It's why business's have the right to remove a dog for being a disruption, and at their direction can trespass the dog from the property.its all really simple, stores need to stop trying to enforce thier policy and start enforcing the ada.and yes even the best service dogs have bad days, same as us
People with legit disabilities are not the problem. it's the entitled people who just bring their pets and ruin it for everyone else...including people who actually need their service animals.
Some I would say are more clueless than entitled. Agreed nonetheless though since we as retail workers aren’t fully trained on service animals and can’t always identify them.
@@dragongrrl3 Clueless or entitled the effect is the same. A while back I recall people who abused the system to take all types of so called comfort animals with them and expected everyone else be good with it.
This is because of people taking in their therapy, dogs and other animals that aren’t actual disability trained animals and is causing problems for people. These people that are using their dogs are not actual disability dog trained. Need to be fined.
As someone who might obtain an actual guide dog from a non-profit into my home in the next year, I definitely am very concerned about that! But this one is not simply an emotional support doggy friend. We already have a pet doggy. 😊 She has a medical need for him, probably several needs. It was well behaved and trained, so they should leave her alone.
I do agree with the fact that if your service dog must be off leash I highly suggest having atleast a really short lead, a traffic lead, short rope just something you can use in case something where to ever happen I always carry a short leash with me too put on my service dog in case a fake comes in or something happened
Being on a leash does not interfere with Allergen detection. Too many handlers are using this part of the ADA to keep their dogs off leash at all times. The dog can be trained to bark to get help. The ADA states the dog must be under the handler's control at all times, so if the dog is far away from the handler "getting help" it is not under the control of the handler. End of story.
I agree. Not only that, but the dog could be on a short leash that would not interfere if they could justify that the dog needed to go get help. Plus, virtually NO ONE knows to follow a dog or what that means. You can also have a device that the dog can call 911 with if you are not able. This is just a new fad to get Drama views. And you notice it is always very young girls. Always.
Unfortunately, all us handlers have stories like this, and what makes it worse is finding ADA legal representation isn't as easy as finding someone for a slip and fall so we are left with little help. State DOJs don't take ADA claims when they triage the case load. I have a similar store with Best Western where they cancel my reservation because of the presence of my service dog and leaving me stranded at midnight sitting outside the hotel on the floor with my dog tasking DPT while I'm passing out from my neurological issue. Because the attend didn't know the difference between an SD and an ESA. Now I've added PTSD and flashbacks to my medical treatments...
It's sad that it happened to you. My ESA paperwork came directly from my doctor's orders. Maybe you can see her pic here. She and I lived in a Senior Independent Living Facility and I was continually in trouble with management. They made my life so bad that I moved out after 10 months of my lease there. I was told where to walk and the mailbox was one place where I was told to turn around and go in a different direction to get my mail. Since I had broken my ankle because I fell in a hole on their property and suffered a severely broken ankle that left me UNABLE TO PUT WEIGHT ON IT. MY ESA WAS NOT WITH ME AND LIVED WITH MY DAUGHTER FOR 3 MONTHS. I couldn't walk her. Rehab had to teach me how to recover and I finally got her back . The next day after she was returned to me . Management was at my door with her witness telling me that I needed to control my ESA or they would remove her. I filed a complaint with Human Rights Commission about the treatment by the manager. PLEASE GOOGLE HUMAN RIGHTS COMMISSION IN KENTUCKY AND YOU WILL SEE WHY MOST CASES GET DISMISSED. My recourse was to move after months of disparity in treatment there! During that awful time , I had paid the facility around $20,000! We who have disabilities are treated poorly! Unless they can see your disability they assume we are trying to put one over on them! My ESA and I were not treated appropriately. Maybe I should file another complaint with ADA.
@TUCKY well you are the first ESA comment actually using it in the way it's supposed to be in as part of the Fair Housing Act, but if your dog has now taken on a task for mobility assistance then it's not an ESA anymore and is a Service dog. You need to make sure you have proof of that training (not technically required under law but helpful in this case) and stop referring to them as an ESA. Make sure to read your state laws to ensure you have ADA protection.
@@MNSweet It doesn't say her dog has taken on mobility assistance, she said she couldn't walk her dog so her daughter kept it until she recovered. So it's still an ESA ..Now as far as her management saying to control her dog depending on the complaint if the dog is running around, barking, etc, they can have it removed even if it is an ESA or SD. This is where cameras around apartments would come in handy, for either side to have proof.
Not to be snarky, but an honest question: who is it that calls the paramedics or immediately helps render aid to you if you pass out from your neurological condition? Your dog or a person? If you're going to make a reservation at a hotel, it's up to you to make sure they allow pets before you book your reservation; thanks to how out of control dog culture has gotten, most hotel chains welcome them. It's next to impossible to find a hotel that DOESN'T allow dogs these days. Kudos to those that don't; they know how unclean dogs are and how irresponsible most dog owners are. If you have PTSD, you should look into psilocybin/guided psychedelic treatments to CURE it. Dogs are nothing but a bandaid or crutch; if they actually helped, you wouldn't need one indefinitely.
It seems like there's been a lot of these in the news lately. I don't understand why people don't know that service animals are allowed to go anywhere their owners go.
Everyone has a service dog now. It’s the new way of being special . Having a dog put its nose on on food other buy is disgusting. Just looking for attention.
@@shade38211 no. There are people who medically need it and there are people who just bring their dog in, who has zero training btw, because they think it's cool.
Exactly. Have they been living under a rock? Stores are responsible for training their employees in the laws and circumstances that are likely to be experienced in the regular course of business, but most employers don't. It's ridiculous. This was a manager, not even a cashier or stocker. Big Fail.
@@NoOne-bp2jw You are under the impression that a min wage employee knows every law. Had my young daughter out at Walmart and small service dog was there. My daughter asked to pet and pos dog snarled and sniped at her. These things are being pushed beyond belief. Never heard of nut allergy alert dog in my life. Chronic diseases are diabetics, cancer, heart disease and such. How many die of tree nut allergy a year and why would you be in a store that 100% has tree nuts?
Animal services in your county can provide people with a service dog ID but yes it's not required to have or carry one because not everyone can afford 6000 to 10,000 dollar dogs. Alot of people must train it at home because they are life savings tools that should not have a price on it. If a law were to be made to require it how would the people who train at home meet that requirement?
It could be as easy as CPR certification. People don't become doctors, they just went through a basic training and understanding of CPR. Could be something similar for service dog. I have a friend who has a service dog harness and her dog is crazy. He barks to other dogs at the store, he's not a service dog. I've seen other dogs marking the corners of the shelves. Clearly no service dogs. It should be limitations. Blind people ✔️ No mobile people ✔️ People who really need them
@@cvmarquez1534 If the dogs bark or are going to the bathroom in the store, the store is allowed to have them removed, it's even stated in the ADA. There are people who are not blind or non-mobile that do need service dogs. Severe allergies, heart conditions, etc. can be helped by service animals.
Here's the thing how did people in the past survive and managed to grocery shop without their animals with them they either left them in the car or at home. Because you never used to see this garbage. How did they do it? What happened in recent years where people can't do it now they have to have an animal or they can't shop???? In this story that person needs to be introduced to instacart have your groceries delivered if your dog has to be off leash. It's a safety issue number one. In the United States over 12,000 people are attacked by a dog every day. Not to mention I've seen dogs sniffing and licking products on the shelf so something you buy may have dried dog snot or slobber on it isn't that appealing??? Grow up! 😒
Service dogs weren't as known then than they are now. Times were also much different then. But us handlers deserve to grocery shop without having to pay delivery fees just like everyone else.
@RetroreviewsPlus I wouldn't say common sense.I would say people realize how much a dog can actually save a persons life much faster than any medical device can. And they also realize that these dogs can help.People like veterans still more confident in public.
Or the ADA can prevent this from happening by actually requiring service animals to have a vest with a registration badge or whatever on it. That badge doesn't have to list disabilities, just be visible. Too many people lie about having service animals just to bring their dogs inside.
To be fair, tons of people who fake service dogs actually go through the effort of purchasing fake service dog vests and ID cards. Or do you mean a federally regulated badge that fake service dog owners cant access? If you think about it though, even if they go that route, it won't stop people from making fake replicas.
@@celli3000 Yes, a federally regulated one! Like a driver's license with all the special laminate, etc. Something that can't be as easily replicated. That's true, but it would still stop a lot of people.
But service animals are not required to wear a vest. The customer is also not required to show proof, but you may ask them what service does the animal provide. Either way, no company or organization should ever turn down a service animal. It's the law.
@@wturner777 Pretty sure the commenter knows that? Did you respond to the wrong comment? 😂 This person was just suggesting a way for the ada to implement service dog identification.
@celli3000 correct! Just say every animal is a service animal and it's just that😂. No regulation, no responsibilities, anyone and everyone has one. Make it harder to register such a support animal and see how many people actually qualify to have one. My neighbor has 4 support animals 😲for the same illness. Online is easy and ppl take advantage.
Unfortunately too and I mean way too many people taking their dogs inside the stores that aren't even service animals they ruin it for people with actual disabilities. Plus I agree with other comments she wasn't denied entry she was just asked to put a leash on the dog. And she didn't.
Um... what? They legally can not force her to put a vest or a leash on her service dog. It's a federal law. Always love people who know nothing about actual service dogs or laws that just spout random lies. And she is actually disabled. Absolutely ridiculous 🤦♀️
@@rexytheservicedog Actually a court could force her. Unlike in a store, if you go to court you have to PROVE that you need your dog to be off leash. She would lose that court battle.
@@GreyWolfK9s Prove it. Prove, like the law says, that what that dog is trained to do could not be done on leash. Teenaged girls are the WORST when it comes to messing thing up for all other disabled people. Knock it off.
@@GreyWolfK9s Sure she does. Suddenly little girls need their dogs off leash, when no one with the same disability ever did before. And we have this stuff recorded. You people are never going to live this down once you see how silly you really are, and how you mess things up for disabled ADULTS who understand that not everything has to revolve around your latest fad.
This same girl had a video up last week complaining about another store. Habit at this point. You want the right to bring your dog everywhere but there are also people that can't be around dogs.
If you have a dog phobia, the dog still cannot be denied access. Allergies also are not a reason to deny access. You can request that a dog is kept a reasonable distance, but they have to allow access.
@ohana8535 Not talking dog phobia but there are people allergic to dogs. This girl posts "problems" everywhere she goes. I love my dog so obviously I'm not against them. I'm all for service dogs. But she's old enough to know what she can be around & not be around & have to consider others are there can't be around dogs. It goes both ways , trying to accommodate everyone is hard but this girl thinks it has to be her way only. Need to see other side too !
The laws need to be changed to require documentation to prove it is in fact a service animal. Too many people are abusing the system and bringing their pets in to stores and restaurants. I've worked in retail for over a decade and have seen so many people that obviously just have their pets with them. You also have to understand their are many people allergic to pet hair and dander. So those people would rather see less animals in places with food especially.
And pet saliva and urine too. I get hives from dog and cat saliva. Tired of “hypoallergenic” nonsense, with people saying their dog can’t cause any allergies. A dog doesn’t shed as much still has dander, and absolutely still has saliva and urine, most often even in its fur and evaporates into the air right nearby as well
Well, I wish I could just give my daughter some meds and her disability would just go away even for a few hours. Allergies and / or fear of dogs do not constitute a direct threat to others
@@highwayxj9397 no, the absurd thing is people walking around in food stores with animals that are not 'medical devices'. Or did you miss that whole part of the conversation?
@@Toutvids I’m specifically replying to the part about someone being allergic to the dander. Why does someone with allergies have the convenience of shopping , but someone with a service animal doesn’t?
Dogs should not be allowed in business there are people are allergic to dogs why do they have to suffer being near dogs because of others people do crazy rules and laws they provide more cre for the animals then the actual human crazy world times have changed
There is no law that says that people with allergies to dogs have to be near the service animal teams. Both parties can accommodate each other by staying away from each other in the same space. Denying entry to a person with a service dog is the same as denying a person who uses a wheelchair and that is wrong. Read the ADA laws idiot.
Also your logic is like you’re saying that people don’t have disabilities at all when in reality at least over millions of people worldwide have some form of disability whether it’s Autism like myself who has it, asperger syndrome, ADHD, PTSD, Seizure disorders, etc. People like us shouldn’t have to be recluses 24/7 just because we’re different from the neurotypical population. We have just as much right to live our lives as normal people do every single day.
Exactly why should people have to suffer just because of a few individuals are untitled. Remember years ago when people had common sense they just left their dog at home or in the car with the wind and down they new dogs don't belong in a grocery store.... What happened in recent times?
