I got my badass wide wheel pro commuting to work 18 miles everyday.From queens to Manhattan New York. The powerful 1000 watts takes me there with no problem, hills and the 59 bridge are so easy. The wide wheels give you so much stability and I don’t worry getting late to work since I will never get a flat with the solid rubber wheels that’s the reason that I purchased this so cool looking scooter and I get compliments and people cheering me when I go fast on the NYC streets. I love it.
Happy you are happy :) Can you share some insights on your weight and riding style (chill vs aggressive, speed)? For us and others to judge under what circumstances you can get 18 miles in range...
fluidfreeride hi fluid riders I’m 185 pounds my style is cool lol I don’t know what you mean by style is it foot position ? I place my right foot straight and the left on the side like 11:50 on the clock . I usually start on a bike line on eco mode and sometimes in power mode so I can go fast in queens and since there is no traffic is fun to speed up. On eco mode It’s 9 miles to midtown so to come back to where I live in queens it’s a total of 18 miles. And Manhattan its so much fun on 5 Avenue or 6 Avenue a few plates usually pull up the front wheel up a little bit or jump on then so impact is minimum good suspension. The main reason I purchased a scooter was to avoid the NYC subway which is the worst in the world. Always dirty and overcrowded. I stopped taking the subway as you can see the news now it’s sadly filled with more homeless and less trains. I’m happy with my purchased I got my scooter from you Fluidfreerides. If anybody wants a scooter contact them my scooter arrived and it looks fantastic and like I said people compliment my cool looking scooter. Have a fast safe ride guys!
Bry New York hi I’m having fun I wished I purchased one sooner when this pandemic started but it’s been 3 weeks now and it’s a solid reliable scooter very stable because of the wide wheels I’ll definitely recommend it. I live further east in queens. My friends at work said it looks like from a back to the future movie which I never recall seeing a scooter in that movie. I think they meant to say it looks like a badass futuristic scooter. Have fun riding one !
@@fluidfreeride I made 26 miles in eco mode and 22 in power mode( riding aggressive in full speed 27-28 mph and some hill climbing). I weigh 182 pounds. I have it since 10 days. I am amazed with the performance, especially acceleration. I definitely recommend Widewheel Pro
I got my wife the Mercane Widewheel (standard), she absolutely loves it!! I just ordered myself the 2020 Widewheel Pro. Our date nights just got that much cooler ;)
I love my Mantis pro, purchased from you in early 2020. I'm 200+ lbs and 6'3" and it is a beast. I am able to tear up steep hills with no problem. If anything, its too powerful. I wear my helmet ALWAYS. Thank you!
Fluid freeride are awesome. Their support is priceless and when I was asking for help - they were always more than happy to assist. Don’t go with cheap alternatives . Highly recommended
@@lvpob8829 learn from the rest and buy from the best...aliexpress...way cheaper...and suprisingly better support from foreign company vs fluidfreeride... The support is atrocious... Theyll likely tell you to buy another scooter and theyll refund the first hopefully when they get it back...trust them...if you want to be riding this scooter soon...you need to pay twice... fluidfreeride way lol
I live in Manhattan and I was considering the Emove Cruiser.. But I really like the price, power and options of the Mantis Advanced. I've never ridden a power scooter. But I am a heavier rider at 260lbs. Plus I go up 2 flights of stairs.. Im use to carrying 60lbs with camera equipment so the weight doesn't bother me.. at all.. as for learning on the scooter.. Because the mantis has those other modes.. I could start on lower power modes such as eco and single motor mode until Im ready for more throttle.
Julian: Mad Respect and props for doing the video yourself. IT shows that you're not afraid to stand behind the products and gives your buyers confidence. I'm in the middle of shopping for an e-scooters and your video may just have tipped the scale. Believe or not, the owner is the MOST Powerful marking person that any company could hope for!
Well just clocked 101 miles on the Horizon. I can’t tell you how much I absolutely love this thing. I certainly made the right choice. It was between the Zero 8 and the FFR horizon. I do also wanna say I appreciate the customer service. Top notch!
Thank you for not mentioning price! People always want a heap of features without spending much and it just doesn't happen. You can't expect a lot and sell yourself short. I read on forums suggesting to analyze price first in the respect you'll only get what you can afford, which is right. If people really have a need or a want, then they gotta save for it.
i have widewheel very fun to ride lots of power long range no problems my weight is 250 pounds and its puling me like no tomorrow but i did manage flip over i moved from the sidewalk and when i try ride back on sidewalk it was so deep and crashed no i bought gloves to protect my wrist and slow down a little ;) so happy of the thing have fun and remember safe ride its priority NO 1!
@@lewissmith234 willing to bet fluid* most likely gave you options with that refund as well though? would nearly bet you may actually worked something out in this time and are now riding one.. would love to know if the refund was end result.. Thumb.
I have widewheel pro myself, ordered from fluidfreeride. it's a great scooter, really love it. Long rang and fast. I ride to work if weather is permitted. But I am hoping that there's off road tire option to get more grip. I am from Vancouver. Here it rains alot.
Do they make foot rests so i can have my feet on either side of the board instead one behind the other? That would be especially nice for sitting down while scooting.
