In my experience, Guangzhou has done a very good job at responding to any problems/issues I have faced, and I know that many locals feel the same in this city.
Thank you very much for the compliment - although I know I still have a lot to learn. The more you know, the more you know that there's so much that you don't.
Thank you - sometimes I can lose my cool, but I try to keep calm as much as possible. It is usually the best way to solve the problems that you come across in life. Thanks for the massive compliment, btw. ❤️
Yeah - although I don't advertise it, I am also Christian, so I do like to try to live my life and interact with others as harmoniously as possible. The world needs more love and a whole less hate.
In some ways, China is open-minded, because it is open to reform. Reform is change. Change is an acceptance that things need to improve. China is doing that all the time - this needs to be commended and acknowledged. In other areas, China is still quite conservative, but overall, it is possible here to live your life the way you want and just go about life. Chinese people are pretty open-minded when it comes to new ideas too, which I like.
Being a developed country doesn't mean that the people's mindset have developed. They need to look further out in the world instead of just staying in their cave. I'm talking about America 🤣
I am sorry to hear your bad experience. But you have dealt with this so well!! And your approach actually also should be applied to the relationship between countries. When some conflict happens, very important thing is to calm down to think for the other and talk openly and then solve the issue,rather than pointing fingers at each other or sanction the others easily. You are the best!
Thanks mate - I appreciate it. I agree - conflicts can be solved via dialogue and communication. Adding fuel to the fire is never helpful - in the end, you're the one that will ultimately get burnt.
Thank you for sharing the experience. Kudos on how you handled it. Great learning experience. The fact that officials actioned on your call in feedback is excellent. I seriously didn’t know that could be done. Indeed social/civic education in China is on going, such as videos on TV teaching about recycle of waste, not to waste food, manners etc.
Yeah - honestly, things are improving here day by day. China is a MASSIVE country. If your goal is to find negativity, you'll find it. That is just a mathematical fact. With 1.4 billion people, there's always going to be a minority of people that aren't happy - but a minority of 1.4 billion is still a huge number. However, if you go into it with a balanced attitude, you'll find that most people you interact with are happy with their lives, or at least satisfied. And the government here does respond to grievances from the public - that is why their satisfaction rate is so high.
@@Hazza_Harding I like to use thus analogy 2 travellers visited the same small town and experienced interactions with the same people in the small town. 1 went back home and told his friends that the place was really very old and the people were very unfriendly. The other traveller went back home and told his friends the place has historical architecture and that the people are generally quiet and minded their own business.
Well done! The Chinese gov should thank you and people like you for helping them improve the system and society. You are right in that there are always more solutions than problems.
Yeah - Something that China has taught me to do is to sit back and think about things before taking action. Sometimes when you think things over, and address problems with a calm attitude, a positive result comes quicker
@@Hazza_Harding your response to my attack on your character was so unexpected i was forced to think about what i said and why. Sorry again for attacking your character and thank you for your patience in dealing with my detrimental outlook.
China govt always keep improving. Hopefully the society will become more harmony for its citizens including foreigners living there as long they abide to the law.
I agree - things here really are improving all the time. Of course, there is still room for improvement, but what is encouraging is the fact that changes are happening all the time.
Yep. Well said. In my country, we expect respect from inhabitants and if you choose to live in another country, it is important to be cognisant of this fact and abide by its expectations. Very easy.
"There are always more solutions than problems!". I am going to write that down, Cheers Harry always informative. I was only in China for about three weeks but I like to think of it as Newton's Law, 'For every action there is an equal or opposite reaction'. Do you want to match something perceived as negative with equal negativity or do you want to react oppositely with a positive reaction/solution.
Yeah - or, as my good old mum would say, “Two wrongs don’t make a right.” And I’ve realized over the years that getting angry or upset usually only hurts yourself - it doesn’t really hurt others. In fact, sometimes getting angry is exactly the reaction others are hoping for, so losing your cool means others have won.
Wow ! Another eloquent, well presented video presentations, that is logical and inspiring others to enhance their inner wisdoms. Thank you, Hazza, well done.
We need more Aussies like you. Very constructive criticism and you provided the approach to the problems. I used to watch a lot of outdoor TV series and many of the farmers dealt with Joey, Kaola and sheep etc. and admired their rural lives. How far we have gone from that seemingly simple lifestyle.
In UK, you wouldn't even want to waste your time to complain about similar things as you don't easily find out how and you don't expect them to correct within weeks.
I hear you - but here in China, things like this don’t take weeks or months to resolve... they happen very quickly. I think that deserves at least a little bit of recognition
you 're right! I am also in UK. I made an appointment for my language test in an agency two months ago. Because I live far away（I need 45 minutes by bus, 1.5 hours by train and 10 minutes on foot to get there）,so I chose the afternoon. However, the confirmation email I received did not specify the time of the test. On the morning of the test, I received a phone call from the examiner asking where I was, so I knew that my test was changed to the morning. I told them that my test was in the afternoon, but the examiner said If I can't get to the test site within 30 minutes, I can only make a new appointment, but no one has informed me that the time has been changed. I called the intermediary and they said that it was the problem of Cambridge University. Cambridge University said, "Oh, you wasnt book the test on our website, you need to find an intermediary to solve it." finally, two months later, no one was responsible for my problems I'm very upset that I've lost 200 pounds of examination fees and dozens of pounds of train tickets by other peoples problem. However, I've met many such things in Britain. Eg，in China, after moving ， I can make an appointment to install the network cable within one hour. In the UK, it usually takes two weeks. If there are special circumstances, it may take another month to complete the network.....So in the UK I usually not bother to complain because there is no result
@@anonymintheworld9781 Network cable takes about 2 weeks in Australia too. One time it took 4 weeks because the technician just didn't come and they have to rebook it so ended up waiting double time. Things are laggy here, only started noticing 5 years ago (it wasn't always like this). Before Covid I travelled a bit and I seriously I don't understand where my tax payer's money is going towards to... Trains are shit, train stations are dirty, internet is shit, airport looks kinda run down and you still have to catch a bus to your terminal. I was at the business class Qantas lounge in Sydney and the carpet, furniture, and even food are crap. Carpet is stained, looked filthy and sticky. walls are cracked and stained, furniture are mixed matched and looks like something you get from garage sales.
