Wow! I didn't expect my simple training video to take off. If I had known how popular it would get I would have used a tripod, LOL. Thanks for all the views and likes! As I mentioned in the description, this video shows some of the setup process and configuration of a Dell business laptop (Precision model, very similar to a Latitude-series) connected to a WD19TB docking station, dual 24" monitors on a Planar monitor stand (connected to the dock via DisplayPort cables and USB cables to activate the USB ports on the monitors), a Logitech wireless keyboard & mouse combo, and briefly discusses some config of these devices. While no video can cover all the possible combinations of hardware available, this is a pretty standard business-class setup in today's "work from home" environment. Hope my video has been helpful to people, feel free to drop any questions in the comments. Thanks!
@@HsingSun Hi! It is very simple. Nearly all good monitors now (such as the Dell P- and U-series), have DisplayPort connections. Also, good docking stations (like the Dell WD19TB dock shown in this video) also have DisplayPort connections. DisplayPort is the best and most modern standard supported by most hardware (until USB-C monitors become more common). Better than HDMI, better than DVI, and definitely much better than old-fashion VGA. So just connect your monitors to your dock with DisplayPort cables. I also recommend connecting the USB cables to enable the built-in USB hubs on the monitors (so you can use the USB ports on the monitors). Since you asked, here is a drawing. 😉 Link: imgur.com/a/mPD14NL
@@utubestalker.dotcom Hi! Thanks for the comment. While I agree that not all docking stations are compatible with all laptops, your information is not entirely correct. The dock shown in this video is a Dell WD19TB. It is a Thunderbolt-compatible dock, and offers best performance when paired with a Thunderbolt-capable laptop. If you connect it to a non-Thunderbolt-equipped laptop you will see this screen: imgur.com/a/Sli0MCH (screenshot hosted on Imgur) This screen advises you that you have connected to a non-Thunderbolt port. You can press F7 to disable the warning. There are other variants of this particular model including the WD19 (a non-Thunderbolt version) and the WD19TBS (a newer version with improved design). I always recommend using a *matching* docking station for best performance. If your laptop has a Thunderbolt port, use a Thunderbolt dock. If you have a Dell, get a Dell dock. If you have a Lenovo, get a Lenovo dock. Etcetera. Using cheaper off-brand docks is just a recipe for having compatibility issues. About the only non-OEM brand of dock we have had okay luck with is Plugable-brand docking stations: plugable.com/collections/docking-stations If you are interested in learning more about docking stations and laptop connectivity, I recommend checking out some of my other videos in this series: Laptop docking stations in a small office: ruclips.net/video/4ytTXViarO8/видео.html How to set up dual laptops with a KVM switch: ruclips.net/video/-r84fIaxae4/видео.html How to connect an ASUS Zenbook 14" to a USB-C docking station: ruclips.net/video/8HL0t2_P8fg/видео.html Dual and triple monitors docking station training video: ruclips.net/video/hIEobv1rhyA/видео.html Planar monitor stands: ruclips.net/video/R1UhEVdzwzU/видео.html Hope this information is helpful. In summary, it is best to use a "paired", or matching docking station with your particular laptop to avoid compatibility issues. Thanks!
It's been over two years since I uploaded this video to help *one guy* with his equipment. Am thrilled that it's received more than 377,000 views and helped so many people (I do still wish I'd used a tripod, LOL). It continues to be a valuable resource every day and we're still using much of the equipment shown here, with the exception that we're now using Dell WD22TB4 Thunderbolt 4.0 docking stations (a newer model of the WD19TB shown in this video). And for our non-Dell laptops we recommend getting a dock from the same manufacturer. E.g., for Lenovo get a Lenovo dock, for HP get a HP dock, etc., but for other manufacturers who do not provide their own docks (such as Asus) we've had the best luck with Plugable-brand docking stations. One of the most common questions continues to be "how do I keep my laptop from turning off when I close the lid?" While this process may vary for different hardware makes/models, it is most commonly set through the Windows Control Panel setting for "When I close the lid: Do nothing". That is accessed by going to Control Panel (search for it in Start) --> View by: Small icons --> Power Options --> Choose what closing the lid does --> then change the setting from the dropdown. Here's a screenshot (hosted on Imgur) of that setting: imgur.com/a/XZyp89y Hope this helps. Feel free to ask any questions in the comments!
Thanks a lot! Took 10 minutes thanks to you! What confused me was, my docking station only had 1 display port. I figured out the hardware, but your configurations/settings made it so easy. Righteous bro!
For anyone looking for other options to connect a laptop (or multiple laptops) to an external monitor, one other suggestion is to look at a Dell hub monitor such as the U3821DW or U3824DW. Hub monitors have many ports and support the connection of multiple laptops or other devices simultaneously, and have a built-in KVM to easily switch between them. They can provide multiple connectivity options to connected laptops such as external keyboard & mouse (via USB), Ethernet, and power delivery (so you only need to plug the laptop into the monitor and it will get everything it needs - no additional dock or power cord required). There are many models of hub monitor available, my recommendation is the Dell Ultrasharp line models such as those listed previously. With the built-in KVM you can even do "picture in picture" or split-screen views. An example of this would be having two laptops connected to one large monitor and 50% of the screen being used to display the image from each laptop. A few photos here for reference: imgur.com/a/06X3zGK (images hosted on Imgur)
Hi! I'd go back and watch the video again - especially the part about positioning the displays so they're in the correct order. If you have them backwards or in the wrong order it may not move to the other screens like it should. For example: if your monitors are physically set up in the order 1-2-3, but the computer thinks they're in the order 3-2-1, you'll have to move it off the opposite (wrong) edge to get it to go over to the other screens. Assuming you don't have any issues with your hardware or software drivers there's no secret to it, basically you just have to fiddle with the settings till you get it right. For example: imgur.com/a/SiERVhC ^ Example settings screenshots hosted on Imgur for reference Good luck!
It's been over two years since I uploaded this video to help *one guy* with his equipment. Am thrilled that it's received more than 377,000 views and helped so many people (I do still wish I'd used a tripod, LOL). It continues to be a valuable resource every day and we're still using much of the equipment shown here, with the exception that we're now using Dell WD22TB4 Thunderbolt 4.0 docking stations (a newer model of the WD19TB shown in this video). And for our non-Dell laptops we recommend getting a dock from the same manufacturer. E.g., for Lenovo get a Lenovo dock, for HP get a HP dock, etc., but for other manufacturers who do not provide their own docks (such as Asus) we've had the best luck with Plugable-brand docking stations. One of the most common questions continues to be "how do I keep my laptop from turning off when I close the lid?" While this process may vary for different hardware makes/models, it is most commonly set through the Windows Control Panel setting for "When I close the lid: Do nothing". That is accessed by going to Control Panel (search for it in Start) --> View by: Small icons --> Power Options --> Choose what closing the lid does --> then change the setting from the dropdown. Here's a screenshot (hosted on Imgur) of that setting: imgur.com/a/XZyp89y Hope this helps. Feel free to ask any questions in the comments!
I have connected e16 thinkpad laptop with two dual monitors of dell p2722h by using promate 13 in 1 docking station. One of the monitor flashes for every 15 mins. Its very irritating. The same goes for all of all our collegues. What could be the solution.
Hello, Thanks for checking out my dual monitor docking station training video. I'm afraid I'm having a hard time understanding your question. Could you clarify? You have a "Lenovo E16 laptop", 2x Dell P2722H monitors, and a Promate 13-in-1 docking station, correct? And the issue you're having is that one monitor "flashes" every 15 seconds? When you say "the same goes for all our colleagues", are you saying you have multiple identical setups, and all are having the same problem? I'm not familiar with the hardware you mentioned but considering you have a Lenovo laptop, I would recommend trying a docking station from Lenovo instead of a 3rd party. Also try swapping the hardware around, including the screens and cables. For example: if it's monitor #2 that's flashing and you swap it to the position of monitor #1 (with a different cable) does the problem change? Have you checked that you are running all the latest drivers, including from Lenovo, your docking station manufacturer, Windows updates, and Intel driver updates? That would be my recommendations: - Make sure you've updated all your drivers and software to latest versions - Swap the screens, try using different cables, make sure all cables are tight and securely connected - Try using a Lenovo docking station that matches your Lenovo laptop (not a 3rd party dock) Hope this helps, good luck!
Finally!! Been looking through so many videos for simple to the point instructions. I can finally say I have a dual monitor home office now!! I actually applauded 😄 Thanks, so much!✌🏽
I have a Dell laptop Latitude 5530 and bought a Dell WD19S docking station and two Dell monitors SE2722H. I connected one monitor to the HDMI port of the docking station and the other monitor to the Display Port of the Docking station using a Dell Display to HDMI converter. The only monitor that works with the laptop display is the one connected to the HDMI port of the Docking station, while the other monitor that is connected to the Display port doesn't work. What am I doing wrong?
Hi! Thanks for checking out my video. There's a few things I can suggest here. First, try swapping the monitors around. Do they both work correctly when hooked to the laptop's native HDMI output port? And do they both work correctly when hooked to the single HDMI output port on the docking station? Have you tried pushing the buttons on the monitors to ensure they're receiving power and have the correct input selected? Have you checked in Display Settings and/or Device Manager to see if they both show up, or if one is disabled? Since the SE2722H monitors are kind of low-end and don't have DisplayPort inputs, as you mentioned, you need to use an adapter or adapter cable. In my experience, every adapter you add is just another potential point of failure. I strongly recommend *against* the use of adapters. That said, we've had pretty good success with these Rankie DisplayPort-to-HDMI cables: amzn.to/40CJCf1 Maybe try one of these instead of whatever adapter you're using currently? Basically, you need to narrow it down to whatever is causing you the issue. Test each item independently. Ensure each monitor works by itself. Ensure each cable works by itself. The Latitude 5530 should have sufficient "graphics horsepower" to drive two external monitors through a WD19TBS dock, but just to be on the safe side make sure you've installed all your Windows Updates, driver updates, Intel updates (through the Intel Driver Support Assistant), and the latest firmware for the dock. You can download the latest firmware for the dock from Dell's support page, here: dl.dell.com/FOLDER10996411M/1/DellDockFirmwarePackage_WD19_WD22_Series_HD22_01.00.20.exe That said, I would suspect the adapter is your issue. If everything else works, give that Rankie cable I linked to above a shot. And for any new monitors you purchase look for models that support native DisplayPort input. That's all we use at my offices, and find it much more reliable than other types of monitor connections. Good luck, let us know when you've got it sorted!
@@CompTechMike Thanks for your advise. I noticed that there was an issue with the Dell Display to HDMI adaptor. All I had to do was to unplug and plug back the HDMI cable into the adaptor. Thank you very much.
Hi! Thanks for the comment. That depends on the model of laptop and the model of docking station. Many Dell laptops and Dell docking stations support this functionality. For example: the Dell E-Port series, WD15, WD19 series, and WD22 docking stations all have a dedicated power button for turning on the system. You can see it on the top of the dock in this video around the 0:45 second mark (under my hand). Additional functionality is available in the laptop BIOS. For example, you can configure the laptop to turn on automatically when connected, whether the ports on the dock remain active if the power supply is disconnected (draw power from laptop battery), etc. These features vary depending on the specific model.
Hi Arun, check if your laptop supports DisplayPort over USB-C. Most do, except for really cheap ones. Assuming it does, just make sure you select a DP dock (for example: the Dell WD19 non-TB model). Don't need to pay for a more expensive TB dock if your laptop doesn't support it. 😉 My followup video to this one has more information: ruclips.net/video/4ytTXViarO8/видео.html Good luck!
Thank you, Mike..and John. This was what I needed to confirm before getting a 2nd external monitor that can extend out for Windows 10. Had to sieve through so many videos to get one this clear and straight forward. Thanks!
Hi! It's tough to say without seeing it. I'd probably start by swapping all your cables and ensuring they are tight. This would help identify if it is an issue with a particular cable or piece of hardware. You can also go into the Windows Display Settings and ensure the monitor is operating at its correct resolution (e.g., if the monitor is designed to run at 1920x1080 resolution make sure it isn't set to operate at 800x600). You can also verify the settings for "100% size" are set appropriately. If your Windows settings are set to try to blow up the text to 250% (for example) it can make things blurry. In any case, there's dozens (if not hundreds) of possible causes for this issue. Without knowing more details of your exact setup, I'd probably start by trying to verify if you have a hardware problem or a software problem. Maybe hook up just one monitor directly to the laptop at a time to ensure they display correctly. Then troubleshoot from there by adding one piece of hardware at a time. Good luck!
OMG, fantastic video! I could not figure this out and am so appreciative for the very logical, clear cut direction! You have a great voice for narration and very patient well annunciated directions! Thank you! Thank you! Thank you!
When adding the monitors to the dock. Should you use the same connector - display connector? I only received one with my order so trying to see if there is a work around to use hdmi or other type monitor connection or if I need to order anther display connector.
Hi Trelynda! Thanks for checking out my video. Personally I always recommend using high quality DisplayPort cables for any connection between a docking station, desktop PC, or monitors. I've found them to produce the highest quality picture with least amount of issues. Here's a link to the cables we're using currently: www.amazon.com/gp/product/B07VVJZJ2P/ You can, of course, use other types of cable. I use HDMI when connecting to a TV, and DVI or VGA when connecting to legacy devices that don't support newer standards. But my recommendation is to always use high quality DisplayPort cables whenever possible (unless your devices support an even newer standard, such as the forthcoming USB-C monitors). Here's the sketch of the wiring diagram for reference: imgur.com/a/mPD14NL Hope this helps!
Ok, so I have a laptop, dual monitors and a docking station. But I'm only able to pull up my search engine on one monitor. Does anyone know why??? Please help 🙏🏽
Hi! Thanks for the comment. I assume when you say "I'm only able to pull up my search engine on one monitor" what you mean is "your web browser only opens on one monitor", correct? Have you verified that the screens are all configured properly 1-2-3, like shown in the video? Have you tried dragging the window from one screen to another? Tough to say exactly what your issue is based on the limited description. If you'd like to comment back with more specifics I can try to help. Specifics such as model of all your hardware, what operating system you are using, etc. Also if you're able to post a photo of your setup with the "search engine" window open (for example, hosted on Imgur) that may be helpful as well.
Hi Nikolay! Yes, all modern versions of Windows should remember the configuration. I have around 20 docks in one office that I regularly plug my laptop into to update the firmware on them. It remembers the configuration for each one. 😊
@@CompTechMike Now came up another question. Is such a desktop setup with a docking station going to cause damage to a small 14-inch laptop over a while?
@@nicolaynicolov Hi again! Not really sure I understand your second question. Why would it "cause damage"? As long as the laptop hardware itself physically has the "graphics horsepower" to drive two large external monitors, you shouldn't have any problems. Most laptops manufactured in the past 10 years should be able to do this, assuming they're not very cheap and/or low-end models. 😉 Hope this helps!
Hi! Great question! Really best I can say is "it depends". If your laptop's USB-C port supports Thunderbolt, you want to use a dock that supports Thunderbolt. If your laptop's USB-C port supports DisplayPort, you will achieve the most likelihood of success by using a dock that supports DisplayPort (sometimes referred to as "DisplayPort over USB-C"). If your laptop is a lower end model and doesn't support any of that, I would suggest try a docking station that is compatible with "DisplayLink" software. We've had best success with the "Plugable" brand docks, in that regard. What is the exact make and model number of your laptop? Have you tried checking on your manufacturer's website if they offer a compatible dock? You can check this other video for more info: ruclips.net/video/4ytTXViarO8/видео.html Good luck, hope this helps!
I have a Dell Inspiron 15 3000. I bought a J5 Create mod JCD543 docking station and 2 Scepter HDMI 165 HZ monitors. By watching your video, I have the laptop and the 1 screen working. The second says "No Video Input." It is connected. When I go into settings it only shows 2 monitors. Also, if I close my laptop, it goes into sleep mode and I have not been able to find how to stop that. What I really want is to just use the 2 monitors most of the time and keep the laptop closed and out of the way. Any help would be appreciated. Thanks for taking the time to make the video and ignore the trolls who gave negative comments. I appreciate the help.
Hi Thielen! Thanks for checking out my video. Personally my recommendation is to always use Dell-brand docking stations and monitors with Dell laptops. I'm not familiar with the "J5 Create mod JCD543 docking station", however from googling the specs it appears to have two HDMI outputs. Can you confirm the monitors are connected via HDMI cables? If I understand your comment correctly you have the laptop working with the dock and one external monitor, yes? Maybe try swapping the cables and monitors around and see if the other one comes on? This would help rule out a bad cable or monitor, or a loose connection on one of them. That's where I would start - check for loose connections and faulty equipment. Maybe press the buttons on the monitors (assuming they have them) to see if the correct input is selected, or if it's getting a signal. You could also check in Device Manager to see if they're showing up. The Inspiron is a pretty low-end series of laptops but most laptops manufactured in the past 10 years should have the hardware capability to support at least two external monitors. Are you able to try yours with a Dell dock to see if it works any better? Regarding the laptop going to sleep when closing the lid, that is a very common question. For Dell professional-series docking stations it should automatically detect the correct behavior. For non-Dell docking stations the easiest way to change the behavior is in the Windows Control Panel --> View by: Small icons --> Power Options --> Choose what closing the lid does --> and change the setting for "When I close the lid" to "Do nothing". See this screenshot for steps: imgur.com/a/6EaPi6j (image hosted on Imgur) Hope this helps!
I am really struggling with this and I wonder if I am being completely thick and somehow getting the cables wrong? I cannot for the life of me get my laptop to project onto the 2 screens but the laptop does indeed show the universal dock connected
Hi Simon! Thanks for checking out my video. Sorry to hear you are struggling. As you've probably already figured out, there's no "one size fits all" answer to these issues. It's mostly a matter of trial & error. Checking cables, checking settings, etc. I would suggest start with the "obvious stuff" first. Unplug everything. Plug in just the docking station to the laptop. Confirm that the docking station works. For example: plug in an external keyboard or mouse, USB flash drive, or Ethernet network cable to the dock. Are these accessories detected and working properly? Then plug in one monitor. Check all your connections. Make sure the monitor is getting power, and not displaying any sort of message like "no connection". If the monitor has multiple inputs, you may need to press the buttons on the monitor to select the correct input. If you right-click on any blank area of the Windows Desktop and select "Display settings", does the monitor show up in the settings screen (possibly it's been disabled there)? If you open Control Panel --> Device Manager, does the monitor show up under the list of available monitors? Are you able to test the equipment with another laptop? Does it work with another laptop? Are you using the docking station shown in this video or a similar model? Or something different? Some docks just don't work with some laptops. For example, we have a lot of Asus laptops here that only work with Plugable-brand docking stations. And I've seen some HP laptops that won't work with Dell docks. Have you checked on your manufacturer's website to ensure you're using a compatible device? You may need to select a different dock - for example: if you're using a Lenovo laptop, get a Lenovo docking station. Ultimately it comes down to trial & error. Connect one thing at a time. Ensure that thing works. Test, test, test. Then move on to the next piece. That would be my suggestion. It might be something as simple as a bad cable, so try swapping those around, too. Hope this helps, good luck!
@@CompTechMike thank you so much for your reply, embarrassingly I worked out the issue so if anybody else has a dumb moment then I can help lol. In the box for the monitors it had 2 cables, a usb connector and another cable I had both plugged in and nothing worked but after unplugging the usb it all connected and worked 😵💫
great training video: question: I have Alienware laptop m18, dual aw38dw monitors, wireless keyboard, mouse, headset. my monitors only have HDMI & DP connectivity. will the Dell WD19TB dock work with Alienware?? How can you configure the power options on the laptop in order to close the laptop w/o powering it down? any suggestions would be helpful thanks
Hi Brian! Thanks for checking out my video. I'm not familiar with Alienware (we mostly just use business-class equipment here), but I assume since Alienware is owned by Dell, they should be cross-compatible. A quick Google search tells me the M18 has two Thunderbolt 4.0 USB-C ports so I'd look at the latest Thunderbolt 4.0 docking station from Dell, which is the WD22TB4: www.dell.com/en-us/shop/dell-thunderbolt-dock-wd22tb4/apd/210-bdqh/pc-accessories Make sure to get the firmware update tool from their support page, as well: www.dell.com/support/home/en-us/product-support/product/wd22tb4-dock/drivers I see the specs on the Alienware AW3418DW monitors are pretty high. You might want to review and compare with the output on the WD22TB4 (link posted above) to ensure full compatibility. For example, I believe most business docks only display 60Hz and it looks like the monitor might be able to go up to 120Hz (if that's a feature that's important to you). Make sure to grab some good quality DisplayPort cables to ensure you aren't limited by poor quality cables. Personally we use these: www.amazon.com/DisplayPort-Braided-32-4Gbps-Compatible-Monitor/dp/B07VVJZJ2P/ If you click on that link above it looks like they've started selling 16K-rated cables now, as well. Regarding configuring power options on the laptop so it does not go to sleep when you close the lid, this question comes up very often. I normally keep my lid open and use it as another screen. Not all laptops support being closed while staying on, but the setting can be found in Windows under Control Panel (search for it in Start) --> then select: View by: Small Icons --> Power Options --> Choose what the power buttons do. Then change the dropdown for "When I close the lid: Do nothing". See screenshot of setting below: imgur.com/a/TCKxPdL (image hosted on Imgur) Assuming your laptop supports this setting, change it and you should be good to go. Other laptops you may have to change a setting in BIOS. Basically it depends on your particular model. Hope this helps!
Mike, I have a Hp laptop that I would like to connect dual monitors to be able to work from home. I have someone that is selling a multiscreen docking port for a dell laptop. Can I use this on a HP laptop?
