Trip Report | A Bad Flight! | Denver - Dallas | American Airlines Economy Class | Airbus A321

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  • Опубликовано: 14 дек 2024

Комментарии • 133

  • @mauriceaviation
    @mauriceaviation Год назад +6

    And thats why i prefer Delta than AA... I heard that AA have a bad behaving to the customers, dirty planes,,really dirty... I also miss AA old chrome livery :(
    Enjoyed my stay again!!!! See you soon!!! ☺
    Anyway buddy i hope you are doing great and your loved ones too!!! FRom me you cant expect a 4 engine jet tripreport :)

  • @peterrisbergs7156
    @peterrisbergs7156 Год назад +5

    Three years ago I flew Delta Atlanta-Houston and a drunk was sleeping on the three seats next to me. The attendants took a long time to revive him before we landed and once revived he ran through the concourse to ground transportation like a cheetah.

  • @benjob1360
    @benjob1360 Год назад +9

    To and inside the US, Delta has been my favourite so far

  • @brian402
    @brian402 Год назад +4

    Hats off to all those ground crew who have to work in all weathers,as to get us all from point A to B👍

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад +2

      Always, absolutely. From scorching summers in the Middle East to ice cold winters elsewhere.

  • @Colorado_Ronin
    @Colorado_Ronin Год назад

    5:27 the bypass pin is so the nose wheel doesn’t turn (hydraulically) while being hooked up to the tow bar.

  • @jimenapaton413
    @jimenapaton413 Год назад +1

    Desde Bolivia cochabamaba 🇧🇴 me encantan tus informes de vuelo

  • @travelandbeyonds
    @travelandbeyonds Год назад +2

    The smoothest landing I have ever seen..

  • @AH-le3py
    @AH-le3py Год назад

    AA is my favorite local airline. They treat me very well. Only one time there was delay after delay that landed me in Austin ER with chest pains, i have extensive heart condition.
    Now AA takes care of me and every time when I travel AA make sure no one sits next to my seat.

  • @justfIy
    @justfIy Год назад +2

    I am one of your top fans and it saddens me that you had such a shite experience on my airline. I hope your day turned out better after that tragedy of a trip

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад +1

      Ah thanks a lot.. Sorry it wasn’t a better video. Hopefully other future experiences turn out better.
      The day turned out ok, I had some really good chicken wings at night in my hotel 🤤

  • @MrCoton.
    @MrCoton. Год назад +2

    Hello I'm a news subscriber I love your videos and I like how your explanations, keep it up

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад

      Thanks for joining the club! I wish you much watch fun, enjoy!

  • @dwaynewade349
    @dwaynewade349 5 месяцев назад

    I was a ramp agent for Spirit via a vendor Menzies. Great times. Until a manager came and single handedly ruined it as she wanted our vendor to go to DGS since her husband worked for Delta. I remember the quick turnaround times. I enjoyed flights that were delayed which meant we got to go back to the break room and have a long break. Or when flights were cancelled just unload the plane and drop the bags @ the baggage carousel and chill.

  • @nabeeghjat6622
    @nabeeghjat6622 Год назад +5

    As usual bro great video,liked the fact you being honest,it is unbelievable how these American atc operate,thousands of aircraft movements and pretty much every airline have 1000 planes. Love from Pakistan 🇵🇰

  • @rupanjan
    @rupanjan Год назад +3

    I always vibe to the intro music in your videos

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад +1

      Finding a nice song is something I enjoy doing. Glad I chose well!

  • @SalomonAviationTravel
    @SalomonAviationTravel Год назад +1

    Great Video! This exact thing happened to me when I flew from Salt Lake City to Miami on American last month when I asked the flight attendant for a coffee and coke she got annoyed and almost said no to me! I normally fly Delta as I have status with them and the flight attendants never have a problem with that request in the years I've flown with them

    • @samroy5967
      @samroy5967 Год назад +1

      That’s unprofessional and unacceptable behavior from flight attendants. It’s only a matter of 30 extra seconds for them to serve an additional drink- why are they Getting Annoyed??? At least it was Good to see they are serving an entire can of soda/juice. On some flights they pour the soda to your cup and serve it that way. Never understand this - is that extra step for tightening airline budget?

