SPYPOINT FLEX-S Product Overview | Trail Cameras | SPYPOINT
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- Опубликовано: 4 окт 2024
- Meet the FLEX-S from SPYPOINT, which brings our biggest and most efficient integrated solar panel to our most powerful camera ever!
The FLEX-series of cameras have already become a favorite among hunters because of the easy-to-use interface and dual-sim configuration that makes getting a reliable signal easier than ever. Now, the FLEX-S adds to the appeal by bringing the integrated solar panel technology that SPYPOINT pioneered to the FLEX family so hunters can realize true season-long battery life in most situations.
Additionally, the FLEX-S introduces Instant Mode, which enables on-demand requests to be made of the camera, including photo and video preview requests.
The FLEX-S may be the most complete trail camera the world has ever seen. Learn more at www.spypoint.com/flex
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My Flex is awesome. Sends pics and clips with no issues.
That's great to hear! We're thrilled that your Flex camera is performing well and providing you with the images and clips you want. Happy hunting and capturing those amazing moments! 📸🦌
Great camera great products thanks for sharing!
I really appreciate the improved water resistance of the bottom battery slot compared to the microlink. . I'm also looking forward to software updates that can address false alarms and implement a limit on the number of photos taken per day. This feature will prevent the entire allocation of 1,000 photos from being used up in a single day, especially when it's windy.
even a limit of 10 photos per hour setting would prevent photos every 100's in 1 hour
Hello Bill, we appreciate your feed back and suggestions. We will pass this along to the appropriate department. If you questions or concern, don't hesitate to contact us via Messenger, and we will be happy to assist you.
Same here!
Hi Peter! Please write us a private message via our Facebook page facebook.com/spypoint and let us know about your concern! We'd be delighted to assist you with your camera issue.
@@Spypoint
Nk BH
Battery will not stay charged even when facing sun all day. This is the second camera with the same problem. Spend your money on something more reliable. I also agree customer service has a real problem.
Hello John, The solar panel is not an autonomous power source for the camera, Its primary function is to preserve the battery life and charge it over time. We would like to address all the issues you're facing, for further assistance feel free to send us a message on our official Facebook page: facebook.com/spypoint.
Camera is the real deal. I got it as soon as I could and it's been taking and sending pics since
Hi there, thanks for the feedback! Don't hesitate to share your photos/videos with us. 😉
This looks fantastic. Not sure if the cellular side of it would work here in the UK though.
Hi there Flex-S will be launched August 10th in Europe. You can always visit our website spypoint.info/en/homepage/.
Hmmm looks good but I'll have to see reviews for their customer service before I'd buy one
the customer service is Indian. and horrible.
@@TheTraderGuy figures
I have the regular flex camera. I recently bought a new sd card and 2 Lit-22 rechargeable batteries. Please tell me why when the battery is at 95% it will go to 0 after sending a pic. Then it won’t take any more pics til about midnight and then my battery will show back at 94%. This happens every other day. I am not happy with this product and very frustrated.
Hello Jeff, thank you very much for bringing this to our attention. The issue you're mentioning is definitely not common it could be related to the firmware of the camera, or could be another issue. Please contact us as soon as you can via Facebook Messenger to further investigate the issue and provide a solution. facebook.com/spypoint Thank you!
You and me both. 2 of 3 cameras I've purchased have failed in less than a week.
To better assist you and get to the root of this issue, could you please send us a private message on Facebook? This will allow us to gather more specific information about your camera. Thank you for bringing this to our attention, and we look forward to assisting you further.
@@Spypoint I don’t have a Facebook account and do not want to get one
SIM card in camera stopped working in less than a week. Have had to return 2 out of 3 cameras purchased. Very disappointed with this product. Tech support was great, but they can't fix something that's broken.
We are truly sorry to hear about the issues you've encountered. We understand your frustration. If there's anything more we can do to assist you or if you have any questions, please don't hesitate to reach out. Your feedback is valuable as it helps us improve. We're here to ensure you have a better experience moving forward.
I have two and they are not good. The one had a few problems and the gps showed it an hour from were it was and in Africa. They replaced that one but still not working 100% and doesn't charge at all even tho its on the edgeof a farm feild and gets light all day.
The other one lost signal and died two weeks ago. I just put the replacement camera up and it was good for an hour well I was driving home. It then sent 40 pics of nothing and is unresponsive. The cameras are about 2 hour drive one way and I have spent more in gas driving back and forth every weekend for almost two months then the camera originally costs. Unfortunately they can't help you with any problems unless your at the camera.
Hi, thank you for bringing this to our attention, that's definitely not the experience we want for our customers. We would love to help turn this around for you. Please send us a private message to we can investigate on what the exact could be and we can provide you possible solutions.
@@Spypoint I sent a PM shortly after this message and added my email. Still haven't heard anything. I had to drive the 4 hour trip again last weekend for more troubleshooting and needed a replacement for the replacement camera as the lighting and color was messed up in the pics. The other Flex_s still doesn't charge and the GPS still thinks its in two places. I was told you guys did something to it on Saturday and to give it 24 hours and it should be good. I called in today as I was busy and they want me to drive back again. As I did the warranty proses thinking they would fix the problems I cant return the cameras and a supervisor wont get on the phone. I just want two working cameras with no problems that i paid for. its a joke!