It sounds like it is a well behaved service animal doing as it was supposed to do. That's not always the case with the self-proclaimed "ESA" and certification that's easily obtained online. This animal probably should have been allowed to stay when the owner is surrounded by foods.
I have been disabled for many years. I carry a letter from my doctor to prove that my dog is legal. Some people will always ASSUME THE WORST. That's very sad for us who have serious needs for our service dogs.
So right off the bat even though dogs can be off leash she is not legally required to have the dog off leash because her disability needs to equal the dog being off leash not because she feels like it. So technically they were in the right to ask her to leave because the dog was not under control
And the dog going to get help is not a task that is really covered by the ADA so they were correct in asking her to leave because she did not want to comply with wanting to put the dog on a leash
@@adventurousdoglover"get help" is absolutely a task, what? They had no basis to ask her to leave, the dog is under control even if it is going to find someone for help, because it won't be sniffing everything on the way to the person they are looking for. They won't potty on things either...they won't jump on ppl or any other diverting behavior, than specifically seeking out the person they know they need to find and bring back to their handler. Like, the ADA doesn't have an approved and disapproved list of tasks, nope just a basic definition and getting help definitely fits the definition of "a trained task that mitigates someone's disability"
@@wturner777 Actually they ARE required to be leashed or harnessed. The only exception is if the person is unable or the dog cannot perform it's trained action, which is extremely rare. There is no reason an alert dog needs to be off leash, so she was in the wrong.
@@littlebitofhope1489there actually is a reason if the person were to faint some dogs are trained to go get help if the person faints the dog won’t be able to go get help while the owner fell on the lead but when it’s off leash they can do it without getting yanked while the handler fainted my service dog is always off leash because the leash interferes with her task
A Service dog should be on a leash - there is all kinds of equipment she could use like a short leash with a handle that she could just drop or hold onto if need be. Her dog is obviously well-trained but her service dog is "still" a dog and dogs are not robots. I'm sure like my daughter's service dog it's trained to ignore things like other animals etc, But there can always be an occasion where she might need to grab the leash. If she is incapacitated and drops the leash the dog could still go for help. People sometimes just want to standout as going against the grain. But to be a good handler and to also keep in mind the best interests of her partner (dog) - she should find equipment like a short leash. I'd be the first one to "buck the system" when the system is wrong - but in this case she could have defused the situation by just having a leash - or other equipment and not make it into a youtube big deal.
Needs to be leashed. Any dog is capable of biting service dog or not. And what do the people allergic to dogs do? Stores unfortunately can refuse service to anyone they want. Worked in a few. But I have never seen a service dog off leash that makes no sense.
@@mtcampbell1 I know zero people who have ever needed their dog off leash. That's having a service dog as well as knowing the Trainor along with obviously the disabilities they need to train for. What medical disorder would she need her dog off leash for? People who collaps or have seizures their dogs are taught to stay either lay down to help break their fall or stay with them and bark till someone comes. What exactly does her dog need to do that he has to be off leash? Again literally knowing the trainer what they teach the dogs and what for. There is no reason for a service dog to be off leash. And a store is allowed to refuse service to anyone they choose. That's the law. And if her dog did hurt someone it would be on the store and her. Service dogs have bitten it happens all the time. To think because it's a service dog it won't ever bite is ridiculous. It's still a dog. And allergies it's easy to read a label that's the biggest excuse ever. Unless she can't read either.
She was asked to leash the dog, she did not, she was asked to leave. Seems reasonable. If the dog needed to get help, it still could. How would a leash prevent that? On the surface, im with Harmon's on this one.
@@tracyalday462 barking loudly is the first thing they teach them to get attention. I have a seizure alert dog never has to be off leash to get me help. It's an excuse.
Regardless of your opinion the federal law says a service animal does not have to be on a leash. So the store broke the law. Regardless of how you feel
@WB Not all service dogs are trained to handle situations the same, though. Just because a trainer you know taught it that way doesn't mean it's universal.
So every trained/untrained dog seems to be a service animal. Needs to be more restrictions on how to obtain and verify a true service animal. This pooch is well behaved , but I've come across too many wild /fake service animals to even acknowledge the real ones anymore. Yes! I'm a dog lover but I understand both sides of this situation. Who trains, certifies and monitors so called service / support animals?
@Leena Wexler I carry my doctor's letter because so many people judge us. That against the law. I'm willing to prove it when necessary and have told some uneducated people to back off .
Yes, because making it harder for people who are disabled to be able to use a service dog is the obvious choice. Makes sense. Hope you never need one 🤷♀️
And this is my service alligator I trained myself, I suffer anxiety and I'm afraid of being attacked. My service alligator has no certification and I have no note from a doctor but you have to follow the ADA
@JKRBW I can't find any examples of a service dog attacking a random stranger without provocation... There's no proof that a personal *wouldn't* beat another person to room temperature with their prosthetic, in fact a cursory google search shows that Ray Allen Brown is just one of many, many people who have done just that! *so weird* So weird!
@@Faesharlyn a quick Google led to me at least half a dozen deaths and the same number of disfigurements, plus a lot of recent coverage about a dog at University of Louisiana, but go on...
She's absolutely in the right,no business has the authority to enforce a policy the is defiant to the ada, business however do hold the master key,by being allowed to have d service dog removed for being a disruption 😊 B's with the dogs in shopping carts needs to end also
This is wonderful that her new station by her took the seriously and did a news story on it. I have tried after being refused service by a senior citizen living place where my relatives over the phone that I was told I don't care what type of animal you have a pet or an Esa or whatever you're going to follow our policies or you're not welcome in our business and you have to provide proof that your dog is vaccinated you have to provide medical documentation and a document that proves your dog is a service animal and I just said to her there's no such thing you cannot ask for those you can ask me three questions the lady was hostile over the phone contact Federal Ada and then Federal Ada said you know because of how hostile towards me they were and then she hung up on a 88 person who was trying to get in touch with her on explaining 88 for the law she didn't want to hear it from my safety and my service dog safety when we went up there to see my relative to get a police involved. We had to get a police peace officer involved who stood there as is the other executive manager continue to make up excuses to break federal aid law try to find a loophole to demand medical records in case my dog lunges a tax for bites somebody as real service dog would never do that this is not a pet she kept trying to refer to my service dog as a pet or an essay it is not and even the office got sick of it she said listen if you have to come back here after the manager told my mother this is a one-time thing I will let her in with her dog her pet here she can come back to see a relative but this is a one-time thing and I'm going to find a way to impose these policies we have on her dog because no animals should be allowed in here unless you're willing to comply to them even if we know what we're asking is a federal Ada violation. I got it on camera for most part the officer got it and the officer made a report on it and it's just disgusting like just based off your parents and your dog being a certain breed that they're not you know as they claim familiar with for being a service animal just excuses and so I had tried contacting my new station in Michigan about the matter because I'm not the only one having to deal with this and they don't take it seriously because it's not part of I guess they're woke ideology news you know baiting situation happening so they don't want to reach out they don't want to put this on the news they don't want to make people wear about this influx of problems where people are going online they see these fake scammers selling registry fake documentation fake certification and nothing you can get your dog a service dog right off the back they cost $50,000 plus the more issues that you have that need to be taken care of with the training the more expensive it becomes. We don't get any help from the government we don't get any grants from our government as a civilian with disabilities like her or I and you know we are capped at how much we're allowed to fundraise as 25000 which does not compute to the cost of getting and training a service animal. And then we have to deal with this respect and ignorance because of online scam artists and they believe they can take that and use that as a policy to demand that which they cannot and then they want to fight you on it. It's degrading when it's humiliating have to keep going through that. However like when you try to contact your new station I'm glad she got her news on her side so people would be aware of this. However in Michigan it seems veterans are more important with their service dogs and civilians so when you reach out to your new station they don't care they don't want to make it a news story because it doesn't fit their victimhood ideology on who can be victims in the system service Dog Handlers are a real minority in our cities in our state and our country unfortunately they're being abused of the 88 law is being abused we even have people trying to use diversity Equity inclusion to say we now have to include and allow anybody in with their pets who are not service the animals who are just an Esa because we want to make them feel welcome and happy and not feel stressed or anxious dogs have no right to be there they're not trying to be a service animal but they're trying to use that excuse to abuse Federal Ada put handlers in real service dogs at risk to get more quota in and more sales because of inflation and that's threatening the safety and well-being of handlers and service dogs. I now have to go on my way to go shopping because of it because the source by me want to use that as an excuse to let people in with their pets who don't belong in those stores when I am grocery shopping and putting me and my service dog at risk my service dog has been attacked three times elderly and people of a different background than me and then they cry racist and bigoted and all this other garbage because they're being called out for being a fake poser and when their dog acts out and is barking and so lunging and causing problems in the store people are afraid of the race car being played and afraid of the wolf mob and retaliation for kicking them out even though they're in clear violation of federal Ada and they're just using both propaganda to try to get their pets into the store with them where they don't belong and it's endangering handlers and service dogs but my new Stations don't care if they don't want to listen and Handler's list service dogs for civilians who are currently not from the woke left don't matter in my state
Honestly the information may be out there but it's not well taught and much of it is assumptions. I had many of the same misconceptions before my health changed and needed a service dog. Like I thought they needed an ID and vest but nope. It's federal laws fault for leaving it to the states. Each state has its one rules and definitions.
@@MNSweet Federal law supersedes state laws. A state law can give "more" protection but state laws cannot take away the protection of the ADA (Federal law)
@learningbydesigner7449 Your statement in general is correct however the federal law doesn't have much actionable content to it and is deliberately left vague. For example and to use as a comparison, if a federal law was describing what is allowed to be called a box it says it must be a container with suitable sturdiness to hold items of various weights and sizes. Then it leaves it to the States to fill in the rest like the material of construction, dimensions, etc. So while it's a federally created law, SCOTUS would likely say it's a States issue unless the the incident occurred on a common carrier like a plane, train, or ship that crosses state lines as that is outside of ADA law as we know it and is governed by a similar version ADA that is entirely federal. It's why cruise lines and airlines can ask for doctors' notes, proof of training, and k9 medical records before departure. Let me know if want law/statute numbers to do your own research and to confirm my above statement. I'm happy to provide it.
Yeah I remember years ago never seeing this, how did people in the past managed to grocery shop without animals next to them? Like this song from Eddie money I wanna go back
File a complaint with the ADA since it's a Federal law that service dogs cannot be denied access to facilities in which their owners are present. I'd also file a Federal lawsuit against Harmon's regarding this issue. Obviously the manager hasn't been trained on the ADA and all that is required to be in compliance by the Act, which is not uncommon.
First, the ADA would not take this case. Second, she would lose if they did take the case. In court she would have to prove that her dog had to be unleashed, and that would be impossible.
You'll be really surprised when you check out how much rat hair, feces, and tissue ia allowed in the prepared foods lining the shelves! Lol, you might want to look into that. A service dog or horse is way cleaner than what is allowed in your food.😂. Those little specks in your cans of corn? Yeah. And gardening for fresh vegetables, well, any home gardener will tell you how dirty produce is 🤷🏻. That's why you need to wash your veggies at home as well.
@@mtcampbell1 these special snowflakes have no clue!! Even restaurant food is allowed to have certain amounts of "filth." I simply cannot believe how many commenting are truly clueless on the laws and what they're actually eating!!
I live in Kentucky and the Christmas Tree Store ,Value City Furniture Ashley Furniture in Florence KY have become argumentative 😢. I carry my Doctor's letter to prove WHO SHE IS to me. I was living in an Independent living facility in Florence KY where I filed a complaint with the state Human Rights Commission. I was harassed by management often in the 8 months that I lived there. Why did they accept us and cause me more issues? We with disabilities have our own reasons that are legal however no one seems to take us seriously.
That's illegal, read the ADA they can only ask two questions and it's none of their buisness what your medical history is, also you should always report these places. if you have 3 or 4 places that have kicked you out get an attorney and sue them that's a civil rights violation, you have every right to shop with your medical equipment ( the service dog ). If more people would do this people would have less problems. Also a fake service dog is something the government would like, without looking it up I believe UT goes as high as $5000.00 per incident. Service dogs pay attention to their owners and ignore other dogs, fake ones bark at other dogs and don't pay attention to their owner. Real easy to tell the two apart.
