I'm a vehicle technician and have no reason to watch either but I've been binge watching for nearly a week and don't want to stop he's got a gift for the work and it makes it appealing and good entertainment and the info is great (though I do have some experience working with light commercial split air conditioning system from my family's restaurant)
At 16 when I started working on equipment my mentor told me. "If you know how something works you can fix it. It doesn't matter what it is. However if you don't know how it works you have no business touching it." I've lived my career by that.
There's a point, but I'm not sure as I completely agree with it. I've done pretty well figuring out how things work and then fixing them. You'll see on this channel that there's times he's not sure of all the details.
This is largely true, and a good rule of thumb. However, like most "rules" in life, there's always the exception. Some of us learn best by getting "in there" and making our own mistakes, working things out as we go. I qualify this comment by saying, if I don't know how something works, I've no business charging somebody money for my attempts to repair it even if I do just that.
I'm retired after 39 years on the front line. I loved my job most days. You need a "3 headed monster". I made a jumper wire with one clip for R and 3 on the other end for various functions. Sure saves on a nest of jumper wires to troubleshoot units.
It depends on their knowledge as well. If You talk to a tech you can tell what is going on. With huge quote i always represent a game plan for repair with possible routes . I work on farm machinery and it looks like everywhere is similar situation. some people are cheap and other ones think you try to upsell them stuff. I meet some very experienced farmers where smallest deviation from truth wouldn't go well. I am always honest with customers units and truth is the best practice to have. Even if they won't know right from the bat what You said to them at some point of their life they will realize You tried all the best for them. Some people want shit done no matter how costly it is and others want to play a bit with you .
When dealing with customers with botched units from lack of maintenance that has a list of things wrong, I always give them a route with a price of what it will take to fix it. Usually when they get both options they tend to want new units to save a headache.
It sucks because quite a few people in the business do rip people off by giving them a laundry list of things that don't actually need replacing. Some mechanics also have a different view of what *needs* to be replaced and what can last another year. Life sucks that way.
Retired at 69 years old but still staying active in the trade taking care of 29 package units at my Church, Love your videos because it was how I trained my techs. Roof clutter was my pet peeve and I told my techs to not only pick up after themselves but make the area better then when they got there.
The part I love about your chanel is that you dont edit your mistakes. No offences that is the best teaching right there. It also shows that you are have a ton of integrity. Good job!!
Okay, I watched until the end. I'm the guy that asked why you don't use a fin comb. All my training is residential. Pastor of my church started a food bank, and bought a commercial freezer out of some guys garage for $250. This will be the extent of my restaurant experience, runs but no cooling.
I’m slightly late to the video. Good job explaining how to allow the customer to decide. I’m an ex-hvac-r tech who took a cushy inside controls tech job with a major corporation. If I was still in the field and not 2400 miles away you’d be getting an e-mail from me. I was in the business for 30 years, and I still love it. Thanks for the video.
The most rewarding thing with these vids is not the repair itself but the methology on how the repair progresses. That's whats really interresting. Big picture diagnosis is the correct word for it.
I just wanted to tell you that I follow and watch your videos all the time. I am a commercial service mechanic in the Thousand Oaks area. I go all over the place and your videos are very helpful. It makes me want to be a better technician just wanted to say thank you for that.
Watch to the end on all. Vending repair guy here. Went to school for hvac night course just to know just for fun. We repair small compressors but the diagnostic information I learned and continue now to learn just keeps me sharp. Thanks.
I watch them all the time. I'm a road driver for a flatbed company I run coast to coast sometimes I get to bring those larger ac units in. But before this job I used to do property preservation for banks and mortgage companys so this troubleshooting is my cup of tea it's interesting seeing different views on how things are repaired
I love your videos. I am 2 yrs in the industry and learning alot from you then my own work. They like to throw you in the fire and figure it out. Then they complain why is it taking you a long time. Thanks to you I am a big picture guy now. Keep up the good work.
Excellent video, I really appreciate the fact you didn’t edit out any of the temporary rewiring you did, lol The way you were harping about trash on the roof and screws missing and just using common sense and kinda do a walk around and look at the bigger picture is how we run our business. Keep up the great work 👍🏻
Watched this video til the end, all videos you put out I finished them. Specially refrigeration videos as I’m getting a little more involved with my company on their refrigeration side, that I even got a raise!! So thank you Chris, for your teachings!
I learn something new with each of your videos. I'm still in school, so I enjoy hearing you talk your diagnostic strategies out loud. I especially appreciate your commentary at the end of each project. Many times there are nuggets at the end.
I did watch it to the end and I'm not even an hvac tech. I'm a copier tech but I like watching your troubleshooting technique. I have tried to incorporate into my work.
Your not an idiot thanks for the knowledge much appreciated I just got into commercial from doing 2.5 years resi and this is helping a ton load not all hero’s wear capes thanks man
Watched till the end. Big picture is the only way to do the job. Having said that I spend alot of time going behind small picture, hack "fixes" companies correcting their disasters. Even more enjoyable when said hacks arrive on site, due to a miscommunication, while I'm fixing the equipment. Today, I pulled 27 wire nuts and about 15ft of wire from a wic evaporator, and the hack couldn't believe I undid all of his hard work. Personally, I have found that I enjoy the standard you set for yourself and find myself raising my own standards for quality service because of that. Thanks for the videos.
