I used to worry also to the point where I began to memorize and I could go back in my mind and see what I did. I worked with patients. Usually sixteen but sometimes the whole building some 60 patients and I was amazed how I could go back in my mind and remember every pill and every dose I gave each patient. The mind is an amazing tool when you teach it. I’m glad you take pride in your work. People can lose trust in an entire business over one mistake albeit could be a big mistake. I watch your videos all the time.
Para mi es todo lo contrario yo te agradezco nos regales tú tiempo enseñándome a trabajar con responsabilidad y respeto hacia el cliente y a uno mismo. De verdad eres un gran amigo y tecnico muchas gracias por todo lo que haces. Saludos desde Coacalco Edo de México.
I love the way you shared your adventure in discovery and diagnosis. You are not only a great technician who cares about your product but you have a great sense of how to show your work on video to make it interesting to your viewers. And your monologue at the end shows you are someone who's character and dedication put you in a class that is truly rare among your peers. Anyone who works with you or even just shares your company is very fortunate.
I concur 100% I appreciate his attention to proper refrigeration practices as well as the great video editing wherein I don't find myself fast forwarding thru slow non essential parts.
It boils down to one word: commitment. You have the passion and ownership way too many people lack. I worked 18 years as a facilities/hvacr tech for Sears/Kmart, lost my job when they went bankrupt, but I stood my watch all the way to the end and never bailed out, even when we knew the end was near. Lived thru several hurricanes, massive blackouts, store fires, floods, overnight remodels, the whole works.
Whatever your getting paid , it's not enough . I know nothing about the refrigeration business but love the electrical troubleshooting . You leave no stone unturned, excellent job !
As a retired aircraft mechanic, I fully understand the sleepless nights from going through the steps of a job and mentally reviewing to make sure the job was done correctly. It’s all about safety, personal workmanship standards and making sure the customer gets what is needed to make their equipment perform as intended. If you’re go through the trouble to learn a trade, go to work everyday, you need to know as much as possible about your job. Unfortunately, many prescribe to I’ll do whatever is easier regardless if their work is of good quality. Half can’t find their way to work most days. You’re a credit to your trade and are doing great things. Keep up the excellent work! Don’t let others bad attitudes, sloppy work ever change the way you do things. Carry on brother.
Well, all you said and it sorta matters a bunch in your line of work because aircraft tend to fall out of the sky when things go wrong! _"And the ground shall rise up and smite thee!"_ Howdy👋🏻😁, I maintain my A&P, even though I stayed in automotive & industrial the training was a huge benefit!
Man.. so many new components that i do not come across residential systems.. wish you went a bit more in depth about them all and how they work. But you already are doing sooo much. You' ve no idea how much im learning. Bless you, sir
So many of your calls you find either the unit was never installed correctly or maintenance / repairs were so slipshod that the client has paid for $$$ hundreds if not 1000s of $$$ in wasted electric bills. You are a good man!
27:28 Sightglass flashing (saturation) with 27* subcooling shown on gauges. This is a false subcooling indicating non-condensibles (air) in the condenser. The rusty looking stainer 25:26 is also evidence of air/moisture in the system. The compression ratio of 5:1 indicates a very robust compressor. The non-condensibles being removed during the compressor change out makes it look as if the compressor was at fault but it almost certainly wasn't. On the bright side, moisture may have made the oil acidic and damaged the compressor winding insulation. It may have been short for this world anyway. Non-condensibles are notoriously difficult to diagnose and I am guilty of getting it wrong also. I hope this comment can help save unnecessary work for someone in the future. P.S. The value of dedicated and honorable service exemplified in this video is priceless!
PM for quarterly or semi-annual checking of oil sample and replacing dryer if needed could have saved the compressor or proven it to be good... 💀 Probably 10x cheaper to do this. 😆
Caring for your money source is good practice. When the client sees that he will use you again. I find it interesting how you determine the faults and importantly, why they failed. I was a QC inspector and i applied the positive negative positive culture. REVEAL THE GOOD. EXPOSE THE BAD. CONTINUALLY IMPROVE. Thank you again.
Iv had a fair few sleepless nights, just this week i had a bad ductless condencer, still in the works of diagnosing it. Changed the blown main board, 4 error codes. Took care of them. Get system to run. Then after 20 minutes heat sink board explodes. Patience and diligence is the key. I would love to learn these big commercial jobs. Your a great teacher!
It’s very satisfying to watch a video made by a person who knows how to make things work properly. Skill, experience, and caring about doing high quality work all fit together to show “how to do it right.”
That's how it goes, you keep pulling the thread until you can hold both ends in your hands. Good work! Lot of similarities to auto repair in the methodology of the problem solving.
I'm not in the trade myself, I went to school for Industrial maintenance and Robotics so i follow you on the majority of things. But you have taught me some tricks on contactors and such i didn't even learn in school, I love your channel. It is nice to see someone that takes pride in their work. Even on my side there are too many hammer and chisel mechanics that don't take the 5 extra minutes to do it right and screw the next guy. Someone like you is what a tradesman should be. Keep up the good work.
Al, I'm a tech based in Miami, I've been on the job for three and a half years and the company that I was working for was mainly a hot side company and they didn't know much about refrigeration but they sent us out on refrigeration calls with no training, they hired me straight out of HVACR school when I graduated so everything I know, I had to learn from trial and error and tech support from manufacturers and other techs.I just want to let you know that you are doing a great job and that I learn something important everytime I watch your videos, keep up the good work and thank you soooooo much !!!
