MIELE CX1 BLIZZARD VACUUM REVIEW UPDATE (3 MONTHS LATER) - Some Issues!

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  • Опубликовано: 3 окт 2024
  • I've had my Miele CX1 Blizzard Cat & Dog Vacuum Cleaner for just over 3 months now...
    It sucks! As in, it gives really good suction and has good power... HOWEVER there are a couple of little issues I have had with it that are causing headaches. Mainly, the clip release function.
    Hopefully it can be fixed. Hopefully it isn't something that occurs across ALL of the CX1 blizzard bagless range.

Комментарии • 99

  • @rizwaanhussain7968
    @rizwaanhussain7968 Год назад +8

    Of course it’s going to break! You are banging the machine like it’s made of diamonds !

  • @whittlechas
    @whittlechas 4 года назад +15

    Had one of these for 3 years. No problem with catch on it and saved a fortune on bags. Great machine.

    • @Cleaning_Hero
      @Cleaning_Hero 3 года назад

      Did it break after 3 years?

    • @whittlechas
      @whittlechas 3 года назад +1

      @@Cleaning_Hero . No still going strong but I got fed up with the auto dust cartridge clean so I do it manually as it gets more out. Also when I wash it I do use a soft paint brush to gently clean it.

  • @jacoballen399
    @jacoballen399 3 года назад +27

    You must be really firm when you close it mate, we have had ours for over a year and the clip has not failed us once. Just be a bit more gentle mate. The way you pull it out and put it back in is just way to much force.

  • @abeibrahim5846
    @abeibrahim5846 3 года назад +27

    Good review - one thing I noticed, as you opened the canister door, the rubber seal ring was full of dust, this would not help the locking lever (yellow) to have enough tension hence why you were able to open the door with your hand - I do believe that Miele should redesign the lever with a stronger spring and not use the plastic lever as a spring.

  • @georgesaint4417
    @georgesaint4417 4 года назад +9

    2:17 very true the locking mechanism is rather weak. But you just have to make sure the clip is well and truly locking. Close the lid then with your thumb press the underneath the lid close to the lock and you'll here a click and it's closed.

  • @TRUONGSPORT
    @TRUONGSPORT 3 года назад +4

    We replaced an upright Kenmore and really love this vacuum🌼 It works well on both our carpets and tile. We have a lot of tile an I like how easy it is to use this vacuum on it. It sucks up the dog hair nicely. Also, the swivel head on the hard floor attachment is ingenious--I can easily maneuver around chairs and other furniture to get into tight spots.

    • @MalcolmRobbins
      @MalcolmRobbins 2 года назад

      Do you use turbo head on the tiles (hard floor) and how does that work with pet hair

    • @marpar1722
      @marpar1722 2 года назад

      Can you wash the bin?

  • @metalmick99
    @metalmick99 4 года назад +6

    Thanks for an informative review. I agree with others that Miele ought to come to the party re the faulty clip on your dust thingy. One small things: I found the sound volume to be very low - I had to turn my speakers all the way up to hear you clearly. Otherwise, a very worthwhile clip.

  • @Ivan-zz9hd
    @Ivan-zz9hd 4 года назад +3

    Just bought this unit today. I also notice the dust bin is not sealed. I shake the bin and I see tiny dust starts to fall out of the bin even it stay closed. I agree with you, that dust bin can be improved. But this is my third Mille machine now, so it tells how much I trust their product. Always powerful, reliable, not light, but I am okay with that,

  • @Cleaning_Hero
    @Cleaning_Hero 3 года назад +2

    Also, using an air compressor to blow out that filter is a great tip. It will blow all the dust out of it which gets ride of odors, restores suction and prolongs the life of it.

  • @nicolaskrinis7614
    @nicolaskrinis7614 3 года назад +8

    Doesn't help that you're whacking it in that manner. I've had mine since they came out never had a problem.

  • @Tigerroux
    @Tigerroux 4 года назад +7

    I have the blue bagless just like yours. I’ve had it two years now, but my clamp stays shut. However, it isn’t the tightest clamp and Miele should redesign it. It seems to be a problem for other owners of this model. The vacuum is strong though and cleans nicely. My only other complaint is that the cord is a bit short.

