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Can't Connect to PSN? This Trick Is Working for Some

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  • Опубликовано: 27 дек 2014
  • We're not network engineers. While we have a basic understanding of the Internet and how it works, we're not blessed with the knowledge required to fast-track your connection to the PlayStation Network. Fortunately, some people are, and there's a nifty trick doing the rounds that will apparently help you to log in - even if you've been struggling for days.
    Sony has said that it's "slowly" restoring service, but if that's not good enough for you, navigate to 'Settings' on your PlayStation 4, then click 'Network', followed by 'Set Up Your Internet Connection', and finally 'Custom'. Set all of the values to 'Automatic', apart from the area labelled 'MTU Settings', which you should manually change to 1473.
    Again, we've no idea why this works, but apparently it does. Remember, you should revert the MTU setting back to 1500 when the PSN is fully fixed - and also, we're not taking any responsibility for any subsequent errors that may occur as a result of this guide. Hopefully, one or two of you will find it of use, though.
    If you have any questions let me know and I will respond back as soon as I can to help you.
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Комментарии • 581

  • @saintearth
    @saintearth 7 лет назад +72

    Video starts @ 1:30

  • @Notorious_VideosYT
    @Notorious_VideosYT 7 лет назад +9

    when I tested internet connection the thing that says PlayStation network sign in says failed

  • @fucclessmasterlord3960
    @fucclessmasterlord3960 7 лет назад +3

    Try to go to the Playstation Network website on another device (desktop or laptop would be advisable), log in to your account, and check if it logs you in.
    If it does, don't log out yet. Try to login to PSN on your PS4. After entering the password, you should see your account logging in.
    I logged on at the Trophies screen and my PS4 just synced my trophies, confirming that I was able to log in.
    Bear in mind that I used 8.8.8.8 as my Primary DNS, 8.8.4.4 as my Secondary DNS and 1476 as my MTU before trying to log in at the PS4. I did not change any router settings or at my desktop.

  • @josecuna4748
    @josecuna4748 8 лет назад +28

    What if your ps3 won't connect to psn but it's connected to the Internet? it says that the password is wrong but it's not

    • @franknino595
      @franknino595 8 лет назад

      have you figured out mines doing that same thing

    • @ohgems198
      @ohgems198 8 лет назад

      +Frank nino Sams

    • @killeryoshix4111
      @killeryoshix4111 8 лет назад

      do you know the issue mine is doing same thing except for ps3

    • @tuuriewuur8150
      @tuuriewuur8150 7 лет назад +2

      Jose Cuna i have the same problem but than on the ps4

    • @lostallvision
      @lostallvision 6 лет назад

      Same but I'm on ps4

  • @N17young
    @N17young 9 лет назад +20

    I am connected to the Internet but it won't let me sign in on psn

  • @RyuzakiFan1
    @RyuzakiFan1 8 лет назад +6

    THANK YOU SO MUCH!!! My dad and I have been struggling with my PS4 forever, getting brushed off by Playstation Customer Service and finding so many dead ends. This worked! Thank you!

  • @xXSilentAgent47Xx
    @xXSilentAgent47Xx 7 лет назад +35

    How about error WS-37397-9? I've got this problem, tried everything and didn't worked.

    • @meresungai
      @meresungai 7 лет назад

      Omg, same dude! I got that error code to!

    • @xXSilentAgent47Xx
      @xXSilentAgent47Xx 7 лет назад +1

      Hulkradium I've left router-modem turned off all night and problem got fixed.

    • @meresungai
      @meresungai 7 лет назад

      ***** Ok, Ima try that.

    • @akyjahphillip2005
      @akyjahphillip2005 7 лет назад

      Hulkradium I can not get on ethiet

    • @xXSilentAgent47Xx
      @xXSilentAgent47Xx 7 лет назад +1

      Hulkradium
      Wprked? By night i meant leaving it frrom the sleeping to morning.

