Guys I just got accepted from envoy , and had no experience. So don't be afraid to take that step. Just be yourself. Watching these videos helped a lot. But once I was being interviewed I decided to be myself which brought out the best in me.
Daniel congrats 🎊… thanks for sharing your experience. I agree with you a 1000 percent !! It’s good you were prepared and gave them you! That’s the way to do it:)
Omg congrats!! I originally wanted to be a FA for Delta. When their apps opened, I applied and got rejected. I was crushed and wanted to give up. Then I looked at Envoy. I figured, although I want to be a FA, I applied for a ramp agent opening just to get my foot in the door. I have an interview this week!! I'm not really nervous, a little anxious; just ready to do me and manifesting and praying I already have the offer. I hope you're doing great, and if still with Envoy it's going well for you 🙏🏾💛
Great tips! I will also add, be specific in your response when answering the " tell me about a time" you went above and beyond etc. Don't be vague by not answering the question or using fluff conversation to skate around the question. Think about a time that you did go above and beyond and talk about that.
good luck on your interview tomorrow! I have more details for you on what to know to help you prepare. Ill drop the links below🌟 What To Expect During The Interview & Hire Process: ruclips.net/video/DGiZnAJNMjk/видео.html best of luck, Jasmine!
@@JasmineChannelTV thank you! My interview was yesterday but it was kind of awkward over 50 peoples in the same interview and they said they will reach out to us however some people got the job right away
How much customer service experience do we need to become a customer service and/or ramp agent? Also, for the tests for training do you need to get a certain percentage correct in order to become an agent?
Hi Mia, I believe most airlines prefer 6 months to a year or more for customer service experience. However there was one girl in my class who was only 19 years old, got the job and passed the training. If you don't have a lot of work history think about the activities you've done in school, church or volunteer work that include customer service. most importantly, be able to explain what extraordinary customer serve could look like to potential customers. As far as the test for training, it depends on the airline. I worked for a airline that required 90 percent and another that required 85 percent passing score. Either way, the airline will give you everything you need in order to succeed. its up to you to put in the time to study the information given. hopefully this information is helpful :)
I would love to hear why you decided to become a ramp agent/customer Service agent after being a FA? I'm thinkin of doing this. I would love to hear more!
Yes! everyone's story is so different. During the time I was a flight attendant I decided to go back to school to further my education. First, I started school part-time with online classes while working as a flight attendant. After two years of doing that, I decided to go full time at an university. Then I left my flight attendant job to do school so for work I worked as a CSA/ramp agent instead. With my new schedule I could do school while having the flight benefits.
Very helpfull video Will you please tell us that how long it will take after face to face interview? When will airline email you back eighter you pass or fail?
what if you have no work experience at all, the interview that’s setup states in the email i must bring proof of employment for 5 years but i have 0 work experience. I have volunteer work i’ve done but that wasn’t even more then 1 year and it was on my resume. please help !!??
great question. I would highlight all of the volunteer work you've done. Also state that you don't have work experience. Explain in your email any customer service experiences you have, even as the customer. explain what good customer service feels and looks like and how you can bring those experiences as a customer to the work place. hopefully that is helpful. good luck to you?
Hi Jose, is there a specific question because i try my best to answer each question. You just have to click on each individual comment to reveal the answer. Thanks for the comment:)
Hello dear, I’m in my early 30’s , and love to work in an airline, so you think still I can apply for the position? ( considering my age 😟) what is the best airline you can recommend for me to easily get in?? Thanks
Age is not an issue at all, I worked with 21 year olds all the way to 60+ . There were many coworkers retired from their career and working just for the benefits. Thankfully, if I were you, I wouldn’t be worried. You are still so young!
Hello, I gave a hirevue interview on 14 January 2023 for the Marhaba service agent, but after interview no any response and my application status under assessment. There is any hope or its unsuccessful
Can u disclose what airline ur working? If not what city and state ur in,m in Louisville Kentucky, applied, waiting,fingers crossed,loved ur video,stay blessed
Hi Fio, My training was in Seattle, WA. I worked at a smaller airport at another base in WA. glad you found the video helpful, if possible, could you please "like" the video by clicking the thumbs up, this is not only to support me and my video, but so that others can find the video as well. thanks for the blessings. take care, and good luck with your interviews. - Jasmine
Patty, I believe you just need to be able to lift 30-50 lbs. it depends on the job title . You can find the exact number of pounds under the job requirements on the companies page.
