First thing thank you very much what a great help the video was I asked my dealer to have a look at the problem they said after service it would need to come in one morning for investigation. 2 minutes after watching your video job completed can’t thank you enough 👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏
Big thanks for your video. New to caravaning. Had problem with slider .what to do went on you tube and found your video .fix my problem in 10min. The only thing I did different was put a sheet of paper on the bottom just in case screw fell out and went down a hole.. Thanks again. 👍👍
Really helpful video thanks! On the last day of our trip the blade was stuck shut, which had us very worried! Found this video which showed me clearly what to do. As said by others, I didn't remove the screw completely, just loosened it until the ratchet mechanism disengaged. Job completed in 10 minutes. Gave all the moving parts a squirt of WD40, before tightening up. Thanks again for your video, people like yourself who upload videos to help others are stars deserve a big pat on the back.
Can’t thank you enough for this! My toilet flap would only open half way and I’m away for an extended holiday. Watched your vlog and fixed it in a few minutes. Easy when you know how!! Thanks.
Thank you soo much. Fixed my problem in less than 5 mins thanks to you! I found that you can just ‘partially’ undo the screw enough so the teeth still disengage without totally removing the screw which saves all the hassle of refitting the screw from scratch!
Thankyou so much. I persisted with my makeup mirror, phone light and bicycle multi tool despite my man telling me to stop, I would break it. Job done, fear of big blockage allayed.
Thank you. I now know more about my toilet than I ever wanted to know, but your video helped me enormously! Thought I’d have to find a mechanic in Italy and wasn’t looking forward to it!
Thank you for your great video. Staying in friends caravan and toilet flap jammed. Followed your instructions and sorted the problem. Followed advice and didn’t remove the ratchet. Many thanks.
A very big thank you to you. Our Thetford cassette toilet flap would barely open. A screw driver adjustment of the plastic piece with cogs and it is working perfectly again, took 5 minutes. The issue on ours happened when the handle was forced and the cogs moved out of place. We are very grateful for this easy fix you have put on youtube which avoids a trip to the dealer!
Thanks Gly. Great video. Just fixed mine with same problem. Three changes I made: * Take door off - just slide out the two plastic pins that hold it on. * Use your phones front camera as a mirror so you can see what you're doing * You don't need to take the cogwheel right off. Just unscrew it a bit and it drops down clear of the mechanism enough for you to open the handle fully and then screw it back up again. Thanks again !
Thank you so much for posting this solution. I though our holiday was ruined. Flap would only open a few mm. Couldn't figure out why. After following your instructions everything back to normal and holiday saved. You made a lot of people very happy!!!
My husband has just followed your instructions re the adjustment to the toilet flap. It worked brilliantly. He just loosened the screw slightly and realised it would turn without unscrewing it completely. Thanks for your guidance. We were going to take it in to the caravan repair shop which wouldn’t have been cheap.
Just like to thank you for this video, you saved my husband from having a serious melt down lol when our toilet flap would only open half way . We followed your instructions and haypresstoe it worked out great.so thanks again very much appreciated
Brilliant thanks for that. Another New Zealander helped out in a time of need! Also used the loosen screw technique just enough to relocate the teeth of the ratchet pivot point. Put lever to normal closed position so the cassette could slot in easily locating the part where the screw is loosened to easily take the orange flap into its slot. Much appreciated for taking the time to do that very helpful video. Safe travels everyone.
Thank you so much the toilet suddenly stopped opening today watched your video and within ten minutes managed to get it to work back to normal !!! Wish I knew months ago was dealing with half opening for weeks before this 😂😂
Thanks for this. Mine already wouldnt open all the way, then this morning when I changed the cassette it wouldnt open at all. All fixed now after watching your vid.
Hello Glyn and Sharon, thanks for your video, we have the same caravan and up to now toilet working ok apart from having water inside the cassette compartment, but I think that was my fault for not opening the flap when I had a pee, 👍.
@@TheBeckwiths Kia ora from Aotearoa New Zealand. I might make it a regular job to tighten that screw (not overtighten) every few months as we have had the problem before.
Thanks for your instructions. They worked well. However every couple of days it reverts to the half stuck position. Should I assume that either the cog or the part that it locks into is worn or bent?