@@TheWabbit In other comments she has said her dog was an ESA not SD and had to move because the management had a witness to complaints. So there may be a reason so many places are giving problems. 🤷♀
I am all for real service animals for blind people, people with seizures. I am however quite sick of fake service animals... I flew a few years ago next to a 19 years old dressed like a slutty fitness influencer with a yellow lab as her "service animal" I love animals... I did not like that she got situated and then put her dog directly where my feet were supposed to go. I have degenerative disk disease and there is no way I can hold my feet up during a multi hour long flight. Over an hour into the flight I couldnt handle it anymore... when I am in pain I get angry on top of spinal damage and ortho injuries I suffered from 8 years as a soldier I have PTSD and try to stay away from stress and conflict. I kinda stood near the bathroom so I didnt lose my temper. This girl even decided she needed my armrest too and I couldnt take anymore. The flight attendant asked me to sit down. I explained the situation calmly. She said she understood and asked me to sit down anyway. She came with food service and saw me with my knees resting on the seat in front of me and leaning out in the asile because this chick was sleeping on the middle arm rest... she could probably also see that I was getting close to loosing my $hit and forcing an emergency landing. She woke the woman up and kinda scolded her saying. How do you expect him to sit here with you taking up the arm rest and also all of his leg room... she replied "That's not my problem, and I dont care"... They let me sit in one of the jump seats where the flight attendants normally sit until we had to prepare for landing. I had a wonderful chat with the flight attendants and was so thankful. When we landed they had airline reps inform her that she would not be allowed on her connecting flights for being disruptive to other passengers... LOL!
Um, I watched this twice and still don't understand why Raven has to be off leash to help her detect nuts. You're in a grocery store with like 100 other people. If you're "in trouble," surely somebody will notice you or notice Raven barking. Put the dog on a leash. Harmons, you did the right thing.
Other than violating federal law. Fact is, they cannot deny her service animal and off leash is ok PER FEDERAL LAW! Remember that when Harmons must pay a huge lawsuit....that you feel they did the "right thing" in violating federal law.
As a service dog handler, I definitely agree. "Go get help" is a dangerous task, anyway. Too many things can go wrong with it. I feel like most handlers these days find any excuse to have their dog off leash.
I'm with you Caroline. I'm not buying the justification for the dog not being on a leash. That might sound justified in some extreme circumstances, but not in a grocery store. In addition, if the dog needs to be free to go get help, as in the disable person is incapacitated, no one is going to be hanging onto the leash. and the dog will be free to go get help.
@@DWilliams-ce8nb she says it in the video. Her dog was unleashed because “She wanted the dog available to run if she needed help” which is not a valid reason for a service animal to be unleashed.
@@xKyaroraine That is your opinion. That is not the law. If you have the time, you should read the case law. And not depend on whar someone said on a RUclips video.
off topic but - if you're allergic to tree nuts does that mean peanuts are fine? I usually hear only about peanuts, maybe cashews but... Even if you don't like dogs (those heathens) how can you deny lifesaving "equipment"? I hope they both educate others, that pup is a sweetheart
@@ohana8535 are you actually asking or being funny? it's hard to tell at times. peanuts do not grow on trees; you dig them out of the ground or pull them up like a carrot, ergo not a tree nut
@@lindaward3156 Which is why tree nuts are specified. Peanuts are Legumes. If she is also allergic to legumes, then she is allergic to peanuts. You can even have a tree nut allergy and not be allergic to all tree nuts. Who knows what is true with this girl since her focus in on attention like so many drama you tubers.
They did not break the law. 1:26 - Based on what she said, harnessing her dog would not prevent her from doing work. If the dog needs to go get help, the dog is able to go and drag a leash behind it or if in harness, even better, not dragging anything. Also - the dog can bark pretty loud to get people's attention if the dog "doesn't leave her side" as she claim. People just like to complain. The law sucks because you are not required to provide proof that it is a service dog and trained at all. You should be required to show proof that the dog was trained to do a specific task.
I agree. The dog should of been on the leash. Her safety is important but so is everyone else's around her. The laws are way to lenient and definitely not being enforced in places of business. While she might actually have certification most the people I have seen don't. She's attacking a store that tries to accommodate her needs while they also have to protect everyone else's safety. Not only that, but the store will be the ones taking all the liability. If that dog can not get her help with a leash on, then she needs a new trainer.
Clueless. My dog had to be tested and pass every single task for her certification. And just for S&G, let’s say someone’s pretend SA decked out in a red vest and badges bought online attacks someone. Guess what happens? It’s destroyed. The owner is sued by the victim and the state as well. So many gaslighters on this page!
NONSENSE...a dog does not need to be off leash to get help. they should be trained to bark or there should be a leash that can be released, if a person passes out, the leash should fall out of the handlers hand, dog can also be taught to pull leash out of her hand
While it seems to be a fad now with young girls, there are instances where dogs can legally be off leash if under control. If someone does not have hands for instance, or the use of them. If a paraplegic has something fall out of reach (ie. a wheel from their wheelchair when getting it out of the car) the dog can be trained to retrieve it for them. That said I saw nothing in this video that warranted the dog being off leash.
@@littlebitofhope1489 in the situation at hand person was full physically able...and dog was off leash doing nothing....some SDs will go for help should the handler have a medical issue...but there is no reason they can't be taught to release a leash...maybe a contraption where it is velcro'd around the handlers wrist...they can have a handle for the handler to hold when necessary...
@@littlebitofhope1489 but in the case of the para, should they fall, they can release the dog at that point if need be...not leave it off leash while not tasking
@@110311DONTWANTCHANNE It's not about falling. Some can't use a vest or leash because they can't put it on. If you are talking about the wheelchair wheel rolling away, they do keep their dog leashed when not fetching items, since they have the use of their hands. There is a need, but these young girls on You Tube are taking advantage of it.
@@110311DONTWANTCHANNE I don't have an issue with you doubting THIS situation. I have an issue with your blanket statement that dog's do not need to be off leash. There are times when they do. Which is why it is legal.
If you cant live your life without a dog, then stay your sick butt at home. I think the need to take service dog to the grocery store is ridiculous. Come on people quit being so weak!
People with service dogs have a federally protected right to have the dog with them in the public places. No one else has a protected anything to be there free from dogs. That means that anyone who doesn't like it can move away from the dog, or leave. But the dog is permitted.
Ok but a simple nut allergy does seem excessive for a service dog. I could understand epileptic and for the blind. The use of service animals should be very specific especially in the 21st century where tech will surely outperform service dogs for such needs very soon
Wow Karen. So are you the disability police? The last one that challenged me about my disability I took to court and won. I welcome anyone who *thinks* they know the laws to challenge a disabled individual. It costs is nothing for our rights to be enforced and the other party pays big time.
I had to learn about this one the hard way (not court or being threatened with my job but I should have been) but just bc the disability can’t be seen doesn’t mean it’s not there. She was in the right no matter her age. I agree with requiring identification, as many people come into places with their pets where pets don’t belong. She had identification and knowledge about the ADA laws to back it up.
@@dragongrrl3you're partly correct, but the ADA doesn't provide for licensing or certification so there is no identification to give... No one can require ID because it doesn't exist per federal law. Some states allow for registration of SA that identify them as such, but it is not required.
@@dragongrrl3 here's the thing, not all SAs are registered-and they don't have to be. My son had a lab, they were super close. When my son had seizures, she alerted me, prior to his seizures she alerted him(to make sure he was sitting). This is invaluable and something she did on her own. We never took the dog in public, because my sons seizures were mainly febrile(with fever), however once they progressed, I considered it. Why should someone stop me from training the dog myself or hiring my own trainer or whatever else the case may be? The dog already did the needed task! No need to go purchase a certified animal. Prior to the SA laws, people still had service animals. Just like prior to the laws, people had wheelchairs, they just were not protected in them.
Good for Harmon's. I'm absolutely sick of seeing people bring their dogs into grocery stores.I've literally had to step over dog feces in the aisle at walmart. Animals should have to be legally certified and the parameters narrow. These days there are so many delivery options for everything.
Obviously that was done by a pet owner. Certified service animals don’t crap in stores. You would before my CSD would. That’s a great option for many to have delivery, you should maintain that but to force that on a disabled person based on violating a federal law, not too smart.
@@LittleBitofHopeToo2518 That dog is not cleaner than anyone that lives on the street. Service dogs are only for the blind. Nutters always protect mutts by saying animals. All these mutants need to go. Society needs to grow up and go back to the way we used to be.
@@jeankeats3200 You are wrong! Service dogs can be for more than just blind people. They can be trained to detect seizures, PTSD, low blood sugar, mapping (helping head injured people find their way out of stores), mobility dogs ect. Its so disgusting that you are so uneducated and heartless. Grow up and be accepting.
I'm confused about why she doesn't want to leash the dog. Anyone know? You would drop the leash to let the dog go get help. If you weren't conscience you would naturally do so too.
What if it gets hung up on things? What if she has seizures and that causes her grip to tighten rather than loosen? What if what if what if. Basically if she says she needs it this way, then she needs it this way.
@@tammiehinkle2040 I agree. I just always like to know the why behind things. (Probably because my parents raised me with odd rules that applied back in the Victorian era (even though I"m 66) because that is the way it was when they were young. It wasn't good to wash you hair if you had a cold, girls couldn't do full sports, etc.
@@seattlegirl2077 I understand. I meant no disrespect in my reply-hope it didn't come off that way. I did not raise my children with Victorian rules, but rather to question rules if they didn't understand(how can you use my/societal rules as a guide in your lifetime/adult decision making if you dont understand WHY?). So promise, I'm all good explaining-if I know :-) For additional info.... My son has seizures that caused his muscles to severely contract, he had a lab that alerted us to his seizures(but she stayed home, his seizures were febrile & outgrown by 13, but from 8-13 he often required rectal valium to come out of them....without valium, they could literally go on for hours, potentially causing brain damage or death), so she could not be tethered or closed door crated for that reason....she could open doors, so that was never an issue :-)
😮Having fallen and we know each other anyway the the woman fell and she the dog ran off with the leash and saved his owner by didn't delete having the leashes knocking prevent
What I was saying and I cut myself off and then the below comment is that this woman in the neighborhood a good good acquaintance of ours she fell and her puppy he's like under a year ran off with the leash to save her and get the neighbor which I didn't notes know she'd Fallen but they got her some help through her dog and that's I'm not even a trained dog I do agree with the grocery store that for the dog safety they need to make sure that there's at least that's to keep this grocery store from being liable for injuries to someone else or the dogs something could fall in the dog or whatever something could happen and they might be liable if there's no leash involved so yes I agree the leash is not going to prevent anything
meh, 1 govt should require certification and special administered badges for the dogs along with an id card for the owner. Too many folks have fake service dogs. 2. I have the same allergies and don't have a dog. I do think the I need a service dog thing is a bit outta hand... But hey you do u...
Do you want to ensure that many needy people will not be able to financially afford a service animal? Such government regulation as you suggest is certain to create that situation, because it will eventually lead to allowing only dogs trained by certified instructor to be registered as service dogs, resulting in 5 figure costs per dog.
@@nj2or The cost is HEAVILY subsidized because the blind have support/lobbying groups that have spent years gaining national recognition and sympathy for the plight of the blind. How much public recognition do you think that tree nut allergy or other disability service dogs get? The cost for a fully trained hunting dog can be $5000 or more, and they don't have the exacting behavior standards required of a service animal that is around the general (ignorant) public.
Seriously. My daughter is allergic to tree nuts and she does not have a service dog. Nobody wants a dog in a grocery store. That's gross. What about the people who are allergic to animals who want to go to the grocery store.
@SCP_BrightAlt Why is that incorrect? What if Raven's is alone, I mean I think it is wrong to separate a Service Dog from their owner. The Store Owner would be in hot water for not allowing Raven inside with her owner. So, again, under the ADA law, a Service Animal cannot be separated from their owner no matter what. The Owner of the Store would be fined or arrested for violation of the law, so your argument is invalid, read up on the Adults with Disabilities Act and tell me if I am still in the wrong or not.
@@JadenYukifan28 If your dog isn't qualified they absolutely can ask you to leave. Costco will be enforcing rules related to service animals, and emotional support animals *do not* count as service animals to major chains. When people started to get service animals for the most ridiculous of reasons that's when these rules started to come up.
@@AmberTurdsShittyBedsheet But here's the problem with that rule that was put in place, people with actual Service Animals will be turned away as well. Which would basically get the owner in trouble as well, so a rule or Law like that needs to be vetoed.
@@JadenYukifan28 Costco made it quite clear those who have qualified animals won't have problems. It's everyone else who simply wants to bring animals in and then act Karen when told to follow the rules who will complain the loudest. I can go into Walmart and see 15 people who are carrying around various pets and not one of them is a service animal; it's ridiculous and nobody can tell me that someone carrying around a barely-two-pound chihuahua in a little bow and dress getup is carrying their 'service animal', it's a pet.