  • @TahmeedAbdullahIstheWeirdo
    @TahmeedAbdullahIstheWeirdo 8 лет назад +11

    not working for me

  • @ExcellentGod
    @ExcellentGod 7 лет назад +4

    the fact SONY didn't say shit and let us waste money on their shit console BULLSHIT

  • @sheri989
    @sheri989 9 лет назад +10

    Still cant connect

  • @8-bitcalamity207
    @8-bitcalamity207 8 лет назад +11

    I'm very pissed off, not at you but my sign in to the pan says it's wrong 😭😭

  • @matthewhinkkanen3205
    @matthewhinkkanen3205 5 лет назад

    It’s been 5 years and this still exists

  • @jokxr22
    @jokxr22 8 лет назад +9

    It dont work for me. 😢😢😢 it says error (WS-37397-9)

  • @cagataydemirel8716
    @cagataydemirel8716 4 года назад

    Great job bro! I was trying to solve this shit for weeks. Even Sony and Internet provider couldnt help me. Thank you so much :)

  • @MilesEx
    @MilesEx 5 лет назад

    5 years later. Worked. Thanks bro.

  • @slumpy2600
    @slumpy2600 7 лет назад +2

    how about error ce-41489-6 I got My ps4 yesterday and im trying to log in to Playstation network but it keeps on coming up

    • @marklar0116
      @marklar0116 6 лет назад

      FluffyGT I'm having the same error code what can I do!!!!!?????

  • @kenshidaz
    @kenshidaz 6 лет назад

    If when you do internet connection test it says : "The router in use
    might not support ip packet fragmentation and some network features of
    the PS4 might be restricted (...)", then check in the parameters of your
    router if the WAN (or Ipv4) adress is private (xx.xxx) or public
    (xxx.xxx). If it is private, ask your internet provider to change your
    ip to public and your problem should be solved!...
    Hope this will help all of you guys ;)
    Cheers

  • @meresungai
    @meresungai 7 лет назад +9

    When I tried to login, it says "Error (WS-37397-9)" How do I fix this?

    • @jausyanoer269
      @jausyanoer269 7 лет назад

      me too

    • @PraiseMyJs
      @PraiseMyJs 7 лет назад

      +Hulkradium just contact your provider and tell them to change your public ip address

    • @tanemuller147
      @tanemuller147 7 лет назад

      same happened after I updated for battle field 1 was working fine be4 that

  • @de_ultimate_9943
    @de_ultimate_9943 7 лет назад +3

    This video really works it took me like 30 seconds to fix my connection

  • @sthefersond
    @sthefersond 7 лет назад

    OMG man... i got this nw-31453-6 last night and i get really angry about that, but i see your video now and it works , if i can kiss you.... it is impressive that it works almost 2 years after you post it... thank you man, really thank you

  • @mikewiththebluecar
    @mikewiththebluecar 6 лет назад

    Ok I fixed it I had to go on the main screen not in settings but the screen where you see ps store, what’s new, and all your games and stuff. On the bottom part of the screen it says sign in to PlayStation just hit your X button and it will ask you to agree to terms and conditions. Hit agree then keep hitting next and you can sign in. Hope this helps.

  • @fastmaggs9448
    @fastmaggs9448 7 лет назад +5

    what theme are you using?

  • @nameno.34566
    @nameno.34566 8 лет назад +18

    This is so bogus, I've tried everything! Looks like in not playing black ops 3! ;(

  • @GTFTYIII
    @GTFTYIII 8 лет назад +4

    Video starts at 1:29

  • @scuzzyFbaby
    @scuzzyFbaby 6 лет назад

    Thank You!!! This worked for me. I've had HOURS worth of south park fractured but whole on pause for days.

  • @abdurrahmanf10
    @abdurrahmanf10 8 лет назад +4

    what if it say's "Please wait..." and doesn't do anything?

    • @LuisGarcia-bg8ce
      @LuisGarcia-bg8ce 8 лет назад

      Does the same thing to me too

    • @rufinorivera4078
      @rufinorivera4078 8 лет назад

      +Luis Garcia same dude i just got my ps4 any help plz help dude

    • @jagritislash5167
      @jagritislash5167 8 лет назад

      same for me

    • @rufinorivera4078
      @rufinorivera4078 8 лет назад

      +jagrit islash i got it to work you need to connect to a different network take it to a cousins house or a friends house then you can bring it back home and it should be sign in and it will work

    • @andyisaac582
      @andyisaac582 8 лет назад

      Same here happens

  • @daisy_ttcunedited7506
    @daisy_ttcunedited7506 7 лет назад

    Duuuuuuuuuuuuuuuuuuuuuuude!!!!! YOU FUCKING SAVED ME!!! Been trying to fix this issue for hours and you fixed it in minutes!!!!!!! OMG I wanna give you a thousand thumbs up!!!!!