Don't shave hours off something like this, you do too good of a job too not get paid enough. I know very little about this stuff and I'm not in the trade, but I watch these videos because I know you do a good job. It's fun to watch someone who actually cares about what they do...
I would call not billing overtime for the full wall clock time on that job as excessive, you did a lot of work and running around there.. Personally, what seems correct would be billing minimum duration (1hr) or actual time taken for the Saturday visit, for workmanship verification. You said you went there out of personal concern, but I'd call that professional concern. If you're worried about excessive charging on that, add **extra** "discount" line items e.g. "DISCOUNT - WEEKEND VISIT CHARGED AS WEEKDAY" (note: this is as much a callout post to myself as it is a response to the video, I also have a tendency to shave the reported hours & I'm trying to learn how to make sure my work is recognized for what it is!)
@@HVACRVIDEOS -- Nothing that I could see. I'm learning to ignore the "wonderful people" who opine without a shred of evidence to back up their thoughts/theories. They ultimately hear or read something that no one else sees or hears and jump to some strange conclusion that baffles the rest of us. You rarely have to ask a smart person, "Why'd you say that?" because they include their reasoning with their answer.
Andrew Stokes I’ve been doing this for 16 years I would keep watching these videos you will learn a lot more on these videos. This is the best training
I also think about jobs at night, dream about them sometimes too. Worse one was a remote location gas heated rock pizza oven. Had to crawl behind a panel to get to the gas valve. Replaced valve, removed the plug, hooked up my manometer, made my adjustments. Fought my way back out of that tight area, filthy, sweating. Function test, left, made my flight. Got home, happy, job complete. Going to bed that night and couldn't remember if I put the damn plug back in! Bothered me for a few days until I remembered screwing it back in.
I'm an A&P that works on aircraft... I'll tell you what. I lose sleep once or twice a week after watching an aircraft fly away knowing damn well I did the job right and two other guys verified the job was correct, countless ops checks in the hangar, leak checks and the whole 9 yards. Thats called having a conscience and morals for your customers. It's the guys that don't lose sleep at night knowing a family is flying behind their work that worry me. It's human reaction to be concerned and you're a better tech because of it.
@@kennyboyswag exactly, you're not good at what you do unless you lose a bit of sleep once in awhile due to your conscience. Everyone has one and at some point you're not gonna remember something, and unless you don't like what you do or care, it's gonna keep you awake.
Not an HVAC guy BUT love watching your video's as I learn from your thought process and have learned a LOT about HVAC systems. Thanks for GREAT video and explanations. Keep up the GREAT work and THANK YOU.
Thank you. I have spent much of my life cleaning up messes others left for me to work on. Not always fun, but it kept me busy, challenged and employed. Keep up the good work.
I can only wish when I became a tech that I had someone like yourself training me to do things properly. I been doing this for a little over 17 yrs., unfortunately I got a late start cause I'm 57 and I can honestly say I'm impressed with your workmanship. Basically I learned as I went and I take pride in my work as well.. Keep doing what you doing my brother. You are what all hvac techs should strive to be. Thanks for the videos. I basically work with ac/heat not refrigeration. So I'm learning some things that I'm not to familiar with or rather yet not as skilled.
Chris, you've made me a better technician. Looking at the bigger picture I am beginning to find that its not hard to unravel additional problems in a system. Your work is awesome and your customers are lucky to have you. I lose sleep in regards to the same, I care about my customers and I only want them to be taken care of. It is nice to know I am not the only technician that thinks like that. Again thanks Chris!
Amazing to see the manpower behind things a lot of us take for granted. And how others manage to take shortcuts that end up biting everyone in the butt later. Kudos for the content!
THATS PRIDE RIGHT THERE MATE. Keep up the awesome work, you and your team should be very proud for having such a high standards, professionalism and care for your customers. WELL DONE MATE !! 👍🏻🇦🇺
Your ocd, is what makes you a good tech. Also allows you to teach, and film without questioning what you are doing with the work ! I used to travel from north west Al. to south east Al. doing post offices, and mall rtus. Travel is what makes it so tedious also. Thx, PEACE
I would recommend making a checklist for yourself when performing a compressor swap. That way at the end of the day, you know you completed all the tasks required and you can sleep at night. Keep up the good content!
Your toolbox talk at the end is bang on and I’m very much like you...I’m trying to convince my boss that quality not quantity is important for returning customers . I’m an electrician and if any parts fail I replace or repair them...and in my own time bench strip it to see cause of malfunction....I too have sleepless nights due to work...but rarely. Enjoying your video’s.keep up the good work.
Thanks so much! I’m going live on RUclips this evening 6/29/20 @ 5:PM (pacific time) to discuss recent uploads and answer questions from the recent videos and the chat come over and check it out ruclips.net/video/qAVMB2gj6Kc/видео.html
You finally peeled the plastic wrap off your gauge set! Thank you! That always drove me crazy.... Kidding aside, sweet video. Lots of good information!
Wow good job, you even used the Crescent/Adjustable wrenches correctly, Most don't even know. Great Videos by the way, really enjoy the skill and knowledge. Thanks
I really like how your passion for the trade comes across in your closing remarks. I'm like that. Of course I want to get paid but I more than that I want to do the very best I can do to satisfy the customer.
