I was splitting the difference because you called yourself both “Barbara” and “Barbie.” Now I’m feeling scolded and like you’ve assumed the worst of my intentions instead of the best, and feeling like maybe I made a mistake joining your patreon. 😢
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
Thank you for putting yourself out there! I have never, and would never spend my money on these, I think people get caught up in the moment, really it does look fun. That being said, quality over quantity will win with me every time, and buying from my local businesses even better.
Happy that I found your video. To be honest, I feel like buying a tumbler. I have tons of red jasper on my property. I'd love to start getting into it.
My advice for buying crystals online: try to buy only the actual crystal that is shown (which is sometimes more expensive) and to pay attention to the sizes and the lighting and the reviews. AND to watch Barbie's videos so you dont get faked out. Thanks for the info, its taken me years, regret, and disappointment to figure out whats what in the crystal world ❤
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
Interesting, I am guessing it's a mix up with another person's order. I hope it's just that and not a scam. I haven't ordered from them, but I definitely hope this issue can be resolved somehow ! I'm sorry this happened to you!
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
Wow, I was thinking about purchasing from them. TFS. I have a question though, Did you send them a personal message? maybe it was a mixup….yes I can clearly see even if it’s not a mixup they still sent out low quality Crystals.
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
i have bought crystal scoops from them a lot and they never scam me so looks like they just mixed up the order so it aint right to immediately call them scammers
@@ColdBrewBarbie yes it’s super sad 🥹 I hate what some of the scope company’s are doing it’s awful and they are taking advantage of the people who aren’t well informed of crystals
I'm sorry that happened to you. I'm shocked that they switched all your stuff around and didn't think you would notice. They make a killing off those lucky scoops by scamming people. I really hope you got your money back
I ordered a lucky scoop from a different Chinese seller, and I got exactly what was in my scoop. At the shipping was actually super fast! I’m so sorry you didn’t receive what you were supposed to get. That’s very frustrating!! Is there anyway you can contact them??
always knew something was clearly up with all these crystal selling accounts now on tik tok. always wondered the profit margins for these business are as well. glad to see somebody talking about it.
Thank you so much for making this video I just ordered a lot of scoops from them and now I’m terrified that the same thing is going to happen to me! They have to know that people record when they’re doing their scoops. Which place do you recommend on TikTok that is safe to order from that they will give you what they say they will?
That is a mixup, not a scam. I have bought from them at least 15 times in the past year and never had anything like this happen. Please make sure you contact the team before calling it a scam.
If they advertised that they are actually giving out low quality or messed up pieces, then it would be better. But they call them so beautiful, great quality and they are not. That makes them a scam.
Wake up people that are defending the seller....It's textbook pushy sales tactics, over hyped . This is a prime example of expectations vs reality. I have watched the scoops videos, there's no effing way the sizes of those spheres and towers are actually being shipped out. It's all to suck you in to buy. Don't fall for it. Impulse buying, just like it's always been back when your grandmother watched the home shopping network
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW. This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
My other post disappeared. I am wondering if you got the wrong bag. I have watched so many of these and they have all gotten what they ordered :( I am so so sorry that you got scammed!
I have never ordered from Highland because their price and all the horror stories but I have ordered from other scoop places and I have always gotten what was scoop and I have one scoop place that I used several times for fun but every time the items have been stunning and exactly what they scooped for me!! So I do believe there is at least one good one out there!!
Oh no I bought 3 scoops and one of them was a huge ass tower! I kind of knew something was up but I got caught up. Thanks so much for the vid, I will try to make a claim on my bank account.
My favourite part of the video was letting me know that there was a scam so I can avoid the hell out of it . Also was good to see how low quality those crystals were. will not order from that store.
I ordered 3 scoops from 3 different suppliers. My 1st scoop I didn’t get all my crystals. My second and 3rd were ok but I don’t think they are all good quality. A few. I wish I would have seen this before I ordered. I love your channel. I want to start collecting and selling myself. You are great…. Thank you 😊😊😊
I received my order on the 3rd week. I didn’t receive my scoop either. I ordered during the extra hand scoop so I’d get more crystals. I’m so bummed rn.