What you're saying may be true. How little red light does not show up anymore so it's a bit of guesswork. I'll probably get that fixed up when I get home. Thanks for the suggestion.
Very interesting and informative video. We are currently having this problem. Our cassette is. Thetford C262 cwe. Was the part you unscrewed damaged, if so what is the parts number for a new one. Regards
Always had caravans in the past now I’m retired I can’t decide if I should get a motor home for the first time or go back to a caravan . What made you go for a caravan?
I need a car for work, and my wife needs a car for work. So to have a motor home as well would mean another vehicle to maintain both mechanically and financially. Our friends have a motor home they're retired. I do like the Motorhomes but it's not practical at the moment. Why not have a look at our friends channel. ruclips.net/channel/UCZQ5DSOjFao4NcpDgyvX_3Q
I had this problem last yr. Up to now there have been no vds on this subject and I couldn’t find anything in the thetford manual or online. Because I couldn’t see what the problem was, I used my phone to take pictures. It was just as fiddly as you showed and you have to work completely blind. Mine was stuck three quarter closed and didn’t want to risk it even for liquid because it could flow over the cassette and make a real mess. I’m now wondering if this is a fault with newish Thetford toilets. I purchased my MH new in Dec 2018 and if I remember correctly your caravan is fairly new too. I never had this problem in my previous MH or caravan. Thank you for doing this I hope it helps others.👍
I did exactly what you did in the video, and it's fixed. Can't thank you enough.
Your welcome, I'm glad the video helped you.
First thing thank you very much what a great help the video was
I asked my dealer to have a look at the problem they said after service it would need to come in one morning for investigation. 2 minutes after watching your video job completed can’t thank you enough 👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏
I'm Glad that video helped you, and also thanks for subscribing.
Big thanks for your video. New to caravaning. Had problem with slider .what to do went on you tube and found your video .fix my problem in 10min. The only thing I did different was put a sheet of paper on the bottom just in case screw fell out and went down a hole.. Thanks again. 👍👍
Good idea. Just done mine again as it jumped the cogs.
Thank you. You made it so easy for me to fix my toilet. 😊
Your welcome, glad the video helped.
Really helpful video thanks! On the last day of our trip the blade was stuck shut, which had us very worried! Found this video which showed me clearly what to do. As said by others, I didn't remove the screw completely, just loosened it until the ratchet mechanism disengaged. Job completed in 10 minutes. Gave all the moving parts a squirt of WD40, before tightening up. Thanks again for your video, people like yourself who upload videos to help others are stars deserve a big pat on the back.
Can’t thank you enough for this! My toilet flap would only open half way and I’m away for an extended holiday. Watched your vlog and fixed it in a few minutes. Easy when you know how!! Thanks.
Glad I could help.
Thank you soo much. Fixed my problem in less than 5 mins thanks to you! I found that you can just ‘partially’ undo the screw enough so the teeth still disengage without totally removing the screw which saves all the hassle of refitting the screw from scratch!
Glad the video helped.
Thank you very much for your help. That indeed fixed the problem! Kind regards An & Dirk (from Belgium)
Your welcome, glad the video helped.
Had exactly the same problem, good filming from within recess, explanative too.
Thankyou
Thankyou so much. I persisted with my makeup mirror, phone light and bicycle multi tool despite my man telling me to stop, I would break it. Job done, fear of big blockage allayed.
Glad that the video helped you.
Thanks, very useful, greetings from Australia. 👍
Glad the video helped
Thank you. I now know more about my toilet than I ever wanted to know, but your video helped me enormously! Thought I’d have to find a mechanic in Italy and wasn’t looking forward to it!
Really Glad, this helped you. Enjoy the rest of your holiday.
Thank you for your great video. Staying in friends caravan and toilet flap jammed. Followed your instructions and sorted the problem. Followed advice and didn’t remove the ratchet. Many thanks.
Glad the video helped you.
Hi from New Zealand. We have this problem and thanks to your instruction my husband will now attempt to fix it himself.
It is really quite easy. Shouldn't take him more than 10 minutes.