I couldn't agree more! It doesn't matter what line of work you're in, there are too many check collector who don't give a damn how their work looks, if it will hold up, or about the next person who has to work on it. I'm just not made to produce crap work, sure at times I apply a bandaid to get things working, but I always make sure I come back and make a 100% fix. Trust me, people notice these kinds of things and you'll eventually received your just reward regardless which camp you fall into. Have some pride in your work or find a new line of work you enjoy. Sorry, this kind of turned into a rant.
You did a really good job on this multiple offender. I have learned so much from your videos. Your monologue at the end really hit home for me. I feel the exact same way as you. So many techs are ripping businesses off. If you are upfront with the customer and build that trust by having their best interests at heart the money will follow. If the owner is still a jerk let someone else take them. Eventually you get so busy through your rep that the only reason you get sleepless nights is because youre working so much. Thanks for being real and being an inspiration
I will be going live on RUclips this evening 8/26/19 @ 5:PM (west coast time) to discuss my most recent uploads and answer questions from emails, RUclips comments and the Live Chat if you can stop by and check it out ruclips.net/video/78ka0zlkAR4/видео.html
Wow talk about full picture diagnostics. You did right by your customer I hope they notice especially since they didn’t loose a single sale in beer after all of that. Great job
These videos remind me when I was starting out in refrigeration in the early seventies. There was a magazine in the UK called RAC which had a section where a field service engineer went through a service call each month. It was a number of years before I could correctly diagnose what the problem was that he was facing, but it was an excellent teaching tool as I was basically self taught. If only I had access to your videos 47 years ago!
Way to go! nice work, there was a lot of cobbing on that system, before you got there. you can't take it for granted that someone else's work was correct, power heads ect. Again great job! NEVER LET THE BEER GET WARM!!!!!!
I work in the lawncare industry here in California, based a couple hours from you. during big commission jobs like clearings and multi-part jobs, I shave hours too. And I do go back off hours and make sure that I've done everything as correctly as possible. Thanks for posting and doing what you do. You're a testament to a great tech! Cheers!
Dude this was an epic service call. You're a man of integrity and your priorities are in the right place. Customer-first mentality will take you far. I would hire you or work for you/with you no question. (FWIW, I do exactly the same thing - I dwell on my work for days because I want my craftsmanship to be perfect. Sometimes even years later I'll think about jobs I've done and wonder whether everything is still working properly.)
Hey just wanted to give you a shout out and say you are a great tech and a awsome person to take your time to make a video while working and passing on your knowledge on rack systems and everything u work on (which sometimes makes working even harder lol) I've been in the light/industrial commercial refrigeration felid for about 5yrs and I'm still learning something new everyday . I'm working on my gaining more knowledge on more industrial systems racks, Cascade systems etc etc. Thanks for paying it forward watching your videos inspires me to be a better tech
thanks bud, I will be going live on RUclips this evening 8/5/19 @5:PM (west coast time) to discuss my most recent videos and answer questions from emails, the RUclips comments and the chat, come check it out if you can! ruclips.net/video/cfSKAK6BvSw/видео.html HVACR Videos
Thanks! I will be going live on RUclips this evening 12/23/19 @ 5:PM (pacific time) to discuss my most recent uploads and answer questions from emails, RUclips comments and the live chat, come check it out if you can ruclips.net/video/K3iG5q_Q_0U/видео.html
You are totally correct!! Truly professional care and conduct, workmanship quality seems to be dying out! Thank you for giving a good example! And at the same time showing you are not perfect and fixing what you don't see the 1st time!! We are all human and all we can do is our very best! You do that !! Liked !! Subbed !!
I'm a small business owner and technician in Australia, and I feel you. I know all about sleepless nights because even the best technicians, still can second guess themselves, and like you said, it's because we care. Thanks for you great coverage on HVACR. It's better then watching a movie to us thirst for knowledge Technicians. Cheers.
excellent video. You covered a lot of areas. Even though I've been doing refrigeration work for over 30 yrs. I learned a few things :) You are an inspiration to all.
I work in IT. Appears you're my HVAC equiv. kindred =P Been many an occasion where I went back to a customer site at no cost as a result of giving a shit. Anyone can do the job, very few do it well... =)
I've seen so much screwed up crap in IT over the years it's unreal. Worse yet, every customer seems to know how you should be doing your job. Lately I've been thinking about getting into HVAC because the brilliant part is nobody knows how this stuff works and they don't question it either.
Great video as always. I plan on transitioning from residential and I totally appreciate your videos. Please keep making. A lot of people are learning more and expanding their horizons with your vids.
That is rediculous, I would have re-wired the whole thing. That previous tech/installer who bypassed everything and originally wired it needs a good beating lol
I’m very new to this business but I feel the same about integrity and sleepless lights. We’re in a very different market (semi-rural Wisconsin heating and cooling) but, I see a lot of the same issues stemming from techs that just don’t know, care or think. Really lucky to work for people with the knowledge and ethic to strive for that integrity. You remind me of my boss and its good to know we’re not alone.
besides just finding these system repairs interesting, I watch the videos bc you seem like a good/caring guy. Like 9/10 times I’ve dealt with techs for all kinds of things who don’t care/don’t know anything. It’s nice to see a good one in action!
