Ford’s Home Integration System Is STILL Broken!

Поделиться
HTML-код
  • Опубликовано: 30 окт 2024

Комментарии • 81

  • @robertkirchner7981
    @robertkirchner7981 11 месяцев назад +17

    I don't watch your channel religiously. i watch your channel heretically.

  • @FoxInClogs
    @FoxInClogs 11 месяцев назад +12

    Jim Farley, Ford CEO, admitted to Robert Llewellyn (on his Everything Electric podcast?) that Ford has been burned by outsourcing software development to subcontractors.
    This makes it more difficult to integrate different subsystems and means that Ford can't themselves fix problems when they arise.

    • @slavko321
      @slavko321 11 месяцев назад +5

      Admitting something like this may be seen as showing weakness, but i prefer this kind of transparent CEO. At least you know they are fully aware and working on a better solution.

  • @gms-j4k
    @gms-j4k 11 месяцев назад +6

    I am really surprised Ford did not want to send an engineer out with the Sunrun eng present. That would be the quickest way to eliminate issues and track down the problem. Ford keeps slipping in their commitment to quality and customer support.

  • @russtanton3141
    @russtanton3141 11 месяцев назад +5

    Nikki, we appreciate your continuing updates with HIS. Ours was installed in 8/22, and it is still inoperable despite efforts from both SunRun and Ford. Not sure that anyone has a functioning system.

  • @rolandtb3
    @rolandtb3 11 месяцев назад +5

    Transparency when appropiately balanced tells an honest story. Being on the leading edge may mean that you get cut. Depending on the location and nature of the cut, you can bandage, stitch, several surgeries, worse case amputate.
    So it sometimes work well with manual tweaking. Recent update fixed other issues but not yours. The charger company still trying but needs Ford technical help to resolve charger to truck communication dropped link issues. You need an existing beta Ford truck that works at a verified home integration system. Then possibly try both that truck at your home or your truck at their's.
    Alternatively Ford and your charging company can pre-certify a working Ford truck compatible with your charging system first. The handshake automatically works and does not in advertenly drop. After repeated, successful tests bring that truck to your location for phase xxx evaluation. If the transfer repeatedly works with the beta truck, then your charging interface is okay. If it does not occur, then there are more issues than your truck's hardware or firmware.
    A year has transpired. In that time, you have patiently ruled out certain concerns. Several frustrating site visits and many calls were done. Update patches were sent and you have narrowed the remaining problematic area(s). For now two groups are still trying for resolution. The third party will come but begrudgingly. Keep the faith. Hang in. It's all about cost/risk exposure. At a time when EV manufacturers are facing some real challenges.

    • @transportevolved
      @transportevolved  11 месяцев назад +2

      One of the most measured responses we've had. We like this. This is what honesty and bleeding edge looks like! - Nikki.

  • @mrxmry3264
    @mrxmry3264 11 месяцев назад +3

    i think trying another F150 with your home integration system is a good idea, and i think you should also try your F150 on someone else's home integration system.

  • @stevesedio1656
    @stevesedio1656 11 месяцев назад +3

    Sorry to hear you are having trouble. I'm electronic engineer with a background in emergency back up. If I was closer, I'd come and take a look.
    My home system uses the Sol-Ark 12 inverters (3 of them). I am following their bidirectional charger, hoping it has all the features I am looking for (I have sent them my list, no answer).

  • @cowboyfrankspersonalvideos8869
    @cowboyfrankspersonalvideos8869 11 месяцев назад +1

    I recently had to put my Lightning in for recall items and a charge port door repair. The dealer gave me an electric Mustang as a loaner. Personally didn't like the Mustang much, but I can say that it would go around a simi with just a click of the turn signal, about 2/3 of the time. The other times I got a loud notice that said "cancelled" on the screen. It took me a while to figure what was being cancelled, but never could figure out why. Another irritating thing with both the Lightning and the Mustang, if the back door is not complexly closed and you put it in drive, you get a warning that says "not in park". Hugh? I know that, I just put it in drive!! Instead of it telling me the rear door is not shut. Shesh. What are the software designers thinking???