Retired now but did hvac for over 45 years and I really appreciate your professionalism. Most of my work was on large commercial equipment but also many package units, etc. It is extremely difficult to find service tech's that actually take the time to THOROUGHLY analyze a system and not just replace, as an example, a fuse and not find out what caused it to blow. I also taught A/C for several of those 45 plus years and heavily stressed the "root cause" concept. You do a great job of troubleshooting, cleaning, and taking care of your customers.
Being a HVAC Instructor now, and semi retired from the working field since 2018 ( shoulder replaced, with a right hip replacement due to 38 years doing what you are doing ) I can't say I miss this, but on the other hand enjoyed the fact after you get this bucket of bolts cooling...I miss the days standing back looking at the unit and SAY YES! Great Job!
I watched the entire video and I must say you are an honest, fair and very thorough tech/owner. You do our industry proud. As a distributor, I get business owners. Homeowners etc stating that XYZ contractor said I need to replace the unit and condemn it without troubleshooting. Your "big picture " mentality is refreshing in a world of parts changers and "two guys and a manifold" companies...Bravo. and keep up the great work!
Great advice about talking to the manager first. I see so many techs act like they knew more than everyone else, maybe so but you'd be suprised how simply talking with the people that use this equipment everyday can lead you to the problem. I can't tell you how many times the dishwasher would point to a cover on the dish machine and say "the fire come out of there", he just saved me a whole lot of work.
*Hace una inspección visual* -"Esta unidad está destruida" *Recorre la unidad y revisa cada componente, uno a la vez y varias veces, diagnóstico y puesta en marcha* -"...y por eso la unidad está destruida" Gracias por tomarte el trabajo y mostrarlo, gracias por la obsesión por el trabajo bien hecho. 🤩
I worked for Johnson controls (York). LG compressors, loose connections, flat circuits, config issues, blower motors and Contactor coils are an opportunity for after warranty billing. But same for Lennox and Trane these days. Big fan! Keep it up brother.
I always called it babysitting employees. Although i was in the auto repair business. I was the troubleshooter most of my carrear. Jusr love watching your videos because of your process and work ethic.
Ever since your videos appeared in my recommended list I've looked forward to your new uploads, just something about diagnosing the problem, taking it apart then fixing it just keeps me coming back.
I work in IT as a support tech. I did watch to the end! It too prefer to give the options to the client, as it usually gives better reviews when I let them know the options, and if they want to do nothing now, they can change their mind later and call in and referend the service ticket and it will have their options to continue then.
Watched til the very end. That sequence of operation you’re not lying how crucial it is. You’re one the most thorough Masters that I’m subscribed to! Thank you!
Who wouldn’t watch until the end. The end notes are the best. We get a less technical summary of the whole episode and it’s kinda helps me put everything together. Also good thought on checking the disconnects I also have that bad habit of trusting it’s actually off.
Yep... Watched it all the way through! I typically do unless I get interrupted and lose track of the particular job. I seriously enjoy watching your troubleshooting, learning stuff from you even though I'm old, worn out and retired! lol
There is something wrong with you. You Care and turn every rock over. It is no wonder why your company is a success. High End and Low End repair estimate... So important. If they can't afford the Big Pic, at least they can be running. You have a Soul and want to build a relationship rather than "Wham, Bam, Thank You Mam". You show the Shoddy Workmanship of the previous Nit Wit before. Sorry about the ramble but what I have said before, been a Chef for 48 years and have seen mostly all. You're a Gem. You'll always be successful.
Aw, I always watch until the end. I don't have anything to do with HVAC at all, but I admire your approach to troubleshooting and customer service. Keeping in mind the "big picture" is good advice for any field.
I do watch most to the end there are a few I don't, mainly if I'm binge watching a few at time. In a past job I used to understand the HVAC system on our Datacentres here in the UK so, I like seeing how much of what you talk about I understand. Thanks for taking the time to make these.
Im a young tech from montreal and i love your channel, a good way to remind myself some stuff and lots of technical stuff that we may forget over time, thank you for uploading daily and for creating this channel
I watch all of your videos to end even it’s about swamp coolers ) it is about 4 years that I do refrigration now and I made so much money from watching and learning from your videos , specially seeing the bigger picture and look at every job like it’s my last job , thank you so much sir
I'm not a service tech. Don't know jack about HVACR, Okay maybe a few small things. But it's nice to see people out there who actually care about their customers and look at the big picture. Instead of going to the customer like "This is the problem, give me your money" and not fix the underlying issue. We need more people like you who are honest and hardworking in all fields of work. That's why I keep watching these videos.
I got let go from my job as a apprentice HVAC/tinner, plumber, electrician. But I've been watching your videos to try and understand what I did wrong and learn more about the work. Your videos are a massive help where my own co-workers are useless at explaining and showing me the correct way so thank you and I watched the entire video while filling out applications.
I watch a lot of your endnotes. Not all of them, but most. I'm a car enthusiast and do *all* maintenance on my vehicles but have no background in HVAC, I just like how you take the viewers along for the ride with you and explain exactly what you're doing. You're an honest dude and I like that. Keep up the videos man!
Man I wish I lived in SoCal to be able to work for a company like yours. Truth is most places I have worked all push the 30 min diagnosis or your catching shit. So glad to see someone that actually loves their job and takes the proper time to truly diagnose a system.