Wow Chris what a days work. I would be brain dead at 3pm. Love your videos, wish i was your apprentices, always learn alot for your videos, thanks for still filming even on a rough day🙏
Good job. I found out over the years that it is fairly common to fix one thing and it leads to other failures of weak parts. I had to replace a compressor 30 feet in the air on Christmas eve for a computer room AC. Thanks for that video.
I will be going live on RUclips this evening 8/5/19 @5:PM (west coast time) to discuss my most recent videos and answer questions from emails, the RUclips comments and the chat, come check it out if you can! ruclips.net/video/cfSKAK6BvSw/видео.html HVACR Videos
Thanks for the video, you do good work and as I'm still learning it's really helpful to see real world examples of situations that I wouldn't normally find myself in
i wish our politicians would follow your work ethic - might solve so many of our countries problems - just glad to know you take pride in your work and treat every job with care.
HVACR, I don't know if you're reading this, but I've seen a lot of "previous companies" jobs done, and billed the customer. Worst thing is, that I've found the same thing from our previous employees, and now we have to do some damage control, to make customer happy. I've used to be an electrician, nowadays fire safety professional. Keep up the good work, and greetings from Finland.
Dude! I love how you explain what your doing and why! And what you may see as a rant at the end, I see as a tech who is committed to his craft! Also, I can relate to the OCD! Really Appreciate ALL your videos!!
Haha, you actually boiled down what it takes to be a great tech in any field. Those same values are wanted and in short supply in IT, as well. It's most likely why I enjoy watching your videos -- without thinking about it I recognized a similar work ethic. I've learned in my many years (I'm in my 50's) that there are some people you meet and after chatting for a few minutes say, "Yep, I'd work with that dude, no problem. He sounds like he likes to get sh*t done and done right the 1st time." 👍
Not even sure why im watch your videos as i am a well seasoned wood flooring technician by trade, however i do for what ever reason enjoy watching your videos. You mentioned at the end of this one about taking care of the customers, even shaving hours to cut the cost sometimes, i find my self doing the same thing in my line of work.any way just wanted to say nice work on the videos and thank you.. stay safe man
Great video. It is right, one thing is working just to get a pay check and another thing is working on what you like because you are passionate about it and that you really care.
The original salesman sold them a unit that was a freezer. Then the Tech did a crap job installing it. Pretty Standard Work. Great Effort on your part turning a Freezer into a Cooler. Well done.
After starting out in the commercial side barely four months ago, I’m now with a bigger company that only does commercial and refrigeration. I’m 25 still new with only 3 years experience but I’m very fascinated with refrigeration and service in general. Looking at your videos and hearing how you feel about the industry,reputation and performance. I just have to say all I want to do is become a great tech just like you I pray you keep accomplishing more brotha thanks and god bless you and your family🙏✊🏽
I used to worry also to the point where I began to memorize and I could go back in my mind and see what I did. I worked with patients. Usually sixteen but sometimes the whole building some 60 patients and I was amazed how I could go back in my mind and remember every pill and every dose I gave each patient. The mind is an amazing tool when you teach it. I’m glad you take pride in your work. People can lose trust in an entire business over one mistake albeit could be a big mistake. I watch your videos all the time.
Para mi es todo lo contrario yo te agradezco nos regales tú tiempo enseñándome a trabajar con responsabilidad y respeto hacia el cliente y a uno mismo. De verdad eres un gran amigo y tecnico muchas gracias por todo lo que haces. Saludos desde Coacalco Edo de México.
I dont understand anything on this channel, but I love watching it. Maybe one day I'll wake up and just magically understand lmao
Same here I learned a little bit each time I watch it I figure if I watch it enough I'll get it all figured out
me to lol
I've never even seen a walk in cooler in my life
@Jose Sanchez Rodriguez meth is a hell of a drug
Not a clue found here either..
I just pretend to know what you're doing.
I had some knowledge about this but the soon i got looking the videos i found out i was way more ignorant, very good videos btw
same lmao
I learned I don't know anything about this...😁
Me too...
I'm learning so much from this haha
I got go through your plastic screen protector removal. I feel blessed to be here now.
I love the way you shared your adventure in discovery and diagnosis. You are not only a great technician who cares about your product but you have a great sense of how to show your work on video to make it interesting to your viewers. And your monologue at the end shows you are someone who's character and dedication put you in a class that is truly rare among your peers. Anyone who works with you or even just shares your company is very fortunate.
Thanks for the nice words!
Well said!👍🏼
I agree 100%. You are one of the best. No doubt about that.
I concur 100% I appreciate his attention to proper refrigeration practices as well as the great video editing wherein I don't find myself fast forwarding thru slow non essential parts.
Anybody else noticed the satisfying moment when he takes the plastic off the screen of his manifold
Usually you can't get anything fixed correctly with a fist full of fifties. You are awesome and unique. A person of honor & integrity.
From all us Craft-Brewers Id want to give a big thank-you to all you HVAC guys that put in those extra hours to keep our beer cold.
These videos pain me as a refrigeration tech. Here I am trying to enjoy my day off and RUclips goes "hey I know how much you looooooove work"
It boils down to one word: commitment. You have the passion and ownership way too many people lack. I worked 18 years as a facilities/hvacr tech for Sears/Kmart, lost my job when they went bankrupt, but I stood my watch all the way to the end and never bailed out, even when we knew the end was near. Lived thru several hurricanes, massive blackouts, store fires, floods, overnight remodels, the whole works.
Store fires…???