    • @SalomonAviationTravel
      @SalomonAviationTravel Год назад

      @@samroy5967 I know right?! And I don't think they are doing it for budgeting purposes as the last three quarterly earnings they've reported record profit. I honestly think it's down to the flight attendants that don't want to do the extra work. But I know there are great ones. It's just very inconsistent level of customer service at AA unlike Delta or even Southwest in my opinion.

  • @mohamedmusa5399
    @mohamedmusa5399 Год назад

    Thank you for the great flight report..what the the name of song in the beginning of report?

  • @squawk012h
    @squawk012h Год назад +2

    Sorry you had to go through that. I avoid AA because they are the worst when it comes to delays. Delta is my go to airline when flying in the U.S.

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад +2

      I noticed how many flights were delayed, even in Dallas. And no bad weather or anything.. Weird.
      And yes, Delta is my favorite too.

  • @lijiang2743
    @lijiang2743 Год назад

    The Airbus A321-200 is a large single-aisle aircraft built by Airbus and has 2 engine options: The CFM56-5B Turbofan jet engines or the Rolls Royce/IAE-V2500 Turbofan jet engines. The cruise speed is Mach 0.78. The top speed is 876 km/h. Delta Air Lines is the largest operator of the Airbus A321-200. The length is 44.51 m and the tail height is 38.7 ft. It is the largest single-aisle aircraft built by Airbus.

  • @ItaiGanor
    @ItaiGanor Год назад +1

    daym!
    what a harsh day, from snow to delays, to filthy plane, jeez, but again, great video buddy!

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад +1

      It happens.. And I didn’t even show half..! There was even a flight attendant just on the phone while boarding 😂
      I was like in a dream..!

  • @carisapatrahh5308
    @carisapatrahh5308 Год назад +1

    Amazing video with great detail !! Have you ever flown into Denver? I’m thinking of flying there next month but I don’t do well with turbulence ( more so swaying and the rollercoaster feels) I’m wondering if the turbulence is bad flying into Denver or if I should just book a train ride what to do

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад +1

      Hey Carisa, thanks a lot!
      I’ve flown into Denver twice, there should be a United video around here where I fly to Denver. It’s a nice experience but I had a neighboor talking to me all descend so I missed a lot of views.
      But the ride was nice, I don’t remember any turbulence. Book a plane, it’s so much more fun!

    • @carisapatrahh5308
      @carisapatrahh5308 Год назад

      @@TheLayoverAviation thank you so much for the thoughtful reply! Il definitely be booking my flight ✈️ I can’t wait! Love the videos you make and thanks again ! :)

  • @mulaavgeek
    @mulaavgeek Год назад +1

    I like AA, It's strange of how many delays there were. I flew AA from ORD-LGA and back, it's 1 of my favorite airlines. Great video as well!

    • @samroy5967
      @samroy5967 Год назад +1

      It used to be great. JetBlue and Delta are currently doing better job than American

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад

      I’m sure there are some good days on American. But in my experience I’ve just had way better ones on different airlines.
      Glad you enjoy them!

  • @sebinamuwanga
    @sebinamuwanga Год назад +1

    The pin inserted in the nose landing gear is a nose wheel steering bypass pin to isolate the steering control from the flight deck so that when the aircraft is being pushed back, the nose wheel steering cannot be operated from the flight deck. I hope I got it right.
    How do you manage to figure out where all those aircraft are arriving from or departing to?

    • @mrcodbeast4718
      @mrcodbeast4718 Год назад

      Flightradar24 app

    • @sebinamuwanga
      @sebinamuwanga Год назад

      @@mrcodbeast4718 Thanks. I know about the App. What astonishes me is he is doing a lot at the time and still manages to get details for the inbound and outbound flights.

  • @bcrcndr
    @bcrcndr Год назад +1

    I loved your honest review. I hope someone from AA is watching, specially the part about the dirty trays and carpet not cleaned properly.