  • @AlainODea
    @AlainODea 11 месяцев назад +2

    Very good to know, Nikki! So frustrating investing so much in a feature that doesn't work without a raindance. I would really like a robust V2H or V2G solution. I'd much prefer that to a propane or diesel generator for backup.

  • @todddunn945
    @todddunn945 11 месяцев назад +1

    You don't need much power to run your well pump. I run mine with a 4,000 watt Schneider inverter (split phase output) connected to a 20 Kwh LiFePO4 battery pack. The well pump runs flawlessly. A system with a 7 Kw output will easily run your well pump assuming it has split phase (240 VAC) output. Incidentally, my well pump cycles on 2-3 times for 10-15 seconds each time during a typical shower. Over all the number of Kwh used by the well pump in a day in pretty small.
    I installed a 10 circuit critical loads panel and the automatic transfer switch in the inverter works flawlessly. The changeover takes less than 1 AC cycle so unless we are using something that is not on the critical loads panel we don't even notice that the power is out. The 20 Kwh battery pack cost about $5K and the full system was only about $8K.

    • @chrismuir8403
      @chrismuir8403 11 месяцев назад

      Your well pump shouldn't be cycling on and off that frequently or running for that short of a time. That indicates insufficient water storage, and is causing excessive wear on the pump and controls. If it is a captive air water torage tank, an additional tank could solve the problem. If it is an old style tank that needs an air controller, it may be malfunctioning, A good plumber could fix the problem.

  • @hendrikbijloo
    @hendrikbijloo 11 месяцев назад

    Amazing that you have been able to conclude that the Home Integration System doesn’t work a couple of times since you bought the truck. Living out in the boondocks of Sweden, I honestly can’t remember the last time we had a power outage 😊

  • @ivandrusc8658
    @ivandrusc8658 11 месяцев назад +2

    I guess Ford lives by your motto: keep evolving

  • @rossr6616
    @rossr6616 11 месяцев назад +2

    sad statement that Ferd and Sunrun can’t each get one software eng together in one room to solve this; Nissan had V2G working in Japan back in 2010

  • @christopherguy1217
    @christopherguy1217 11 месяцев назад +2

    To repeate a joke from Car Talk, I watch your channel religiously, once at Christmas and once at Easter.
    Seriously, if you can find someone with a working system, travel there with your F150 and see if it works. If yes, it's the charger. If no, have them travel to your place and see if it works with their F150. If yes, it's your F150, if not, you're stuck waiting for Ford.

  • @bobbyschreckengostjr8259
    @bobbyschreckengostjr8259 11 месяцев назад

    I love that truck I wish I could afford one. I watch your channel regularly. You guys are very informative and do a great job. I most likely won't be able to afford an EV for 10 or so years and obviously used but I feel like whenever I can afford an EV I'll be a smarter buyer and most likely you guys will probably have covered what cars are good and what cars/ trucks I should probably stay clear of. Obviously I'll be going from a gas guzzler to an EV and with your help hopefully for years to come I won't be going in completely blind and feel pretty comfortable about the transition. I love technology and I can't wait to get behind the wheel of an EV. Thank you guys for all of your hard work. I know sometimes it has been a struggle I appreciate your time and courage.

  • @doug1olson
    @doug1olson 11 месяцев назад +1

    To my taste having an EV that needs manual connection to your house and then fit into an automatic backup system seems a little wonky. I have a modest sized home battery system (10KWh) that is fully integrated with home solar and handles the job of powering my house during peak time-of-use rates and short (few hours) grid down times works without intervention. Being able to connect my EV manually to a generator input to my electrical panel for longer power outages seems a simple and reliable way to handle the situation. This I accomplish by having an inverter that plugs into the Chademo port on my Leaf that gives me 3500W V2L. I look forward to being able to afford a better (and bigger battery) EV that can handle this job but nothing really available on the used market yet. If someday Tesla (or someone else) let’s me plug my car into a functioning V2G virtual power plant that works and pays me for my battery stored energy then that could be a good automatic home backup system, but I haven’t heard of that yet, not in the U.S. anyway.

  • @CubbyTech
    @CubbyTech 11 месяцев назад

    It's either the EVSE, or the module in the truck that contains the Bluetooth chip/antenna. You'd do much better with a dedicated battery backup system IMO.

