Thank you so much Kasey!!! Klaviyo does not explain all of these details. They only suggest that you create a flow after creating the coupon, but they don't tell you how to add the coupon to the flow. This is a game changer!!!
I have been binging your videos to set up my Klaviyo, pop-ups, and so on. I have often felt frustrated with the entire email set-up process and you have made it so much easier to get through it all. Thank you so much. You rock!
Awesome tutorial video! Your ability to communicate the step by step walkthrough is great for someone who's looking to learn more about the technical side of klavyio and shopify.
Hi Kasey, I was following your tutorial but unable to add the coupon code as described, its showing syntax error. When I removed the coupon code, it's working! What might be wrong?
Oh wow, amazing tutorial! I was banging my head against a wall as why my discount emails were not going out, but this video just made it so easy! Thank you so much, keep up the good work!! :)
Thanks Kasey. If I wanted to send a 2nd email reminder to recipients that haven't used the code yet, should I paste that same code in the 2nd email as well or should I create another 15% off coupon in Klaviyo specifically for the 2nd email?
About single vs. double opt-in: I believe if you do business with certain EU countries (such as Germany, Norway, Greece), you are legally obliged to have double opt-in as a default.
that might be true, i recommend thoroughly checking the laws of your market as they change often. A few years ago there was a big update referred to as GDPR in Europe. With GDPR, when you collect email addresses you have to be super explicit that they'll be used for marketing. This can be achieved with a double-optin, but also being extremely clear in the popup itself (ie. spelling out that you'll be sending marketing messages to the subscriber)
@@KaseyLuck yes, I was referring to GDPR rules :) The double opt-in is mandatory in some EU countries because of it (although I find it interesting that not all EU countries demand it!)
thanks Bruno! that's 2 separate q's: how long it takes to fully understand Klaviyo: that really depends on how much time you put in! If that's all you do 24/7, probably a week (with the help of tutorials and practicing in an account you manage). If you only do that a few hours per week, then much longer. How long it takes to see results from flows: really depends on the traffic on your site! The more traffic > the more recipients in your flow > the faster it'll take to see results. If you have decent traffic, you'll see conversions within days. I like to wait 4 weeks to make conclusions on the metrics/conversion. I recommend this video to understand flow & campaign effectiveness further >> ruclips.net/video/C2YpDL-8Xno/видео.html
thank you so much Kasey! I was struggling but now everything works. I have two questions : How can I create a flow with the segment "potential buyer" that klaviyo created? How can I add the people that subscribes through shopify and not through the pop-up, to the list/segment of the flow? Thank you in advance for your reply!
Thank you for your nice video :) At the moment you can do only static coupons in Klaviyo with an option to upload a list with your own generated from Shopify for example, right? Thanks!
Thank you and I have watched that already if you make a video high converting welcome flow fully setup it'd be better like your high-converting abandon cart video thanks again for your response!@@KaseyLuck
Hello, this was really helpful. I managed to follow your steps and it seems to be working where it’s issued a coupon that I can see in Klaviyo. However, it didn’t send me an email back with the coupon code . What have I don’t wrong ?
Great explanations and easy to understand. May I ask how do I also get my welcome series to flow when a user is simply subscribing / creating an account from my Creat an account page built in shopify?
You need to make sure that the “create account” form in Shopify is connected to the Klaviyo list that triggers your Welcome Flow. You should be able to do that in your Shopify settings.
@@bluelotushomegoods3514 I believe this article explains how: help.klaviyo.com/hc/en-us/articles/4403349019163-How-to-sync-Shopify-account-registration-customers-to-a-list
Hi Everyone I am receiving a message saying that (FIX invalid template tags or variables to preview the message with actual profiles and events.) As far as I can tell it's refusing the code that you mentioned in your tutorial. {% coupon_code'checkout' %} Any help please ?
often times it's the formatting of that code. make sure you're using straight (not curly) quotes. Also, seems like you're missing a space after the word "code". And in addition, make sure there's no other code in that email. I recently got a similar error message and it turned out we were using first name personalization in the subject line that wasn't formatted correctly, and THAT was what was causing the error.