A very big thank you to you. Our Thetford cassette toilet flap would barely open. A screw driver adjustment of the plastic piece with cogs and it is working perfectly again, took 5 minutes. The issue on ours happened when the handle was forced and the cogs moved out of place. We are very grateful for this easy fix you have put on youtube which avoids a trip to the dealer!
Great video. In the new caravan the same mistake. It helped me a lot.😀
Glad the video helped
Cheers for this ....Had a Problem..we with ours ....with your Help ....All Sorted Now ....All The Best
Glad to have been able to help you.
This really helpful actually able to fix toilet blade many thanks 😊
I'm glad the video helped you.
Thanks Gly. Great video. Just fixed mine with same problem. Three changes I made:
* Take door off - just slide out the two plastic pins that hold it on.
* Use your phones front camera as a mirror so you can see what you're doing
* You don't need to take the cogwheel right off. Just unscrew it a bit and it drops down clear of the mechanism enough for you to open the handle fully and then screw it back up again.
Thanks again !
Glad to have been a help and thanks for your input, I'm sure that others will find it helpful.
Thank you so much for posting this solution. I though our holiday was ruined. Flap would only open a few mm. Couldn't figure out why. After following your instructions everything back to normal and holiday saved. You made a lot of people very happy!!!
I'm glad your holiday was saved and I hope you enjoy the rest of it.
My husband has just followed your instructions re the adjustment to the toilet flap. It worked brilliantly. He just loosened the screw slightly and realised it would turn without unscrewing it completely. Thanks for your guidance. We were going to take it in to the caravan repair shop which wouldn’t have been cheap.
Ive just came across your video do going to try to fix my toilet today thanks for the video
It is really easy hardest part is seeing the screw.
Following your video saved me £50 and an afternoon off work. Thanks
Thats good glad the video helped you.
Just like to thank you for this video, you saved my husband from having a serious melt down lol when our toilet flap would only open half way . We followed your instructions and haypresstoe it worked out great.so thanks again very much appreciated
Thats good to hear glad you found the video useful.
Brilliant thanks for that. Another New Zealander helped out in a time of need!
Also used the loosen screw technique just enough to relocate the teeth of the ratchet pivot point. Put lever to normal closed position so the cassette could slot in easily locating the part where the screw is loosened to easily take the orange flap into its slot. Much appreciated for taking the time to do that very helpful video.
Safe travels everyone.
Glad that the video helped you.
Thank you so much the toilet suddenly stopped opening today watched your video and within ten minutes managed to get it to work back to normal !!! Wish I knew months ago was dealing with half opening for weeks before this 😂😂
Glad the video helped.
Used this video & it worked for me! Thanks!
Your welcome.
Hi Glyn and Sharon
Here we are in New Zealand with a broken toilet flap - now fixed with your help. Thank you so very much.XXX
glad the video helped you.
Thanks for this. Mine already wouldnt open all the way, then this morning when I changed the cassette it wouldnt open at all. All fixed now after watching your vid.
Glad the video helped you.
Thank you, thank you Glyn. Just fixed same problem with my Tetford toilet. 🤗
your welcome glad to be able to help.
Nice how to video Glyn, not had a problem with ours yet, looks an easy but fiddly job to do, thanks for showing us 👍😁
It is a fiddly job as once you get your hands in you can't see what your doing.
Easy when you know how thanks for sharing your knowledge I’ve just sorted mine out 👍
Solved my problem. Took less than 5 mins to fix - thank you!
Your welcome glad the video helped.
Thanks heaps, my Bailey here in Oz was stck the same. All fixed now thanks to you
Glad that the video helped you
Really helpful video. Especially having the video camera positioned so as to show exactly where and how to adjust the flap for when working blind.
Thanks as you say when your working blind its hard. So if positioning the camera to see everything helps others, then it makes sense to do so.
You've just helped us out while we're on site with this video. Thank you!
Glad to hear you have sorted your problem.
@@TheBeckwiths thank you 😊
Greetings from Australia you saved our Holiday 😊
Glad to be off assistance. Greetings back to you.
This works for my caravan - thank you ;)
You're welcome. I'm glad the video helped.
@@TheBeckwiths very useful tip - greeting from Ireland.