Hi! Thanks for the comment. As you can probably imagine, not all Dell computers are created the same. Just like not all HP computers are created the same. Even in the same brand there are changes - a Dell docking station manufactured in 2012 would not be compatible with a Dell laptop manufactured in 2022, for example. Manufacturers are moving toward more "universal compatibility" but we're not there yet. So without more information, I can't tell you if your Dell dock will work with an HP laptop. If you'd like to comment back with the *exact model number* of the Dell dock and the *exact model number* of the HP laptop you're trying to get it to work with, I may be able to look at the specs for both items and give you an "educated guess". 😄
Hi Ryan! Thanks for checking out my dual monitor training video. Regarding being able to close the lid, this is one of the most frequently asked questions. The answer is, "it depends". Not all laptops support this. And not all docking stations support this. It also depends on your Windows settings. To test if this will work with yours I recommend going to the Windows Control Panel --> Power Options --> Change what closing the lid does --> and change the dropdown so that it says "When I close the lid: Do nothing". By default it may be set to go to sleep when you close the lid. I've posted a screenshot of the settings at this link: imgur.com/a/LdbfVVm (image hosted on Imgur) Some laptops require adjusting BIOS settings as well, but I'd try this setting in Windows first. Also, some docking stations (like the Dell WD-series model shown in this video) have a separate power button so you can turn the laptop on or off without even opening the lid. Hope this helps!
Hi Tenisha! Yes, of course you can (assuming you have the correct hardware, of course). Just follow the instructions shown in the video to change the second screen from "duplicate" to "extend". Then drag the monitors into position (in the Settings app) and you should be all set. 😊
Question, can I connect 2 monitors with USB only? So USB from the dock to monitor 1, then USB from monitor one to monitor two?? If not, what are the cables needed for this dock station because its what my wife has and it didn't come with any cables
Hi! Thanks for the comment. I'm not entirely sure I understand your question. What you're talking about (daisy-chaining monitors) is only supported with specific DisplayPort style monitors and hardware. If your laptop ONLY has USB-A ports (not USB-C), you can try using a docking station specifically for USB-A laptop. These are sometimes marked "USB 3.0" or "USB 3.1" docking stations, and typically connect with a USB-A (regular style) USB port on one side, and a USB-B connector on the other end. An example of this type of dock would be the Dell D3100: www.amazon.com/Dell-Display-Docking-Station-D3100/dp/B00O0M46KO/ An alternative would be if your laptop ONLY has USB-A / USB 3 ports, you could try using a pair of USB 3.0 to HDMI adapters. An example of that type of adapter would be the StarTech.com USB 3.0 to HDMI adapter: www.amazon.com/StarTech-com-USB-HDMI-Adapter-External/dp/B00H91BQ7Y/ Obviously these links are just examples and not specific recommendations. As an IT professional my recommendation is to always use high quality Thunderbolt or USB-C docking station hardware with DisplayPort cables for best compatibility and performance, however sometimes not all laptops support these type of connections. For reference, here is a diagram of the docking station shown in this video: imgur.com/a/mPD14NL (image hosted on Imgur). I also recommend these follow-up videos if you have additional questions: ruclips.net/video/4ytTXViarO8/видео.html ruclips.net/video/-r84fIaxae4/видео.html If you have older model Dell hardware this video may be helpful, as well: ruclips.net/video/hIEobv1rhyA/видео.html If you'd like to comment back with the specific make & model number of your laptop, docking station, and monitors I may have additional suggestions. Good luck!
Hi Jennifer! Yes, this question comes up very often. I normally keep my lid open and use it as another screen. Not all laptops support being closed while staying on, but the setting can be found in Windows under the "Additional power settings" --> "Choose what the power buttons do". Or you can go to Control Panel --> Power Options --> System Settings. See screenshot below: imgur.com/a/TCKxPdL (image hosted on Imgur) Assuming your laptop supports this setting, just change it to "When I close my lid: Do nothing" and you should be good to go. Other laptops you may have to change a setting in BIOS. Basically it depends on your particular model. Hope this helps!
You're welcome! Glad to help. Better late than never I suppose, right? 🤣 I actually recorded this video quickly one evening just for one employee at one of my jobs. Figured it might be useful to share, had no idea how many people it would help! 😄
Hi! Thanks for checking out my video. What is your exact make & model of laptop? Most laptops manufactured in the past five years or so should have a USB-C port. Note that not all of them support the latest technologies; some Asus laptops do not support video-over-USB-C, some require DisplayLink, while others support various versions of Thunderbolt (3, 4 are common). On older laptops such as Dell Latitude and Precision laptops (generally anything manufactured between 2010-2017) they'd use a large "E-Port" connector on the bottom. Lenovo laptops manufactured during that time period had a similar proprietary connector. So basically, it depends on your specific laptop. If it supports USB 3.0 there are docking stations available for that connector, however note that USB docks are generally slower than USB-C / Thunderbolt style docks. You might have better luck searching your manufacturer website for compatible docking stations. If you'd like to comment back with your specific make & model, I may have some suggestions. Also, check out this video, where I walk around a small office and show different types of docking stations: ruclips.net/video/4ytTXViarO8/видео.html Hope this helps!
This video has been very helpful. I've been working from home since March 2020 due to COVID and I finally got my duel monitor's but I had no clue how to set it up after everything was plugged in. Thank you!
Hi! Thanks for the comment. It depends on the display capabilities of your laptop and what version of Windows you are using. Sometimes you can just change all of them to "duplicate" through the normal Windows settings I show in my videos. Other times you may need to use the Nvidia or AMD graphics control panel (assuming, of course, that your laptop has an Nvidia or AMD graphics chip). If your laptop has an Intel graphics chip, you can use the Intel Graphics Command Center to mirror all three displays. Here is an example of how it looks on my laptop (with an Intel graphics chip, Intel Graphics Command Center, and Windows 11): imgur.com/a/P4ajqX0 (Screenshot hosted on imgur) So short answer is, it depends on your particular setup. I don't know why you would want to do this but this article might be helpful: superuser.com/questions/1154421/how-to-duplicate-3-displays-in-windows-10 If you want to comment back on the specific model of laptop you are using, what operating system, and what graphics chip it has, I may be able to provide a more specific answer. Good luck!
Hello! Here is a second screenshot that may be helpful to you. As I mentioned before, the process of duplicating your desktop on all three displays will depend on your particular laptop and graphics chip, capabilities of your docking station, and whether you are running Windows 10 or Windows 11. Here is a screenshot from a different laptop. This laptop is running Windows 10 with Intel HD Graphics and the Intel HD Graphics Control Panel. You just select Multiple Displays --> Clone Displays and then select all of them: imgur.com/a/gyCHi7Z (screenshot hosted on Imgur) Good luck!
Hi! Thanks for the comment. I'm not familiar with the Lenovo IdeaPad 3i but I googled the specs and according to Lenovo's website that unit has a 10th or 11th Generation Intel i3 or i5 processor with NVIDIA GeForce GTX 1650 graphics chip. While I don't normally work with consumer-grade equipment, based on the specs listed it should have enough "oomph" to be able to drive two external monitors. You may want to verify those specs on your particular unit, since it appears Lenovo has released several different models of the "IdeaPad 3i". Lenovo's website appears to list a variety of docking stations. Their site is a bit challenging to navigate as far as drilling down to a specific model that is compatible with your laptop. They appear to list a variety of models including Lenovo-branded, VisionTek, Plugable, C2G, and Targus docks, all of which are USB-C, non-Thunderbolt models. www.lenovo.com/us/en/dc/accessories-and-software/docking (check box for "USB Docks (Universal Cable Docks) (31)") Likewise, Amazon results are inconclusive: www.amazon.com/lenovo-ideapad-docking-station/s?k=lenovo+ideapad+docking+station In the past when I used Lenovo business laptops, we always had pretty good success with Lenovo-brand docking stations such as the Gen 2 dock similar to this one: www.amazon.com/Lenovo-ThinkPad-USB-C-40AS0090-Warranty/dp/B082M4MVFG/ We've also had pretty good luck with Plugable-brand docking stations. This appears to be a slightly newer model of the ones I've successfully used in the past: plugable.com/products/ud-ultc4k In any case, I would verify the specs of your exact model laptop to confirm that it supports "USB-C DisplayPort Alt Mode Output". You may need to install a driver to enable this. Another suggestion is to just buy a good brand dock from a reputable vendor on Amazon. You can always return it if it doesn't work. 😉 But that is what I would look for: A Lenovo dock listed as compatible with your *specific model* laptop, or a generic dock from a reputable manufacturer such as Plugable, that you can return if it doesn't work right. Good luck, let me know how it works out!
Hi! The USB receiver for the wireless keyboard and mouse just plugs into any available USB port. In this particular setup you can see the receiver plugged into one of the front ports on the dock at 0:45 seconds into into the video. You could also plug it into one of the USB ports on the back of the monitor or on the sides of the laptop. Personally I recommend plugging it into the dock so that it's always there with the rest of the equipment.
For reference here is the wireless keyboard & mouse combo shown in the video. It's just a standard Logitech MK345 combo, which is a basic $35 set. Of course there are thousands of different models of wireless keyboards & mice available, this is one we've found works well for our basic business needs. 😊 www.amazon.com/Logitech-MK345-Wireless-Combo-Right-Handed/dp/B00QXT5T3U/
Hi! Thanks for the comment. You need to change the display setting from "duplicate" to "extend". It's in slightly different locations depending if you are using Windows 10 or Windows 11, but you can see it in this video starting around the 3:30 minute mark.
@@How.Dare.You. I'd go back and double-check your settings. If all three monitors are showing the same thing on their displays, you need to change it from "duplicate" to "extend". You may also need to hit "okay" or "apply" to any sort of messages that pop up. If you are unable to extend to three screens, try just doing it with one external display connected. See if you can extend to one. It may be your laptop doesn't have the graphics horsepower to drive three separate screens. So I'd start by adding one (plus the internal screen), then add the second external screen once you have the first one working correctly. You may also want to make sure all your Windows updates are applied, as well as any manufacturer-specific graphics card drivers. For example, if your laptop has a graphics chip by NVIDIA or AMD, you may need to update specific drivers to enable full capabilities. Hope this info is helpful. Good luck!
@@How.Dare.You. If you'd like to post the specifics of your exact setup and a picture of where you're getting stuck at, I may have more suggestions for you.
I’m trying to set up my home office as I’m going to be working remotely soon. I have the same dell docking station and two dell monitors. Do you just connect a display port cable from each monitor into the docking station?
Hi Alecia! Yes, that is correct. Each monitor will require a power cable, DisplayPort cable to dock (to provide video signal), and optionally you can also run a USB cable from the monitors to the dock, as well (if the monitors have built-in USB hubs). This sketch of the wiring diagram might help you: imgur.com/a/mPD14NL Good luck, let us know if you run into any trouble!
@@CompTechMikehi! So I have two Dell E2221HN monitors and the docking station. Those monitors don’t have a place to plug in display port cables. So how would I connect them to the docking station?
@@aleciaroberge5837 Hi Alecia! I always recommend using DisplayPort cables for highest quality video and simple connections. Since your monitors are a little bit older, you might try some DisplayPort-to-HDMI cables like these: Rankie DisplayPort (DP) to HDMI Cable, 4K Resolution Ready, 6 Feet a.co/d/czD2C9r Hope this helps!
@@CompTechMike Thank you! And those will work even though the HDMI side of the cable would be going to the monitor, and the DisplayPort cable would be going to the docking station? Just want to make sure before I buy them!
@@aleciaroberge5837Hi! That is what they are for, yes. Cables with a DisplayPort connector on one end and an HDMI connector on the other. They are highly rated on amazon and I've used them successfully myself in the past, so while I can't "guarantee" they would work, in my opinion there's a pretty good chance that they will. There are also other types of cables on Amazon you might want to check out, just search for things like "DisplayPort to HDMI", lots of options come up. 😊 Good luck, if you try them let us know how they work out for you!
hey I have a laptop with one hdmi port and one usb c port. I have two external displays I want to use as monitors and be able to extend the screen over those two laptops (and more than likely disable the laptops screen while doing so) Can a dock make this happen for me? now for the kicker, the two external monitors only have vga and dvi options. is there a dock or a set up i can do to make this dream a reality? can you recommend a dock that will do this? I'm willing to buy vga/dvi adapters
Hi there! Thanks for the comment. For reference, what is the exact make and model number of your laptop? While most laptops support docking station connections through their USB-C ports, not all do. You may want to verify compatibility with the exact specs of your hardware. Yes, you can certainly cobble something together with various adapters. However my recommendation would be to use a proper docking station. Your monitors sound pretty old, so an older, lower-end model docking station may work well for you. Personally we've had pretty good success with "Plugable" brand docking stations. I would recommend a dock that has DVI and HDMI outputs, since HDMI can easily be converted to DVI with a simple cable and doesn't need any potentially "more problematic" adapters. Hook one monitor up with a standard DVI-to-DVI cable, and the other with an HDMI-to-DVI. Ignore the HDMI 4K port on the dock, use the two ports on the left (DVI + HDMI). Here is a link to the docking station I would recommend: www.amazon.com/Plugable-Charging-Support-Power-Delivery-Thunderbolt/dp/B01FKTZLBS And here is a link to the HDMI-to-DVI cable: www.amazon.com/BlueRigger-Speed-Adapter-Cable-Meters/dp/B004S4R5CK/ref Hook everything up like this: imgur.com/a/R4ll1xk (image hosted on Imgur) Here is a link to another video in this series that shows more about docking stations. I recommend watching this, as well: ruclips.net/video/4ytTXViarO8/видео.html Hope this helps!
@@CompTechMike Hi! Thank you so much for the response! I am going to check out what you recommended. To answer your question about my computer it is a HP Pavilion Gaming laptop 15 w/ these specs : Processor AMD Ryzen 5 4600H with Radeon Graphics 3.00 GHz Installed RAM 16.0 GB (15.4 GB usable) Device ID 32DEDEEA-25CE-4254-B5BC-A21896526C16 Product ID 00325-81913-35296-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display
@@CompTechMike once again thank you so much. i dont think ive ever gotten such a good and detalied response before by anyone. Is there by any chance a cheaper dock you can recommend?
@@_BRNBRK Hi again! Glad that information was helpful. AMD Ryzen 5 is kind of a lower-end processor, but should have the horsepower to drive multiple monitors. If you want to send me the exact model number of your laptop I can look up the full specs. Model number is usually printed on a sticker somewhere on the top or bottom of the unit. This article might be helpful to locate that information: www.hp.com/us-en/shop/tech-takes/how-to-find-hp-laptop-model-number Regarding the price of the docking station, it's kind of a challenging time to be buying them right now. Between the shift to work-from-home over the past two years, global pandemic, and also the worldwide supply chain issues and chip shortage, prices have gone up significantly. Some of the more higher-end Dell docks have increased in price over $200! That particular dock was $179 just a couple weeks ago. So in a couple of weeks it's increased in price by $50. That's pretty steep! In any case, I recommend shopping around. You may be able to find a less-expensive one on sites like eBay or Newegg. I recently saw used docks of that same model going for as little as $10 bucks. You can, of course, pick up a different model. Search by reviews on sites like Newegg, Amazon, etc. I just recommend it because that's one of the models we use here so I'm familiar with its capabilities. You might also look on HP's website if they have a dock they recommend for your particular model laptop. Good luck!
How do you make the taskbars work independently in each monitor? When I click on an icon on an extended display(not Main) the window opens on the main monitor. Thanks
Hi! The settings you are looking for are: Combine taskbar buttons --> When taskbar is full Multiple displays --> Show taskbar on all displays --> Toggle On Show taskbar buttons on --> Taskbar where window is open and Combine buttons on other taskbars --> When taskbar is full I show those settings briefly starting around the 7:10 minute mark.
Hi Mike, not sure if you'll get my question, but I'll try anyway. I've just bought the Samsung Odyssey G9 Neo monitor. I've connected it to my MacBook Pro 13" M1 through a CalDigit ST4 dock. I bought the CalDigit dock before I found out the MacBook Pro M1 doesn't support two screens. The CalD only has one "monitor out" USB-3 output, although it has ample outputs altogether. In my online seminars using MS Teams, I need to see my participants whilst sharing my screen. I opted for the ultra wide because I didn't want to buy two 27" screens. So, here my question: Is it possible to use two powered docks connected together? I am currently looking at one of the Dell docks which has ample display-port/HDMI outputs. I don't want to lose the CalD hence my question regarding the link up. Would really appreciate your input here. Thank you 🙏
Hi! Thanks for the comment. I'm afraid I'm not familiar with any of the hardware you listed. We don't use any Macs at any of my offices and I've never used a CalDigit dock before. If I understand your question correctly, you're trying to connect two screens to your MacBook Pro M1. And since Apple doesn't include external monitor ports or multiple USB-C, you've connected it to one dock, and are then trying to daisy-chain that dock to another, correct? In my opinion, that's not very likely to work. Somebody did bring a Mac into our office once and we were able to get it to work sort of, but I think that was connected to a Dell WD19TB docking station. And I can't recall if it supported two screens, even with that. It's possible that it might have but us (not being Mac people) couldn't figure out how to get to the "display settings" to make any sort of adjustments. Just googling the specs of that monitor (it's a 49" monitor!?) I wonder if a laptop would even have the graphics horsepower to drive multiple of them? Honestly all I can suggest is you try asking this question on a Mac-specific forum. There must be plenty of professional Mac users out there who've figured out a supported way to connect dual screens to their MacBooks. Unfortunately we're not one of them. We're all pretty much just standard Windows business PC users here. Without having access to that specific hardware I can't really tinker around with it for you. 😥 Good luck! If you figure it out, let me know. 🙂
Mike. You need to publish a book, or something. This tutorial has been the best I have ever seen as far as setting up dual monitors, and you have an excellent way of presenting the information and the details involved. Thank you very much!
Hi Mike, I have done the setup but my external monitor is entering power saver mode when system is locked or power on and it is not accessible , please help on this how to remove from power saver mode.
Hi! If the monitor says it is "asleep" and not waking up, it is usually because the monitor is not being detected by the computer. What is your exact hardware and how do you have it connected? I'd go back and double check all of your physical connections. Make sure everything is tight, and the cables are okay. Also, if your monitor has multiple inputs (for example: DisplayPort, HDMI, VGA, DVI) make sure that the correct input is selected (by pushing the buttons on the front of the monitor).
My personal laptop only has a HDMI port and I have this same docking station I use for my work laptop at home. Is there an adapter you know of that can plug the type c cord from docking station to it and then plug into my laptops HDMI port to work with the docking station for my dual monitors??
Hi! Thanks for the comment. I'm not entirely sure I understand your question. Just to confirm, are you saying your laptop does not have any USB-C ports at all? What is the exact make & model number of the laptop? If you can provide the exact model number I may be able to recommend a docking station or adapter that might work with it.
Hi! We usually buy them directly from our Dell rep, but you can also buy them on Amazon or most other online electronics sites. Here's the link for Amazon: www.amazon.com/Dell-Thunderbolt-Docking-Station-Delivery/dp/B07V867LW4/ Prices are up a lot right now because of the chip shortage and supply chain issues, but it looks like they still have them in stock. Good luck!
Hi Jose! Thanks for checking out my dual monitor training video. Regarding being able to close the lid, this is one of the most frequently asked questions. The answer is, "it depends". Not all laptops support this. And not all docking stations support this. It also depends on your Windows settings. To test if this will work with yours I recommend going to the Windows Control Panel --> Power Options --> Change what closing the lid does --> and change the dropdown so that it says "When I close the lid: Do nothing". By default it may be set to go to sleep when you close the lid. I've posted a screenshot of the settings at this link: imgur.com/a/LdbfVVm (image hosted on Imgur) Some laptops require adjusting BIOS settings as well, but I'd try this setting in Windows first. Also, some docking stations (like the Dell WD-series model shown in this video) have a separate power button so you can turn the laptop on or off without even opening the lid. Hope this helps!
Quick question. What if the docking station doesn't have an HDMI cable port but the laptop does? So I am connecting the hdmi cable to the laptop, thats in the docking station. Connecting the dp cable to the docking station. But it only shows either the hdmi or the dp. But not both.
Hi! Thanks for the comment. It depends on the laptop, but that should be a supported configuration on most laptops. Have you tried checking in Device Manager and Display Settings if both devices are visible on either of those pages? Your better option may be to get a docking station that has both DisplayPort and HDMI connections. There are several models available that have both, such as the Dell WD19TB and Lenovo Thunderbolt 3 Dock Gen 2: www.amazon.com/Dell-Thunderbolt-Docking-Station-Delivery/dp/B07V867LW4/ www.amazon.com/Lenovo-ThinkPad-Thunderbolt-40AN0135US-Capability/dp/B07M6S81CM/
great vid... just about to buy 2 screens with new laptop... so, If I dont want to use the laptop screen, (just the two larger monitors) , what settings do I need to do?
Hi! Thanks for the comment. First you'll need a docking station that supports this (not all of the cheaper ones do). I recommend look for a docking station that has an external power button (for turning the laptop on and off with the screen closed) such as the Dell WD19TB model shown in this video. Power button looks like this: imgur.com/a/yE21UCj (picture posted on imgur) Then you'll need to adjust your power settings to the laptop doesn't go to sleep or hibernate when you close the lid. Power settings look like this: imgur.com/a/TCKxPdL Hope this helps!
Hello - I have an HP laptop and Dell monitors and docking station. I have two Dell monitors as well and it all worked together fine with no issues. I have a new HP laptop and plugged the docking station in and now I can't access the monitors.
Hi! I would start with the obvious stuff first. Power cycle everything, including the dock. Any difference after that? You didn't mention what model dock you have. Does it require specific drivers? You may need to download the drivers from your manufacturer's support site, if they don't install automatically. Also, what is the model of the new laptop? Is it compatible with the old dock? Does the laptop use Thunderbolt (little lightning bolt next to the port)? Do the monitors show up at all in Device Manager or Display Settings? Maybe they just need to be enabled? Last, just go through and verify all of your connections are tight. May be something as simple as a loose wire. Give me the specific model numbers of your hardware and maybe I can offer some more suggestions. Good luck!
I need help. The display monitor is not detected & it is so hit or miss. Where is a good place to learn how? A phone call singer at or right here in comments. Thanks so much.