I’m new to the scooter world and had no idea it was this big. But I’ve been working with a Hover 1 for 3 months, and while it’s fun for the price, it clocks in at 13.3mph on my gps. And that’s no fun anymore. So, after seeing ESGs videos and discovering Fluidfreeride, I want a mantis. Or a Widewheel. So you’ll be hearing from me soon and I can’t wait to get one from y’all :)
I ordered the Horizon as my first scooter ever and have been super happy with the boost of speed and range it has over the rental-equivalent scooters. Would definitely recommend for first time scooter buyers looking for a little more power. 👍
@@scooterninja3479 Nice, congrats! I think you'll be very happy with it. I bought the 10.4 ah version, and I have been able to reach 25, and even 26 under the right conditions (no wind resistance, flat ground, smooth pavement), and I am 150 pounds. However, realistically, I usually max out around 22, 23 (wind is the biggest killer). However, once the battery gets low, the scooter enters a lower power state and the max speed drops down to around 20, 21, which is still plenty fast. Next time I'm going to get a scooter with a little more range and power, but as a first scooter, I've been super happy with it! It's really changed my life, as I'm able to travel around my city without wasting gas or worrying about parking. Enjoy yours!
@@scooterninja3479 I only ran it dead once, and on that ride I got almost 17 miles out of it, and I was riding full speed for most of the way. I suspect if you ride it at a slightly reduced speed you would easily get 20 or maybe more. I know the Electric Scooter Guide guys got MORE than the advertised 25 mile range for the 13Ah one, which is unheard of for electric scooters. Usually sellers really inflate the mileage ability. Check out the ESG channel if you haven't by the way, they're very detailed with their reviews!
Shaneel Patel - no, you should be fine, you may have a little harder time hitting 25, but you’ll still get there. One word of advice: make sure the lock lever is pushed all the way down when you unfold the scooter to ride it. I thought it just clicked into place so I ended up crashing the first time I rode lol.
If buying from them... Way overpriced... If buying online from foreign vendors... Half the price... Better support... They just have the product mailed from china for you... Why pay twice price for them to screw up on your shipping address after paying twice the price to deal american...
I can Highly recommend.. Some of the best customer service ever! I have the wide wheel. awesome ride indeed :)) Julian helped in so many ways.. i may deffo be looking to upgrade in a few months for summer. i can pass my wideW* down to my 11 year old .. good deal.. but yeah... the clean run down you gave on each is why i think you are having success on moving your product.. hope 2021 stops being like 2020 and you have much more sales! deserve it!
Really great breakdown for first-time buyers. I am looking to buy both an e-bike and e-scooter. I was pretty set on which ones I was going to buy. Then yesterday I saw a guy in front of Starbucks with a RadRover that is 69lbs. I asked him about the weight and he let me lift it. I was shocked at how heavy that is for me. I barely lifted it 1 inch and put it right back down. I definitely can't carry that weight up stairs at all. I went to website to see the weights. That's when I saw the Rover is 69lbs and I was hoping the mini is about 45lbs...nope 67lbs, just 2lbs less heavy. Now I gotta start my research all over again with greater emphasis on the weight which means I'm going to have to sacrifice powerful motor and speed. 😭😭😭😭😭😭😭😭😭😭😭😭
You guys are great! Last year I purchased the Widewheel (Dual Motor)from you all( Love it!). Now, I am so ready for the Wolf. Will be making the move soon. Great video!
@@stevelithium4537 Hi Steve! I don't know what you mean about a key box. It came with keys for the(on and off switch). It does have a red brake caliper.
I put my trust in you guys, just bought the horizon today, hopefully I get it soon, can't wait. I haven't got any email yet after all it's July 4th weekend.
What brand of batteries do you use? I recently ordered the Horizon and I'm concerned about battery safety as I will be charging and storing this in my apartment. I also understand that larger companies that are more familiar like LG and Panasonic produce batteries with better lifespan, power and safety. I currently own a Gotrax Ultra with Lg batteries and I get great performance with this scooter. I was hoping for a smoother ride and better range and higher top speed with the Horizon.
I have seen a lot of videos on scooters and yours was the best and easiest to understand. Thanks.. you might want to make your website into a link so we can just jump to your site.
i bought two horizon, very good. i need to cross the queens bridge everyday pretty much. i just miss a store where i could go to buy wherever i need and talk with the sellers in case i need help, wish much sucess to the company to open a store in NYC.
Which of these scooters do you recommend to use on a golf course (good on grass) high speed not necessary, but long battery a must to finish 18 holes. Total weight on scooter would be 220 lbs (including carrying a over the shoulder golf bag while riding)
Hello Julian, good day... i would like to share an experience that i had the last 2 days with Fluidfreeride... First off, i would like to say, i bought your Mosquito Electric Scooter last year, & still have it. But i always wanted to get your Widewheel because of its reputed power. So on Tuesday i went ahead & ordered it.. Then right afterward, i saw on your website that there was an updated version (the Widewheel Pro) that has among a few things i like.. 2 sets of breaks for both tires.. that's something i wanted on my scooters since the first Patgear scooter i bought like 7 years ago.. So i woke up the very next morning & tried to call your company to cancel & get the more expensive Widewheel Pro (with a number that was provided to me, via your system), i had to call many times before i got someone on the phone (i live in NY so we are both on the East Coast).. The woman i called told me that i would also need to send an email... & i expressed to her, knowing full well that humans don't attend to emails very quickly) that by the time my email got attended to, the scooter would probably be on its way out the door... Well, i'm not a prophet.. BUT thats what happened. Then what happened yesterday.. was an exhausting fiasco.. i had a round of emails with several different people... the first who told me that she saw that my call had come in before anyone was around to answer it... & that i just needed to provide my phone number & then i would be given a call later by "management".. After that, i started getting emails from someone name "Adam" who proceeded to interrogate me with a Q&A that took up a good portion of the day. Insinuating that i didn't call.. He could have simply called me as the first person who emailed me said would be done (no one ever called).Then when i finally found the number on my phone, that i orginally called & provided Adam with it, he apologized "for the misunderstanding".. & told me that the FedEx delivery could be halted, but i would have to pay the $75 to have the shipment returned. i feel jilted. i'm a prior customer, who overlooked other less expensive avenues to get your scooter on the market, & went right BACK to the source to buy another.. & after this fiasco, all i'm getting out of my loyalty to your brand.. is a $75 return fee... i love your product. But i must say, your customer service reps do a lousy fucked up job. Had the person i spoke with on the phone attended to my call in a professional manner, due to the urgency & the short time span allotted to stop one order, & change it to another... i would have been able to Buy my 2nd Fluidfreewheel scooter directly from your company... Instead i have ordered it from another source, & am waiting for a refund, along with a $75 deduction from my bank account... Way to go.!!!! Although i'm still a customer, because next week i will have a new Widewheel Pro.. i'm not a happy camper..