Awesome video. Subscribed. I have a quick question? I have a newsletter sign up section on my website that came with my turbo theme. Its already synced with klaviyo, yet it was created on my actual web theme. How can I send an automatic discount code to anyone that signs up compared to the pop up that I created in klaviyo that gives and automatic coupon code. Thanks
Hi, sorry I missed your comment earlier! You need to make sure that the signup in your theme is linked to the same Klaviyo *list* as the popup (and that that list is the trigger for the welcome flow that contains the discount). Hope this helps!
I set up my welcome flow series, then set a trigger that when they sign up they will receive a welcome message but when I try it, the flow didn't work. Like I didn't receive welcome message
@@akinwaomokunleanthony6672 let’s check a few things: how do people sign up? Through a popup? Is the trigger for the welcome message - “when someone subscribes to [list]”? Is that [list] and the list to which your popup are connected the same?
@@akinwaomokunleanthony6672 check if your list is single opt-in. Go to Lists & Segments > select the list you are working with > Settings > Scroll to the bottom By default, all lists are double opt-in. Ch age it to single opt-in
I have a video on how yo grow your list right here: ruclips.net/video/7I4WWmac0CI/видео.html And also a step-by-step tutorial on how to create a popup on your site - let me know if you’d like a link to that!
Hi Kasey, this was such a help! However, after finishing everything and testing, I don't receive any emails when subscribing through the sign-up form. The listing is both on ''Newsletter'' on my page, I have single opt-in, and I have both on live. I know it lands on spam folder, but didn't receive any mail after trying couple of times... Do you have any idea what I'm missing?
Could it be that you've already been on the list before? Try subscribing with a new email address. If that doesn't help, unfortunately I can't tell what the issue could be without seeing your account, so I recommend reaching out to Klaviyo email support
im getting an eror for the coupon html. " Message displayed without tags or variables Fix invalid template tags or variables to preview the message with actual profiles and events."
Very helpful tutorial. Thank you!! Question, when testing I received two emails after "signing up" in the pop up. The first email was "confirm your subscription". The second email, the Welcome email with the Discount Code, came after I confirmed my subscription. Is there another way customers can confirm receiving emails, so they only receive the one email?
You have double opt-in enabled right now, that’s why subscribers need to confirm their subscription. You can turn that off in your list settings. Go to the list your welcome flow is connected to, go to settings, and find “double opt in/ single opt in” settings. You want to select SINGLE opt-in if you don’t want subscribers to have to confirm their subscription
Thank you so much for this tutorial! So helpful! However, when I change the end date to 15 days in Klaviyo, it won't create codes. Please advise. Thanks!
Thanks Kausha! When you say “it won’t ch age the codes” what exactly do you mean? If you are talking about the codes that were already created before and sent out to subscribers, then that’s correct - you can’t change the codes retroactively. Only the new codes that are created after you made the change will have an expiration date of 15 days
I would like to still nurture people that try to re-enter the welcome flow. Is there a way for me to send them an email acknowledging that they've already signed up and offering them a separate discount?
Last time I checked (which was probably a year ago), you couldn't do that with Klaviyo, but it's worth asking them again! I recommend reaching out to their support and asking if it's possible.
Thanks for watching the tutorial, glad it was helpful! There might be 2 things about the coupon: 1) you first need to create it in your account and name it exactly the same way (if you are copy-pasting the code from the video description). 2) the quotation marks around the word “checkout” need to be very specific - straight instead of slanted. RUclips (and a lot of other text editing tools) don’t allow that, so you’ll need to write it directly inside Klaviyo
is your popup connected to the same list that triggers the flow? That's the most common issue (it has to be the same list). Also, sometimes there's a slight delay. Other than that, make sure you check your flow filters and any additional filters on the email itself.
![How to create a pop-up in Klaviyo [2022] | Step-by-step tutorial for beginners](http://i.ytimg.com/vi/2aNs12lJiVU/mqdefault.jpg)
![How to create a pop-up in Klaviyo [2022] | Step-by-step tutorial for beginners](/img/tr.png)
![Chino Pacas - Modo Capone (with Drake & Fuerza Regida) [Video Oficial]](http://i.ytimg.com/vi/zjv8TQ0gBkg/mqdefault.jpg)
Thank you so much Kasey!!! Klaviyo does not explain all of these details. They only suggest that you create a flow after creating the coupon, but they don't tell you how to add the coupon to the flow. This is a game changer!!!