Hi Chris, I really like your videos. I did watch till the end. I am a 20 year tech with a company in Greensboro NC. We just did a 3 day maintenance job on 40 units for LabCorp. They rent the building, but most of the units are in need of replacing. Anyway the info about sequence of operation was interesting. There are a lot of Carrier units on this roof. Thanks and keep the vids coming
Hey there, I'm a wide format printer tech myself, and take a lot of good pointers from you. Your consideration for your customers and motivations are very similar to my field. I appreciate that you share your thoughts onsite and share these videos. Being a tech can be thankless work. Thank you for putting the effort in to share this content.
i watch these videos all the way through, and i'm not even an HVAC guy.. i'm a restaurant guy and i find it fascinating and demystifying.. i want to be educated about my equipment because not everyone is as knowledgeable or thorough as you
That unit is a mess. I am an HVAC old time tech and worked for Eastern Edison years ago. Low voltage is a big issue. I mentioned many times before to get the electric company involved and have them install a voltage chart recorder. I used to do this frequently. Low voltage raises havoc with compressors and motors, they overheat and burn out. I always contacted the customer service dept. at the electric company even having worked for the company as a service tech and trouble shooter. Thanks for great video's.
Watched it to the end! Ive been doing hvac in SC for 23 years I love it, day to day you never know what you will run into boilers,chillers heatpumps different everyday.
Your post here is fairly old, but I have watched enough of your post to know your small company as you call it proves to me your work and company ethic is top notch . . . I wish I could had worked for someone like you although I've worked for many fine company's that demanded the highest degree of professionalism and knowledgeable service technicians as possible .. Now I'm old school, that means we were still dumping freon in the atmosphere whenever we needed to purge refrigerant from a system and the old halid leak detector was commonly still used for leak finding . . .providing you were not overcome with phosgene gas.. we eventually used electronic leak detectors (115v) and lots of soap bubble somewhere in the late 70s. Things were very different back then technology wise, but work ethic from what I gather is the one virtue that's remained the same from an employers point of view . . .Thanks for your posts of your many fine exploits in the field of refrigeration and air conditioning profession ..
Thanks for the great info on your videos. I do the accounting for an A/C company in the valley and watch your videos to learn more of the lingo that the techs use, to help myself understand everything a little better.
I like your revisiting the call in the conclusion . There’s practical knowledge to be gained here,whether your a seasoned tech or an apprentice . You can always learn something if your teachable .
i watch all your videos! its a lot of help. i started working in hvac in October as commercial as a helper and got put out on my own after 3 weeks I have been moving up really fast with the company i work for. i am already running service calls, and doing all my own quotes and work.
I absolutely watch start to end, I picked up your videos because I'm in HVAC classes. I don't work in the industry yet, and I really want to do commercial. You do a great job explaining what you're doing and why most of the time during the video of the call, and the recap at the end really helps solidify it. Thanks and please, keep up the amazing work! You have an amazing eye for detail.
It's so refreshing to hear you say my thoughts and my actions. They way you think things through, big picture/open mind, and few assumptions. I love your detail for workmanship while knowing when not to go down the fruitless path. I've been a refrigeration tech for about 9 years before going into Instruments and Controls, but I come here to watch you do your craft. I'm a nerd that way. Thanks again for a view into your world.
I watched until the end. I find it respectful that you admit to your mistakes and you didn’t try to edit them out. I’m currently in college for hvacr and watch as much material I can on RUclips. Thanks for putting real life scenarios out there.
I watch to the end on every video, I'm totally locked in to what you're doing during diagnosis. I'm attending trade school, and these videos have been such a great help towards understanding the service side rather than the trainers and book. Really helps to put it into perspective. Keep up the great work
Every job I arrive at, I hear the words 'Big Picture Diagnosis'. Even if I don't want to hear it, there you are Chris - in my head, telling me not to be lazy (not that I ever was).
I watch all of your videos until the very end, including your closing comments. You do a good job of covering what is interesting and not including too much repetitive action. You have a very low ratio of dislikes on your videos, so don't take them too seriously. You can't please everyone. I'm an independent IT consultant and have no knowledge of HVAC. However, it's interesting for me to watch you troubleshoot. I have tremendous respect for your analytical approach to diagnosing problems and for your high professional values. Looking forward to seeing more of your videos.
I had come to learn and realize so many things since I started following your channel. Your passion in teaching and explaining is greatly appreciated. I wish I was located somewhere close to your area, because I would love to work for you. Please keep adding more content. This is Fernando from Long Island, NY.
I always watch your wrap-up at the end. I also carry a beep pen, a voltage detector that emits a beep when near voltage even 24v. It's so much faster than using my meter and always in my pocket.
I'm industrial electrician specialized with motor control , I love troubleshoot and this is my next trAde to learn . Your videos man are cristal clear , I'm really meticulous when I do my job , you ll be the best boss ever ... subscribed
Watched all of it and I have been watching you for over a year and I will say that you help me grow as a tech and I'd love to work for you, but I'm in Chicago. I have used your way of bigger picture, Started reading everything I can get my hands on. You and Dave put out some of the most useful and honest knowledge. You should give classes in my opinion. But thank you for making these and sharing your thoughts and knowledge. Wish you all the luck in the world.
You are like a drug...Can’t... stop...watching!!!!-) I used to use switched jumpers, and always thought to put in fuses ...but never did!-) Love your style and approach, keep em coming!
Hey I’m in Australia as a second year apprentice and love your videos because I work for a company called Engie witch is also in the US and we are big but we look after air conditioning units like this with R22 still in it but we still look after them as if they were ours and it’s great work repairing units that haven’t worked in years instead of just replacing them so thanks for your videos.
