NOTES: As I mentioned in the video, I did try lifting the TDP and even overclocking, and I think my best result was about 3500 in Time Spy. A good uplift, certainly, but still about 850 points short of the average. Sorry for the swear at the end, but I really felt it 🙂
If the prayer and the underwear didn't do it this cards just dust in the wind my friend ;) - - I'm sure I speak for the whole community when I say this, thanks for your hardwork! - Chris
That's proof to me that sometimes, less is more. Good on you for seeing the whole troubleshooting process through. It turned into a much more interesting video than yet another review of some product I'm not going to buy anyway.
He didn’t do anything right. If you’re having such a massive problem, that isn’t the same as normal users, then you reinstall. To not do so, is pretty wild.
@emlyndewar You can, and I did for mine, but it's *extremely* inconvenient for almost every user to perform a fresh install of their OS. I didn't have much left to my digital name when I did it, so I wasn't phased, but there are plenty of people who would have issues doing that, either out of stupidity or no extra backups. It's not the IT way, and for Iceberg, I would assume that he should have given it a try first, but for most normal people, it's a death sentence to their data. Going forward, he could have an image of a clean Windows install with nothing other than the basics and use that for videos like this. That seems like a good option.
The german creator "Rawiioli" has the same issue with his asrock challenger. He also has an lp a380 from asrock wich works as expected. Something seems to be wrong with the challenger version
@@And-vx6ry It's a media server, so I don't re-encode in AV1. Hardware encoding will never give the quality I need. I usually grab 4k DV remuxes. The transcode is usually h265 to h265 or h264 when friends connect to my server who don't have compatible device. AV1 does work, but I don't have enough clients that support hardware decode and I'm not bandwidth limited where I have those clients (home network). You wouldn't want to re-encode h264 to AV1 anyway, that's a massive quality loss. Either you encode raw captures in AV1 or you get raw blu-rays, which are h265 (when talking 4k) and encode from source - hardware encode would yield terrible results here.
Even if this video wasn't the one you wanted to make, I think its a valuable reminder of how you can do everything right and have it all go wrong when it comes to DIY PCs. So don't kick yourself too hard and thanks for the reminder
The issues isn't about DIY PCs, the real issue is the Intel card is crap (and to some degree PEBKAC). Bottom line. He could have done this using an NV or AMD card and it would have been built no issues. Though I do acknowledge that if you're a noob builder tons can go wrong for you, specially now that people don't read first (like instruction manuals) before doing anything.
@@pkpnyt4711didn't he say that he wants to review the A380, though? because using an Nvidia or AMD card certainly is not a way to review an Intel card...
@jamesbrendan5170 I'm responding to the post lucius6950x made. I'm not responding to wanting to make a video about the a380. He said you can do everything right and have it go all wrong when it comes to DIY PCs. It's a statement that only applies to the intel card and not all DIY PCs.
At 3:07, you can see a slight peak in the “Showing results from the same hardware” graph near where your average score is. This might give an indication that something is wrong with the A380 in general that remains undetected.
Damn, good shout. I missed that. Makes me wish I had industry contacts, it would be good to get a bunch of cards to see how much sample variation there is.
If you werent overseas and shipping wasnt more than the graphics card itself i would have loved to get you another just so I dont spend the next 6 months wondering. lol@@IcebergTech
you sir, are much more dedicated then I am my Dad had a similar issue with a 3080ti, instead of jumping through 10000 hoops to fix it, I just had him RMA it and hes used what seems to be the same GPU happily for over a year now, I could not imagine going through all that work myself unless the GPU is out of its warranty period, and even then by the time a GPU reaches that point I could probably just sell it off for parts and buy a used one for not to much money, especially a GPU as low end as the a380
Eh, if I hadn't made something of the A380 then it would have been the fourth video I had to postpone or cancel due to hardware issues in a month. So, it's less "dedication" and more "desperation".... 😥
@@IcebergTech i believe techy people call it professionalism :) thanks for your work, your job is to show us the work and results, not what we'd like to see like some clickbaity million dollar company *coughLTT*cough
@@IcebergTech yea that's understandable, I didnt come from the perspective of a content creator, just a techie who's ends up the family's personal tech support
I have an Arc A380 in my system as a dedicated AV-1 encoder. As I already had an RX 6900 XT, it seemed like a good choice for a cheap, drop in stop gap. For that purpose, it has worked amazingly well. It did take me a while to get my settings fine-tuned in OBS. It just didn't make sense to pay nearly a grand for an upgrade to a 7900 XT just for the encoder when the gaming performance difference between the 6900 XT is practically within margin of error.
I had an issue with my now old Gigabyte OC GT 1030 GDDR5 where, for some unknown reason, the wattage would just drop drammatically from the usual 30w during gameplay to something like 15-18w. This made some games completely unplayeable, especially No Man's Sky, where it would be running at 4fps at 1080p. A friend of mine with the EVGA (RIP) GDDR5 version didn't have this issue. And he also had way lower temps, not going above 60°C on an SFF case where i would usually get even 80°C. I thought my old CPU was the problem, but now that I upgraded to a R5 3600 I still have the same issue. My workaround? Getting a 6600XT. Now all games run fine! I honestly have no idea on how to help you mate, still very interesting video and keep up the work!
It is. I'm almost certain that everyone doing driver development at AXG is testing Arc on 12th Gen and later CPUs with fresh Windows or Linux installs. Buying Arc for any other platform is asking for bugaboos to pop up.
So, first thing I would do is pull the fan and heatsink and replace the stock thermal paste with something reasonably high-quality. I'd also check tolerances, ensuring that the heatsink is making appropriate contact with the GPU and that any thermal pads don't have tolerance issues. I had a GTX1060 6GB from Galax that had very similar problems: it came down to the GPU underclocking itself for thermal protection reasons (specifically it should have been clocking at around 1820MHz at steady state with a stable temp around 74c, but was instead bouncing of thermal max at 83c and down clocking to ~1500Mhz). It turned out that the entire heatsink assembly wasn't making proper contact with the core or thermal pads. I had to slightly file down the standoffs so the assembly would make proper contact. Once I did this, temps dropped exactly in line with the other identical Galax 1060 in the same machine (the machine is used for CUDA compute experiments and development). I wouldn't be surprised if a bunch of these cards were pumped out with poorly machined heatsinks. The other possibility is that these cards might have a problem vbios implementation. I would check the vbios info matches whatever is supplied with the latest driver (Intel flashes firmware, theoretically, with installation). However, there are caveats, one of which is if the firmware update doesn't succeed (on a specific system) then it doesn't attempt the firmware update again. I doubt this is the issue, but it's worth looking into - there's a good thread on the subject on TechPowerUp's forums.
@@oguzhanakdogan9787 Yeah, just feels like it's some kind of thermal issue - I'd be surprised if that specific card had a borked GPU core, especially since others have commended on a German fellow seeing the same issue. Hopefully there's a resolution to this issue, as I'd be interested to know what's wrong with it.
I wonder if running A380 on Linux would give a different results, since Intel drivers are open-source and those on Linux are usually more ahead the curve than those on Microsoft platform.
I think you're the first person I've seen try to use this for gaming. Everyone else seems to buy this for video transcoding. Streaming encodes and media servers like plex and jellyfin. For the price it's fantastic for those purposes and way more value than a workstation card like a Quadro for 5-6x more. It runs entirely on PCIE power so 75w. For gaming though, you're shooting the moon man but your effort was good.
The Arc A380 is the best hardware AV1 encoder around at this point in time. That is the one thing it is really good. The encoder gives good results and the card uses little power. But your introduction is great. The typical user for a budget GPU would also have a budget CPU. Which is why the cutdown on the RX 6400 and RX 6500 XT hurts so much. Typical users for these systems would be on a PCIe 3 board, so those 4 PCIe lanes will be noticeable. Depending on the game it can lose up to 40% of the performance the card could offer. But your troubleshooting is on point. Even rolling back drivers and disabling reBAR. Despite the usual recommendation to use the latest driver and having reBAR on, sometimes things are just weird and the opposite works. Even going to other platforms. You did everything right with troubleshooting. The only other thing I could think of is that either you ended up with a bad card, or it doesn't clock how it should.
Its good to see someone else verify what ive gone through with this card. Ive gone through this whole process going insane and thinking to the point that the gpu needed to be rma. I thought i could upgrade to the cpu you have and now i see that wont fix it. So maybe get a different varient of the a380. Like the sparkle.