Hi Reo, I tried to look up your order but could not find one under your youtube name. I am sorry you had a bad experience. In general our customers prefer shipping to be as fast as possible. We are thus set up to submit orders around the time they are placed and they will get shipped within a few business hours. Whenever a customer would like to cancel or swap a product that is not yet shipped, we can do so free of charge. Once a product is shipped, we do charge a fee for bringing the item back to us. This is in line with our policy. Shipping is very costly and we always cover outgoing shipping, even when the item is later returned or cancelled while on the way. In 50% of the cases, returned items have damaged boxes so that we cannot sell them as new anymore. I understand you had reached out and were advised to send an email instead. The only place where that could have happen is our still existing external call center we used to collect addresses during a recall we executed last year. Where did you find that number? They are supposed to direct customers to our internal team for any non-recall related enquiries. The direct phone line to our internal customer service team is on the website - it goes to the same team doing email support. There, we can cancel orders free of charge that have not yet been shipped.
I ordered the Mantis 2 weeks ago and is slated for shipment on the 20th. Do you still plan on shipping or has the Covid19 effected your production? Im super excited and am SO looking forward to it. Gives me something to concentrate on other than the news.
currently waiting for custom clearance. everything looks good. it may slip into early next week. As soon as we have customs release, we will communicate to all customers.
Thanks for the reply! I heard your customer service is outstanding. That's one of the main reasons i went with Fluid. I will be blowing the shoes off my fellow lime riders! An extra week is no big deal just as long as it comes by next week!
My friend, I did not take your advice and initially, I was going for the Zero 10X, but when I saw Mantis, and decided this is the one I had to have so cancelled the order for 10x and grabbed the Mantis. I could not handle the speed in the first few rides but grew accustomed to the high speed of 50+ -60+km/hr as I pile on with more rides. This is my first scooter but after 4 months riding this thing, I have to say there is no way I would go back to a slower scooter. I was trying to ride Mantis yesterday at a lower speed setting which locked the speed at around 25 km/hr which is about the speed of a M365 but gave up halfway through my 28 km journey, the thing struggle to climb even at the slightest incline with speed drop to teens. I gave up switch on the power for the last 14 km. I use Mantis as my public transport replacement. My own experience is when riding something like Mantis, you gain experience by riding a lot and always start at lower speed and you will learn to control the scooter better with more experience. Safety over speed.
@@shameelali2549 And mine has been a very solidly made scooter. 1400 km on the odometer now and still on original tyres. Did a few adjustments on the tyre and brakes, the scooter has been problem- free.
Glad to hear that! Do you have the base or pro mantis. I really like the LG battery but for my joyriding needs cant justify the added cost of pro. Just hope the chinese battery holds up over time!🤔
@@benpitchford2987 I have the base model with the Chinese battery. The range will depend on how you ride and terrain. If you ride in the city on the paved surface like on the shared path or bicycle path or even on the street like I am generally doing in Australia then you should not have too much problem. I read about the stem issue or stem snap but it wasn't an issue for mine, I even got a new screw to resolve 'the stem problem' but did not have to use it. Another Mantis owner in the US told me about the problem he had with Mantis but his problem were mostly tyres issues, he had a lot of flat tyres bu the is riding on very tough terrain and at high speed.
@@jliang70 thanks for the reply. I'm not so concerned with range as much as the conditioning of the battery over time (will I lose max speed and range in a few years even tho I use seldomly as joyride).
Can I add a seat to the Horizon? Debating between this & the Apollo Light simply because Apollo gives me the option to install a seat to it. Want to know if Horizon has this option as well & which seat is recommended to buy.
hopefully yes. hit a small delay in getting this over to our warehouse. Had planned ship out for Wednesday but now looks more like Friday or early next week.
Well I ordered a wide wheel pro an sad to say when it arrived didn’t turN on or start at all payed 1200 very disappointed fluid freeride now wants a video lol
My coworker has an electric skateboard and he says the battery drains fast in cold weather, and he has a 3 1/2 mile treck and he runs out of charge with a mile & sum left. What do you recommend
Seeing them side by side I noticed that the widewheel is much shorter than the others. That's the one I was thinking about. But since I'm 6'5" I'm concerned I would be hunched over while riding for 30 minutes or so. Thoughts??? I live in the East Bay (SF). Are there any places to see these in person for a rest ride?
We unfortunately can not offer a test rise in the Bay Area. You are right though that you may be a bit too tall for the Widewheel. I am 6-2 and it is just at the limit. Have a look here for detailed measurements including distance of deck to handle bar: docs.google.com/spreadsheets/d/e/2PACX-1vRtiADK1qtCu1cMulCWipxZdCpT9cueWqA49xmjkUCe-IFvFqQdbDQIClqDtBYtwJSjHlTdVvIj6hvM/pubhtml?gid=0&single=true
Im torn between the Mantis and WWPro. Love the look of the WideWPro i just dont think it can carry my weight as im a big rider. Passing that 220lbs limit. Is there a way to make the rear tire wider for the Mantis? Just curious. But that Mantis has everything i need. Great breakdown btw. Ty!!