Hi Chris I am from the Netherlands for a few weeks now I watch Your videos and I like your approach to troubleshoot and find the problem fast. Also keep the big picture in view and taking good care of your customers and the environment. If every tech is as thoroughly as You are the world would be a much better place. Keep up the good work!!!
I watched until the end, it's been a while since I watched your videos. I am learning how to work with racks right now. I'm doing commercial refrigeration. I really like your videos man you explain really good. But I need to get back to RTUs as well the company I work for we work on them too. I only have a little over 3 months on the field. The technical college I went they only teach you the basics. This is a whole new world. Thanks Chris.
I almost always watch to the end. wish I was 30 years younger I would ask for a job. too far gone and on disability now but I love to watch you trouble shoot. I worked on navy boats in the shipyards and got spoiled by ladder and schematic diagrams. I used to bypass the door interlock so I could watch and learned so much some don't want you to know.
I always watch the end notes, they really help give a better overall understanding of the problems. You're videos are some of the most detailed and informational I've found on here and it's really helped me in the field when I'm with my lead at a commercial call.
Just watched your video through to the end. I am currently working on troubleshooting a Carrier heat pump RTU. This video really helped with general familiarity with the Carrier RTU. Thanks!
Hey Mate i enjoy watching your videos and your breakdown in working out solutions for faulty refrigeration equipment and air handling units for your customers, i can see the workmanship you have compared to some of your competitors in your area is of a higher standard, for instance cleaning up after another technician thats just awesome to see. I like your honesty attention to clean worksites safety and callbacks to check in with a customer on how their equipment is running. I watch your videos to the end. I live in Australia in Western Australia and and our power requirements here are 230v 50 hz for residential and 3 phase for commercial 415v. Great videos keep up the great work.
Well stated in spades. I watching these videos, I've noticed the crap that techs leave behind. Taking pride in your work includes cleaning up after yourself. You'll be surprised how the attics and crawl spaces were left on residential jobs with crap strewn all over the place.
when i do PM's i send proposal for everything . broke drains, no p traps ,i recommend coil cleaning yearly and always check amperage. also i see alot of economizers not connected on units way over 5 tons. Tech support is my best friend now. lol i've been watching you since iv'e been in HVAC school. your the man!
Admirable la forma de trabajar, siempre haciendo que parezca fácil, la fluidez para resolver y a la vez describir cada procedimiento y razonamiento, hace que cada llamada para servicio sea inevitable ver hasta el final...
You, sir, are one of the very few technicians that I idolized. I have 5 years in HVAC/R service experience and have mostly worked on restaurants and gas stations. I live in Maine, though.
You have definately inspired me to be a better tech. Up here in Calgary it's often minus 20c with heavy snow, but I think of your videos and still take my time and get to the "what caused it" keep posting. I love it.
Awesome thanks for watching bud! I will be going live on RUclips this evening 3/16/20 @ 5:PM (pacific time) to discuss my most recent uploads and answer questions from RUclips comments, emails and the LiveChat , come check it out if you can. ruclips.net/video/cEu_Z16eZhY/видео.html
Found your channel while browsing. Loving the in depth look at what goes on inside these units and what can go wrong. Love how you don't just come in, change a fuse and call it done. You look at the big picture and find out why a fuse blew, perform a inspection over the entire unit to look for other issues that may cause further callouts. Then you bring these issues to the customer (if there are any) and go from there.
Great video!!! You know how rare it is to see you make a mistake and not edit it out? You my friend are a true technician showing real world stuff. If I was a younger tech I would be jumping at a Chance to work with someone like you. Good luck and keep these kind of videos coming.
I watched til the end! Being a desk guy, in another field completely, this has no connection with my career. I watch because of Your honesty and clarity!
Am not a hvac tech am from the uk in a completely different industry. But i love your videos and how informative you are. And i agree it takes 2 seconds to take old stuff with you i have the same issue
😂 I work in retail management and I’ve been watching your videos for the last couple weeks. I find the trade very fascinating and very intriguing. I may take some classes just for fun as it seems like something I’d like to do in the future.
Why have i spent 3 hours watching these...I’m a receptionist. But I can’t stop. Watching you work is fascinating. Thank you.
I'm a vehicle technician and have no reason to watch either but I've been binge watching for nearly a week and don't want to stop he's got a gift for the work and it makes it appealing and good entertainment and the info is great (though I do have some experience working with light commercial split air conditioning system from my family's restaurant)
Maybe you’re a hot receptionist.
Could be a calling to a new trade.
Welcome to the club!
I love the troubleshooting and how he explains it, it is really satisfying
At 16 when I started working on equipment my mentor told me. "If you know how something works you can fix it. It doesn't matter what it is. However if you don't know how it works you have no business touching it."
I've lived my career by that.
dad told me that when I was a kid. It works.
Yep - applies to so many things not just HVAC.
There's a point, but I'm not sure as I completely agree with it. I've done pretty well figuring out how things work and then fixing them. You'll see on this channel that there's times he's not sure of all the details.
100%
This is largely true, and a good rule of thumb. However, like most "rules" in life, there's always the exception. Some of us learn best by getting "in there" and making our own mistakes, working things out as we go. I qualify this comment by saying, if I don't know how something works, I've no business charging somebody money for my attempts to repair it even if I do just that.
I'm retired after 39 years on the front line. I loved my job most days.
You need a "3 headed monster".
I made a jumper wire with one clip for R and 3 on the other end for various functions.
Sure saves on a nest of jumper wires to troubleshoot units.