  • @marcberanger
    @marcberanger 11 месяцев назад +2

    Thanks for the update. Disappointing that the home integration system is not working. I had considered the 150 for that reason early on. I decided against it as I really didn't need the pickup on a consistent basis and the vehicle size could be problematic for our use case. I decided on getting a smaller critical load panel backed up by an eco-flow battery. I also backup the eco-flow with my EV6 V2L incase of longer outages, basically I am the transfer switch. Of course we haven't had any hydro outages since we've installed it🙄. Clearly, given your load requirement, and number of outages in a rural area, this wouldn't be a suitable setup. Hopefully you get things sorted out.

  • @stangmatt66
    @stangmatt66 11 месяцев назад

    Nikki, I can’t believe your home integration system still doesn’t work properly. You’ve been more than patient and it’s past time for Ford and SunRun to make this right for you

  • @LuciousVBogeymanProd
    @LuciousVBogeymanProd 11 месяцев назад +1

    I had 1 wall outlet in my house randomly go dead. It was unbelievable because it seemed there must be a wire in my walls with a bad connection that somehow got worse then got better all on its own. It was an impossible mystery and it was the outlet my Wi-Fi ran on so it was an issue.
    The neighbor had his main feeder line go dead and it turns out the neighbors power is what killed my 1 outlet in my house. You see, we shared 110v circuits to collectively make our 220v circuits. Essentially my house was on one 110v line, then has the other 110v circuit to make up my 220v circuits, the neighbor has the inverse where it mainly used the other 110v to power all the 110v circuits then uses the 110v line that serves My house to makeHis 220v circuits.
    Some idiot wired up 1 of my outlet circuits to the other feeder that’s how I had 1 random outlet go bad randomly. The neighbors whole house went bad as my 1 outlet circuit went bad and the line was outside subject to wind and weather explaining how it could fluctuate.
    Just random thought. Check to see if your house 220v circuits are keeping an energized line during blackout and see if maybe your trucks integration system
    Is looking at a circuit that isn’t actually dead when your house is mostly dead. The idea a house in America either has power or has no power is not accurate. You’ll actually have (at least) two separate 110 feeders serving your house. If someone wires things wrong it can lead to unexpected and unexplainable results.
    I assume you have some unique 220v wiring for car charging so there is some potential to make weird wiring errors here beyond just the house being done weird to start with.

  • @gameworkerty
    @gameworkerty 11 месяцев назад +1

    The problem with these trucks of course is that even at low speeds a sleepy driver at 3am will reliably mulch a pedestrian or child in a way that cars like the bolt simply do not.

    • @transportevolved
      @transportevolved  11 месяцев назад

      You prove a good point. usually we’d not have used the truck for that duties. - Nikki

    • @gameworkerty
      @gameworkerty 11 месяцев назад

      @@transportevolved I don't blame Nikki's driving, it could easily happen to me too, that's part of why I don't think these trucks should really exist.

  • @danielmadar9938
    @danielmadar9938 11 месяцев назад

    Thanks

  • @moate
    @moate 11 месяцев назад +1

    It sounds like FORD might have an issue with the Early computers and Bluetooth modules. I suspect they don’t want to replace that or try that I don’t suppose anybody else has a Ford F150 lightning in your area that could turn this feature on. Good luck to you I probably would’ve lemon lawed the thing by now.

  • @buzzofftoxicblog791
    @buzzofftoxicblog791 11 месяцев назад +2

    😮 thank you for an excellent report. yes, it is absolutely essential that vehicles can link up with houses and houses. can link up with vehicles in the future for by directional charging in power take off. this should be standard and mandatory for all electric vehicles and all transport in the future for micro grids and energy storage and energy. transference this is the future of abundance and renewable energy.. and ending the toxic fossil age... 🌎🌻🌞 #buzzoffroxic

  • @NSFWHarold
    @NSFWHarold 11 месяцев назад

    I appreciate the update on this. I have 2 F150L's now, and am holding on my HIS installation until I see your issues get worked out.

  • @levenkay4468
    @levenkay4468 11 месяцев назад

    To paraphrase Stan Lee, "With great complexity comes great diagnostic responsibility". When computer-based systems don't work, they should damn well explain *WHY.*

  • @jeraldgooch6438
    @jeraldgooch6438 11 месяцев назад

    As always I appreciate your videos. You manage a precessional yet homespun vibe - with a bit of a Brit accent. Re the need to click heels. Obviously these need to be ruby slippers specially imported from Kansas.