Whatever your getting paid , it's not enough . I know nothing about the refrigeration business but love the electrical troubleshooting . You leave no stone unturned, excellent job !
Its a joy watching a professional at work. thank you!
As a retired aircraft mechanic, I fully understand the sleepless nights from going through the steps of a job and mentally reviewing to make sure the job was done correctly. It’s all about safety, personal workmanship standards and making sure the customer gets what is needed to make their equipment perform as intended.
If you’re go through the trouble to learn a trade, go to work everyday, you need to know as much as possible about your job. Unfortunately, many prescribe to I’ll do whatever is easier regardless if their work is of good quality. Half can’t find their way to work most days.
You’re a credit to your trade and are doing great things. Keep up the excellent work! Don’t let others bad attitudes, sloppy work ever change the way you do things. Carry on brother.
Well, all you said and it sorta matters a bunch in your line of work because aircraft tend to fall out of the sky when things go wrong! _"And the ground shall rise up and smite thee!"_
Howdy👋🏻😁, I maintain my A&P, even though I stayed in automotive & industrial the training was a huge benefit!
I signed up for an off campus HVAC class for my senior year of high school and me watching your content almost daily, really makes me excited for it.
I am retired 5 yrs now and watching you makes me SO SO glad I am
This guy knows his stuff for sure.its very entertaining to me..Im a collision repair guy aand I do paintless dent repair on cars for 30 years.
Thanks bud
As I have said for 15 years, you can teach people a lot of skills, but you can’t teach someone to care!
Great job man!
Man.. so many new components that i do not come across residential systems.. wish you went a bit more in depth about them all and how they work. But you already are doing sooo much. You' ve no idea how much im learning. Bless you, sir
Your work and knowledge is worth every penny you charge.
So many of your calls you find either the unit was never installed correctly or maintenance / repairs were so slipshod that the client has paid for $$$ hundreds if not 1000s of $$$ in wasted electric bills. You are a good man!
27:28 Sightglass flashing (saturation) with 27* subcooling shown on gauges. This is a false subcooling indicating non-condensibles (air) in the condenser. The rusty looking stainer 25:26 is also evidence of air/moisture in the system. The compression ratio of 5:1 indicates a very robust compressor. The non-condensibles being removed during the compressor change out makes it look as if the compressor was at fault but it almost certainly wasn't.
On the bright side, moisture may have made the oil acidic and damaged the compressor winding insulation. It may have been short for this world anyway.
Non-condensibles are notoriously difficult to diagnose and I am guilty of getting it wrong also. I hope this comment can help save unnecessary work for someone in the future.
P.S. The value of dedicated and honorable service exemplified in this video is priceless!
I have had compressor where they pump fine but the seal in the compressor was allowing bypass?
PM for quarterly or semi-annual checking of oil sample and replacing dryer if needed could have saved the compressor or proven it to be good... 💀
Probably 10x cheaper to do this. 😆
Yep, I do wonder how they got so much air in the system. And possibly not nitro purging for brazing?
Caring for your money source is good practice. When the client sees that he will use you again. I find it interesting how you determine the faults and importantly, why they failed. I was a QC inspector and i applied the positive negative positive culture. REVEAL THE GOOD. EXPOSE THE BAD. CONTINUALLY IMPROVE. Thank you again.
Iv had a fair few sleepless nights, just this week i had a bad ductless condencer, still in the works of diagnosing it. Changed the blown main board, 4 error codes. Took care of them. Get system to run. Then after 20 minutes heat sink board explodes. Patience and diligence is the key. I would love to learn these big commercial jobs. Your a great teacher!
It’s very satisfying to watch a video made by a person who knows how to make things work properly.
Skill, experience, and caring about doing high quality work all fit together to show “how to do it right.”
I'm a residential tech and I can't stop watching your vids. Evening though I'll probably never touch a walk in refrigeration system
0:56.. that’s what we call a thermal event. If we say a fire then that’s a lot of paper work...
100%
That's how it goes, you keep pulling the thread until you can hold both ends in your hands. Good work! Lot of similarities to auto repair in the methodology of the problem solving.
I'm not in the trade myself, I went to school for Industrial maintenance and Robotics so i follow you on the majority of things. But you have taught me some tricks on contactors and such i didn't even learn in school, I love your channel. It is nice to see someone that takes pride in their work. Even on my side there are too many hammer and chisel mechanics that don't take the 5 extra minutes to do it right and screw the next guy. Someone like you is what a tradesman should be. Keep up the good work.
I dont’t understand 1 word about hvac but i’m at your 6th video without stopping… I love how you go deep into finding the real issue.
Al, I'm a tech based in Miami, I've been on the job for three and a half years and the company that I was working for was mainly a hot side company and they didn't know much about refrigeration but they sent us out on refrigeration calls with no training, they hired me straight out of HVACR school when I graduated so everything I know, I had to learn from trial and error and tech support from manufacturers and other techs.I just want to let you know that you are doing a great job and that I learn something important everytime I watch your videos, keep up the good work and thank you soooooo much !!!
Don't shave hours off something like this, you do too good of a job too not get paid enough. I know very little about this stuff and I'm not in the trade, but I watch these videos because I know you do a good job. It's fun to watch someone who actually cares about what they do...
I agree. Whatever he charges is worth it. Would have been super easy to say, "Welp, system's fucked - better buy a new one from me!"
In your opinion what did I do wrong, where should I have stopped?