It sucks because some customers think you're ripping them off when you have a laundry list of issues that's wrong with their battered down units.
Same. Maybe thats the other reason why they won't replace the heat exchanger and thats bad tbh
It depends on their knowledge as well. If You talk to a tech you can tell what is going on. With huge quote i always represent a game plan for repair with possible routes . I work on farm machinery and it looks like everywhere is similar situation. some people are cheap and other ones think you try to upsell them stuff. I meet some very experienced farmers where smallest deviation from truth wouldn't go well. I am always honest with customers units and truth is the best practice to have. Even if they won't know right from the bat what You said to them at some point of their life they will realize You tried all the best for them. Some people want shit done no matter how costly it is and others want to play a bit with you .
Doesn’t help when everyone couldn’t work for almost a year. The years coming up it will get worst for restaurant owners,they will be out of business.
When dealing with customers with botched units from lack of maintenance that has a list of things wrong, I always give them a route with a price of what it will take to fix it. Usually when they get both options they tend to want new units to save a headache.
It sucks because quite a few people in the business do rip people off by giving them a laundry list of things that don't actually need replacing.
Some mechanics also have a different view of what *needs* to be replaced and what can last another year. Life sucks that way.
Retired at 69 years old but still staying active in the trade taking care of 29 package units at my Church, Love your videos because it was how I trained my techs. Roof clutter was my pet peeve and I told my techs to not only pick up after themselves but make the area better then when they got there.
The part I love about your chanel is that you dont edit your mistakes. No offences that is the best teaching right there. It also shows that you are have a ton of integrity. Good job!!
“Give’em a whole list of things”
Honest and Hardworking! Dying breed..
You’re the man!
Always have the notepad out!
Great Vid!
Thanks bud!
@@HVACRVIDEOS man that unit has lived past its prime time for a change out.
Okay, I watched until the end. I'm the guy that asked why you don't use a fin comb. All my training is residential. Pastor of my church started a food bank, and bought a commercial freezer out of some guys garage for $250. This will be the extent of my restaurant experience, runs but no cooling.
I’m slightly late to the video. Good job explaining how to allow the customer to decide. I’m an ex-hvac-r tech who took a cushy inside controls tech job with a major corporation. If I was still in the field and not 2400 miles away you’d be getting an e-mail from me. I was in the business for 30 years, and I still love it. Thanks for the video.
I am not in the industry, I just find what you do fascinating. I always watch to the end.
The most rewarding thing with these vids is not the repair itself but the methology on how the repair progresses. That's whats really interresting. Big picture diagnosis is the correct word for it.
Your videos have helped up my troubleshooting skills. As a novice HVAC R technician I really appreciate it.
I just wanted to tell you that I follow and watch your videos all the time. I am a commercial service mechanic in the Thousand Oaks area. I go all over the place and your videos are very helpful. It makes me want to be a better technician just wanted to say thank you for that.
I don't do air conditioning repairs. But as a elevator mechanic and a electrician ... I jus love watching these videos
I am an electrician I am learning how you troubleshoot the low voltage control circuit and Power circuit. Awesome
Watch to the end on all. Vending repair guy here. Went to school for hvac night course just to know just for fun. We repair small compressors but the diagnostic information I learned and continue now to learn just keeps me sharp. Thanks.
I watch them all the time. I'm a road driver for a flatbed company I run coast to coast sometimes I get to bring those larger ac units in. But before this job I used to do property preservation for banks and mortgage companys so this troubleshooting is my cup of tea it's interesting seeing different views on how things are repaired
I love your videos. I am 2 yrs in the industry and learning alot from you then my own work. They like to throw you in the fire and figure it out. Then they complain why is it taking you a long time. Thanks to you I am a big picture guy now. Keep up the good work.
Excellent video, I really appreciate the fact you didn’t edit out any of the temporary rewiring you did, lol The way you were harping about trash on the roof and screws missing and just using common sense and kinda do a walk around and look at the bigger picture is how we run our business. Keep up the great work 👍🏻
Correct. We’re out to be informative, which in turn creates work, prevents bigger issues and keeps the customers happy. Report all issues!
Watched this video til the end, all videos you put out I finished them. Specially refrigeration videos as I’m getting a little more involved with my company on their refrigeration side, that I even got a raise!! So thank you Chris, for your teachings!
I used to do HVAC when I was younger, glad I got out! Better you than me!
I learn something new with each of your videos. I'm still in school, so I enjoy hearing you talk your diagnostic strategies out loud. I especially appreciate your commentary at the end of each project. Many times there are nuggets at the end.
I did watch it to the end and I'm not even an hvac tech. I'm a copier tech but I like watching your troubleshooting technique. I have tried to incorporate into my work.
Your not an idiot thanks for the knowledge much appreciated I just got into commercial from doing 2.5 years resi and this is helping a ton load not all hero’s wear capes thanks man
Watched till the end. Big picture is the only way to do the job. Having said that I spend alot of time going behind small picture, hack "fixes" companies correcting their disasters. Even more enjoyable when said hacks arrive on site, due to a miscommunication, while I'm fixing the equipment. Today, I pulled 27 wire nuts and about 15ft of wire from a wic evaporator, and the hack couldn't believe I undid all of his hard work. Personally, I have found that I enjoy the standard you set for yourself and find myself raising my own standards for quality service because of that. Thanks for the videos.
Awesome!