Many thanks for showing the remedy to this problem glyn, I Done ours this morning and BINGO.
Glad it helped you Norman.
thank you so much mine would not open , with your help have fixed it ,,,
Thanks for the video, you turned a major headache into a 5 minute fix
Glad to be of assistance, also thanks for reminding me I need to do mine again. It jumped a cog or two last time we where away.
Thanks for posting this, I had exactly the same problem but its sorted now. Very fiddley but an easy fix.
Glad the video helped.
Thank you. Just solved my problem
Thank you so much! Succes.
Hello Glyn and Sharon, thanks for your video, we have the same caravan and up to now toilet working ok apart from having water inside the cassette compartment, but I think that was my fault for not opening the flap when I had a pee, 👍.
Thanks just fixed mine 😊
Glad to of been a help.
I have the same problem as you and I did what you did it very good 1😁😁😁😁😁
Thansk for the share. I have the same problema but now i can solve! Thanks
Glad the video helped you.
Wow thank you! This was so helpful!
Glad that the video helped.
Thanks for your help with this. We watched the video and eventually realised that this was our fault too!3 hrs later we managed to sort it out.😂
Glad that the video helped you.
Thanks, solved it.
Thanks helped heaps
Glad that you found it helpful.
You are for president!
Thanks for your advice, toilet flap working again. I found having a shaving mirror set up underneath allowed me to view what I had to do.
glad the video helped you, good idea with the mirror.
@@TheBeckwiths Kia ora from Aotearoa New Zealand. I might make it a regular job to tighten that screw (not overtighten) every few months as we have had the problem before.
Ye nice one thanks
Merci pour cette infos
vous êtes les bienvenus
Seen a comment from new Zealand youve gone international!
I do have subscribers in Australia.
Thanks for your instructions. They worked well. However every couple of days it reverts to the half stuck position. Should I assume that either the cog or the part that it locks into is worn or bent?
It could be, or without being rude. Maybe it's getting over full, mine usually jumps a cog when I try to get an extra day without emptying it.
What you're saying may be true. How little red light does not show up anymore so it's a bit of guesswork. I'll probably get that fixed up when I get home. Thanks for the suggestion.
Very interesting and informative video. We are currently having this problem. Our cassette is. Thetford C262 cwe.
Was the part you unscrewed damaged, if so what is the parts number for a new one.
Regards
No it wasn't damaged just slipped across.
Saw at HitchUpAndTow . This will happen to us sooner or later, so thanks for the video. We have some videos you would like check us out
I will have a look.
Thankyou very much but was mye fault for not emptying soon enough as paper jammed blade and when I pulled tank out jumped a tooth Cheers
Yes I've done that.
Always had caravans in the past now I’m retired I can’t decide if I should get a motor home for the first time or go back to a caravan . What made you go for a caravan?
I need a car for work, and my wife needs a car for work. So to have a motor home as well would mean another vehicle to maintain both mechanically and financially. Our friends have a motor home they're retired. I do like the Motorhomes but it's not practical at the moment. Why not have a look at our friends channel. ruclips.net/channel/UCZQ5DSOjFao4NcpDgyvX_3Q
I had this problem last yr. Up to now there have been no vds on this subject and I couldn’t find anything in the thetford manual or online. Because I couldn’t see what the problem was, I used my phone to take pictures. It was just as fiddly as you showed and you have to work completely blind. Mine was stuck three quarter closed and didn’t want to risk it even for liquid because it could flow over the cassette and make a real mess. I’m now wondering if this is a fault with newish Thetford toilets. I purchased my MH new in Dec 2018 and if I remember correctly your caravan is fairly new too. I never had this problem in my previous MH or caravan. Thank you for doing this I hope it helps others.👍
Yes mine is 2017 model its been like this for 12 months just never got round to sorting it.
What if you can't get the cassette out - its jammed?
Make sure the toilet is fully closed and the pulling handle is raised up then it should slide out.
@@TheBeckwiths The handle to flush goes left or right but it's jammed as well.
sorry I dont know the answer to that, but I hope you get it sorted.
I don't care how clean my toilet is, always wear disposable gloves!