Hi! Thanks for the comment. I'm sorry to hear you're having trouble with your docking station setup. Unfortunately it's impossible for me to cover all of the possible models or potential issues/challenges in a RUclips comment. However I can recommend a few things. First, go through and double-check that all of your connections are tight and that you are using good quality cables. I recommend DisplayPort cables, assuming all your hardware supports that type of connection. Second, make sure all of your software and drivers are up-to-date. That includes Windows, Intel drivers, any manufacturer-specific drivers (such as Dell or HP), and if your laptop has a video chip by NVIDIA or AMD, make sure you have the latest software from them installed, as well. Third, make sure your BIOS and firmware are all up-to-date. You can download firmware and drivers for most docks from your manufacturer's website. Like I mentioned above, I recommend always using good quality hardware. Can't tell you how many problems I've seen because a person had a lower end dock or poor quality cables. Verify that your dock is compatible with your particular laptop. I.e., if you're using a Dell laptop use a recommended Dell dock, or if you're using a Lenovo laptop use a Lenovo dock. While the manufacturers have come a long way towards universal compatibility, we're not entirely there yet. Also, try not to use any adapters. Remember - every adapter is another potential source of failure. You might want to go back and review the diagram (sketch) for the setup shown in this video. You can see that here: imgur.com/a/mPD14NL (image hosted on Imgur) If your monitors have multiple inputs, make sure you're using the right ones. Check for any device errors in Windows Device Manager. There's not really any one "secret" that will make this work 100% of the time. Mostly it's just a matter of using good quality equipment and setting it up right. If you'd like to comment back with your specific model of laptop, docking station, and monitors, I may have more suggestions for you. In the meantime I recommend re-watching this video, also some of the others in this series (links below) may be helpful. Good luck! How to set up a laptop docking station: ruclips.net/video/4ytTXViarO8/видео.html Dual and triple monitor docking station training video: ruclips.net/video/hIEobv1rhyA/видео.html How to connect an ASUS ZenBook 14 to a docking station: ruclips.net/video/8HL0t2_P8fg/видео.html How to set up dual laptops with a KVM switch: ruclips.net/video/-r84fIaxae4/видео.html Review of Planar dual, triple, and quad monitor stands ruclips.net/video/R1UhEVdzwzU/видео.html
Hi! Thanks for the comment. I'm not familiar with that particular piece of hardware but just looked up it's specs real quick. From what I could see online it appears to be a pretty low end device, with limited product compatibility. What is your exact model of laptop? Do you know if it supports DisplayPort Alt Mode? (this is listed as a requirement on the Anker site) Also, what is your exact model of monitors? Are you getting a mirrored image on the displays? Or no image at all? Comment back with the exact specifics of your laptop and monitors and I'll try to help you. This Anker device may work in theory (assuming your laptop meets the requirements) but in my opinion you'll save yourself a lot of hassle by getting a docking station designed specifically for your model of laptop.
Just the info I needed to help with setting up my tradeing station. 2 monitors and my laptop. Laptop for discord, 1 monitor for charts and other for my brokerage.
You're welcome! Glad to help. Good luck trading, make that $$$. When you strike it rich, don't forget the RUclips content creators who helped you along the way, LOL. 😄🤣
I have the dock but it's pointless since my laptop doesn't have USC-C Port. I want to have dual monitor setup (2 external monitors) but I only have 1 HDMI Port. Is HDMI Splitter my only option?
Hi! Thanks for commenting on my video. What is the exact make & model of your laptop? There may be other options. An HDMI splitter is not going to work for you -- that will only give you the same picture on two monitors. If you have USB 3.0 ports ports you may be able to use something like one of these: www.amazon.com/StarTech-com-USB-HDMI-Adapter-External/dp/B00H91BQ7Y/
@@CompTechMike Thank you for your prompt response. I have a Dell Inspiron 15 7559. Thank you for product recommendation, I have actually looked into these, correct me If I'm wrong - Don't they limit Hz? Thank you for your time
@@zohebmakani4844 Hi! So I googled that model laptop and literally the first thing that came up was a review saying "This is the worst laptop I've ever owned"... LOL. 🤷♂️ Well, since you are stuck with it, it doesn't look like it has any other video output ports. I was hoping you might at least have a DisplayPort port, but nope. Looks like your only option is going to be one of those USB 3.0 adapters. They make them with HDMI, DisplayPort, DVI, and VGA outputs (although I would avoid VGA because it is garbage, if possible). It does look like most of them have limits on resolution and refresh rate, but I'm assuming you're using this for business productivity or school and not gaming, so that shouldn't be a big deal. I'd look for one that offers 1920x1080 at 60Hz output, which is a pretty standard display rate. Good luck!
Hi! Thanks for the comment. I sounds like you need to re-visit your Windows Display Settings. Right-click on any blank area of the Windows desktop and select "Display Settings". From there you should be able to change each display from "duplicate" to "extend", and arrange them to suit your particular layout. You may have additional settings depending on your particular make & model of laptop. Intel, AMD, and NVIDIA each have their own settings tools. But I'd recommend trying through Windows settings, first. Recommend re-watching this video starting at about the 3:25 mark and checking the settings for each of your screens that they are set to "extend" and not "duplicate". This second video might be helpful as well: ruclips.net/video/8HL0t2_P8fg/видео.html Good luck!
I’ve tried plugging in a monitor into the usb-c using a hdmi to usb-c cable but this didn’t work. I’ve been told this is because my is -c port does support graphics???? Using the docking station you have used will this support two monitors if what I’ve been told about my usb-c port is correct. Thanks
Hi! Thanks for the comment. You are correct - some USB-C ports, especially on lower end or "bargain" laptops do not support connecting monitors. In this case, it is unlikely that any docking station would work. What is the exact make & model of the laptop you have?
Great video! This helped me solve an issue that I have been struggling with for months. I'm so glad that I found this video. Thank you! Thank you! Thank you!
Sorry to hear that! What is the exact model of your laptop, docking station, monitor, and what type of cables are you using? If you test the monitor by itself (plugged directly into the laptop) does it work then?
@@CompTechMike LOL - I did that next after commenting, and I got the same nonrecognition - so I am thinking that something going on with that monitor. It is an HP242.
@@pearlteague yes, if the monitor doesn't work at all - even when plugged directly into the laptop or another computer - chances are it's an issue with the monitor. You might also try pressing the buttons on the front of it - to see if any menus or input selections come up on the screen. There's always the possibility (however slim) that it's locked on the wrong input or that someone has turned the brightness all the way down. 😉 I'm assuming the power cord is plugged in and the power light is on and all that. It's probably the monitor. Personally I only recommend Dell P-series (Professional) or U-series (Ultrasharp) monitors. Good luck!
Hello Mr Smith, after multiple tries reconnecting, unplugging and replugging DP cable, my 2 monitors says no DP signal. Why is that happened? Need your assistance please
Off-hand I can suggest a couple of things, such as press the button on the front of your monitor to select the correct input. You might also check that you're plugged into the correct input (some monitors have multiple DisplayPort plugs, one for input and one for output, so obv. you'd need to be plugged into one for input). If you can give me your exact make and model numbers for your specific hardware I may have more suggestions.
My monitor is P2422H, and the cable was connected to correct DP port (there is no other DP port at the back of thecmonitor). Docking station is Dell universal dock- D6000. Cable HG79R-HTN1-13M (not really sure if this is correct). I also tried to turn off the monitor and even the power supply. By the way both monitors is not working sadly
Hi, I have a similar set up, of sorts, with a Lenovo x220 and two large Dell monitors. With the laptop I also have a docking station - which gives me Display Port twice ..... and so on. My question is that each of my Dell screens has a sound bar attached underneath (at the front). If I want to move say a RUclips video from my main left screen (as you have) can I then get the sound to follow the image? At the moment, if I move RUclips across to the RH screen - the sound stays on the LH monitor (or its soundbar to be more exact). It sounds like a small problem - but is is slightly annoying..... Any help would be appreciated, (have tried various different wiring and plugging in connections - but nothing seems to work / fix). Thanks.
Hi! I think that's a Windows setting, where you select your sound output device. It's the same thing as being on a Zoom or Teams call and wanting to switch from using your external speakers and mic and switching to your headset in the middle of the call (without disconnecting and reconnecting the call). I've had hit-or-miss luck just plugging something in, usually you do have to go through the settings and tell Windows what audio output device you want to use. I guess one thing to consider is how are the sound bars connected? Are they pulling the audio over DisplayPort or are they connected to 1/8" aux jacks? Could you wire them together and use both sound bars at the same time? www.amazon.com/UGREEN-Splitter-Extension-Earphone-Compatible/dp/B00LM0ZGK6/ You might also check out this thread on Reddit: www.reddit.com/r/Windows10/comments/46b99p/how_do_i_make_windows_automatically_switch_all/ They recommend using a lightweight audio switching application that runs in the background. Looks like the app is free, may be worth checking out? www.audioswit.ch/er Hope this helps!
Hi! Thanks for commenting on my video. Not entirely sure I understand the question? As a long-time IT pro, I strongly discourage against the use of "adapters". Every adapter you add is just another potential point of failure. Instead I recommend purchasing a high quality docking station. If your laptop has USB-C output, the Dell WD19 and WD19TB models are very nice (use the regular WD19 if you have USB-C DisplayPort, or the WD19TB if your laptop has Thunderbolt. You can identify this by a small "DP" symbol or a small lightning bolt next to the port). This link has photos and some additional information: www.pcmag.com/news/thunderbolt-3-vs-usb-c-whats-the-difference What is the exact model laptop you have?
@@CompTechMike thank you for replying, I have and asus x5 laptop and want to connect a vga monitor and a drawing screen (with hdmi) to my laptop but it doesnt have a type c port and only one hdmi. i want different displays on all 3 monitors. Can you please help
@@wikus_vt1234 Hi! ASUS laptops are pretty limited with what you can do with them. What is the exact model # of your unit? It may be on a small sticker on the top or bottom of the unit. I'd like to be able to look up its specs.
Hi! Thanks for checking out my docking station training video. We generally order most of our computer equipment from Amazon, Newegg, or directly from Dell. For monitors we generally only order the P-series (Profesional) or U-series (Ultrasharp) hardware. Hope this helps!
Hi! Thanks for the comment. This question is pretty variable. Most laptops will automatically charge over the docking station connector. Otherwise they'd just run off battery until they died. However, depending on the model, you may be able to change those settings in BIOS. For example, most Dell's have a variety of charging modes, such as "adaptive" or "express charge". Some you can set to charge more or less during peak hours. If you use the laptop primarily plugged in there's a setting for that (where it barely charges at all). So in short, generally yes. But it depends on the exact model of laptop and what its capabilities are.
Hello, just to follow up with you again. As I mentioned before, the feature you're asking about is specific to various laptop's BIOS settings. Not all models can do this, it depends on what settings they have. Here's a link to a few screenshots taken from several models of Dell Latitude. In these screenshots you can see they have options including "adaptive", "Standard", "ExpressCharge", "Primarily AC Use", various advanced battery charge configuration settings, and also the "custom charge start" and "custom charge stop" percentages. Using these you could, for example, tell the unit to stop charging the battery once it reaches 90% full capacity. I think this would achieve what you are asking for, assuming your particular model laptop supports this feature. Link to screenshots here: imgur.com/a/5sWYkKg (images hosted on Imgur)
Hi! Thank you for the helpful video! I have the Dell WD19S docking station. Every time I close my laptop, the monitors shut off as well. Is there a setting that can change this? Thank you!
Hi! Thanks for the comment. The behavior you are describing is normal. It is because your laptop is configured to go to sleep when you close the lid. Most laptops are configured by default to do this. To change that you need to go into your system settings and change the behavior from "hibernate" or "sleep" to "do nothing" when you close the lid. See this screenshot (hosted on imgur): imgur.com/a/TCKxPdL
Hey Mike! The display setting won't allow me to extend the display it instead has the 1I2 mirror image I have an LG laptop with a C port and HDMI port and two monitors HP and Acer with HDMI ports and an HDMI splitter.
Hi! The HDMI splitter is your problem. You need to use a real docking station or separate independent external monitor connections. For example, if your laptop has an HDMI output and a USB-C output, and you have two monitors with HDMI inputs, you would use a straight HDMI cable from the HDMI output on the laptop to the HDMI input on the first monitor. For the second monitor you would need to use a USB-C to HDMI adapter. For example, this one might work: www.amazon.com/uni-Thunderbolt-Compatible-MacBook-Surface/dp/B075V5JK36 Although a better solution, since you said your laptop has a USB-C port, is to locate a compatible docking station. A good tip is if your laptop supports Thunderbolt, get a Thunderbolt dock (such as the Dell WD19TB shown in this video). Look for the picture of a lightning bolt next to the port. If the laptop doesn't support Thunderbolt, a more generic one such as this Plugable model may be fine: www.amazon.com/Plugable-Charging-Support-Power-Delivery-Thunderbolt/dp/B01FKTZLBS/ TL;DR. Get rid of the HDMI splitter and use a real docking station. 😉
Hi! Thanks for the comment. I'm not entirely sure I understand the question. I'm assuming you have a cable modem or home router/gateway (provided by a vendor such as Comcast/Cox/Xfinity), then you plug the Ethernet cable from your cable modem into the dock, and you plug your laptop into the dock, it should all just work. I mean, if you plug the cable modem into the laptop it works, right? Then it shouldn't be any different if you plug the cable modem into the dock and the laptop into the dock. Plug everything all into the dock together. As long as you don't have some kind of defective hardware or misconfiguration, it should all "just work". ☺
Hey Mike. What about the screen resolutions for both monitors. More specifically the hertz . Is it possible to run one monitor at 120hz ? The other at 60? Thank you.
Hi TJ! Thanks for checking out my dual monitor training video. Regarding your question, the docking stations we buy here are primarily for business use and only support 60Hz. 120Hz is more typically a game setting, so not really something we look for here. However there are many different models of monitor, dock, and laptops, that do support this. So the best answer I can give you is "it depends". You'd have to read the tech specs. If your laptop, docking station, and monitor all support this, then you should be able to do what you are suggesting. Good luck!
Thank you!! This was very helpful in setting up my work station at home. I did have to look up the steps to close your laptop and keep the desktop monitor operating.
You're welcome! Glad it was helpful. I normally keep my lid open and use it as another screen. Not all laptops support being closed while staying on, but the setting is usually under the "Additional power settings" --> "Choose what the power buttons do". Or you can go to Control Panel --> Power Options. See image: imgur.com/a/TCKxPdL
@@CompTechMike I would love to use the laptop as a 3rd screen but as soon as i plug it in only one of the screens works, it says it's screen 2 but stays blank ?
@@richardbyrne7907 Hi! What is your exact model of laptop and exact model of docking station? Some very old and low-end laptops do not support having three displays connected, although most newer hardware supports this. Have you checked the Display Settings to make sure that they are all set to "enabled"?
Hey mike… learned some by watching your videos. I’ve a station, a WD-15. In the past, I was able to comnect 3 monitors, and my laptop monitor. Now when I connect the new laptops, only the orignal external or laptop screen get signal. Is there any alternatives, such as usb hubs and usb to hdmi adapters. Ugh it’s for work and i have a feeling I’ll have to repair my laptop screen that was broken by a made. FML
Hi Nigel! Thanks for checking out my video. Glad it was helpful. Personally we've decommissioned all our WD15 docking stations as we found them "problematic" at best. All our newer systems have WD19TB or WD22TB4 docking stations, which we've had a lot more success with. One of my complaints about the WD15 is its selection of ports. To connect monitors you've got the one Mini-DP, one HDMI, and one legacy VGA connector. So that means you're juggling a variety of connectors that aren't very common on most monitors. You'll usually need an adapter or two, which can cause additional sources of failure. Personally we had the best luck with the WD15 when connecting two external monitors, one via Mini-DP to DisplayPort cable and one using an HDMI cable (most of our monitors have either DisplayPort or HDMI input, with DisplayPort being preferred). We don't use any VGA stuff. Without having it in front of me it's tough to say what your particular issue is. I'd recommend going back and double-checking all your cables and connections, including the power supply going to the dock. An insufficient power supply can cause a lot of random issues. Also recommend updating to the latest firmware. You can find the firmware update utility for the WD15 on Dell's website here: www.dell.com/support/home/en-us/product-support/product/dell-dock-wd15/drivers You might check that the inputs on your monitors are all set correctly (if the monitors have multiple input sources) and that the devices are showing up correctly in Device Manager. Also check your display settings (duplicate & extend, as shown in this video). One other idea is to disconnect everything and reconnect one device at a time, testing to make sure each works. Then plug in the next piece of equipment, make sure it works, etc. If you have another laptop or dock you can test with also, that's another option. Will help you rule out whether your issues are with a software config or specific piece of hardware. Worst case scenerio you could always try various adapters, like these: USB 3.0 to HDMI adapter: www.amazon.com/StarTech-com-USB-HDMI-Adapter-External/dp/B00H91BQ7Y/ USB-C to HDMI adapter: www.amazon.com/Adapter-BENFEI-Thunderbolt-Compatible-MacBook/dp/B08KWG243P/ However as I mentioned above, I'm not a fan of adapters. Each one just increases the potential points of failure. You didn't state your specific model of laptop but I'm assuming it's some kind of reasonably-modern Dell Latitude business-class model. Most of those are generally able to support three screens (or more, if they have the upgraded graphics chip). I'd recommend ditching the legacy WD15 dock and picking up a new WD22TB4 dock, assuming the laptop has Thunderbolt. You can see more about that dock here: www.amazon.com/Dell-WD22TB4-Thunderbolt-Dock-USB/dp/B0B13Y2QVW/ Last, I recommend this video which shows more about different types of docking stations: ruclips.net/video/4ytTXViarO8/видео.html Hope this helps!
Hi! Thanks for the comment. My monitors use DisplayPort connections so no VGA cable needed. VGA is a very old standard. I would recommend DisplayPort, HDMI, USB-C, or DVI over VGA, depending on what your monitors and dock support. Here's a sketch of how I typically set mine up (image hosted on Imgur): imgur.com/a/mPD14NL Good luck!
@@CompTechMike I was thinking if I have a docking station I could simply plug my two monitors and laptop straight into that and be fine. Right? Hopefully all USB-c
@@thereelaccountant9246 you're welcome! Monitors that support USB-C video input are still pretty rare. But are becoming more standard as newer models are released. Some of the newer USB-C ones can even charge a laptop, which almost eliminates the need for a docking station. In the meantime I use DisplayPort for pretty much everything. Glad the sketch is helpful!
Hi! We purchase a variety of docking stations. If your laptop supports Thunderbolt (has a little lightning bolt by the USB-C connector) one of the best docks is the Dell WD19TB. Here is a link to that dock on Amazon, and its support page on Dell (where you can download drivers and firmware updates): www.amazon.com/Dell-Thunderbolt-Docking-Station-Delivery/dp/B07V867LW4/ www.dell.com/support/home/en-us/product-support/product/dell-wd19tb-dock/drivers If your laptop *does not* support Thunderbolt but *does* support DisplayPort-over-USB-C, you can save a little money and go with the non-TB model (WD19): www.amazon.com/Dell-Docking-Station-Delivery-DisplayPort/dp/B07S3XHMP1/ www.dell.com/support/home/en-us/product-support/product/dell-wd19-130w-dock/drivers A less expensive model that we also use is this one from Plugable: www.amazon.com/gp/product/B0779K9DG2/ We always try to use DisplayPort connectors for connecting our docks and monitors. If you have older monitors that do not support DisplayPort, here is a Plugable-brand dock that has two HDMI ports: www.amazon.com/gp/product/B01FKTZLBS/ Here is a link to some high quality DisplayPort cables (for any of the above three docks): DisplayPort 1.4 (8K): www.amazon.com/gp/product/B07VVJZJ2P/ DisplayPort 1.2 (4K): www.amazon.com/gp/product/B0894G192T/ Last, here is a link to a video that shows a lot of different types of docking stations and how to hook them up. Docks are in pretty high demand right now due to the chip shortage and supply chain issues. Hope this helps! ruclips.net/video/4ytTXViarO8/видео.html
Hi! Yes, unless your Mac has two separate video output ports, you will need to purchase a dock compatible with your particular model. If it has Thunderbolt, many Thunderbolt compatible docks may work (such as "Plugable" brand) or you may want to purchase an Apple specific dock. Good luck!
I connect HDMI to the monitor directly but the display is the same I can’t change it (the display setting can’t be changed from a remote session) please assist if you know, thank you
Hello! You are correct, display settings cannot be changed from within a remote session. You will need to exit out of the remote session and change the display settings prior to starting/entering into the remote session. Hope this helps!
Thank you for the video. Do you know if it's possible to have one of the extended screens display on two devices?? For example, you have 3 screens there. If two of them showed screen "2" and one showed screen "1"?
Hi Braden! Thanks for checking out my video. Assuming you are running any remotely recent version of Windows, when you disconnect the laptop from the docking station all open windows and icons will automatically move and resize as needed to fit on the laptop screen.
@@CompTechMike Great! Thank you. I’m going to use this video to get my system connected when my monitors arrive. I appreciate you taking the time to create the video and inform us.
@@bradenevans514 You're welcome! Glad to help. I have a few other videos in this series. You might want to check out this one, next, if you still have any questions: ruclips.net/video/4ytTXViarO8/видео.html Good luck!
Hi! Thanks for the comment. WD19-series docks have been great performers for us. We've got a few dozen of them now (WD19, WD19TB, WD19TBS). No major issues. Just download all the firmware updates and drivers from Dell's support site. Hope they work well for you!
Hi! Thanks for the comment. If you watch the entire video you will see how to set the screens to show different images. For example, a web browser on one screen and a word processor on the other. Or a database on one screen and a spreadsheet on the other. At my jobs everyone uses multiple screens. Some "power users" have as many as five, including a wall-mounted TV used as a screen. Great for presentations! 😊
This video was helpful, but I was given 2 monitors, 1 laptop, a dock, and 1 VGA cable and 1 HDMI cable how do I set that all up?? They gave me all used equipment with no instructions on how to connect the cables. ☹️
It sounds like whoever gave you that equipment didn't give you very good instructions. Maybe they should have made a video. 🤷😆 What is the specific model of dock? And what is the specific model of monitors? Maybe the dock only has one HDMI output and one VGA output, so you have to use those connectors?
