THAT'S STRIKE THREE!

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  • Опубликовано: 18 окт 2024
  • Listen as I tell about a customer that wanted to play HEAD GAMES.
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Комментарии • 27

  • @rowdydood8694
    @rowdydood8694 4 месяца назад +1

    I agree with you.. don't need that type of customer

    • @BigSouthOutdoorsTV
      @BigSouthOutdoorsTV  4 месяца назад

      Thanks for watching. The problem is, you never see it coming. By the time you do, it's too late.

  • @douglasgraham1916
    @douglasgraham1916 4 месяца назад

    You did the right thing because life is too short to be aggravated by this type of customer. I subscribed about a week ago and I really love your channel.

  • @auralsonicwaves7170
    @auralsonicwaves7170 4 месяца назад +1

    You handled the situation perfectly fine to me. She's only looking for the cheapest solution and unfortunately she'll end up getting less than quality work. Some teenager most likely isn't going to provide the level of detail you consistently provide your customers. It's her loss but you don't need to have a wishy-washy client like that.

  • @henryavery8374
    @henryavery8374 4 месяца назад +1

    Don't waste your time worrying about it. You've given her your honest work and she's not loyal or appreciative. Tell her to take of herself .

    • @BigSouthOutdoorsTV
      @BigSouthOutdoorsTV  4 месяца назад

      Thanks for watching. I tried to be professional, but when a person starts playing games, it's time to go.

  • @Peter-st9ru
    @Peter-st9ru 4 месяца назад +1

    I had my own irrigation business up here in MA. People up here suck! Especially the millennials and younger. When i first started i would do like you did and give multiple chances. But towards the end if someone even questioned a price i quoted them i would be gone and never answer them again. I finally got so sick of dealing with customers that i sold my business.

    • @BigSouthOutdoorsTV
      @BigSouthOutdoorsTV  4 месяца назад

      Thanks for watching. That SUCKS dude. It's amazing what certain people expect for nearly nothing.

    • @Peter-st9ru
      @Peter-st9ru 4 месяца назад

      @@BigSouthOutdoorsTV to add to that a little more. Cant tell you the amount of times they went with the cheaper guy and called me begging to fix the “cheaper” guys work for them. Trust me i know what youre dealing with.

    • @BigSouthOutdoorsTV
      @BigSouthOutdoorsTV  4 месяца назад

      @Peter-st9ru I've have the same thing happen to me many times.

  • @TABrown-xh7xc
    @TABrown-xh7xc 4 месяца назад +2

    When I run across the (I can get it cheaper here or there) .I say by all means go there and get it. I am not giving away my time for free. I volunteer time that's not work related but that's it. Hope she enjoys her $10 mowing job, I wouldn't load my tools for that.

    • @BigSouthOutdoorsTV
      @BigSouthOutdoorsTV  4 месяца назад +1

      Thanks for watching. I'm in business to make a living and support my family. I understand anyone has hard times, but don't yank someone's chain. Just be honest and up front.

    • @TABrown-xh7xc
      @TABrown-xh7xc 4 месяца назад

      @@BigSouthOutdoorsTV you hit the nail on the head and drove it home.

  • @rowdydood8694
    @rowdydood8694 4 месяца назад

    I've had a couple customers..you know the type..they want to keep adding more to the job without an increase in price..can't do it

    • @BigSouthOutdoorsTV
      @BigSouthOutdoorsTV  4 месяца назад +1

      Yeah, I know that type. It's always "while you're here, can you do this, or that"? By the end of course, what is normally a 1.5 hour job turns into a 3+ hours job. I've even had a few in the past that wanted us to stay for several hours. I finally told one lady she needed a gardener, not a lawn care company. It's ridiculous what certain people expect and don't want to pay more for the extra time.

  • @donwilliams5841
    @donwilliams5841 4 месяца назад +1

    I'M not in the lawn care business but those type of customers are the kind you don't need. Just move on.

    • @BigSouthOutdoorsTV
      @BigSouthOutdoorsTV  4 месяца назад +1

      Thanks for watching. I agree but I try to give them the benefit of the doubt. I'll go just so far and then, I'M DONE.

  • @gordonplatter9162
    @gordonplatter9162 4 месяца назад

    I wait until they call me and want me to do a job I tell them I am to busy

    • @BigSouthOutdoorsTV
      @BigSouthOutdoorsTV  4 месяца назад

      Thanks for watching. Exactly. That's what we do normally, but this time, we were already there.

  • @NewHopeCutzandLawnCare
    @NewHopeCutzandLawnCare 4 месяца назад +1

    I got rid of those guys not worth it

    • @BigSouthOutdoorsTV
      @BigSouthOutdoorsTV  4 месяца назад +1

      Hey dude! Haven't heard from you in a bit. No, it's not worth it.

  • @AlanW.Walker
    @AlanW.Walker 4 месяца назад

    Our economy has never been stronger .she is on a fixed income and cheap but has no loyalty so what happens when the kid s mower breaks

    • @BigSouthOutdoorsTV
      @BigSouthOutdoorsTV  4 месяца назад

      We can agree to DISAGREE on the state of the economy. This lady is NOT on a "fixed" income. She is gainfully employed and works every day. If she hadn't done this 3 different times, I would be inclined to agree with you. Bottom line, She's CHEAP!