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад +3

      Very sad for what is considered a legacy airline. I mean, I pay more for what? Next time I’ll just rather fly Spirit or Southwest then.
      Thanks for watching!

    • @bcrcndr
      @bcrcndr Год назад

      @@TheLayoverAviation You said it very well. Looking forward to other amazing reviews. Have a great time.

  • @thunderstraw864
    @thunderstraw864 Год назад +1

    You dont have to apologise, having a positive outlook is good but sometimes you just cant get it out from some airlines. Criticism for the bad and appreciation for the good is what airline review should all be about. Keep up the good work and hoping for more reviews from the US domestic circuit in the future ;)

  • @ArCtic2509
    @ArCtic2509 Год назад +1

    You are right but to book the same day is very expensive instead of the rebook😄

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад +1

      I’m very lucky to have a high frequent flier tier where I can just swap whatever, so I didn’t pay at all. I just have the experience with cancellations so I ensured to make my own arrangements when jumping off a sinking ship.
      It turned out to be the best choice as I saved myself from extra hours!
      Thanks for writing Leo!

  • @deanmeixner
    @deanmeixner Год назад +3

    What a shocker of a flight ... hope you don't have to fly in the US often. All US airlines need to look at their Asian and Middle Eastern counterparts and up their game. As I say, you can't complain about the service ... as there is none 😎 Nonetheless, a great video ... as usual, am looking forward to the next one. Safe travels.🍸🍸🍸

    • @finsoReal
      @finsoReal Год назад +2

      Fortunately, United and Delta aren’t as bad especially on international flights but they are still nothing compared to European, Asian, and Middle Eastern airlines. At least they try!

  • @asieribeas5352
    @asieribeas5352 Год назад

    Me encantan tus vídeos, espero que puedas seguir haciendo muchos más .

  • @lizs8711
    @lizs8711 Год назад

    Wow! Just wow! Fly to Kansas City you'll love the new airport!

  • @kevin19358
    @kevin19358 Год назад +1

    10:59, United airlines because it has the in-flight entertainment and app to know your flight is on time or delay.

  • @RRBhat511
    @RRBhat511 Год назад +1

    Hello Again! and yes AA has had its fair share of poor feedback on its services!

  • @saugatabhattacharya1921
    @saugatabhattacharya1921 Год назад +1

    AA has a deplorable service quality. Even trans-atlantic flights are pathetic. Stick to Delta/SW wherever possible. All the best! Keep shining!!

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад

      I love Delta! Nil good memories ever on AA. But sadly it’s the one I collect the most miles with 😂

  • @donnadwarika6370
    @donnadwarika6370 Год назад +1

    A totally Best supriise for me.Yup alwzys awaiit your amazing n beautiful Trip Report❤😂😂😂LOL.

  • @elijahpearl6825
    @elijahpearl6825 Год назад

    The flight deck is horribly dirty. Is it because of the tight turn arounds?

  • @GarlandTexasSpotter2024
    @GarlandTexasSpotter2024 Год назад

    These are my ranks for US Airlines
    1. JetBlue
    2. Delta/Hawaiian/Eastern
    3. United/Alaska Airlines
    4. American/Sun Country
    5. Pan Am/Southwest
    6. Frontier
    7. Spirit
    8. Allegiant
    9. Breeze

  • @LINJ638
    @LINJ638 Год назад +2

    Almost all US Airlines are like this, not just AA. Unfortunately, the European carriers are slowly catching up to be like US legacy carriers.

  • @Paulhilvert
    @Paulhilvert Год назад

    Another cracker of a honest review! I really wish US carriers would improve as they seem to be improving passenger comfort and updating livery’s etc but sometimes the service can let them down. I do hope so sometime in the future that we will see all avenues of US carriers decent. Denver airport is very interesting to say the least, can’t wait to watch the next one. 👏👍

  • @dixierebel1860
    @dixierebel1860 Год назад +1

    Very good video. Better then QFS aviation :)

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад

      Everyone is great in their own way, we all have different methods. But thanks for the comment, made me smile!