  • @fozersahin
    @fozersahin 4 года назад +2

    I just bought it, made first clean and emptied the bin. Then I saw this video to check comfort clean button. I checked again that yellow button and it looks like ok. Because there is nothing make click sound. It just holding and if you push the lid little right it will hold it much better.

  • @Chillmax
    @Chillmax 5 лет назад +17

    If it's 3 months old Miele will definitely repair or replace your dust bag, just ask them ;-

  • @andarkge
    @andarkge 3 года назад +2

    Thank you for sharing your experience, definitely very useful for those who are considering this model. Just one small point to note, this looks like a turbo head (as there's no motor in the head), so should probably not be called as a motor head.

  • @celticgypsy6067
    @celticgypsy6067 4 года назад +1

    I find the little yellow catch on the dust bin lets go sometimes when I full it straight up off the machine to detach it when emptying the machine. And it's not over full. I have learnt now to take it out on the deck to attempt to empty it , in case I have a mess.Then I use a dust pan and brush to clean out the spilled debris. Defeats the purpose of a hepra filter.

  • @aaronschumacher3259
    @aaronschumacher3259 2 года назад

    I have one and love it. Also the ridge on the latch can be pulled to secure the door better.

  • @humakashif135
    @humakashif135 2 года назад

    Thank you for sharing, its really helpful

  • @NomadDad
    @NomadDad 4 года назад +5

    How is this vac going Richo? I'm in the market for a Miele (I owned one 10 yrs ago before selling it for a bagless Dyson and I always regretted it, the Dyson was a great vac and has lasted 10 yrs but the Miele suction was always a step above)
    Anyway I'm leaning towards returning to a bagged model like the C3. You can get 16pk bags relatively cheap and I think they're still going to be superior to any bagless options. Someone correct me if I am wrong. I was also looking at options like the new Dyson V11 cordless but for the price and a little inconvenience, I think the Miele C3 is the way to go.

  • @CooperSweeney05
    @CooperSweeney05 5 лет назад +4

    Great Update Richo!

  • @nolanbrownwig5703
    @nolanbrownwig5703 Год назад +2

    I would never buy a Miele vacuum again ! The only vacuum that gets 'upset' when you ask it to pick up some dust !!!!! Red lights, Amber Lights, switches it's self off, and the filters OMG what a faff !
    The 'retractable' brush on the end of the hose does not lock into position , resulting in the end of the hose scratching the floor or surface you are trying to clean.( before the "red light, amber light ........kicks in.) Now, Mr Dyson sir ......

    • @beccssmith6285
      @beccssmith6285 20 дней назад

      It's telling you its way past time to clean the inner filter. It's clogged with dust.

  • @tbreedlove2747
    @tbreedlove2747 Год назад

    great review! However, I kept thinking~Dude, its not a shop vac. I guess it might depend on the user too

  • @skyengeh
    @skyengeh 4 года назад +11

    I have just bought one, and I am 100% sure I won't have the same clip trouble as you now or in the future. You are far too clumsy with it. If you pay money for something, and know it's made of plastic, then don't treat it like its made of Titanium ! Luckily, the two year guarantee should cover your recklessness.

  • @goransvraka3171
    @goransvraka3171 4 года назад +11

    you are like bashing it

  • @janerikborge
    @janerikborge 4 года назад

    Great review. Thank you.

  • @Cleaning_Hero
    @Cleaning_Hero 3 года назад

    I have found that if you use your nail to manual pull that yellow dust bin latch to its locking position, it stays. I never slap the lid up either (something I decided to do after watching this).

  • @tempestbl
    @tempestbl 4 месяца назад

    W french teacher 🥶🥶

  • @susanhollander711
    @susanhollander711 2 года назад

    Love your video. I can’t find any video love your video. There’s a triangular filter inside the main canister that is filled with dirt, and I can’t figure out how to release it to clean it. I’d love to see how you get it out. Thanks.

  • @2338hunter
    @2338hunter 2 года назад

    I had the same problem with the catch, but learnt to live with it, but my machine is often on comfort breaks and it drives me mad. i clean all the filters and it still does it..... grrr!!!

  • @adammahdi478
    @adammahdi478 4 года назад

    Good review, thanks but why don’t you take it back and replace it with new one? It’s looks like this one is a faulty unit! I thing Miele has 2 years warranty for all their
    products

  • @nanameolo4230
    @nanameolo4230 2 года назад

    Good Guide line

  • @timothyandrewnielsen
    @timothyandrewnielsen Год назад

    That clip issue would drive me insane. Id immediately return it or demand it be fixed.

