I love you!!!! After 45 minutes of frustration and rage - I watched the first part of your video - and it worked! Saved me from the dreaded Technical Assistance call!
Gotta love RUclips!!! Unplugged like the first step says and BAM sound came back on. My mom was so mad thinking her new TV just took a shit on her. Thanks so much!!
My sound cuts out on my U8G but what i noticed is its only things connected to the hdmi ports,if I boot up an app via the tv itself i get sound,i even get the remote sound beeps & boops from the tv,sure unplugging the tv gets the sound back but after lets say 2 hours all hdmi port sounds go off again
exact same thing keeps happening to my U8G. I reset and it fixed it and it happened again, also unplugged and that worked and then it happened again and i noticed it happened after the most recent update
@@JPLeezz perfect you messaged me at this time..turned the TV on at 8pm est to watch something ( cable tv connected to hdmi 1 ) went twice on me it's now 9:32pm...and yea this update did somethin cuz I've had this tv since Jan so..lol barely 3 months and didn't do that till that update night
@@fnggaming89 i got my tv around the same time and the same thing happened today. Its working on my playstation but i havent reset it yet. I originally thought it was just the cable but the other day it happened to my cable and my PS and it only started after the last update, what do we do now though? I had a web chat with a hisense rep and they troubleshooted the issue and had me reset it but it's clearly the update
@@JPLeezz oh i been harassing them constantly with emails ive sent them the proof of purchase/proof of warranty insurance / serial number & am waiting for them to get me a tech service person sent out...it's taking longer cuz i didn't buy it from a retail store ex: Best Buy who would send their Geek Squad ppl over..i bought it from New Egg which doesn't have tech ppl so its gotta be a Hisense Technician thats gonna have to come over to my house...sucks really cuz this tv has all the bells n whistles and works super good but this sound going out and soft resetting is really killing it for me
@@souI666 unfortunately no but I just unplugged my tv for awhile and it went back to normal. Or try when the option shows up press the power button once and then wait a bit. Idk if this will help..but you could try it
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Extremely thankful being an elderly lady because of your explanations it worked
First thing worked, unplugging it for 60 seconds. Thank you!
Hell yeah same here, appreciate it!
I love you!!!! After 45 minutes of frustration and rage - I watched the first part of your video - and it worked! Saved me from the dreaded Technical Assistance call!
Worked just the first step. (Unplugging TV for a minute minimum) I was already pricing a new TV, so Thanks!!
thank you so much! We just bought this TV a month ago and I thought we were going to have to take it back. The unplugging worked! Thank you!!
Did u do system update??
@@angondash1965 im having this issue after the most recent update
Gotta love RUclips!!! Unplugged like the first step says and BAM sound came back on. My mom was so mad thinking her new TV just took a shit on her. Thanks so much!!
😂
Thank you for this, I couldn't get any volume and couldn't figure out why. I knew that there had to be a simple solution.
What is the remote doesn't work on the tv anymore and the tv has no sound? Thank you
This guy is a genius, thank you my friend.
Thanks so much, unplugging and waiting 60 seconds worked for me.
Thanks pulling out plug & waitin 60 seconds worked!
Same here! Thanks a million for your suggestion Studio 6060; it worked right away.
Resetting the TV worked a treat. New sub incoming.
Factory reset worked for me! Thanks! You da man!
Thank you very much... Hello from Mauritius 🇲🇺 ❤
First thing worked
Thank you so much😊
I was pretty skeptical but after the first idea work I liked and subscribed Immediately. I thought I was gonna have to buy a new TV
Thank you! You are amazing! This first solution worked! Is this something that happens frequently???
Thank you. The fourth hint worked and I am grateful
My sound cuts out on my U8G but what i noticed is its only things connected to the hdmi ports,if I boot up an app via the tv itself i get sound,i even get the remote sound beeps & boops from the tv,sure unplugging the tv gets the sound back but after lets say 2 hours all hdmi port sounds go off again
exact same thing keeps happening to my U8G. I reset and it fixed it and it happened again, also unplugged and that worked and then it happened again and i noticed it happened after the most recent update
@@JPLeezz perfect you messaged me at this time..turned the TV on at 8pm est to watch something ( cable tv connected to hdmi 1 ) went twice on me it's now 9:32pm...and yea this update did somethin cuz I've had this tv since Jan so..lol barely 3 months and didn't do that till that update night
@@fnggaming89 i got my tv around the same time and the same thing happened today. Its working on my playstation but i havent reset it yet. I originally thought it was just the cable but the other day it happened to my cable and my PS and it only started after the last update, what do we do now though? I had a web chat with a hisense rep and they troubleshooted the issue and had me reset it but it's clearly the update
@@JPLeezz oh i been harassing them constantly with emails ive sent them the proof of purchase/proof of warranty insurance / serial number & am waiting for them to get me a tech service person sent out...it's taking longer cuz i didn't buy it from a retail store ex: Best Buy who would send their Geek Squad ppl over..i bought it from New Egg which doesn't have tech ppl so its gotta be a Hisense Technician thats gonna have to come over to my house...sucks really cuz this tv has all the bells n whistles and works super good but this sound going out and soft resetting is really killing it for me
@@fnggaming89 that sucks man, i was gonna call hisense tomorrow but i got mine from bestbuy so i guess i should reach out to them then?
Thank you.... unplugging it worked. It's never done this before. Thanks for helping.
Volume is back now. Thank you and wish you good luck
First step worked!!! Thanks man I liked the video
I still can't get it to work!!
The volume works when I turn on the firestick but WON'T WORK on regular TV...
PLEASE HELP!!!!
You are a lifesaver! Thank you so much!!
U the king bro 🙌 first step thats all it took 💯 🙌
Thanks a million, the first tip worked a treat
It worked!! Thank you so much!!!
worked but why dont they fix their problem should be a recall
What was the first step called. Common sense ? Yeah it worked for me 🤣
Thanks this really works guys !
All I did was unplug !! Thanks so much !!
Thank you. Unplugging it worked.
Unplugging it worked TY !!!!!
Thanks first option worked 😊
Unplugging worked. I think the sound stopped after last nights software update.
This man is a genius
Wooow ... Thank you so much ... 2 hours I was fighting to fix sound. And than... just unplugged like you said. Wooow 😘😘😘😘
Thanks VERY MUCH!! Unplugging worked!
Thank you so much unplugging and re-plugging worked for me
Omg thanks is a new TV unplugging worked thanks
Thank you step one fixed it
Yeah! the last one worked for me. I reset picture and sound.
This actually works thank you so much man 🙏🙏
Thank ❤❤❤u
Got my u7g 3 days. Already this happened. Wth. Hope this works
I lost my remote long time ago what do I do now-
did u figure it out, i lost my remote also
@@souI666 unfortunately no but I just unplugged my tv for awhile and it went back to normal. Or try when the option shows up press the power button once and then wait a bit. Idk if this will help..but you could try it
You download the Roku app and use the remote on your phone
@@josiemcbride9656 bogus. I don’t got a roku tv
Life saver thanks so much
Perfect first thing worked!
All I did was to clear the cache on my smart TV and the TV automatically rebooted & the sound returned. No need for factory reset in my case.
I have the same problem , how do U clear the cashe on hicense tv , thanks
Thank you sir it worked
Unplugged it and it worked!!!! Thanks
Thanks. Quick fix
Thank you😊
You the MAN
Thank you had to update my tv
Is it important to do a system update for the sound???
+1 on the Unplug thanks
Yaaaa
Nice. Thanks