Drill, why aren't you feeling confident. You have to at least talk yourself up so that you present yourself as confident. If you don't believe it, no one else will. Listen to your pump up music on the way to the interview location..
@@shacrishaarmstead8430 well, I am 6 months in the job but I might do another interview soon bcz I might lose my job soon, not bcz of anything under my control tho.
Hello Jazmyne. It depends on the airline . My interview was about 20 minutes for customer service/ ramp. My interview wasn’t a group interview however when I interviewed as a flight attendant it was a group interview. For customer service / ramp it was individual.
@@JasmineChannelTV update: I did get the job but I didn’t know I had to travel to Dallas to train and I already have a full time job and I can’t take off so it may not work out 😭😭😢
@@jazmynesimington7773 Well congrats on the offer. It's always nice to have options. Yes being away for a week is hard especially when you're unaware of it.
Hi, each airline is different, so I'm not totally sure. I didn't have to take an assessment before hire, but there are multiple test during training. not to worry, you will learn all the material you need to know in order to pass each test during training. Either way, there's only one true way to find out about each airline, apply and you'll find out.
Kristine, Great question, from my work experiences, 50 years of age is not too old to apply for airport operations. during all of my different aviation titles, there were many employees over the age of 50 working after retiring from their previous careers. Many of them didn't need to work for money, but enjoyed working to have something to do, and of course the flight benefits. thanks for the questions!
If you've got an interview with Delta and it says for "Ramp Agent (Customer Service Agent) do you know if that leans more towards the Ramp, CS, or if it's a mix of the two? I ask because on another interview for a different location, it says Customer Service Agent (Ramp Agent) Thanks ahead of time!
Hi, I believe that if it says both, it's a mixture of both job tittles/duties. It all depends on the airport you'll be working at. Some airports are so small that employees work both roles. In the bigger airports it's one or the other. For me, I worked both positions because I was at such a small airport. but back in 2017 when I was in Seattle working for the same airline, I just worked as CS.
Guys I just got accepted from envoy , and had no experience. So don't be afraid to take that step. Just be yourself. Watching these videos helped a lot. But once I was being interviewed I decided to be myself which brought out the best in me.
Daniel congrats 🎊… thanks for sharing your experience. I agree with you a 1000 percent !! It’s good you were prepared and gave them you! That’s the way to do it:)
Omg congrats!! I originally wanted to be a FA for Delta. When their apps opened, I applied and got rejected. I was crushed and wanted to give up. Then I looked at Envoy. I figured, although I want to be a FA, I applied for a ramp agent opening just to get my foot in the door. I have an interview this week!! I'm not really nervous, a little anxious; just ready to do me and manifesting and praying I already have the offer. I hope you're doing great, and if still with Envoy it's going well for you 🙏🏾💛
@@Ashley-og9tithat is amazing, update?
I just finished my interview I got offered the job for the ramp and customer service agent position thanks for your help !!
I love comments like these!
congrats :)
happy to know my videos or somewhat helpful.
Great tips! I will also add, be specific in your response when answering the " tell me about a time" you went above and beyond etc. Don't be vague by not answering the question or using fluff conversation to skate around the question. Think about a time that you did go above and beyond and talk about that.
Great tip! I definitely agree. I think I mentioned that in one of my videos as well :)
@@JasmineChannelTV hello, do you ever come through Baltimore? If so I would love to meet.
Your videos are so helpful. I am applying for Delta customer service in Canada. thanks.
Thank you for the comment. Glad you found this video helpful. Best of luck to you on your journey in aviation.
Short and sweet, I like it. Have an interview tomorrow for a ramp agent hopefully all goes well 🙏🏽
Best of luck! thanks so much of the comment!
How did it go my interview is tomorrow I’m so nervous
@@wdgtstayn7939mine is this week am so stressed already 😢
@@wdgtstayn7939tell me about yours?
I got my in person interview tommorow! 😯 Thanks for the video to help me feel more confident in myself .Wish me luck😁
Glad you found this video helpful Omar! Hope the interview went great:)
Hey, how did it go?