@@chelsieadams9507 is it a Pro3X? Big wide one that the laptop physically clicks onto the top of it? That's a very old model. And yes - it should have it's own dedicated power supply, usually 130 watts. Assuming it is a Pro3X, The monitor cables, power supply, and any accessories would plug directly into the dock. Then when you are ready to use it you'd just click the laptop down into the top of it to power it on.
Hi! Thanks for the comment. I've got a few laptops. The one shown in this particular video is a Dell Precision 5530. I7 with 6C/12T, 32GB RAM, 4K touchscreen. It's a few years old but with a few upgrades still works well for my purposes. Typically for our regular employees they get Dell Latitudes. Our current model we're deploying is Latitude 5520 with 11th generation I7, either 32GB or 64GB RAM, 1TB storage, 4K screen. We expect 3-4 good years of life out of our systems. After that they usually need a new battery and a few upgrades. I have many laptops more than 10 years old that still work well (with proper upgrades and maintenance). And desktops that are 30 years old that I still support and upgrade, lol. Hope this helps!
Hi! It depends on the capabilities of the laptop. Most laptops manufactured in the last 10 years are able to support at least two external monitors, provided you use a compatible docking station. What is your exact model of laptop?
I bought this docking station for my work Dell 7490 Latitude after seeing this On the dell web it said that this one was recommended Once everything was was plugged in I could not start it with power button on docking station had to open laptop to set up Screen came on to say it did not support thunder bolt I did get everything to work and laptop was changing but I had to keep it open My goal was to use two new 4k monitors I just bought and just use the two external monitors keeping the laptop closed and be able to turn on the system with the docking station on button Is this possible? Should I have bought something else ? I also Lenovo C940 YOGA as my personal machine and set it also the unit has to open to work also Any advice
Hi! I tested this configuration here with a Latitude 7490 (Non-Thunderbolt model) and a WD19TB docking station. I confirm that you will see a warning on a non-TB equipped laptop. You can press F1 to get past this, or press F7 to disable the warning. Once you get past the warning the laptop should boot normally, and you should see your Windows desktop displayed on the monitors connected to the docking station. From there I was able to shut down the laptop through Windows, and use the power button on the dock to turn the machine on again. So this setup should work for you as you desire. You may want to verify that the firmware for both the laptop and the docking station are on the latest versions (download firmware/BIOS for laptop and dock from Dell's support website). You may also want to check if your PC is set to hibernate when the lid is closed. It should work though. I'm testing it with identical hardware right here. Assuming you have everything plugged in correctly, I'd try again and make sure all of your firmware and BIOS is updated to the latest versions. Good luck!
Hi! Thanks for the comment. I wouldn't see why not, provided your laptop and docking station are powerful enough to support this configuration. Given the high resolution of those screens I would recommend using high quality DisplayPort cables rated for at least 4K. Here's a link to the ones we use: www.amazon.com/ivanky-DisplayPort-Braided-Display-Compatible/dp/B078HVDMW2
The docking station has a display port but the dell 32 curved monitor has regular hdmi port do i get cable that has display connectivity on one end and regular hdmi on the other? end
@@DerickChibilu ah, gotcha. I was looking at a slightly different model. Maybe this will work for you? www.amazon.com/DisplayPort-uni-Uni-Directional-Compatible-More-6-6ft/dp/B08FDGBCN6/
If you're asking a question please include the exact make and model number of your laptop, docking station, and monitors. Often this information is needed to provide a specific recommendation. Thanks!
@@CompTechMike Hola soy de chile y gracias por responder 🙏. Tengo un equipo Acer A514-53 y una docking station DWS19 que adquirí hace poco. Me reconoce el mouse y no así los monitores ( sin señal )....Eh intentado de todo y nada , tengo un monitor con HDMI y el otro con DP. Ya No se qué más hacer 🫠😞 siento que perdí el dinero porque no veo solución.
@@wolfhunter3465 Hi! Thanks for checking out my video. I'm not familiar with that model of Acer laptop but Google tells me it's a pretty low end model. That said, it should still have the "graphics horsepower" to drive a couple monitors at low settings. However the Dell docking stations such as the WD19 series and newer WD22 series work best with Dell laptops. You're going to get unpredictable results when used with non-Dell laptops that aren't fully standards-compliant. If you've already tried updating to the latest software and firmware and it still isn't working, It sounds like in your case, the Acer laptop isn't fully compatible with the Dell dock. We have many lower-end laptops from Asus, for example, that don't work with Dell docks. My recommendation would be to try the dock with a different laptop. This will help you verify if the issue is with the laptop, or the dock. My second recommendation is to get a docking station from another brand, such as "Plugable" that may be more compatible with your Acer laptop. Here's a list of their docks: plugable.com/collections/docking-stations?srsltid=AfmBOoqyUxh-oDg_B0shwn6_6osvmQWETvxwKHeo_vZClrpAmTWHUznN You might also check on your manufacturer's website for if they make or list any compatible or recommended docks. Good luck! Let us know how it works out.
Hi! Thanks for the comment. Just to clarify, are you saying it works sometimes, and other times it says "No DP signal"? Or does it not work at all? I'd suggest go through and double check all of your cables and connections. Maybe swap the cable with the working monitor and the non-working one, just to check for a bad cable. Also make sure you have all the latest Windows updates, drivers, Dell/Intel updates, as well as the latest firmware update for the dock. You can download that from Dell's support site. Also check for errors in Device Manager, and make sure the monitor is set to the correct input. Some have more than one DisplayPort port. Good luck!
@@CompTechMike the monitor works it just says no DP signal, But I think it might be the computer because its HP and not dell, even for the monitor that works its only functional with an HDMI cable, the docking station isn't doing anything, There is no light indicating it being on either only when I plug in the power and it starts up the fan
@@JayYuproduxtions Hi! Thanks for the comment. I'm not entirely sure I understand your response. Are you using an HP laptop with a Dell docking station? You may want to go back and check all your manufacturer hardware specs to ensure these two devices are compatible with each other. If not, you might want to try a different docking station, then add one device at a time to make sure it works. You can always test if the docking station itself is working with the laptop by plugging in some kind of simple device like a USB flash drive or USB mouse & keyboard into the dock, to see if they are detected by the laptop. Then add one device at a time to make sure each is working. If you want to comment back with the exact model numbers of your specific devices I may have more suggestions. Good luck!
@@JayYuproduxtions just saw your second question. While the industry is striving for better compatibility, we're not quite there yet. Not all laptops are compatible with all docking stations, and vise versa. Even a Dell docking station from 10 years ago wouldn't be compatible with a Dell laptop manufactured this year. My recommendations would be to look at your manufacturer's website and pick a recommended model from there. There are too many variables to answer in a RUclips comment, but personally I'd get an HP dock for an HP laptop. Good luck!
I connected dell laptop and mouse through dock system, everything works, but when I am trying to connect 2 screens to dock system, it doesn't work(( I can connect one screen directly to laptop, but I need two screens(
Hi! Sorry to hear that. What is the exact model of laptop, monitors, and docking station you have? Model number is usually printed on a sticker on the bottom. Are you getting any kind of error messages or are the monitors just not detecting a signal? What type of cables are you using?
@@khabibpogosyan2587 hi! In general, a modern laptop should automatically download any necessary drivers within a few seconds of being hooked up. You can always try rebooting it to see if that helps. You might also check Windows Updates or your manufacturer's support page for any specific software/drivers that may be needed. I would recommend going back and double-checking all of your connections. If the monitors have multiple inputs, make sure that the correct input is selected. If you comment back with the exact specifics of your hardware I may have other suggestions. Also recommend reading the other comments below yours for tips. Good luck!
This video was very helpful and I thank you. I was able to set up the two screens but I wanted to keep the sound from the main screen (Screen #1) and not from the second screen. How can I change that. When I go under Setting- Sound Output it shows: Choose your output device but it only identify the Screen #2. How can I change that.
Hi! Thanks for the comment. What is your exact model of docking station, and what is your exact model of monitors? How are the monitors physically connected to the dock? What type of cables?
Hi! I never heard back from you, but wanted to confirm that what you are trying to do should be possible. Here is a screenshot of my system (hosted on Imgur): imgur.com/a/hV1geqe In this screenshot you can see I have four audio output devices available. The built-in speakers on my laptop, both of my Dell monitors, and also my Logitech USB headset. I would recommend you go back and check all your wiring and connections. Not all wires support audio. For example, if one of your monitors is connected via a VGA cable, that monitor would not be able to output audio (because the VGA cable doesn't carry an audio signal). If you let me know the exact model of your laptop, docking station, and monitors, I may be able to provide more input. Hope this helps!
Hi! What is your exact model of laptop, monitors, and docking station? If you just need an additional HDMI port there are a variety of adapters you can use. If you tell me your exact model of equipment I may be able to suggest one. 😊
@@CompTechMike thanks - docking station has 1 hdmi it is a targus acp71eu. My laptop also has one hdmi it is a hp. I have two hdmi samsung montiors. Is it worth getting a docking station with two hdmi ports?
@@islamrewards2860 Hi! I just looked up the Targus ACP71USZ. That appears to be kind of a low-end model. I would not recommend that model docking station personally. However you should be able to use it with two HDMI monitors if you use a DVI-to-HDMI cable. Plug one monitor in to the HDMI port normally, and use the DVI port with a DVI-to-HDMI for the second. Here is a link for that cable: www.amazon.com/BlueRigger-Speed-Adapter-Cable-Meters/dp/B004S4R5CK/ Alternatively you could plug one HDMI monitor into the dock and one into the laptop, however my recommendation would be to pick up a more capable dock. You didn't provide the exact model number of your laptop, but if it has a USB-C port your better option would be to use a USB-C or Thunderbolt dock. Good luck!
Hi! Thanks for the comment. In general, the answer to your question would be yes - with caveats. Most decent laptops and docking stations should support operation with the lid open or closed, but not all do. One thing to look for is if the docking station has a separate power button. For example, in this image (hosted on imgur) of the Dell E-Port Plus and WD19TB model docking stations, you'll see I've highlighed the power buttons. This is so you can turn the laptop on or off with the lid closed. Docks without power buttons are less likely to support the configuration you're describing: imgur.com/a/WphIKhZ Also, you may need to configure your Windows sleep settings. You'll need to change "What to do when I close the lid" from "Sleep" to "Do nothing", as shown in this screen: imgur.com/a/T951FA3 Hope this helps!
Hi! That's a good question. I assume you mean "will the docking station work with a desktop"? I assume if your desktop has a USB-C port that supports either DisplayPort or Thunderbolt connectivity, it should work. That said, if you have a desktop and need additional ports (more monitor connections, or more USB ports, for example) I would recommend just adding an internal card. Many video cards are available that support 2, 3, 4, 5, or even six external displays, if that is what you're looking for. Adding a video card instead of a dock would be my recommendation. Good luck!
Hello! What model docking station do you have? For Lenovo equipment I've had pretty good luck using the Gen 2 docking station. Here's a link to the USB-C version of the dock: www.amazon.com/Lenovo-ThinkPad-USB-C-Dock-40AS0090US/dp/B07R68XHZ9 And here's a link to the Thunderbolt version: www.amazon.com/Lenovo-ThinkPad-Thunderbolt-40AN0135US-Capability/dp/B07M6S81CM/ Recommend the Thunderbolt version if your laptop supports this type of connection (check for a lightning bolt symbol on the side, or in the product specs for your particular model Thinkpad).
@@NickBEADG okay, so it's the older model. I'm familiar with those. They're usually pretty reliable. I'd suggest just going back and double-checking all your connections, make sure the dock has power, and check your Windows Display Settings. Do any devices plugged into the dock show up in Device Manager? Do the USB ports on the dock work? Are you able to test the dock with a different laptop? Or test the laptop with a different dock?
@@CompTechMike I think it's a thunderbolt 4. It doesn't recognize anything but it does power the laptop on. It's my only dock and laptop, given to me by my job
@@NickBEADG interesting. I thought most of that type of dock pre-dated Thunderbolt. Most other manufacturers have moved away from the "flat type". Just took a peek at Lenovo's website and it appears they are still selling docks like that. What is the exact model dock you have? What is the exact model of laptop? Have you checked Lenovo's website to verify compatibility? How is the dock physically connected to the monitors? What type of cables? Do the monitors appear to be getting a signal, or do they say something like "No signal, going to sleep"? Have you checked if there's any buttons on the monitors that need to be pressed? For example, if the monitors have multiple inputs do they automatically select the correct one or do you need to press a button on them to change the inputs? Have you checked if the monitors show up in Device Manager or Display Settings? Last, and probably obvious suggestion, if your work sent you all of this equipment did they send you any instructions? Do they have an IT department that may be able to assist you?
Mike, pretty complete. I have a Dell XPS with Dell K17A-001 Docking Station. Never set it up. I lost the manual at sometime. I Needed your video to go thru the Set up. My Dell Docking Station Model K17A-001 has 1 C Port out; 2 USB Ports, 3 SS Ports ((like USB), 1 ear phone Port; 1 HDMI Port; 1 IO Port; 1 Internet Port; 1 Com port. I did not see how you commected the Monitors. Currently I use HMDI out from Computer to Monitor. What is the difference of an USB and SS Port. Are you currently are using HDMI ports to connect the Monitors?
Hi Sam! Thanks for the comment. You've got quite a few different questions here, let me see if I can unwrap this. First, USB and "SS" are both USB ports. USB is the older standard "USB 2.0" and has a maximum transfer speed of 480 Megabits per second. "SS" ports typically operate at "USB 3.0" speeds, with a maximum throughput of 4.8 Gigabits per second. In other words, SS ports are up to 10x faster than regular USB. This is good for devices such as flash drives, portable external hard drives, and other devices capable of transferring at these higher speeds. Re: how the monitors are connected. In this video, the Dell WD19TB docking station is connected to the monitors via DisplayPort cables. You can see them at the 0:40 second mark in the video. The two gray cables. The monitors are also connected to the dock via two USB cables, this activates the USB ports on the monitors for connecting additional USB devices. Re: your model number, K17A-001 is not an accurate model number. I've looked this up before and Dell labels are a little confusing, but you want to find the actual model number. This may be something like WD19, WD15, D6000, etc. That is your actual model number. In any case, it sounds like you don't have a very good dock. You didn't mention what model Dell XPS you have is, but assuming it is a fairly recent model with a USB-C Thunderbolt connector, I recommend getting a good docking station like the WD19TB and connecting it to your monitors via DisplayPort cables. Or if your monitors only have HDMI inputs, use DisplayPort-to-HDMI cables. Docking station: www.amazon.com/WD19-180W-Delivery-DisplayPort-210-ARIQ/dp/B082T3CMLJ/ DisplayPort cables: www.amazon.com/ivanky-DisplayPort-Braided-Display-Compatible/dp/B078HVDMW2/ DisplayPort-to-HDMI cables (only use these if your monitor does not have DisplayPort inputs): www.amazon.com/DisplayPort-Gold-Plated-Connectors-Display-Compatible/dp/B081GGNWCX/ Hope this helps!
Hi Sam! I was moving some equipment today and confirmed that your "K17A-001" is a Dell WD15 model docking station. These docks have three video out connectors: 1x Mini-DisplayPort, 1x HDMI, and 1x VGA. In terms of quality, the Mini-DP connection is the best, followed by HDMI, and last by VGA. Never use VGA unless you don't have any other choice. If you're stuck with that dock and want to make it work, I'd use a Mini-DP to DisplayPort cable to connect to one DisplayPort external monitor (most Dell P-series and U-series monitors have a regular DisplayPort input). www.amazon.com/DisplayPort-Thunderbolt-Compatible-MacBook-Surface/dp/B07NW9XKGL/ Then I'd hook the HDMI-out port on the dock into an HDMI input on your second monitor. So you'll have one monitor connected via DisplayPort, and one connected via HDMI. This is the best way to do it so you're not having to use anything like DP-to-HDMI cables. Last, I'd strongly recommend updating the firmware on that dock. WD15's were notoriously flaky when they first came out. Firmware updates should fix most of those issues, however. You can download the firmware update tool and drivers from Dell's support website: www.dell.com/support/home/en-us/product-support/product/dell-dock-wd15/drivers
Hello, thanks for the comment. Sorry to hear you're still having trouble. I would recommend going back and double-checking all of your cables and connections. Make sure everything is connected properly and tight. If your monitor has multiple inputs you may need to press a button on it to select which input to use. Some monitors auto-select, others you may need to manually select the correct input. You can also check in Windows in the Display Properties settings and make sure that it's not disabled, and that Windows has detected it successfully or not. One other suggestion would be to swap the monitors and confirm which one is working correctly. If you want to comment back with the exact model of your laptop, docking station, and monitors I many have other suggestions. Good luck!
@@CompTechMike Thank you for getting back to me. I will redo it again. I am sure I did something on my side. I have Dell black laptop, Dell docking station and Phillips screens.
@@littlep.6957 good luck. Recommend double-checking everything, as you mentioned. It may be worth it to take a look at some of my other videos in this series, which might be helpful to you: How to set up a laptop docking station: ruclips.net/video/4ytTXViarO8/видео.html How to connect an ASUS ZenBook 14 to a docking station: ruclips.net/video/8HL0t2_P8fg/видео.html How to set up dual laptops with a KVM switch: ruclips.net/video/-r84fIaxae4/видео.html If you want to give me the exact model numbers of your equipment I may have other suggestions. Exact model numbers are helpful because every piece of hardware is different. Good luck!
@@CompTechMike Thank you for the links I really appreciate you trying to help me. I will check them out and try again. If that fails I will provide you with the models and etc.
@@CompTechMike👋 again. It is working!!! I was using a display port connector but my screen settings was showing HDMI. All I did was change it to display port from HDMI. I am so happy. I have had the screen for 6 months just sitting around because of failed attempts. After seeing your video and after your kind gesture of assistance I got the courage to try again. Thank you so much 🙏🏽 for responding to me and offering to help me out. You are very kind and generous. I have subscribed and look forward to watching and learning from your videos.
Wow! I didn't expect my simple training video to take off. If I had known how popular it would get I would have used a tripod, LOL. Thanks for all the views and likes! As I mentioned in the description, this video shows some of the setup process and configuration of a Dell business laptop (Precision model, very similar to a Latitude-series) connected to a WD19TB docking station, dual 24" monitors on a Planar monitor stand (connected to the dock via DisplayPort cables and USB cables to activate the USB ports on the monitors), a Logitech wireless keyboard & mouse combo, and briefly discusses some config of these devices.
While no video can cover all the possible combinations of hardware available, this is a pretty standard business-class setup in today's "work from home" environment. Hope my video has been helpful to people, feel free to drop any questions in the comments. Thanks!
Hi, Thank you for the video. If you don't mind, I would prefer to see the drawing connections between dock station to two monitors and so on...
@@HsingSun Hi! It is very simple. Nearly all good monitors now (such as the Dell P- and U-series), have DisplayPort connections. Also, good docking stations (like the Dell WD19TB dock shown in this video) also have DisplayPort connections. DisplayPort is the best and most modern standard supported by most hardware (until USB-C monitors become more common). Better than HDMI, better than DVI, and definitely much better than old-fashion VGA.
So just connect your monitors to your dock with DisplayPort cables. I also recommend connecting the USB cables to enable the built-in USB hubs on the monitors (so you can use the USB ports on the monitors).
Since you asked, here is a drawing. 😉
Link: imgur.com/a/mPD14NL
Note to viewers: this Dell Docking station only works with laptops with Thunderbolt docking compatibility
@@utubestalker.dotcom Hi! Thanks for the comment. While I agree that not all docking stations are compatible with all laptops, your information is not entirely correct. The dock shown in this video is a Dell WD19TB. It is a Thunderbolt-compatible dock, and offers best performance when paired with a Thunderbolt-capable laptop. If you connect it to a non-Thunderbolt-equipped laptop you will see this screen:
imgur.com/a/Sli0MCH
(screenshot hosted on Imgur)
This screen advises you that you have connected to a non-Thunderbolt port. You can press F7 to disable the warning.
There are other variants of this particular model including the WD19 (a non-Thunderbolt version) and the WD19TBS (a newer version with improved design).
I always recommend using a *matching* docking station for best performance. If your laptop has a Thunderbolt port, use a Thunderbolt dock. If you have a Dell, get a Dell dock. If you have a Lenovo, get a Lenovo dock. Etcetera. Using cheaper off-brand docks is just a recipe for having compatibility issues. About the only non-OEM brand of dock we have had okay luck with is Plugable-brand docking stations:
plugable.com/collections/docking-stations
If you are interested in learning more about docking stations and laptop connectivity, I recommend checking out some of my other videos in this series:
Laptop docking stations in a small office: ruclips.net/video/4ytTXViarO8/видео.html
How to set up dual laptops with a KVM switch: ruclips.net/video/-r84fIaxae4/видео.html
How to connect an ASUS Zenbook 14" to a USB-C docking station: ruclips.net/video/8HL0t2_P8fg/видео.html
Dual and triple monitors docking station training video: ruclips.net/video/hIEobv1rhyA/видео.html
Planar monitor stands: ruclips.net/video/R1UhEVdzwzU/видео.html
Hope this information is helpful. In summary, it is best to use a "paired", or matching docking station with your particular laptop to avoid compatibility issues. Thanks!
It's been over two years since I uploaded this video to help *one guy* with his equipment. Am thrilled that it's received more than 377,000 views and helped so many people (I do still wish I'd used a tripod, LOL). It continues to be a valuable resource every day and we're still using much of the equipment shown here, with the exception that we're now using Dell WD22TB4 Thunderbolt 4.0 docking stations (a newer model of the WD19TB shown in this video). And for our non-Dell laptops we recommend getting a dock from the same manufacturer. E.g., for Lenovo get a Lenovo dock, for HP get a HP dock, etc., but for other manufacturers who do not provide their own docks (such as Asus) we've had the best luck with Plugable-brand docking stations.
One of the most common questions continues to be "how do I keep my laptop from turning off when I close the lid?" While this process may vary for different hardware makes/models, it is most commonly set through the Windows Control Panel setting for "When I close the lid: Do nothing". That is accessed by going to Control Panel (search for it in Start) --> View by: Small icons --> Power Options --> Choose what closing the lid does --> then change the setting from the dropdown.