I have been binging your videos to set up my Klaviyo, pop-ups, and so on. I have often felt frustrated with the entire email set-up process and you have made it so much easier to get through it all. Thank you so much. You rock!
Hope you did all things.😊
Makes so much sense when you describe it. Thanks so much for taking some of the apprehension out of the whole email flow process
Thanks Marilyn!
You're the BEST! I really needed something like this to tie it all together :-) Thanks!
Awesome tutorial video! Your ability to communicate the step by step walkthrough is great for someone who's looking to learn more about the technical side of klavyio and shopify.
Yay! That’s so good to hear. Thank you for your support, Jesrin!
Merci, j'ai réussi à comprendre très simplement grâce à votre tuto même si vous parlez anglais les sous-titres sont très compréhensif. Good Job
Very helpful!! Exactly what I needed. Thanks a lot!
Yay, awesome! So glad
Hi Kasey, I was following your tutorial but unable to add the coupon code as described, its showing syntax error. When I removed the coupon code, it's working! What might be wrong?
This tutorial was very very helpful and easy to understand. Thank You Kasey!!!❤️
Yay, thanks for your support!
Oh wow, amazing tutorial! I was banging my head against a wall as why my discount emails were not going out, but this video just made it so easy! Thank you so much, keep up the good work!! :)
Yay, glad to hear! Thanks for your comment! 🙏
Great video! Thanks so much!
Yay, thanks for watching!
You are queen! thank you for this awesome tutorial
@@BibianaKurm thank you for watching and commenting!
Really good video. Very useful
yay! thanks for your support.
Brilliant tutorial. Very helpful. Thanks Kasey 👍
My pleasure!
Thanks Kasey. If I wanted to send a 2nd email reminder to recipients that haven't used the code yet, should I paste that same code in the 2nd email as well or should I create another 15% off coupon in Klaviyo specifically for the 2nd email?
About single vs. double opt-in: I believe if you do business with certain EU countries (such as Germany, Norway, Greece), you are legally obliged to have double opt-in as a default.
that might be true, i recommend thoroughly checking the laws of your market as they change often. A few years ago there was a big update referred to as GDPR in Europe. With GDPR, when you collect email addresses you have to be super explicit that they'll be used for marketing. This can be achieved with a double-optin, but also being extremely clear in the popup itself (ie. spelling out that you'll be sending marketing messages to the subscriber)
@@KaseyLuck yes, I was referring to GDPR rules :) The double opt-in is mandatory in some EU countries because of it (although I find it interesting that not all EU countries demand it!)
I love your videos!! How long would you say it takes to fully understand Klaviyo and to see results from the campaigns/flows?
thanks Bruno! that's 2 separate q's: how long it takes to fully understand Klaviyo: that really depends on how much time you put in! If that's all you do 24/7, probably a week (with the help of tutorials and practicing in an account you manage). If you only do that a few hours per week, then much longer.
How long it takes to see results from flows: really depends on the traffic on your site! The more traffic > the more recipients in your flow > the faster it'll take to see results. If you have decent traffic, you'll see conversions within days. I like to wait 4 weeks to make conclusions on the metrics/conversion.
I recommend this video to understand flow & campaign effectiveness further >> ruclips.net/video/C2YpDL-8Xno/видео.html
thank you so much Kasey! I was struggling but now everything works. I have two questions :
How can I create a flow with the segment "potential buyer" that klaviyo created?
How can I add the people that subscribes through shopify and not through the pop-up, to the list/segment of the flow?
Thank you in advance for your reply!
where do you find the coupon section if you are not using Shopify, i don’t see it.
thanks for explanation , how we can show expiry date of coupon in welcome email?
Very practical thanks
Thank you for your nice video :) At the moment you can do only static coupons in Klaviyo with an option to upload a list with your own generated from Shopify for example, right? Thanks!
Do you know if the coupon code block can be used within the email flow like how it's available in the sign up form?