  • @MilesMiser
    @MilesMiser Год назад +1

    Uggg So sorry about your delayed flights and Dirty disgusting plane ;( I don't think many U.S. Air Carriers clean their planes except for the morning and when the planes parked at night or maybe not then idk maybe I'm wrong. :( Good thing you were able to get on the earlier flight. I've been on a few cramped and bad flights here.. You asked for 2 drinks lol oh how dare you! J/K JAL and Qatar treat me best of all the Oneworld carriers. I wonder why they even let the person on the plane? They should have called medical and had them checked just in case any thing was serious. Try JetBlue Economy their great!

  • @Gerardo-g4m
    @Gerardo-g4m 7 месяцев назад

    Its a good thing that you ate before going on board because they give you a lousy cookie and a soda

  • @loveeattravelpray4468
    @loveeattravelpray4468 Год назад

    Love your videos esp the humor !

  • @donnadwarika6370
    @donnadwarika6370 Год назад

    This is one of your Best Trip Repiort😂

  • @ccraigdes5
    @ccraigdes5 Год назад

    The craziest part had to be my man on the ground in Denver wearing shorts though. LOL

  • @gittae8725
    @gittae8725 Год назад +1

    Great report🙂but a disgusting cabin. Why don’t they clean?

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад

      There is no excuse not to clean at least a tiny bit.. Because to offer this to anyone is just insulting, low cost or not..

  • @farbinbegum5622
    @farbinbegum5622 Год назад

    Hi can you please do Jeddah to dhaka saudia or dubai to dhaka emirates

  • @Gerardo-g4m
    @Gerardo-g4m 5 месяцев назад

    American used to be excelent airline i have flown with them many times the last time in 2011 but i. See is going downhill wonderful 👍👍👍😊😊😊 video like always cheers jerry

  • @JohnLadda
    @JohnLadda Год назад +1

    Same do i..spend alot of $ on oneworld airlines so i always wondered how AA was to fly.....I guess I will never try it after seeing this haha
    Thank you 😂

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад

      I know there are bad days on airlines, I don’t mind. I just don’t know why it’s always a bad day at American whenever I fly with them..
      thanks for watching John!

  • @HarnoorSingh-r5l
    @HarnoorSingh-r5l 10 месяцев назад

    What's the music at the intro ?

  • @sergiolaurencio7534
    @sergiolaurencio7534 Год назад

    Since the last time I flew on AA year's ago, don't remember been that bad. Well normally I flew it to my country, and they always have their llanes clean, awesome service, ans good food in my opinion. Sad to see how another company got infected by bad guys. But hey, a least they sent you to the destination. Delta, JetBlue, and Southwest are the best! Sad they don't fly to my destination no more. Also, don't be to hard whit yourself naming the routes! Excellent video although!

  • @ericinzesky1077
    @ericinzesky1077 Год назад

    great report, thanks a lot ! 🙂

  • @mindwalk2007
    @mindwalk2007 Год назад +1

    I'd rather have a delay so they make sure the aircraft is cleaned properly. And if that is all they can offer in terms of inflight service on one hour and thirty minutes flight then I can only describe them as disgraceful....

  • @AH-le3py
    @AH-le3py Год назад

    I love watching airline crashes of past. Mayday Mayday

  • @benjaminjoseph8487
    @benjaminjoseph8487 Год назад +1

    That’s why I always take Clorox wipes with me and wipe down the tray tablesx seat belts, armrests, window shades etc. I would say Delta is the best. Recently flew on them and they damaged my baggage. It took me 5 minutes in their baggage claim office and I could do the rest online. Now to get a replacement baggage I just go to the website they give me and order the luggage I want, which by the way is more expensive than the one I had.

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад +1

      I used to during Covid until it started damaging my hands! I’ve got plain towels now and I used them this time 😊
      I must have cleaned 100’s of plane seats in the past years!

  • @nancydonoghue4319
    @nancydonoghue4319 Год назад

    The plane looked absolutely disgusting.
    However, the views from the air were great.