Here's a screenshot (hosted on Imgur) of that setting:
imgur.com/a/XZyp89y
Hope this helps. Feel free to ask any questions in the comments!
John probably never watched this video, but I sure did! 🤣
LOL! I didn't expect the number of views it's gotten, but glad it's helping some people! 😁
🤣😂🤣😂Hilarious comment!!!
Same!!
@@GLD9191 Thanks! 😊
Thanks a lot! Took 10 minutes thanks to you! What confused me was, my docking station only had 1 display port. I figured out the hardware, but your configurations/settings made it so easy. Righteous bro!
You're welcome! Glad to help. 😊
For anyone looking for other options to connect a laptop (or multiple laptops) to an external monitor, one other suggestion is to look at a Dell hub monitor such as the U3821DW or U3824DW. Hub monitors have many ports and support the connection of multiple laptops or other devices simultaneously, and have a built-in KVM to easily switch between them. They can provide multiple connectivity options to connected laptops such as external keyboard & mouse (via USB), Ethernet, and power delivery (so you only need to plug the laptop into the monitor and it will get everything it needs - no additional dock or power cord required).
There are many models of hub monitor available, my recommendation is the Dell Ultrasharp line models such as those listed previously.
With the built-in KVM you can even do "picture in picture" or split-screen views. An example of this would be having two laptops connected to one large monitor and 50% of the screen being used to display the image from each laptop.
A few photos here for reference:
imgur.com/a/06X3zGK
(images hosted on Imgur)
Help! My mouse is only working on 1 of the 3 screens. The display panel is on both the other screens but the mouse won't go to those screens.
Hi! I'd go back and watch the video again - especially the part about positioning the displays so they're in the correct order. If you have them backwards or in the wrong order it may not move to the other screens like it should. For example: if your monitors are physically set up in the order 1-2-3, but the computer thinks they're in the order 3-2-1, you'll have to move it off the opposite (wrong) edge to get it to go over to the other screens.
Assuming you don't have any issues with your hardware or software drivers there's no secret to it, basically you just have to fiddle with the settings till you get it right. For example:
imgur.com/a/SiERVhC
^ Example settings screenshots hosted on Imgur for reference
Good luck!
It's been over two years since I uploaded this video to help *one guy* with his equipment. Am thrilled that it's received more than 377,000 views and helped so many people (I do still wish I'd used a tripod, LOL). It continues to be a valuable resource every day and we're still using much of the equipment shown here, with the exception that we're now using Dell WD22TB4 Thunderbolt 4.0 docking stations (a newer model of the WD19TB shown in this video). And for our non-Dell laptops we recommend getting a dock from the same manufacturer. E.g., for Lenovo get a Lenovo dock, for HP get a HP dock, etc., but for other manufacturers who do not provide their own docks (such as Asus) we've had the best luck with Plugable-brand docking stations.
One of the most common questions continues to be "how do I keep my laptop from turning off when I close the lid?" While this process may vary for different hardware makes/models, it is most commonly set through the Windows Control Panel setting for "When I close the lid: Do nothing". That is accessed by going to Control Panel (search for it in Start) --> View by: Small icons --> Power Options --> Choose what closing the lid does --> then change the setting from the dropdown.
Here's a screenshot (hosted on Imgur) of that setting:
imgur.com/a/XZyp89y
Hope this helps. Feel free to ask any questions in the comments!
I have connected e16 thinkpad laptop with two dual monitors of dell p2722h by using promate 13 in 1 docking station.
One of the monitor flashes for every 15 mins. Its very irritating. The same goes for all of all our collegues. What could be the solution.
Hello,
Thanks for checking out my dual monitor docking station training video. I'm afraid I'm having a hard time understanding your question. Could you clarify? You have a "Lenovo E16 laptop", 2x Dell P2722H monitors, and a Promate 13-in-1 docking station, correct? And the issue you're having is that one monitor "flashes" every 15 seconds?
When you say "the same goes for all our colleagues", are you saying you have multiple identical setups, and all are having the same problem?
I'm not familiar with the hardware you mentioned but considering you have a Lenovo laptop, I would recommend trying a docking station from Lenovo instead of a 3rd party. Also try swapping the hardware around, including the screens and cables. For example: if it's monitor #2 that's flashing and you swap it to the position of monitor #1 (with a different cable) does the problem change?
Have you checked that you are running all the latest drivers, including from Lenovo, your docking station manufacturer, Windows updates, and Intel driver updates?
That would be my recommendations:
- Make sure you've updated all your drivers and software to latest versions
- Swap the screens, try using different cables, make sure all cables are tight and securely connected
- Try using a Lenovo docking station that matches your Lenovo laptop (not a 3rd party dock)
Hope this helps, good luck!
Finally!! Been looking through so many videos for simple to the point instructions. I can finally say I have a dual monitor home office now!! I actually applauded 😄 Thanks, so much!✌🏽
Awesome! Glad to help. 😊👍👍
I have a Dell laptop Latitude 5530 and bought a Dell WD19S docking station and two Dell monitors SE2722H. I connected one monitor to the HDMI port of the docking station and the other monitor to the Display Port of the Docking station using a Dell Display to HDMI converter. The only monitor that works with the laptop display is the one connected to the HDMI port of the Docking station, while the other monitor that is connected to the Display port doesn't work.
What am I doing wrong?
Hi! Thanks for checking out my video. There's a few things I can suggest here. First, try swapping the monitors around. Do they both work correctly when hooked to the laptop's native HDMI output port? And do they both work correctly when hooked to the single HDMI output port on the docking station?
Have you tried pushing the buttons on the monitors to ensure they're receiving power and have the correct input selected?
Have you checked in Display Settings and/or Device Manager to see if they both show up, or if one is disabled?
Since the SE2722H monitors are kind of low-end and don't have DisplayPort inputs, as you mentioned, you need to use an adapter or adapter cable. In my experience, every adapter you add is just another potential point of failure. I strongly recommend *against* the use of adapters. That said, we've had pretty good success with these Rankie DisplayPort-to-HDMI cables:
amzn.to/40CJCf1
Maybe try one of these instead of whatever adapter you're using currently?
Basically, you need to narrow it down to whatever is causing you the issue. Test each item independently. Ensure each monitor works by itself. Ensure each cable works by itself. The Latitude 5530 should have sufficient "graphics horsepower" to drive two external monitors through a WD19TBS dock, but just to be on the safe side make sure you've installed all your Windows Updates, driver updates, Intel updates (through the Intel Driver Support Assistant), and the latest firmware for the dock.
You can download the latest firmware for the dock from Dell's support page, here:
dl.dell.com/FOLDER10996411M/1/DellDockFirmwarePackage_WD19_WD22_Series_HD22_01.00.20.exe
That said, I would suspect the adapter is your issue. If everything else works, give that Rankie cable I linked to above a shot. And for any new monitors you purchase look for models that support native DisplayPort input. That's all we use at my offices, and find it much more reliable than other types of monitor connections.
Good luck, let us know when you've got it sorted!
@@CompTechMike Thanks for your advise. I noticed that there was an issue with the Dell Display to HDMI adaptor. All I had to do was to unplug and plug back the HDMI cable into the adaptor. Thank you very much.
@@ombiliyetusantos great! Glad to hear it was something simple. 🙂
Hi just wondering if I could turn on the laptop using the dock (without opening the lid and pushing the power button)
Hi! Thanks for the comment. That depends on the model of laptop and the model of docking station. Many Dell laptops and Dell docking stations support this functionality. For example: the Dell E-Port series, WD15, WD19 series, and WD22 docking stations all have a dedicated power button for turning on the system. You can see it on the top of the dock in this video around the 0:45 second mark (under my hand).
Additional functionality is available in the laptop BIOS. For example, you can configure the laptop to turn on automatically when connected, whether the ports on the dock remain active if the power supply is disconnected (draw power from laptop battery), etc. These features vary depending on the specific model.
If my laptop c port doesnt have thunder bolt sign this will work?
Hi Arun, check if your laptop supports DisplayPort over USB-C. Most do, except for really cheap ones. Assuming it does, just make sure you select a DP dock (for example: the Dell WD19 non-TB model). Don't need to pay for a more expensive TB dock if your laptop doesn't support it. 😉 My followup video to this one has more information:
ruclips.net/video/4ytTXViarO8/видео.html
Good luck!
Thank you, Mike..and John. This was what I needed to confirm before getting a 2nd external monitor that can extend out for Windows 10. Had to sieve through so many videos to get one this clear and straight forward. Thanks!
Glad to help! 😊👍👍
@@CompTechMike have a great and safe weekend!
Hello one of the monitors looks blurry what can I do?
Hi! It's tough to say without seeing it. I'd probably start by swapping all your cables and ensuring they are tight. This would help identify if it is an issue with a particular cable or piece of hardware. You can also go into the Windows Display Settings and ensure the monitor is operating at its correct resolution (e.g., if the monitor is designed to run at 1920x1080 resolution make sure it isn't set to operate at 800x600). You can also verify the settings for "100% size" are set appropriately. If your Windows settings are set to try to blow up the text to 250% (for example) it can make things blurry.
In any case, there's dozens (if not hundreds) of possible causes for this issue. Without knowing more details of your exact setup, I'd probably start by trying to verify if you have a hardware problem or a software problem. Maybe hook up just one monitor directly to the laptop at a time to ensure they display correctly. Then troubleshoot from there by adding one piece of hardware at a time. Good luck!
OMG, fantastic video! I could not figure this out and am so appreciative for the very logical, clear cut direction! You have a great voice for narration and very patient well annunciated directions! Thank you! Thank you! Thank you!
You're welcome! Glad to help. 😊
When adding the monitors to the dock. Should you use the same connector - display connector? I only received one with my order so trying to see if there is a work around to use hdmi or other type monitor connection or if I need to order anther display connector.
Hi Trelynda! Thanks for checking out my video. Personally I always recommend using high quality DisplayPort cables for any connection between a docking station, desktop PC, or monitors. I've found them to produce the highest quality picture with least amount of issues.
Here's a link to the cables we're using currently:
www.amazon.com/gp/product/B07VVJZJ2P/
You can, of course, use other types of cable. I use HDMI when connecting to a TV, and DVI or VGA when connecting to legacy devices that don't support newer standards. But my recommendation is to always use high quality DisplayPort cables whenever possible (unless your devices support an even newer standard, such as the forthcoming USB-C monitors).
Here's the sketch of the wiring diagram for reference:
imgur.com/a/mPD14NL
Hope this helps!
Ok, so I have a laptop, dual monitors and a docking station. But I'm only able to pull up my search engine on one monitor. Does anyone know why??? Please help 🙏🏽
Hi! Thanks for the comment. I assume when you say "I'm only able to pull up my search engine on one monitor" what you mean is "your web browser only opens on one monitor", correct? Have you verified that the screens are all configured properly 1-2-3, like shown in the video? Have you tried dragging the window from one screen to another?
Tough to say exactly what your issue is based on the limited description. If you'd like to comment back with more specifics I can try to help. Specifics such as model of all your hardware, what operating system you are using, etc. Also if you're able to post a photo of your setup with the "search engine" window open (for example, hosted on Imgur) that may be helpful as well.
If you plug the docking station out of and then back into the laptop would that keep the previously set up monitor configuration?
Hi Nikolay! Yes, all modern versions of Windows should remember the configuration. I have around 20 docks in one office that I regularly plug my laptop into to update the firmware on them. It remembers the configuration for each one. 😊
@@CompTechMike Great! Thank you!
@@CompTechMike Now came up another question. Is such a desktop setup with a docking station going to cause damage to a small 14-inch laptop over a while?
@@nicolaynicolov Hi again! Not really sure I understand your second question. Why would it "cause damage"? As long as the laptop hardware itself physically has the "graphics horsepower" to drive two large external monitors, you shouldn't have any problems. Most laptops manufactured in the past 10 years should be able to do this, assuming they're not very cheap and/or low-end models. 😉
Hope this helps!
Do I need my laptop's ubc-c to have display compatibility in order to use a docket like this for display?
Hi! Great question! Really best I can say is "it depends". If your laptop's USB-C port supports Thunderbolt, you want to use a dock that supports Thunderbolt. If your laptop's USB-C port supports DisplayPort, you will achieve the most likelihood of success by using a dock that supports DisplayPort (sometimes referred to as "DisplayPort over USB-C"). If your laptop is a lower end model and doesn't support any of that, I would suggest try a docking station that is compatible with "DisplayLink" software. We've had best success with the "Plugable" brand docks, in that regard.
What is the exact make and model number of your laptop? Have you tried checking on your manufacturer's website if they offer a compatible dock?
You can check this other video for more info: ruclips.net/video/4ytTXViarO8/видео.html
Good luck, hope this helps!
I have a Dell Inspiron 15 3000. I bought a J5 Create mod JCD543 docking station and 2 Scepter HDMI 165 HZ monitors. By watching your video, I have the laptop and the 1 screen working. The second says "No Video Input." It is connected. When I go into settings it only shows 2 monitors. Also, if I close my laptop, it goes into sleep mode and I have not been able to find how to stop that. What I really want is to just use the 2 monitors most of the time and keep the laptop closed and out of the way. Any help would be appreciated. Thanks for taking the time to make the video and ignore the trolls who gave negative comments. I appreciate the help.
Hi Thielen! Thanks for checking out my video. Personally my recommendation is to always use Dell-brand docking stations and monitors with Dell laptops. I'm not familiar with the "J5 Create mod JCD543 docking station", however from googling the specs it appears to have two HDMI outputs. Can you confirm the monitors are connected via HDMI cables? If I understand your comment correctly you have the laptop working with the dock and one external monitor, yes? Maybe try swapping the cables and monitors around and see if the other one comes on? This would help rule out a bad cable or monitor, or a loose connection on one of them.
That's where I would start - check for loose connections and faulty equipment. Maybe press the buttons on the monitors (assuming they have them) to see if the correct input is selected, or if it's getting a signal. You could also check in Device Manager to see if they're showing up. The Inspiron is a pretty low-end series of laptops but most laptops manufactured in the past 10 years should have the hardware capability to support at least two external monitors. Are you able to try yours with a Dell dock to see if it works any better?
Regarding the laptop going to sleep when closing the lid, that is a very common question. For Dell professional-series docking stations it should automatically detect the correct behavior. For non-Dell docking stations the easiest way to change the behavior is in the Windows Control Panel --> View by: Small icons --> Power Options --> Choose what closing the lid does --> and change the setting for "When I close the lid" to "Do nothing". See this screenshot for steps:
imgur.com/a/6EaPi6j
(image hosted on Imgur)
Hope this helps!
I am really struggling with this and I wonder if I am being completely thick and somehow getting the cables wrong? I cannot for the life of me get my laptop to project onto the 2 screens but the laptop does indeed show the universal dock connected
Hi Simon! Thanks for checking out my video. Sorry to hear you are struggling. As you've probably already figured out, there's no "one size fits all" answer to these issues. It's mostly a matter of trial & error. Checking cables, checking settings, etc.
I would suggest start with the "obvious stuff" first. Unplug everything. Plug in just the docking station to the laptop. Confirm that the docking station works. For example: plug in an external keyboard or mouse, USB flash drive, or Ethernet network cable to the dock. Are these accessories detected and working properly? Then plug in one monitor. Check all your connections. Make sure the monitor is getting power, and not displaying any sort of message like "no connection". If the monitor has multiple inputs, you may need to press the buttons on the monitor to select the correct input.
If you right-click on any blank area of the Windows Desktop and select "Display settings", does the monitor show up in the settings screen (possibly it's been disabled there)? If you open Control Panel --> Device Manager, does the monitor show up under the list of available monitors? Are you able to test the equipment with another laptop? Does it work with another laptop?
Are you using the docking station shown in this video or a similar model? Or something different? Some docks just don't work with some laptops. For example, we have a lot of Asus laptops here that only work with Plugable-brand docking stations. And I've seen some HP laptops that won't work with Dell docks. Have you checked on your manufacturer's website to ensure you're using a compatible device? You may need to select a different dock - for example: if you're using a Lenovo laptop, get a Lenovo docking station.
Ultimately it comes down to trial & error. Connect one thing at a time. Ensure that thing works. Test, test, test. Then move on to the next piece. That would be my suggestion. It might be something as simple as a bad cable, so try swapping those around, too. Hope this helps, good luck!
@@CompTechMike thank you so much for your reply, embarrassingly I worked out the issue so if anybody else has a dumb moment then I can help lol.
In the box for the monitors it had 2 cables, a usb connector and another cable I had both plugged in and nothing worked but after unplugging the usb it all connected and worked 😵💫
great training video: question: I have Alienware laptop m18, dual aw38dw monitors, wireless keyboard, mouse, headset. my monitors only have HDMI & DP connectivity. will the Dell WD19TB dock work with Alienware?? How can you configure the power options on the laptop in order to close the laptop w/o powering it down? any suggestions would be helpful thanks
Hi Brian! Thanks for checking out my video. I'm not familiar with Alienware (we mostly just use business-class equipment here), but I assume since Alienware is owned by Dell, they should be cross-compatible.
A quick Google search tells me the M18 has two Thunderbolt 4.0 USB-C ports so I'd look at the latest Thunderbolt 4.0 docking station from Dell, which is the WD22TB4:
www.dell.com/en-us/shop/dell-thunderbolt-dock-wd22tb4/apd/210-bdqh/pc-accessories
Make sure to get the firmware update tool from their support page, as well:
www.dell.com/support/home/en-us/product-support/product/wd22tb4-dock/drivers
I see the specs on the Alienware AW3418DW monitors are pretty high. You might want to review and compare with the output on the WD22TB4 (link posted above) to ensure full compatibility. For example, I believe most business docks only display 60Hz and it looks like the monitor might be able to go up to 120Hz (if that's a feature that's important to you).
Make sure to grab some good quality DisplayPort cables to ensure you aren't limited by poor quality cables. Personally we use these:
www.amazon.com/DisplayPort-Braided-32-4Gbps-Compatible-Monitor/dp/B07VVJZJ2P/
If you click on that link above it looks like they've started selling 16K-rated cables now, as well.
Regarding configuring power options on the laptop so it does not go to sleep when you close the lid, this question comes up very often. I normally keep my lid open and use it as another screen. Not all laptops support being closed while staying on, but the setting can be found in Windows under Control Panel (search for it in Start) --> then select: View by: Small Icons --> Power Options --> Choose what the power buttons do. Then change the dropdown for "When I close the lid: Do nothing". See screenshot of setting below:
imgur.com/a/TCKxPdL
(image hosted on Imgur)
Assuming your laptop supports this setting, change it and you should be good to go. Other laptops you may have to change a setting in BIOS. Basically it depends on your particular model. Hope this helps!
Mike, I have a Hp laptop that I would like to connect dual monitors to be able to work from home. I have someone that is selling a multiscreen docking port for a dell laptop. Can I use this on a HP laptop?
Hi! Thanks for the comment. As you can probably imagine, not all Dell computers are created the same. Just like not all HP computers are created the same. Even in the same brand there are changes - a Dell docking station manufactured in 2012 would not be compatible with a Dell laptop manufactured in 2022, for example. Manufacturers are moving toward more "universal compatibility" but we're not there yet. So without more information, I can't tell you if your Dell dock will work with an HP laptop.
If you'd like to comment back with the *exact model number* of the Dell dock and the *exact model number* of the HP laptop you're trying to get it to work with, I may be able to look at the specs for both items and give you an "educated guess". 😄
What settings do I do to be able to close the laptop and just use the monitors?
Hi Ryan! Thanks for checking out my dual monitor training video. Regarding being able to close the lid, this is one of the most frequently asked questions. The answer is, "it depends". Not all laptops support this. And not all docking stations support this. It also depends on your Windows settings.
To test if this will work with yours I recommend going to the Windows Control Panel --> Power Options --> Change what closing the lid does --> and change the dropdown so that it says "When I close the lid: Do nothing". By default it may be set to go to sleep when you close the lid.
I've posted a screenshot of the settings at this link:
imgur.com/a/LdbfVVm
(image hosted on Imgur)
Some laptops require adjusting BIOS settings as well, but I'd try this setting in Windows first. Also, some docking stations (like the Dell WD-series model shown in this video) have a separate power button so you can turn the laptop on or off without even opening the lid.
Hope this helps!
Can l see two different things on 2screens
Hi Tenisha! Yes, of course you can (assuming you have the correct hardware, of course).
Just follow the instructions shown in the video to change the second screen from "duplicate" to "extend". Then drag the monitors into position (in the Settings app) and you should be all set. 😊
Question, can I connect 2 monitors with USB only? So USB from the dock to monitor 1, then USB from monitor one to monitor two?? If not, what are the cables needed for this dock station because its what my wife has and it didn't come with any cables
Hi! Thanks for the comment. I'm not entirely sure I understand your question. What you're talking about (daisy-chaining monitors) is only supported with specific DisplayPort style monitors and hardware. If your laptop ONLY has USB-A ports (not USB-C), you can try using a docking station specifically for USB-A laptop. These are sometimes marked "USB 3.0" or "USB 3.1" docking stations, and typically connect with a USB-A (regular style) USB port on one side, and a USB-B connector on the other end. An example of this type of dock would be the Dell D3100:
www.amazon.com/Dell-Display-Docking-Station-D3100/dp/B00O0M46KO/
An alternative would be if your laptop ONLY has USB-A / USB 3 ports, you could try using a pair of USB 3.0 to HDMI adapters. An example of that type of adapter would be the StarTech.com USB 3.0 to HDMI adapter:
www.amazon.com/StarTech-com-USB-HDMI-Adapter-External/dp/B00H91BQ7Y/
Obviously these links are just examples and not specific recommendations. As an IT professional my recommendation is to always use high quality Thunderbolt or USB-C docking station hardware with DisplayPort cables for best compatibility and performance, however sometimes not all laptops support these type of connections.
For reference, here is a diagram of the docking station shown in this video:
imgur.com/a/mPD14NL
(image hosted on Imgur).