Over 220lbs, we cannot recommend the widewheel. Stay tuned for a wide tire mantis coming out in September. The current version can not be outfitted with wider tires apart from the 3 inch off-road tires.
Hi I am possibly interested in buying the Wolf Warrior scooter from you guys. I live in eastern Pa. If I placed my order today, 9/29/20 when is the earliest that I could expect delivery?
Hi Rich - We currently offer a preorder deal: $150 off with the discount code WOLFEARLYOCT150 (valid until Oct.1) with shipping in early October. When the scooter is shipped, the delivery time will be around 3-5 business days.
will a 240-250lbs rider do well on the wide wheel pro?? I know it says weight limit is 220lbs... does that mean just more power consumption or the scooter won't move or will the shocks just bottom out??
Fixed with new items in production. We are rolling out an upgrade with our existing customers to replace the Bolt and add a Nord lock washer to counter any vibration related loosening. A little behind due to the covid situation but should be completed in a few weeks.
Yeah everything is cool but why did you guys block access to your website from Italy? I understand it could be due to the covid situation but the same is happening in Germany and the UK and they still have access
The bolt that holds the shock in place fell out while riding. I emailed to try to find out where to get a new bolt. They replied back that they need a ticket number. What ticket number are they referring to? I have the Horizion one and like it very much. But after several emails back and forth I still don't know where to get the bolt. Very frustrating!!!!!!!!!!!!!!!!
Hi Jason - Kindly note that we are only able to service scooters that were purchased from us. When contacting us at support@fluidfreeride.com please have your order number ready so we can assist you. Thanks!
I got my badass wide wheel pro commuting to work 18 miles everyday.From queens to Manhattan New York. The powerful 1000 watts takes me there with no problem, hills and the 59 bridge are so easy. The wide wheels give you so much stability and I don’t worry getting late to work since I will never get a flat with the solid rubber wheels that’s the reason that I purchased this so cool looking scooter and I get compliments and people cheering me when I go fast on the NYC streets. I love it.
Happy you are happy :)
Can you share some insights on your weight and riding style (chill vs aggressive, speed)? For us and others to judge under what circumstances you can get 18 miles in range...
fluidfreeride hi fluid riders I’m 185 pounds my style is cool lol I don’t know what you mean by style is it foot position ?
I place my right foot straight and the left on the side like 11:50 on the clock .
I usually start on a bike line on eco mode and sometimes in power mode so I can go fast in queens and since there is no traffic is fun to speed up.
On eco mode It’s 9 miles to midtown so to come back to where I live in queens it’s a total of 18 miles.
And Manhattan its so much fun on 5 Avenue or 6 Avenue a few plates usually pull up the front wheel up a little bit or jump on then so impact is minimum good suspension.
The main reason I purchased a scooter was to avoid the NYC subway which is the worst in the world. Always dirty and overcrowded.
I stopped taking the subway as you can see the news now it’s sadly filled with more homeless and less trains.
I’m happy with my purchased I got my scooter from you Fluidfreerides.
If anybody wants a scooter contact them my scooter arrived and it looks fantastic and like I said people compliment my cool looking scooter. Have a fast safe ride guys!
Bry New York hi I’m having fun I wished I purchased one sooner when this pandemic started but it’s been 3 weeks now and it’s a solid reliable scooter very stable because of the wide wheels I’ll definitely recommend it. I live further east in queens. My friends at work said it looks like from a back to the future movie which I never recall seeing a scooter in that movie. I think they meant to say it looks like a badass futuristic scooter. Have fun riding one !
@@fluidfreeride I made 26 miles in eco mode and 22 in power mode( riding aggressive in full speed 27-28 mph and some hill climbing). I weigh 182 pounds. I have it since 10 days. I am amazed with the performance, especially acceleration. I definitely recommend Widewheel Pro
Bry New York i’m in woodside and i legit have no clue on which scooter to get i wanna try some but there’s no shops here
I got my wife the Mercane Widewheel (standard), she absolutely loves it!! I just ordered myself the 2020 Widewheel Pro. Our date nights just got that much cooler ;)
I love my Mantis pro, purchased from you in early 2020. I'm 200+ lbs and 6'3" and it is a beast. I am able to tear up steep hills with no problem. If anything, its too powerful. I wear my helmet ALWAYS. Thank you!
Fluid freeride are awesome. Their support is priceless and when I was asking for help - they were always more than happy to assist. Don’t go with cheap alternatives . Highly recommended
Second this. i will have my son help me upload a video soon... late AF* Big Sorrys from my end Julian*.
A great video. I'm looking forward to my new one. I can already tell this is the premium scooter brand.
Premium brand...but you can get on ali for a much better price...
I got my fluidride scooter today and it does not work. I'm very disappointed and would not do business with these people
@@lvpob8829 learn from the rest and buy from the best...aliexpress...way cheaper...and suprisingly better support from foreign company vs fluidfreeride... The support is atrocious... Theyll likely tell you to buy another scooter and theyll refund the first hopefully when they get it back...trust them...if you want to be riding this scooter soon...you need to pay twice... fluidfreeride way lol
Great video.. Thanks. Just ordered a horizon today... Can't wait. Thanks for the realistic, straight forward content in this video.
I live in Manhattan and I was considering the Emove Cruiser..
But I really like the price, power and options of the Mantis Advanced.
I've never ridden a power scooter.
But I am a heavier rider at 260lbs.
Plus I go up 2 flights of stairs.. Im use to carrying 60lbs with camera equipment so the weight doesn't bother me.. at all.. as for learning on the scooter.. Because the mantis has those other modes.. I could start on lower power modes such as eco and single motor mode until Im ready for more throttle.
Just ordered the Horizon. Looking forward to it. Very excited!
EddiePotatoes I ordered one too. With the discounts and what the stats provides on this scooter. It’s a steal :)!
