I have the new AI Hydra 32 HD two of them and they had same problem so the company send out new TIR lenses for free never happened again. The UV and Violet always due this too lens due to harsh spectrum even seen it on black box led Fixtures
@@raisingreef339 they did a update all did was lower the two channels to 100% people didn’t like that then they made the change back just make sure your fan is always clean
My two month old Hydra 32HD started to show signs of this issue. One of the lens looks shiny, like the plastic is starting to melt. It seems that this issue is common. The company should have redesigned or fixed this by now. I sent an email to them and their reaction was of “surprise”. Shameful behavior. A replacement lens made of pyrex glass would be ideal, I guess.
Yes this dose seem to be common but from what I herd it had been addressed. Apparently not from your experience Thanks for the compliment could be helpful for someone els.
I have the new AI Hydra 32 HD two of them and they had same problem so the company send out new TIR lenses for free never happened again. The UV and Violet always due this too lens due to harsh spectrum even seen it on black box led Fixtures
It dose seem to be a common problem I read that they have done a firmware update to help solve this but I can’t find an update for the 26s on my app.
@@raisingreef339 they did a update all did was lower the two channels to 100% people didn’t like that then they made the change back just make sure your fan is always clean
@@moereefer after 3yrs I’m just glad it still works and I don’t have to replace it just yet.
I have a burned out led do they sell replacements?
I believe you can buy the puck replacement but not sure about the individual leds
My two month old Hydra 32HD started to show signs of this issue. One of the lens looks shiny, like the plastic is starting to melt. It seems that this issue is common. The company should have redesigned or fixed this by now. I sent an email to them and their reaction was of “surprise”. Shameful behavior. A replacement lens made of pyrex glass would be ideal, I guess.
Yes this dose seem to be common but from what I herd it had been addressed.
Apparently not from your experience
Thanks for the compliment could be helpful for someone els.
they can't fix bright UV damaging plastic, that's just the way it is