I also recommend these follow-up videos if you have additional questions:
ruclips.net/video/4ytTXViarO8/видео.html
ruclips.net/video/-r84fIaxae4/видео.html
If you have older model Dell hardware this video may be helpful, as well: ruclips.net/video/hIEobv1rhyA/видео.html
If you'd like to comment back with the specific make & model number of your laptop, docking station, and monitors I may have additional suggestions. Good luck!
This helped so much but is there a way I can close my laptop lol and it not shut down my monitors
Hi Jennifer! Yes, this question comes up very often. I normally keep my lid open and use it as another screen. Not all laptops support being closed while staying on, but the setting can be found in Windows under the "Additional power settings" --> "Choose what the power buttons do". Or you can go to Control Panel --> Power Options --> System Settings. See screenshot below:
imgur.com/a/TCKxPdL
(image hosted on Imgur)
Assuming your laptop supports this setting, just change it to "When I close my lid: Do nothing" and you should be good to go. Other laptops you may have to change a setting in BIOS. Basically it depends on your particular model. Hope this helps!
I struggled all day attempting to set up my equipment. I wish I'd watched this first. Thank you!
You're welcome! Glad to help. Better late than never I suppose, right? 🤣 I actually recorded this video quickly one evening just for one employee at one of my jobs. Figured it might be useful to share, had no idea how many people it would help! 😄
What if your laptop doesn't have a USB c port?
Hi! Thanks for checking out my video. What is your exact make & model of laptop? Most laptops manufactured in the past five years or so should have a USB-C port. Note that not all of them support the latest technologies; some Asus laptops do not support video-over-USB-C, some require DisplayLink, while others support various versions of Thunderbolt (3, 4 are common). On older laptops such as Dell Latitude and Precision laptops (generally anything manufactured between 2010-2017) they'd use a large "E-Port" connector on the bottom. Lenovo laptops manufactured during that time period had a similar proprietary connector.
So basically, it depends on your specific laptop. If it supports USB 3.0 there are docking stations available for that connector, however note that USB docks are generally slower than USB-C / Thunderbolt style docks. You might have better luck searching your manufacturer website for compatible docking stations. If you'd like to comment back with your specific make & model, I may have some suggestions.
Also, check out this video, where I walk around a small office and show different types of docking stations:
ruclips.net/video/4ytTXViarO8/видео.html
Hope this helps!
This video has been very helpful. I've been working from home since March 2020 due to COVID and I finally got my duel monitor's but I had no clue how to set it up after everything was plugged in. Thank you!
Thanks! Glad to help. 😊👍👍
Could you please tell me how to duplicate my desktop on all three displays?
Hi! Thanks for the comment. It depends on the display capabilities of your laptop and what version of Windows you are using. Sometimes you can just change all of them to "duplicate" through the normal Windows settings I show in my videos. Other times you may need to use the Nvidia or AMD graphics control panel (assuming, of course, that your laptop has an Nvidia or AMD graphics chip).
If your laptop has an Intel graphics chip, you can use the Intel Graphics Command Center to mirror all three displays. Here is an example of how it looks on my laptop (with an Intel graphics chip, Intel Graphics Command Center, and Windows 11):
imgur.com/a/P4ajqX0
(Screenshot hosted on imgur)
So short answer is, it depends on your particular setup. I don't know why you would want to do this but this article might be helpful:
superuser.com/questions/1154421/how-to-duplicate-3-displays-in-windows-10
If you want to comment back on the specific model of laptop you are using, what operating system, and what graphics chip it has, I may be able to provide a more specific answer. Good luck!
Hello! Here is a second screenshot that may be helpful to you. As I mentioned before, the process of duplicating your desktop on all three displays will depend on your particular laptop and graphics chip, capabilities of your docking station, and whether you are running Windows 10 or Windows 11. Here is a screenshot from a different laptop. This laptop is running Windows 10 with Intel HD Graphics and the Intel HD Graphics Control Panel. You just select Multiple Displays --> Clone Displays and then select all of them:
imgur.com/a/gyCHi7Z
(screenshot hosted on Imgur)
Good luck!
Hi, great video. I have a lenovo ideapad 3i, with USB-C port. since it doesn't thunderbolt, how could i support 2 monitors?
Hi! Thanks for the comment. I'm not familiar with the Lenovo IdeaPad 3i but I googled the specs and according to Lenovo's website that unit has a 10th or 11th Generation Intel i3 or i5 processor with NVIDIA GeForce GTX 1650 graphics chip. While I don't normally work with consumer-grade equipment, based on the specs listed it should have enough "oomph" to be able to drive two external monitors. You may want to verify those specs on your particular unit, since it appears Lenovo has released several different models of the "IdeaPad 3i".
Lenovo's website appears to list a variety of docking stations. Their site is a bit challenging to navigate as far as drilling down to a specific model that is compatible with your laptop. They appear to list a variety of models including Lenovo-branded, VisionTek, Plugable, C2G, and Targus docks, all of which are USB-C, non-Thunderbolt models.
www.lenovo.com/us/en/dc/accessories-and-software/docking
(check box for "USB Docks (Universal Cable Docks) (31)")
Likewise, Amazon results are inconclusive:
www.amazon.com/lenovo-ideapad-docking-station/s?k=lenovo+ideapad+docking+station
In the past when I used Lenovo business laptops, we always had pretty good success with Lenovo-brand docking stations such as the Gen 2 dock similar to this one:
www.amazon.com/Lenovo-ThinkPad-USB-C-40AS0090-Warranty/dp/B082M4MVFG/
We've also had pretty good luck with Plugable-brand docking stations. This appears to be a slightly newer model of the ones I've successfully used in the past:
plugable.com/products/ud-ultc4k
In any case, I would verify the specs of your exact model laptop to confirm that it supports "USB-C DisplayPort Alt Mode Output". You may need to install a driver to enable this. Another suggestion is to just buy a good brand dock from a reputable vendor on Amazon. You can always return it if it doesn't work. 😉 But that is what I would look for: A Lenovo dock listed as compatible with your *specific model* laptop, or a generic dock from a reputable manufacturer such as Plugable, that you can return if it doesn't work right. Good luck, let me know how it works out!
@@CompTechMike thanks Mike, keep up the great work 🤝. Hug from Brazil 🇧🇷🇧🇷
Kindly if you could show us how you connect the regular keyboard with the laptop and monitor?
Hi! The USB receiver for the wireless keyboard and mouse just plugs into any available USB port. In this particular setup you can see the receiver plugged into one of the front ports on the dock at 0:45 seconds into into the video. You could also plug it into one of the USB ports on the back of the monitor or on the sides of the laptop.
Personally I recommend plugging it into the dock so that it's always there with the rest of the equipment.
For reference here is the wireless keyboard & mouse combo shown in the video. It's just a standard Logitech MK345 combo, which is a basic $35 set. Of course there are thousands of different models of wireless keyboards & mice available, this is one we've found works well for our basic business needs. 😊
www.amazon.com/Logitech-MK345-Wireless-Combo-Right-Handed/dp/B00QXT5T3U/
I have 2 screens connected to laptop via docking station. When I do extended screens, each screen shows the same number....
Hi! Thanks for the comment. You need to change the display setting from "duplicate" to "extend". It's in slightly different locations depending if you are using Windows 10 or Windows 11, but you can see it in this video starting around the 3:30 minute mark.
@@CompTechMike i did... and the number is still the same
@@How.Dare.You. I'd go back and double-check your settings. If all three monitors are showing the same thing on their displays, you need to change it from "duplicate" to "extend". You may also need to hit "okay" or "apply" to any sort of messages that pop up.
If you are unable to extend to three screens, try just doing it with one external display connected. See if you can extend to one. It may be your laptop doesn't have the graphics horsepower to drive three separate screens. So I'd start by adding one (plus the internal screen), then add the second external screen once you have the first one working correctly.
You may also want to make sure all your Windows updates are applied, as well as any manufacturer-specific graphics card drivers. For example, if your laptop has a graphics chip by NVIDIA or AMD, you may need to update specific drivers to enable full capabilities. Hope this info is helpful. Good luck!
@@How.Dare.You. If you'd like to post the specifics of your exact setup and a picture of where you're getting stuck at, I may have more suggestions for you.
I’m trying to set up my home office as I’m going to be working remotely soon. I have the same dell docking station and two dell monitors. Do you just connect a display port cable from each monitor into the docking station?
Hi Alecia! Yes, that is correct. Each monitor will require a power cable, DisplayPort cable to dock (to provide video signal), and optionally you can also run a USB cable from the monitors to the dock, as well (if the monitors have built-in USB hubs).
This sketch of the wiring diagram might help you:
imgur.com/a/mPD14NL
Good luck, let us know if you run into any trouble!
@@CompTechMikehi! So I have two Dell E2221HN monitors and the docking station. Those monitors don’t have a place to plug in display port cables. So how would I connect them to the docking station?
@@aleciaroberge5837 Hi Alecia! I always recommend using DisplayPort cables for highest quality video and simple connections. Since your monitors are a little bit older, you might try some DisplayPort-to-HDMI cables like these:
Rankie DisplayPort (DP) to HDMI Cable, 4K Resolution Ready, 6 Feet a.co/d/czD2C9r
Hope this helps!
@@CompTechMike Thank you! And those will work even though the HDMI side of the cable would be going to the monitor, and the DisplayPort cable would be going to the docking station? Just want to make sure before I buy them!
@@aleciaroberge5837Hi! That is what they are for, yes. Cables with a DisplayPort connector on one end and an HDMI connector on the other. They are highly rated on amazon and I've used them successfully myself in the past, so while I can't "guarantee" they would work, in my opinion there's a pretty good chance that they will.
There are also other types of cables on Amazon you might want to check out, just search for things like "DisplayPort to HDMI", lots of options come up. 😊
Good luck, if you try them let us know how they work out for you!
hey I have a laptop with one hdmi port and one usb c port. I have two external displays I want to use as monitors and be able to extend the screen over those two laptops (and more than likely disable the laptops screen while doing so) Can a dock make this happen for me? now for the kicker, the two external monitors only have vga and dvi options. is there a dock or a set up i can do to make this dream a reality? can you recommend a dock that will do this? I'm willing to buy vga/dvi adapters
Hi there! Thanks for the comment. For reference, what is the exact make and model number of your laptop? While most laptops support docking station connections through their USB-C ports, not all do. You may want to verify compatibility with the exact specs of your hardware.
Yes, you can certainly cobble something together with various adapters. However my recommendation would be to use a proper docking station. Your monitors sound pretty old, so an older, lower-end model docking station may work well for you. Personally we've had pretty good success with "Plugable" brand docking stations.
I would recommend a dock that has DVI and HDMI outputs, since HDMI can easily be converted to DVI with a simple cable and doesn't need any potentially "more problematic" adapters. Hook one monitor up with a standard DVI-to-DVI cable, and the other with an HDMI-to-DVI. Ignore the HDMI 4K port on the dock, use the two ports on the left (DVI + HDMI).
Here is a link to the docking station I would recommend:
www.amazon.com/Plugable-Charging-Support-Power-Delivery-Thunderbolt/dp/B01FKTZLBS
And here is a link to the HDMI-to-DVI cable:
www.amazon.com/BlueRigger-Speed-Adapter-Cable-Meters/dp/B004S4R5CK/ref
Hook everything up like this:
imgur.com/a/R4ll1xk
(image hosted on Imgur)
Here is a link to another video in this series that shows more about docking stations. I recommend watching this, as well:
ruclips.net/video/4ytTXViarO8/видео.html
Hope this helps!
@@CompTechMike Hi! Thank you so much for the response! I am going to check out what you recommended. To answer your question about my computer it is a HP Pavilion Gaming laptop 15 w/ these specs :
Processor AMD Ryzen 5 4600H with Radeon Graphics 3.00 GHz
Installed RAM 16.0 GB (15.4 GB usable)
Device ID 32DEDEEA-25CE-4254-B5BC-A21896526C16
Product ID 00325-81913-35296-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
@@CompTechMike once again thank you so much. i dont think ive ever gotten such a good and detalied response before by anyone. Is there by any chance a cheaper dock you can recommend?
@@_BRNBRK Hi again! Glad that information was helpful. AMD Ryzen 5 is kind of a lower-end processor, but should have the horsepower to drive multiple monitors. If you want to send me the exact model number of your laptop I can look up the full specs. Model number is usually printed on a sticker somewhere on the top or bottom of the unit.
This article might be helpful to locate that information:
www.hp.com/us-en/shop/tech-takes/how-to-find-hp-laptop-model-number
Regarding the price of the docking station, it's kind of a challenging time to be buying them right now. Between the shift to work-from-home over the past two years, global pandemic, and also the worldwide supply chain issues and chip shortage, prices have gone up significantly. Some of the more higher-end Dell docks have increased in price over $200! That particular dock was $179 just a couple weeks ago. So in a couple of weeks it's increased in price by $50. That's pretty steep! In any case, I recommend shopping around. You may be able to find a less-expensive one on sites like eBay or Newegg. I recently saw used docks of that same model going for as little as $10 bucks.
You can, of course, pick up a different model. Search by reviews on sites like Newegg, Amazon, etc. I just recommend it because that's one of the models we use here so I'm familiar with its capabilities. You might also look on HP's website if they have a dock they recommend for your particular model laptop. Good luck!
How do you make the taskbars work independently in each monitor?
When I click on an icon on an extended display(not Main) the window opens on the main monitor.
Thanks
Hi! The settings you are looking for are:
Combine taskbar buttons --> When taskbar is full
Multiple displays --> Show taskbar on all displays --> Toggle On
Show taskbar buttons on --> Taskbar where window is open
and
Combine buttons on other taskbars --> When taskbar is full
I show those settings briefly starting around the 7:10 minute mark.
Dear Mike - Thank you so much! This is the best and easiest set of directions I have found. I am now a force to be reckoned with!!!
You're welcome! Glad to help. 😊
Hi Mike, not sure if you'll get my question, but I'll try anyway. I've just bought the Samsung Odyssey G9 Neo monitor. I've connected it to my MacBook Pro 13" M1 through a CalDigit ST4 dock. I bought the CalDigit dock before I found out the MacBook Pro M1 doesn't support two screens. The CalD only has one "monitor out" USB-3 output, although it has ample outputs altogether. In my online seminars using MS Teams, I need to see my participants whilst sharing my screen. I opted for the ultra wide because I didn't want to buy two 27" screens. So, here my question: Is it possible to use two powered docks connected together? I am currently looking at one of the Dell docks which has ample display-port/HDMI outputs. I don't want to lose the CalD hence my question regarding the link up. Would really appreciate your input here. Thank you 🙏
Hi! Thanks for the comment. I'm afraid I'm not familiar with any of the hardware you listed. We don't use any Macs at any of my offices and I've never used a CalDigit dock before.
If I understand your question correctly, you're trying to connect two screens to your MacBook Pro M1. And since Apple doesn't include external monitor ports or multiple USB-C, you've connected it to one dock, and are then trying to daisy-chain that dock to another, correct?
In my opinion, that's not very likely to work. Somebody did bring a Mac into our office once and we were able to get it to work sort of, but I think that was connected to a Dell WD19TB docking station. And I can't recall if it supported two screens, even with that. It's possible that it might have but us (not being Mac people) couldn't figure out how to get to the "display settings" to make any sort of adjustments. Just googling the specs of that monitor (it's a 49" monitor!?) I wonder if a laptop would even have the graphics horsepower to drive multiple of them?
Honestly all I can suggest is you try asking this question on a Mac-specific forum. There must be plenty of professional Mac users out there who've figured out a supported way to connect dual screens to their MacBooks. Unfortunately we're not one of them. We're all pretty much just standard Windows business PC users here. Without having access to that specific hardware I can't really tinker around with it for you. 😥 Good luck! If you figure it out, let me know. 🙂
@@CompTechMike Thanks anyway Mike 🙏
Brilliant straight forward instructions
Awesome! Glad to help. 😊
Mike. You need to publish a book, or something. This tutorial has been the best I have ever seen as far as setting up dual monitors, and you have an excellent way of presenting the information and the details involved. Thank you very much!
Thank you! 😊
Hi Mike, I have done the setup but my external monitor is entering power saver mode when system is locked or power on and it is not accessible , please help on this how to remove from power saver mode.
Hi! If the monitor says it is "asleep" and not waking up, it is usually because the monitor is not being detected by the computer. What is your exact hardware and how do you have it connected? I'd go back and double check all of your physical connections. Make sure everything is tight, and the cables are okay. Also, if your monitor has multiple inputs (for example: DisplayPort, HDMI, VGA, DVI) make sure that the correct input is selected (by pushing the buttons on the front of the monitor).
My personal laptop only has a HDMI port and I have this same docking station I use for my work laptop at home. Is there an adapter you know of that can plug the type c cord from docking station to it and then plug into my laptops HDMI port to work with the docking station for my dual monitors??
Hi! Thanks for the comment. I'm not entirely sure I understand your question. Just to confirm, are you saying your laptop does not have any USB-C ports at all? What is the exact make & model number of the laptop? If you can provide the exact model number I may be able to recommend a docking station or adapter that might work with it.
Can you plz provide a link where you purchased this docking station ? Thx
Hi! We usually buy them directly from our Dell rep, but you can also buy them on Amazon or most other online electronics sites. Here's the link for Amazon:
www.amazon.com/Dell-Thunderbolt-Docking-Station-Delivery/dp/B07V867LW4/
Prices are up a lot right now because of the chip shortage and supply chain issues, but it looks like they still have them in stock. Good luck!
Thank you for the video. Once it's set up. Can the laptop be closed?
Hi Jose! Thanks for checking out my dual monitor training video. Regarding being able to close the lid, this is one of the most frequently asked questions. The answer is, "it depends". Not all laptops support this. And not all docking stations support this. It also depends on your Windows settings.
To test if this will work with yours I recommend going to the Windows Control Panel --> Power Options --> Change what closing the lid does --> and change the dropdown so that it says "When I close the lid: Do nothing". By default it may be set to go to sleep when you close the lid.
I've posted a screenshot of the settings at this link:
imgur.com/a/LdbfVVm
(image hosted on Imgur)
Some laptops require adjusting BIOS settings as well, but I'd try this setting in Windows first. Also, some docking stations (like the Dell WD-series model shown in this video) have a separate power button so you can turn the laptop on or off without even opening the lid.
Hope this helps!
Quick question. What if the docking station doesn't have an HDMI cable port but the laptop does? So I am connecting the hdmi cable to the laptop, thats in the docking station. Connecting the dp cable to the docking station. But it only shows either the hdmi or the dp. But not both.
Hi! Thanks for the comment. It depends on the laptop, but that should be a supported configuration on most laptops. Have you tried checking in Device Manager and Display Settings if both devices are visible on either of those pages?
Your better option may be to get a docking station that has both DisplayPort and HDMI connections. There are several models available that have both, such as the Dell WD19TB and Lenovo Thunderbolt 3 Dock Gen 2:
www.amazon.com/Dell-Thunderbolt-Docking-Station-Delivery/dp/B07V867LW4/
www.amazon.com/Lenovo-ThinkPad-Thunderbolt-40AN0135US-Capability/dp/B07M6S81CM/
great vid... just about to buy 2 screens with new laptop... so, If I dont want to use the laptop screen, (just the two larger monitors) , what settings do I need to do?
Hi! Thanks for the comment. First you'll need a docking station that supports this (not all of the cheaper ones do). I recommend look for a docking station that has an external power button (for turning the laptop on and off with the screen closed) such as the Dell WD19TB model shown in this video. Power button looks like this:
imgur.com/a/yE21UCj
(picture posted on imgur)
Then you'll need to adjust your power settings to the laptop doesn't go to sleep or hibernate when you close the lid. Power settings look like this:
imgur.com/a/TCKxPdL
Hope this helps!
@@CompTechMike thanks mate!!
Hello - I have an HP laptop and Dell monitors and docking station. I have two Dell monitors as well and it all worked together fine with no issues. I have a new HP laptop and plugged the docking station in and now I can't access the monitors.
Any suggestions?
Hi! I would start with the obvious stuff first. Power cycle everything, including the dock. Any difference after that? You didn't mention what model dock you have. Does it require specific drivers? You may need to download the drivers from your manufacturer's support site, if they don't install automatically.
Also, what is the model of the new laptop? Is it compatible with the old dock? Does the laptop use Thunderbolt (little lightning bolt next to the port)? Do the monitors show up at all in Device Manager or Display Settings? Maybe they just need to be enabled? Last, just go through and verify all of your connections are tight. May be something as simple as a loose wire.
Give me the specific model numbers of your hardware and maybe I can offer some more suggestions. Good luck!
I need help. The display monitor is not detected & it is so hit or miss. Where is a good place to learn how? A phone call singer at or right here in comments. Thanks so much.
Hi! Thanks for the comment. I'm sorry to hear you're having trouble with your docking station setup. Unfortunately it's impossible for me to cover all of the possible models or potential issues/challenges in a RUclips comment. However I can recommend a few things. First, go through and double-check that all of your connections are tight and that you are using good quality cables. I recommend DisplayPort cables, assuming all your hardware supports that type of connection. Second, make sure all of your software and drivers are up-to-date. That includes Windows, Intel drivers, any manufacturer-specific drivers (such as Dell or HP), and if your laptop has a video chip by NVIDIA or AMD, make sure you have the latest software from them installed, as well. Third, make sure your BIOS and firmware are all up-to-date. You can download firmware and drivers for most docks from your manufacturer's website.
Like I mentioned above, I recommend always using good quality hardware. Can't tell you how many problems I've seen because a person had a lower end dock or poor quality cables. Verify that your dock is compatible with your particular laptop. I.e., if you're using a Dell laptop use a recommended Dell dock, or if you're using a Lenovo laptop use a Lenovo dock. While the manufacturers have come a long way towards universal compatibility, we're not entirely there yet. Also, try not to use any adapters. Remember - every adapter is another potential source of failure.
You might want to go back and review the diagram (sketch) for the setup shown in this video. You can see that here: imgur.com/a/mPD14NL
(image hosted on Imgur)
If your monitors have multiple inputs, make sure you're using the right ones. Check for any device errors in Windows Device Manager. There's not really any one "secret" that will make this work 100% of the time. Mostly it's just a matter of using good quality equipment and setting it up right. If you'd like to comment back with your specific model of laptop, docking station, and monitors, I may have more suggestions for you. In the meantime I recommend re-watching this video, also some of the others in this series (links below) may be helpful. Good luck!