Let me know how you guys like the horizon. I'm thinking of getting it in a couple weeks.
Thanks for this. Just picked up a Fluid Horizon and really enjoying it. Would be great if you could do an updated version off this!
Julian: Mad Respect and props for doing the video yourself. IT shows that you're not afraid to stand behind the products and gives your buyers confidence. I'm in the middle of shopping for an e-scooters and your video may just have tipped the scale. Believe or not, the owner is the MOST Powerful marking person that any company could hope for!
Thank you for your kind words. Creating videos is one of the most fun parts of my work - wish I had more time...
Well just clocked 101 miles on the Horizon. I can’t tell you how much I absolutely love this thing. I certainly made the right choice. It was between the Zero 8 and the FFR horizon. I do also wanna say I appreciate the customer service. Top notch!
How many miles do you have now? & is it still holding up? I have 50 miles on my Horizon but it is starting to look a little beat up
I bought the matis. My goodness I'm in love!!!
Did you get the base model? I heard the new base model now has LG cells but not sure..
Thats the one i want but the base model. So excited to get my own!
I got the pro version. I wanted the range and power.
Brother I live in Miami and I'm just now getting into electric scooters, best believe I'll be paying you a visit very soon
Love my Kaabo Wolf Warrior! Closest feeling to being on a motorcycle! Thing is a Beast!
I bought my first Escooter wolf 11 today from your store located in Brooklyn, NY very good customer service a lot of Escooter to pick from. 😁😁🙌🙌👍❤️
I really like the options available!!! Thinking of getting a Horizon for everyday city use!!! This video was really helpful!
I love the song when you call customer service LIKE A FREE RIDER!!!
Thank you for not mentioning price! People always want a heap of features without spending much and it just doesn't happen. You can't expect a lot and sell yourself short. I read on forums suggesting to analyze price first in the respect you'll only get what you can afford, which is right. If people really have a need or a want, then they gotta save for it.
Sir, what a great, practical and stating all the facts on scooters Video, Excellent, thank you so much.
i have widewheel very fun to ride lots of power long range no problems my weight is 250 pounds and its puling me like no tomorrow but i did manage flip over i moved from the sidewalk and when i try ride back on sidewalk it was so deep and crashed no i bought gloves to protect my wrist and slow down a little ;) so happy of the thing have fun and remember safe ride its priority NO 1!
Now that's some information man it helped me now I'll choose smoothly
I just ordered the Kaabo Mantis Pro! I cant wait until it arrives!!
How is it dude
@@A1Bokeh It got lost in transit So i got a full refund...
@@lewissmith234 duuuuude that blows
@@lewissmith234 willing to bet fluid* most likely gave you options with that refund as well though?
would nearly bet you may actually worked something out in this time and are now riding one.. would love to know if the refund was end result..
Thumb.
Just ordered my wide wheel pro today!
Yes sir! I love the Mantis. Thanks!!! Great customer service!
I'm waiting on my horizon it's on pre order super excited.
Matthew Wallace we are a little early too. Shipping next week :)
@@fluidfreeride oh hell ya I cant wait thank you for the response. I can already tell you guys are a great company to purchase from.
so how is it??
@Villanova it is awesome cant be happier
I have widewheel pro myself, ordered from fluidfreeride. it's a great scooter, really love it. Long rang and fast. I ride to work if weather is permitted. But I am hoping that there's off road tire option to get more grip. I am from Vancouver. Here it rains alot.
Do they make foot rests so i can have my feet on either side of the board instead one behind the other? That would be especially nice for sitting down while scooting.
I’m new to the scooter world and had no idea it was this big. But I’ve been working with a Hover 1 for 3 months, and while it’s fun for the price, it clocks in at 13.3mph on my gps. And that’s no fun anymore. So, after seeing ESGs videos and discovering Fluidfreeride, I want a mantis. Or a Widewheel. So you’ll be hearing from me soon and I can’t wait to get one from y’all :)
Wish we had shops like these here in northern hemisphere.
I am excited just from the first few minutes of this video. Looking forward to placing my order.
got the zero 10x as my first scooter. it's similiar to the mantis pro. 60v 1200 watt dual motor
I have the WideWheel and i have had three of my friends buy one. I believe the seat only fits the WideWheel. Everyone has asked to sit on it.
I ordered the Horizon as my first scooter ever and have been super happy with the boost of speed and range it has over the rental-equivalent scooters. Would definitely recommend for first time scooter buyers looking for a little more power. 👍
@@scooterninja3479 Nice, congrats! I think you'll be very happy with it. I bought the 10.4 ah version, and I have been able to reach 25, and even 26 under the right conditions (no wind resistance, flat ground, smooth pavement), and I am 150 pounds. However, realistically, I usually max out around 22, 23 (wind is the biggest killer). However, once the battery gets low, the scooter enters a lower power state and the max speed drops down to around 20, 21, which is still plenty fast. Next time I'm going to get a scooter with a little more range and power, but as a first scooter, I've been super happy with it! It's really changed my life, as I'm able to travel around my city without wasting gas or worrying about parking. Enjoy yours!
@@scooterninja3479 I only ran it dead once, and on that ride I got almost 17 miles out of it, and I was riding full speed for most of the way. I suspect if you ride it at a slightly reduced speed you would easily get 20 or maybe more. I know the Electric Scooter Guide guys got MORE than the advertised 25 mile range for the 13Ah one, which is unheard of for electric scooters. Usually sellers really inflate the mileage ability. Check out the ESG channel if you haven't by the way, they're very detailed with their reviews!
Shaneel Patel - no, you should be fine, you may have a little harder time hitting 25, but you’ll still get there. One word of advice: make sure the lock lever is pushed all the way down when you unfold the scooter to ride it. I thought it just clicked into place so I ended up crashing the first time I rode lol.