I liked seeing the comparison between the video and what you actually got... I've seen these videos and considered doing it, but definitely will not be!
Right On Barbie, This Is Another Crystal Gimmick Designed To Prey On Unsuspecting Customers! Seems They Are Consolidating All The Undesireable Crystals From Their Live Shows, And Pushing Them Through A Gimmick! Sellers Of This Kind Have Done Damage To The Game, Avoid At All Cost!
My fave bit was the over enthusiastic hostess cobbling over her hogwarts cauldron of mistakes! I was actually thinking of having a hogwarts bargain bowl on my stall but gonna get me a cauldron now!
My wife and I have ordered from this exact tiktok acct (and 2 others), and have been completely satisfied with everything that we've received. You unfortunately got a mix up, and I'm sorry for that because now they are getting a bad rap as a scam artist when in fact they are just human and make mistakes.
Yes I have order 2 scoops and got everything that was shown and I ordered three more today! Everything came as was shown and appeared to be real after basic examination and a fire test! So I assume they just mixed it up like you said
@@ferretnip8090 I sent a link on how to see if your crystals are authentic and I guess it was deleted. Ugh there are plenty of sites you can look up to check the authenticity and your local metaphysical shop. I hope this help
@@generalcomments1239 exactly ! The fact that people are so naive. I trust my local metaphysical small businesses over these cons! You want to actually feel the crystals and let them choose YOU! That’s the uniqueness of choosing your crystals which one picks up your energy field. I highly advise not buying online
What exactly is wrong with low quality crystals? Is it because they're just not pretty? Is their magical properties diminished from damage? (From a witch POV) I can understand not liking broken and repaired crystals (especially when not disclosed) and resin coated ones. It's just that not as shiny crystals, cracked ones, lopsided don't seem that bad to me in general. Even ones that were mistakes in the cutting process. As long as they're not being deceptively sold as high quality why are these kinds of crystals considered "unsellable?" I would have figured there's a market for just about everything crystals. Like if one became a mistake during a cut they'd just turn it into "crystal chips" or people out there who like quirky imperfect crystals. I'm surprised there are crystals so unsellable they'd resort to scamming to move product. This was an interesting video! Thanks for the heads up!
Thank you for putting yourself out there. I agree with you . This is a low quality crystals scam. These spheres are terrible. Thank you for providing your expertise
My scoops have all been accurate, so far. As to quality, we can't all buy expensive crystals or believe in the vibes or healing powers that cause ppl to sell them so high. I just like rocks. 🤷♀️ I buy from Aldi. I buy Walmart. I bought crystals from China... and I am okay with that. I am intelligent enough to know that they're not high quality and chill enough to not care. The experience with the host was worth something, all by itself. I am sure I'm not the only person who enjoys interacting and listening to the humor provided. It is an experience, not just a bag of rocks. 🙃
Oh wow, they showed so much more stuff in the scoop on the video, too. This is like... a quarter of what was in the basket at best... probably not even.
I kinda think that the account also does “research” what some people are going to get before they send it out. I saw this one tik toker who does like toy reviews purchase 3 scoops and they gave him so many crystals and even gave a bunch of freebies too
Just seeing this video. Wondering a few things. 1. Did you reach out to them? If so 2. What was the outcome? 3. If you don’t mind, how much $ was wasted on this “scam”?
I ordered from them before, rip my impulsiveness, and I got everything that was in my 2 scoops. The quality is trash, coming from someone who spends money on good stuff. I gave away EVERYTHING except one 3" diameter fluorite sphere that luckily came out nice enough for me to keep. A major reminder for me to spend my money on shops I trust!
![[DRAGON BALL LEGENDS REVEALS ＆ STUFF] LEGENDS FESTIVAL 2024 Special Edition Part 1](http://i.ytimg.com/vi/mV5bGIswTtQ/mqdefault.jpg)
*Regardless of if the scoop was a mix up or not, that's NOT the problem. The problem (the scam) is the terrible quality of these crystals, they claim to only send quality crystals and no damage! Also saying you're getting rhodochrosite or ocean jasper when you're are not is deceptive. I don’t want a refund or my money back this was an experiment to show people you get what you pay for, low price low quality and you're often given crystals that are misidentified, repaired, or fake !*
Thank u for this! I knew it seemed too good to be true. What's the name of your shop? Ive just recently started to get into crystals and looking for legit shops I can buy from.