    • @jeraldgooch6438
      @jeraldgooch6438 11 месяцев назад

      Professional NOT processional. Grrr. Darn autocorrect

  • @matthewbaynham6286
    @matthewbaynham6286 11 месяцев назад

    Don't worry about it, most people will get rid of their truck after 20 or 30 years, and if it's still not fixed after 30 years by then someone will probably have invented either a nuclear fission or nuclear fusion home generator to power everything.

  • @JimLewis2
    @JimLewis2 11 месяцев назад +1

    On the bumper damage, besides the resale value, etc., I was wondering if having the bumper pushed in a bit affected the sensors on that side of the vehicle? That would seem like a good reason to get a deformed bumper repaired, too. Or can the sensor readout be recalibrated for an out-of-place sensor?

  • @markhulett6129
    @markhulett6129 11 месяцев назад

    I have a 2023 F-150 Lightning pro with the pro power option and I use a 30A inlet to power my house during power outages and I was counting on this truck to plug into my house with the same 240V plug that is in the truck and on my portable Honda generator. Works without a hitch with my 5kw generator, but I have had the truck since April and I cannot get the pro power outlet to power the house. It is not a load problem but it trips the pro power in the truck every time. I am ready to get rid of the truck. Ford is no help, when I called them some tech person just read me the instructions from the same source I have accessed online with the same results. Just saying do not count on being able to power your house from this vehicle. My portable Honda is a 5kw model and will trip immediately if the ouse draws 19A instead of 18A. I am able to work around this by switching our furnace from the heat pump to alternate heat source which is propane and it works just great as long as we stay at 18A or less. Powers our well pump just great, but I feel like I got taken on theFord pro power deal. My truck with the standard battery claims to be able to output 9.6kw max, but will not work. I am watching to see if you go this route and if you can get it to work. Alas, by that time I may trade this in on a Rivian just to get the longer range large battery instead of another disappointing Ford product.

    • @transportevolved
      @transportevolved  11 месяцев назад +1

      It actually sounds as if your issue is a grounding one. The F150 Lightning's Pro Power needs to have a slightly different wiring to power the home through the bed. If you don't wire it just right, it will trip, because the home/truck do not have appropriate grounding. Most of the F150 Lightning forums do discuss this, so hope it helps! - Nikki.

  • @leejimerson4681
    @leejimerson4681 11 месяцев назад

    I am in the same place as Niki. I have a 2022 Lightning with a year old HIS that doesn’t work. I did get it to work manually 6 times early on, but it hasn’t worked at all for y+ months.
    Op top of that, now my Ford Pro Charger no longer communicates with the Ford Pass app or the Connected Charge Station app. It says “Connection Lost”. I have shut off power to the FCSP, several times, to try to reset it, but no joy. Ford has not been helpful. I think the FCSP needs to replaced or manually updated. I’m retiring in 2 months, so I’ll have more time to spend getting passed around to the various Ford phone reps. 4 months ago, they finally admitted there was a software issue, so I have been patiently awaiting. If Ford would replace my FCSP and pay the electrician to make the swap, that would be nice…. And for my HIS to work.

  • @dpsoihfsapgpoihwgpoi
    @dpsoihfsapgpoihwgpoi 11 месяцев назад +1

    Have you made sure the FCSP's networking module is functioning properly? Mine flaked out and wouldn't connect to Wi-Fi (or the truck over Bluetooth apparently) anymore and as a result would not transfer power. The only info about this problem was when you went deep into the app, the charge station reported offline. It would still charge and had no error lights, so if you never went in to the app to check that connectivity you may never realize it. If your FCSP is an early unit like mine, it may have a similar problem and replacement could help fix the issue.
    It would be pretty bad if all the people who have looked at it, hadn't noticed this.... but I just had to say something.

    • @transportevolved
      @transportevolved  11 месяцев назад

      It *seemingly* can get online, and the bluetooth module from the FCSP is visible from inside the truck. Good idea though! - Nikki.