  • @lucasm8320
    @lucasm8320 4 года назад +5

    be dirt in the clip, blow the clip out, or spray some contact cleaner in it

    • @csbluechip
      @csbluechip 4 года назад +2

      This was my first thought too ...could you try giving the clip a rinse - maybe a quick squirt of WD40 (or similar) and let us know if that fixes the problem?

    • @robber576
      @robber576 4 года назад +2

      You should NEVER put ANY petroleum products on plastic, the will get brittle, form haircracks and break.
      What you all need to do is wash the thing out, just with plain luke warm water, nothing more and let it dry till it is completely dry.
      Accumulation of fine dust will cause things like springs, levers and hinges to go heavy and not latching, sliding or closing.

  • @RossellaRebonato
    @RossellaRebonato 4 года назад +2

    very helpful! I am going to buy a Miele with a paper bag I have to replace my old one

  • @johnlush8858
    @johnlush8858 4 года назад

    The exhaust comes out the side kicking up dust everywhere
    Would be better if it came out the top.
    Also don’t like the attached brush function nor inability to reduce suction at the handle
    The cord retraction is a pain. I don’t like one touch full rewind.
    The small canister attachment inside plastic thing stopped fitting in place after 6 months.

  • @kristiancacic6361
    @kristiancacic6361 3 года назад

    Hello everyone first great video, can you please tell me what model or brand is good alternative for miele or you suggest to buy these or what model is better than these. Best regards.

  • @robber576
    @robber576 4 года назад +6

    Rtfm and use common sense? , sorry, i dont mean to be rude but that what it boils down to, compliments on the video, thats how i like a review, simple, short and plain 👍🏻
    most problems i saw in your vid and read about here are all about not looking at the manual and not using common sense, all machinery needs maintenance and so does a vacuumcleaner, this thing does a reasonable job in keeping itself clean and working but if you filter out very very fine dust particles these have a tendency to build up everywhere, that causes two problems, it makes mechanics get stuck and plastics loose their anti static self cleaning, once it is covered with that thick film of grey dust you show in the video it will get worse even faster, do you remember when it was brand new, clean, and the and most dirt just fell out the dustbin cleanly without having to shake it?
    you should every once in a while wash the dust bin and filters with just warm water to the point of spotless clean, there are some yt vids showing how to do it and take the filters apart, a soft clean, new paint brush and microfiber cloth and some soap can help but not on the white fine particle filter miele doesn't want you to use soap on,brushes or cloth on that filter, i guess it may change/worsen the anti statics of the plastic.
    If it does the cleaning cycle by itself over and over again its time ( or was a few uses before) to wash the fine filter out, if you want to filter very fine particles you need very small holes in the filter, small holes clog very easy, the self cleaning action works well but there is an end to it at which point you need to clean it by rinsing of, before you even open the fine dust container fill it with water and shake it, the fine dust will be be waterlogged and no longer airborn, take it apart and rinse of, ofcourse let everything dry before you reuse them, best practice is do this after you used it so it will be dry the next time you need to use it, the manual suggests a minimal 24 hours to dry.
    The lid problem : dont shut it with a throw like a car door, close it and press firmly with your thumb where the orange latch is slowly till you hear it click, the video shows exactly what is done wrong sometimes by slamming the door shut, the slam may cause the door to jump open again before the orange latch had a chance to grip the door firmly, you are doing it to cassual.
    In general, so i dont mean specifically you😉, it amazes me how bad people can be in understanding how to work with mechanical devices and inability to understand that one needs to rtfm, even when it is in their native spoken language and set up to be read by a toddler people refuse to do it, for me as a mechanical technician its mind boggling how you can spend a lot of money on high quality gear and not push yourself to understand how to properly operate it and getting the most for your money in lifespan, ease of use, lowest running cost and total cost of ownership.
    On the other hand and in their defense; no one has ever went to school to learn these things, we are all in the assumption we are experts but i can see most are not.
    I will bet ya this thing will last for 15 year or more if you treat it right, if you dont maybe 5 or even less if out of frustration it ends on ebay.
    It should be an obligated item on schools ; electro-mechanics around the house and how to use them 😉

    • @DanP_original
      @DanP_original 3 года назад +1

      Mechanical sympathy is sadly lacking in most people (again not a criticism of the poster, just a general observation)

  • @deborahlee7975
    @deborahlee7975 4 года назад

    Is anyone else having trouble getting the wand to stay in the slot at the side of the vacuum? Our old one had the slot at the back of the vacuum, and we had no problem getting the want to stay in place (while being stored). With this one, though, the slot seems too wimpy to hold the heavy wand...it's so annoying. So far, that's my only complaint...but it is super annoying.