Wonder why the restaurant put up the sign in the first place though. Appreciate your highlighting the matter to the local authorities. Keep up the good work.
Thank you - I heard from others about why the sign was put up, but I guess that is just hearsay, so it would be irresponsible for me to comment. However, the result was positive, and I think that is all that matters.
drugs test some how most foreigner test positief. remember weed stay in the human body for 3 days. so if you use it in canada, holland and went to china the next day. you would test positief for it. no bar want to be label as a drugs bar.
excellent example of great restraint and rational problem solving. Thank you.. There are still some resentment from history under colonial extraterritorism in Chinese soil where signs of "No Chinese or dogs allowed".were displayed.
Thank you very much for subscribing. I appreciate it. I try to be as objective as possible, although I know that being truly objective, regardless of who you are or where you are, is never truly possible. That's why I'm still learning, still questioning myself, and still trying to figure out this world and my role in it.
@@Hazza_Harding These are the kinds of stuff that make me proud to be an Australian citizen.... bringing peoples together and improving understanding. Keep it up.
@@dyong888 Thanks mate. I'm happy that you still feel pride in our country. There are a lot of great Aussies out there - unfortunately, we just don't have a big enough voice. That's why it is time for us to stand up and express how we feel, and demand that actions are taken to improve the situation. I look forward to a future where Aussie-China relations can get back on track. Fingers are tightly crossed.
That’s why I’m so grateful for everything that I have learned here in China, because I feel like regardless of where I go in life, these skills will always come in handy
Definitely agree with you. You can protest or demonstrate, causing economic damage, or you can use platform to report and get it corrected in official way. Which one is BETTER?
Yeah - communication. Sometimes it takes a while, but when you figure out how to express yourself in a way that another can easily understand, there isn’t a problem you can’t solve
Good on you, mate! There are good and bad people in every country, but your mindset is an example on how we can effect change for the better. Keep up the good fight
Guess what Hazza, RUclips algorithms just recommended to me an interview you did with ch7’s Sunrise 8 years ago about your passion in Chinese music. Look how far you have come! Congratulations mate! Sadly after 8 years, almost all topics we find on Australian msm about China are rather negative, and even sadder is Australian topics in Chinese media recently aren’t much more positive. It definitely wasn’t like this before. That makes me appreciate what you’re doing now so much. Thanks mate! Massive respects!
I used to dread going to the government departments. Most has since improved tremendously over the years. You wouldn't believe how efficient they are until you actually been to one lately.
Yes - I treat Guangzhou as my second home, and I love this city. It has offered me so many opportunities, so I do try to treat it with respect in return
You are probably the type that caused troubles in the first place with your arrogant attitude that leaves locals unwelcoming of foreigners. It's a good question why that sign was put up in the first place cos nothing is ever done without a reason, especially when it is not a local norm.
Mate, I take this video as the biggest compliment ever, to China as country, to Chinese nation as a whole, to Chinese government as a very misunderstood concept in the Western world.... thank you for being a open minded young man who has excellent language skills and a keen attitude in improving the communication between China and the West.
Yeah. My mum always used to say “try and get your lag-time down to zero.” It used to frustrate me sometimes, but now I know she was really on to something there
@@Hazza_Harding thank you! there are so many Chinese philosophic idioms and phrases in Chinese daily conversation. 三思而后行 or 谋定而后动！since you live in China for years, you gradually understand things around.
Thanks for Harry telling us this story. First, you are so calm and not driven by emotions when facing some bad things. Second, your experience of dealing with Chinese government breaks the stereotype that China is an authoritarian state which never listens to the people's voice. Thus, your case shows the efficiency of the government as it takes action promptly and solve the problem within 2 days. Should give you a big thumbs up 👍
Yes - and regardless of what shape, colour, or size it is, it is wrong. Therefore, I need to commend Guangzhou's response to this. I have a lot of other examples like this, and I hope in the future I'll be able to share them with everyone. Problems are being solved here all the time, and it feels good to be a small part of that.
I like this mature, measured, civilised and polite way of working through issues. Sadly, knee jerk, misinformed, uncivilised and rude approaches have become the norm. This is my mode of operandi wherever I am in the world, including my own back yard. I believe I inherited this
Oops my reply slipped off to quickly...I believe I inherited how to effectively work through issues from my parents and I thank them for laying the foundation. My father who is now deceased, would be proud of this.
I also have to thank my parents for being amazing. My mum and dad are very different, but they are both incredible people who instilled some pretty decent values in me. Honestly, growing up, I had no idea just how lucky I was to be in a family that is truly full of love. I'm still lucky in that way. Thank you for sharing your experience with me, and I am sure your father is extremely proud of you.
Appreciate your looking at things in China objectively and realistically. If everyone can have such attitude, no conflicts between China and Australia.
One of the reasons why incidences like this still happen in China is because the Chinese never really had similar problems in their past like what we in the west have had, slavery of black people, discriminations of the minorities, racist parties so on and so forth. I think this is more of a problem caused by ignorance and insensitivity rather than race. Not trying to justify what they did, but I think the cause of the problem is different. I would also like to commend you for what you did, it's not easy to find level headed people nowadays and I am happy to see how quickly the local government dealt with it.