Hers an idea. Harmons has pickup and delivery. She could order online and not worry about the dog. That dog doesn’t seem to be that well trained to be off leash. Little kids often are running in the store and if one mishandles the dog and gets bitten, both she and the store could face lawsuits. Harmons is a clean store and I doubt peanut dust is in the air! Seems to be entitled.
Its unfortunate that you believe a person's disability should relagate them to the house and use online ordering. She has the right to browse store shelves and explore new products just like anyone else. Fortunately, the ADA protects her sevice animal to do its work without interruption. Hopefully, the law will come through for this handler.
@Michael C yeah, that got me too! Like people with disabilities need to be relegated to the corner, I guess then the normies don't have to see us either-lol. Glad there are federal laws in place to protect those with disabilities-or people like this would get their way and we couldn't go anywhere.
How is the dog suppose to alert to allergens in products if they do pick up or delivery? They already paid for the items, so it would be a hassle to return items if it has allergens in it. Are disabled people not suppose to live life? Are we suppose to stay home because having a service dog makes people uncomfortable?
Everytime I eat out I risk eating something that has shellfish in it. I was eating a pasta salad my work provided for lunch and realized after a few bites it had crab. I spent the rest of the day with severe stomach cramps and nausea. I had no idea their was crab and lucikly my allergy isn't severe. But it can happen so easily.
Almost everything you can buy says may contain traces of peanuts. Or tree nuts. People with life threatening allergies can go into Anaphylaxtic shock from a ingesting a tiny trace of it.
She has an allergy. By the time the dog went to get help, she would be dead. This would never stand up in court due to that. She would be much better giving the dog a device to dial 911, and get help immediately, instead of having a dog go to a person that has no idea what is going on, and then have them come back five or ten minutes later to then dial 911. It makes no sense.
That makes no sense. This video is about the leash, and she went into great detail about her allergy and the training for it. It makes no sense that she would do that in a video about not being leased if that was not the reason. That's silly.
@@littlebitofhope1489 she stated she also has other disabilities, allergen detection being one. She doesn't have to state the others and why she needs the dog off leash other than it can interfere with a task
@@Manic_Untamed You are making that up. She does NOT need to have the dog off leash. She is a drama You Tuber, nothing more.They asked about the disability that needed the dog off leash, so I guess you are saying she is a liar. I agree with you.
Good luck Harmon’s and the manager! The amount of money you’ll have to pay just to hire an attorney to represent you in answering an ADA complaint is going to freak you out! I’d offer a settlement, a big one. What you did could have killed her, if she would have listened.
@@zoultronzoultron9723NOPE, They just VIOLATED federal law because of stupidity and ignorance of law, in turn causing stupidity and ignorance to inflate the price of your groceries if that is taken to court because it will cost tens of thousands of dollars to defend and that WILL be passed on to the consumers of that grocery chain. IGNORANCE of the LAW is NO EXCUSE
And a trained service dog will NOT attack unless u are harming or intend harm to it's service person!!! Actually WATCH the whole video before you make stupid comments!!!
@@tracyalday462 you are actually the stupidest person here . I did watch the video and a trained dog can still bite someone. It’s happened in the past and it will happen in the future. That’s why there is a leash law .
Very sad. It would be helpful for you to look up nut allergies and anaphylaxis. Search gore videos so you'll see the real process and not have it censored
She didn't name all her disabilities. She can have another disability requiring the dog to be off leash. The ada state if it interferes with its job, they can legally be off leash....
She stated, "Why not on leash. To get help. The person that comes to aid does what is needed. These services dogs are well trained and cleaner than many humans. You need to educate yourself in this area and have compassion.
@@Manic_Untamed Interesting that she named the disability that did not require being off leash when asked about her dog being ----wait for it----OFF LEASH.
@@bunnyspires7012 Allergy dogs do not need to be off leash. Period. It has nothing to do with compassion. If she had an allergy attack, by the time the dog came back with someone, she would be dead.
Not a true statement. There is no federal licensing or certification for SA. That's how you can immediately spot a liar, when they say, "but my service dog is licensed!" A real SA handler knows there is no such thing.
You are wrong nobody broke any laws here every business has the right to refuse service to anyone and every person has the right to take their business where they would like to as long as the owner of allows them she has to think this is United States of America and if I own a store I have the right to tell anybody they can or cannot come into my store I also have the right to tell them what they can and cannot do while inside my store and they have the right to not enter my store if they don't want to if they enter my store they have to abide by what I tell them. The 88 is it government overreach and should be put out of business the government is destroying this country
Any place or business that is open to the public has to abide by the ADA and can't deny someone because of their disability or the aide they use to manage it - this includes service dogs Hospitals aren't even allowed to refuse a service dog
No. She didn't have her dog on a leash. ADA requires a leash unless you are unable due to disability. Also she's allergic to tree nuts. That's what she is using as her disability. She can leash her dog.
@@elokindesign she stated that she had several chronic conditions, you don't know what all the dog does!! How entitled of you to assume!! She absolutely has a case!!
@Tammie Hinkle look up other articles. The excuse she used was she was allergic to nuts, and if she were to have a reaction, she needs the dog to find help. A leash doesn't limit the dog to find help. They make pull away leashes. There's a reason laws are in place. I have a dog and love dogs. I've also been bitten by a fake service dog in the Walmart that was off leash. There's a reason there are laws put in place. ADA requires a leash. Go attack the ADA Karen... SMH 😒
@@keithscott1926 Not true. If it when to court there would be full disclosure. She would also have to prove that being without a leash was required, and she cannot do that. If she can't prove that then the business was within their rights to deny access, because according to the ADA, Service Dogs must be leashed unless the task or work cannot be performed or the handler is unable to hold a leash. She clearly can, and a serious allergy is not a reason to be unleashed. Not only that, but she would likely be dead before the dog got back with help. That would all come out in court. She can use this as a ruse to get drama views, but she will never file a complaint because she knows she will lose.
Disgusting!! Sue them. If you were homeless or a migrant you would have every right available. The service dog belonged there. People should protest and not buy from this store.
It's a service dog! It's against the law to kick someone out of a business because of the dog! They should be fined! Boycott that harmons until they get it in their heads that service animals are working not just a pet! This is pure stupidity of harmons!
ADA allows a service/emotional support dogs are allowed in grocery stores and restaurants. Someone at the store needs to read ADA rules and regulations.
Or not. Not to mention that you don't know the full extent of her disabilities, the full function of her dog, etc. Because like an apple watch, you may purchase it with one function in mind & use it for 20 more-all allowable in life. Same with having a service dog for one function and training it to do 10 more. I highly suggest more knowledge before commenting-it makes you look stupid.
What I was saying and I cut myself off and then the below comment is that this woman in the neighborhood a good good acquaintance of ours she fell and her puppy he's like under a year ran off with the leash to save her and get the neighbor which I didn't notes know she'd Fallen but they got her some help through her dog and that's I'm not even a trained dog I do agree with the grocery store that for the dog safety they need to make sure that there's at least that's to keep this grocery store from being liable for injuries to someone else or the dogs something could fall in the dog or whatever something could happen and they might be liable if there's no leash involved so yes I agree the leash is not going to prevent anything
Policy needs to be changed where every service animal needs to have paperwork with it to show that it is legitimate.
@louisjordan4702 that's NOT happening, service dogs are required to be trained. This isn't about paperwork it's about uneducated.
It's why business's have the right to remove a dog for being a disruption, and at their direction can trespass the dog from the property.its all really simple, stores need to stop trying to enforce thier policy and start enforcing the ada.and yes even the best service dogs have bad days, same as us
@louisjordan4702 In the US, there is no official paperwork in general, and none can be required, as the ADA website explains.
Faking service dog is illegal with penalty up to $1,000 and 6 months in jail. Law enforcement should do their job and enforce the law.
People with legit disabilities are not the problem. it's the entitled people who just bring their pets and ruin it for everyone else...including people who actually need their service animals.
I use to love bringing my dog to the grocery store
Some I would say are more clueless than entitled. Agreed nonetheless though since we as retail workers aren’t fully trained on service animals and can’t always identify them.
@@dragongrrl3 Clueless or entitled the effect is the same. A while back I recall people who abused the system to take all types of so called comfort animals with them and expected everyone else be good with it.
The airline wouldn't let my comfort elephant ride free in the cabin. Don't understand why.
@@donaldmaxie5264 How else could you get a trunk on board?
This is because of people taking in their therapy, dogs and other animals that aren’t actual disability trained animals and is causing problems for people. These people that are using their dogs are not actual disability dog trained. Need to be fined.
I am so tired of fake service dogs.
Let's all pull dog hair out of our food.
Or better yet we should just start eating out of Doggy dishes......mmmmmm
As someone who might obtain an actual guide dog from a non-profit into my home in the next year, I definitely am very concerned about that! But this one is not simply an emotional support doggy friend. We already have a pet doggy. 😊 She has a medical need for him, probably several needs. It was well behaved and trained, so they should leave her alone.
They are tired of you too
Yeah, doesn't seem relevant to this story though.
Like it or not, we can't turn down a service animal, period.
I do agree with the fact that if your service dog must be off leash I highly suggest having atleast a really short lead, a traffic lead, short rope just something you can use in case something where to ever happen I always carry a short leash with me too put on my service dog in case a fake comes in or something happened
Being on a leash does not interfere with Allergen detection. Too many handlers are using this part of the ADA to keep their dogs off leash at all times. The dog can be trained to bark to get help. The ADA states the dog must be under the handler's control at all times, so if the dog is far away from the handler "getting help" it is not under the control of the handler. End of story.
I agree. Not only that, but the dog could be on a short leash that would not interfere if they could justify that the dog needed to go get help. Plus, virtually NO ONE knows to follow a dog or what that means. You can also have a device that the dog can call 911 with if you are not able. This is just a new fad to get Drama views. And you notice it is always very young girls. Always.
that dog isn't just allergen detection stop assuming
@@GreyWolfK9s Stop projecting.
@@ohana8535 stop being ableist
@@GreyWolfK9s Stop projecting.
Unfortunately, all us handlers have stories like this, and what makes it worse is finding ADA legal representation isn't as easy as finding someone for a slip and fall so we are left with little help. State DOJs don't take ADA claims when they triage the case load. I have a similar store with Best Western where they cancel my reservation because of the presence of my service dog and leaving me stranded at midnight sitting outside the hotel on the floor with my dog tasking DPT while I'm passing out from my neurological issue. Because the attend didn't know the difference between an SD and an ESA. Now I've added PTSD and flashbacks to my medical treatments...
It's sad that it happened to you. My ESA paperwork came directly from my doctor's orders. Maybe you can see her pic here. She and I lived in a Senior Independent Living Facility and I was continually in trouble with management. They made my life so bad that I moved out after 10 months of my lease there. I was told where to walk and the mailbox was one place where I was told to turn around and go in a different direction to get my mail. Since I had broken my ankle because I fell in a hole on their property and suffered a severely broken ankle that left me UNABLE TO PUT WEIGHT ON IT. MY ESA WAS NOT WITH ME AND LIVED WITH MY DAUGHTER FOR 3 MONTHS. I couldn't walk her. Rehab had to teach me how to recover and I finally got her back . The next day after she was returned to me . Management was at my door with her witness telling me that I needed to control my ESA or they would remove her. I filed a complaint with Human Rights Commission about the treatment by the manager. PLEASE GOOGLE HUMAN RIGHTS COMMISSION IN KENTUCKY AND YOU WILL SEE WHY MOST CASES GET DISMISSED. My recourse was to move after months of disparity in treatment there! During that awful time , I had paid the facility around $20,000! We who have disabilities are treated poorly! Unless they can see your disability they assume we are trying to put one over on them! My ESA and I were not treated appropriately. Maybe I should file another complaint with ADA.
@TUCKY well you are the first ESA comment actually using it in the way it's supposed to be in as part of the Fair Housing Act, but if your dog has now taken on a task for mobility assistance then it's not an ESA anymore and is a Service dog. You need to make sure you have proof of that training (not technically required under law but helpful in this case) and stop referring to them as an ESA. Make sure to read your state laws to ensure you have ADA protection.
@@MNSweet It doesn't say her dog has taken on mobility assistance, she said she couldn't walk her dog so her daughter kept it until she recovered. So it's still an ESA ..Now as far as her management saying to control her dog depending on the complaint if the dog is running around, barking, etc, they can have it removed even if it is an ESA or SD. This is where cameras around apartments would come in handy, for either side to have proof.
@michellehawkins1027 sorry poor wording on my part, I mean it as a suggestion for additional training given the situation not as a statement.
Not to be snarky, but an honest question: who is it that calls the paramedics or immediately helps render aid to you if you pass out from your neurological condition? Your dog or a person?