Shaneel Patel - awesome man, glad you’re liking it! Electric scooters are so fun!!
You made me watch this whole video and you don't give any prices. That DUCKS!!!
If buying from them... Way overpriced... If buying online from foreign vendors... Half the price... Better support... They just have the product mailed from china for you... Why pay twice price for them to screw up on your shipping address after paying twice the price to deal american...
I visit the miami shop today super helpfull staff i'm getting the mantis soon!
I can Highly recommend.. Some of the best customer service ever! I have the wide wheel. awesome ride indeed :))
Julian helped in so many ways..
i may deffo be looking to upgrade in a few months for summer. i can pass my wideW* down to my 11 year old .. good deal..
but yeah... the clean run down you gave on each is why i think you are having success on moving your product.. hope 2021 stops being like 2020 and you have much more sales!
deserve it!
Really great breakdown for first-time buyers. I am looking to buy both an e-bike and e-scooter. I was pretty set on which ones I was going to buy. Then yesterday I saw a guy in front of Starbucks with a RadRover that is 69lbs. I asked him about the weight and he let me lift it. I was shocked at how heavy that is for me. I barely lifted it 1 inch and put it right back down. I definitely can't carry that weight up stairs at all. I went to website to see the weights. That's when I saw the Rover is 69lbs and I was hoping the mini is about 45lbs...nope 67lbs, just 2lbs less heavy. Now I gotta start my research all over again with greater emphasis on the weight which means I'm going to have to sacrifice powerful motor and speed.
😭😭😭😭😭😭😭😭😭😭😭😭
Just ordered the Mantis 10 pro I commute about 15miles a day want to use it for that to ride to work
Great vid. I just bought a KAABO WOLF WARRIOR 11+ from you guys I love it great customer service!!
Thanks for letting me ride Sir this is Mark the security i talk with and rode the wolf when i get the money i will love to the wolf
Zero10x,turbolightning+,dualtron ultra,weped,currus,wolf warrior 11x,techlife x9,mantis pro
You guys are great! Last year I purchased the Widewheel (Dual Motor)from you all( Love it!). Now, I am so ready for the Wolf. Will be making the move soon. Great video!
Rod, did it come with a key box? were the Calipers black? I understand the newest versions has a key box and has black calipers
@@stevelithium4537 Hi Steve! I don't know what you mean about a key box. It came with keys for the(on and off switch). It does have a red brake caliper.
@@stevelithium4537 he got the non pro version. Key start is with the 2020 pro model. I have this one with black calipers
I put my trust in you guys, just bought the horizon today, hopefully I get it soon, can't wait. I haven't got any email yet after all it's July 4th weekend.
update on the horizon? Just ordered mine.
Kaabo scooters?
What brand of batteries do you use? I recently ordered the Horizon and I'm concerned about battery safety as I will be charging and storing this in my apartment. I also understand that larger companies that are more familiar like LG and Panasonic produce batteries with better lifespan, power and safety. I currently own a Gotrax Ultra with Lg batteries and I get great performance with this scooter. I was hoping for a smoother ride and better range and higher top speed with the Horizon.
Thanks for the video.. I'm sold on the mantis.. it'll work great to get to and from our electric car charging spots
Same here...pro or base model mantis?
@@benpitchford2987 I'd go Pro... they are out of stock at the moment
I have seen a lot of videos on scooters and yours was the best and easiest to understand. Thanks.. you might want to make your website into a link so we can just jump to your site.
i bought two horizon, very good.
i need to cross the queens bridge everyday pretty much.
i just miss a store where i could go to buy wherever i need and talk with the sellers in case i need help, wish much sucess to the company to open a store in NYC.
stay tuned Daniel. soft opening fluid NYC in Brooklyn in a few weeks :)
i havemercane 2019 xiaomi and boost and segway but i like the mercane best planning to upgrade to mercane pro
Which of these scooters do you recommend to use on a golf course (good on grass) high speed not necessary, but long battery a must to finish 18 holes. Total weight on scooter would be 220 lbs (including carrying a over the shoulder golf bag while riding)
Hi I just saw your add but i just a thought when will you all be making something like a tricycle do you think it's possible to create one.
You should include prices.
Nice rundown and Selection!😎😌👌✨⚡
Working on the friends and family to get one with me, and help slow the polluting of our beautiful 🌎 ...
I just ordered a Cycleboard rover 2 , should i have bought one of these instead ?🤔
Can’t wait for my wolf been waiting since January
EastHarlem Drones Craig Harty released from customs. Should finally ship this week :)
How do you like it? I'm stuck between the mantis vs wolf...