@@Hazza_Harding 如果你结合“No drugs”来看的话，这家店很有可能之前遇到过外国人在店里使用毒品的情况。当然，都是我自己的猜想，没有要为店主辩护的想法，只是觉得无风不起浪，Where there is a cause, there will be a consequence。Guangzhou is also famous of its black population, many of them doesn't even have a visa or passport. I'm sorry to say it but "No foreigners" in this case is more like "If you don't speak Chinese and do drugs here, please go somewhere else". As you mentioned Guangzhou shouldn't reject foreigners because its a international city, I don't see Guangzhou is more "international" than Tokyo. If Tokyo can, so can Guangzhou.
You did the right thing, the government and the restaurant corrected the mistake. The fact is back in the days 1930-40th some westerners in China posted signs in front restaurants, shops, bars saying “no dogs and Chinese allowed go inside”. Note: These westerners were in China and telling Chinese cannot go in. They were comparing Chinese with dogs. How horrible was that! This type of humiliation is imbedded in people’s memory. Today in US, Australia, and some Europeans countries, politicians are still discriminate Chinese without any consequences. They did not show any sympathy for people of Wuhan only to blame Chinese. It’s understandable some people are angry. Mistakes are mistakes that need to be corrected.
Yeah, in this instance, the government certainly does deserve recognition for doing the right thing. China isn’t an evil country, despite what many would say...
Kudos. A very wise and calm way to solve a problem. With 1.4+ billion people, a more-or-less smooth running China is a miracle. Someone should do a TV series comparing China today against the past decades. How was it in 2010, 2000, 1990 etc in terms of: transportation, telephone, communication, housing, foreign travel, food supply, beggars, crime, homelessness, poverty, etc. China continues to embrace Kaizen (改善)（かいぜん）"improvement". It was a popular concept in management back in the 80's & 90's, but largely forgotten in the west.
I think your way of solving the issue is applicable everywhere in China. How to control anger and frustration to solve problems sensibly and rationally is always recommendable. Chinese has an old saying called "和气生财“. With this regard, Guangzhou and Shenzhen are better at dealing things like this than other provinces, such as those in the middle part of China. Particularly like what you said, they want to build multicultural and harmonic city images for the world. However, you did teach/admonish Chinese people a lesson about racism, which is rampant everywhere at this moment, which should not exist in any circumstances. I perceive this is one of the positive things that foreigners have brought to China.
1. Sorry for this mass. 2. I should learn the way of solving problems from you . 3. Foreigners have the same rights and obligations as local Chinese . 4. If all people were like you , the world , the society will be much peace and harmonious . Thums up for your decent performance .
Thank you - I appreciate the feedback and the support, though, as I have stated a number of times, I still have a lot to learn. But all you can do is your best, and I'll keep trying to do that. Thanks for watching!
Hazza, you have become Chinese in your problem solving technique. Chinese people are not confrontational and need to save face. You have won my respect. I married a White Canadian woman who would have gone it to the restaurant and lodge a loud complaint. If she sees White Canadians discriminate against Chinese Canadians, my wife would also viciously attack those racist Caucasians. There would be the angry exchange of words leaving everyone upset. I hate to sound racist myself, but having spent my life in Canada, I observe that non-Asians and Caucasians in general are very confrontational when they feel slighted. Unfortunately these Westerner living in China sometimes forget that they are in a different culture. In Canada, I have heard people say that Chinese people should complain and voice their anger more when they are being treated unfairly. Hazza, have you been back into that restaurant to see if the staff treat you well? I guess you probably don't want to give them your business. Personally, I don't blame you. As a Chinese Canadian, I am embarrassed by your experience.
To be honest, I haven’t been back. I’m not opposed to going back, and it would be interesting to go there and see how they treat me, but I’m sure they would just treat me like any other customer. I think it is a wonderful and fascinating experience when you try to assimilate into another society and you realize that some of your instincts change over time. I think that if you really open yourself up to another culture, you can actually absorb the positives, and I find that you learn the most when you take yourself outside of your comfort zone. Thanks for the insightful comment.
@@Hazza_Harding Are there a lot of foreigners living in China now? I follow quite a few of them on the RUclips and they seem to really enjoy life in China and be great ambassadors for that country. I try to encourage fellow Canadians to watch those videos to gain a real first hand knowledge of life there. All these you-tubers that are pro China seem to be really decent human beings like yourself.
Can you imagine how the Chinese felt during the occupation of European powers of China when the French put up a sign in the French quarters, “No Chinese or Dogs allowed” !!! I’m sure not many Westerners know about that history! So the offence you felt at that sign “No foreigners”. cannot compare to what the Chinese felt at the time and remember still! Did you know about that?
Of course I know about that - that is why I sympathise with how Chinese people feel about the West. Please watch some of my other videos - maybe you'll see that
I have seen the sign "no foreigners" before in Shanghai as well. But when I entered and confronted them, I soon found out that they meant no foreign currency. The language English is still developing in China and sometimes lost in translation.
I really appreciate your story of solving the issue with that discriminatory sign. If this situation happens in Australia, people there would most likely follow the same procedures to deal with the issue. You did this way because you don’t have bias attitude forward to China. If this happens to someone who has bias view about China or has the mentality that everything in China is negative cannot be changed as long as China doesn’t do what the US imposes onto it. That person would not go through the same procedures, which is known to everyone, to deal with the same situation. Instead, that person would take a picture of it and post it on social media site and use it as another excuse for his or her anti-China comments to make China look bad. So to me, it is not only how you deal with such issues happen in China, but change the whole mindset about China and Chinese people. If people from the West don’t respect China and Chinese people like they do to their countries in the West, I think the anti-China trend will be continued and worse and worse. The root cause of all those baseless accusations about China and Chinese people is people from the West led by the US cannot accept the fact that China is actually doing well and can do better. Unless they accept this unstoppable trend, the situation will get worse and worse. And of course, the corporate controlled media from the West constantly come up with bias and baseless accusations toward to China on a daily basis is an root causes of misinformation about China.
In fact, China has changed a lot from bad to good, from poor to rich, from uncivilized to civilized. I disliked China too in the past, but now I really love my country China. I am proud of being a Chinese.