@@sarahsharp8595 coldbrewcrystals.com! or you can find us on etsy at etsy.com/shop/coldbrewcrystals
Truth.comments
Yes and when they said if you got 6 or 9 you get a skull and if you get a certain amount which I got two and I’m missing my amethyst and bracelet!!! I have a video and send it to them. They said if it ends with 6 or 9 she said if your order ends up with 6 or 9. And she congrats you got it. I re ordered because they are missing my two free tower gifts so instead of them paying for shipping out of their pocket I made two more orders to have them send it to me!
Thats How a typical bait n switch is operated. Low price, low quality but they only need you to buy once to make that money.
If they knew you, they should have been smart enough to send you better stones seeing as you’re know person in the industry and YouTubing.
I spent so damn much on these Scoops before I realized how big of a scam they were. I've found several more local places I love now.
did you ever get your packages
Today, I spent the day sick in bed, and I got sucked into this lucky scoop world. I spent a lot of time watching the channel you bought from, because the entertainment value is definitely there. But something felt “off” for me the whole time. The extremely enthusiastic people in the chat, the bubbly to the point of fake hosts, the amount of “freebies” they give and them keeping to highlight how much the retail price would be… I guess it’s like a train wreck, you can’t look away. I never really was tempted to actually buy something from them, but I am always super interested in the way people get scammed, so I’m happy to have found your video that confirms this… Thank you for “investigating”
I find it satisfying when Lene puts the beads orders together. When i was sick ober new year i watched her For three days and on das three i ordered beads 😂 it took two weeks and my Order came exactly how she did my Order in the live. Yesterday i ordered a Second time because i Love it to make braclets and chains. I dont Like These big Crystals because i dont know what to so with them 😂 they are For me dust collectors 😂
It's so uncanny. TikTok creates these dystopian channels and everyone seems to be on with it
@@Huntrs27 They aren't even crystals and you could get the same material for a fraction of the price, moron.
@@oBCHANo moron? Wow 👍👍👍👍 you Talk about yourself 👍👍👍👍
@@Huntrs27 I HAVE ordered soooo much * you can see my book well comment i wrote but yes ive watched the beeds for hours and hours i didnt order yet from them Lol But iLOVE It and all i ave ordered Crystals, purses and makeup
Hi Barbie! I got scammed too! My order was worse.
Thank you for bringing us this information.
Hello 🙋♂️
@keniavalenzuela1218 Did you ever complain to TT that you got scammed?
Thank you Barbie for putting yourself out and being will to try the Lucky Scoop for the video. So sorry it went so badly, but you certainly helped warn lots of other crystal loving folk about this scam.
Hello 🙋♂️
I can say it's not a scam. She just got the wrong order.
@@karenwoolsey1169 its 100% a scam and anyone who gives these people their hard earned money is dumb af
I may be bold, but I will never deceive others.
Omg im sooooo glad you did this!!!! I called them out on their quality and how it would be worth and they blocked me
Did you contact them? I’ve ordered multiple times without issue and always screen record and compare items etc and everything has been perfect
Hello 🙋♂️
This gives me hope because I will be heartbroken if I don’t receive my jade elephant and rose quartz tree. Thanks.
@@No1isWatchn I am very curious to see if you get what you’re expecting. Hopefully so.
@@DavidRobinson-wy7lx I received a random order from Highland Crystals today. My feathers are on the ground. Nothing from my scoop was in the box. I received a bowl, a bracelet, a disc, and 4 small towers. I was ready to trash their live, but of course they weren't having that! They told me to contact customer service. I'm waiting to see what they actually do about it. All I want is the elephant and the tree at this point.
Me too!!
Hey Barbie! So sorry you had this happened to you. I have not got on tiktok much so I have not seen these but I can tell from the video and from what you got that you definitely got scammed. And some of the comments you have received are just rude! You are always trying to help us Crystal buyers not to be scammed and what to look for in good quality crystals and some of these comments from people are , in my own opinion, are completely unnecessary and disrespectful to you and I personally am very thankful that you take time to teach those of us that don't know as much about crystals to learn about them so we don't get scammed. 💜💜Hugs
Thank you love! I really appreciate it! I know the people who know my content will understand this video, but som new people may not and thats okay!