Retired now but did hvac for over 45 years and I really appreciate your professionalism. Most of my work was on large commercial equipment but also many package units, etc. It is extremely difficult to find service tech's that actually take the time to THOROUGHLY analyze a system and not just replace, as an example, a fuse and not find out what caused it to blow. I also taught A/C for several of those 45 plus years and heavily stressed the "root cause" concept. You do a great job of troubleshooting, cleaning, and taking care of your customers.
I watch this all the way to the end notes, even though this video is now three years old. Fascinating stuff.
Being a HVAC Instructor now, and semi retired from the working field since 2018 ( shoulder replaced, with a right hip replacement due to 38 years doing what you are doing ) I can't say I miss this, but on the other hand enjoyed the fact after you get this bucket of bolts cooling...I miss the days standing back looking at the unit and SAY YES! Great Job!
I watched the entire video and I must say you are an honest, fair and very thorough tech/owner. You do our industry proud. As a distributor, I get business owners. Homeowners etc stating that XYZ contractor said I need to replace the unit and condemn it without troubleshooting. Your "big picture " mentality is refreshing in a world of parts changers and "two guys and a manifold" companies...Bravo. and keep up the great work!
Great advice about talking to the manager first. I see so many techs act like they knew more than everyone else, maybe so but you'd be suprised how simply talking with the people that use this equipment everyday can lead you to the problem. I can't tell you how many times the dishwasher would point to a cover on the dish machine and say "the fire come out of there", he just saved me a whole lot of work.
*Hace una inspección visual*
-"Esta unidad está destruida"
*Recorre la unidad y revisa cada componente, uno a la vez y varias veces, diagnóstico y puesta en marcha*
-"...y por eso la unidad está destruida"
Gracias por tomarte el trabajo y mostrarlo, gracias por la obsesión por el trabajo bien hecho. 🤩
I worked for Johnson controls (York). LG compressors, loose connections, flat circuits, config issues, blower motors and Contactor coils are an opportunity for after warranty billing. But same for Lennox and Trane these days. Big fan! Keep it up brother.
I always called it babysitting employees. Although i was in the auto repair business. I was the troubleshooter most of my carrear. Jusr love watching your videos because of your process and work ethic.
Ever since your videos appeared in my recommended list I've looked forward to your new uploads, just something about diagnosing the problem, taking it apart then fixing it just keeps me coming back.
Thanks so much!
I work in IT as a support tech. I did watch to the end! It too prefer to give the options to the client, as it usually gives better reviews when I let them know the options, and if they want to do nothing now, they can change their mind later and call in and referend the service ticket and it will have their options to continue then.
Watched til the very end. That sequence of operation you’re not lying how crucial it is. You’re one the most thorough Masters that I’m subscribed to! Thank you!
Who wouldn’t watch until the end. The end notes are the best. We get a less technical summary of the whole episode and it’s kinda helps me put everything together. Also good thought on checking the disconnects I also have that bad habit of trusting it’s actually off.
Yep... Watched it all the way through! I typically do unless I get interrupted and lose track of the particular job.
I seriously enjoy watching your troubleshooting, learning stuff from you even though I'm old, worn out and retired! lol
There is something wrong with you. You Care and turn every rock over. It is no wonder why your company is a success. High End and Low End repair estimate... So important. If they can't afford the Big Pic, at least they can be running. You have a Soul and want to build a relationship rather than "Wham, Bam, Thank You Mam". You show the Shoddy Workmanship of the previous Nit Wit before. Sorry about the ramble but what I have said before, been a Chef for 48 years and have seen mostly all. You're a Gem. You'll always be successful.
Aw, I always watch until the end. I don't have anything to do with HVAC at all, but I admire your approach to troubleshooting and customer service. Keeping in mind the "big picture" is good advice for any field.
I do watch most to the end there are a few I don't, mainly if I'm binge watching a few at time. In a past job I used to understand the HVAC system on our Datacentres here in the UK so, I like seeing how much of what you talk about I understand. Thanks for taking the time to make these.
Im a young tech from montreal and i love your channel, a good way to remind myself some stuff and lots of technical stuff that we may forget over time, thank you for uploading daily and for creating this channel
I watch all of your videos to end even it’s about swamp coolers ) it is about 4 years that I do refrigration now and I made so much money from watching and learning from your videos , specially seeing the bigger picture and look at every job like it’s my last job , thank you so much sir
I typically watch until the end. I look forward to your commentary and overview of the job.
I’ve been working commercial package unit for about 4 years straight now. You’re defa big help and talented at what you do.
My favorite part of your videos is the wrap up notes. Thanks for being a good role model for us techs just starting!
I'm not a service tech. Don't know jack about HVACR, Okay maybe a few small things. But it's nice to see people out there who actually care about their customers and look at the big picture. Instead of going to the customer like "This is the problem, give me your money" and not fix the underlying issue. We need more people like you who are honest and hardworking in all fields of work. That's why I keep watching these videos.
I got let go from my job as a apprentice HVAC/tinner, plumber, electrician. But I've been watching your videos to try and understand what I did wrong and learn more about the work. Your videos are a massive help where my own co-workers are useless at explaining and showing me the correct way so thank you and I watched the entire video while filling out applications.
I watch a lot of your endnotes. Not all of them, but most. I'm a car enthusiast and do *all* maintenance on my vehicles but have no background in HVAC, I just like how you take the viewers along for the ride with you and explain exactly what you're doing. You're an honest dude and I like that. Keep up the videos man!