Hello Julian, good day... i would like to share an experience that i had the last 2 days with Fluidfreeride... First off, i would like to say, i bought your Mosquito Electric Scooter last year, & still have it. But i always wanted to get your Widewheel because of its reputed power. So on Tuesday i went ahead & ordered it.. Then right afterward, i saw on your website that there was an updated version (the Widewheel Pro) that has among a few things i like.. 2 sets of breaks for both tires.. that's something i wanted on my scooters since the first Patgear scooter i bought like 7 years ago.. So i woke up the very next morning & tried to call your company to cancel & get the more expensive Widewheel Pro (with a number that was provided to me, via your system), i had to call many times before i got someone on the phone (i live in NY so we are both on the East Coast).. The woman i called told me that i would also need to send an email... & i expressed to her, knowing full well that humans don't attend to emails very quickly) that by the time my email got attended to, the scooter would probably be on its way out the door... Well, i'm not a prophet.. BUT thats what happened. Then what happened yesterday.. was an exhausting fiasco.. i had a round of emails with several different people... the first who told me that she saw that my call had come in before anyone was around to answer it... & that i just needed to provide my phone number & then i would be given a call later by "management".. After that, i started getting emails from someone name "Adam" who proceeded to interrogate me with a Q&A that took up a good portion of the day. Insinuating that i didn't call.. He could have simply called me as the first person who emailed me said would be done (no one ever called).Then when i finally found the number on my phone, that i orginally called & provided Adam with it, he apologized "for the misunderstanding".. & told me that the FedEx delivery could be halted, but i would have to pay the $75 to have the shipment returned. i feel jilted. i'm a prior customer, who overlooked other less expensive avenues to get your scooter on the market, & went right BACK to the source to buy another.. & after this fiasco, all i'm getting out of my loyalty to your brand.. is a $75 return fee... i love your product. But i must say, your customer service reps do a lousy fucked up job. Had the person i spoke with on the phone attended to my call in a professional manner, due to the urgency & the short time span allotted to stop one order, & change it to another... i would have been able to Buy my 2nd Fluidfreewheel scooter directly from your company... Instead i have ordered it from another source, & am waiting for a refund, along with a $75 deduction from my bank account... Way to go.!!!! Although i'm still a customer, because next week i will have a new Widewheel Pro.. i'm not a happy camper..
Hi Reo, I tried to look up your order but could not find one under your youtube name.
I am sorry you had a bad experience.
In general our customers prefer shipping to be as fast as possible. We are thus set up to submit orders around the time they are placed and they will get shipped within a few business hours. Whenever a customer would like to cancel or swap a product that is not yet shipped, we can do so free of charge. Once a product is shipped, we do charge a fee for bringing the item back to us. This is in line with our policy. Shipping is very costly and we always cover outgoing shipping, even when the item is later returned or cancelled while on the way. In 50% of the cases, returned items have damaged boxes so that we cannot sell them as new anymore.
I understand you had reached out and were advised to send an email instead. The only place where that could have happen is our still existing external call center we used to collect addresses during a recall we executed last year. Where did you find that number? They are supposed to direct customers to our internal team for any non-recall related enquiries.
The direct phone line to our internal customer service team is on the website - it goes to the same team doing email support. There, we can cancel orders free of charge that have not yet been shipped.
I ordered the Mantis 2 weeks ago and is slated for shipment on the 20th. Do you still plan on shipping or has the Covid19 effected your production? Im super excited and am SO looking forward to it. Gives me something to concentrate on other than the news.
currently waiting for custom clearance. everything looks good. it may slip into early next week. As soon as we have customs release, we will communicate to all customers.
Thanks for the reply! I heard your customer service is outstanding. That's one of the main reasons i went with Fluid. I will be blowing the shoes off my fellow lime riders! An extra week is no big deal just as long as it comes by next week!
Nice question I’m waiting on the wolf and I was wondering the same thing
Yes currently waiting on a Wolf Worrier slated for the 20th. Excited to get it. Our Mantis Pro got here super fast and we love it!
Pro or base mantis? Ready to pull the trigger n thinking base for occasional insanity in hood...
My friend, I did not take your advice and initially, I was going for the Zero 10X, but when I saw Mantis, and decided this is the one I had to have so cancelled the order for 10x and grabbed the Mantis. I could not handle the speed in the first few rides but grew accustomed to the high speed of 50+ -60+km/hr as I pile on with more rides. This is my first scooter but after 4 months riding this thing, I have to say there is no way I would go back to a slower scooter. I was trying to ride Mantis yesterday at a lower speed setting which locked the speed at around 25 km/hr which is about the speed of a M365 but gave up halfway through my 28 km journey, the thing struggle to climb even at the slightest incline with speed drop to teens. I gave up switch on the power for the last 14 km. I use Mantis as my public transport replacement. My own experience is when riding something like Mantis, you gain experience by riding a lot and always start at lower speed and you will learn to control the scooter better with more experience. Safety over speed.
Mantis dual is the best choice,power to weight and price
@@shameelali2549 And mine has been a very solidly made scooter. 1400 km on the odometer now and still on original tyres. Did a few adjustments on the tyre and brakes, the scooter has been problem- free.
Glad to hear that! Do you have the base or pro mantis. I really like the LG battery but for my joyriding needs cant justify the added cost of pro. Just hope the chinese battery holds up over time!🤔
@@benpitchford2987 I have the base model with the Chinese battery. The range will depend on how you ride and terrain. If you ride in the city on the paved surface like on the shared path or bicycle path or even on the street like I am generally doing in Australia then you should not have too much problem. I read about the stem issue or stem snap but it wasn't an issue for mine, I even got a new screw to resolve 'the stem problem' but did not have to use it. Another Mantis owner in the US told me about the problem he had with Mantis but his problem were mostly tyres issues, he had a lot of flat tyres bu the is riding on very tough terrain and at high speed.
@@jliang70 thanks for the reply. I'm not so concerned with range as much as the conditioning of the battery over time (will I lose max speed and range in a few years even tho I use seldomly as joyride).
I ordered the horizon. And I am wondering if it has the display settings (p settings) Sorry, I’m a bit late
Sure - they can be configured and all information is in the manual.
who wouldve thought the founder would explain his line up
thanks for all that
i must restrain myself from buying one
trying being the key word there
Nice job Julian!
fluidfreeride - Does the Wide Wheel come with a Key Box? Are the Calipers black?
Can I add a seat to the Horizon? Debating between this & the Apollo Light simply because Apollo gives me the option to install a seat to it. Want to know if Horizon has this option as well & which seat is recommended to buy.
Also where can i test ride the scooters. I work in 555 cal SF. Where is the nearest store there? Ty!!
I ordered the Horizon as well on preorder. I saw a comment below that they could possibly be shipping this week?!
hopefully yes. hit a small delay in getting this over to our warehouse. Had planned ship out for Wednesday but now looks more like Friday or early next week.