Hello 🙋♂️
I’ve ordered from them three times and got everything that they have scooped.🤔 also only had one tower with a semi- dull point but I know they will replace things from time that don’t make the quality cut. I think they may have mixed something up. No idea- always was super happy with my stuff! Especially this massive amethyst sphere luvvvvvv it
Thank you so much for the info! My favorite partwas just you showing all the pieces and explaining about them. 😊
Hello 🙋♂️
Wow!!! Unbelievable!! Tysm for sharing this with us!!! What a bummer that you didn't get what you originally paid for, but then the quality is crazy!! They didn't even look like the same stones that you were supposed to get! Blown away! Tysm again for sharing and so sorry you had to go through this, but think about how many people you are informing and in turn, saving from going thru the same situation.
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW.
This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
Hello 🙋♂️
Oh no! I’ve ordered from them a few times and have always gotten the correct stuff😮
I have been following them and thinking of going with the flow and placing an order. And then I saw your story and was waiting for this video to come out. Omg thank you for putting yourself out there and so sorry that it happened. Your taking it really well.... lots of love to you ❤️❤️❤️❤️❤️❤️
Hello 🙋♂️
thank u for saving me from making a huge mistake
I ordered from them I guy exactly what I ordered
I'm glad i found this video. I've been obsessed with watching this particular scoop lives. Now i know not to order, and just watch.
So glad I found this video before I bought from them. I was watching their live scoops for a few days, but had 🤔🤔🤔🤔.
Ive ordered from them before, and personally got everything they pulled live. :( Sorry you had a bad experience!
My favorite part of the video was YOUR HONESTY. And explaining how it benefits to pay a bit more for crystals that are better quality, then to pay these guys who are just making a killing off scamming people.
theyre not scamming she just got a wrong order. id like to see her reach out to them and let them know what happened instead of acting like they are scammers. ive always gotten my orders from tik tok scoops exactly how i saw in the video. like girl shes just wanting us to not trust tik tok scoops. if they were scams there would be millions of unhappy buyers yet we buy often.
@@Olivia.Vertraut I have personally been scammed by these sellers on TikTok. I made a $50 purchase and 2 weeks later my CC was charged for $500 I disputed and all. S C A M
Thank you so much for sharing this! I’ve seen so many people get scammed by this kind of thing and I’m so glad you’re bringing awareness to it! My favorite part of the video was you being 100% transparent about what was going on.
Hello 🙋♂️
My fave part of the video is how honest you are about the quality of the crystals. Like yup you got sent the wrong items but even if that was an oops on their part that doesn’t change the fact that everything you got sent was super low quality.
exactly, the mix up doesn't matter because it was a mystery anyways, its the quality that wasn't good
Hello 🙋♂️
well yeah youre paying $25 for 8-10 crystals
@@Olivia.Vertrautand?
Hey Barbie, my favorite part of the whole video, is the fact u went out of ur way to show us these types of situations when buying crystals, and educating us on it. Thank u for ur time and effort 👌 🙏💯
Hello 🙋♂️
👋
After being the executive assistant/operations manager for the new moon minerals warehouse out of NC- those lopsided spheres are probably resin coated. I’ve seen an entire lot of that from China. Lumpy and lopsided is tell tale. Also feel.
Also I know you’ve reached out to collab before 💜 I used to talk about you and your channel a lot before I resigned for ethical reasons.
Oh good to know, I just saw someone post on tiktok about some of their crystals having resin on them :(
Thanks I just found these channels tonight and they're pretty addicting to watch 😂
Thank you for highlighting these scams. I love to make a range of crafts and people like me rely on the honesty of companies to supply them with quality goods.
Great video, I’m surprised at how many people will still defend buying subpar crystals and saying you just got the wrong order🤷♀️… like it’s still poor quality, save up and buy quality items folks.
I remember watching your scoop live on Tiktok. My intuition told me to order. I'm sorry you were scammed.