Hey man, just wanted to say I stumbled on your channel with this video and just bingewatched your last years worth of content. You put out great videos. Please keep this up!
I'm still watching the video, but the one issue I had with the A380 was that it didnt boot with my 2500k system. I still use it every once in a while in my rendering system with my 12700k to use at the same time with my UHD graphics
I am really hopeful the next iteration of arc gpu's is much more competitive with nvidia and amd on the higher end so we can see mainly nvidia's hand forced to drop prices back to more a sane msrp.
I had similar issues with my Challenger 6750 XT but it was heat not performance. I had to cut the power limit to 190w (with an -75mv under volt) to keep the junction temp from hitting 105. RMAed it and the replacement works as intended. I think ASRock has some quality control issues although I would still look at an Intel PCIe gen 4 setup just in case.
My msi 6700xt mech x2 had similar issues out the box, i ended up re applying thermal past to it and getting some good thermal pads for it from thermal grizzly never went over 65c with a undervolt and slight oc. I have a asrock 6950xt oc formula now and it never exhibited these problems period, would be little concerned if it did as this card is overbuilt as far as heatsinks go.
@@wolffangalchemist I thought about re-pasting the card but I've never done it before and didn't want to screw up the warranty. I bought this particular card based on multiple reviews that said the cooling on it was excellent. The new card with an undervolt and mild overclock never gets close to 90c junction temp even after hours of play.
I had a weird issue with my 6800xt which caused usage to peak at 60% and I ended up resolving by reinstalling windows. Basically went through the same list as you with diagnosing before finally biting the bullet with windows reinstall. Definitely software end of things for me.
I understand the struggles man. I had a rx 5600 xt that plagued me with issues for years. I've now got a rx 6700xt and now i have a stable system i understand how bad and annoying the old card was.
I ended up building a whole new system just so my arc a380 would work. Upon completion of the build, I decided to experiment a little and put my rtx 3060 in the new pc to see how it compared to my old gaming rig, and it was WAY faster than my previous machine. So much faster, I couldn't justify taking it out and only using the new pc only for the a380's av1 encoding. As it stands now, I have the rtx 3060 PLUS the a380 installed on my msi z690 pro with a 12600k cpu. I can now play AND stream on the same pc in 4k@60fps. Nvidia and intel must have some kind of secret sauce, because this combination has resulted in the sum being more than the parts. I guess it has to do with their sharing gpu ram, or something. No driver conflicts, no issues, just a dramatically better experience gaming and streaming. Not to mention, only needing one pc to do the work previously done by two. As much as I had grown to despise the a380, it did end up being the catalyst for my best upgrade yet.
That means you now have a great streaming setup. The A380 is indeed really good at AV1 encoding, but just too weak for gaming. For new, demanding games it's simply too slow, and for older games it lacks hardware support for D3D 9
Check the PCIE link speed while a benchmark is running. You might need to mess with some ASPM settings in BIOS. But I’m pretty sure that the cards power delivery is faulty. Sometimes the VRM is (or go) faulty leading to card being throttled without anything being seemingly wrong.
I don't have any of the games you benchmarked but did run Shadow of the Tomb Raider with my A380 (same brand) on a 5600G cpu. At 1080p High settings with Intel XeSS on Balanced, I got an average FPS of 73. That compares reasonably with what ETA Prime got with the low profile version. He used a much more powerful CPU with the 7700X but my drivers were just updated today and his were at least a couple of months older.
The fact that nothing changes between rebar off and on makes me think it's a windows problem, like rebar is enabled in bios but for some reason not in windows. Someone else mentioned checking the PCI-E bandwidth in GPU-Z, it is entirely possible that the GPU and motherboard(s) aren't playing nice with eachother, though I feel like that shouldn't be the case when you've tested three different ones with the same results. Could be a bugged V-BIOS as well.
I had the same Issue once with an rx570 4GB on a AMD System. The solution was enabling PCIE ASPM from auto to L0s L1 in bios. It turned out the GPU was always in L1 mode and was running on Powersave and couldn't switch to full Power. Hope it helps.
Tech powerup puts the a380 at around rx 6400xt/gtx 1650 performance, so it seems to be at least common performance. I might say the card isn't pulling it's full 75 tdp, but the clocks look like it's where it's supposed to be.
Definitely a problematic GPU given that you've tried every steps I would've tried as well before getting to that conclusion. My first guess would be a VRAM issue, I've had graphics cards underperform when they had even a single VRAM chip not working as intended, where swapping that chip fixed issues. Although it's rare. But if it was the GPU itself, I think there would be artifacts and such, not impossible though. Could be a power delivery issue too perhaps ?
The a380 is going to be a golden card for dedicated streaming builds, Intel Arc is most useful for their encoders. Intel's H.264, H265 and even AV1 is visually on par or superior to Nvidia's encoding.
And I wouldn't even mind throwing one in if I'd stream. Currrently running a geforce paired with the integrated Intel graphics without issues. Allows me to connect more monitors and have a dedicated encoder that does nothing else.
yeah i could never recommend this card for gaming, except maybe the low profile version for really old PCs… I use it for very cheap and excellent media encoding as well as AV1. QSV has gotten very good over the years and the A380 works beautifully as an encoding card alongside my dedicated gaming card.
@@goryramsy it just runs in an older generation. Runs just fine in my 2004 dell optiplex. Obviously doesn’t run at its fullest potential but it’s much better than something like a GT 710
@@joefog964 I know. I have an A380 in my main rig for encoding and I have rebar on. I'm saying that in an old SFF Optiplex, the low profile version is really good when compared to the GT 710 (another half height card). Even without rebar or PCIe 4. That's my point.
This might be a stretch to far (and also probably very costly) but i would suggest trying intel cpu with DDR5, intel doesn't really seems to be that friendly with amd which shows through their software refusing to accurately report it clock speed or even utilization, maybe an i5-13400f + some ddr5 would be better?
Hello! I'm a big fan of your videos, and I've been binging them lately. Would love to see a video on the E5-1650 or 1660 v4's and a potential comparison to the 2667 v4, 1680 v2 or any other X99 or Xeon chips!!
Welp, I can't say that I didn't expect that. Arc in general is a case of "Works on my machine!" if it does exceptionally well or better than expected, and "Completely busted" if it does not. As someone who has owned an A380 for a year at this point, it has been a up and down ride over the last year as Intel plays catch-up with the others. As far as media encoding goes, it's the best bang for buck GPU out there, especially in the low-profile model that doesn't require extra power. It's *the* reason to buy the GPU and I was initially using it to convert my BD library to AV1 until I got lazy. For gaming however... I mean... it does it... 95% of the time... which is better than launch. Frankly, when I saw your CP2077 numbers, I thought everything looked okay because that's about what I was getting with it on the same settings sans FSR/XESS, though I haven't played in forever. Then I looked at the other numbers and kinda did a double take. I haven't touched RE4 outside the demo because I'm broke, but with my overclock, I could get 50+ FPS before it crashed, which doesn't sound great at all now that I think about it, but 30 seems low. There's been a few times where I've been pleasantly surprised by the performance of the A380, but I realize that I am very easily in the minority and I've had to completely reinstall Windows 10 to get it functioning back in the dark ages of overwhelmingly bad drivers. Frankly, there's a *lot* of questions about Arc's performance that even to this day, leaves people in the dark. There's times where it punches way above its weight and does great, there's unexplained weaknesses that seem way below their potential. There's rumors of CPU overhead. There's reports that Alchemist was Raja's attempt at making Vega 2.0. There's the fact that just about every major driver release updates the firmware and if something goes wrong during that, then you're up a creek without a paddle. And since Arc isn't all that popular, all this information and more is buried across multiple forums, subreddits, discord channels and more, almost certain to never be found by anyone wanting or needing the information unless they go down a rabbit hole. And Intel AXG keeps mum. Sure, they're doing a syspheian task of catching up to twenty years of driver development admirably, but there's almost no word from them about Arc otherwise. They're probably trying to make sure that Meteor Lake's launch, which includes Alchemist GPUs on die, isn't going to be a travesty like the original launch, because unlike discrete GPUs, where someone presumably has a basic idea on what they're getting, laptops rarely have that savvy of a base. I can't blame you or anyone else for a bad experience with Arc or the A380. It's a new take on the old days, where you can get a lot of bang for your buck, but only for specific purposes and only if you jump through hoops. Also, those TimeSpy and FireStrike numbers are probably *horrifically* skewed by the low number of benchmarks, the people doing the benchmarks being OC'ers by heart, and the fact that Intel does disproportionately well in synthetic benchmarks (22 in TS graphics and No.1 FS graphics score, I have a useless achievement to my name!🥲) There's times with my A380 that I was on the heels of an RX590 with Geekbench. The guy with the top overall score, ScatterBencher, has like 5 results and used a waterblock with the best version of the card.