Well I ordered a wide wheel pro an sad to say when it arrived didn’t turN on or start at all payed 1200 very disappointed fluid freeride now wants a video lol
How did this play out, did they honor the warranty and handle it well?
My coworker has an electric skateboard and he says the battery drains fast in cold weather, and he has a 3 1/2 mile treck and he runs out of charge with a mile & sum left. What do you recommend
Seeing them side by side I noticed that the widewheel is much shorter than the others. That's the one I was thinking about. But since I'm 6'5" I'm concerned I would be hunched over while riding for 30 minutes or so. Thoughts??? I live in the East Bay (SF). Are there any places to see these in person for a rest ride?
We unfortunately can not offer a test rise in the Bay Area. You are right though that you may be a bit too tall for the Widewheel. I am 6-2 and it is just at the limit. Have a look here for detailed measurements including distance of deck to handle bar: docs.google.com/spreadsheets/d/e/2PACX-1vRtiADK1qtCu1cMulCWipxZdCpT9cueWqA49xmjkUCe-IFvFqQdbDQIClqDtBYtwJSjHlTdVvIj6hvM/pubhtml?gid=0&single=true
Do you have shop on new jersey?
Im torn between the Mantis and WWPro. Love the look of the WideWPro i just dont think it can carry my weight as im a big rider. Passing that 220lbs limit. Is there a way to make the rear tire wider for the Mantis? Just curious. But that Mantis has everything i need. Great breakdown btw. Ty!!
Over 220lbs, we cannot recommend the widewheel. Stay tuned for a wide tire mantis coming out in September. The current version can not be outfitted with wider tires apart from the 3 inch off-road tires.
fluidfreeride - i really appreciate it!! Will wait in Sept then. Thanks!!
Mantis is sold out on FFR website! Any eta on when it will restock? I'm jonesing for one! Great breakdown vid.
June 15 incoming. Preorders will come up in about a week.
When will the Horizon be back in stock?
Mitchell Wisniewski - mistake on the site. It’s back in stock.
Awesome video! I thought I wanted the the widewheel. Still want it lol.
Will the Mathis be available soon at the Miami store to demo?.
Hey Julian! I like the base mantis. Are they in stock and able to ship to Wisconsin?
container got finally released after a nerve wrecking 4 week delay. We will have limited units of Mantis base available for purchase around May 1.
@@fluidfreeride Ok, great! Mary has my email so I'll wait til then. Thanks
Hi I am possibly interested in buying the Wolf Warrior scooter from you guys. I live in eastern Pa. If I placed my order today,
9/29/20 when is the earliest that I could expect delivery?
Hi Rich - We currently offer a preorder deal: $150 off with the discount code WOLFEARLYOCT150 (valid until Oct.1) with shipping in early October. When the scooter is shipped, the delivery time will be around 3-5 business days.
How to purchase it???
Please guide
How water resistant are your scooters?
shipment costs 150$ for Slovakia. are you planning to provide other shipment options ? 150$ is too much.
I live in New York what wheels should I get on the wolf off-road or street
What about prices?
How long does it take to fully charge a mantis wide wheel pro and horizon?
How is this for a guy who is 6 foot or 6 "1
Any idea when the mantis will be available again?
mid June. This model has been most affected by the shut downs in China.
Just ordered the F-6 Joyer 🛴👍🏼
will a 240-250lbs rider do well on the wide wheel pro?? I know it says weight limit is 220lbs... does that mean just more power consumption or the scooter won't move or will the shocks just bottom out??
It is only safety tested until 220 lbs. power wise it is fine but we can not recommend it for heavier riders.
Is stem bolt issue is fixed on Mantis or it is still a concern?
Fixed with new items in production. We are rolling out an upgrade with our existing customers to replace the Bolt and add a Nord lock washer to counter any vibration related loosening. A little behind due to the covid situation but should be completed in a few weeks.
Are the widewheel handle bars short? Or is he that tall?
I am 6-2 and it just fits. I would not recommend for people much taller.
What are the purchase price of all your scooters?
Have a look at fluidfreeride.com for our full line up info pricing.
Yeah everything is cool but why did you guys block access to your website from Italy? I understand it could be due to the covid situation but the same is happening in Germany and the UK and they still have access
We don’t deliberately block any country. Will try with a VPN to see if there are any issues for Italian IPs.
Just checked and the site works fine from Italian IPs...
I'm very surprized you don't have Skywalkers in stock. 🤔
What's the availability like for the UK? Do you have any dealers in the UK even if just for easier warranty issues
Hi James, we deliver to the UK and we provide service from the our service center in Miami.
Electric scooters London are the UK dealers I believe.
i like the mantis and wolf. are they in stock and able to ship to pa under the situation we are is
Drew Busch mantis PRO in stock. Mantis base and wolf have just been real eased from customs and should also be ready to ship this week.
I'm also ready to purchase the base mantis if available soon? Thanks,
you did not cover price
I love this stuff .. if you have any need for a videographer I'd love to help
Thanks for this video might get the horizon or mantis 8
The bolt that holds the shock in place fell out while riding. I emailed to try to find out where to get a new bolt. They replied back that they need a ticket number. What ticket number are they referring to? I have the Horizion one and like it very much. But after several emails back and forth I still don't know where to get the bolt. Very frustrating!!!!!!!!!!!!!!!!
Hi Jason - Kindly note that we are only able to service scooters that were purchased from us. When contacting us at support@fluidfreeride.com please have your order number ready so we can assist you. Thanks!
What's the prices of these schooders?
Our wide range of scooters start at $400 for the Cityrider - Check out fluidfreeride.com for an overview of all specs and prices :)
Does wide wheel pro has e-braking?