In Switzerland they said to foreigners, you need membership to enter the bar or disco or restaurant. The point is foreigners are not allowed? So how about Europeans?
i really wish there are more Assies like you communicating a bit more sensable way. thou most of Aussies i encounter are generally nice people, they just tend to be mad at China because of the mainstream media.
Excellent example of problem solving in the context of China's emphasis on collective goods and social stability! Thanks for sharing a different perspective. In another country, the shop would have been destroyed or an anti-foreigner sentiment will be fomented. Was this anti-foreigner sentiment because of the fear covid-19 or bias against foreigners? It is strange that these signs appear now and not during pre-covid periods.
Someone has a problem, they contact the local authority about it and wait. Within 48 hours, the problem is solved. What a nice government!
In my experience, Guangzhou has done a very good job at responding to any problems/issues I have faced, and I know that many locals feel the same in this city.
This is a masterstroke. Changing our own mindset and attitude is the most effective way to solve problems.
Yeah - sometimes all it takes is coming up with a new approach, and solving problems without making a fuss or causing additional problems for others.
He is wise & intelligent gentleman..god bless you
Thank you for saying so - much appreciated. God bless you too
I'm impressed by your attitude, and how efficient the local govt had dealt with your complaint.
Thank you. I can't say I manage to maintain this attitude all of the time, but I am trying my best.
I can see that you're a very educated man. I'm sure Chinese are proud to have you there in the country.
Thank you very much for the compliment - although I know I still have a lot to learn. The more you know, the more you know that there's so much that you don't.
@@Hazza_Harding "The more you know, the more you know that that's so much you don't". You say it verry well, something I have learn to day. 👍👍
no, it's not like we are begging people to come.
CALMNESS is what we have to learn from you.
Thank you - sometimes I can lose my cool, but I try to keep calm as much as possible. It is usually the best way to solve the problems that you come across in life. Thanks for the massive compliment, btw. ❤️
@@Hazza_Harding Totally agree with your point.
As a Chinese Christian I have to say this is the way to practice love while solving problems where divisive hate/anger could’ve been the gut reaction.
Yeah - although I don't advertise it, I am also Christian, so I do like to try to live my life and interact with others as harmoniously as possible. The world needs more love and a whole less hate.
@@Hazza_Harding omg!!! I have so much more love and appreciation for you now!!! Thank you for being you!!!
@@TianZhaoHeavenlyFortune Thank you for being you too. If the world was full of more people like you, it would be a much better place
This again proved one more thing.. China is a more open minded society compared to some more developed countries!
In some ways, China is open-minded, because it is open to reform. Reform is change. Change is an acceptance that things need to improve. China is doing that all the time - this needs to be commended and acknowledged. In other areas, China is still quite conservative, but overall, it is possible here to live your life the way you want and just go about life. Chinese people are pretty open-minded when it comes to new ideas too, which I like.
Being a developed country doesn't mean that the people's mindset have developed. They need to look further out in the world instead of just staying in their cave. I'm talking about America 🤣
Open minded except for different political parties ...
@@kimismeno China is a single party system but they do have different views and I think majority wins
@@ronniechew6566 yes the CCP is incredibly renowned for being open minded and accepting of different political views I’m sure ....
I am sorry to hear your bad experience. But you have dealt with this so well!! And your approach actually also should be applied to the relationship between countries. When some conflict happens, very important thing is to calm down to think for the other and talk openly and then solve the issue,rather than pointing fingers at each other or sanction the others easily. You are the best!
Thanks mate - I appreciate it. I agree - conflicts can be solved via dialogue and communication. Adding fuel to the fire is never helpful - in the end, you're the one that will ultimately get burnt.
Thank you for sharing the experience. Kudos on how you handled it.
Great learning experience.
The fact that officials actioned on your call in feedback is excellent.
I seriously didn’t know that could be done. Indeed social/civic education in China is on going, such as videos on TV teaching about recycle of waste, not to waste food, manners etc.
Yeah - honestly, things are improving here day by day. China is a MASSIVE country. If your goal is to find negativity, you'll find it. That is just a mathematical fact. With 1.4 billion people, there's always going to be a minority of people that aren't happy - but a minority of 1.4 billion is still a huge number. However, if you go into it with a balanced attitude, you'll find that most people you interact with are happy with their lives, or at least satisfied. And the government here does respond to grievances from the public - that is why their satisfaction rate is so high.
@@Hazza_Harding I like to use thus analogy
2 travellers visited the same small town and experienced interactions with the same people in the small town.
1 went back home and told his friends that the place was really very old and the people were very unfriendly.
The other traveller went back home and told his friends the place has historical architecture and that the people are generally quiet and minded their own business.
Like the way you solved the problem 👍, respectful and responsible. And props for the local government to process this case within 2 days.
Thanks mate, I appreciate it.
Well done! The Chinese gov should thank you and people like you for helping them improve the system and society. You are right in that there are always more solutions than problems.
Yeah - Something that China has taught me to do is to sit back and think about things before taking action. Sometimes when you think things over, and address problems with a calm attitude, a positive result comes quicker
@@Hazza_Harding your response to my attack on your character was so unexpected i was forced to think about what i said and why. Sorry again for attacking your character and thank you for your patience in dealing with my detrimental outlook.
China govt always keep improving.
Hopefully the society will become more harmony for its citizens including foreigners living there as long they abide to the law.
I agree - things here really are improving all the time. Of course, there is still room for improvement, but what is encouraging is the fact that changes are happening all the time.
Yep. Well said. In my country, we expect respect from inhabitants and if you choose to live in another country, it is important to be cognisant of this fact and abide by its expectations. Very easy.
Good tips and noble composure
Thank you!
Thank you for sharing this, we can all learn from your experiences.
Don’t get mad, get solutions.