  • @jonathanstarling1082
    @jonathanstarling1082 Год назад

    Why is it a bad flight? Did it get delayed

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад +1

      Well yes, it was delayed for like 10 hours! And my seat was just gross. And very rude staff.

  • @rachelehrenberg9231
    @rachelehrenberg9231 Год назад +1

    The truth! Horrid airline. Absolutely no excuse for such a disgusting cabin.

  • @dwaynewade349
    @dwaynewade349 5 месяцев назад

    You could’ve taken Emirates from Dallas. IJS.

  • @Blank00
    @Blank00 Год назад +1

    Hopefully Max's Aviation doesn't start commenting on your videos. His comments are about how AA is the better airline and United is the bad airline no matter how much United improves over the last few years

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад

      I’ve had 0 good experiences with them. And I can’t think of any other airline where I can say that, as even with the least popular ones I had OK flights..

  • @TheBudgetTraveller786
    @TheBudgetTraveller786 Год назад

    Out of the large 3 US carriers, American needs to improve, I recently had a interaction with them where the agent over the phone literally lied about my ticket being basic economy, when it clearly said main cabin, when I asked for a sup he lwft then came back and said they are allowing him to change the ticket. The next agent confirmed that this wasn't basic economy.

  • @srmashwani
    @srmashwani Год назад +1

    Alaska or southwest for me while flying domestic. Delta is hit n miss. AA NEVER, UNITED only bcoz I have status with star alliance

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад

      The issue is that I have status with Oneworld so I kind of have to fly them sometimes.. But Delta’s product is great and on United I’ve met incredible people. It’s just American where so far I’ve had 0 nice experiences. Sad.
      I hope to fly Alaska soon as they’re oneworld! Thanks for watching!

  • @glenouma8037
    @glenouma8037 Год назад

    So did you buy the ticket twice??

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад

      No, my frequent flier tier along with my fare allows for changes. So I was super lucky vs the other +150 people!

  • @solotrippin09
    @solotrippin09 Год назад

    There's absolutely no need to add the apostrophe before plural nouns e.g., A321s, CFM56s and IAE V2500s. By doing so it either means "A321 is..." or the posession of A321.

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад

      It’s hard to remember all the rules when you’ve got many languages you use on a daily basis, so typo’s are just a part of it.

  • @rac2327
    @rac2327 Год назад

    American has been inching their way into our lives. Our family, ALWAYS would go fly Continental-then when they merged, we stuck with United. WHY? because American was always at least $100 more. Lately however, they seemed to have swapped places. United is FAR more expensive now. I wonder why that is? this is from the SOCAL area to Northeast OHIO.

  • @Oskar0424
    @Oskar0424 Год назад +28

    Well ofc it's a bad flight, you're travelling on a US airline

    • @sergiolaurencio7534
      @sergiolaurencio7534 Год назад +7

      Depends in whit airline, but I agree AA have go very downhill.

    • @Lightsaglowllc
      @Lightsaglowllc Год назад

      Delta is still excellent. American is just trash

  • @ArCtic2509
    @ArCtic2509 Год назад

    I never see bus gates in the us btw:)

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад

      Very rarely there are bus gates.. I can only remember it once in LAX..

  • @samroy5967
    @samroy5967 Год назад

    I have a suggestion for all the RUclips aviation vloggers and aviation geeks - when you are at the terminal and you spot a different cabin crew (they ALWAYS walk in pack lol) - film them and have the viewers guess which airline they represent based on their uniform.
    Some uniforms are so iconic they are obvious (like Emirates, Singapore, Thai) but others can be a challenge to guess.
    It’ll be a fun game for the aviation geeks. 😝

  • @theplanesguy
    @theplanesguy Год назад +2

    That’s what happens when you fly American, I stick to Delta and United here as much as possible, especially Delta

  • @zf5167
    @zf5167 Год назад +1

    i hate low-cost carriers so united all the way!! plus they fly to New Zealand

  • @r12004rewy
    @r12004rewy Год назад +1

    For American that was a petty bad experience, the cleanliness seemed a lot to be desired and what was that in the floor, no wonder you kept your feet clear, the toilet looked suspect too, you would of thought the cabin crew would of gone out of their way to keep passengers happy, is American the equivalent Ryanair 😉 in the US, it certainly appears so on this flight. But I your part a great detailed vid

    • @sergiolaurencio7534
      @sergiolaurencio7534 Год назад

      There is always an airlines who is a bad smell. Someo Times, you fly it because you don't have any other reasons. But really, after all, an airline, is an airline!