    • @dpsoihfsapgpoihwgpoi
      @dpsoihfsapgpoihwgpoi 11 месяцев назад

      @@transportevolved Do you need a laptop to see the Bluetooth module in the FCSP from the truck or can you see that on the screen somewhere? if so where is that? because that seems like handy info to know.

    • @transportevolved
      @transportevolved  11 месяцев назад

      The last time the Sunrun team were here, they checked, and I could see on their phone that the FCSP was showing up on their scan - and the truck could see it too. Remember, it works if you manually activate it - just not any other way. - Nikki.

  • @rcajavus8141
    @rcajavus8141 11 месяцев назад

    you should report the issue to the customer protection agency and ask for your money back as system is not operational 1 year since it has been installed and you could have used your money to get another solution - AS SOON AS YOU MAKE A CLAIM FORD WILL SEND PEOPLE TO MAKE IT WORK AS THEY ARE NOW OBLIGATED TO PAY ALL COSTS

  • @jimz508
    @jimz508 11 месяцев назад

    The bad thing about high-tech and software every time something new gets pushed out you can go backwards. My newest vehicle is a 2013 and at this point in time I do not plan on buying anything new

  • @Fraiyia
    @Fraiyia 11 месяцев назад

    That’s gonna be seriously aggravating. I’ll bet that if I were to analyze it, I’d probably find that there’s a miscommunication somewhere between the different software‘s. what can you do to get to the route code, and reconfigure it from the ground up.

  • @williamquemuel7824
    @williamquemuel7824 11 месяцев назад

    You get what you paid for. Can’t wait for a future broken Aptera video. Lack of service is a bummer. If it sounds too good to be true, then it probably is. I hate being a lab rat. It is better to wait until the technology matures. Let someone spend the money and watch how it goes.

  • @rp9674
    @rp9674 11 месяцев назад

    It's way too much for me, I'd be very happy w a good inverter & 2 120v outlets (recepticles).

  • @chrisbailey5055
    @chrisbailey5055 11 месяцев назад

    If it is the truck, I wonder how the lemon law would apply...I do not envy your predicament...

  • @ryanhoo477
    @ryanhoo477 День назад

    You ever get the HIS system working?

    • @transportevolved
      @transportevolved  День назад

      Yup! Working like a charm.
      ruclips.net/video/IiWw6lmQ_PM/видео.htmlsi=FU3rlLY3F0pM7cY7

  • @scottmcshannon6821
    @scottmcshannon6821 11 месяцев назад

    does anyone hae a home integration system working automatically to power their entire home? i havent heard of any.

    • @jdlutz1965
      @jdlutz1965 11 месяцев назад

      Tom Molloughney of State of Charge?

  • @felderup
    @felderup 11 месяцев назад

    if you can find big league chew down there... be great for the next time you make a vid of you in the truck. yeehaw?

  • @BixbyConsequence
    @BixbyConsequence 11 месяцев назад +1

    Attributing this mess to "bleeding edge technology" is being far too kind. This is just bad design and failure to integrate by multiple parties who are happy within their silos. There's nothing about power switching that inherently requires technology any more advanced than Thomas Edison had at his disposal.

    • @jamesphillips2285
      @jamesphillips2285 11 месяцев назад

      The newfangled solid state transistors are a lot more compact than mercury arc rectifiers. Not as cool looking in operation though.

  • @jackcoats4146
    @jackcoats4146 11 месяцев назад

    I wonder, are there other viewers with the similar F150 Lightening that could come to your house and try?

    • @transportevolved
      @transportevolved  11 месяцев назад

      Yes, but we’d not be okay with that… given the level of threats we regularly get - Nikki

    • @jackcoats4146
      @jackcoats4146 11 месяцев назад

      @@transportevolved Understood. I don't understand the threats, but that is me. You folks stay in my prayers that a lot of that phobias go away. I don't expect them to soon, but there is way to much of that in many segments of society today. Take care.

  • @slamdvw
    @slamdvw 11 месяцев назад

    I feel a YEAR has been more than enough time... You're far more patient than I would have been. I'd be willing to bet that even though the system does not work, you still have to continue the payments? Those would stop until it got fixed... I'm not paying for something that doesn't work. If that's the case - kindly send ME the monthly payment for the automation system - you'll get the same result. All the promises made - kind of sounds like an Elon move.. promise the moon, keep pushing the date back making excuses the whole time.