Exactly. The destination is always important, but how you get there is sometimes even more so
"There are always more solutions than problems!". I am going to write that down, Cheers Harry always informative. I was only in China for about three weeks but I like to think of it as Newton's Law, 'For every action there is an equal or opposite reaction'. Do you want to match something perceived as negative with equal negativity or do you want to react oppositely with a positive reaction/solution.
Yeah - or, as my good old mum would say, “Two wrongs don’t make a right.” And I’ve realized over the years that getting angry or upset usually only hurts yourself - it doesn’t really hurt others. In fact, sometimes getting angry is exactly the reaction others are hoping for, so losing your cool means others have won.
Constructive criticism always beats an emotional outburst that leads to nothing!
I agree - and constructive criticism is actually welcomed here, despite what most people think.
I apologize for that sign. Glad you solved the problem. you have a big heart.
Wow ! Another eloquent, well presented video presentations, that is logical and inspiring others to enhance their inner wisdoms. Thank you, Hazza, well done.
A great issue to discuss and offers such a concise solution to help solve your problem. Fantastic!❤
Thanks, Sunny!
We need more Aussies like you. Very constructive criticism and you provided the approach to the problems. I used to watch a lot of outdoor TV series and many of the farmers dealt with Joey, Kaola and sheep etc. and admired their rural lives. How far we have gone from that seemingly simple lifestyle.
In UK, you wouldn't even want to waste your time to complain about similar things as you don't easily find out how and you don't expect them to correct within weeks.
I hear you - but here in China, things like this don’t take weeks or months to resolve... they happen very quickly. I think that deserves at least a little bit of recognition
you 're right! I am also in UK. I made an appointment for my language test in an agency two months ago. Because I live far away（I need 45 minutes by bus, 1.5 hours by train and 10 minutes on foot to get there）,so I chose the afternoon. However, the confirmation email I received did not specify the time of the test. On the morning of the test, I received a phone call from the examiner asking where I was, so I knew that my test was changed to the morning. I told them that my test was in the afternoon, but the examiner said If I can't get to the test site within 30 minutes, I can only make a new appointment, but no one has informed me that the time has been changed. I called the intermediary and they said that it was the problem of Cambridge University. Cambridge University said, "Oh, you wasnt book the test on our website, you need to find an intermediary to solve it." finally, two months later, no one was responsible for my problems I'm very upset that I've lost 200 pounds of examination fees and dozens of pounds of train tickets by other peoples problem. However, I've met many such things in Britain. Eg，in China, after moving ， I can make an appointment to install the network cable within one hour. In the UK, it usually takes two weeks. If there are special circumstances, it may take another month to complete the network.....So in the UK I usually not bother to complain because there is no result
@@anonymintheworld9781 Network cable takes about 2 weeks in Australia too. One time it took 4 weeks because the technician just didn't come and they have to rebook it so ended up waiting double time. Things are laggy here, only started noticing 5 years ago (it wasn't always like this). Before Covid I travelled a bit and I seriously I don't understand where my tax payer's money is going towards to... Trains are shit, train stations are dirty, internet is shit, airport looks kinda run down and you still have to catch a bus to your terminal. I was at the business class Qantas lounge in Sydney and the carpet, furniture, and even food are crap. Carpet is stained, looked filthy and sticky. walls are cracked and stained, furniture are mixed matched and looks like something you get from garage sales.
@Barry Tickle I have seen signs saying exactly that (not in Australia, but in other countries) for your information
@Barry Tickle This is also illegal in China - hence why it was taken down.
Wonder why the restaurant put up the sign in the first place though.
Appreciate your highlighting the matter to the local authorities.
Keep up the good work.
Thank you - I heard from others about why the sign was put up, but I guess that is just hearsay, so it would be irresponsible for me to comment. However, the result was positive, and I think that is all that matters.
drugs test some how most foreigner test positief. remember weed stay in the human body for 3 days. so if you use it in canada, holland and went to china the next day. you would test positief for it. no bar want to be label as a drugs bar.
可能是广州巧克力城引起本地人反感了
Thanks for another informative video
You're welcome - thank you for watching!
You really know China well👍.
The more I learn, the more I realise that there's so much that I still don't know. You learn something new every day!
@@Hazza_Harding I believe many Chinese people don't know about the hotline all don't know how to report issues to gov.
@@jamesjian even they know, if it’s small problem,they just let it go,just like the voting system in small town,they just don’t care...
excellent example of great restraint and rational problem solving. Thank you.. There are still some resentment from history under colonial extraterritorism in Chinese soil where signs of "No Chinese or dogs allowed".were displayed.
Thank you, I appreciate it... even though sometimes I can lose my cool, I try and stay as level-headed as possible
Excellent video. Well reasoned.
Thank you, Richard. I appreciate the feedback.
I subscribe to your channel after your latest appearance on CGTN. I really like peope who are objective in their discussion.
Thank you very much for subscribing. I appreciate it. I try to be as objective as possible, although I know that being truly objective, regardless of who you are or where you are, is never truly possible. That's why I'm still learning, still questioning myself, and still trying to figure out this world and my role in it.
Thank you for sharing your experience!
You are more than welcome
Like the way you doing!Very smart!
Thanks mate, appreciate it.
Liked and shared. This is the kind of stuff that will set your videos apart. From Melb.
Thank you mate, I really appreciate the help and support. You are a legend!
@@Hazza_Harding These are the kinds of stuff that make me proud to be an Australian citizen.... bringing peoples together and improving understanding. Keep it up.
@@dyong888 Thanks mate. I'm happy that you still feel pride in our country. There are a lot of great Aussies out there - unfortunately, we just don't have a big enough voice. That's why it is time for us to stand up and express how we feel, and demand that actions are taken to improve the situation. I look forward to a future where Aussie-China relations can get back on track. Fingers are tightly crossed.
Thanks for sharing.
Thanks for watching!