If you're going to make a reservation at a hotel, it's up to you to make sure they allow pets before you book your reservation; thanks to how out of control dog culture has gotten, most hotel chains welcome them. It's next to impossible to find a hotel that DOESN'T allow dogs these days. Kudos to those that don't; they know how unclean dogs are and how irresponsible most dog owners are.
If you have PTSD, you should look into psilocybin/guided psychedelic treatments to CURE it. Dogs are nothing but a bandaid or crutch; if they actually helped, you wouldn't need one indefinitely.
It seems like there's been a lot of these in the news lately. I don't understand why people don't know that service animals are allowed to go anywhere their owners go.
Everyone has a service dog now. It’s the new way of being special . Having a dog put its nose on on food other buy is disgusting. Just looking for attention.
@@shade38211 no. There are people who medically need it and there are people who just bring their dog in, who has zero training btw, because they think it's cool.
Exactly. Have they been living under a rock? Stores are responsible for training their employees in the laws and circumstances that are likely to be experienced in the regular course of business, but most employers don't. It's ridiculous. This was a manager, not even a cashier or stocker. Big Fail.
@@shade38211 You are confusing "emotional support" dogs and service dogs. There's a big difference.
@@NoOne-bp2jw You are under the impression that a min wage employee knows every law. Had my young daughter out at Walmart and small service dog was there. My daughter asked to pet and pos dog snarled and sniped at her. These things are being pushed beyond belief. Never heard of nut allergy alert dog in my life. Chronic diseases are diabetics, cancer, heart disease and such. How many die of tree nut allergy a year and why would you be in a store that 100% has tree nuts?
Animal services in your county can provide people with a service dog ID but yes it's not required to have or carry one because not everyone can afford 6000 to 10,000 dollar dogs. Alot of people must train it at home because they are life savings tools that should not have a price on it. If a law were to be made to require it how would the people who train at home meet that requirement?
It could be as easy as CPR certification. People don't become doctors, they just went through a basic training and understanding of CPR. Could be something similar for service dog.
I have a friend who has a service dog harness and her dog is crazy. He barks to other dogs at the store, he's not a service dog. I've seen other dogs marking the corners of the shelves. Clearly no service dogs.
It should be limitations.
Blind people ✔️
No mobile people ✔️
People who really need them
@@cvmarquez1534 If the dogs bark or are going to the bathroom in the store, the store is allowed to have them removed, it's even stated in the ADA. There are people who are not blind or non-mobile that do need service dogs. Severe allergies, heart conditions, etc. can be helped by service animals.
Here's the thing how did people in the past survive and managed to grocery shop without their animals with them they either left them in the car or at home. Because you never used to see this garbage. How did they do it? What happened in recent years where people can't do it now they have to have an animal or they can't shop???? In this story that person needs to be introduced to instacart have your groceries delivered if your dog has to be off leash. It's a safety issue number one. In the United States over 12,000 people are attacked by a dog every day. Not to mention I've seen dogs sniffing and licking products on the shelf so something you buy may have dried dog snot or slobber on it isn't that appealing??? Grow up! 😒
Service dogs weren't as known then than they are now. Times were also much different then. But us handlers deserve to grocery shop without having to pay delivery fees just like everyone else.
@@felixbuttonnose9050 you're right things were different than people had common sense they knew dogs don't belong in a grocery store
@RetroreviewsPlus I wouldn't say common sense.I would say people realize how much a dog can actually save a persons life much faster than any medical device can. And they also realize that these dogs can help.People like veterans still more confident in public.
Or the ADA can prevent this from happening by actually requiring service animals to have a vest with a registration badge or whatever on it. That badge doesn't have to list disabilities, just be visible. Too many people lie about having service animals just to bring their dogs inside.
To be fair, tons of people who fake service dogs actually go through the effort of purchasing fake service dog vests and ID cards. Or do you mean a federally regulated badge that fake service dog owners cant access? If you think about it though, even if they go that route, it won't stop people from making fake replicas.
@@celli3000 Yes, a federally regulated one! Like a driver's license with all the special laminate, etc. Something that can't be as easily replicated. That's true, but it would still stop a lot of people.
But service animals are not required to wear a vest. The customer is also not required to show proof, but you may ask them what service does the animal provide. Either way, no company or organization should ever turn down a service animal. It's the law.
@@wturner777 Pretty sure the commenter knows that? Did you respond to the wrong comment? 😂 This person was just suggesting a way for the ada to implement service dog identification.
@celli3000 correct! Just say every animal is a service animal and it's just that😂. No regulation, no responsibilities, anyone and everyone has one. Make it harder to register such a support animal and see how many people actually qualify to have one. My neighbor has 4 support animals 😲for the same illness. Online is easy and ppl take advantage.
Unfortunately too and I mean way too many people taking their dogs inside the stores that aren't even service animals they ruin it for people with actual disabilities. Plus I agree with other comments she wasn't denied entry she was just asked to put a leash on the dog. And she didn't.
Um... what? They legally can not force her to put a vest or a leash on her service dog. It's a federal law. Always love people who know nothing about actual service dogs or laws that just spout random lies. And she is actually disabled. Absolutely ridiculous 🤦♀️
@@rexytheservicedog Actually a court could force her. Unlike in a store, if you go to court you have to PROVE that you need your dog to be off leash. She would lose that court battle.
@@ohana8535 she wouldnt because her dog does need to be off leash. it isnt just an allergen alert dog
@@GreyWolfK9s Prove it. Prove, like the law says, that what that dog is trained to do could not be done on leash. Teenaged girls are the WORST when it comes to messing thing up for all other disabled people. Knock it off.
@@GreyWolfK9s Sure she does. Suddenly little girls need their dogs off leash, when no one with the same disability ever did before. And we have this stuff recorded. You people are never going to live this down once you see how silly you really are, and how you mess things up for disabled ADULTS who understand that not everything has to revolve around your latest fad.
This same girl had a video up last week complaining about another store.
Habit at this point.
You want the right to bring your dog everywhere but there are also people that can't be around dogs.
ADA is FEDERAL LAW. 🤦♀️
@@rexytheservicedog who cares?
If you have a dog phobia, the dog still cannot be denied access. Allergies also are not a reason to deny access. You can request that a dog is kept a reasonable distance, but they have to allow access.
@ohana8535
Not talking dog phobia but there are people allergic to dogs.
This girl posts "problems" everywhere she goes.
I love my dog so obviously I'm not against them.
I'm all for service dogs.
But she's old enough to know what she can be around & not be around & have to consider others are there can't be around dogs.
It goes both ways , trying to accommodate everyone is hard but this girl thinks it has to be her way only.
Need to see other side too !
I am not sure why her dog could not be on a leash and still perform???Most people do not even spend 1/2 an hour shopping.
Also.... Store policies NEVER supersede the LAWS, state AND federal.
The laws need to be changed to require documentation to prove it is in fact a service animal. Too many people are abusing the system and bringing their pets in to stores and restaurants. I've worked in retail for over a decade and have seen so many people that obviously just have their pets with them.
You also have to understand their are many people allergic to pet hair and dander. So those people would rather see less animals in places with food especially.
And pet saliva and urine too.
I get hives from dog and cat saliva.
Tired of “hypoallergenic” nonsense, with people saying their dog can’t cause any allergies. A dog doesn’t shed as much still has dander, and absolutely still has saliva and urine, most often even in its fur and evaporates into the air right nearby as well
Well, I wish I could just give my daughter some meds and her disability would just go away even for a few hours. Allergies and / or fear of dogs do not constitute a direct threat to others
“I’m allergic to your medical device , so you’re not allowed to shop here”
Do you understand the absurdity of this sentiment?
@@highwayxj9397 no, the absurd thing is people walking around in food stores with animals that are not 'medical devices'. Or did you miss that whole part of the conversation?
@@Toutvids I’m specifically replying to the part about someone being allergic to the dander. Why does someone with allergies have the convenience of shopping , but someone with a service animal doesn’t?
Dogs should not be allowed in business there are people are allergic to dogs why do they have to suffer being near dogs because of others people do crazy rules and laws they provide more cre for the animals then the actual human crazy world times have changed
There is no law that says that people with allergies to dogs have to be near the service animal teams. Both parties can accommodate each other by staying away from each other in the same space. Denying entry to a person with a service dog is the same as denying a person who uses a wheelchair and that is wrong. Read the ADA laws idiot.
Also your logic is like you’re saying that people don’t have disabilities at all when in reality at least over millions of people worldwide have some form of disability whether it’s Autism like myself who has it, asperger syndrome, ADHD, PTSD, Seizure disorders, etc. People like us shouldn’t have to be recluses 24/7 just because we’re different from the neurotypical population. We have just as much right to live our lives as normal people do every single day.
@@laney880 you don’t need a dog.
@@MB-zn9vg buh bye then, heartless ignorant fool!
Exactly why should people have to suffer just because of a few individuals are untitled. Remember years ago when people had common sense they just left their dog at home or in the car with the wind and down they new dogs don't belong in a grocery store.... What happened in recent times?
It sounds like it is a well behaved service animal doing as it was supposed to do. That's not always the case with the self-proclaimed "ESA" and certification that's easily obtained online. This animal probably should have been allowed to stay when the owner is surrounded by foods.
Fakes everywhere
I have been disabled for many years. I carry a letter from my doctor to prove that my dog is legal. Some people will always ASSUME THE WORST. That's very sad for us who have serious needs for our service dogs.
@@commonsenseisntcommon1776 very judgemental on your part.
So right off the bat even though dogs can be off leash she is not legally required to have the dog off leash because her disability needs to equal the dog being off leash not because she feels like it.
So technically they were in the right to ask her to leave because the dog was not under control
And the dog going to get help is not a task that is really covered by the ADA so they were correct in asking her to leave because she did not want to comply with wanting to put the dog on a leash
@@adventurousdoglover"get help" is absolutely a task, what? They had no basis to ask her to leave, the dog is under control even if it is going to find someone for help, because it won't be sniffing everything on the way to the person they are looking for. They won't potty on things either...they won't jump on ppl or any other diverting behavior, than specifically seeking out the person they know they need to find and bring back to their handler.
Like, the ADA doesn't have an approved and disapproved list of tasks, nope just a basic definition and getting help definitely fits the definition of "a trained task that mitigates someone's disability"
@@cielonehellofaservicedog4648 I agree it is but not one that many trainers train for liability reasons :)
Dogs must be on leash!
Not service animals!!!
Service animals don't require a leash.
@@wturner777 Actually they ARE required to be leashed or harnessed. The only exception is if the person is unable or the dog cannot perform it's trained action, which is extremely rare. There is no reason an alert dog needs to be off leash, so she was in the wrong.
@@littlebitofhope1489there actually is a reason if the person were to faint some dogs are trained to go get help if the person faints the dog won’t be able to go get help while the owner fell on the lead but when it’s off leash they can do it without getting yanked while the handler fainted my service dog is always off leash because the leash interferes with her task
A Service dog should be on a leash - there is all kinds of equipment she could use like a short leash with a handle that she could just drop or hold onto if need be. Her dog is obviously well-trained but her service dog is "still" a dog and dogs are not robots. I'm sure like my daughter's service dog it's trained to ignore things like other animals etc, But there can always be an occasion where she might need to grab the leash. If she is incapacitated and drops the leash the dog could still go for help. People sometimes just want to standout as going against the grain. But to be a good handler and to also keep in mind the best interests of her partner (dog) - she should find equipment like a short leash. I'd be the first one to "buck the system" when the system is wrong - but in this case she could have defused the situation by just having a leash - or other equipment and not make it into a youtube big deal.
The whole service animal thing is stupid. Plus no matter what its up to the owner what they allow on THEIR property.
Not true. If you allow the public on your property, you fall under public access laws. That means you have to follow the ADA.
This case sounds like a mild miscommunication. I previously thought all service dogs required leashes.
Nope, in some cases service dogs do not need a leash due to the disability of the person.
Needs to be leashed. Any dog is capable of biting service dog or not. And what do the people allergic to dogs do? Stores unfortunately can refuse service to anyone they want. Worked in a few. But I have never seen a service dog off leash that makes no sense.
Need to read up on the laws. The animal need not be leashed if it interferes with their work. This video quotes the law as well.
@@mtcampbell1 I know zero people who have ever needed their dog off leash. That's having a service dog as well as knowing the Trainor along with obviously the disabilities they need to train for. What medical disorder would she need her dog off leash for? People who collaps or have seizures their dogs are taught to stay either lay down to help break their fall or stay with them and bark till someone comes. What exactly does her dog need to do that he has to be off leash? Again literally knowing the trainer what they teach the dogs and what for. There is no reason for a service dog to be off leash. And a store is allowed to refuse service to anyone they choose. That's the law. And if her dog did hurt someone it would be on the store and her. Service dogs have bitten it happens all the time. To think because it's a service dog it won't ever bite is ridiculous. It's still a dog. And allergies it's easy to read a label that's the biggest excuse ever. Unless she can't read either.