I had it happened to me more than a decade ago with a Radeon 9600 Pro. After cleaning and replacing the old/dried thermal paste, the card still worked fine, but somehow its performance was dragged down to a level of the 9600 non-pro. No matter what I did on the SW side, it just could not regain the original performance it had. So I returned the card and got a replacement that worked perfectly. I suspect it might be really a HW issue rather than software, but still don't know exactly why till thia day... I think you should RMA and get e replacement then
Was it perhaps one of the 9600 Pro with 200 MHz /400 MT/s memory? Normal would be 300 MHz / 600 MT/s, but some manufacturers did slower cards for some reason. At least they were cheaper to offset that.
@@HappyBeezerStudios It was the Asus 9600 Pro with the standard clock speed (400Mhz core / 300Mhz - 600 DDR), and I even checked and confirmed it was running at that speed, even after I replaced the thermal paste, but somehow the card could not regain the performance it was originally shipped with :( So I guess I must have damaged the core somehow... and a few weeks later, it did die... But fortunately it was still under warranty, and I got a 9600 XT as a replacement (it was not new, but working fine till I built a new PC)
Dumb idea I'm sure, but could you try flashing some other bios to the card to see if something magically starts working. This sounds like someone screwed up something when they made that particular card revision.
I think it is an issue with that particular GPU. I have not tested that GPU but I have had similar issues with other cards. Changing brands made a difference.
As someone already pointed out I'm pretty sure the problem is that a higher end card somehow got dumped into 3DMark's scores as an A380. That's why there's 2 peaks for results on the "Showing results from same hardware". This is probably just a case of confirmation bias leading you down a rabbit hole where there's something wrong with the card or drivers.
This isnt a review or a rant... Its a just over 10 minute shovelware video :) Really sounds like an insane amount of time. Im amazed for trudged your way through it .
Wow! Thanks for the video, looks like there might be a problem with that card! I have an AsRock Challenger RX6800 which consistently clocks much higher scores than the average, I wonder if they just have loose tolerances on some cards.
Awesome information, very unique style of illumination onto the industry I'm just getting into more seriously. You're great man, smooth humor and your videos have a story esque guidance to them. You do great work man we all love it
I wouldn't mind playing with one of these in my media server, see how well it can do transcoding, but at the price, I'll stick to CPU transcoding for a while
Might be just bad silicon. Sometimes stuff slips past QC. I'd trye xchanging it and getting a new one if possible. If hardware is broken, it's broken. Happens, but thankfully rarely.
I assume you ensured the GPU and/or vram weren't running below spec for some reason? Just the other day the Afterburner power bar on my 2080 Ti was somehow set to 30%, more than halving my gaming performance.
Pc parts have slight differences when being manufactured. You might get a 7600x that preforms closely to a bad preforming 7700x or a 4060 ti thats close to a 4070
That has always been the case, but the difference shouldn't take away a third of it's performance. His results constantly sat around 3000-3100 GPU score in TimeSpy, but the typical result for a A380 on a 5600X should be around 4500 points, with the average being 4656 Yes, I know it's a synthetic test, but that means there should be even less variation due to randomness. They should all sit in the same 5-10% range. And the A380 doesn't have any huge boost range, they all run on 2000 MHz flat.
Well , if an ARC is with R Bar off as fast as with R Bar on than something is wrong . I would try a Game which is known to benefit from R Bar on ARC a lot only to see if R Bar make a difference on your System . Personally i would install a new Bios or at least clear CMOS . My bet is R Bar , you can check with GPU-Z if its enabled or not .
As I'm just an enthusiast, I don't usually bother with synthetics. As I'm a complete dork, I don't run a lot of games that benchmarky types do. I have my a380 in my secondary system... and this seems, well, bad compared to my results. I do run Afterburner, as I like to know where I sit... However, I'm a cRPG geek - so Baldur's Gate 3 is about as close as I come to modern testing. I average about 40-60 fps at high settings with some features rolled back. I can pull solid 60+ in games like Grim Dawn or other almost modern aRPGs. I can do 60+ in the Pathfinder games, and stuff like Pillars of Eternity runs over 100 fps. I built a quirky computer though, because I found this old (2006) era Antec case with blue LEDs built in... and I thought, "Gee whiz, maybe I should make a Last Pentium Build" with an aesthetic that resembles the last time anyone took that name seriously. G7400 Pentium Gold. 6000mhz DDR5. SATA SSD (I haven't put an NVME in it yet), retro 1600x1200 75hz CRT monitor with Startech adapter. ASUS business class motherboard (Q670? It's the best of the class, which isn't saying much, my DDR5 6000 runs at 4800 with XMP, I can't get much more stable with the poor Pentium). This machine has far exceeded my expectations, which - honestly - may be low. My 10600k with RX6600 system does completely annihilate it. Maybe you got a bad card? I have the exact same model, and I do run a modest overclock - and I do also get occasional crashes - but it's my hobby 'fun computer' as opposed to the PC that those who could care less in my household use. I'm sorry Arc gave you a hard time, but I suppose this is early adopter syndrome - and I will do whatever I can to end the two brand dichotomy that has been plaguing the market for the last 20 years...
While this may not have been the video you were hoping to make I learned something new from it so I appreciate all of your hard work that you put into making this video. Although I may not know anything it sounds like you might have a defective GPU good sir. Hopefully thats the only thing thats wrong with it.
If this is in the video already, sorry if I missed. But did you happen to check how many PCIe lanes the GPU was using in GPU-Z? It's possible it's being throttled by bandwidth. True dedication though! Nice video
faulty card would be my guess. I have the asrock phantom gaming Arc a770 OC card and it worked extremely well on my AMD 5900x system. (Well above expectations to be fair) and performed just above my rtx 2070 super in my old I 6th gen intel 17 6700 system. But it also struggles on that same system in some games. That it performed well on in the AMD build.
Iceberg. Youre my favorite youtuber. Love your editing, and this may sound weird but your smaller viewerbase makes your vids feel more homely, if that soinds right. Hahaha. Your style is a bit similar to ahoy, too
i think you tried almost everything, the only thing left is to try it on a newer platform (Zen4 Alder/Raptor lake) and a fresh windows 10/11 install (i heard that some driver issues can't be fixed with ddu)
@@emlyndewar yeah he got frustrated, but to his defence this issue is a tricky one and he doesn't have a lot of platforms to test and the gpu could be faulty
@@mehdimido5270 I think spending (what sounds like) hours chasing a solution, rather than just blitzing it and starting fresh is wild. It's lovely when you actually fix an issue, but everything IT should be viewed in time. Which will be faster, chasing your tail or sorting the problem?
@@mehdimido5270 I like this channel. I'm just not sure sure why he tried literally everything else in this video. Could be that a windows install doesn't even fix it, but the point is it would eliminate everything else. There would be no more excuses for the card afterwards.
What is your temp using the AIO? I'm currently rocking 5700x with asus tuf motherboard, using 360 AIO from thermalright. My idle temp around 35-45, when opening or closing a program it jump to 60. But when I'm gaming the temp stay stable at around 55-65 degree. Is this normal temp?
Yeah, that sounds pretty normal from my Zen 3 experience. I have a custom profile running a little bit quieter than usual, so I’m frequently idling in the high 40s.
I recently got myself a Arc A750 and noticed that there were a good few times when things didn't run as smoothly as it should. This might be common knowledge all I know but, I found out that when it comes to the Arc series of GPU's it prefers DX12 or Vulkan and apparently emulates DX11, 10 and 9 VERY badly. Theres a few channels here and there who show off how to force DX12 and Vulkan in some games and the difference is night and day. Even games like Elder Scrolls Oblivion went from 120fps with a stutter to almost 300fps smooth as butter in some videos. I'm honestly not sure if this is the case for the tests made but I mean, could be something to look into maybe? Either way, this isn't giving me high hopes for the Arc series suddenly, I'm already let down about how they still don't have VR content working, but I'm keeping my fingers crossed for now that I invested into some something that will work well then fail.
