How Location Accès Crédit Enhanced Employee Efficiency by Creating a Solid Knowledge Base

As president at Location Accès Crédit, Michel Coutu was committed to assisting his clients with accessing vehicle loans in Canada amid the strict loan regulations in the country. The success of every application required the utmost attention to detail and efficiency among employees.
Maintaining such a high standard was a challenge due to the absence of standard operating procedures.
The lack of proper documentation posed a threat to the organization as it expanded, and Michel sought a workflow software to close the loopholes in their operations. The security of the system was a major concern given the delicate financial nature of his business.
He knew he had found the solution he was looking for when he tried SweetProcess.
He tells us how he was able to streamline his business processes and secure his business data. First, let us take a look at the company for context.
www.sweetproce...