Hopefully mam magawa ko ring maging fluent like you at Hindi kabahan sa calls, thank you sa mga tips and sample mock calls mam alm Kong Malaki naging improvement ko
What a perfect 1 million score to the QA headquarter,, how I wish I could be as good as you.! your so the best!! I really can relate everything in your mock call bec. Im also in Telco account. I wish i can assist my customer in this way...
Hello Ms. Jeline , can we also apply this method of troubleshooting in other telco acct? How can we conclude na need na palitan SIM ni cx? Curious lang po. Kasi common issue din kasi ang no data but can call and text. Thanks.
Hello po mam . Sakin namn po nakapasa po ako sa initial interview sa centris alorica kahapon nakadalawang beses pa nga ako kina.congratulate ng interviewer tapos sabi nya antayin ko daw ang assesment at final interview na e send nila sa email . Bat ngayon wla pa? At pwede kaya e txt ko yung # na tumawag sakin kahapon tanungin ko?
Hello po Ma'am kakapasa ko lang po sa online exam ngayon and nag text si alorica to congratulate me. And wait for my requirements should i consider that I'm hired? and gaano po kaya katagal bago sila mag text ng requirements SANA PO MASAGOT CALL CENTER NEWBIE PO AKO 😊
@@JelineBracamonte as of now po Ma'am wala pa eh ito po yung last text message na nareceive ko Ma'am nung fri. - Hi Good Afternoon, this is from Alorica Cubao Recruitment. Congratulations! Upon checking the results of your online examination, you we're able to meet the passing grade. Just wait for a call or text from Alorica Recruitment Admin for updates about your requirements and Final start date. Thanks. Ayan po Ma'am. possible po kaya na matagal bago ako macontact ulit about sa requirements? Alorica cubao po ako nag apply eh.
Madalas kasi dear hindi parepareho ang timeframe nila eh. Merong within a week binibigay na yung list of requirements, meron din namang tumatagal ng weeks and months. Mas maganda siguro dear every week humingi ka ng update sa kanila...
Remember that in this scenario, the previous agents already performed the basic troubleshooting steps (plan/device check, power cycle, reset network settings, refresh signal from the nearest tower) except for the factory data reset and changing the sim card. Resolution may vary depending on the situation, but changing the sim card is definitely one of them. You'll know it dear when you take in phone calls for telco...
I'm a trainee having AT&T account...i need help with pull up of account...i need this job I'm a widow for 8 yrs...my training was interrupted because i got positive COVID...please help me
ang galing nyu po mam, sarap sa tainga, napaka pleasant.. sana meron din akong skill na katulad ng sayu
Nako po, salamat po mam hehe. ❤
Hopefully mam magawa ko ring maging fluent like you at Hindi kabahan sa calls, thank you sa mga tips and sample mock calls mam alm Kong Malaki naging improvement ko
This is what I really need. I hope that I could learn all this immediately, thank you for sharing your knowledge ms.jeline, a big help
This girl is a wrecking machine!!! Hell yeah 💯🤓
I'm learning a lot of things from you ms.jeline, thank you, it's not easy to be in this industry but your videos gave me so much motivation
You're welcome, dear. You can do it! 💕
@@JelineBracamonte❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤
What a perfect 1 million score to the QA headquarter,, how I wish I could be as good as you.!
your so the best!! I really can relate everything in your mock call bec. Im also in Telco account. I wish i can assist my customer in this way...
I'm so overwhelmed! 🤣 I love the 1 million score QA, dear. You got me there! HAHAHA.
@@JelineBracamonte 👏👏👏👏👏💟💟💟💟💟💟😊😊😊😊
Salamat po sa tulong ninyo ma'am, sobrang dami ko pong natututunan
You're welcome. Thank you din for watching my videos. God Bless! 💕
I'm just a newbie in this kind of industry Your videos/content helps me a lot. i need to practice more for my comskill
Certainly! You can do it, dear. Just be consistent with the practice you're currently doing. You'll get used to it. 😊💕
Great Job, its very helpful to those new in this industry 👌
Thank you. 💕
Mabuhay ka Jeline!!!
Ala. Thank you, dear. 🙏❤
Hi Jeline 👋 I like this. Wait I'm eclxcited to watch it now. 😀
Have a blessed rainy day 🙏😀
Thank you mommy😘 Very supportive as ever. God Bless! ❤️❤️❤️
Thank you very much for this example call! Please upload more vids. This is a big help for us (newbies). ❤️❤️❤️
Sure, dear. I'll try to upload more of this. I wish nothing but success for you and your colleagues. You can do it! 💪 Godspeed. 💕
Thank you Ms. Jeline!👍🏻👍🏻👍🏻
You're welcome!💕
Wow ang galing. Sana soon ako din🙂
Thank you, Jacky. Kaya mo yan. 😊❤️
Thanks, Jeline!