Aside from strictly being used for encode/decode workloads, I could see the A380 being a suitable replacement for someone with, say, a GDDR5 based GT 1030 (don’t even get me started on the DDR4 variant lol). The only issue I could see is that people in that audience are likely using older platforms (such as a Haswell i5 or i7) and as such would be limited to a PCIe 3.0 interface & no ReBAR support (without tinkering with the BIOS at least). That being said, it’s still often outclassed by the RX 580 and 1650 Super, even with an extra 2GB of VRAM vs the latter. So honestly the 580/1650 Super are probably the “best” GPUs you can buy for $100 or less (used anyway) and still toss into a system on an older platform. That, or go for a used RX 6600 and get 2060 Super-esque levels of raster performance for around $150-160, give or take a few dollars. Not only would it be a better “long term” choice, but it even plays fairly well with PCIe 3.0 systems. My friend running a 5600G upgraded from an RX 5500 to the 6600 and was pretty impressed with the improvement.
People clown the GT 1030, but it's a little monster in the right usage. I paired mine with a Pentium G7400, 8GB DDR4-3200, and an NVME drive inside an In-Win BP655 case for my retro console emulator, and it's awesome. Of course I also am referring to the D5 variant, the D4 one isn't even worth mentioning.
@@mariastevens6406 yeah it’s not inherently “bad” for what it is. Definitely more than just a video adapter, just not by a whole lot. It’s honestly not all that far from the K4000M 4GB (with the GTX 675MX BIOS flashed onto it, since they are exactly the same silicon) that is in my 10 y/o Dell Precision M6700, now used exclusively by my oldest son (also 10 y/o lol). Aside from the BIOS flash, I’ve also repasted everything with MX-4 (personal preference) and have the GPU OC’ed by like +275 core +300 mem; cooling on that thing was seriously overbuilt so it actually manages to run (some) modern titles at 900p medium and older ones at 1080p low without pushing beyond 70c. The i7-3720QM and 16GB of RAM also help keep everything mostly GPU-bound, but it’s intended use has been as a nice little emulator box/retro gaming console. In particular my son has been having a blast playing DBZ Budokai Tenkaichi 3 via PCSX2. Btw the G7400 is literally the most powerful dual-core ever made (outside of taking a 13900KS/14900K and disabling 6P & 16E) but you know what I mean lol. What OS are you using for it?
@@couriersix2443 I run RetroArch on Linux, so on top of being incredibly power efficient, the hardware also doesn't run with a whole lot of overhead. Sure, the GT 1030 isn't as powerful to match the G7400, but I paired them more so the graphics are overkill and the CPU still has overhead without producing a whole lot. I repaste everything with Noctua's H1, and have an NH-l9i with a 25mm thick fan on it instead of the 15mm thick one.
I had some issues with the LP one, used it on a Dell Precision 3240 compact, i5 10500 with 32GB of RAM, first it didn't run my Doom 2016 games very well, it was so slow, then Jedi: Fallen Order didn't work. First, the problem was drivers conflicting because I had an RTX a2000 on it. Because I was doing some experiments, I made a clean install of Windows, this time with the a380, installed drivers, at first, I was happy that Jedi: Fallen Order was working in 1080p medium settings, but then... I realized the card was overheating a lot, that was one problem, then, Injustice 2 didn't run well, it was so slow, until I had to drop the resolution to 720p, it started working, then MK 11, same thing, but the overheating was concerning, until I tried launching Batman: Arkham Knight, it didn't launch at all... so I stopped using the card, put the RTX a2000 again and had no issues at all running all the games in 1080p, and it didn't overheat... I want to give it another try because of the updated drivers that said it boosted the performance, but after watching this video, I guess that I have to think it twice, but I'll test it with another PC that has rebar and hoping for the best.
I have had best results with 10th Gen and 12th Gen i3’s man But I’m gonna probably go back to my Nvidia GeForce GTX 1650 for the future And just go low profile My rig now as it sits Intel Core i3 10105 Intel Arc A380 32 GB Silcon Power RAM Intel Killer PCIe WiFi Card Killer E3100U USB Network Card Intel 670p 2 TB SSD Asus Prime Motherboard Nvidia GeForce GTX 1630 for PhysX These Arc GPUs are very interesting cards I’ve had a lot of good luck with it Problem is mines full height And so is the GTX 1630 So I’m probably gonna have to drop both for the GTX 1650 To go low profile Awesome video either way This card is a pain in the rear btw Because I have an A750 That I’ve had no luck with I just gave up and went back to my old rig til I scrounge up some money
I know this might sound dumb to some people. In Windows under device manager, did you disable all the other audio devices, except for the one you use to play sound through? I use a Xonar Phoebus sound card, so I have High Definition Audio Device(onboard Realtek) and AMD High Definition Audio Device disabled. (RTX 3070, no audio drivers installed.) For me, this cleared up some stuttering and a slight increase in frames per second, when playing games.
I bought a Rx7600 and from the start it was slower and hotter and even using more than 180w I tried undervolting and it crashed immediately and downclocked helped a bit but then again I am not getting the Full Rx7600 perf so I returned it and got another Rx7600 with zero of those previous issues. Could be defective silicone...
NOTES:
As I mentioned in the video, I did try lifting the TDP and even overclocking, and I think my best result was about 3500 in Time Spy. A good uplift, certainly, but still about 850 points short of the average.
Sorry for the swear at the end, but I really felt it 🙂
If the prayer and the underwear didn't do it this cards just dust in the wind my friend ;) - - I'm sure I speak for the whole community when I say this, thanks for your hardwork! - Chris
id put a psu cpu this thing tower together but im pretty sure it would just be a vacuum cleaner if the psu was at the bottom.
the swear at the end was there just to set the mood, don't be sorry, it was funny
just a thought probs won't solve the problem but when you DDU you have ticked the option to not install window display drivers right?
I'd replace the GPU, if it's faulty that's it. If nobody else has that problem or when you replace it it doesn't happen again that's it.
I think the gpu works as intended. It did challenge you after all.
lol
😆😉
Lol, this got me, nice one
🤣🤣🤣🤣🤣🤣🤣🤣
It's in the name
That's proof to me that sometimes, less is more. Good on you for seeing the whole troubleshooting process through. It turned into a much more interesting video than yet another review of some product I'm not going to buy anyway.
He didn’t do anything right. If you’re having such a massive problem, that isn’t the same as normal users, then you reinstall. To not do so, is pretty wild.
lol
@emlyndewar You can, and I did for mine, but it's *extremely* inconvenient for almost every user to perform a fresh install of their OS. I didn't have much left to my digital name when I did it, so I wasn't phased, but there are plenty of people who would have issues doing that, either out of stupidity or no extra backups. It's not the IT way, and for Iceberg, I would assume that he should have given it a try first, but for most normal people, it's a death sentence to their data.
Going forward, he could have an image of a clean Windows install with nothing other than the basics and use that for videos like this. That seems like a good option.
The german creator "Rawiioli" has the same issue with his asrock challenger. He also has an lp a380 from asrock wich works as expected. Something seems to be wrong with the challenger version
I’m getting an lp a380, good to hear there aren’t any issues there
well its ashrock overheating classic, sure they make the smallest gpus, that comes also at a price( non existent heatsink)
@nsreturn1365 all of the benchmarks show it hitting only 60c
Tho interestingly power usage is half of the tdp consistently
not surprised, asrock products are dog shit
However, I have a Challenger A380 and as far as I can tell, it worked fine when I did gaming tests with it.
This sweet baby has been going strong in my media server as a transcode GPU for a year or so. Very happy with it - but that's its only purpose.
I use that in my media server too!
It`s also cool that I can play light games on my projector too
I got one for my plex server and it's great.
How many fps can it do in coverting 4k 120fps 1440p 120fps from h264 to av1 ?
@@And-vx6ry It's a media server, so I don't re-encode in AV1. Hardware encoding will never give the quality I need. I usually grab 4k DV remuxes. The transcode is usually h265 to h265 or h264 when friends connect to my server who don't have compatible device.
AV1 does work, but I don't have enough clients that support hardware decode and I'm not bandwidth limited where I have those clients (home network).
You wouldn't want to re-encode h264 to AV1 anyway, that's a massive quality loss. Either you encode raw captures in AV1 or you get raw blu-rays, which are h265 (when talking 4k) and encode from source - hardware encode would yield terrible results here.