How to set up a laptop docking station: ruclips.net/video/4ytTXViarO8/видео.html
Dual and triple monitor docking station training video: ruclips.net/video/hIEobv1rhyA/видео.html
How to connect an ASUS ZenBook 14 to a docking station: ruclips.net/video/8HL0t2_P8fg/видео.html
How to set up dual laptops with a KVM switch: ruclips.net/video/-r84fIaxae4/видео.html
Review of Planar dual, triple, and quad monitor stands ruclips.net/video/R1UhEVdzwzU/видео.html
very helpful, thanks for the help Patton Oswalt!
You're welcome! Glad to help. 😊😆
hey I couldn't set up my monitors with the ANKER dual monitor splitter, it did not detect that there was multiply displays how do I fix it
Hi! Thanks for the comment. I'm not familiar with that particular piece of hardware but just looked up it's specs real quick. From what I could see online it appears to be a pretty low end device, with limited product compatibility. What is your exact model of laptop? Do you know if it supports DisplayPort Alt Mode? (this is listed as a requirement on the Anker site)
Also, what is your exact model of monitors? Are you getting a mirrored image on the displays? Or no image at all?
Comment back with the exact specifics of your laptop and monitors and I'll try to help you. This Anker device may work in theory (assuming your laptop meets the requirements) but in my opinion you'll save yourself a lot of hassle by getting a docking station designed specifically for your model of laptop.
Just the info I needed to help with setting up my tradeing station.
2 monitors and my laptop.
Laptop for discord, 1 monitor for charts and other for my brokerage.
You're welcome! Glad to help. Good luck trading, make that $$$. When you strike it rich, don't forget the RUclips content creators who helped you along the way, LOL. 😄🤣
wireless Alienware keyboard - AW768, wireless Alienware mouse - AW610m, wireless Alienware headset- AW988, Alienware AW3418DW dual monitors, Aurora M18 R3 laptop
Honestly the most helpful video I have watched! Sure hope John watched.
Haha, he did! Thanks! 😄
I have the dock but it's pointless since my laptop doesn't have USC-C Port. I want to have dual monitor setup (2 external monitors) but I only have 1 HDMI Port.
Is HDMI Splitter my only option?
Hi! Thanks for commenting on my video. What is the exact make & model of your laptop? There may be other options. An HDMI splitter is not going to work for you -- that will only give you the same picture on two monitors. If you have USB 3.0 ports ports you may be able to use something like one of these:
www.amazon.com/StarTech-com-USB-HDMI-Adapter-External/dp/B00H91BQ7Y/
@@CompTechMike Thank you for your prompt response.
I have a Dell Inspiron 15 7559.
Thank you for product recommendation, I have actually looked into these, correct me If I'm wrong - Don't they limit Hz?
Thank you for your time
@@zohebmakani4844 Hi! So I googled that model laptop and literally the first thing that came up was a review saying "This is the worst laptop I've ever owned"... LOL. 🤷♂️ Well, since you are stuck with it, it doesn't look like it has any other video output ports. I was hoping you might at least have a DisplayPort port, but nope. Looks like your only option is going to be one of those USB 3.0 adapters. They make them with HDMI, DisplayPort, DVI, and VGA outputs (although I would avoid VGA because it is garbage, if possible).
It does look like most of them have limits on resolution and refresh rate, but I'm assuming you're using this for business productivity or school and not gaming, so that shouldn't be a big deal. I'd look for one that offers 1920x1080 at 60Hz output, which is a pretty standard display rate. Good luck!
I am trying to set up the two screens and only the lap top and main screen are showing the same image and not the second one. Why is that?
Hi! Thanks for the comment. I sounds like you need to re-visit your Windows Display Settings. Right-click on any blank area of the Windows desktop and select "Display Settings". From there you should be able to change each display from "duplicate" to "extend", and arrange them to suit your particular layout. You may have additional settings depending on your particular make & model of laptop. Intel, AMD, and NVIDIA each have their own settings tools. But I'd recommend trying through Windows settings, first.
Recommend re-watching this video starting at about the 3:25 mark and checking the settings for each of your screens that they are set to "extend" and not "duplicate".
This second video might be helpful as well:
ruclips.net/video/8HL0t2_P8fg/видео.html
Good luck!
@@CompTechMike oh wow thanks for the prompt feedback and advice will give it go. Will let u know
I’ve tried plugging in a monitor into the usb-c using a hdmi to usb-c cable but this didn’t work. I’ve been told this is because my is -c port does support graphics????
Using the docking station you have used will this support two monitors if what I’ve been told about my usb-c port is correct.
Thanks
Hi! Thanks for the comment. You are correct - some USB-C ports, especially on lower end or "bargain" laptops do not support connecting monitors. In this case, it is unlikely that any docking station would work. What is the exact make & model of the laptop you have?
may God Bless you Mike, This was very helpful
Thank you very much! Glad to help. 😊
thank you for your generous responds - very helpful
Great video! This helped me solve an issue that I have been struggling with for months. I'm so glad that I found this video. Thank you! Thank you! Thank you!
You're welcome! ☺️
I can not get my second monitor set up. It is attached to the docking station, but the lap top does not detect the monitor.
Sorry to hear that! What is the exact model of your laptop, docking station, monitor, and what type of cables are you using? If you test the monitor by itself (plugged directly into the laptop) does it work then?
@@CompTechMike LOL - I did that next after commenting, and I got the same nonrecognition - so I am thinking that something going on with that monitor. It is an HP242.
@@pearlteague yes, if the monitor doesn't work at all - even when plugged directly into the laptop or another computer - chances are it's an issue with the monitor. You might also try pressing the buttons on the front of it - to see if any menus or input selections come up on the screen. There's always the possibility (however slim) that it's locked on the wrong input or that someone has turned the brightness all the way down. 😉 I'm assuming the power cord is plugged in and the power light is on and all that. It's probably the monitor. Personally I only recommend Dell P-series (Professional) or U-series (Ultrasharp) monitors. Good luck!
Hello Mr Smith, after multiple tries reconnecting, unplugging and replugging DP cable, my 2 monitors says no DP signal. Why is that happened? Need your assistance please
Hi! What is your exact model of monitor, laptop, and docking station, and how are the monitors physically connected to the dock? What type of cables?
Off-hand I can suggest a couple of things, such as press the button on the front of your monitor to select the correct input. You might also check that you're plugged into the correct input (some monitors have multiple DisplayPort plugs, one for input and one for output, so obv. you'd need to be plugged into one for input). If you can give me your exact make and model numbers for your specific hardware I may have more suggestions.
My monitor is P2422H, and the cable was connected to correct DP port (there is no other DP port at the back of thecmonitor). Docking station is Dell universal dock- D6000. Cable HG79R-HTN1-13M (not really sure if this is correct). I also tried to turn off the monitor and even the power supply. By the way both monitors is not working sadly
@@jaizyltibayan5283 Thanks for that info. What model is your laptop?
My laptop is Dell Latitude 5420
Hi, I have a similar set up, of sorts, with a Lenovo x220 and two large Dell monitors. With the laptop I also have a docking station - which gives me Display Port twice ..... and so on. My question is that each of my Dell screens has a sound bar attached underneath (at the front). If I want to move say a RUclips video from my main left screen (as you have) can I then get the sound to follow the image? At the moment, if I move RUclips across to the RH screen - the sound stays on the LH monitor (or its soundbar to be more exact). It sounds like a small problem - but is is slightly annoying..... Any help would be appreciated, (have tried various different wiring and plugging in connections - but nothing seems to work / fix). Thanks.
Hi! I think that's a Windows setting, where you select your sound output device. It's the same thing as being on a Zoom or Teams call and wanting to switch from using your external speakers and mic and switching to your headset in the middle of the call (without disconnecting and reconnecting the call). I've had hit-or-miss luck just plugging something in, usually you do have to go through the settings and tell Windows what audio output device you want to use.
I guess one thing to consider is how are the sound bars connected? Are they pulling the audio over DisplayPort or are they connected to 1/8" aux jacks? Could you wire them together and use both sound bars at the same time?
www.amazon.com/UGREEN-Splitter-Extension-Earphone-Compatible/dp/B00LM0ZGK6/
You might also check out this thread on Reddit: www.reddit.com/r/Windows10/comments/46b99p/how_do_i_make_windows_automatically_switch_all/
They recommend using a lightweight audio switching application that runs in the background. Looks like the app is free, may be worth checking out?
www.audioswit.ch/er
Hope this helps!
Hi do you have an adapter which doesnt use type c male rather something like hdmi
Hi! Thanks for commenting on my video. Not entirely sure I understand the question? As a long-time IT pro, I strongly discourage against the use of "adapters". Every adapter you add is just another potential point of failure. Instead I recommend purchasing a high quality docking station. If your laptop has USB-C output, the Dell WD19 and WD19TB models are very nice (use the regular WD19 if you have USB-C DisplayPort, or the WD19TB if your laptop has Thunderbolt. You can identify this by a small "DP" symbol or a small lightning bolt next to the port).
This link has photos and some additional information: www.pcmag.com/news/thunderbolt-3-vs-usb-c-whats-the-difference
What is the exact model laptop you have?
@@CompTechMike thank you for replying, I have and asus x5 laptop and want to connect a vga monitor and a drawing screen (with hdmi) to my laptop but it doesnt have a type c port and only one hdmi. i want different displays on all 3 monitors. Can you please help
@@wikus_vt1234 Hi! ASUS laptops are pretty limited with what you can do with them. What is the exact model # of your unit? It may be on a small sticker on the top or bottom of the unit. I'd like to be able to look up its specs.
nevermind i have a plan on what ill do
@@wikus_vt1234 Roger that. Good luck!
What is the perfect name/Model to place an order for this monitor. Thanks
Hi! Thanks for checking out my docking station training video. We generally order most of our computer equipment from Amazon, Newegg, or directly from Dell. For monitors we generally only order the P-series (Profesional) or U-series (Ultrasharp) hardware. Hope this helps!
Hey Mike, is there any option to stop charging from the docking station C charger? I don't want the system always in charging mode.
Hi! Thanks for the comment. This question is pretty variable. Most laptops will automatically charge over the docking station connector. Otherwise they'd just run off battery until they died. However, depending on the model, you may be able to change those settings in BIOS. For example, most Dell's have a variety of charging modes, such as "adaptive" or "express charge". Some you can set to charge more or less during peak hours. If you use the laptop primarily plugged in there's a setting for that (where it barely charges at all). So in short, generally yes. But it depends on the exact model of laptop and what its capabilities are.
Hello, just to follow up with you again. As I mentioned before, the feature you're asking about is specific to various laptop's BIOS settings. Not all models can do this, it depends on what settings they have. Here's a link to a few screenshots taken from several models of Dell Latitude. In these screenshots you can see they have options including "adaptive", "Standard", "ExpressCharge", "Primarily AC Use", various advanced battery charge configuration settings, and also the "custom charge start" and "custom charge stop" percentages. Using these you could, for example, tell the unit to stop charging the battery once it reaches 90% full capacity. I think this would achieve what you are asking for, assuming your particular model laptop supports this feature. Link to screenshots here:
imgur.com/a/5sWYkKg
(images hosted on Imgur)
Thanks Mike for the response. I will go through the Bios and see if that heps
@@bj76681 you're welcome. Good luck!
Hi! Thank you for the helpful video! I have the Dell WD19S docking station. Every time I close my laptop, the monitors shut off as well. Is there a setting that can change this? Thank you!
Hi! Thanks for the comment. The behavior you are describing is normal. It is because your laptop is configured to go to sleep when you close the lid. Most laptops are configured by default to do this. To change that you need to go into your system settings and change the behavior from "hibernate" or "sleep" to "do nothing" when you close the lid. See this screenshot (hosted on imgur):
imgur.com/a/TCKxPdL
Hey Mike! The display setting won't allow me to extend the display it instead has the 1I2 mirror image I have an LG laptop with a C port and HDMI port and two monitors HP and Acer with HDMI ports and an HDMI splitter.
Hi! The HDMI splitter is your problem. You need to use a real docking station or separate independent external monitor connections.
For example, if your laptop has an HDMI output and a USB-C output, and you have two monitors with HDMI inputs, you would use a straight HDMI cable from the HDMI output on the laptop to the HDMI input on the first monitor. For the second monitor you would need to use a USB-C to HDMI adapter. For example, this one might work:
www.amazon.com/uni-Thunderbolt-Compatible-MacBook-Surface/dp/B075V5JK36
Although a better solution, since you said your laptop has a USB-C port, is to locate a compatible docking station. A good tip is if your laptop supports Thunderbolt, get a Thunderbolt dock (such as the Dell WD19TB shown in this video). Look for the picture of a lightning bolt next to the port. If the laptop doesn't support Thunderbolt, a more generic one such as this Plugable model may be fine:
www.amazon.com/Plugable-Charging-Support-Power-Delivery-Thunderbolt/dp/B01FKTZLBS/
TL;DR. Get rid of the HDMI splitter and use a real docking station. 😉
@@CompTechMike Thank you soo much! I got a separate independent eternal monitor connection! Yaaay it worked!!
@@CompTechMike Thank you sooooo much! You don't know how much you've helped me!!!
@@drakemitri3419 Nice! Glad you got it sorted out. 😊👍👍
If i plug in the ethernet cable from my modem to the docking station how does my laptop get internet?
Hi! Thanks for the comment. I'm not entirely sure I understand the question. I'm assuming you have a cable modem or home router/gateway (provided by a vendor such as Comcast/Cox/Xfinity), then you plug the Ethernet cable from your cable modem into the dock, and you plug your laptop into the dock, it should all just work.
I mean, if you plug the cable modem into the laptop it works, right? Then it shouldn't be any different if you plug the cable modem into the dock and the laptop into the dock. Plug everything all into the dock together. As long as you don't have some kind of defective hardware or misconfiguration, it should all "just work". ☺
Hey Mike. What about the screen resolutions for both monitors. More specifically the hertz . Is it possible to run one monitor at 120hz ? The other at 60? Thank you.
Hi TJ! Thanks for checking out my dual monitor training video. Regarding your question, the docking stations we buy here are primarily for business use and only support 60Hz. 120Hz is more typically a game setting, so not really something we look for here. However there are many different models of monitor, dock, and laptops, that do support this. So the best answer I can give you is "it depends". You'd have to read the tech specs. If your laptop, docking station, and monitor all support this, then you should be able to do what you are suggesting. Good luck!
How to display the toolbar on both screens
Right-click on the Taskbar and select "Taskbar settings". The option is in there, down near the bottom. Watch video from 7:10 minute mark. 😊
Thank you!! This was very helpful in setting up my work station at home. I did have to look up the steps to close your laptop and keep the desktop monitor operating.
You're welcome! Glad it was helpful. I normally keep my lid open and use it as another screen. Not all laptops support being closed while staying on, but the setting is usually under the "Additional power settings" --> "Choose what the power buttons do". Or you can go to Control Panel --> Power Options. See image:
imgur.com/a/TCKxPdL
@@CompTechMike I would love to use the laptop as a 3rd screen but as soon as i plug it in only one of the screens works, it says it's screen 2 but stays blank ?
@@richardbyrne7907 Hi! What is your exact model of laptop and exact model of docking station? Some very old and low-end laptops do not support having three displays connected, although most newer hardware supports this. Have you checked the Display Settings to make sure that they are all set to "enabled"?
Hey mike… learned some by watching your videos. I’ve a station, a WD-15. In the past, I was able to comnect 3 monitors, and my laptop monitor. Now when I connect the new laptops, only the orignal external or laptop screen get signal. Is there any alternatives, such as usb hubs and usb to hdmi adapters. Ugh it’s for work and i have a feeling I’ll have to repair my laptop screen that was broken by a made. FML
Hi Nigel! Thanks for checking out my video. Glad it was helpful. Personally we've decommissioned all our WD15 docking stations as we found them "problematic" at best. All our newer systems have WD19TB or WD22TB4 docking stations, which we've had a lot more success with.
One of my complaints about the WD15 is its selection of ports. To connect monitors you've got the one Mini-DP, one HDMI, and one legacy VGA connector. So that means you're juggling a variety of connectors that aren't very common on most monitors. You'll usually need an adapter or two, which can cause additional sources of failure. Personally we had the best luck with the WD15 when connecting two external monitors, one via Mini-DP to DisplayPort cable and one using an HDMI cable (most of our monitors have either DisplayPort or HDMI input, with DisplayPort being preferred). We don't use any VGA stuff.
Without having it in front of me it's tough to say what your particular issue is. I'd recommend going back and double-checking all your cables and connections, including the power supply going to the dock. An insufficient power supply can cause a lot of random issues.
Also recommend updating to the latest firmware. You can find the firmware update utility for the WD15 on Dell's website here:
www.dell.com/support/home/en-us/product-support/product/dell-dock-wd15/drivers
You might check that the inputs on your monitors are all set correctly (if the monitors have multiple input sources) and that the devices are showing up correctly in Device Manager. Also check your display settings (duplicate & extend, as shown in this video).
One other idea is to disconnect everything and reconnect one device at a time, testing to make sure each works. Then plug in the next piece of equipment, make sure it works, etc. If you have another laptop or dock you can test with also, that's another option. Will help you rule out whether your issues are with a software config or specific piece of hardware.
Worst case scenerio you could always try various adapters, like these:
USB 3.0 to HDMI adapter: www.amazon.com/StarTech-com-USB-HDMI-Adapter-External/dp/B00H91BQ7Y/
USB-C to HDMI adapter: www.amazon.com/Adapter-BENFEI-Thunderbolt-Compatible-MacBook/dp/B08KWG243P/
However as I mentioned above, I'm not a fan of adapters. Each one just increases the potential points of failure. You didn't state your specific model of laptop but I'm assuming it's some kind of reasonably-modern Dell Latitude business-class model. Most of those are generally able to support three screens (or more, if they have the upgraded graphics chip). I'd recommend ditching the legacy WD15 dock and picking up a new WD22TB4 dock, assuming the laptop has Thunderbolt. You can see more about that dock here:
www.amazon.com/Dell-WD22TB4-Thunderbolt-Dock-USB/dp/B0B13Y2QVW/
Last, I recommend this video which shows more about different types of docking stations:
ruclips.net/video/4ytTXViarO8/видео.html
Hope this helps!
So no VGA cable needed?
Hi! Thanks for the comment. My monitors use DisplayPort connections so no VGA cable needed. VGA is a very old standard. I would recommend DisplayPort, HDMI, USB-C, or DVI over VGA, depending on what your monitors and dock support.
Here's a sketch of how I typically set mine up (image hosted on Imgur):
imgur.com/a/mPD14NL
Good luck!
@@CompTechMike I was thinking if I have a docking station I could simply plug my two monitors and laptop straight into that and be fine. Right? Hopefully all USB-c
@@CompTechMike that sketch is good
@@thereelaccountant9246 you're welcome! Monitors that support USB-C video input are still pretty rare. But are becoming more standard as newer models are released. Some of the newer USB-C ones can even charge a laptop, which almost eliminates the need for a docking station. In the meantime I use DisplayPort for pretty much everything. Glad the sketch is helpful!
Also can you provide model of usb- c dock available on Amazon?
Hi! We purchase a variety of docking stations. If your laptop supports Thunderbolt (has a little lightning bolt by the USB-C connector) one of the best docks is the Dell WD19TB. Here is a link to that dock on Amazon, and its support page on Dell (where you can download drivers and firmware updates):
www.amazon.com/Dell-Thunderbolt-Docking-Station-Delivery/dp/B07V867LW4/
www.dell.com/support/home/en-us/product-support/product/dell-wd19tb-dock/drivers
If your laptop *does not* support Thunderbolt but *does* support DisplayPort-over-USB-C, you can save a little money and go with the non-TB model (WD19):
www.amazon.com/Dell-Docking-Station-Delivery-DisplayPort/dp/B07S3XHMP1/
www.dell.com/support/home/en-us/product-support/product/dell-wd19-130w-dock/drivers
A less expensive model that we also use is this one from Plugable:
www.amazon.com/gp/product/B0779K9DG2/
We always try to use DisplayPort connectors for connecting our docks and monitors. If you have older monitors that do not support DisplayPort, here is a Plugable-brand dock that has two HDMI ports:
www.amazon.com/gp/product/B01FKTZLBS/
Here is a link to some high quality DisplayPort cables (for any of the above three docks):
DisplayPort 1.4 (8K): www.amazon.com/gp/product/B07VVJZJ2P/
DisplayPort 1.2 (4K): www.amazon.com/gp/product/B0894G192T/
Last, here is a link to a video that shows a lot of different types of docking stations and how to hook them up. Docks are in pretty high demand right now due to the chip shortage and supply chain issues. Hope this helps!
ruclips.net/video/4ytTXViarO8/видео.html
2 Dual Dell P2214Hb monitors and 1 MacBook Pro with thunderbolt. (Late 2011) How do i setup? Will i need to purchase a dock?
Hi! Yes, unless your Mac has two separate video output ports, you will need to purchase a dock compatible with your particular model. If it has Thunderbolt, many Thunderbolt compatible docks may work (such as "Plugable" brand) or you may want to purchase an Apple specific dock. Good luck!
@@CompTechMike thank you for fast response!
I connect HDMI to the monitor directly but the display is the same I can’t change it (the display setting can’t be changed from a remote session) please assist if you know, thank you
Hello! You are correct, display settings cannot be changed from within a remote session. You will need to exit out of the remote session and change the display settings prior to starting/entering into the remote session. Hope this helps!
@@CompTechMike Hi, Mike it works like you said, Many thanks.
This is a great video, you explained everything so well.
Thank you! 😊
Super helpful thanks! Received all of these from work with no setup instructions! I’m a nurse, not IT ;)
Awesome! Thank you for the work you do! ❤️
Same here Christina Vandersluis. Incredible 🤦🏽♀️
Thank you for the video. Do you know if it's possible to have one of the extended screens display on two devices?? For example, you have 3 screens there. If two of them showed screen "2" and one showed screen "1"?