  • @oestrada2964
    @oestrada2964 7 лет назад +1

    Mine when im going to test internet connection it olny appears SSID , obtain IP address, and internet connection it all says succesful

    • @raphaeldowell1
      @raphaeldowell1 7 лет назад

      RcChaos that's the same for me psn sign don't even show up on mine.

  • @justonefyx
    @justonefyx 7 лет назад

    Three years later and PS4 users are still having this problem. Sony hasn't done jack shit to fix this. Fuck SONY, I'm going with Xbox for now on.

  • @Pacheco3890
    @Pacheco3890 8 лет назад +1

    you said this is temporary fix....how do we know when to change back

  • @andrewdiceclay2595
    @andrewdiceclay2595 3 года назад

    waste play only couple times of week all my saved shit gone now tried every option nothing but thanks man trying to help others

  • @kirara2516
    @kirara2516 7 лет назад

    My problem is every time I go to log in it makes me set up a new password every time. I still haven't been able to download the FFXV patch and It's been a couple of months since I got the game on release day.

  • @Hircin_
    @Hircin_ 8 лет назад

    for me i just starter my New ps4. do All the Things. now it come to Where it wants my psn log in. I give it and it says please wait Then just wait and stops there. ive everything. same If I press "forgot password" it go in and then it says "wait" Ive waited an hour now

  • @sahilhiramanlakhraj7508
    @sahilhiramanlakhraj7508 6 лет назад

    I have my ps4 crashes now and again and when I restore my ps4 I use the setting 1473 but it crashes again with error code 42284-9

  • @kingdavid7491
    @kingdavid7491 7 лет назад

    after i click manual on dns settings . the next slide tells me primary dns 0.0.0.0 and secondary dnd 0.0.0.0. you didnt get this option. what do i do?

  • @bboylupefiasco
    @bboylupefiasco 8 лет назад

    My ps4 still does not connect to the ps store. It just says please wait and it never loads. Any idea why this is? I try it on my ps3 and it connects to the store, it's just my ps4 that won't connect. it connects to everything else online but won't connect to the store.

  • @assassins4794
    @assassins4794 7 лет назад

    At the end when I tested the connection everything was successful except for "connection speed (download)" which failed. And it still wouldn't me connect to anything

  • @mikewiththebluecar
    @mikewiththebluecar 6 лет назад

    Didn’t work for me. I have Internet connection psn network status is up and running but mine still won’t connect😤

  • @cgtonic3637
    @cgtonic3637 8 лет назад

    Yes, it worked! This fixed my problem where my Ps4 was like couldent connect to server in time

  • @MMosM_
    @MMosM_ 9 лет назад

    Dude everyone in this house have internet in their phone only my ps4 doesn't everytime I try to connect it says can't find internet I type manually it found but it won't connect because ssid is missing or something

  • @wolfstorm5394
    @wolfstorm5394 8 лет назад

    Thanks,that worked, wasn't able to go online after BF4 randomly crashed

  • @nicksablan3376
    @nicksablan3376 8 лет назад

    Mine says CANNOT SIGN IN USING ANOTHER PLAYER'S SIGN-IN ID. PLS HELP ME!!!! I don't understand

  • @Moxie4358
    @Moxie4358 8 лет назад

    I can't sign into any of my accounts on PlayStation my friend tried signing me in his ps4 nothing, I called support and they said I am not band what's going on????

  • @clarence7453
    @clarence7453 7 лет назад

    Worked for me after days of searching..Thanks

  • @DanielMolina-mv8pk
    @DanielMolina-mv8pk 6 лет назад

    I know this came out in 2014 but THANK YOU SO FUCKING MUCH. I've dealt with the issue for three days and it finally works. Thank you, thank you, thank you.

  • @mill3110
    @mill3110 7 лет назад

    I can use every play station plus option but play online it brings me to lay station plus buying page

  • @danielbell8266
    @danielbell8266 7 лет назад

    Mine stops working at psn sign in. But there's nothing wrong with my account, like I can connect to it on my phone but not ps4

  • @murphy7231
    @murphy7231 9 лет назад

    When it was down and I played battlefield 4 it says sign in to play multiplayer which u already did (server down) so I went to sign out and when I wanna sign in it cant and now it's back I can't too if I write a wrong password/email It says incorrect email or password. But if I write the correct password and email it says connection lose to server! I hate myself! Why did I even signed out! If you know how to fix it pls teach me thank you!