@@b0ne91I thought AV1 had better videos quality than h264 and h265 at a smaller files size
Even if this video wasn't the one you wanted to make, I think its a valuable reminder of how you can do everything right and have it all go wrong when it comes to DIY PCs. So don't kick yourself too hard and thanks for the reminder
yea bro so true, my damn diy build sometime turns on, sometimes don't, and sometimes don't even turn off unless i pulled plug...
The issues isn't about DIY PCs, the real issue is the Intel card is crap (and to some degree PEBKAC). Bottom line. He could have done this using an NV or AMD card and it would have been built no issues. Though I do acknowledge that if you're a noob builder tons can go wrong for you, specially now that people don't read first (like instruction manuals) before doing anything.
@@pkpnyt4711didn't he say that he wants to review the A380, though? because using an Nvidia or AMD card certainly is not a way to review an Intel card...
@jamesbrendan5170 I'm responding to the post lucius6950x made. I'm not responding to wanting to make a video about the a380. He said you can do everything right and have it go all wrong when it comes to DIY PCs. It's a statement that only applies to the intel card and not all DIY PCs.
At 3:07, you can see a slight peak in the “Showing results from the same hardware” graph near where your average score is. This might give an indication that something is wrong with the A380 in general that remains undetected.
Damn, good shout. I missed that. Makes me wish I had industry contacts, it would be good to get a bunch of cards to see how much sample variation there is.
If you werent overseas and shipping wasnt more than the graphics card itself i would have loved to get you another just so I dont spend the next 6 months wondering. lol@@IcebergTech
you sir, are much more dedicated then I am
my Dad had a similar issue with a 3080ti, instead of jumping through 10000 hoops to fix it, I just had him RMA it and hes used what seems to be the same GPU happily for over a year now, I could not imagine going through all that work myself unless the GPU is out of its warranty period, and even then by the time a GPU reaches that point I could probably just sell it off for parts and buy a used one for not to much money, especially a GPU as low end as the a380
Eh, if I hadn't made something of the A380 then it would have been the fourth video I had to postpone or cancel due to hardware issues in a month. So, it's less "dedication" and more "desperation".... 😥
@@IcebergTechSometimes you gotta do it
@@IcebergTech i believe techy people call it professionalism :) thanks for your work, your job is to show us the work and results, not what we'd like to see like some clickbaity million dollar company *coughLTT*cough
@@IcebergTech yea that's understandable, I didnt come from the perspective of a content creator, just a techie who's ends up the family's personal tech support
I very much doubt the 3080Ti's issues were in any way similar to these A380 issues.
Such a profound opening, well done
I have an Arc A380 in my system as a dedicated AV-1 encoder. As I already had an RX 6900 XT, it seemed like a good choice for a cheap, drop in stop gap. For that purpose, it has worked amazingly well. It did take me a while to get my settings fine-tuned in OBS. It just didn't make sense to pay nearly a grand for an upgrade to a 7900 XT just for the encoder when the gaming performance difference between the 6900 XT is practically within margin of error.
i'm thinking of getting it just for av1, how is it so far?
@@mikehank2896 It works really well. Just like a drop in encoder really. I use it with OBS and just choose the encoder and go.
This video was great. No benchmarks, stats, and little gameplay but your editing and commentary rocks.
this video still made my day Iceberg🤣 hope you do get a replacement and that it "works" better... but as always, look forward to your next video!!!
Iceberg has such a w editing style
I had an issue with my now old Gigabyte OC GT 1030 GDDR5 where, for some unknown reason, the wattage would just drop drammatically from the usual 30w during gameplay to something like 15-18w. This made some games completely unplayeable, especially No Man's Sky, where it would be running at 4fps at 1080p. A friend of mine with the EVGA (RIP) GDDR5 version didn't have this issue. And he also had way lower temps, not going above 60°C on an SFF case where i would usually get even 80°C.
I thought my old CPU was the problem, but now that I upgraded to a R5 3600 I still have the same issue. My workaround? Getting a 6600XT. Now all games run fine!
I honestly have no idea on how to help you mate, still very interesting video and keep up the work!
Probably power throttling because of high temps. It's likely the memory didn't have any cooling and was reaching 100º.
Every 1030 has cooling and all he 1030's i ever went though never had thermal problems even with old thermal paste. @@jorge69696
@@jorge69696 Ah, old cards when "Why would you need thermal pads for memory?" was a genuine question.
let's just acknowledge how Mr. Iceberg read our minds acurately in time when we would think about ReBar. Bravo!
If you do get a different a380, you should see how the lp version performs against the regular
Loved your channel since I discovered it, keep up the good work. Troubleshooting this seems to be a nightmare
It is. I'm almost certain that everyone doing driver development at AXG is testing Arc on 12th Gen and later CPUs with fresh Windows or Linux installs. Buying Arc for any other platform is asking for bugaboos to pop up.
The a380 may need a bios update. Intel did release this in firmware use that one
So, first thing I would do is pull the fan and heatsink and replace the stock thermal paste with something reasonably high-quality. I'd also check tolerances, ensuring that the heatsink is making appropriate contact with the GPU and that any thermal pads don't have tolerance issues. I had a GTX1060 6GB from Galax that had very similar problems: it came down to the GPU underclocking itself for thermal protection reasons (specifically it should have been clocking at around 1820MHz at steady state with a stable temp around 74c, but was instead bouncing of thermal max at 83c and down clocking to ~1500Mhz). It turned out that the entire heatsink assembly wasn't making proper contact with the core or thermal pads. I had to slightly file down the standoffs so the assembly would make proper contact. Once I did this, temps dropped exactly in line with the other identical Galax 1060 in the same machine (the machine is used for CUDA compute experiments and development). I wouldn't be surprised if a bunch of these cards were pumped out with poorly machined heatsinks.
The other possibility is that these cards might have a problem vbios implementation. I would check the vbios info matches whatever is supplied with the latest driver (Intel flashes firmware, theoretically, with installation). However, there are caveats, one of which is if the firmware update doesn't succeed (on a specific system) then it doesn't attempt the firmware update again. I doubt this is the issue, but it's worth looking into - there's a good thread on the subject on TechPowerUp's forums.
Iceberg, if you are reading the comment section, this is the commnet you should read.
@@oguzhanakdogan9787 Yeah, just feels like it's some kind of thermal issue - I'd be surprised if that specific card had a borked GPU core, especially since others have commended on a German fellow seeing the same issue. Hopefully there's a resolution to this issue, as I'd be interested to know what's wrong with it.
Genuinely laughed out loud when you built up to bollocks. I've never associated your channel with comedy, you should do more.
I wonder if running A380 on Linux would give a different results, since Intel drivers are open-source and those on Linux are usually more ahead the curve than those on Microsoft platform.
I think you're the first person I've seen try to use this for gaming. Everyone else seems to buy this for video transcoding. Streaming encodes and media servers like plex and jellyfin. For the price it's fantastic for those purposes and way more value than a workstation card like a Quadro for 5-6x more. It runs entirely on PCIE power so 75w.
For gaming though, you're shooting the moon man but your effort was good.
The Arc A380 is the best hardware AV1 encoder around at this point in time. That is the one thing it is really good. The encoder gives good results and the card uses little power.
But your introduction is great. The typical user for a budget GPU would also have a budget CPU.
Which is why the cutdown on the RX 6400 and RX 6500 XT hurts so much. Typical users for these systems would be on a PCIe 3 board, so those 4 PCIe lanes will be noticeable. Depending on the game it can lose up to 40% of the performance the card could offer.
But your troubleshooting is on point. Even rolling back drivers and disabling reBAR. Despite the usual recommendation to use the latest driver and having reBAR on, sometimes things are just weird and the opposite works. Even going to other platforms. You did everything right with troubleshooting.
The only other thing I could think of is that either you ended up with a bad card, or it doesn't clock how it should.
Man i love your content.
Edit : Try Another GPU BIOS? Maybe that Model got Power limited?
Its good to see someone else verify what ive gone through with this card. Ive gone through this whole process going insane and thinking to the point that the gpu needed to be rma. I thought i could upgrade to the cpu you have and now i see that wont fix it. So maybe get a different varient of the a380. Like the sparkle.
Yeah this is why I can't recommend these GPUs to anyone yet, which is a shame because they're cool.
Hey man, just wanted to say I stumbled on your channel with this video and just bingewatched your last years worth of content.
You put out great videos. Please keep this up!