Hi Kasey, can you pls make a video about How to create a high converting welcome flow in klaviyo?
we'll add it to our list! I also have an old video about welcome flows here: ruclips.net/video/FXevhV4IaHo/видео.html
Thank you and I have watched that already if you make a video high converting welcome flow fully setup it'd be better like your high-converting abandon cart video thanks again for your response!@@KaseyLuck
Thank you so much Kasey :)
You got it!
Hello, this was really helpful. I managed to follow your steps and it seems to be working where it’s issued a coupon that I can see in Klaviyo. However, it didn’t send me an email back with the coupon code . What have I don’t wrong ?
Thanks so much
Thanks for your support!
Great explanations and easy to understand. May I ask how do I also get my welcome series to flow when a user is simply subscribing / creating an account from my Creat an account page built in shopify?
You need to make sure that the “create account” form in Shopify is connected to the Klaviyo list that triggers your Welcome Flow.
You should be able to do that in your Shopify settings.
@@KaseyLuck do you have a video showing HOW-TO?
@@bluelotushomegoods3514 I believe this article explains how: help.klaviyo.com/hc/en-us/articles/4403349019163-How-to-sync-Shopify-account-registration-customers-to-a-list
Hi Everyone
I am receiving a message saying that
(FIX invalid template tags or variables to preview the message with actual profiles and events.)
As far as I can tell it's refusing the code that you mentioned in your tutorial. {% coupon_code'checkout' %}
Any help please ?
often times it's the formatting of that code. make sure you're using straight (not curly) quotes. Also, seems like you're missing a space after the word "code". And in addition, make sure there's no other code in that email. I recently got a similar error message and it turned out we were using first name personalization in the subject line that wasn't formatted correctly, and THAT was what was causing the error.
Hi Kasey
I have copied and pasted the code and still the same problem. :( I have no idea what the issue.
I have no other codes in the email.
Awesome video. Subscribed. I have a quick question? I have a newsletter sign up section on my website that came with my turbo theme. Its already synced with klaviyo, yet it was created on my actual web theme. How can I send an automatic discount code to anyone that signs up compared to the pop up that I created in klaviyo that gives and automatic coupon code. Thanks
Hi, sorry I missed your comment earlier! You need to make sure that the signup in your theme is linked to the same Klaviyo *list* as the popup (and that that list is the trigger for the welcome flow that contains the discount).
Hope this helps!
Nice, I really love the tutorial video
Thank you!
I set up my welcome flow series, then set a trigger that when they sign up they will receive a welcome message but when I try it, the flow didn't work. Like I didn't receive welcome message
@@akinwaomokunleanthony6672 let’s check a few things:
how do people sign up? Through a popup?
Is the trigger for the welcome message - “when someone subscribes to [list]”?
Is that [list] and the list to which your popup are connected the same?
@@KaseyLuck Yes, that is how I set it up
@@akinwaomokunleanthony6672 check if your list is single opt-in. Go to Lists & Segments > select the list you are working with > Settings > Scroll to the bottom
By default, all lists are double opt-in. Ch age it to single opt-in
Very helpful
Yay, glad to hear!
thank you so much my dear
Does anyone know how to remove the gift image pop up or the color of it?
Please help
wish you had gone through making the list first :( I have context on what to add there.
I have a video on how yo grow your list right here: ruclips.net/video/7I4WWmac0CI/видео.html
And also a step-by-step tutorial on how to create a popup on your site - let me know if you’d like a link to that!
Hi Kasey, this was such a help! However, after finishing everything and testing, I don't receive any emails when subscribing through the sign-up form. The listing is both on ''Newsletter'' on my page, I have single opt-in, and I have both on live. I know it lands on spam folder, but didn't receive any mail after trying couple of times... Do you have any idea what I'm missing?
Could it be that you've already been on the list before? Try subscribing with a new email address.
If that doesn't help, unfortunately I can't tell what the issue could be without seeing your account, so I recommend reaching out to Klaviyo email support
Do you have to create a flow for sms subscribers as well? After creating my pop up I signed up and got messages but no discount code in messages
im getting an eror for the coupon html. "
Message displayed without tags or variables
Fix invalid template tags or variables to preview the message with actual profiles and events."