Great video Jasmine...I just submitted my application for a ramp agent and am just preparing for what to expect. Your video was very helpful.
Glad it was helpful and thanks so much for the comment :) Best of luck to you!
Great advice Jasmine, keep up the good work.
Thank you so much for the positive feedback 😊✨ take care!
Great Job Knowledge is Power
Thank you for the feedback. I couldn’t agree more; knowledge is power and will get you a step up in the game today…
Interview with spirit tomorrow 💛🖤🙏🏾
good luck on your interview tomorrow! I have more details for you on what to know to help you prepare. Ill drop the links below🌟
What To Expect During The Interview & Hire Process:
ruclips.net/video/DGiZnAJNMjk/видео.html
best of luck,
Jasmine!
Thank you for teaching me!
Loni! You are so welcome! glad you found my video helpful !
this helps a lot. THANK YOU! My interview is in 2 days im so nervours
I'm so glad you found this video helpful. Good luck on your interview! have confidence that you will do fine. cheering for you Iris!
@@JasmineChannelTV thank you! My interview was yesterday but it was kind of awkward over 50 peoples in the same interview and they said they will reach out to us however some people got the job right away
How much customer service experience do we need to become a customer service and/or ramp agent? Also, for the tests for training do you need to get a certain percentage correct in order to become an agent?
Hi Mia, I believe most airlines prefer 6 months to a year or more for customer service experience.
However there was one girl in my class who was only 19 years old, got the job and passed the training.
If you don't have a lot of work history think about the activities you've done in school, church or volunteer work that include customer service. most importantly, be able to explain what extraordinary customer serve could look like to potential customers.
As far as the test for training, it depends on the airline. I worked for a airline that required 90 percent and another that required 85 percent passing score.
Either way, the airline will give you everything you need in order to succeed. its up to you to put in the time to study the information given.
hopefully this information is helpful :)
I would love to hear why you decided to become a ramp agent/customer Service agent after being a FA? I'm thinkin of doing this. I would love to hear more!
Yes! everyone's story is so different.
During the time I was a flight attendant I decided to go back to school to further my education. First, I started school part-time with online classes while working as a flight attendant.
After two years of doing that, I decided to go full time at an university. Then I left my flight attendant job to do school so for work I worked as a CSA/ramp agent instead. With my new schedule I could do school while having the flight benefits.
Very helpfull video
Will you please tell us that how long it will take after face to face interview?
When will airline email you back eighter you pass or fail?
From my experience the airline took about 2 weeks to hear back.
Great video! !
Thank you so much :)
Great tips thanks
No problem! Glad you found my video helpful :) thanks for the comment.
what if you have no work experience at all, the interview that’s setup states in the email i must bring proof of employment for 5 years but i have 0 work experience.
I have volunteer work i’ve done but that wasn’t even more then 1 year and it was on my resume. please help !!??
great question.
I would highlight all of the volunteer work you've done. Also state that you don't have work experience. Explain in your email any customer service experiences you have, even as the customer. explain what good customer service feels and looks like and how you can bring those experiences as a customer to the work place.
hopefully that is helpful. good luck to you?
Chanel, any responses to the questions? Thanks! You're great!
Hi Jose, is there a specific question because i try my best to answer each question. You just have to click on each individual comment to reveal the answer.
Thanks for the comment:)
Hello dear, I’m in my early 30’s , and love to work in an airline, so you think still I can apply for the position? ( considering my age 😟) what is the best airline you can recommend for me to easily get in?? Thanks
Age is not an issue at all, I worked with 21 year olds all the way to 60+ .
There were many coworkers retired from their career and working just for the benefits. Thankfully, if I were you, I wouldn’t be worried. You are still so young!
How do you email the multiple interviewers ?
Thank You!!!
Yes you’re welcome Doni:)
Hello, I gave a hirevue interview on 14 January 2023 for the Marhaba service agent, but after interview no any response and my application status under assessment. There is any hope or its unsuccessful
It's time for the0" waiting game" Zeeshan, only time will tell what that means.
good luck to you!
So cool, like you already
thank you!!
Can u disclose what airline ur working? If not what city and state ur in,m in Louisville Kentucky, applied, waiting,fingers crossed,loved ur video,stay blessed
Hi Fio,
My training was in Seattle, WA.