I've been seeing a lot of tiktok videos about that shop in particular giving crystals that have been glued back together with glue or resin. What do you do with low quality crystals or crystals you don't want to keep for your collection and can't sell?
I’ve saw so many videos of those lucky scoops and I wanted one so bad but now I know most of them are a scam so thank you
I was just gonna order! Glad to know that its a scam before I did anything! Im so sorry for you D:
Thanks for taking one for the team, glad I saw this. A scam or maybe just a mix up in orders ,hard to say, it's not crystal 🔮 clear. But quality too low for me to take chance on this gamble 🎰
Agree, the low quality of the crystals is the scam regardless of the mix up!
Hello 🙋♂️
Oh wow.. that happened to me also. Smh 🤦🏽♀️. Glad to find your channel.
Also I reached out to them on email, they never responded.
I've heard the scoop places basicly get the unsellable items and use those. They are low grade, cutting mistakes, or other accidents that happen in the process of producing a piece.
Yass exactly this!
Hello 🙋♂️
Some tea that lead me here this AM! They were on TT live this morning getting their butts handed to them in the comments about missing orders, missing products etc etc 😂
i got scammed too. I didnt know till after i bought my scoops that this was a scam. my favorite part was when you were correcting them on the names of the crystals
Go to their bio and email customer service! Send them a screenshot of your order and the screenshot of the live and they should refund you or send you new stuff, because they have given me everything in all of my 8 scoops
I don’t mind the mix up it’s that they promise quality and they gave terrible quality
Thank You for making this video...your honesty and integrity means a lot ❤️....
I’ve ordered 3 different times from them. Screen recorded my scoops and they were all accurate. Sorry this happened to you. I love all of my crystals!!
Hi Barbie, what was the tower (brownish tan) material, that you were supposed to receive. Thanks in advance and love your videos.
I figured this is what those were. I'm glad you made this video because I feel like I see so many weird tiktok trends that no one seems to talk about? I kept seeing them on my lives like WTF??
I think Tiktok is going to shut them down because its basically gambling!
they’re actually not scammers barbie just got the wrong order and never reached out to have them get a chance to correct the issue. most of the scoops are $25-$45 which is what ONE crystal may cost so its actually a good deal and if you wanted high quality you can choose your own on instagram whole sale pages and not do scoops . they sell to individuals not just wholesale 🤷♀️ to me this just seems like she wants to cause a rukus so more people will fear scoops but it wasnt an honest complete review when she didnt let them fix it. period youre not gonna always get a steal deal for a bundle mystery scoop. -.- and to some people these are still amazing crystals for those wanting to work with them and appreciate thier energies. some people cant afford $500 for a sphere when we all know small businesses get them at $30 and sell for $300 during the pandemic
Thank you for this!! I’ve been trying to warn people about these live scoops since they started up!
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW.
This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
Barb please, can you tell me-if it is gray underneath the, like, skin of a jasper carving, what is that? Shouldn’t jasper be jasper all the way through? Or does it sometimes just have gray divots in it?
Please don’t call me barb that’s not my name. If it’s gray it’s matrix or repaired
@@ColdBrewBarbie I was splitting the difference because you called yourself both “Barbara” and “Barbie.” Now I’m feeling scolded and like you’ve assumed the worst of my intentions instead of the best, and feeling like maybe I made a mistake joining your patreon. 😢
I've never heard of this!! but yeah, that's a huge scam!! I'm sorry that happened to you!!
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW.
This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
Hello 🙋♂️
@@ETSYCRYSTAL hello
Thank you for putting yourself out there! I have never, and would never spend my money on these, I think people get caught up in the moment, really it does look fun. That being said, quality over quantity will win with me every time, and buying from my local businesses even better.
Hello 🙋♂️
Happy that I found your video. To be honest, I feel like buying a tumbler. I have tons of red jasper on my property. I'd love to start getting into it.
My advice for buying crystals online: try to buy only the actual crystal that is shown (which is sometimes more expensive) and to pay attention to the sizes and the lighting and the reviews. AND to watch Barbie's videos so you dont get faked out. Thanks for the info, its taken me years, regret, and disappointment to figure out whats what in the crystal world ❤
I got a scoop from them and screen recorded my order and got everything they showed on the live 🤷🏼♀️
Are they great quality with no damage though?