I would call not billing overtime for the full wall clock time on that job as excessive, you did a lot of work and running around there..
Personally, what seems correct would be billing minimum duration (1hr) or actual time taken for the Saturday visit, for workmanship verification. You said you went there out of personal concern, but I'd call that professional concern. If you're worried about excessive charging on that, add **extra** "discount" line items e.g. "DISCOUNT - WEEKEND VISIT CHARGED AS WEEKDAY"
(note: this is as much a callout post to myself as it is a response to the video, I also have a tendency to shave the reported hours & I'm trying to learn how to make sure my work is recognized for what it is!)
@@HVACRVIDEOS -- Nothing that I could see. I'm learning to ignore the "wonderful people" who opine without a shred of evidence to back up their thoughts/theories. They ultimately hear or read something that no one else sees or hears and jump to some strange conclusion that baffles the rest of us.
You rarely have to ask a smart person, "Why'd you say that?" because they include their reasoning with their answer.
Andrew Stokes I’ve been doing this for 16 years I would keep watching these videos you will learn a lot more on these videos. This is the best training
I also think about jobs at night, dream about them sometimes too. Worse one was a remote location gas heated rock pizza oven. Had to crawl behind a panel to get to the gas valve. Replaced valve, removed the plug, hooked up my manometer, made my adjustments. Fought my way back out of that tight area, filthy, sweating. Function test, left, made my flight. Got home, happy, job complete. Going to bed that night and couldn't remember if I put the damn plug back in! Bothered me for a few days until I remembered screwing it back in.
I'm an A&P that works on aircraft... I'll tell you what. I lose sleep once or twice a week after watching an aircraft fly away knowing damn well I did the job right and two other guys verified the job was correct, countless ops checks in the hangar, leak checks and the whole 9 yards. Thats called having a conscience and morals for your customers. It's the guys that don't lose sleep at night knowing a family is flying behind their work that worry me. It's human reaction to be concerned and you're a better tech because of it.
@@kennyboyswag exactly, you're not good at what you do unless you lose a bit of sleep once in awhile due to your conscience. Everyone has one and at some point you're not gonna remember something, and unless you don't like what you do or care, it's gonna keep you awake.
Not an HVAC guy BUT love watching your video's as I learn from your thought process and have learned a LOT about HVAC systems. Thanks for GREAT video and explanations. Keep up the GREAT work and THANK YOU.
I dont know how i got here, all i know is that im happy i did. I may not under stand but you make it entertaining ither way
Thank you.
I have spent much of my life cleaning up messes others left for me to work on. Not always fun, but it kept me busy, challenged and employed. Keep up the good work.
I can only wish when I became a tech that I had someone like yourself training me to do things properly. I been doing this for a little over 17 yrs., unfortunately I got a late start cause I'm 57 and I can honestly say I'm impressed with your workmanship. Basically I learned as I went and I take pride in my work as well.. Keep doing what you doing my brother. You are what all hvac techs should strive to be. Thanks for the videos. I basically work with ac/heat not refrigeration. So I'm learning some things that I'm not to familiar with or rather yet not as skilled.
You are a true professional. I have any kind of work done on anything I hope they come with your attitude and attention to detail! Thanks!
One of the few who actually look out for the customer. I did the same when I was an electrician.
Chris, you've made me a better technician. Looking at the bigger picture I am beginning to find that its not hard to unravel additional problems in a system. Your work is awesome and your customers are lucky to have you. I lose sleep in regards to the same, I care about my customers and I only want them to be taken care of. It is nice to know I am not the only technician that thinks like that. Again thanks Chris!
Amazing to see the manpower behind things a lot of us take for granted. And how others manage to take shortcuts that end up biting everyone in the butt later. Kudos for the content!
THATS PRIDE RIGHT THERE MATE. Keep up the awesome work, you and your team should be very proud for having such a high standards, professionalism and care for your customers. WELL DONE MATE !! 👍🏻🇦🇺
Your ocd, is what makes you a good tech. Also allows you to teach, and film without questioning what you are doing with the work ! I used to travel from north west Al. to south east Al. doing post offices, and mall rtus. Travel is what makes it so tedious also. Thx, PEACE
But oddly, his ocd doesn't lead him to learn the difference between welding, brazing and soldering.
I would recommend making a checklist for yourself when performing a compressor swap. That way at the end of the day, you know you completed all the tasks required and you can sleep at night. Keep up the good content!
Your toolbox talk at the end is bang on and I’m very much like you...I’m trying to convince my boss that quality not quantity is important for returning customers . I’m an electrician and if any parts fail I replace or repair them...and in my own time bench strip it to see cause of malfunction....I too have sleepless nights due to work...but rarely. Enjoying your video’s.keep up the good work.
Thanks so much! I’m going live on RUclips this evening 6/29/20 @ 5:PM (pacific time) to discuss recent uploads and answer questions from the recent videos and the chat come over and check it out ruclips.net/video/qAVMB2gj6Kc/видео.html
Don't work enough on these things but watching this im learning a lot
the effort in filming and explaining this is priceless. skills all day everyday. much respect
You finally peeled the plastic wrap off your gauge set! Thank you! That always drove me crazy.... Kidding aside, sweet video. Lots of good information!
lol, made me OCD for not having it peeled off...
Wow good job, you even used the Crescent/Adjustable wrenches correctly, Most don't even know. Great Videos by the way, really enjoy the skill and knowledge. Thanks
Never lose that passion . You are making the difference there.