@@wb7606 They need to be unleashed in case they need to go make a phone call or hail a cab
@@Durka-Durka 😂😂😂💯
HOW DOES A SERVICE ANIMAL LOOK TO IGNORANT PEOPLE?
She was asked to leash the dog, she did not, she was asked to leave. Seems reasonable. If the dog needed to get help, it still could. How would a leash prevent that? On the surface, im with Harmon's on this one.
Because if a leash is wrapped accidentally in a fall or faint it prevents the animal from getting help as it was trained to do!!!
@@tracyalday462 barking loudly is the first thing they teach them to get attention. I have a seizure alert dog never has to be off leash to get me help. It's an excuse.
The ADA allows for off leash animals. Harmons can't insist that a service animal be put on a leash because they feel like it.
Regardless of your opinion the federal law says a service animal does not have to be on a leash. So the store broke the law. Regardless of how you feel
@WB Not all service dogs are trained to handle situations the same, though. Just because a trainer you know taught it that way doesn't mean it's universal.
So every trained/untrained dog seems to be a service animal. Needs to be more restrictions on how to obtain and verify a true service animal. This pooch is well behaved , but I've come across too many wild /fake service animals to even acknowledge the real ones anymore. Yes! I'm a dog lover but I understand both sides of this situation. Who trains, certifies and monitors so called service / support animals?
@Leena Wexler I carry my doctor's letter because so many people judge us. That against the law. I'm willing to prove it when necessary and have told some uneducated people to back off .
Yes, because making it harder for people who are disabled to be able to use a service dog is the obvious choice. Makes sense. Hope you never need one 🤷♀️
Support animals have no training and you can train your own service dog and you need no proof your dog is a service dog.
And this is my service alligator I trained myself, I suffer anxiety and I'm afraid of being attacked. My service alligator has no certification and I have no note from a doctor but you have to follow the ADA
The ADA says only dogs and miniature horses can be Service Animals. So even the ADA says you aren't edgy.
And u just made a fool of yourself, Karen.
literally shut up
If the dog is out of control then yes they have the right to remove the dog.
But the dog was not out of control
@@felixbuttonnose9050 No, the dog wasn't out of control. In fact, the dog was more well-behaved than most people are.
@CelesteKTheNewWaveRevue Exactly so they had no rate to remove her. I agree with what you're saying.
Do they make people take off their glasses or prosthetic legs too?
If their glasses or prosthetic legs were capable of hurting other customers, I bet they would.
@JKRBW oh, wow.. can you link me to an instance of a service dog doing that?
@@Faesharlyn the crux of the issue is there is no certification to prove this dog WOULDN'T do that, in case you missed that.
@JKRBW I can't find any examples of a service dog attacking a random stranger without provocation...
There's no proof that a personal *wouldn't* beat another person to room temperature with their prosthetic, in fact a cursory google search shows that Ray Allen Brown is just one of many, many people who have done just that!
*so weird*
So weird!
@@Faesharlyn a quick Google led to me at least half a dozen deaths and the same number of disfigurements, plus a lot of recent coverage about a dog at University of Louisiana, but go on...
She's absolutely in the right,no business has the authority to enforce a policy the is defiant to the ada, business however do hold the master key,by being allowed to have d service dog removed for being a disruption 😊 B's with the dogs in shopping carts needs to end also
This is wonderful that her new station by her took the seriously and did a news story on it. I have tried after being refused service by a senior citizen living place where my relatives over the phone that I was told I don't care what type of animal you have a pet or an Esa or whatever you're going to follow our policies or you're not welcome in our business and you have to provide proof that your dog is vaccinated you have to provide medical documentation and a document that proves your dog is a service animal and I just said to her there's no such thing you cannot ask for those you can ask me three questions the lady was hostile over the phone contact Federal Ada and then Federal Ada said you know because of how hostile towards me they were and then she hung up on a 88 person who was trying to get in touch with her on explaining 88 for the law she didn't want to hear it from my safety and my service dog safety when we went up there to see my relative to get a police involved. We had to get a police peace officer involved who stood there as is the other executive manager continue to make up excuses to break federal aid law try to find a loophole to demand medical records in case my dog lunges a tax for bites somebody as real service dog would never do that this is not a pet she kept trying to refer to my service dog as a pet or an essay it is not and even the office got sick of it she said listen if you have to come back here after the manager told my mother this is a one-time thing I will let her in with her dog her pet here she can come back to see a relative but this is a one-time thing and I'm going to find a way to impose these policies we have on her dog because no animals should be allowed in here unless you're willing to comply to them even if we know what we're asking is a federal Ada violation. I got it on camera for most part the officer got it and the officer made a report on it and it's just disgusting like just based off your parents and your dog being a certain breed that they're not you know as they claim familiar with for being a service animal just excuses and so I had tried contacting my new station in Michigan about the matter because I'm not the only one having to deal with this and they don't take it seriously because it's not part of I guess they're woke ideology news you know baiting situation happening so they don't want to reach out they don't want to put this on the news they don't want to make people wear about this influx of problems where people are going online they see these fake scammers selling registry fake documentation fake certification and nothing you can get your dog a service dog right off the back they cost $50,000 plus the more issues that you have that need to be taken care of with the training the more expensive it becomes. We don't get any help from the government we don't get any grants from our government as a civilian with disabilities like her or I and you know we are capped at how much we're allowed to fundraise as 25000 which does not compute to the cost of getting and training a service animal. And then we have to deal with this respect and ignorance because of online scam artists and they believe they can take that and use that as a policy to demand that which they cannot and then they want to fight you on it. It's degrading when it's humiliating have to keep going through that. However like when you try to contact your new station I'm glad she got her news on her side so people would be aware of this. However in Michigan it seems veterans are more important with their service dogs and civilians so when you reach out to your new station they don't care they don't want to make it a news story because it doesn't fit their victimhood ideology on who can be victims in the system service Dog Handlers are a real minority in our cities in our state and our country unfortunately they're being abused of the 88 law is being abused we even have people trying to use diversity Equity inclusion to say we now have to include and allow anybody in with their pets who are not service the animals who are just an Esa because we want to make them feel welcome and happy and not feel stressed or anxious dogs have no right to be there they're not trying to be a service animal but they're trying to use that excuse to abuse Federal Ada put handlers in real service dogs at risk to get more quota in and more sales because of inflation and that's threatening the safety and well-being of handlers and service dogs. I now have to go on my way to go shopping because of it because the source by me want to use that as an excuse to let people in with their pets who don't belong in those stores when I am grocery shopping and putting me and my service dog at risk my service dog has been attacked three times elderly and people of a different background than me and then they cry racist and bigoted and all this other garbage because they're being called out for being a fake poser and when their dog acts out and is barking and so lunging and causing problems in the store people are afraid of the race car being played and afraid of the wolf mob and retaliation for kicking them out even though they're in clear violation of federal Ada and they're just using both propaganda to try to get their pets into the store with them where they don't belong and it's endangering handlers and service dogs but my new Stations don't care if they don't want to listen and Handler's list service dogs for civilians who are currently not from the woke left don't matter in my state
It's unbelievable that people could be that clueless. I swear, common sense is becoming endangered and we need to act before it's extinct
Honestly the information may be out there but it's not well taught and much of it is assumptions. I had many of the same misconceptions before my health changed and needed a service dog. Like I thought they needed an ID and vest but nope. It's federal laws fault for leaving it to the states. Each state has its one rules and definitions.
We never chose to be disabled. We need to be treated with kindness and respect instead of being judged by small minded or ignorant people.
@@MNSweet Federal law supersedes state laws. A state law can give "more" protection but state laws cannot take away the protection of the ADA (Federal law)
@learningbydesigner7449 Your statement in general is correct however the federal law doesn't have much actionable content to it and is deliberately left vague. For example and to use as a comparison, if a federal law was describing what is allowed to be called a box it says it must be a container with suitable sturdiness to hold items of various weights and sizes. Then it leaves it to the States to fill in the rest like the material of construction, dimensions, etc. So while it's a federally created law, SCOTUS would likely say it's a States issue unless the the incident occurred on a common carrier like a plane, train, or ship that crosses state lines as that is outside of ADA law as we know it and is governed by a similar version ADA that is entirely federal. It's why cruise lines and airlines can ask for doctors' notes, proof of training, and k9 medical records before departure.
Let me know if want law/statute numbers to do your own research and to confirm my above statement. I'm happy to provide it.
Yeah I remember years ago never seeing this, how did people in the past managed to grocery shop without animals next to them? Like this song from Eddie money I wanna go back
File a complaint with the ADA since it's a Federal law that service dogs cannot be denied access to facilities in which their owners are present. I'd also file a Federal lawsuit against Harmon's regarding this issue. Obviously the manager hasn't been trained on the ADA and all that is required to be in compliance by the Act, which is not uncommon.
@Leena Wexler Service dogs are so highly trained their misbehaving is from extremely rare to naught.
@Leena Wexler I doubt that since I'm 76 yrs old, a retired Microbiologist and Virologist who had patients with service dogs.
You're conveniently omitting parts of the law.
She would never win that complaint. They would find that SHE was in the wrong.
First, the ADA would not take this case. Second, she would lose if they did take the case. In court she would have to prove that her dog had to be unleashed, and that would be impossible.
Dogs and food for human do not mix. Keep animals away from grocery stores
Its funny how they have a whole aisle for pet food then.
@@julietchristensen3957 they said food for Humans though.
You'll be really surprised when you check out how much rat hair, feces, and tissue ia allowed in the prepared foods lining the shelves! Lol, you might want to look into that. A service dog or horse is way cleaner than what is allowed in your food.😂. Those little specks in your cans of corn? Yeah. And gardening for fresh vegetables, well, any home gardener will tell you how dirty produce is 🤷🏻. That's why you need to wash your veggies at home as well.
@@mtcampbell1 these special snowflakes have no clue!!
Even restaurant food is allowed to have certain amounts of "filth."
I simply cannot believe how many commenting are truly clueless on the laws and what they're actually eating!!
keep yourself away from anywhere please
I live in Kentucky and the Christmas Tree Store ,Value City Furniture Ashley Furniture in Florence KY have become argumentative 😢. I carry my Doctor's letter to prove WHO SHE IS to me. I was living in an Independent living facility in Florence KY where I filed a complaint with the state Human Rights Commission. I was harassed by management often in the 8 months that I lived there. Why did they accept us and cause me more issues? We with disabilities have our own reasons that are legal however no one seems to take us seriously.
That's illegal, read the ADA they can only ask two questions and it's none of their buisness what your medical history is, also you should always report these places. if you have 3 or 4 places that have kicked you out get an attorney and sue them that's a civil rights violation, you have every right to shop with your medical equipment ( the service dog ). If more people would do this people would have less problems. Also a fake service dog is something the government would like, without looking it up I believe UT goes as high as $5000.00 per incident.
Service dogs pay attention to their owners and ignore other dogs, fake ones bark at other dogs and don't pay attention to their owner.
Real easy to tell the two apart.
@@TheWabbit In other comments she has said her dog was an ESA not SD and had to move because the management had a witness to complaints. So there may be a reason so many places are giving problems. 🤷♀
I am all for real service animals for blind people, people with seizures. I am however quite sick of fake service animals... I flew a few years ago next to a 19 years old dressed like a slutty fitness influencer with a yellow lab as her "service animal" I love animals... I did not like that she got situated and then put her dog directly where my feet were supposed to go. I have degenerative disk disease and there is no way I can hold my feet up during a multi hour long flight.
Over an hour into the flight I couldnt handle it anymore... when I am in pain I get angry on top of spinal damage and ortho injuries I suffered from 8 years as a soldier I have PTSD and try to stay away from stress and conflict. I kinda stood near the bathroom so I didnt lose my temper. This girl even decided she needed my armrest too and I couldnt take anymore.
The flight attendant asked me to sit down. I explained the situation calmly. She said she understood and asked me to sit down anyway. She came with food service and saw me with my knees resting on the seat in front of me and leaning out in the asile because this chick was sleeping on the middle arm rest... she could probably also see that I was getting close to loosing my $hit and forcing an emergency landing.
She woke the woman up and kinda scolded her saying. How do you expect him to sit here with you taking up the arm rest and also all of his leg room... she replied "That's not my problem, and I dont care"...