  • @geeksters4166
    @geeksters4166 6 лет назад

    this video was fuckin 5 minutes longer than it should be

  • @brennontownsend3082
    @brennontownsend3082 8 лет назад

    It's not working for me I'm new to PlayStation and it says I can't connect to the network

  • @adokiyefiberesima1880
    @adokiyefiberesima1880 8 лет назад

    guys,can someone help me. i just got a ps4, updated to 3.15 but i cant log into psn. i cant even get to the login page to input my password. i keep seeing a dns server cannot be used or cannot be reached in time.it says internet connection is successful. how do i solve this. it seems i cant do anything without psn.

  • @ivanplayzgamingmore3292
    @ivanplayzgamingmore3292 6 лет назад

    Im on my ps3, i got a 2-step verification on, i got a setup password....i got everything
    Except one thing.... When i try to sign in... It says "cannot sign in using another user's sign in ID".....but its only signed in to my windows 10 and my android vivo 1606
    Please answer fast

  • @mekhioriley1728
    @mekhioriley1728 6 лет назад

    Just started playing right and I made a acc and I need a family one and I made that but at the end when I am nearly done it says their a problem

  • @mrkrabsbikini
    @mrkrabsbikini 7 лет назад +2

    Yo bro thanks so much!! Here in July 2017 and it works perfectly!!! Thanks man

  • @athanasiosstergiou6852
    @athanasiosstergiou6852 7 лет назад

    I'm having a nother problem I'm going on ps4 I keep it signd in when I go to gta 5 idk if it dose this on any games haven't tryd it ok so I go to gta 5 like when it gose to the loading screen it ses that cant connect to the servers and it ses I'm signd out out of psn but my ps4 ses I'm signd in idk if this wont be a problem tomarrow but I haven't playd gta 5 online all day

  • @michaelscott5355
    @michaelscott5355 7 лет назад

    I can't sign in my account. It says error (NW-2304-9) Please help :(

  • @nahomkiflai9382
    @nahomkiflai9382 6 лет назад

    LimeGamingTv what does the error code CE-33729-4 mean. I went to the PlayStation website and typed in the code and it had no result. Please help, I've been trying for ages.

  • @user-il8ct2gt9l
    @user-il8ct2gt9l 5 лет назад

    How do I fix this air I've been worrying about it for a while now it keeps on signing me out of my account and then keeps on getting rid of all my PlayStation plus games with locks ce-30391-6

  • @mmplaysps45
    @mmplaysps45 7 лет назад

    it still says the PS4 is going under maintenance but all my other friends are on online

  • @christianlamb4862
    @christianlamb4862 8 лет назад

    my psn is not connecting no matter what and i put in my password and everything but it doesnt accept it, what do i do?

  • @jaishond.512
    @jaishond.512 6 лет назад

    What you could try to do is log out of the ps4 then go to the accout you made and it works the things he is telling is what you should also do

  • @damiongiddings1710
    @damiongiddings1710 6 лет назад

    Can someone please help me get connect with my PlayStation 4 pro I do not have a LAN Cable whatever that means but I do have Hotspot on my phone

  • @amirahhh7118
    @amirahhh7118 5 лет назад

    my problem is the psn works on my ps4 but nothing else such as the ps4 app epic games so on

  • @yeasinmohammed3257
    @yeasinmohammed3257 7 лет назад

    I can't login.. In my account my friend.. Pls help me out.. I done what u show me but it's not work with me I can't login with my account..

  • @frozenthunder3352
    @frozenthunder3352 7 лет назад

    Just when I thought I couldn't do anything else, thanks so much man!

  • @liamrobertson5183
    @liamrobertson5183 9 лет назад

    Sometime the wifi inside the ps4 may be faulty.. That's what I was told and mines getting repaird :)

  • @torrencefamily9732
    @torrencefamily9732 6 лет назад

    The psn™️ option does not appear in my settings why is that and how do I fix it

  • @countrygamer7280
    @countrygamer7280 9 лет назад

    I did this 17 times on my ps3 do you think it might be because the real bad storming down here in Texas U.S.A

  • @Monty2289
    @Monty2289 7 лет назад

    And fail. *sigh* This is on me though. Is there ANYWAY to fix this Please wait problem on PS Store. It's just really stupid this is a problem

  • @kristijanr
    @kristijanr 7 лет назад

    I got real problems If I want to go on gta online ps3 im signed in psn But gta says im signed out pls help me

  • @kamronjames1775
    @kamronjames1775 9 лет назад +3

    Thank You, This worked for me.