Your work is amazing!!! The fact that you care about your work is priceles. Hope your customers value it.
after getting to the end of this, I do the exact same thing, It Is More About Doing What's Best For The Customer And Not Always About Profit.
I really like how your passion for the trade comes across in your closing remarks. I'm like that. Of course I want to get paid but I more than that I want to do the very best I can do to satisfy the customer.
I couldn't agree more! It doesn't matter what line of work you're in, there are too many check collector who don't give a damn how their work looks, if it will hold up, or about the next person who has to work on it. I'm just not made to produce crap work, sure at times I apply a bandaid to get things working, but I always make sure I come back and make a 100% fix. Trust me, people notice these kinds of things and you'll eventually received your just reward regardless which camp you fall into. Have some pride in your work or find a new line of work you enjoy. Sorry, this kind of turned into a rant.
Of course it happens on a Friday 😂😴😴
I have to respect your patience and thoroughness even given the time and circumstances... Great work bro👌👍
Your videos are great. Love your work ethic and how driven you are for your customers.
You are a total professional ,a rarity of this day and age
it was like a bad dream , and you were trying to come out of it , finally you did it with all your knowledge and common sense !
You did a really good job on this multiple offender. I have learned so much from your videos. Your monologue at the end really hit home for me. I feel the exact same way as you. So many techs are ripping businesses off. If you are upfront with the customer and build that trust by having their best interests at heart the money will follow. If the owner is still a jerk let someone else take them. Eventually you get so busy through your rep that the only reason you get sleepless nights is because youre working so much. Thanks for being real and being an inspiration
Thank you for taking the time to care about your customer I wish more companies had customer “service” in mind not just $$$
Taking applied thermodynamics really cool to see what I'm learning in the real world.
I will be going live on RUclips this evening 8/26/19 @ 5:PM (west coast time) to discuss my most recent uploads and answer questions from emails, RUclips comments and the Live Chat if you can stop by and check it out ruclips.net/video/78ka0zlkAR4/видео.html
Wow talk about full picture diagnostics. You did right by your customer I hope they notice especially since they didn’t loose a single sale in beer after all of that. Great job
If someone doesn’t care they need to find another job. You crush it daily Chris!
Hate days / nights like this. Comes with the job. You did good.
Your level of detail is what I love watching on your videos. Thanks again bud!
These videos remind me when I was starting out in refrigeration in the early seventies. There was a magazine in the UK called RAC which had a section where a field service engineer went through a service call each month. It was a number of years before I could correctly diagnose what the problem was that he was facing, but it was an excellent teaching tool as I was basically self taught.
If only I had access to your videos 47 years ago!
Way to go! nice work, there was a lot of cobbing on that system, before you got there. you can't take it for granted that someone else's work was correct, power heads ect. Again great job!
NEVER LET THE BEER GET WARM!!!!!!
I work in the lawncare industry here in California, based a couple hours from you. during big commission jobs like clearings and multi-part jobs, I shave hours too. And I do go back off hours and make sure that I've done everything as correctly as possible. Thanks for posting and doing what you do. You're a testament to a great tech! Cheers!
welcome to real world contracting, not stooge tail light warranty garbage work
Dude this was an epic service call. You're a man of integrity and your priorities are in the right place. Customer-first mentality will take you far. I would hire you or work for you/with you no question.
(FWIW, I do exactly the same thing - I dwell on my work for days because I want my craftsmanship to be perfect. Sometimes even years later I'll think about jobs I've done and wonder whether everything is still working properly.)
It’s those jobs that keep working flawlessly for 10 years
Hey just wanted to give you a shout out and say you are a great tech and a awsome person to take your time to make a video while working and passing on your knowledge on rack systems and everything u work on (which sometimes makes working even harder lol) I've been in the light/industrial commercial refrigeration felid for about 5yrs and I'm still learning something new everyday . I'm working on my gaining more knowledge on more industrial systems racks, Cascade systems etc etc. Thanks for paying it forward watching your videos inspires me to be a better tech
Back when I worked on refrigeration systems I really would have appreciated learning from someone like you
Good stuff Chris, Making sense of a mess is always a challenge, but you man handled it admirably, Thanks for sharing bud
thanks bud, I will be going live on RUclips this evening 8/5/19 @5:PM (west coast time) to discuss my most recent videos and answer questions from emails, the RUclips comments and the chat, come check it out if you can! ruclips.net/video/cfSKAK6BvSw/видео.html
HVACR Videos
You have a new subscriber bud. You have quality content. You are a true professional.
Thanks! I will be going live on RUclips this evening 12/23/19 @ 5:PM (pacific time) to discuss my most recent uploads and answer questions from emails, RUclips comments and the live chat, come check it out if you can ruclips.net/video/K3iG5q_Q_0U/видео.html
You are totally correct!! Truly professional care and conduct, workmanship quality seems to be dying out! Thank you for giving a good example! And at the same time showing you are not perfect and fixing what you don't see the 1st time!! We are all human and all we can do is our very best! You do that !! Liked !! Subbed !!
I'm a small business owner and technician in Australia, and I feel you. I know all about sleepless nights because even the best technicians, still can second guess themselves, and like you said, it's because we care.
Thanks for you great coverage on HVACR. It's better then watching a movie to us thirst for knowledge Technicians. Cheers.
excellent video. You covered a lot of areas. Even though I've been doing refrigeration work for over 30 yrs. I learned a few things :) You are an inspiration to all.