9:10 - apparently, 3D mark is your obsession, mate. Your "center of the Universe" lol :)
I had found it listed at 12K INR = 150$ .I was about to grab it but then realised Intel GPUs have some optimisation issues
I'm still watching the video, but the one issue I had with the A380 was that it didnt boot with my 2500k system. I still use it every once in a while in my rendering system with my 12700k to use at the same time with my UHD graphics
I am really hopeful the next iteration of arc gpu's is much more competitive with nvidia and amd on the higher end so we can see mainly nvidia's hand forced to drop prices back to more a sane msrp.
I’m hopeful of this as well.
Waht i hope is taht their next cards are available in the midrange segment and with better performance on older APIs.
This is a cry for help - immediate ad spot 😢
I had similar issues with my Challenger 6750 XT but it was heat not performance. I had to cut the power limit to 190w (with an -75mv under volt) to keep the junction temp from hitting 105. RMAed it and the replacement works as intended. I think ASRock has some quality control issues although I would still look at an Intel PCIe gen 4 setup just in case.
But you're missing the point: it's supposed to be problematic! Why else would Asrock call the series " Challenger" ! 🤣
My msi 6700xt mech x2 had similar issues out the box, i ended up re applying thermal past to it and getting some good thermal pads for it from thermal grizzly never went over 65c with a undervolt and slight oc. I have a asrock 6950xt oc formula now and it never exhibited these problems period, would be little concerned if it did as this card is overbuilt as far as heatsinks go.
You just answered, kid
@@wolffangalchemist I thought about re-pasting the card but I've never done it before and didn't want to screw up the warranty. I bought this particular card based on multiple reviews that said the cooling on it was excellent. The new card with an undervolt and mild overclock never gets close to 90c junction temp even after hours of play.
Mine 6650 XT also gets 100 degrees at hotspot. You meant hotspot, right?
I had a weird issue with my 6800xt which caused usage to peak at 60% and I ended up resolving by reinstalling windows. Basically went through the same list as you with diagnosing before finally biting the bullet with windows reinstall. Definitely software end of things for me.
Yaaay new iceberg video!!!!
10/10 for theatrical entertainment.
I understand the struggles man. I had a rx 5600 xt that plagued me with issues for years. I've now got a rx 6700xt and now i have a stable system i understand how bad and annoying the old card was.
I ended up building a whole new system just so my arc a380 would work. Upon completion of the build, I decided to experiment a little and put my rtx 3060 in the new pc to see how it compared to my old gaming rig, and it was WAY faster than my previous machine. So much faster, I couldn't justify taking it out and only using the new pc only for the a380's av1 encoding. As it stands now, I have the rtx 3060 PLUS the a380 installed on my msi z690 pro with a 12600k cpu. I can now play AND stream on the same pc in 4k@60fps. Nvidia and intel must have some kind of secret sauce, because this combination has resulted in the sum being more than the parts. I guess it has to do with their sharing gpu ram, or something. No driver conflicts, no issues, just a dramatically better experience gaming and streaming. Not to mention, only needing one pc to do the work previously done by two. As much as I had grown to despise the a380, it did end up being the catalyst for my best upgrade yet.
Does it only work with that mobo or something else
That means you now have a great streaming setup. The A380 is indeed really good at AV1 encoding, but just too weak for gaming. For new, demanding games it's simply too slow, and for older games it lacks hardware support for D3D 9
I mean...3060 is already a580 level of power, if you needed a standalone card then a380 is no better then 1650.
"And as you might Imagine looking for a specific Arc problem online is like looking for a needle... in a stack of needles."
Check the PCIE link speed while a benchmark is running. You might need to mess with some ASPM settings in BIOS. But I’m pretty sure that the cards power delivery is faulty. Sometimes the VRM is (or go) faulty leading to card being throttled without anything being seemingly wrong.
But then the REPORTED GPU FREQUENCY would drop wouldn't it?
@@photonboy999 Not always. It happens too fast to be caught by monitoring software.
At least it's quieter than its namesake from Airbus
I don't have any of the games you benchmarked but did run Shadow of the Tomb Raider with my A380 (same brand) on a 5600G cpu. At 1080p High settings with Intel XeSS on Balanced, I got an average FPS of 73. That compares reasonably with what ETA Prime got with the low profile version. He used a much more powerful CPU with the 7700X but my drivers were just updated today and his were at least a couple of months older.
resize rebar that solved my problem.
The fact that nothing changes between rebar off and on makes me think it's a windows problem, like rebar is enabled in bios but for some reason not in windows.
Someone else mentioned checking the PCI-E bandwidth in GPU-Z, it is entirely possible that the GPU and motherboard(s) aren't playing nice with eachother, though I feel like that shouldn't be the case when you've tested three different ones with the same results.
Could be a bugged V-BIOS as well.
I had the same Issue once with an rx570 4GB on a AMD System. The solution was enabling PCIE ASPM from auto to L0s L1 in bios. It turned out the GPU was always in L1 mode and was running on Powersave and couldn't switch to full Power. Hope it helps.
The card itself may be faulty?
Would it be possible to get a replacement??
Tech powerup puts the a380 at around rx 6400xt/gtx 1650 performance, so it seems to be at least common performance. I might say the card isn't pulling it's full 75 tdp, but the clocks look like it's where it's supposed to be.
The only idea I even have is Reinstalling Windows but honestly, Windows is bad enough I don't think that reinstall would even work
Yeah I thought about that, but I ran out of time as I had to get the video made.
Definitely a problematic GPU given that you've tried every steps I would've tried as well before getting to that conclusion. My first guess would be a VRAM issue, I've had graphics cards underperform when they had even a single VRAM chip not working as intended, where swapping that chip fixed issues. Although it's rare. But if it was the GPU itself, I think there would be artifacts and such, not impossible though. Could be a power delivery issue too perhaps ?
The a380 is going to be a golden card for dedicated streaming builds, Intel Arc is most useful for their encoders. Intel's H.264, H265 and even AV1 is visually on par or superior to Nvidia's encoding.
And I wouldn't even mind throwing one in if I'd stream. Currrently running a geforce paired with the integrated Intel graphics without issues. Allows me to connect more monitors and have a dedicated encoder that does nothing else.
yeah i could never recommend this card for gaming, except maybe the low profile version for really old PCs… I use it for very cheap and excellent media encoding as well as AV1. QSV has gotten very good over the years and the A380 works beautifully as an encoding card alongside my dedicated gaming card.
Won't work for old PCs.... pcie gen 4 by 8.
@@goryramsy it just runs in an older generation. Runs just fine in my 2004 dell optiplex. Obviously doesn’t run at its fullest potential but it’s much better than something like a GT 710
@@PerfectMachineyou're leaving a lot of performance on the table by not having resizable bar, from what I've seen specifically in regards to encoding
@@joefog964 I know. I have an A380 in my main rig for encoding and I have rebar on. I'm saying that in an old SFF Optiplex, the low profile version is really good when compared to the GT 710 (another half height card). Even without rebar or PCIe 4. That's my point.
I'm not sure how well it would do on pre-reBAR platforms with PCIe 3...
For a system that old, getting a LP 1030 might be the better option.
Maybe a faulty card, be interested to see if/when you get it replaced if that is what it was.
Performance is in line with the specs - an astonishingly measly 128 shaders, low pixel and fill rates and low mem bandwith.
Thats exactly what i was screaming at the screen lol.
7:49 respectfully, bullocks
This might be a stretch to far (and also probably very costly) but i would suggest trying intel cpu with DDR5, intel doesn't really seems to be that friendly with amd which shows through their software refusing to accurately report it clock speed or even utilization, maybe an i5-13400f + some ddr5 would be better?
No one can say you didn’t give an ol college try good sir 💪😂
Hello! I'm a big fan of your videos, and I've been binging them lately. Would love to see a video on the E5-1650 or 1660 v4's and a potential comparison to the 2667 v4, 1680 v2 or any other X99 or Xeon chips!!
Welp, I can't say that I didn't expect that. Arc in general is a case of "Works on my machine!" if it does exceptionally well or better than expected, and "Completely busted" if it does not. As someone who has owned an A380 for a year at this point, it has been a up and down ride over the last year as Intel plays catch-up with the others. As far as media encoding goes, it's the best bang for buck GPU out there, especially in the low-profile model that doesn't require extra power. It's *the* reason to buy the GPU and I was initially using it to convert my BD library to AV1 until I got lazy.