Hi Scorp,
Thank you for reaching out and providing us with this detailed information. We understand the frustration you're experiencing and apologize for any inconvenience caused.
We're here to help resolve them for you. Our team is currently reviewing your case, and an agent is already assisting you with this matter.
In the meantime, we'd like to offer some tips that may help address the false detection issues you're experiencing:
Ensure that the camera is installed correctly and that there are no obstructions or damage to the Fresnel lens.
Check for any objects or movements, such as branches or grass, that may be triggering false alerts due to heat motion.
Consider testing the camera in front of a wall to see if false triggers persist, which may indicate an issue with the installation or firmware.
Additionally, we can see that an agent is already taking care of your case. However, if you have any further questions or concerns, please don't hesitate to contact us on Facebook, mentioning your RUclips name. We're here to assist you every step of the way.
Cannot get the dark flash to work. Daylight is fine. Customer service keeps sending me link to reformat the camera. Worthless ready to throw it in the river.
We acknowledge your feelings about the situation and we are fully committed to finding a resolution for the situation. Kindly reach out to us on our official Facebook page via Messenger at facebook.com/spypoint so that we can conduct a more thorough check of the issue and provide further troubleshooting assistance.
DO not buy they have horrible non english speaking customer support who refuse to send your issue to a higher level support. The answer for everything is to change batteries and sd card
Hello Robert, thank you for taking the time to share your feedback with us. We truly appreciate your honesty and want to address the frustrations you've experienced with our customer support. Your satisfaction is essential to us, and we are committed to providing the best possible assistance.
To ensure that we handle your concerns effectively, we kindly request that you reach out to us privately via Instagram, Facebook, or Twitter direct messaging. This will enable us to establish direct communication and promptly escalate your issue to our higher-level support team for a more personalized and efficient resolution.
At SPYPOINT, we value all feedback, whether positive or negative, as it helps us enhance our products and services for our customers. We assure you that your feedback will be taken seriously, and we'll strive to provide a satisfactory solution. Looking forward to hearing from you through a private message, and thank you for giving us the opportunity to improve your experience with SPYPOINT.
@@Spypoint Stop wasting your time responding to complaints on social media and put people to work to help your customers, your customer service is atrocious, I just lost 2 hours trying to get help for a simple matter that require your help desk to resolve.
The Flex-S is junk. I have 2 of them that stop communicating. The longest I’ve had one communicate is 2 days before going dark, the shortest was 30 minutes.
It doesn’t matter what I do, they find a way to stop communicating.
I have multiple G-36s that have been running for weeks, flawlessly so far though.
Hi Kyle! Please reach us on our Spypoint Facebook Page and send us a private message. We'd be delighted to assist you with your camera FLEX-S transmission problem.
Do not buy this camera. I have not talked to anyone that has this camera that can use it. The batteries won’t stay charged. I spent 4 hours on a chat with the joke they call customer service and was told it was a firmware problem that they were aware of. I paid for one year $120 of premium service that I will not get back. The retailer that I bought it from said it is the worst camera they have. I hope I wasn’t unclear on how unhappy I am and what a piece of junk this camera is. The only good part is Academy Sports gave me my money back so I could get a different brand.
Hey Brian! Please consider sending us a private message on our Facebook page. We'll assist you and work to resolve your concern.
Complete failure mode for this one. Spend hours on it and fail .
Hey, It might be there is a signal issue, SD card corruption happens, the photo count has been reached or the battery is not adequate. Please feel free to send us a private message to our Facebook official page facebook.com/spypoint detailing the issues you're experiencing with your cameras. We're here and eager to assist you promptly with any concerns or queries you might have.
With the flex s will the battery charge even if it's not facing the sun ,because u won't get good pictures facing south,? Or does it charge regardless?
Hi Fred, The FLEX-S using the internal battery, getting a minimum of 4 hours of daily direct sunlight, along with 8AA lithium battery backup is capable of providing you season-long power autonomy. battery life is greatly dependent on photos taken, transfer frequency, signal strength and other environmental conditions.
I just bought two Flex-S. I never had batteries do dead on my Link-S cameras, so I believer the system should work great on the Flex.
That's awesome, Imily! We appreciate that. Thank you for choosing Spypoint! 😊
I have 2 and they haven't charge 1%. It's on the edge of a farm feild and gets more then 4 hours sunlight
a day.
Can you sponsor me
Please 🙏 🙏 🙏 🙏
Hi there, thank you for your interest, please email us at marketing@spypoint.com.
How many subscribers do I need
Hi there, kindly email us at marketing@spypoint.com . Thank you.
Another comment to stay away from spypoint. Atrocious customer service.
Avoid at all costs. Disconnected from the system after 36 hours. Customer service is a massive call center in India. Absolutely useless.
Hello The Trader Guy, we’re dedicated to providing the best support and would like to understand more about the difficulties you’ve experienced. Please send us a private message on Facebook Messenger with additional details so we can assist you further. You can reach us here: m.me/Spypoint.
Y’all are terrible people terrible customer service blame the sd card for not working y’all need to be sued