Man I wish I lived in SoCal to be able to work for a company like yours. Truth is most places I have worked all push the 30 min diagnosis or your catching shit. So glad to see someone that actually loves their job and takes the proper time to truly diagnose a system.
Don't give up, Chris, you'll get your technicians, you have heavy work load.
Hi Chris, I really like your videos. I did watch till the end. I am a 20 year tech with a company in Greensboro NC. We just did a 3 day maintenance job on 40 units for LabCorp. They rent the building, but most of the units are in need of replacing. Anyway the info about sequence of operation was interesting. There are a lot of Carrier units on this roof. Thanks and keep the vids coming
Most of the time I do not watch your summary, but this time I coincidentally did watch to the end. Very interesting videos, thanks for your insight!
Hey there, I'm a wide format printer tech myself, and take a lot of good pointers from you. Your consideration for your customers and motivations are very similar to my field. I appreciate that you share your thoughts onsite and share these videos. Being a tech can be thankless work. Thank you for putting the effort in to share this content.
i watch these videos all the way through, and i'm not even an HVAC guy.. i'm a restaurant guy and i find it fascinating and demystifying.. i want to be educated about my equipment because not everyone is as knowledgeable or thorough as you
Wish I lived in SOCal just for the chance to learn from someone who has pride in their work. Happily watched to the end.
That unit is a mess. I am an HVAC old time tech and worked for Eastern Edison years ago. Low voltage is a big issue. I mentioned many times before to get the electric company involved and have them install a voltage chart recorder. I used to do this frequently. Low voltage raises havoc with compressors and motors, they overheat and burn out. I always contacted the customer service dept. at the electric company even having worked for the company as a service tech and trouble shooter. Thanks for great video's.
Watched it to the end! Ive been doing hvac in SC for 23 years I love it, day to day you never know what you will run into boilers,chillers heatpumps different everyday.
Your post here is fairly old, but I have watched enough of your post to know your small company
as you call it proves to me your work and company ethic is top notch . . . I wish I could had
worked for someone like you although I've worked for many fine company's that demanded the highest
degree of professionalism and knowledgeable service technicians as possible .. Now I'm old school, that means
we were still dumping freon in the atmosphere whenever we needed to purge refrigerant from a system
and the old halid leak detector was commonly still used for leak finding . . .providing you were not overcome with phosgene gas.. we eventually used electronic leak detectors (115v) and lots of soap bubble somewhere in the late 70s.
Things were very different back then technology wise, but work ethic from what I gather is the one virtue that's remained the same from an employers point of view . . .Thanks for your posts of your many fine exploits in the field of refrigeration and air conditioning profession ..
Thanks for the great info on your videos. I do the accounting for an A/C company in the valley and watch your videos to learn more of the lingo that the techs use, to help myself understand everything a little better.
I like your revisiting the call in the conclusion . There’s practical knowledge to be gained here,whether your a seasoned tech or an apprentice . You can always learn something if your teachable .
i watch all your videos! its a lot of help. i started working in hvac in October as commercial as a helper and got put out on my own after 3 weeks I have been moving up really fast with the company i work for. i am already running service calls, and doing all my own quotes and work.
I absolutely watch start to end, I picked up your videos because I'm in HVAC classes. I don't work in the industry yet, and I really want to do commercial. You do a great job explaining what you're doing and why most of the time during the video of the call, and the recap at the end really helps solidify it. Thanks and please, keep up the amazing work! You have an amazing eye for detail.
Watched to the end. The commentary is really important in my opinion. It’s nice to have you explain why you chose to do certain things.
Economizer Bypass Plug... I learned about this the hard way too
It's so refreshing to hear you say my thoughts and my actions. They way you think things through, big picture/open mind, and few assumptions. I love your detail for workmanship while knowing when not to go down the fruitless path. I've been a refrigeration tech for about 9 years before going into Instruments and Controls, but I come here to watch you do your craft. I'm a nerd that way. Thanks again for a view into your world.
I watched until the end. I find it respectful that you admit to your mistakes and you didn’t try to edit them out. I’m currently in college for hvacr and watch as much material I can on RUclips. Thanks for putting real life scenarios out there.
I have found your channel one month ago and I watch 2-3 videos every evening till they end!
I watch to the end on every video, I'm totally locked in to what you're doing during diagnosis. I'm attending trade school, and these videos have been such a great help towards understanding the service side rather than the trainers and book. Really helps to put it into perspective. Keep up the great work
I never thought I'd want to switch from IT to HVAC, but your videos make me consider it
Every job I arrive at, I hear the words 'Big Picture Diagnosis'. Even if I don't want to hear it, there you are Chris - in my head, telling me not to be lazy (not that I ever was).
I watch all of your videos until the very end, including your closing comments. You do a good job of covering what is interesting and not including too much repetitive action. You have a very low ratio of dislikes on your videos, so don't take them too seriously. You can't please everyone. I'm an independent IT consultant and have no knowledge of HVAC. However, it's interesting for me to watch you troubleshoot. I have tremendous respect for your analytical approach to diagnosing problems and for your high professional values. Looking forward to seeing more of your videos.
I had come to learn and realize so many things since I started following your channel. Your passion in teaching and explaining is greatly appreciated. I wish I was located somewhere close to your area, because I would love to work for you. Please keep adding more content. This is Fernando from Long Island, NY.
I always watch your wrap-up at the end. I also carry a beep pen, a voltage detector that emits a beep when near voltage even 24v. It's so much faster than using my meter and always in my pocket.