Omg thank you for this. My bff watches these all the time. I keep telling her, NOOO!!! I am def sending her this video.
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW.
This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
Interesting, I am guessing it's a mix up with another person's order. I hope it's just that and not a scam.
I haven't ordered from them, but I definitely hope this issue can be resolved somehow !
I'm sorry this happened to you!
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW.
This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
Hello 🙋♂️
Wow, I was thinking about purchasing from them. TFS.
I have a question though, Did you send them a personal message?
maybe it was a mixup….yes I can clearly see even if it’s not a mixup they still sent out low quality Crystals.
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW.
This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
I was wondering and then thinking the same thing.
The quality is the scam regardless of the crystals!
Hello 🙋♂️
i have bought crystal scoops from them a lot and they never scam me so looks like they just mixed up the order so it aint right to immediately call them scammers
The quality of the crystal is what’s the scam
@@ColdBrewBarbie TRUTH!!!
Their are a bunch of reviews on tikTok of other people being scammed. Missing items. Broken items. It’s not just her order 🤣🤣
@@timberlymalai7725 yes! I’m not the first person to have this happen! There is tons of proof they scam people and they block whoever calls them out
@@ColdBrewBarbie yes it’s super sad 🥹 I hate what some of the scope company’s are doing it’s awful and they are taking advantage of the people who aren’t well informed of crystals
Hello, do you happen to know the name of the first tower she pulled. I have one and I am stumped to what it is?
It was coral!
I'm sorry that happened to you. I'm shocked that they switched all your stuff around and didn't think you would notice. They make a killing off those lucky scoops by scamming people. I really hope you got your money back
Updates? Did they offer to ship the real order?
I ordered a lucky scoop from a different Chinese seller, and I got exactly what was in my scoop. At the shipping was actually super fast! I’m so sorry you didn’t receive what you were supposed to get. That’s very frustrating!!
Is there anyway you can contact them??
Who did you order from? I’m interested. I placed an order with Highlands crystal 2 scoops and I am scared what I’ll end up. 😮😢
Same.. sigh I’m so scared too.. scams suck
of course she wont contact them. she just wanted to bash them and sell them.
always knew something was clearly up with all these crystal selling accounts now on tik tok. always wondered the profit margins for these business are as well. glad to see somebody talking about it.
Thank you so much for making this video I just ordered a lot of scoops from them and now I’m terrified that the same thing is going to happen to me! They have to know that people record when they’re doing their scoops. Which place do you recommend on TikTok that is safe to order from that they will give you what they say they will?
That is a mixup, not a scam. I have bought from them at least 15 times in the past year and never had anything like this happen. Please make sure you contact the team before calling it a scam.
The quality of the crystals makes it a scam
If they advertised that they are actually giving out low quality or messed up pieces, then it would be better. But they call them so beautiful, great quality and they are not. That makes them a scam.
@@lanahfranklin6047 100% agree with this!
You work for them or what? 😂
Hello 🙋♂️
You need to do this again with other TikTok sellers, its really interesting!
Omgggg thank you so much for the break down I was wondering why they would do these so cheap
Wake up people that are defending the seller....It's textbook pushy sales tactics, over hyped . This is a prime example of expectations vs reality. I have watched the scoops videos, there's no effing way the sizes of those spheres and towers are actually being shipped out. It's all to suck you in to buy. Don't fall for it. Impulse buying, just like it's always been back when your grandmother watched the home shopping network
Thank you for your honesty and letting us know!
THIS IS FALSE, STAGED TO DISCREDIT HIGHLAND CRYSTAL. READ BELOW.
This woman's order number ends in 492, the order in the clip she is showing ends in 236. Highland is VERY reputable. I have ordered thousands from them and never had any single issue, other than a few broken crystals, in which they sent me more crystals than were broken to make up for it. Most of the info about how they operate here is false. They WILL NOT send any broken crystals. They will fix ANY issue that occurs during shipping. They are GREAT. I have used them for a while and know MANY MANY more people who have and NOBODY has had an issue like this. Everything goes into a bag, and then it stays there until it is taken out to bubble wrap and package.