  • @matsteel2292
    @matsteel2292 4 года назад +3

    The max setting is intended for hard floors not carpet, just saying.

    • @blakaeg
      @blakaeg 4 года назад

      No Max mode is intended for carpets to get the most dirt out. Lower mode is for rugs that are not held down and hard floors that does not require such strong suction to pick up the dirt. Common sense really. Dust and dirt cling to carpets but not hard floors. Carpets need a brush roller to agitate the dust out.

    • @Weathergeekdan
      @Weathergeekdan 4 года назад +2

      @@blakaeg you really don't know what you are talking about. look at the symbol on the vacuum for MAX, it shows parquet or hardwood floor symbol. the next lower one shows carpet.

  • @Forest_Knight
    @Forest_Knight 2 года назад +1

    Nice review but your chess board is the wrong way around :)

  • @lolo2lolo491
    @lolo2lolo491 2 года назад

    I even got nose turbinates alergies right now that i dont know how to get rid off and cant breath during sleep and cant sleep normal anymore and soon will get insomina if i dont cure my stupid nose turbinates :(((

  • @greerdorling4421
    @greerdorling4421 11 месяцев назад

    Hey Richo,
    Do you have any idea if I can get a after market filter for these? They are sooo expensive

  • @danstankiewicz8222
    @danstankiewicz8222 Год назад

    After 3 months, it should still be under warranty...

  • @FritzMunk
    @FritzMunk 8 месяцев назад

    Good and informative , but you are looking / talking a little bit agressive ? Maybe it will be better when your not so nervous ...

  • @Cleaning_Hero
    @Cleaning_Hero 3 года назад

    Have you figured out how to take that screen out of the dust bin? I can’t and it’s getting dirty.

  • @calvinriley3518
    @calvinriley3518 3 года назад

    Thanks mate,but i bought one of these same products and it keep getting jame. I have to stop to empty and clean 3 to 4 times and its just dust.

    • @simonstorey7612
      @simonstorey7612 2 года назад

      Hey i'm having the same issue. Are you still experiencing it?

  • @Weathergeekdan
    @Weathergeekdan 4 года назад

    How easy does it follow you around when vacuuming? Would you buy it again if you knew what you know now?

  • @yunusbaskurt1013
    @yunusbaskurt1013 2 года назад

    You are so funny 🤣
    Mate maybe you have broken it ? We have the same and work so smooth 🤷‍♂️

  • @jeffmillhollen4763
    @jeffmillhollen4763 3 года назад

    can someone tell me if it is possible with this model to prevent the vacuum hand held wand part to stop drawing itself forward as you vacuum? it seems to drive by itself. maybe that is the strength of the brushes pulling the wand forward but it practically pulls my arm off (exaggerating). thanks.

  • @jordanbenaderet7929
    @jordanbenaderet7929 4 года назад +3

    This is my second replacement Miele CX1 Blizzard Pet vacuum and I noticed on my first unit and replacement units that they seem to leak/ let dust escape from the bin itself when the vacuum is up right and placed on the floor. If you tap it or shake it a bit I’ve noticed large debris around the bin that have fallen to the ground around the bin area. Also, I have a concern with the air blowing out of the side versus straight up as this disturbs all the dirt that is on the ground pushing it up into the air and behind furniture defeating the purpose of cleaning. Let me know if anyone else who owns this vacuum has the same issue?

    • @mirzacandrei5143
      @mirzacandrei5143 4 года назад +1

      I bought same model this week and already notice the issue with leaking dust from the bin. It is definitely a flaw in the design, since it's only fixed on that small yellow clip while the bottom base is a bit elastic and could bend easily and so the dust is leaking. In general I'm quite disapointed with the product, leaking dust is the last thing you want to see from a vacuum cleaner.