For gaming however... I mean... it does it... 95% of the time... which is better than launch. Frankly, when I saw your CP2077 numbers, I thought everything looked okay because that's about what I was getting with it on the same settings sans FSR/XESS, though I haven't played in forever. Then I looked at the other numbers and kinda did a double take. I haven't touched RE4 outside the demo because I'm broke, but with my overclock, I could get 50+ FPS before it crashed, which doesn't sound great at all now that I think about it, but 30 seems low. There's been a few times where I've been pleasantly surprised by the performance of the A380, but I realize that I am very easily in the minority and I've had to completely reinstall Windows 10 to get it functioning back in the dark ages of overwhelmingly bad drivers.
Frankly, there's a *lot* of questions about Arc's performance that even to this day, leaves people in the dark. There's times where it punches way above its weight and does great, there's unexplained weaknesses that seem way below their potential. There's rumors of CPU overhead. There's reports that Alchemist was Raja's attempt at making Vega 2.0. There's the fact that just about every major driver release updates the firmware and if something goes wrong during that, then you're up a creek without a paddle. And since Arc isn't all that popular, all this information and more is buried across multiple forums, subreddits, discord channels and more, almost certain to never be found by anyone wanting or needing the information unless they go down a rabbit hole. And Intel AXG keeps mum. Sure, they're doing a syspheian task of catching up to twenty years of driver development admirably, but there's almost no word from them about Arc otherwise. They're probably trying to make sure that Meteor Lake's launch, which includes Alchemist GPUs on die, isn't going to be a travesty like the original launch, because unlike discrete GPUs, where someone presumably has a basic idea on what they're getting, laptops rarely have that savvy of a base.
I can't blame you or anyone else for a bad experience with Arc or the A380. It's a new take on the old days, where you can get a lot of bang for your buck, but only for specific purposes and only if you jump through hoops.
Also, those TimeSpy and FireStrike numbers are probably *horrifically* skewed by the low number of benchmarks, the people doing the benchmarks being OC'ers by heart, and the fact that Intel does disproportionately well in synthetic benchmarks (22 in TS graphics and No.1 FS graphics score, I have a useless achievement to my name!🥲) There's times with my A380 that I was on the heels of an RX590 with Geekbench. The guy with the top overall score, ScatterBencher, has like 5 results and used a waterblock with the best version of the card.
the 580 still reigns supreme.
I had it happened to me more than a decade ago with a Radeon 9600 Pro. After cleaning and replacing the old/dried thermal paste, the card still worked fine, but somehow its performance was dragged down to a level of the 9600 non-pro. No matter what I did on the SW side, it just could not regain the original performance it had. So I returned the card and got a replacement that worked perfectly. I suspect it might be really a HW issue rather than software, but still don't know exactly why till thia day... I think you should RMA and get e replacement then
Was it perhaps one of the 9600 Pro with 200 MHz /400 MT/s memory? Normal would be 300 MHz / 600 MT/s, but some manufacturers did slower cards for some reason. At least they were cheaper to offset that.
@@HappyBeezerStudios It was the Asus 9600 Pro with the standard clock speed (400Mhz core / 300Mhz - 600 DDR), and I even checked and confirmed it was running at that speed, even after I replaced the thermal paste, but somehow the card could not regain the performance it was originally shipped with :( So I guess I must have damaged the core somehow... and a few weeks later, it did die... But fortunately it was still under warranty, and I got a 9600 XT as a replacement (it was not new, but working fine till I built a new PC)
Dumb idea I'm sure, but could you try flashing some other bios to the card to see if something magically starts working. This sounds like someone screwed up something when they made that particular card revision.
I think it is an issue with that particular GPU. I have not tested that GPU but I have had similar issues with other cards. Changing brands made a difference.
As someone already pointed out I'm pretty sure the problem is that a higher end card somehow got dumped into 3DMark's scores as an A380. That's why there's 2 peaks for results on the "Showing results from same hardware". This is probably just a case of confirmation bias leading you down a rabbit hole where there's something wrong with the card or drivers.
This isnt a review or a rant... Its a just over 10 minute shovelware video :)
Really sounds like an insane amount of time. Im amazed for trudged your way through it .
Wow! Thanks for the video, looks like there might be a problem with that card!
I have an AsRock Challenger RX6800 which consistently clocks much higher scores than the average, I wonder if they just have loose tolerances on some cards.
Awesome information, very unique style of illumination onto the industry I'm just getting into more seriously. You're great man, smooth humor and your videos have a story esque guidance to them. You do great work man we all love it
I wouldn't mind playing with one of these in my media server, see how well it can do transcoding, but at the price, I'll stick to CPU transcoding for a while
$100 is too much? It's like, the best (and really only) reason to buy one. Believe me, it'll do the job well.
Might be just bad silicon. Sometimes stuff slips past QC. I'd trye xchanging it and getting a new one if possible. If hardware is broken, it's broken. Happens, but thankfully rarely.
The only thing you didn't mention is completely reinstalling windows, or maybe trying on linux, but at this point it sounds like a damaged a380
probably a crippled card with half-speed memory or something. sure used to be common back then.
I assume you ensured the GPU and/or vram weren't running below spec for some reason?
Just the other day the Afterburner power bar on my 2080 Ti was somehow set to 30%, more than halving my gaming performance.
Pc parts have slight differences when being manufactured. You might get a 7600x that preforms closely to a bad preforming 7700x or a 4060 ti thats close to a 4070
That has always been the case, but the difference shouldn't take away a third of it's performance. His results constantly sat around 3000-3100 GPU score in TimeSpy, but the typical result for a A380 on a 5600X should be around 4500 points, with the average being 4656
Yes, I know it's a synthetic test, but that means there should be even less variation due to randomness. They should all sit in the same 5-10% range. And the A380 doesn't have any huge boost range, they all run on 2000 MHz flat.
Maybe you got a poorly binned model? My last suggestion is to check if the card runs in PCIe 8 because it might be running in PCIe 1.
Love this GPU, speedy transcoding unit inside my NAS media server.
"Ohh, fck it, i'm done" :D :D :D
The WD blue definitely is pictured lol, bottom of the mobo in that shot
Nope, that's a Crucial P2. It's been relocated to my laptop since I filmed that B-roll.
Well , if an ARC is with R Bar off as fast as with R Bar on than something is wrong . I would try a Game which is known to benefit from R Bar on ARC a lot only to see if R Bar make a difference on your System . Personally i would install a new Bios or at least clear CMOS . My bet is R Bar , you can check with GPU-Z if its enabled or not .
As I'm just an enthusiast, I don't usually bother with synthetics. As I'm a complete dork, I don't run a lot of games that benchmarky types do. I have my a380 in my secondary system... and this seems, well, bad compared to my results. I do run Afterburner, as I like to know where I sit...
However, I'm a cRPG geek - so Baldur's Gate 3 is about as close as I come to modern testing. I average about 40-60 fps at high settings with some features rolled back. I can pull solid 60+ in games like Grim Dawn or other almost modern aRPGs. I can do 60+ in the Pathfinder games, and stuff like Pillars of Eternity runs over 100 fps.
I built a quirky computer though, because I found this old (2006) era Antec case with blue LEDs built in... and I thought, "Gee whiz, maybe I should make a Last Pentium Build" with an aesthetic that resembles the last time anyone took that name seriously.
G7400 Pentium Gold. 6000mhz DDR5. SATA SSD (I haven't put an NVME in it yet), retro 1600x1200 75hz CRT monitor with Startech adapter. ASUS business class motherboard (Q670? It's the best of the class, which isn't saying much, my DDR5 6000 runs at 4800 with XMP, I can't get much more stable with the poor Pentium).
This machine has far exceeded my expectations, which - honestly - may be low. My 10600k with RX6600 system does completely annihilate it.
Maybe you got a bad card? I have the exact same model, and I do run a modest overclock - and I do also get occasional crashes - but it's my hobby 'fun computer' as opposed to the PC that those who could care less in my household use.
I'm sorry Arc gave you a hard time, but I suppose this is early adopter syndrome - and I will do whatever I can to end the two brand dichotomy that has been plaguing the market for the last 20 years...
it's not meaningless, this video is really an educated one, thanks for the effort, you are prooving this card simply sucks...
While this may not have been the video you were hoping to make I learned something new from it so I appreciate all of your hard work that you put into making this video. Although I may not know anything it sounds like you might have a defective GPU good sir. Hopefully thats the only thing thats wrong with it.
