20 English Customer Service Phrases

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When it comes to customer service, it’s very important to be diplomatic and professional. Not only is your choice of words important, but how you deliver your message. In this lesson, you will learn 20 useful phrases you can use to help deliver great customer service in English.
00:00 Introduction
00:44 Getting your conversation started
02:37 Apologizing to a customer
06:18 Solving a problem
08:20 Expressing Empathy
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[@danielcorrea5416]

I loved this explanation, it helped me a lot!

[@martineb9630]

Hello Julie! Thanks for those phrases! That will ne very helpful!

[@englishetcwithjulie]

My pleasure, glad the lesson was helpful!

[@scottschatzer4902]

Thank you Julie ! Excellent presentation. God Bless You.

[@nambuyasara9452]

Thank you so much, Julie! I appreciate you. Very significant business phrases especially now when there's a lot of competition in the market for clients and customers.

[@englishetcwithjulie]

You are so welcome!

[@firestone623]

Thank you teacher Julie for the helpful lesson❤

[@englishetcwithjulie]

You're very welcome 😊

[@user-pv9ql7nd9b]

Hey Julie
I am really proud of you.
You are an impressive teacher.the way you teach English is miracle.
Thank you so much
God bless you.
Yours brother
Leul
From ethiopia

[@englishetcwithjulie]

Hi Leul, great to have you here and I'm so glad you're enjoying the channel!

[@beverlyhall4811]

Great!!

[@onlyone6472]

Thanks for your support.

[@englishetcwithjulie]

You are very welcome! 😊

[@saranrai2929]

Wow thank you mam,

[@englishetcwithjulie]

You're very welcome!

[@ahmedadamflowahmedadam1610]

Good 😅

[@Snowbhu]

Can I connect you?