Hello, you can trigger with update without condition but then in actions select If logic and use updated by field via data pill and then operator as is not then in value select Assigned to field.userid. and create further actions as per your requirement. This might work.
Can i also update the custom fields on an incident form. we have a custom field called capability and level. I want whenever the capablity is network and level is selected automatically and assignment also gets changes to network L1
I have a very similar flow to the record is updated one. My trigger condition is when state changes to Closed. However, it does not trigger the flow when I click on the UI Action that moves the state to closed. I have tracked it down to the UI Action itself. If I get rid of all the conditions and have a flow that runs whenever the record is updated it runs everytime I save or move the incident except when I use the Close Case UI Action. Do you know of anything in UI Actions that could cause a flow to not trigger?
I m not receiving email in my PDI from my gmail.. what could be wrong.. what settings do I need to check.. email properties, its enabled..and so is manage email properties on my instance..
![[부트캠프] 이진 시작하기 : 유형에 따라 담당자에게 티켓 전달하기](http://i.ytimg.com/vi/ERCQfAKZnlo/mqdefault.jpg)
Thanks for creating these.. Please share the next part of the series.. with details around Actions and more sample SC if possible
Thank you so much. Expecting more videos on complex scenarios.
Great content 🎉🎉🎉 thank you
Perfect! Thank you!
What a coincidence was watching flow designer and this one also came 😅😅😅
You're so awesome!! Thank you!!!!!!
Thanks
Nice Explanation On flow designer ...👌👌👌❣❣ Can U please Explain Brother How to configure SMTP accounts?
Hi,
Can you please tell how to add condition in trigger when updated by is not assignee.
Thank you
Hello, you can trigger with update without condition but then in actions select If logic and use updated by field via data pill and then operator as is not then in value select Assigned to field.userid. and create further actions as per your requirement. This might work.
I followed all steps but the flow does not appear in Execution list.. any clue pls?
Can i also update the custom fields on an incident form. we have a custom field called capability and level. I want whenever the capablity is network and level is selected automatically and assignment also gets changes to network L1
I have a very similar flow to the record is updated one. My trigger condition is when state changes to Closed. However, it does not trigger the flow when I click on the UI Action that moves the state to closed. I have tracked it down to the UI Action itself. If I get rid of all the conditions and have a flow that runs whenever the record is updated it runs everytime I save or move the incident except when I use the Close Case UI Action. Do you know of anything in UI Actions that could cause a flow to not trigger?
I m not receiving email in my PDI from my gmail.. what could be wrong.. what settings do I need to check.. email properties, its enabled..and so is manage email properties on my instance..
you need to configure SMTP accounts