    • @theultimatederp3288
      @theultimatederp3288 3 года назад

      Well here's hoping they fix it when/if the cx2 comes out.
      Kind of a bummer because I like the concept.

  • @ginacable5376
    @ginacable5376 2 года назад

    Mine has leaked dust out now it wont turn on any ideas?

  • @annfrancis8829
    @annfrancis8829 5 лет назад

    I cannot get the telescopic wand to lock at the length I require so I don’t end up with a bad backache. I’ve tried twisting the black plastic locking mechanism every which way but the wand just slides inside itself. Any tips?

  • @rizwaanhussain7968
    @rizwaanhussain7968 Год назад

    Great video tho

  • @mattnelson8655
    @mattnelson8655 2 года назад

    That clip is wrecked because you're just an absolute brute when you pull the dust catcher out and slam it back it. Settle down abit man.

  • @FritzMunk
    @FritzMunk 8 месяцев назад

    Very informative view , but you looks and talk some agressive ? Work on it to look and talk some more warmth...

  • @stevenrooney6525
    @stevenrooney6525 5 лет назад

    I've heard people having problems with the bin clip I think miele could have designed it better. How much does the machine switch off to clean the filter?

    • @richoreviews2456
      @richoreviews2456  5 лет назад

      Hi Steven, you're right about that clip.. it's the only frustrating thing about it so far. Really hope Miele fix it soon. It was fine for the first few weeks, but gradually got looser.. Haven't had the unit switch off on me to clean the filter yet. Not quite sure what you mean.. i will post future updates and let you know what i discover. Thanks.

    • @stevenrooney6525
      @stevenrooney6525 5 лет назад

      Thanks

    • @bjornoudolf804
      @bjornoudolf804 5 лет назад

      Was the dust bin latch issue resolved ? Was the problem addressed under warranty ? I have had my Blizzard CX1 less than 24 hours before there was a latch failure. The yellow latch mechanism appears to be misaligned due to lack of even force behind the latch. I had my retailer request for a replace dust bin but I tend to think it's poor design...I've had better locking mechanisms on a $50 Discount Shop vac.

    • @autodidact537
      @autodidact537 7 месяцев назад

      @@richoreviews2456 The mistake you made is by going bagless. Yes bags cost money, but the fine dust stays in the bag. Too bad.

  • @themodernguji5796
    @themodernguji5796 5 лет назад +1

    Which Dyson did u have before this miele

    • @richoreviews2456
      @richoreviews2456  5 лет назад +1

      Hi Hiten, I've had the dyson dc05 and dc11 vacuums in the past.. they have worked well. But stopped working after about 8-10 years. I still have a dyson handheld V6 animal stick (2 years old), which does a quick job, but isn't as thorough as this miele model. I might do a comparison video of the two, showing pros and cons of both in a future video. Thanks.

    • @themodernguji5796
      @themodernguji5796 5 лет назад +1

      Ye that will be great
      I have had Dyson in the past and I miss it cos I have a miele but it's not that great

  • @nickb7040
    @nickb7040 4 года назад +1

    iv had one 6 months, rubbish on carpet even with turbo brush. Cone continually clogs every 5 minutes. terrible Hoover. spend more time emptying and cleaning the cone that actually hoovering rubbish.

  • @bronbasil1
    @bronbasil1 5 лет назад +1

    I have the exact same vacuum ... it's quite good. BUT, the comfort clean button has started going red and suction dies off. I have to turn it off then on again for the vacuum to work. I think the hepa filter might need cleaning or replacing perhaps. I've lost the manual so I can't read up on what the issue might be. Have you had this trouble?

    • @hurcorh
      @hurcorh 5 лет назад

      You are right about the filter. Here is a link. You just search CX1, select your model and download the user manual as a PDF. It's well detailed. www.miele.com.au/professional/inactivem-user-manuals-177.htm

    • @Blackout720
      @Blackout720 5 лет назад +1

      I think it's time to wash the filter. Pour some cold water through the top hole, shake and open it

    • @igorzavoritko5763
      @igorzavoritko5763 4 года назад +5

      You lost the manual... By any chance have you heard about a very useful thing called the Internet?

    • @simonstorey7612
      @simonstorey7612 2 года назад

      @@Blackout720 I cleaned the filter and i'm still getting the same issue.... any ideas?