Hi! Yes, this should be possible. You would just set one of them to "duplicate" and one to "extend". Assuming your computer supports this.
If you have to take your laptop out, will your icons appear on the laptop then? Or do you have to make the icons screen #1 before you leave?
Hi Braden! Thanks for checking out my video. Assuming you are running any remotely recent version of Windows, when you disconnect the laptop from the docking station all open windows and icons will automatically move and resize as needed to fit on the laptop screen.
@@CompTechMike Great! Thank you. I’m going to use this video to get my system connected when my monitors arrive. I appreciate you taking the time to create the video and inform us.
@@bradenevans514 You're welcome! Glad to help. I have a few other videos in this series. You might want to check out this one, next, if you still have any questions:
ruclips.net/video/4ytTXViarO8/видео.html
Good luck!
Great video thanks
Have any trouble with that docking station model?
I am ordering 4 soon.
Thanks
Hi! Thanks for the comment. WD19-series docks have been great performers for us. We've got a few dozen of them now (WD19, WD19TB, WD19TBS). No major issues. Just download all the firmware updates and drivers from Dell's support site. Hope they work well for you!
Hello i like your video, how do i use both screens to do different things?
Hi! Thanks for the comment. If you watch the entire video you will see how to set the screens to show different images. For example, a web browser on one screen and a word processor on the other. Or a database on one screen and a spreadsheet on the other.
At my jobs everyone uses multiple screens. Some "power users" have as many as five, including a wall-mounted TV used as a screen. Great for presentations! 😊
This video was helpful, but I was given 2 monitors, 1 laptop, a dock, and 1 VGA cable and 1 HDMI cable how do I set that all up?? They gave me all used equipment with no instructions on how to connect the cables. ☹️
It sounds like whoever gave you that equipment didn't give you very good instructions. Maybe they should have made a video. 🤷😆 What is the specific model of dock? And what is the specific model of monitors? Maybe the dock only has one HDMI output and one VGA output, so you have to use those connectors?
@@CompTechMike Dell laptop, Dell docking station, and 2 HP monitors
@@chelsieadams9507 What is the exact model? Would usually be printed on a sticker on the bottom of the dock, and backs of the monitors.
@@CompTechMike dell docking station k07a001... Is there supposed to be a power cord for the docking station or does laptop supply the power?
@@chelsieadams9507 is it a Pro3X? Big wide one that the laptop physically clicks onto the top of it? That's a very old model. And yes - it should have it's own dedicated power supply, usually 130 watts.
Assuming it is a Pro3X, The monitor cables, power supply, and any accessories would plug directly into the dock. Then when you are ready to use it you'd just click the laptop down into the top of it to power it on.
Which laptop do you have and its specs..
Hi! Thanks for the comment. I've got a few laptops. The one shown in this particular video is a Dell Precision 5530. I7 with 6C/12T, 32GB RAM, 4K touchscreen. It's a few years old but with a few upgrades still works well for my purposes.
Typically for our regular employees they get Dell Latitudes. Our current model we're deploying is Latitude 5520 with 11th generation I7, either 32GB or 64GB RAM, 1TB storage, 4K screen.
We expect 3-4 good years of life out of our systems. After that they usually need a new battery and a few upgrades. I have many laptops more than 10 years old that still work well (with proper upgrades and maintenance). And desktops that are 30 years old that I still support and upgrade, lol. Hope this helps!
Does this work only with integrated graphics on cpu or will it work without integrated graphics?
Hi! It depends on the capabilities of the laptop. Most laptops manufactured in the last 10 years are able to support at least two external monitors, provided you use a compatible docking station. What is your exact model of laptop?
I bought this docking station for my work Dell 7490 Latitude after seeing this
On the dell web it said that this one was recommended
Once everything was was plugged in I could not start it with power button on docking station had to open laptop to set up
Screen came on to say it did not support thunder bolt
I did get everything to work and laptop was changing but I had to keep it open
My goal was to use two new 4k monitors I just bought and just use the two external monitors keeping the laptop closed and be able to turn on the system with the docking station on button Is this possible? Should I have bought something else ?
I also Lenovo C940 YOGA as my personal machine and set it also the unit has to open to work also
Any advice
Hi! I tested this configuration here with a Latitude 7490 (Non-Thunderbolt model) and a WD19TB docking station. I confirm that you will see a warning on a non-TB equipped laptop. You can press F1 to get past this, or press F7 to disable the warning. Once you get past the warning the laptop should boot normally, and you should see your Windows desktop displayed on the monitors connected to the docking station. From there I was able to shut down the laptop through Windows, and use the power button on the dock to turn the machine on again.
So this setup should work for you as you desire. You may want to verify that the firmware for both the laptop and the docking station are on the latest versions (download firmware/BIOS for laptop and dock from Dell's support website). You may also want to check if your PC is set to hibernate when the lid is closed. It should work though. I'm testing it with identical hardware right here. Assuming you have everything plugged in correctly, I'd try again and make sure all of your firmware and BIOS is updated to the latest versions. Good luck!
Thank you it worked and solved the issue
Thanks again for your fast reply and help
@@kellywatson9979 Awesome!
Hey Mike can I set up two Dell 32 Curved Monitor - S3222HN as dual monitors using a docking station?
Hi! Thanks for the comment. I wouldn't see why not, provided your laptop and docking station are powerful enough to support this configuration. Given the high resolution of those screens I would recommend using high quality DisplayPort cables rated for at least 4K. Here's a link to the ones we use:
www.amazon.com/ivanky-DisplayPort-Braided-Display-Compatible/dp/B078HVDMW2
You might also check out these (rated for up to 8K resolution):
www.amazon.com/iVANKY-DislplayPort-Cable-1-4-60Hz/dp/B07VVJZJ2P
I have a Dell xps9710
The docking station has a display port but the dell 32 curved monitor has regular hdmi port do i get cable that has display connectivity on one end and regular hdmi on the other? end
@@DerickChibilu ah, gotcha. I was looking at a slightly different model. Maybe this will work for you?
www.amazon.com/DisplayPort-uni-Uni-Directional-Compatible-More-6-6ft/dp/B08FDGBCN6/
Thanks Mike Smith that helped a lot
You're welcome! Glad to help. 😊
If you're asking a question please include the exact make and model number of your laptop, docking station, and monitors. Often this information is needed to provide a specific recommendation. Thanks!
@@CompTechMike Hola soy de chile y gracias por responder 🙏. Tengo un equipo Acer A514-53 y una docking station DWS19 que adquirí hace poco. Me reconoce el mouse y no así los monitores ( sin señal )....Eh intentado de todo y nada , tengo un monitor con HDMI y el otro con DP. Ya No se qué más hacer 🫠😞 siento que perdí el dinero porque no veo solución.
@@wolfhunter3465 Hi! Thanks for checking out my video. I'm not familiar with that model of Acer laptop but Google tells me it's a pretty low end model. That said, it should still have the "graphics horsepower" to drive a couple monitors at low settings. However the Dell docking stations such as the WD19 series and newer WD22 series work best with Dell laptops. You're going to get unpredictable results when used with non-Dell laptops that aren't fully standards-compliant. If you've already tried updating to the latest software and firmware and it still isn't working, It sounds like in your case, the Acer laptop isn't fully compatible with the Dell dock. We have many lower-end laptops from Asus, for example, that don't work with Dell docks.
My recommendation would be to try the dock with a different laptop. This will help you verify if the issue is with the laptop, or the dock. My second recommendation is to get a docking station from another brand, such as "Plugable" that may be more compatible with your Acer laptop. Here's a list of their docks:
plugable.com/collections/docking-stations?srsltid=AfmBOoqyUxh-oDg_B0shwn6_6osvmQWETvxwKHeo_vZClrpAmTWHUznN
You might also check on your manufacturer's website for if they make or list any compatible or recommended docks. Good luck! Let us know how it works out.
Best tutorial on multi-monitor set-up out there! Thanks! 👌🏽
Thank you! Glad it was helpful. 😊
One of my monitors keeps saying no DP signal coming from my device what should I do?
Hi! Thanks for the comment. Just to clarify, are you saying it works sometimes, and other times it says "No DP signal"? Or does it not work at all?
I'd suggest go through and double check all of your cables and connections. Maybe swap the cable with the working monitor and the non-working one, just to check for a bad cable. Also make sure you have all the latest Windows updates, drivers, Dell/Intel updates, as well as the latest firmware update for the dock. You can download that from Dell's support site. Also check for errors in Device Manager, and make sure the monitor is set to the correct input. Some have more than one DisplayPort port. Good luck!
@@CompTechMike the monitor works it just says no DP signal, But I think it might be the computer because its HP and not dell, even for the monitor that works its only functional with an HDMI cable, the docking station isn't doing anything, There is no light indicating it being on either only when I plug in the power and it starts up the fan
@@CompTechMike Does it require a dell laptop to work through the docking station?
@@JayYuproduxtions Hi! Thanks for the comment. I'm not entirely sure I understand your response. Are you using an HP laptop with a Dell docking station? You may want to go back and check all your manufacturer hardware specs to ensure these two devices are compatible with each other. If not, you might want to try a different docking station, then add one device at a time to make sure it works. You can always test if the docking station itself is working with the laptop by plugging in some kind of simple device like a USB flash drive or USB mouse & keyboard into the dock, to see if they are detected by the laptop. Then add one device at a time to make sure each is working.
If you want to comment back with the exact model numbers of your specific devices I may have more suggestions. Good luck!
@@JayYuproduxtions just saw your second question. While the industry is striving for better compatibility, we're not quite there yet. Not all laptops are compatible with all docking stations, and vise versa. Even a Dell docking station from 10 years ago wouldn't be compatible with a Dell laptop manufactured this year.
My recommendations would be to look at your manufacturer's website and pick a recommended model from there. There are too many variables to answer in a RUclips comment, but personally I'd get an HP dock for an HP laptop. Good luck!
I connected dell laptop and mouse through dock system, everything works, but when I am trying to connect 2 screens to dock system, it doesn't work(( I can connect one screen directly to laptop, but I need two screens(
Hi! Sorry to hear that. What is the exact model of laptop, monitors, and docking station you have? Model number is usually printed on a sticker on the bottom.
Are you getting any kind of error messages or are the monitors just not detecting a signal? What type of cables are you using?
thank you so much for replying
@@CompTechMike is it possible that I need to install drivers first for dock stations, or screens should be connected anyway?
@@khabibpogosyan2587 hi! In general, a modern laptop should automatically download any necessary drivers within a few seconds of being hooked up. You can always try rebooting it to see if that helps. You might also check Windows Updates or your manufacturer's support page for any specific software/drivers that may be needed.
I would recommend going back and double-checking all of your connections. If the monitors have multiple inputs, make sure that the correct input is selected. If you comment back with the exact specifics of your hardware I may have other suggestions. Also recommend reading the other comments below yours for tips. Good luck!
@@CompTechMike I mean I restarted laptop, doesn’t work. I don’t have credentials for now to log into windows (I will have tomorrow)
This video was very helpful and I thank you. I was able to set up the two screens but I wanted to keep the sound from the main screen (Screen #1) and not from the second screen. How can I change that. When I go under Setting- Sound Output it shows: Choose your output device but it only identify the Screen #2. How can I change that.
Hi! Thanks for the comment. What is your exact model of docking station, and what is your exact model of monitors? How are the monitors physically connected to the dock? What type of cables?
Hi! I never heard back from you, but wanted to confirm that what you are trying to do should be possible. Here is a screenshot of my system (hosted on Imgur):
imgur.com/a/hV1geqe
In this screenshot you can see I have four audio output devices available. The built-in speakers on my laptop, both of my Dell monitors, and also my Logitech USB headset.
I would recommend you go back and check all your wiring and connections. Not all wires support audio. For example, if one of your monitors is connected via a VGA cable, that monitor would not be able to output audio (because the VGA cable doesn't carry an audio signal). If you let me know the exact model of your laptop, docking station, and monitors, I may be able to provide more input. Hope this helps!
Thanks for posting this publicly! Like others, this is *the* video tutorial I've been looking for. Thanks, Mike!
You're welcome! I made this video for one guy, never expected it to be so popular, LOL. 😀
I dont have two HDMI ports in my docking station - any tips to fix this?>
Hi! What is your exact model of laptop, monitors, and docking station? If you just need an additional HDMI port there are a variety of adapters you can use. If you tell me your exact model of equipment I may be able to suggest one. 😊
@@CompTechMike thanks - docking station has 1 hdmi it is a targus acp71eu. My laptop also has one hdmi it is a hp. I have two hdmi samsung montiors. Is it worth getting a docking station with two hdmi ports?
@@islamrewards2860 Hi! I just looked up the Targus ACP71USZ. That appears to be kind of a low-end model. I would not recommend that model docking station personally. However you should be able to use it with two HDMI monitors if you use a DVI-to-HDMI cable. Plug one monitor in to the HDMI port normally, and use the DVI port with a DVI-to-HDMI for the second. Here is a link for that cable:
www.amazon.com/BlueRigger-Speed-Adapter-Cable-Meters/dp/B004S4R5CK/
Alternatively you could plug one HDMI monitor into the dock and one into the laptop, however my recommendation would be to pick up a more capable dock. You didn't provide the exact model number of your laptop, but if it has a USB-C port your better option would be to use a USB-C or Thunderbolt dock. Good luck!
@@CompTechMike Many thanks Mike
@@islamrewards2860 you're welcome! 😊
Hi great video. Question, I want to only use the two monitors. Does the extended screen work if I close the laptop (not shutdown ) maybe sleep. ?
Hi! Thanks for the comment. In general, the answer to your question would be yes - with caveats. Most decent laptops and docking stations should support operation with the lid open or closed, but not all do. One thing to look for is if the docking station has a separate power button. For example, in this image (hosted on imgur) of the Dell E-Port Plus and WD19TB model docking stations, you'll see I've highlighed the power buttons. This is so you can turn the laptop on or off with the lid closed. Docks without power buttons are less likely to support the configuration you're describing:
imgur.com/a/WphIKhZ
Also, you may need to configure your Windows sleep settings. You'll need to change "What to do when I close the lid" from "Sleep" to "Do nothing", as shown in this screen:
imgur.com/a/T951FA3
Hope this helps!
If I don't use a laptop will it still work with a desktop?
Hi! That's a good question. I assume you mean "will the docking station work with a desktop"? I assume if your desktop has a USB-C port that supports either DisplayPort or Thunderbolt connectivity, it should work.
That said, if you have a desktop and need additional ports (more monitor connections, or more USB ports, for example) I would recommend just adding an internal card. Many video cards are available that support 2, 3, 4, 5, or even six external displays, if that is what you're looking for. Adding a video card instead of a dock would be my recommendation. Good luck!
I have a Thinkpad and it's not using the monitors at all.
Hello! What model docking station do you have? For Lenovo equipment I've had pretty good luck using the Gen 2 docking station. Here's a link to the USB-C version of the dock:
www.amazon.com/Lenovo-ThinkPad-USB-C-Dock-40AS0090US/dp/B07R68XHZ9
And here's a link to the Thunderbolt version:
www.amazon.com/Lenovo-ThinkPad-Thunderbolt-40AN0135US-Capability/dp/B07M6S81CM/
Recommend the Thunderbolt version if your laptop supports this type of connection (check for a lightning bolt symbol on the side, or in the product specs for your particular model Thinkpad).
@@CompTechMike it's neither of those. It's one that sits under the the laptop and locks to it on the side.
@@NickBEADG okay, so it's the older model. I'm familiar with those. They're usually pretty reliable. I'd suggest just going back and double-checking all your connections, make sure the dock has power, and check your Windows Display Settings.
Do any devices plugged into the dock show up in Device Manager? Do the USB ports on the dock work? Are you able to test the dock with a different laptop? Or test the laptop with a different dock?
@@CompTechMike I think it's a thunderbolt 4. It doesn't recognize anything but it does power the laptop on. It's my only dock and laptop, given to me by my job
@@NickBEADG interesting. I thought most of that type of dock pre-dated Thunderbolt. Most other manufacturers have moved away from the "flat type". Just took a peek at Lenovo's website and it appears they are still selling docks like that.
What is the exact model dock you have? What is the exact model of laptop? Have you checked Lenovo's website to verify compatibility?
How is the dock physically connected to the monitors? What type of cables? Do the monitors appear to be getting a signal, or do they say something like "No signal, going to sleep"?
Have you checked if there's any buttons on the monitors that need to be pressed? For example, if the monitors have multiple inputs do they automatically select the correct one or do you need to press a button on them to change the inputs?
Have you checked if the monitors show up in Device Manager or Display Settings?
Last, and probably obvious suggestion, if your work sent you all of this equipment did they send you any instructions? Do they have an IT department that may be able to assist you?
Mike, pretty complete. I have a Dell XPS with Dell K17A-001 Docking Station. Never set it up. I lost the manual at sometime. I Needed your video to go thru the Set up. My Dell Docking Station Model K17A-001 has 1 C Port out; 2 USB Ports, 3 SS Ports ((like USB), 1 ear phone Port; 1 HDMI Port; 1 IO Port; 1 Internet Port; 1 Com port. I did not see how you commected the Monitors. Currently I use HMDI out from Computer to Monitor. What is the difference of an USB and SS Port. Are you currently are using HDMI ports to connect the Monitors?
Hi Sam! Thanks for the comment. You've got quite a few different questions here, let me see if I can unwrap this.
First, USB and "SS" are both USB ports. USB is the older standard "USB 2.0" and has a maximum transfer speed of 480 Megabits per second. "SS" ports typically operate at "USB 3.0" speeds, with a maximum throughput of 4.8 Gigabits per second. In other words, SS ports are up to 10x faster than regular USB. This is good for devices such as flash drives, portable external hard drives, and other devices capable of transferring at these higher speeds.
Re: how the monitors are connected. In this video, the Dell WD19TB docking station is connected to the monitors via DisplayPort cables. You can see them at the 0:40 second mark in the video. The two gray cables. The monitors are also connected to the dock via two USB cables, this activates the USB ports on the monitors for connecting additional USB devices.
Re: your model number, K17A-001 is not an accurate model number. I've looked this up before and Dell labels are a little confusing, but you want to find the actual model number. This may be something like WD19, WD15, D6000, etc. That is your actual model number. In any case, it sounds like you don't have a very good dock. You didn't mention what model Dell XPS you have is, but assuming it is a fairly recent model with a USB-C Thunderbolt connector, I recommend getting a good docking station like the WD19TB and connecting it to your monitors via DisplayPort cables. Or if your monitors only have HDMI inputs, use DisplayPort-to-HDMI cables.
Docking station: www.amazon.com/WD19-180W-Delivery-DisplayPort-210-ARIQ/dp/B082T3CMLJ/
DisplayPort cables: www.amazon.com/ivanky-DisplayPort-Braided-Display-Compatible/dp/B078HVDMW2/
DisplayPort-to-HDMI cables (only use these if your monitor does not have DisplayPort inputs): www.amazon.com/DisplayPort-Gold-Plated-Connectors-Display-Compatible/dp/B081GGNWCX/
Hope this helps!
Hi Sam! I was moving some equipment today and confirmed that your "K17A-001" is a Dell WD15 model docking station. These docks have three video out connectors: 1x Mini-DisplayPort, 1x HDMI, and 1x VGA. In terms of quality, the Mini-DP connection is the best, followed by HDMI, and last by VGA. Never use VGA unless you don't have any other choice.
If you're stuck with that dock and want to make it work, I'd use a Mini-DP to DisplayPort cable to connect to one DisplayPort external monitor (most Dell P-series and U-series monitors have a regular DisplayPort input).
www.amazon.com/DisplayPort-Thunderbolt-Compatible-MacBook-Surface/dp/B07NW9XKGL/
Then I'd hook the HDMI-out port on the dock into an HDMI input on your second monitor. So you'll have one monitor connected via DisplayPort, and one connected via HDMI. This is the best way to do it so you're not having to use anything like DP-to-HDMI cables.
Last, I'd strongly recommend updating the firmware on that dock. WD15's were notoriously flaky when they first came out. Firmware updates should fix most of those issues, however. You can download the firmware update tool and drivers from Dell's support website:
www.dell.com/support/home/en-us/product-support/product/dell-dock-wd15/drivers
I tried this but my second monitor is saying no video input
Hello, thanks for the comment. Sorry to hear you're still having trouble. I would recommend going back and double-checking all of your cables and connections. Make sure everything is connected properly and tight. If your monitor has multiple inputs you may need to press a button on it to select which input to use. Some monitors auto-select, others you may need to manually select the correct input. You can also check in Windows in the Display Properties settings and make sure that it's not disabled, and that Windows has detected it successfully or not.
One other suggestion would be to swap the monitors and confirm which one is working correctly.
If you want to comment back with the exact model of your laptop, docking station, and monitors I many have other suggestions. Good luck!
@@CompTechMike Thank you for getting back to me. I will redo it again. I am sure I did something on my side. I have Dell black laptop, Dell docking station and Phillips screens.
@@littlep.6957 good luck. Recommend double-checking everything, as you mentioned.
It may be worth it to take a look at some of my other videos in this series, which might be helpful to you:
How to set up a laptop docking station: ruclips.net/video/4ytTXViarO8/видео.html
How to connect an ASUS ZenBook 14 to a docking station: ruclips.net/video/8HL0t2_P8fg/видео.html
How to set up dual laptops with a KVM switch: ruclips.net/video/-r84fIaxae4/видео.html
If you want to give me the exact model numbers of your equipment I may have other suggestions. Exact model numbers are helpful because every piece of hardware is different. Good luck!
@@CompTechMike Thank you for the links I really appreciate you trying to help me. I will check them out and try again. If that fails I will provide you with the models and etc.
@@CompTechMike👋 again. It is working!!! I was using a display port connector but my screen settings was showing HDMI. All I did was change it to display port from HDMI. I am so happy. I have had the screen for 6 months just sitting around because of failed attempts. After seeing your video and after your kind gesture of assistance I got the courage to try again. Thank you so much 🙏🏽 for responding to me and offering to help me out. You are very kind and generous. I have subscribed and look forward to watching and learning from your videos.