You're welcome. 💕
This is so helpful, thank you!
You’re welcome😘💕
Looking forward for a business account mock call
excellent recap survey safe ❤
Thank you. ❤️
Galing mo nmn maam baka matulungan mo ako kinakabahan ako sa nesting ko sa alorica eh 😁😁😁
t-mob ka po?
Wow nesting ❤️❤️ bukas Mock calls na kame nakaka kaba na nakaka excite ❤️❤️ @alorica cubao
iam a 1 fan at u more power and ihope someday i work at my dream to become cca,and ilike ur tone of ur voice ihope ican like that ur voice,tc
Thanks, dear. ❤ You made my day! I appreciate these big words you have for me in here. I wish nothing but success for your future endeavors. 😘💕
i hope ing anah aqng mah sugatan nah client kanah boutan kaayu vah dli tah mah rattle. actually training nah kos ttec cebu
Galing!
Thank you! ❤
Very helpful!!!
Thank you. ❤
Very nice, must watch🥰
Oh, thank you! ❤
Your customer sounds like Kronii. I can't unhear it 😭. Anyway, nice call
Hehe Thank you! ❤
Great job, anak! Keep it up.
Thank you! 😘😘😘
good call
Thank you! ❤
Mam pa notice nmana Po, idol ko Po kayo
Nako. Salamat po!🙏😘❤
I like ya phrasing, sound like a native..
Thanks dear!😊💕
Very helpful content ❤️
Thank you!💕
Is it a real custumer
Thank for feedback
Gosh Your epic u sound pro assisting cust.
Thanks, I appreciate it! 😊💕
Hello Ms. Jeline , can we also apply this method of troubleshooting in other telco acct? How can we conclude na need na palitan SIM ni cx? Curious lang po. Kasi common issue din kasi ang no data but can call and text. Thanks.
theres any example of mock call the other account like in t-mobile
hi,what if she did'nt agree with the last 2 options? because her sim has still remaining amount that's why she does'nt want to change it?
Hello po mam . Sakin namn po nakapasa po ako sa initial interview sa centris alorica kahapon nakadalawang beses pa nga ako kina.congratulate ng interviewer tapos sabi nya antayin ko daw ang assesment at final interview na e send nila sa email . Bat ngayon wla pa? At pwede kaya e txt ko yung # na tumawag sakin kahapon tanungin ko?
Sna kya mkipag usap nang gnyan hirap.n hirap ako kaht sa mock call sa training feeling ko tlga hndi ako papasa haisstt
Hello po Ma'am kakapasa ko lang po sa online exam ngayon and nag text si alorica to congratulate me. And wait for my requirements should i consider that I'm hired? and gaano po kaya katagal bago sila mag text ng requirements SANA PO MASAGOT CALL CENTER NEWBIE PO AKO 😊
Hi dear🤗 Congratulations!
Have you received any message from them regarding your requirements by now?
@@JelineBracamonte as of now po Ma'am wala pa eh ito po yung last text message na nareceive ko Ma'am nung fri.
- Hi Good Afternoon, this is from Alorica Cubao Recruitment. Congratulations! Upon checking the results of your online examination, you we're able to meet the passing grade. Just wait for a call or text from Alorica Recruitment Admin for updates about your requirements and Final start date. Thanks.
Ayan po Ma'am. possible po kaya na matagal bago ako macontact ulit about sa requirements? Alorica cubao po ako nag apply eh.
Madalas kasi dear hindi parepareho ang timeframe nila eh. Merong within a week binibigay na yung list of requirements, meron din namang tumatagal ng weeks and months. Mas maganda siguro dear every week humingi ka ng update sa kanila...
Ok po Ma'am salamat sa info. 😊
Ano po yung second language testing na apps?
wow.
Thanks! 💕
ms. ano po ba mga ibng ihahandle pag telco account?
Nako po napakadami🤣 hindi ko na maisa isa dito basta lahat ng related sa issue sa internet, account, plan ng customer possible na mahandle mo.
Is it boost mobile ?
how come that the issue is about the sim when the customer can text & call
Where else could you possibly get your internet if you don't have Wi-Fi?
Remember that in this scenario, the previous agents already performed the basic troubleshooting steps (plan/device check, power cycle, reset network settings, refresh signal from the nearest tower) except for the factory data reset and changing the sim card.
Resolution may vary depending on the situation, but changing the sim card is definitely one of them. You'll know it dear when you take in phone calls for telco...
Have you been in Verizon Acct?
Tmobile?? ❤️
Nooo not Karen!!!
I'm a trainee having AT&T account...i need help with pull up of account...i need this job I'm a widow for 8 yrs...my training was interrupted because i got positive COVID...please help me
totoo n ba un o ikaw parin? 😆
HAHAHA sornaaa. Ako pa din yun🤣✌
P
Looking forward for a business account mock call