  • @Blackout720
    @Blackout720 5 лет назад +2

    It doesn't have any motorhead

    • @Weathergeekdan
      @Weathergeekdan 4 года назад

      The carpet is the motorhead and it's electric

    • @blakaeg
      @blakaeg 4 года назад +3

      @@Weathergeekdan No it's not electric!! It's air driven!!

    • @blakaeg
      @blakaeg 4 года назад +1

      No it's an air driven turbobrush

    • @Weathergeekdan
      @Weathergeekdan 4 года назад

      @@blakaeg Not on every model The electro, cat and dog, and homecare models all have a motorized brush for carpet. the cheaper models don't which is why they say those are more geared for area rugs and hardwood floors.

    • @beri232
      @beri232 4 года назад +3

      @@Weathergeekdan you should really think and do some research before you open your mouth. This unit is the "bagless" Blizzard Cat & Dog model and it DOES NOT come with an electrified power-head..... it's air driven. It is also NOT A CHEAPER MODEL. It is actually the most expensive bagless model they carry. For short carpets/pile this would be fine as he demonstrates in his videos but for medium to long carpets, I'd prefer an electrified power head. I can see this thing stalling out on longer carpets. Too bad because I liked the "bagless" idea.

  • @Springatron1
    @Springatron1 3 года назад

    He only cleans once in ten days, then wants us to be surprised that it sucked a clump of dust in two mins........oh and he has a ragdoll cat.......must have sucked his brains out as well.......However, where do I start......owned a 17 year old Miele before and wished I kept that. This is the most outrageous piece of school-boy engineering I have EVER seen. You cannot clean edge-to-edge, with either the main roller head or the smaller roller head and lose an INCH on the front and sides!!!!! Too big to sit on stairs, unlike my older one. Cable is too short. Flexible hose pipe is too short and so soft, that standing on it over time will only see to it splitting. Requires CONSTANT cleaning of the cleaning box bay.......why?.......because the box leaks fine dust EVERYWHERE! Wait until you have a dark colored carpet, clean it, switch off the cleaner and stand it upright......and see all the dust fall out of the back of the unit all over your clean carpet........cheap plastics used wherever possible......the hinge on the dust box is like some cheap contraption from the East, with no strengthening cotter pins.......this will not last more than two years.......the locking switch that 'secures' the dust box lid is like something out of a cereal packet! It WILL BE BROKEN in two years........if you ever drop your dust box, it will be GAME OVER......it will NEVER survive a hit........the filters have to be cleaned constantly or the motor whines and becomes irritatingly high-pitched.......the 'comfort' handle is SO UNCOMFORTABLE to use, it will make your wrist ache, not like the old Miele I had.......you have to constantly clean the rotating brush heads as they easily wrap with threads and cannot be removed for cleaning like a Dyson can be......I SPEND MORE TIME CLEANING MY CLEANER THAN CLEANING MY HOME......YES!!!!!! Fisher Price toys are MADE BETTER!!!!! Those giving any more than two stars have only JUST bought theirs and not experienced my problems YET!!! Mine is 6 months old and I am going to sell it, take the hit in the pocket and look much harder for something better, which shouldn't be too hard, but NOW I KNOW WHAT TO LOOK FOR!!!!!!!!!! *****DO NOT BUY****

  • @lubih2259
    @lubih2259 4 года назад +1

    I absolutely hate this vacuum cleaner. Bulky, cumbersome and as soon as it heats up, it cuts off and makes a clicking sound. And this happened as soon as we bought it. You have to switch it off, wait a few seconds, then switch it back on. I am not going to bother to have it fixed, I will get a Dyson.

    • @eazy1437
      @eazy1437 4 года назад +3

      so Dyson works perfectly and makes no problems or what ? there is no perfect vacuum cleaner, stop bashing here, my cx1 doesnt make any problems so far

    • @RoddardUK
      @RoddardUK Год назад

      I have had exactly the same problem. I’ve put this ridiculous, unwieldy, unreliable and unusable appliance in the skip and gone back to the C1/C3 tried and tested series.

  • @nathanbrown2368
    @nathanbrown2368 4 года назад

    Total lemon. Miele have damaged their otherwise good name with this unit. Id request a full refund from miele as it is misleading by way of its marketing material and its poor quality for purchase price point. Poor form miele. Should have done some more product testing in actual use prior to releasing to the market. I will never buy miele again. This is brand damaging quality.