Wow! China is really open minded country! Good job!
It is becoming more and more that way
From my limited experience, anecdotally i found Chinese strategic thinkers are more pragmatic/realistic than their western counterparts.
That’s why I’m so grateful for everything that I have learned here in China, because I feel like regardless of where I go in life, these skills will always come in handy
You should be the Ambassador of the Two Countries; to create Friendship!
Thanks for having so much confidence in me, but I don’t think I’m up for the job.
Excellent observations.
Thanks mate!
Solve the problem with respect to both sides if can, try to win-win, that is important.
Yeah, if possible, that is always the best approach in my opinion. I try to tackle issues using this approach as much as possible
While retaining your dignity, and not regretting your actions ✅
Definitely agree with you. You can protest or demonstrate, causing economic damage, or you can use platform to report and get it corrected in official way. Which one is BETTER?
Yeah, I have found that using official channels to solve problems is always the most effective... they are there for a good reason
哈哈哈哈哈去年白云大道北地铁站某出口被私人企业的停车场出入口拦住了，路人很难使用，于是我跟城管投诉了，大约一周时间，不但路障撤了，政府还让他们给行人在草坪上另外铺了一条小路，方便行人使用，人车分流，广州市政府还是棒棒的
That is the perfect way to solve problem with China
Sadly your PM is not as smart as you
Yeah - communication. Sometimes it takes a while, but when you figure out how to express yourself in a way that another can easily understand, there isn’t a problem you can’t solve
Yep, rather fighting one's right over the others'. The solution of collective benefit is above individual.
Yeah - there is a saying in China, 大家好才是真的好
Good on you, mate! There are good and bad people in every country, but your mindset is an example on how we can effect change for the better. Keep up the good fight
yep, that's a very good approach
Thanks mate, appreciate it
I strongly agree with you. Communication with one another shall solve any situation. I really hope the open minded people do follow your examples.
Yeah... communication is always a very effective tool.
Guess what Hazza, RUclips algorithms just recommended to me an interview you did with ch7’s Sunrise 8 years ago about your passion in Chinese music. Look how far you have come! Congratulations mate!
Sadly after 8 years, almost all topics we find on Australian msm about China are rather negative, and even sadder is Australian topics in Chinese media recently aren’t much more positive. It definitely wasn’t like this before. That makes me appreciate what you’re doing now so much. Thanks mate! Massive respects!
很喜欢这个标题“办法总比困难多”。极具鼓励性。让人能在崎曲路上不畏惧地前行。
谢谢您的观看
I used to dread going to the government departments.
Most has since improved tremendously over the years.
You wouldn't believe how efficient they are until you actually been to one lately.
A big hug and lots of love to you. Keep up the good work. You are an amazing person on the right path. An enlightened soul.
Hello my buddy, the restaurant was very wrong. I’m so glad u did that, because u treat the city as ur home.
Yes - I treat Guangzhou as my second home, and I love this city. It has offered me so many opportunities, so I do try to treat it with respect in return
Nice one! I would have been far less diplomatic in your place. Subbed!
Thanks so much for subbing, appreciate it. Hope you enjoy my future videos too
You are probably the type that caused troubles in the first place with your arrogant attitude that leaves locals unwelcoming of foreigners. It's a good question why that sign was put up in the first place cos nothing is ever done without a reason, especially when it is not a local norm.
Mate, I take this video as the biggest compliment ever, to China as country, to Chinese nation as a whole, to Chinese government as a very misunderstood concept in the Western world.... thank you for being a open minded young man who has excellent language skills and a keen attitude in improving the communication between China and the West.
I have never been to Guangzhou, but just see the picture you showed using the Traditional Chinese which is unusual in the main land China...
I know - it surprised me too
有啥奇怪啊，繁体又没禁止使用。
标题名字很多用繁体的。
只有写字的时候很少有繁体，因为繁体笔画太多了
And there is one sentence beofore "more solutions than problems", it's called"只要思想不滑坡“， means that "as long as the thinking is on the right track"
That said when you are in Rome be a Roman
Also, Rome wasn't built in a day. But yes, when in Rome...
Wise man talking
I still have a lot to learn!
Hope Mr Morrison will adopt yar appoach..
好多人拿这种视频学中文或者英文的，边接受思想边学中英文，我以前也是这样的
希望以后能够继续制作让您满意的作品
Thanks so much for sharing your unique and outstanding problem solving skills Hazza!!!! 🙏🙏🙏 I have learned something new today indeed 😃
Thank you for watching mate, appreciate it
Very true.
Thanks for watching!
pause 3 seconds before you get angry and make a wrong decision. This is what Mr. Morrison should do last time when he saw Mr Zhao’s Twitter.
Yeah. My mum always used to say “try and get your lag-time down to zero.” It used to frustrate me sometimes, but now I know she was really on to something there
@@Hazza_Harding thank you! there are so many Chinese philosophic idioms and phrases in Chinese daily conversation. 三思而后行 or 谋定而后动！since you live in China for years, you gradually understand things around.
Thanks for Harry telling us this story. First, you are so calm and not driven by emotions when facing some bad things. Second, your experience of dealing with Chinese government breaks the stereotype that China is an authoritarian state which never listens to the people's voice. Thus, your case shows the efficiency of the government as it takes action promptly and solve the problem within 2 days. Should give you a big thumbs up 👍
Thank you very much for the positive feedback, and for the two thumbs up!
Agreed. Ask yourself you come here to fight with someone or fix the problem before you jump into that situation and then you know what to do.
Racism/Prejudice comes in all shapes , colours and size! Sad and thank goodness they took the sign down.
Yes - and regardless of what shape, colour, or size it is, it is wrong. Therefore, I need to commend Guangzhou's response to this. I have a lot of other examples like this, and I hope in the future I'll be able to share them with everyone. Problems are being solved here all the time, and it feels good to be a small part of that.