  • @BrisbaneTeslaGuy
    @BrisbaneTeslaGuy 11 месяцев назад

    Not sure if I trust FORD to get these things to work if they can’t get BUMPER sensorS to work

  • @timlochner9147
    @timlochner9147 11 месяцев назад

    I wonder if u have a bad modem in the truck that's not waking up

  • @GET2222
    @GET2222 11 месяцев назад

    The lightening is not cutting edge technology.

    • @geraldh.8047
      @geraldh.8047 11 месяцев назад

      DC coupled two way power transfer is.

  • @BrisbaneTeslaGuy
    @BrisbaneTeslaGuy 11 месяцев назад

    What I think is telling is all these companies trying to through all these ideas into the market place to either compete or match Tesla. They are failing and it’s embarrassing

    • @jamesphillips2285
      @jamesphillips2285 11 месяцев назад

      Tesla NEVER had working V2G or V2H integration. Instead they want to sell you separate power walls (which may actually be the better solution in many cases -- especially if you commute every day.).
      It is Nissan that pioneered V2G and V2H integration with the Leaf.

  • @brianpletcher8055
    @brianpletcher8055 11 месяцев назад

    Lemon law?

  • @BrisbaneTeslaGuy
    @BrisbaneTeslaGuy 11 месяцев назад

    Just buy a powerwall

    • @transportevolved
      @transportevolved  11 месяцев назад +1

      With whose money? 80 kWh of powerwalls are very expensive.

    • @BrisbaneTeslaGuy
      @BrisbaneTeslaGuy 11 месяцев назад

      Look whilst I whole heartedly support you and your endeavours with the ford f150, side note your channel is awesome, as a host your seriously top 5 for me. The issue I have is ford gm and all these others have just rushed everything to market and it’s all a complete mess. At the end of the day go with a system that’s works and won’t burn your house down. I’m about to by a second powerwall and that will cover my entire needs. It taken a lot of savings but I’m almost there. This business of trying to make a car a battery pack for home is very hard, here in Australia it would be perfect for people in the outback, go into town, charge your home battery take it home again plug it in, Great. But until companies stop trying to throw stuff at all wall we are going to have issues, big time. “Prototypes are easy”

  • @GET2222
    @GET2222 11 месяцев назад

    Good for you getting it repaired.
    And people complain about TESLA… FORD has thousands of service centers. Selling EVs they know nothing about.
    For a channel so concerned about costs, I can’t believe you bought an over priced Lightening without NACS.
    A lesson for everyone, buying anything with NACS is a crap shoot.

    • @jamesphillips2285
      @jamesphillips2285 11 месяцев назад

      NACS (currently) does not support V2L/V2H/V2G. So having the vehicle as a backup generator would not work.
      Also: Tesla [does not sell] a working pickup truck yet.

  • @braelig
    @braelig 11 месяцев назад +1

    Your channel consistently confirms for me that Tesla is the only real EV AND software experts in the market. Glad I am waiting for my Cybertruck and power wall to arrive. Will probably combine that with mobile starlink as well for my digital nomading. You all definitely should make the smarter decision and do the same. Cybertruck will leave the F-150 behind in the dust in features, range, and resolve your current home integration problems as well. i would return that $10k waste of money ASAP

    • @elmojito
      @elmojito 11 месяцев назад +2

      Tesla may be great with their cars but what Nikki is talking about is having a feature that Tesla do not have. They have home batteries and could do the backup function but do price what the cost would be for an 80kWh (6 batteries required for 80kWh) Tesla battery system including installation. She probably has a fault in the communications which is creating the issues the question is where is the fault.

    • @transportevolved
      @transportevolved  11 месяцев назад +4

      You clearly missed the bit about this being cutting edge. Tesla's software has experienced issues in the past, and thanks for helping me win a bet.

  • @2148aa
    @2148aa 11 месяцев назад

    Is your life easier yet????

  • @joevwgti.
    @joevwgti. 11 месяцев назад

    Pickups are just such a giggle, that that one is a handsome beast(they/them). I'm so glad you got it repaired, I'm also so sorry it happened, and that you have it on camera.🫂