I worked at a smaller airport at another base in WA.
glad you found the video helpful, if possible, could you please "like" the video by clicking the thumbs up, this is not only to support me and my video, but so that others can find the video as well.
thanks for the blessings. take care, and good luck with your interviews.
- Jasmine
Thanks a lot :)
i appriciate you gurl
yass! appreciate the comment :) glad you enjoyed.
Thanks, interesting
Lance, you’re welcome ☺️
I feel like I would crush it now
For Sure :)
What is the physical ability test like?
Patty, I believe you just need to be able to lift 30-50 lbs. it depends on the job title . You can find the exact number of pounds under the job requirements on the companies page.
Excellent video, and very encouraging 👏🏼👍🏽✊🏽✌🏽🦾🥰😄😁😇🤗
So glad to hear! thanks so much Sonya!
What shoes to wear?
Great question,
Short dressy heels that’s cover your toes, or dressy flats .
Whichever ones look more professional.
So how did you answer these questions?
I've answered them in this video? do you have a specific question? I also have more content on interview tips in other RUclips videos.
I have an interview tomorrow , however I'm not feeling very confident.
Drill, why aren't you feeling confident. You have to at least talk yourself up so that you present yourself as confident. If you don't believe it, no one else will. Listen to your pump up music on the way to the interview location..
@@JasmineChannelTV thank you so much, i did the interview today and I did tremendously well,the best out of everyone i should say 😌
@@drillnation5407 How did everything workout for you?
@@shacrishaarmstead8430 well, I am 6 months in the job but I might do another interview soon bcz I might lose my job soon, not bcz of anything under my control tho.
How many questions do they ask? And is it group interview? I have mine at a hotel tomorrow
Hello Jazmyne.
It depends on the airline . My interview was about 20 minutes for customer service/ ramp. My interview wasn’t a group interview however when I interviewed as a flight attendant it was a group interview.
For customer service / ramp it was individual.
@@JasmineChannelTV update: I did get the job but I didn’t know I had to travel to Dallas to train and I already have a full time job and I can’t take off so it may not work out 😭😭😢
@@jazmynesimington7773 Well congrats on the offer. It's always nice to have options.
Yes being away for a week is hard especially when you're unaware of it.
@@JasmineChannelTV is it 2 weeks or one week?
They haven’t called me back from the background check yet so I’m still waiting
@@jazmynesimington7773 The background may take a few days.. it depends on the job.. is your position both ramp and customer service agent?
Other than the interview process is there a test or an assessment test you have to do
Hi,
each airline is different, so I'm not totally sure.
I didn't have to take an assessment before hire, but there are multiple test during training. not to worry, you will learn all the material you need to know in order to pass each test during training.
Either way, there's only one true way to find out about each airline, apply and you'll find out.
@@JasmineChannelTV thank you
🤗🤗!
thank ya thank ya :)
Beautiful ❤️❤️❤️
Thank you! 😊
Is 50 too old to apply for airport operations?
Kristine,
Great question, from my work experiences, 50 years of age is not too old to apply for airport operations.
during all of my different aviation titles, there were many employees over the age of 50 working after retiring from their previous careers.
Many of them didn't need to work for money, but enjoyed working to have something to do, and of course the flight benefits.
thanks for the questions!
Hello jasmine hope you’re doing well
thank you !!
You are cute and beautiful Jasmine.
That's so kind, Thank you! :)
@@JasmineChannelTV I wasn't trying to be kind. I was just being real, but thank you 🙂
you look a lil like keke planer
haha! I get that a lot... thanks for the comment :)
Call me
If you've got an interview with Delta and it says for "Ramp Agent (Customer Service Agent) do you know if that leans more towards the Ramp, CS, or if it's a mix of the two?
I ask because on another interview for a different location, it says Customer Service Agent (Ramp Agent)
Thanks ahead of time!
Hi, I believe that if it says both, it's a mixture of both job tittles/duties. It all depends on the airport you'll be working at. Some airports are so small that employees work both roles. In the bigger airports it's one or the other.
For me, I worked both positions because I was at such a small airport. but back in 2017 when I was in Seattle working for the same airline, I just worked as CS.
@@JasmineChannelTV Thanks!
If you get hired as a customer service agent, will you have to travel out of state for training?