I work in IT. Appears you're my HVAC equiv. kindred =P Been many an occasion where I went back to a customer site at no cost as a result of giving a shit. Anyone can do the job, very few do it well... =)
I've seen so much screwed up crap in IT over the years it's unreal. Worse yet, every customer seems to know how you should be doing your job.
Lately I've been thinking about getting into HVAC because the brilliant part is nobody knows how this stuff works and they don't question it either.
Great video as always. I plan on transitioning from residential and I totally appreciate your videos. Please keep making. A lot of people are learning more and expanding their horizons with your vids.
That is rediculous, I would have re-wired the whole thing. That previous tech/installer who bypassed everything and originally wired it needs a good beating lol
LSX_ moe I’ve seen a lot of crazy stuff out there. We were all new sometimes it’s the people teaching them
Yes, sometimes it takes less time to rip out all the wires and then put them in right. Otherwise you're just chasing screwed-up circuits for days.
@Len Miller you mean ice machines dont magically create ice? Hell, I just thought you plugged it in and ice comes out! Lmao
There are so much people needing a thorough beating with the shit they messed up.
Rewiring everything is better. But costs time, money. I bet the customer would choose the less money but same functionality option
Great work!!!
IT's nice to know some people still care to do a good job.
I’m very new to this business but I feel the same about integrity and sleepless lights. We’re in a very different market (semi-rural Wisconsin heating and cooling) but, I see a lot of the same issues stemming from techs that just don’t know, care or think. Really lucky to work for people with the knowledge and ethic to strive for that integrity. You remind me of my boss and its good to know we’re not alone.
besides just finding these system repairs interesting, I watch the videos bc you seem like a good/caring guy. Like 9/10 times I’ve dealt with techs for all kinds of things who don’t care/don’t know anything. It’s nice to see a good one in action!
Wow Chris what a days work. I would be brain dead at 3pm. Love your videos, wish i was your apprentices, always learn alot for your videos, thanks for still filming even on a rough day🙏
Good job. I found out over the years that it is fairly common to fix one thing and it leads to other failures of weak parts. I had to replace a compressor 30 feet in the air on Christmas eve for a computer room AC. Thanks for that video.
I will be going live on RUclips this evening 8/5/19 @5:PM (west coast time) to discuss my most recent videos and answer questions from emails, the RUclips comments and the chat, come check it out if you can! ruclips.net/video/cfSKAK6BvSw/видео.html
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going back to some videos I haven't watched yet. WOW great video! Hats off for this one.
Thanks for the video, you do good work and as I'm still learning it's really helpful to see real world examples of situations that I wouldn't normally find myself in
i wish our politicians would follow your work ethic - might solve so many of our countries problems - just glad to know you take pride in your work and treat every job with care.
I feel your pain......I thought I was the only one to have sleepless nights. Super Tech...👍👍
Love your passion and commitment
A great technician will always second guess himself. That’s what makes us great. Self deprecating is a great technician quality!
“Beer: the cause of, and solution to, all of life’s little problems.” - H. Simpson. 😉
great call on beer cooler keep it at 36-40 Awesome job need more people like you in the field.
HVACR, I don't know if you're reading this, but I've seen a lot of "previous companies" jobs done, and billed the customer. Worst thing is, that I've found the same thing from our previous employees, and now we have to do some damage control, to make customer happy. I've used to be an electrician, nowadays fire safety professional. Keep up the good work, and greetings from Finland.
Dude! I love how you explain what your doing and why! And what you may see as a rant at the end, I see as a tech who is committed to his craft! Also, I can relate to the OCD! Really Appreciate ALL your videos!!
Thanks bud!!
Another Larry, Moe and Curly mess up job! Great job fixing it up!
Haha, you actually boiled down what it takes to be a great tech in any field. Those same values are wanted and in short supply in IT, as well. It's most likely why I enjoy watching your videos -- without thinking about it I recognized a similar work ethic. I've learned in my many years (I'm in my 50's) that there are some people you meet and after chatting for a few minutes say, "Yep, I'd work with that dude, no problem. He sounds like he likes to get sh*t done and done right the 1st time." 👍
Not even sure why im watch your videos as i am a well seasoned wood flooring technician by trade, however i do for what ever reason enjoy watching your videos. You mentioned at the end of this one about taking care of the customers, even shaving hours to cut the cost sometimes, i find my self doing the same thing in my line of work.any way just wanted to say nice work on the videos and thank you.. stay safe man
The entire video was excellent, but really appreciate your ending monologue, I agree with you 100%👍
Great video. It is right, one thing is working just to get a pay check and another thing is working on what you like because you are passionate about it and that you really care.
The original salesman sold them a unit that was a freezer. Then the Tech did a crap job installing it. Pretty Standard Work. Great Effort on your part turning a Freezer into a Cooler. Well done.
I find myself overthinking the previous job all the time, I'm guilty of it too. Great stuff love the videos.
After starting out in the commercial side barely four months ago, I’m now with a bigger company that only does commercial and refrigeration. I’m 25 still new with only 3 years experience but I’m very fascinated with refrigeration and service in general. Looking at your videos and hearing how you feel about the industry,reputation and performance. I just have to say all I want to do is become a great tech just like you I pray you keep accomplishing more brotha thanks and god bless you and your family🙏✊🏽