Hello 🙋♂️
My other post disappeared. I am wondering if you got the wrong bag. I have watched so many of these and they have all gotten what they ordered :( I am so so sorry that you got scammed!
Hopefully thats the case! Its not too big of a deal, it was more so just testing the process to see how it works!
I have never ordered from Highland because their price and all the horror stories but I have ordered from other scoop places and I have always gotten what was scoop and I have one scoop place that I used several times for fun but every time the items have been stunning and exactly what they scooped for me!! So I do believe there is at least one good one out there!!
May I ask which place you used that you have received stunning items?
Me too I’d like to know. I got an order from Highlands crystals I’m waiting on and I have a feeling I might get disappointed.
Oh no I bought 3 scoops and one of them was a huge ass tower! I kind of knew something was up but I got caught up. Thanks so much for the vid, I will try to make a claim on my bank account.
Thanks for making your videos you really do help us out alot 💕
Hello 🙋♂️
My favourite part of the video was letting me know that there was a scam so I can avoid the hell out of it . Also was good to see how low quality those crystals were. will not order from that store.
i actually LOVE the plum jasper!! I would buy it low quality or not.
I ordered 3 scoops from 3 different suppliers. My 1st scoop I didn’t get all my crystals. My second and 3rd were ok but I don’t think they are all good quality. A few. I wish I would have seen this before I ordered. I love your channel. I want to start collecting and selling myself. You are great…. Thank you 😊😊😊
Hello 🙋♂️
@@ETSYCRYSTAL hello
Hilarious video! 😂 but that was Astrophyllite with Garnet, not plum Jasper.
I’m dying to know if they find out about this video and what they say
Thanks , I was going to buy a scoop but no need now!
I shouldn’t laugh but this video was kinda funny. Thanks for sharing! (:
It was totally got entertainment purposes so totally okay to laugh! It’s not meant to be serious! Just to bring awareness to you get what you pay for!
How much are people buying these scoops for?
The prices go from $20-$60+
Placed an order Sept 28th not here yet but so anxious to know that I got what I was supposed to. How long did it take to receive your order?
I received my order on the 3rd week. I didn’t receive my scoop either. I ordered during the extra hand scoop so I’d get more crystals. I’m so bummed rn.
Thank you 4 letting me know about Highland crystals, I won't be ordering from them!😃
Would really love if you could do a whole series on these crystal scoop lives! ❤️
I liked seeing the comparison between the video and what you actually got... I've seen these videos and considered doing it, but definitely will not be!
Thanks for the information sounds like it's a hit or miss with these different vendors.
Right On Barbie, This Is Another Crystal Gimmick Designed To Prey On Unsuspecting Customers! Seems They Are Consolidating All The Undesireable Crystals From Their Live Shows, And Pushing Them Through A Gimmick! Sellers Of This Kind Have Done Damage To The Game, Avoid At All Cost!
Hello 🙋♂️
@@ETSYCRYSTAL Why are you spamming every comment in the thread? No one likes a spammer. They are like trolls. You have been reported.
I’m sorry that you went through the same disappointment I did.
My favorite is the sunstone.
Hello 🙋♂️
Thanks for this video. I’ve wanted to buy scoops. I think the scoops aren’t allowed anymore. I haven’t seen them.
My fave bit was the over enthusiastic hostess cobbling over her hogwarts cauldron of mistakes! I was actually thinking of having a hogwarts bargain bowl on my stall but gonna get me a cauldron now!
I’m so glad I watch this because I almost ordered from them
My wife and I have ordered from this exact tiktok acct (and 2 others), and have been completely satisfied with everything that we've received. You unfortunately got a mix up, and I'm sorry for that because now they are getting a bad rap as a scam artist when in fact they are just human and make mistakes.