Who needs gaming benchmarks when you get exceptional storytelling instead?
you're making great videos ! keep it up
If this is in the video already, sorry if I missed. But did you happen to check how many PCIe lanes the GPU was using in GPU-Z? It's possible it's being throttled by bandwidth. True dedication though! Nice video
faulty card would be my guess. I have the asrock phantom gaming Arc a770 OC card and it worked extremely well on my AMD 5900x system. (Well above expectations to be fair) and performed just above my rtx 2070 super in my old I 6th gen intel 17 6700 system. But it also struggles on that same system in some games. That it performed well on in the AMD build.
Iceberg. Youre my favorite youtuber. Love your editing, and this may sound weird but your smaller viewerbase makes your vids feel more homely, if that soinds right. Hahaha.
Your style is a bit similar to ahoy, too
i think you tried almost everything, the only thing left is to try it on a newer platform (Zen4 Alder/Raptor lake) and a fresh windows 10/11 install (i heard that some driver issues can't be fixed with ddu)
He fucked around doing a load of nonsense, and ignored the main thing he should have. Whatever happened to proper testing?
@@emlyndewar yeah he got frustrated, but to his defence this issue is a tricky one and he doesn't have a lot of platforms to test and the gpu could be faulty
@@mehdimido5270 I think spending (what sounds like) hours chasing a solution, rather than just blitzing it and starting fresh is wild. It's lovely when you actually fix an issue, but everything IT should be viewed in time. Which will be faster, chasing your tail or sorting the problem?
@@emlyndewar i don't think he got the know-how, still he'll learn
@@mehdimido5270 I like this channel. I'm just not sure sure why he tried literally everything else in this video. Could be that a windows install doesn't even fix it, but the point is it would eliminate everything else. There would be no more excuses for the card afterwards.
What is your temp using the AIO? I'm currently rocking 5700x with asus tuf motherboard, using 360 AIO from thermalright. My idle temp around 35-45, when opening or closing a program it jump to 60. But when I'm gaming the temp stay stable at around 55-65 degree. Is this normal temp?
Yeah, that sounds pretty normal from my Zen 3 experience. I have a custom profile running a little bit quieter than usual, so I’m frequently idling in the high 40s.
Best opening EVER
I recently got myself a Arc A750 and noticed that there were a good few times when things didn't run as smoothly as it should.
This might be common knowledge all I know but, I found out that when it comes to the Arc series of GPU's it prefers DX12 or Vulkan and apparently emulates DX11, 10 and 9 VERY badly. Theres a few channels here and there who show off how to force DX12 and Vulkan in some games and the difference is night and day. Even games like Elder Scrolls Oblivion went from 120fps with a stutter to almost 300fps smooth as butter in some videos.
I'm honestly not sure if this is the case for the tests made but I mean, could be something to look into maybe?
Either way, this isn't giving me high hopes for the Arc series suddenly, I'm already let down about how they still don't have VR content working, but I'm keeping my fingers crossed for now that I invested into some something that will work well then fail.
Intel went so far and pretty much accepted DXVK as the solution now.
Aside from strictly being used for encode/decode workloads, I could see the A380 being a suitable replacement for someone with, say, a GDDR5 based GT 1030 (don’t even get me started on the DDR4 variant lol). The only issue I could see is that people in that audience are likely using older platforms (such as a Haswell i5 or i7) and as such would be limited to a PCIe 3.0 interface & no ReBAR support (without tinkering with the BIOS at least). That being said, it’s still often outclassed by the RX 580 and 1650 Super, even with an extra 2GB of VRAM vs the latter. So honestly the 580/1650 Super are probably the “best” GPUs you can buy for $100 or less (used anyway) and still toss into a system on an older platform. That, or go for a used RX 6600 and get 2060 Super-esque levels of raster performance for around $150-160, give or take a few dollars. Not only would it be a better “long term” choice, but it even plays fairly well with PCIe 3.0 systems. My friend running a 5600G upgraded from an RX 5500 to the 6600 and was pretty impressed with the improvement.
People clown the GT 1030, but it's a little monster in the right usage. I paired mine with a Pentium G7400, 8GB DDR4-3200, and an NVME drive inside an In-Win BP655 case for my retro console emulator, and it's awesome. Of course I also am referring to the D5 variant, the D4 one isn't even worth mentioning.
@@mariastevens6406 yeah it’s not inherently “bad” for what it is. Definitely more than just a video adapter, just not by a whole lot. It’s honestly not all that far from the K4000M 4GB (with the GTX 675MX BIOS flashed onto it, since they are exactly the same silicon) that is in my 10 y/o Dell Precision M6700, now used exclusively by my oldest son (also 10 y/o lol). Aside from the BIOS flash, I’ve also repasted everything with MX-4 (personal preference) and have the GPU OC’ed by like +275 core +300 mem; cooling on that thing was seriously overbuilt so it actually manages to run (some) modern titles at 900p medium and older ones at 1080p low without pushing beyond 70c. The i7-3720QM and 16GB of RAM also help keep everything mostly GPU-bound, but it’s intended use has been as a nice little emulator box/retro gaming console. In particular my son has been having a blast playing DBZ Budokai Tenkaichi 3 via PCSX2.
Btw the G7400 is literally the most powerful dual-core ever made (outside of taking a 13900KS/14900K and disabling 6P & 16E) but you know what I mean lol. What OS are you using for it?
@@couriersix2443 I run RetroArch on Linux, so on top of being incredibly power efficient, the hardware also doesn't run with a whole lot of overhead. Sure, the GT 1030 isn't as powerful to match the G7400, but I paired them more so the graphics are overkill and the CPU still has overhead without producing a whole lot. I repaste everything with Noctua's H1, and have an NH-l9i with a 25mm thick fan on it instead of the 15mm thick one.
As others may have said, it just may be a defective card, just go ahead and RMA it.
I had some issues with the LP one, used it on a Dell Precision 3240 compact, i5 10500 with 32GB of RAM, first it didn't run my Doom 2016 games very well, it was so slow, then Jedi: Fallen Order didn't work. First, the problem was drivers conflicting because I had an RTX a2000 on it. Because I was doing some experiments, I made a clean install of Windows, this time with the a380, installed drivers, at first, I was happy that Jedi: Fallen Order was working in 1080p medium settings, but then... I realized the card was overheating a lot, that was one problem, then, Injustice 2 didn't run well, it was so slow, until I had to drop the resolution to 720p, it started working, then MK 11, same thing, but the overheating was concerning, until I tried launching Batman: Arkham Knight, it didn't launch at all... so I stopped using the card, put the RTX a2000 again and had no issues at all running all the games in 1080p, and it didn't overheat... I want to give it another try because of the updated drivers that said it boosted the performance, but after watching this video, I guess that I have to think it twice, but I'll test it with another PC that has rebar and hoping for the best.
I have had best results with 10th Gen and 12th Gen i3’s man
But I’m gonna probably go back to my Nvidia GeForce GTX 1650 for the future
And just go low profile
My rig now as it sits
Intel Core i3 10105
Intel Arc A380
32 GB Silcon Power RAM
Intel Killer PCIe WiFi Card
Killer E3100U USB Network Card
Intel 670p 2 TB SSD
Asus Prime Motherboard
Nvidia GeForce GTX 1630 for PhysX
These Arc GPUs are very interesting cards
I’ve had a lot of good luck with it
Problem is mines full height
And so is the GTX 1630
So I’m probably gonna have to drop both for the GTX 1650
To go low profile
Awesome video either way
This card is a pain in the rear btw
Because I have an A750
That I’ve had no luck with
I just gave up and went back to my old rig til I scrounge up some money
Pagefile didnt fix it... Im surprised. Its been the blanket fix when its not rebar causing issues.
If nothing worked. Try a different one
bro got violated by a budget graphicscard to the point that released a cry for help
I know this might sound dumb to some people. In Windows under device manager, did you disable all the other audio devices, except for the one you use to play sound through? I use a Xonar Phoebus sound card, so I have High Definition Audio Device(onboard Realtek) and AMD High Definition Audio Device disabled. (RTX 3070, no audio drivers installed.)
For me, this cleared up some stuttering and a slight increase in frames per second, when playing games.
I bought a Rx7600 and from the start it was slower and hotter and even using more than 180w I tried undervolting and it crashed immediately and downclocked helped a bit but then again I am not getting the Full Rx7600 perf so I returned it and got another Rx7600 with zero of those previous issues. Could be defective silicone...
Great video as always!
3:55 Der Eismann kommt xddd (the ice man comes)