They let me sit in one of the jump seats where the flight attendants normally sit until we had to prepare for landing. I had a wonderful chat with the flight attendants and was so thankful. When we landed they had airline reps inform her that she would not be allowed on her connecting flights for being disruptive to other passengers... LOL!
Um, I watched this twice and still don't understand why Raven has to be off leash to help her detect nuts. You're in a grocery store with like 100 other people. If you're "in trouble," surely somebody will notice you or notice Raven barking. Put the dog on a leash. Harmons, you did the right thing.
Other than violating federal law.
Fact is, they cannot deny her service animal and off leash is ok PER FEDERAL LAW!
Remember that when Harmons must pay a huge lawsuit....that you feel they did the "right thing" in violating federal law.
The dog doesn't.
The owner is the problem!
All dogs should be leased !
@@nicolemanna772 added with the entitled commenter above you. Ridiculous over privileged victims for tic toc or lawsuits.
As a service dog handler, I definitely agree. "Go get help" is a dangerous task, anyway. Too many things can go wrong with it. I feel like most handlers these days find any excuse to have their dog off leash.
@@nicolemanna772 ah yes lease your dog everyone!!!!
service dogs dont need to be leashed if it interferes with their task or the persons disability
This is why businesses should be educated on the law, and employees should each individually be instructed on it before interacting with customers.
Businesses should be educated but they refuse to become educated - this has been the law since July 1990 - wouldn't you think after almost 34 years -
She doesn’t have a case, she didn’t have her dog tethered and her disability wasn’t the reason the dog was unleashed
You don't know that.
I'm with you Caroline. I'm not buying the justification for the dog not being on a leash. That might sound justified in some extreme circumstances, but not in a grocery store. In addition, if the dog needs to be free to go get help, as in the disable person is incapacitated, no one is going to be hanging onto the leash. and the dog will be free to go get help.
@@DWilliams-ce8nb she says it in the video. Her dog was unleashed because “She wanted the dog available to run if she needed help” which is not a valid reason for a service animal to be unleashed.
@@xKyaroraine That is your opinion. That is not the law. If you have the time, you should read the case law. And not depend on whar someone said on a RUclips video.
@@af31ns you are wrong. Leashes can get caught up on stuff. Just stop
off topic but - if you're allergic to tree nuts does that mean peanuts are fine? I usually hear only about peanuts, maybe cashews but...
Even if you don't like dogs (those heathens) how can you deny lifesaving "equipment"? I hope they both educate others, that pup is a sweetheart
Do Peanuts grow on trees?
@@ohana8535 are you actually asking or being funny? it's hard to tell at times. peanuts do not grow on trees; you dig them out of the ground or pull them up like a carrot, ergo not a tree nut
@@lindaward3156 Then you answered your own question.
@@ohana8535 no i didn't. peanuts & nuts are often lumped into the same bag but they're different
@@lindaward3156 Which is why tree nuts are specified. Peanuts are Legumes. If she is also allergic to legumes, then she is allergic to peanuts. You can even have a tree nut allergy and not be allergic to all tree nuts. Who knows what is true with this girl since her focus in on attention like so many drama you tubers.
Ban her from the store!!!!
They don’t have to in a vest so obviously this news channel did not read the Ada
They did not break the law. 1:26 - Based on what she said, harnessing her dog would not prevent her from doing work. If the dog needs to go get help, the dog is able to go and drag a leash behind it or if in harness, even better, not dragging anything. Also - the dog can bark pretty loud to get people's attention if the dog "doesn't leave her side" as she claim. People just like to complain. The law sucks because you are not required to provide proof that it is a service dog and trained at all. You should be required to show proof that the dog was trained to do a specific task.
I agree. The dog should of been on the leash. Her safety is important but so is everyone else's around her. The laws are way to lenient and definitely not being enforced in places of business. While she might actually have certification most the people I have seen don't. She's attacking a store that tries to accommodate her needs while they also have to protect everyone else's safety. Not only that, but the store will be the ones taking all the liability. If that dog can not get her help with a leash on, then she needs a new trainer.
Wow. Absolute 🗑. The law states that a service dog doesn't need a vest or a leash. It's Federal law. Grow up.
@@deannaforrest9571 🗑🤷♀️
Hours under the impression that a service dog has to be on a leash
Clueless. My dog had to be tested and pass every single task for her certification. And just for S&G, let’s say someone’s pretend SA decked out in a red vest and badges bought online attacks someone. Guess what happens? It’s destroyed. The owner is sued by the victim and the state as well. So many gaslighters on this page!
People take advantage of the law. Dogs need to be on a leash
Special me society….I officially coined that phrase😂
NONSENSE...a dog does not need to be off leash to get help. they should be trained to bark or there should be a leash that can be released, if a person passes out, the leash should fall out of the handlers hand, dog can also be taught to pull leash out of her hand
While it seems to be a fad now with young girls, there are instances where dogs can legally be off leash if under control. If someone does not have hands for instance, or the use of them. If a paraplegic has something fall out of reach (ie. a wheel from their wheelchair when getting it out of the car) the dog can be trained to retrieve it for them. That said I saw nothing in this video that warranted the dog being off leash.
@@littlebitofhope1489 in the situation at hand person was full physically able...and dog was off leash doing nothing....some SDs will go for help should the handler have a medical issue...but there is no reason they can't be taught to release a leash...maybe a contraption where it is velcro'd around the handlers wrist...they can have a handle for the handler to hold when necessary...
@@littlebitofhope1489 but in the case of the para, should they fall, they can release the dog at that point if need be...not leave it off leash while not tasking
@@110311DONTWANTCHANNE It's not about falling. Some can't use a vest or leash because they can't put it on. If you are talking about the wheelchair wheel rolling away, they do keep their dog leashed when not fetching items, since they have the use of their hands. There is a need, but these young girls on You Tube are taking advantage of it.
@@110311DONTWANTCHANNE I don't have an issue with you doubting THIS situation. I have an issue with your blanket statement that dog's do not need to be off leash. There are times when they do. Which is why it is legal.
Thank God for our service animals!
That's no service animal.
No don't thank God because the Bible doesn't speak highly of dogs in fact in Jeremiah 15 God himself refers to dogs as destroyers
I would have called the police and told them that this store is breaking the law by not allowing her service dog inside.
Lady most service animals are on leash.. YOU DONT KNOW PEANUTS.. there are alot of phonies out there. I wouldn't believe he was a service animal..
If you cant live your life without a dog, then stay your sick butt at home. I think the need to take service dog to the grocery store is ridiculous. Come on people quit being so weak!
quit being an ableist piece of crap. people like you need to stay tf home
@@GreyWolfK9s Some babies get dropped on their heads. Donte was thrown at a wall.
@@littlebitofhope1489 😂😂😂😂 I love this
People with service dogs have a federally protected right to have the dog with them in the public places. No one else has a protected anything to be there free from dogs. That means that anyone who doesn't like it can move away from the dog, or leave. But the dog is permitted.
Ok but a simple nut allergy does seem excessive for a service dog. I could understand epileptic and for the blind. The use of service animals should be very specific especially in the 21st century where tech will surely outperform service dogs for such needs very soon
Sue the manager
Lawsuit
Thats not ok. Im sorry you went through that.
Also, "a Utah woman" = 18-year-old Gen-Z teenage girl. Sorry if I'm a little suspicious of her take on ADA compliance.
Wow Karen. So are you the disability police?
The last one that challenged me about my disability I took to court and won. I welcome anyone who *thinks* they know the laws to challenge a disabled individual. It costs is nothing for our rights to be enforced and the other party pays big time.
I had to learn about this one the hard way (not court or being threatened with my job but I should have been) but just bc the disability can’t be seen doesn’t mean it’s not there. She was in the right no matter her age. I agree with requiring identification, as many people come into places with their pets where pets don’t belong. She had identification and knowledge about the ADA laws to back it up.
Biased much lol. People like you are dangerous. Critical thinking is very important, it may be helpful for you to look into this a little more.
@@dragongrrl3you're partly correct, but the ADA doesn't provide for licensing or certification so there is no identification to give... No one can require ID because it doesn't exist per federal law. Some states allow for registration of SA that identify them as such, but it is not required.
@@dragongrrl3 here's the thing, not all SAs are registered-and they don't have to be.
My son had a lab, they were super close. When my son had seizures, she alerted me, prior to his seizures she alerted him(to make sure he was sitting).
This is invaluable and something she did on her own. We never took the dog in public, because my sons seizures were mainly febrile(with fever), however once they progressed, I considered it.
Why should someone stop me from training the dog myself or hiring my own trainer or whatever else the case may be?
The dog already did the needed task! No need to go purchase a certified animal.
Prior to the SA laws, people still had service animals. Just like prior to the laws, people had wheelchairs, they just were not protected in them.
Good for Harmon's. I'm absolutely sick of seeing people bring their dogs into grocery stores.I've literally had to step over dog feces in the aisle at walmart. Animals should have to be legally certified and the parameters narrow. These days there are so many delivery options for everything.
Obviously that was done by a pet owner. Certified service animals don’t crap in stores. You would before my CSD would. That’s a great option for many to have delivery, you should maintain that but to force that on a disabled person based on violating a federal law, not too smart.
ableisttttttt
These are service dogs, they are not pets. This store can be closed legally. An ESA is not a service dog. Better learn the law on the difference.
Oklahoma requires registration and leash,
No such thing as registration unless it's the registration you need for any animal in the household.
The only real service dog is for the blind. Dragging dogs in food stores. It's disgusting .
Incorrect. Service Animals can be used by ANY person who meets the definition of disabled. That dog is cleaner than you are .
@@LittleBitofHopeToo2518 That dog is not cleaner than anyone that lives on the street. Service dogs are only for the blind. Nutters always protect mutts by saying animals. All these mutants need to go. Society needs to grow up and go back to the way we used to be.
@@jeankeats3200 You are wrong! Service dogs can be for more than just blind people. They can be trained to detect seizures, PTSD, low blood sugar, mapping (helping head injured people find their way out of stores), mobility dogs ect. Its so disgusting that you are so uneducated and heartless. Grow up and be accepting.
nope that couldnt be further from the truth
@@LittleBitofHopeToo2518 You wish.
I'm confused about why she doesn't want to leash the dog. Anyone know? You would drop the leash to let the dog go get help. If you weren't conscience you would naturally do so too.
What if it gets hung up on things? What if she has seizures and that causes her grip to tighten rather than loosen? What if what if what if.
Basically if she says she needs it this way, then she needs it this way.
@@tammiehinkle2040 I agree. I just always like to know the why behind things. (Probably because my parents raised me with odd rules that applied back in the Victorian era (even though I"m 66) because that is the way it was when they were young. It wasn't good to wash you hair if you had a cold, girls couldn't do full sports, etc.
@@seattlegirl2077 I understand. I meant no disrespect in my reply-hope it didn't come off that way.
I did not raise my children with Victorian rules, but rather to question rules if they didn't understand(how can you use my/societal rules as a guide in your lifetime/adult decision making if you dont understand WHY?).
So promise, I'm all good explaining-if I know :-)
For additional info....
My son has seizures that caused his muscles to severely contract, he had a lab that alerted us to his seizures(but she stayed home, his seizures were febrile & outgrown by 13, but from 8-13 he often required rectal valium to come out of them....without valium, they could literally go on for hours, potentially causing brain damage or death), so she could not be tethered or closed door crated for that reason....she could open doors, so that was never an issue :-)
😮Having fallen and we know each other anyway the the woman fell and she the dog ran off with the leash and saved his owner by didn't delete having the leashes knocking prevent
What I was saying and I cut myself off and then the below comment is that this woman in the neighborhood a good good acquaintance of ours she fell and her puppy he's like under a year ran off with the leash to save her and get the neighbor which I didn't notes know she'd Fallen but they got her some help through her dog and that's I'm not even a trained dog I do agree with the grocery store that for the dog safety they need to make sure that there's at least that's to keep this grocery store from being liable for injuries to someone else or the dogs something could fall in the dog or whatever something could happen and they might be liable if there's no leash involved so yes I agree the leash is not going to prevent anything
meh, 1 govt should require certification and special administered badges for the dogs along with an id card for the owner. Too many folks have fake service dogs. 2. I have the same allergies and don't have a dog. I do think the I need a service dog thing is a bit outta hand... But hey you do u...
Do you want to ensure that many needy people will not be able to financially afford a service animal? Such government regulation as you suggest is certain to create that situation, because it will eventually lead to allowing only dogs trained by certified instructor to be registered as service dogs, resulting in 5 figure costs per dog.
@@marksprague1280 um, blind folks get dogs for about 150. And that takes a certified trainer. So yes ALL service dogs should be certified.