I'm industrial electrician specialized with motor control , I love troubleshoot and this is my next trAde to learn . Your videos man are cristal clear , I'm really meticulous when I do my job , you ll be the best boss ever ... subscribed
Watched all of it and I have been watching you for over a year and I will say that you help me grow as a tech and I'd love to work for you, but I'm in Chicago. I have used your way of bigger picture, Started reading everything I can get my hands on. You and Dave put out some of the most useful and honest knowledge. You should give classes in my opinion. But thank you for making these and sharing your thoughts and knowledge. Wish you all the luck in the world.
You are like a drug...Can’t... stop...watching!!!!-)
I used to use switched jumpers, and always thought to put in fuses ...but never did!-)
Love your style and approach, keep em coming!
"BIG PICTURE DIAGNOSIS"
I always learn a lot of things from you,every detail and data😁
watching from the philippines 👏
Hey I’m in Australia as a second year apprentice and love your videos because I work for a company called Engie witch is also in the US and we are big but we look after air conditioning units like this with R22 still in it but we still look after them as if they were ours and it’s great work repairing units that haven’t worked in years instead of just replacing them so thanks for your videos.
Hi Chris I am from the Netherlands for a few weeks now I watch Your videos and I like your approach to troubleshoot and find the problem fast.
Also keep the big picture in view and taking good care of your customers and the environment.
If every tech is as thoroughly as You are the world would be a much better place.
Keep up the good work!!!
Hey from Nigeria I watch it from beginning to the End.
I watched until the end, it's been a while since I watched your videos. I am learning how to work with racks right now. I'm doing commercial refrigeration. I really like your videos man you explain really good. But I need to get back to RTUs as well the company I work for we work on them too. I only have a little over 3 months on the field. The technical college I went they only teach you the basics. This is a whole new world. Thanks Chris.
I almost always watch to the end. wish I was 30 years younger I would ask for a job. too far gone and on disability now but I love to watch you trouble shoot. I worked on navy boats in the shipyards and got spoiled by ladder and schematic diagrams. I used to bypass the door interlock so I could watch and learned so much some don't want you to know.
I always watch the end notes, they really help give a better overall understanding of the problems. You're videos are some of the most detailed and informational I've found on here and it's really helped me in the field when I'm with my lead at a commercial call.
Just watched your video through to the end. I am currently working on troubleshooting a Carrier heat pump RTU. This video really helped with general familiarity with the Carrier RTU. Thanks!
Hey Mate i enjoy watching your videos and your breakdown in working out solutions for faulty refrigeration equipment and air handling units for your customers, i can see the workmanship you have compared to some of your competitors in your area is of a higher standard, for instance cleaning up after another technician thats just awesome to see. I like your honesty attention to clean worksites safety and callbacks to check in with a customer on how their equipment is running. I watch your videos to the end. I live in Australia in Western Australia and and our power requirements here are 230v 50 hz for residential and 3 phase for commercial 415v. Great videos keep up the great work.
Well stated in spades. I watching these videos, I've noticed the crap that techs leave behind. Taking pride in your work includes cleaning up after yourself. You'll be surprised how the attics and crawl spaces were left on residential jobs with crap strewn all over the place.
when i do PM's i send proposal for everything .
broke drains, no p traps ,i recommend coil cleaning yearly and always check amperage.
also i see alot of economizers not connected on units way over 5 tons.
Tech support is my best friend now. lol
i've been watching you since iv'e been in HVAC school.
your the man!
Admirable la forma de trabajar, siempre haciendo que parezca fácil, la fluidez para resolver y a la vez describir cada procedimiento y razonamiento, hace que cada llamada para servicio sea inevitable ver hasta el final...
i jut recently started working in a mid rise building with a a/c package units, and this video will help me a lot, thanks.
You, sir, are one of the very few technicians that I idolized. I have 5 years in HVAC/R service experience and have mostly worked on restaurants and gas stations. I live in Maine, though.
You have definately inspired me to be a better tech. Up here in Calgary it's often minus 20c with heavy snow, but I think of your videos and still take my time and get to the "what caused it" keep posting. I love it.
Awesome thanks for watching bud! I will be going live on RUclips this evening 3/16/20 @ 5:PM (pacific time) to discuss my most recent uploads and answer questions from RUclips comments, emails and the LiveChat , come check it out if you can. ruclips.net/video/cEu_Z16eZhY/видео.html
Found your channel while browsing. Loving the in depth look at what goes on inside these units and what can go wrong. Love how you don't just come in, change a fuse and call it done. You look at the big picture and find out why a fuse blew, perform a inspection over the entire unit to look for other issues that may cause further callouts. Then you bring these issues to the customer (if there are any) and go from there.
Great video!!! You know how rare it is to see you make a mistake and not edit it out? You my friend are a true technician showing real world stuff. If I was a younger tech I would be jumping at a Chance to work with someone like you. Good luck and keep these kind of videos coming.
I watched til the end! Being a desk guy, in another field completely, this has no connection with my career. I watch because of Your honesty and clarity!
I appreciate your videos. I'm not in refrigeration but I still enjoy, so I always watch the whole video.
I am in residential
Am not a hvac tech am from the uk in a completely different industry. But i love your videos and how informative you are. And i agree it takes 2 seconds to take old stuff with you i have the same issue
I watch to the end. Working on my RUclips certification.
😂 I work in retail management and I’ve been watching your videos for the last couple weeks. I find the trade very fascinating and very intriguing. I may take some classes just for fun as it seems like something I’d like to do in the future.