  • @cariovaughn8408
    @cariovaughn8408 7 лет назад

    I have mobile hotspot and every time I try create an account it says please wait for a long time

    • @dwrecc205
      @dwrecc205 7 лет назад

      Cario Vaughn im having the same problem

  • @jonathan7290
    @jonathan7290 7 лет назад

    Thank you! I was getting pissed off but I tried again and it actually worked! You earned a subscriber and a like

  • @hampangustafsson
    @hampangustafsson 8 лет назад

    Plz help it's just saying "you can't login with another players account" plz help

  • @DGR7302
    @DGR7302 8 лет назад

    when i try to type in my password for my wifi , jt then says "cannot connect to wifi in the time limit" its been doing this for days , and i cant find a solution for it

  • @pociechadaman101
    @pociechadaman101 9 лет назад

    I did what the video said but I still can't sign in to psn, please respond

  • @CrownedExpertz
    @CrownedExpertz 8 лет назад

    Skip to 1:32 for help on how to sign in.

  • @golden_child6752
    @golden_child6752 9 лет назад +1

    Even though I didn't need it your a genius

  • @erickirkey1987
    @erickirkey1987 8 лет назад

    It works for me but it complete waste of time when you try to download a NHL game when it takes more then 1 day I put on rest mode and still have to redo set up internet connection

  • @joshuabarrington5455
    @joshuabarrington5455 8 лет назад

    The servers are up for me but I still can't access this

  • @RockNlRolla
    @RockNlRolla 5 лет назад

    Nothing works for me anymore

  • @zulu8315
    @zulu8315 6 лет назад

    I’m just going to drink myself

  • @javonwilliams6534
    @javonwilliams6534 7 лет назад

    everything say connect but my psn ant wat should i do

  • @trevorpiek7035
    @trevorpiek7035 5 лет назад

    Either it says my psn sign in failed or nat type failed

  • @im_aquaholic7638
    @im_aquaholic7638 6 лет назад

    I have a ps4 pro and it didn’t work what can I do to fix it

  • @doeyaighthe185
    @doeyaighthe185 7 лет назад +9

    What Is error NW-31250-1 ?

  • @trevjamesc
    @trevjamesc 9 лет назад +1

    Hey man it worked thanks! #newsubscriber!

  • @Zack-xl2cg
    @Zack-xl2cg 6 лет назад

    Thank you mate worked for me!!! Thanks so much!!!

  • @douwedebruyn3882
    @douwedebruyn3882 7 лет назад

    I am connected with wifi but not with my psn account and it wont fking connect am i hacked or some shit like that?

  • @addisynherridge3025
    @addisynherridge3025 8 лет назад

    its don't work for me its saying you have to sign in

  • @platinumhunt153
    @platinumhunt153 8 лет назад

    Omg, you just save my life, it's been months since I keep logging in my account. Thanks buddy

  • @stimuncy
    @stimuncy 9 лет назад

    Tried 1473 doesn't work. This sucks

  • @issiah070
    @issiah070 7 лет назад

    Yes it works!!!! I'm gonna subscribe to this awesome channel

  • @freshboyxl9980
    @freshboyxl9980 7 лет назад

    honestly I feel like fucking smashing my ps4 now cause nothing is working

  • @xpertthief2819
    @xpertthief2819 7 лет назад

    Thank u Man it worked I didn't know what but when watch this viedo I figured it out thanks👍👍👊👊👊👊👏👏👏👏

  • @Yung3lii
    @Yung3lii 6 лет назад +2

    I fucking love you Dad you helped me so much

  • @abnormalization8825
    @abnormalization8825 7 лет назад

    It doesn't work it still says please wait

  • @Billyholdman
    @Billyholdman 7 лет назад

    The NAT type always says failed

  • @MunkyBoy
    @MunkyBoy 7 лет назад

    Someone help I've had this for 2 months it doesn't work

  • @ellcontreras8475
    @ellcontreras8475 7 лет назад

    it doesn't work for me what else do you recommend