@@nj2or The cost is HEAVILY subsidized because the blind have support/lobbying groups that have spent years gaining national recognition and sympathy for the plight of the blind. How much public recognition do you think that tree nut allergy or other disability service dogs get?
The cost for a fully trained hunting dog can be $5000 or more, and they don't have the exacting behavior standards required of a service animal that is around the general (ignorant) public.
@@marksprague1280 ok. Well go get subsidized. Duh.
Who the f needs a service dog for tree nut allergies?
Seriously. My daughter is allergic to tree nuts and she does not have a service dog. Nobody wants a dog in a grocery store. That's gross. What about the people who are allergic to animals who want to go to the grocery store.
Tree nut allergies are just one of the medical conditions she has as she stated in the video
Who are you to say what she does or does not need a SA for???
@@tammiehinkle2040 Who are you to question him??
People who doesn't want to read the label
There is NO excuse for ignorance of the law - it has been around for DECADES. Past time for the consequences to be harsh and swift.
Under the ADA Law, Service Dogs like Raven need to be by their owner's side at all times and cannot be removed.
@SCP_BrightAlt Why is that incorrect? What if Raven's is alone, I mean I think it is wrong to separate a Service Dog from their owner. The Store Owner would be in hot water for not allowing Raven inside with her owner.
So, again, under the ADA law, a Service Animal cannot be separated from their owner no matter what. The Owner of the Store would be fined or arrested for violation of the law, so your argument is invalid, read up on the Adults with Disabilities Act and tell me if I am still in the wrong or not.
@@JadenYukifan28 If your dog isn't qualified they absolutely can ask you to leave. Costco will be enforcing rules related to service animals, and emotional support animals *do not* count as service animals to major chains. When people started to get service animals for the most ridiculous of reasons that's when these rules started to come up.
@@AmberTurdsShittyBedsheet But here's the problem with that rule that was put in place, people with actual Service Animals will be turned away as well. Which would basically get the owner in trouble as well, so a rule or Law like that needs to be vetoed.
@@JadenYukifan28 Costco made it quite clear those who have qualified animals won't have problems. It's everyone else who simply wants to bring animals in and then act Karen when told to follow the rules who will complain the loudest. I can go into Walmart and see 15 people who are carrying around various pets and not one of them is a service animal; it's ridiculous and nobody can tell me that someone carrying around a barely-two-pound chihuahua in a little bow and dress getup is carrying their 'service animal', it's a pet.
Hers an idea. Harmons has pickup and delivery. She could order online and not worry about the dog. That dog doesn’t seem to be that well trained to be off leash. Little kids often are running in the store and if one mishandles the dog and gets bitten, both she and the store could face lawsuits. Harmons is a clean store and I doubt peanut dust is in the air! Seems to be entitled.
The dog seems well trained in the very short clips we were shown
You’re clueless how a SA works.
Its unfortunate that you believe a person's disability should relagate them to the house and use online ordering. She has the right to browse store shelves and explore new products just like anyone else. Fortunately, the ADA protects her sevice animal to do its work without interruption. Hopefully, the law will come through for this handler.
@Michael C yeah, that got me too! Like people with disabilities need to be relegated to the corner, I guess then the normies don't have to see us either-lol.
Glad there are federal laws in place to protect those with disabilities-or people like this would get their way and we couldn't go anywhere.
How is the dog suppose to alert to allergens in products if they do pick up or delivery? They already paid for the items, so it would be a hassle to return items if it has allergens in it. Are disabled people not suppose to live life? Are we suppose to stay home because having a service dog makes people uncomfortable?
I don't care she can read the label no dog should be around food
Everytime I eat out I risk eating something that has shellfish in it. I was eating a pasta salad my work provided for lunch and realized after a few bites it had crab. I spent the rest of the day with severe stomach cramps and nausea. I had no idea their was crab and lucikly my allergy isn't severe. But it can happen so easily.
Almost everything you can buy says may contain traces of peanuts. Or tree nuts. People with life threatening allergies can go into Anaphylaxtic shock from a ingesting a tiny trace of it.
People don't realize that if a service animal is on a leash, it could get stuck and they wouldn't be able to go for help.
She was at the grocery store, I bet there were a lot of people ready to jump in and help.
So let go of the leash. Her safety is very important, but so is everyone else around her.
@Cv Marquez Nah they just keep walking. People rarely help.
@@deannaforrest9571 please continue on talking about things you know nothing about. 🤦♀️
She has an allergy. By the time the dog went to get help, she would be dead. This would never stand up in court due to that. She would be much better giving the dog a device to dial 911, and get help immediately, instead of having a dog go to a person that has no idea what is going on, and then have them come back five or ten minutes later to then dial 911. It makes no sense.
People are missing that she has other disabilities she didn't name. She even said she has many others.....
That makes no sense. This video is about the leash, and she went into great detail about her allergy and the training for it. It makes no sense that she would do that in a video about not being leased if that was not the reason. That's silly.
None of them require the dog to be off leash.
@@littlebitofhope1489 she stated she also has other disabilities, allergen detection being one. She doesn't have to state the others and why she needs the dog off leash other than it can interfere with a task
@@ohana8535 didn't know you know every disability she has
@@Manic_Untamed You are making that up. She does NOT need to have the dog off leash. She is a drama You Tuber, nothing more.They asked about the disability that needed the dog off leash, so I guess you are saying she is a liar. I agree with you.
Good luck Harmon’s and the manager! The amount of money you’ll have to pay just to hire an attorney to represent you in answering an ADA complaint is going to freak you out! I’d offer a settlement, a big one. What you did could have killed her, if she would have listened.
What they did was save themselves from a lawsuit if that dog attacked someone.
@@zoultronzoultron9723NOPE, They just VIOLATED federal law because of stupidity and ignorance of law, in turn causing stupidity and ignorance to inflate the price of your groceries if that is taken to court because it will cost tens of thousands of dollars to defend and that WILL be passed on to the consumers of that grocery chain. IGNORANCE of the LAW is NO EXCUSE
And a trained service dog will NOT attack unless u are harming or intend harm to it's service person!!! Actually WATCH the whole video before you make stupid comments!!!
@@tracyalday462 you are actually the stupidest person here . I did watch the video and a trained dog can still bite someone. It’s happened in the past and it will happen in the future. That’s why there is a leash law .
@@zoultronzoultron9723service dogs don’t attack, they are trained very well for a special task.
she needs a dog to not eat nuts ? Really?😂
A severe nut allergy can be triggered by being within yards of nuts and the dust or oil from them
Very sad. It would be helpful for you to look up nut allergies and anaphylaxis. Search gore videos so you'll see the real process and not have it censored
as an emt and service dog handler/trainer , yes. you can be killed by nut allergies. and SD's can be trained to detect it
Is it trained to give a shot from an epi-pen? No?…then put your dog on a leash.
She didn't name all her disabilities. She can have another disability requiring the dog to be off leash. The ada state if it interferes with its job, they can legally be off leash....
She stated, "Why not on leash. To get help. The person that comes to aid does what is needed.
These services dogs are well trained and cleaner than many humans. You need to educate yourself in this area and have compassion.
@@Manic_Untamed Interesting that she named the disability that did not require being off leash when asked about her dog being ----wait for it----OFF LEASH.
@@bunnyspires7012 Allergy dogs do not need to be off leash. Period. It has nothing to do with compassion. If she had an allergy attack, by the time the dog came back with someone, she would be dead.
@@ohana8535 ignorance is all yours
Nice house
Rich parents.
Anyone can get their dog certified as a service animal
Wanna bet?
Not a true statement. There is no federal licensing or certification for SA. That's how you can immediately spot a liar, when they say, "but my service dog is licensed!" A real SA handler knows there is no such thing.
Post the law ADA animal service laws, visibleto all, and yes, all staff should be trained , with this information.
You are wrong nobody broke any laws here every business has the right to refuse service to anyone and every person has the right to take their business where they would like to as long as the owner of allows them she has to think this is United States of America and if I own a store I have the right to tell anybody they can or cannot come into my store I also have the right to tell them what they can and cannot do while inside my store and they have the right to not enter my store if they don't want to if they enter my store they have to abide by what I tell them. The 88 is it government overreach and should be put out of business the government is destroying this country
You're wrong lol
By this logic you can deny someone for having a wheelchair or oxygen tank
It might sound crazy, but you CAN refuse service at a private business. Just like a private residence.
Clueless
Any place or business that is open to the public has to abide by the ADA and can't deny someone because of their disability or the aide they use to manage it - this includes service dogs
Hospitals aren't even allowed to refuse a service dog
LAWSUIT!
No. She didn't have her dog on a leash. ADA requires a leash unless you are unable due to disability.
Also she's allergic to tree nuts. That's what she is using as her disability. She can leash her dog.
Not worth a lawsuit tbh
@@Izamota-q5v to change their policies oh yes it is!
@@elokindesign she stated that she had several chronic conditions, you don't know what all the dog does!!
How entitled of you to assume!!
She absolutely has a case!!
@Tammie Hinkle look up other articles. The excuse she used was she was allergic to nuts, and if she were to have a reaction, she needs the dog to find help. A leash doesn't limit the dog to find help. They make pull away leashes. There's a reason laws are in place.
I have a dog and love dogs. I've also been bitten by a fake service dog in the Walmart that was off leash. There's a reason there are laws put in place. ADA requires a leash.
Go attack the ADA Karen... SMH 😒
That is such a cute sweet smart and GOOD DOG.
OUR SERVICE DOGS ARE A GIFT FROM GOD. SOME PEOPLE WILL NEVER UNDERSTAND THAT. VERY SAD TO CREATE ISSUES FOR THOSE OF US WITH DISABILITIES.
Either somebody going to get arrested this company going to get sued
It's time to start suing the the business that deny service animals into the location ADA
In this case, the business would win.
@@ohana8535 all the business would not win because they violated Americans with disability act, which is a Federal Law.
@@keithscott1926 Not true. If it when to court there would be full disclosure. She would also have to prove that being without a leash was required, and she cannot do that. If she can't prove that then the business was within their rights to deny access, because according to the ADA, Service Dogs must be leashed unless the task or work cannot be performed or the handler is unable to hold a leash. She clearly can, and a serious allergy is not a reason to be unleashed. Not only that, but she would likely be dead before the dog got back with help. That would all come out in court. She can use this as a ruse to get drama views, but she will never file a complaint because she knows she will lose.
Disgusting!! Sue them. If you were homeless or a migrant you would have every right available. The service dog belonged there. People should protest and not buy from this store.
They didn't have a problem with the dog being there. They had a problem with it being off leash when not necessary.
she could carry a small thin string just in case.
It's a service dog! It's against the law to kick someone out of a business because of the dog! They should be fined! Boycott that harmons until they get it in their heads that service animals are working not just a pet! This is pure stupidity of harmons!
ADA allows a service/emotional support dogs are allowed in grocery stores and restaurants. Someone at the store needs to read ADA rules and regulations.
A service dog is NOT an emotional support dog (ESA) An emotional support animal is by definition a PET.
In addition, they are supposed to be harnessed
Stores should allow reptiles and foxes.
Let's hope many businesses and the general public take note in this important message. I have an ESA dog that is important to my daily life
An ESA doesn't have public access and is not a service dog. How is that relevant?
@@Manic_Untamed very little do you know. It is very relevant. The point is she had right she was denied. Now go bully someone else
@@bunnyspires7012 but you brang up your ESA. That's very different than a service dog and has no relevance what so ever
@Manic doesn't give you the right to bully. And proper grammar you lack. It is not "brang" up it is "brought" up.
@@bunnyspires7012 are you kidding? Noone is bullying you. Just saying ESAs are not relevant in this as they're not the same as service dogs.
Your being Ruled by Dogs.
Her apple watch could detect tree nuts.
Or not.
Not to mention that you don't know the full extent of her disabilities, the full function of her dog, etc.
Because like an apple watch, you may purchase it with one function in mind & use it for 20 more-all allowable in life. Same with having a service dog for one function and training it to do 10 more.
I highly suggest more knowledge before commenting-it makes you look stupid.
Screw that store nobody shop there anymore.
What I was saying and I cut myself off and then the below comment is that this woman in the neighborhood a good good acquaintance of ours she fell and her puppy he's like under a year ran off with the leash to save her and get the neighbor which I didn't notes know she'd Fallen but they got her some help through her dog and that's I'm not even a trained dog I do agree with the grocery store that for the dog safety they need to make sure that there's at least that's to keep this grocery store from being liable for injuries to someone else or the dogs something could fall in the dog or whatever something could happen and they might be liable if there's no leash involved so yes I agree the leash is not going to prevent anything