Happy for you..always keep Yr cool & clear mind.. it will contribute more peace & Harmony to the world.
I like this mature, measured, civilised and polite way of working through issues. Sadly, knee jerk, misinformed, uncivilised and rude approaches have become the norm. This is my mode of operandi wherever I am in the world, including my own back yard. I believe I inherited this
Oops my reply slipped off to quickly...I believe I inherited how to effectively work through issues from my parents and I thank them for laying the foundation. My father who is now deceased, would be proud of this.
I also have to thank my parents for being amazing. My mum and dad are very different, but they are both incredible people who instilled some pretty decent values in me. Honestly, growing up, I had no idea just how lucky I was to be in a family that is truly full of love. I'm still lucky in that way. Thank you for sharing your experience with me, and I am sure your father is extremely proud of you.
What was their reasons for excluding foreigners?
i think they worried about the imported covid-19 cases that period of time.
@@rl225 This was before COVID. I have only heard why from other people, so I can't be sure myself.
Appreciate your looking at things in China objectively and realistically. If everyone can have such attitude, no conflicts between China and Australia.
Thanks mate
Very good point.
Thank you for trying to mend the tie. Leaders of both nations seem giving up.
One of the reasons why incidences like this still happen in China is because the Chinese never really had similar problems in their past like what we in the west have had, slavery of black people, discriminations of the minorities, racist parties so on and so forth. I think this is more of a problem caused by ignorance and insensitivity rather than race. Not trying to justify what they did, but I think the cause of the problem is different. I would also like to commend you for what you did, it's not easy to find level headed people nowadays and I am happy to see how quickly the local government dealt with it.
*I like your accent.*
Thanks - I hope it is not too "bogan" for you, hehe
Hi Hazza, you did right thing! You can see a big picture on small things. Thanks for sharing!
My pleasure. Thank you for watching and for your support
👍👍👍
You are a great guy with open mind. Hope you enjoy your life in China. Greeting from Melbourne 🥰
Thank you! 😃
在东京有很多Japanese only的店，我觉得真正重要的是了解他们为什么要张贴这种告示，而不是先入为主认为这是种族歧视。比如他们只是想提高店内高峰期用餐效率，或者店内没人说英语不想接待外国人。不知道你怎么看
我也听说日本有这样的情况。反正，我每个国家有每个国家的习俗，不过广州这座城市是包容的开放的，所以我觉得在广州的话不应该出现这样的店… 您是怎么看的呢？作为中国人，去到日本看到这样的店自己会有什么样的感受呢？我也想听听您的想法
@@Hazza_Harding “XX only”这种告示和“No XX”还是有本质区别的。后者可以说是歧视了，前者还是有店主自己的考量。比如东京“Japanese only”的店听你会说日语或者有日本朋友带进去还是比较乐意接待的。这种就不属于不友好的范畴，店里很可能是之前出过外国人因为语言障碍而发生的不愉快，比如点菜算账的误解。如果真的是因为种族面孔而写下的，那这个店该罚。从你回复我的中文水平来看，我认为这家店没有任何理由拒绝你进去消费。
@@Hazza_Harding 如果你结合“No drugs”来看的话，这家店很有可能之前遇到过外国人在店里使用毒品的情况。当然，都是我自己的猜想，没有要为店主辩护的想法，只是觉得无风不起浪，Where there is a cause, there will be a consequence。Guangzhou is also famous of its black population, many of them doesn't even have a visa or passport. I'm sorry to say it but "No foreigners" in this case is more like "If you don't speak Chinese and do drugs here, please go somewhere else". As you mentioned Guangzhou shouldn't reject foreigners because its a international city, I don't see Guangzhou is more "international" than Tokyo. If Tokyo can, so can Guangzhou.
You did the right thing, the government and the restaurant corrected the mistake. The fact is back in the days 1930-40th some westerners in China posted signs in front restaurants, shops, bars saying “no dogs and Chinese allowed go inside”. Note: These westerners were in China and telling Chinese cannot go in. They were comparing Chinese with dogs. How horrible was that! This type of humiliation is imbedded in people’s memory. Today in US, Australia, and some Europeans countries, politicians are still discriminate Chinese without any consequences. They did not show any sympathy for people of Wuhan only to blame Chinese. It’s understandable some people are angry. Mistakes are mistakes that need to be corrected.
Yeah, in this instance, the government certainly does deserve recognition for doing the right thing. China isn’t an evil country, despite what many would say...
Kudos. A very wise and calm way to solve a problem. With 1.4+ billion people, a more-or-less smooth running China is a miracle. Someone should do a TV series comparing China today against the past decades. How was it in 2010, 2000, 1990 etc in terms of: transportation, telephone, communication, housing, foreign travel, food supply, beggars, crime, homelessness, poverty, etc. China continues to embrace Kaizen (改善)（かいぜん）"improvement". It was a popular concept in management back in the 80's & 90's, but largely forgotten in the west.
Yeah, it really is a miracle. This place does run very efficiently and smoothly most of the time. As I said, not perfect, but where is?
I think your way of solving the issue is applicable everywhere in China. How to control anger and frustration to solve problems sensibly and rationally is always recommendable. Chinese has an old saying called "和气生财“. With this regard, Guangzhou and Shenzhen are better at dealing things like this than other provinces, such as those in the middle part of China. Particularly like what you said, they want to build multicultural and harmonic city images for the world. However, you did teach/admonish Chinese people a lesson about racism, which is rampant everywhere at this moment, which should not exist in any circumstances. I perceive this is one of the positive things that foreigners have brought to China.
I wish more of oz will be like you Harry.. very sensible mind and action.
Thank you for your kind words
1. Sorry for this mass. 2. I should learn the way of solving problems from you .
3. Foreigners have the same rights and obligations as local Chinese .
4. If all people were like you , the world , the society will be much peace and harmonious .
Thums up for your decent performance .