  • @m.bsalman1381
    @m.bsalman1381 Год назад

    App name

  • @annikafriberg6703
    @annikafriberg6703 Год назад

    What is your favorit destination ??

  • @marknatusch5478
    @marknatusch5478 Год назад

    That Dirt looks disgusting…inacceptable. For myself i prefer a clean Aircraft and On-Time Flight than streaming of Movies etc. and for such short Flights i think
    its not necessary. But for Kids its not that bad.

  • @Blank00
    @Blank00 Год назад +1

    Imagine if one of those passengers on this flight is someone that flew on this flight because they vowed to boycott United

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад

      I’m sure there was at least one!
      And maybe others had a complete different experience then me..
      And many probably also had way worse!

  • @vidushibhatia3736
    @vidushibhatia3736 Год назад

    Wow

  • @LeviRamsey
    @LeviRamsey Год назад

    Only a masochist (or a oneworld obsessive?) would book AA to go from Denver to Houston (both United hubs).
    (I'm sorry you had to learn this the hard way)

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад +2

      What if my employer booked it?!
      Maybe I won the ticket in a raffle. So many more scenario’s!

  • @realunitedfly
    @realunitedfly Год назад

    United!

  • @AH-le3py
    @AH-le3py Год назад

    SW free bags

  • @annikafriberg6703
    @annikafriberg6703 Год назад +1

    😮

  • @Blank00
    @Blank00 Год назад

    While on the subject of A321 trivia, some United insiders said that Unuted chose PW engines for their future A321s, even though they've been primarily a GE customer over the last 10 years. What do you think may have driven UA towards PW, despite CFMI having more commonality with MAX engines and PW engines having reliability issues?

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад

      That is a good question! I have no idea why they would do that, specially with all the known issues.. Perhaps price or lobbying for US products, as the LEAP engines are also partially European. I’ve got no idea!

  • @adams8132
    @adams8132 3 месяца назад

    “Cold Colorado to hot Texas”? It’s not that much difference, just a bit warmer in Texas and less snow. Nor, is the distance that great. Obviously do not know crap about the U.S. geography. 😂

  • @kennethjdaggett6075
    @kennethjdaggett6075 Год назад +1

    31 Inches is great? OK. This report is why I NERER fly American.

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад +1

      It’s pretty good for an A321. My national carrier in Spain only offers 28-29😅

  • @nikolauswolff5791
    @nikolauswolff5791 Год назад

    Uhu.

  • @jaimeawalter
    @jaimeawalter Год назад

    AA sucks!

  • @brucecanmore3788
    @brucecanmore3788 Год назад

    Yuck!

  • @exclusivemlb5538
    @exclusivemlb5538 Год назад +2

    American is one of the most "woke" airlines currently in operation. That's why the quality of everything went downhill.

    • @LINJ638
      @LINJ638 Год назад +1

      Like all other US Legacy carriers.

  • @gerysphotos3519
    @gerysphotos3519 Год назад +3

    You mentioned that AA should represent its country,...well it sure does!! This is america today...A BIG F.....SHAME!!!!

    • @TheLayoverAviation
      @TheLayoverAviation  Год назад +2

      I was just thinking how in the UAE I have never had an addict like that on a plane, ever, not even seen one on the street.
      And yes, things have changed a lot on the US and Europe..

  • @yohanmaduranga1
    @yohanmaduranga1 Год назад

    It's a airline from USA. There's nothing more than this you can expect from them.