I believe the dynamic coupon you can create in klaviyo is only for shopify store not for woocommerce right?
There are might be solutions for woo commerce - I’d check Klaviyo’s support documentation
Very helpful tutorial. Thank you!! Question, when testing I received two emails after "signing up" in the pop up. The first email was "confirm your subscription". The second email, the Welcome email with the Discount Code, came after I confirmed my subscription. Is there another way customers can confirm receiving emails, so they only receive the one email?
You have double opt-in enabled right now, that’s why subscribers need to confirm their subscription. You can turn that off in your list settings. Go to the list your welcome flow is connected to, go to settings, and find “double opt in/ single opt in” settings. You want to select SINGLE opt-in if you don’t want subscribers to have to confirm their subscription
@@KaseyLuck, thank you so much for responding! Do you prefer double over single opt in? Is there a particular reason why?
Thank you so much for this tutorial! So helpful! However, when I change the end date to 15 days in Klaviyo, it won't create codes. Please advise. Thanks!
Thanks Kausha! When you say “it won’t ch age the codes” what exactly do you mean?
If you are talking about the codes that were already created before and sent out to subscribers, then that’s correct - you can’t change the codes retroactively. Only the new codes that are created after you made the change will have an expiration date of 15 days
I would like to still nurture people that try to re-enter the welcome flow. Is there a way for me to send them an email acknowledging that they've already signed up and offering them a separate discount?
Last time I checked (which was probably a year ago), you couldn't do that with Klaviyo, but it's worth asking them again! I recommend reaching out to their support and asking if it's possible.
Hi Kasey, great tutorial. An error pops up when I tried to add use your klaviyo code? (Could not parse the remainder). Can you help?
Thanks for watching the tutorial, glad it was helpful!
There might be 2 things about the coupon:
1) you first need to create it in your account and name it exactly the same way (if you are copy-pasting the code from the video description).
2) the quotation marks around the word “checkout” need to be very specific - straight instead of slanted. RUclips (and a lot of other text editing tools) don’t allow that, so you’ll need to write it directly inside Klaviyo
@@KaseyLuck thank you soooo much, was scared of wasting another hour or so to this.
@@KaseyLuck thank you very much!
how do you put those codes? do it has to be in a text block or button block?
Text block!
Gostei muito de você, obrigado pela legenda em português
🤗💕
If a coupon code is set for 7 days, do I have to let the customer know this in the welcome flow email or is it tied in with the code somewhere?
Hi Linda, you have to let the recipient know. They don’t have any way of knowing unless you tell them.
How do you get the email from being sent to spam?
I have a video about that >> ruclips.net/video/ThJOJ6Aygv8/видео.html
I'm getting syntax error when i try to preview. what am i doing wrong, hope you can help thanks
Hey I had the same problem and it took me forever to realize that you should click the "resource code", and change the coupon code name there.
Thanks for sharing!! I’m not even familiar with this issue
@@ArtisanDuo what do you mean? i am having the same issue and have no idea what to do. please help
did you manage to figure it out. im having the same issue. help
@@KaseyLuck hey, i am having the same syntax error. could you explain what 'resource code' she is talking about and how to fix it
I did everything, i have the pop up in success, but don't recieve any email..
is your popup connected to the same list that triggers the flow? That's the most common issue (it has to be the same list).
Also, sometimes there's a slight delay.
Other than that, make sure you check your flow filters and any additional filters on the email itself.
@@KaseyLuck It's connected to the same list, i'm confused, it still not working ..
But am having some problem with my sign up pop form
What seems to be the problem?
❤️❤️❤️
Hi
Hey hey!
I am getting an error while using Klaviyo coupon code you provided,"Could not parse the remainder: "Welcome10" from "Welcome10". Can you please help
got resolution,copy-pasting from youtube was issue have to use ' from keyboard
This did not work for me :( I am getting an error message that says
Could not parse the remainder: '‘Checkout’' from '‘Checkout’'
Nevermind, it worked!
@@funteeclub9741 oh great to hear it worked in the end - yay!
@@funteeclub9741 i have the same problem , what did you use to fix it?
@@aldoamine make sure its your coupon and not the one she typed and type it by hand
Fantastic video - thank you so much!!