Thank you - I appreciate the feedback and the support, though, as I have stated a number of times, I still have a lot to learn. But all you can do is your best, and I'll keep trying to do that. Thanks for watching!
Hazza, you have become Chinese in your problem solving technique. Chinese people are not confrontational and need to save face. You have won my respect. I married a White Canadian woman who would have gone it to the restaurant and lodge a loud complaint. If she sees White Canadians discriminate against Chinese Canadians, my wife would also viciously attack those racist Caucasians. There would be the angry exchange of words leaving everyone upset. I hate to sound racist myself, but having spent my life in Canada, I observe that non-Asians and Caucasians in general are very confrontational when they feel slighted. Unfortunately these Westerner living in China sometimes forget that they are in a different culture. In Canada, I have heard people say that Chinese people should complain and voice their anger more when they are being treated unfairly. Hazza, have you been back into that restaurant to see if the staff treat you well? I guess you probably don't want to give them your business. Personally, I don't blame you. As a Chinese Canadian, I am embarrassed by your experience.
To be honest, I haven’t been back. I’m not opposed to going back, and it would be interesting to go there and see how they treat me, but I’m sure they would just treat me like any other customer. I think it is a wonderful and fascinating experience when you try to assimilate into another society and you realize that some of your instincts change over time. I think that if you really open yourself up to another culture, you can actually absorb the positives, and I find that you learn the most when you take yourself outside of your comfort zone. Thanks for the insightful comment.
@@Hazza_Harding Are there a lot of foreigners living in China now? I follow quite a few of them on the RUclips and they seem to really enjoy life in China and be great ambassadors for that country. I try to encourage fellow Canadians to watch those videos to gain a real first hand knowledge of life there. All these you-tubers that are pro China seem to be really decent human beings like yourself.
办法是比困难多， 中国已经多次对外宣布不想于任何国家为敌， 但是以美国为首的 5 eyes 为了他们自己的利益是不会放弃斗争中国的，中国需要发展和人民想过好日子的这个目标是不会变的，他们想打压中国的发展，那么中国唯一的选择就是迎面斗争。如果五眼甚至真个西方不放下自己傲慢的意识形态偏见，这个矛盾就不可调和，也就是无解！
Well done.at least the local government has done something
Yeah - the GZ government is doing an amazing job here in the city
说的很好。向你学习！
Can you imagine how the Chinese felt during the occupation of European powers
of China when the French put up a sign in the French quarters, “No Chinese or
Dogs allowed” !!! I’m sure not many Westerners know about that history! So
the offence you felt at that sign “No foreigners”. cannot compare to what the
Chinese felt at the time and remember still! Did you know about that?
Of course I know about that - that is why I sympathise with how Chinese people feel about the West. Please watch some of my other videos - maybe you'll see that
I have seen the sign "no foreigners" before in Shanghai as well. But when I entered and confronted them, I soon found out that they meant no foreign currency. The language English is still developing in China and sometimes lost in translation.
I really appreciate your story of solving the issue with that discriminatory sign. If this situation happens in Australia, people there would most likely follow the same procedures to deal with the issue. You did this way because you don’t have bias attitude forward to China. If this happens to someone who has bias view about China or has the mentality that everything in China is negative cannot be changed as long as China doesn’t do what the US imposes onto it. That person would not go through the same procedures, which is known to everyone, to deal with the same situation. Instead, that person would take a picture of it and post it on social media site and use it as another excuse for his or her anti-China comments to make China look bad. So to me, it is not only how you deal with such issues happen in China, but change the whole mindset about China and Chinese people. If people from the West don’t respect China and Chinese people like they do to their countries in the West, I think the anti-China trend will be continued and worse and worse. The root cause of all those baseless accusations about China and Chinese people is people from the West led by the US cannot accept the fact that China is actually doing well and can do better. Unless they accept this unstoppable trend, the situation will get worse and worse. And of course, the corporate controlled media from the West constantly come up with bias and baseless accusations toward to China on a daily basis is an root causes of misinformation about China.
Thanks Peter - appreciate the positive feedback. Have a good one, and thanks for watching!
Well said , thx
Thanks for watching!
It is true everywhere that solutions are more than problems.
办法总比困难多 my mum say this a lot to me whenever she senses frustration in me. It really reminds me of her. I miss Guangzhou. I miss home.
Yeah, mine too. My mum always used to tell me, where there is a will there is a way
哈罗Harry，你好！你真有办法 👍👍👍
对的，有问题直接找政府，不要面对面的争论，因为只有政府调解才有结果。well done.
In fact, China has changed a lot from bad to good, from poor to rich, from uncivilized to civilized. I disliked China too in the past, but now I really love my country China. I am proud of being a Chinese.
That’s great - there is a lot to be proud of!
In Switzerland they said to foreigners, you need membership to enter the bar or disco or restaurant. The point is foreigners are not allowed? So how about Europeans?
i really wish there are more Assies like you communicating a bit more sensable way. thou most of Aussies i encounter are generally nice people, they just tend to be mad at China because of the mainstream media.
As a Chinese, I would like to say .... What? There's a hotline for this type of things? Thanks for educating me on that.
Hi Harry, good morning...
I like your very honest opinions about relationship between Australia vs China...
Good morning! Thank you, I appreciate it!
your tone is soooooo formal... lol
Sorry - that might be because I'm a news anchor, so I just go into presenter mode when I am in front of a camera. Thanks for watching
在讲办法总比困难多的同时，你告诉了大家什么叫三思而后行（英语是 think twice 吧？），哈哈
Wise words !
Excellent example of problem solving in the context of China's emphasis on collective goods and social stability! Thanks for sharing a different perspective. In another country, the shop would have been destroyed or an anti-foreigner sentiment will be fomented.
Was this anti-foreigner sentiment because of the fear covid-19 or bias against foreigners? It is strange that these signs appear now and not during pre-covid periods.