Yes I have order 2 scoops and got everything that was shown and I ordered three more today! Everything came as was shown and appeared to be real after basic examination and a fire test! So I assume they just mixed it up like you said
Doesn’t mean your crystals are authentic ! You might want to check that
@@ICantthinkofahandleforme that’s true do you know any good/ better ways to check
@@ferretnip8090 I sent a link on how to see if your crystals are authentic and I guess it was deleted. Ugh there are plenty of sites you can look up to check the authenticity and your local metaphysical shop. I hope this help
@@generalcomments1239 exactly ! The fact that people are so naive. I trust my local metaphysical small businesses over these cons! You want to actually feel the crystals and let them choose YOU! That’s the uniqueness of choosing your crystals which one picks up your energy field. I highly advise not buying online
Oh my, dear. What happened to the scoop! That rose Quartz sphere captured me, but where is it? :( :( :(
I actually like your name! Cold brew
What exactly is wrong with low quality crystals? Is it because they're just not pretty? Is their magical properties diminished from damage? (From a witch POV)
I can understand not liking broken and repaired crystals (especially when not disclosed) and resin coated ones. It's just that not as shiny crystals, cracked ones, lopsided don't seem that bad to me in general. Even ones that were mistakes in the cutting process. As long as they're not being deceptively sold as high quality why are these kinds of crystals considered "unsellable?"
I would have figured there's a market for just about everything crystals. Like if one became a mistake during a cut they'd just turn it into "crystal chips" or people out there who like quirky imperfect crystals. I'm surprised there are crystals so unsellable they'd resort to scamming to move product.
This was an interesting video! Thanks for the heads up!
Glad I saw this before ordering!
Is it the same shop for the thumbnail?
Thank you for putting yourself out there. I agree with you . This is a low quality crystals scam. These spheres are terrible. Thank you for providing your expertise
I wish I had the video of my scoop!! There were atleast 10 items in my scoop and they only sent me 6 and wasnt my scoop either! So frustrating 😫
My scoops have all been accurate, so far. As to quality, we can't all buy expensive crystals or believe in the vibes or healing powers that cause ppl to sell them so high. I just like rocks. 🤷♀️ I buy from Aldi. I buy Walmart. I bought crystals from China... and I am okay with that. I am intelligent enough to know that they're not high quality and chill enough to not care. The experience with the host was worth something, all by itself. I am sure I'm not the only person who enjoys interacting and listening to the humor provided. It is an experience, not just a bag of rocks. 🙃
Can you like shut up she’s talking about HER EXPERIENCE NOT YOURS . SHE HAS HER OWN STORE WITH CRYSTALS SO SHE KNOWS GOOD QUALITY! 💯
@@lucyxoxo lol chill 🤣
Not for $40-50 for the experience with the host, guuuuurl lmao
No it's a scam. It's a misleading process. If you want to just interact that's great, we want our orders and the crystals promised 🤷🏾♀️
Oh wow, they showed so much more stuff in the scoop on the video, too. This is like... a quarter of what was in the basket at best... probably not even.
I got sucked into the lucky scoop. Now the people I bought from changed their name and they can't do scoops. Could you do a video on why that is?
They change there name to not get caught when they scam
I kinda think that the account also does “research” what some people are going to get before they send it out. I saw this one tik toker who does like toy reviews purchase 3 scoops and they gave him so many crystals and even gave a bunch of freebies too
Thank you for this video. I waste too much time watching that tick tok program. I never ordered but not worth my time now that I know it's a scam.
yep i did 1 scoop to try it and it was such trash quality, its fun to watch but i don't get how people order more than once
Just seeing this video. Wondering a few things.
1. Did you reach out to them? If so
2. What was the outcome?
3. If you don’t mind, how much $ was wasted on this “scam”?
How do we find your shop
Coldbrewcrystals.com
I ordered from them before, rip my impulsiveness, and I got everything that was in my 2 scoops. The quality is trash, coming from someone who spends money on good stuff. I gave away EVERYTHING except one 3" diameter fluorite sphere that luckily came out nice enough for me to keep. A major reminder for me to spend my money on shops I trust!
Agree! I think the quality is the scam, I don’t care that the scoop was the mix up!
😳 wish I seen this before I placed an order for a scoop..I did record the live so we will see if I get everything that was in my scoop 😬
same but I forgot to record the live 😭😭 damn
@@kamiiu oh man..hopefully you didn’t get scam and shorted on your scoop..
Same 😭
This had to be a mistake. I ordered from them and got what I saw on screen